I'm trying to set up my email on my new Transformer. It's a Google Apps email and it is set up correctly on my Droid X right now, but I keep getting the error
"Setup could not finish
Cannot connect to server.
(Expected string, none found.)"
I've triple checked the details and my Transformer is set up on Wifi just fine.
Any ideas?
Same thing has happened to me this morning gmail still works but the asus mail program won't connect.
there appears to be a problem at google. this started happening to me last night, and IMAP services are still down. the regular gmail app (POP3) still works.
mike5065 said:
there appears to be a problem at google. this started happening to me last night, and IMAP services are still down. the regular gmail app (POP3) still works.
Click to expand...
Click to collapse
IMAP is working great on my phone (2gmail accounts)- using K9--- and on my outlook on PC( same 2 accounts).
NOT working on the Transformer- using stock email
Are there any fixes to this or an ETA when going to be fixed at Google.
I had this problem with Asus mail this morning (I connect to my Gmail account using Exchange settings though).. I rebooted the tablet and it seems to be behaving itself now (not sure if this helps anyone or not?)
tried reboot- did not work- still getting connection error for GMAIL accounts ONLY.
The AOL accounts work fine.
how do you search in the regular email app? The option exists in the gmail app but i don't see it in the regular app. Pretty lame.
Related
As of Oct 16th I am still unable to get solid performance out of Gmail Exchange with ActiveSync.
There are literally hundreds of complaints across the web detailing the same issues I am having but I don't hear people saying much on these forums.
Does your ActiveSync/Exchange Gmail mail work properly? Does it work well? If so what ROM are you using?
nope does not work for me.
i get
the server you are attempting to synchonizw with is either not and exchange server etc.
anyone else??
It's works for me after i changes my user name to [email protected] instead of [email protected]
I'm using touch pro latest official rom.
Yeah you make it [email protected] rather than [email protected]
Mine is working flawlessly. I am running EnergyRom 10/14. I had the biggest pain in the ass of a time trying to set it up a couple weeks ago until I stumbled across a thread somewhere and BLAM!!! it started working.
here is what you need to do.
1.) when you enter your email address in the first step make sure it is all lower case. ie.. [email protected]
2.) make sure you uncheck the option to obtain server info automatically
3.) in the exchange address use m.google.com (case sensitive)
4.) now enter email address in all CAPS ie.. [email protected]
4.1) make sure your password is "exactly" as you would loggin in online. (case sensitive)
5.) make sure that you uncheck "tasks" and "texts" as they are not currently supported by GoogleSync.
5.1) PS> not sure if this helped me but when selecting what I want to sync I went into setting for "email" and change them to this
Download the past---- ALL
Message Format----HTML
Download size limit----Entire Message
Dont check Include file attachments.
6.) Hit finish and watch the magic happen.
Also under "Menu > Schedule" make sure that the Sync During Peak times and Off-Peak time are set to " As items arrive"
Hope this helps!
ALSO!!! make sure that you are already set up on Google Calender!! if not you are going to error out...
There were problems with it a couple of weeks ago, and it stopped working for me. I tried everything I could think of but couldn't get it working again. Then I deleted the account and reinput all settings and lo and behold it started working again and has worked perfectly ever since.
Rabangus said:
There were problems with it a couple of weeks ago, and it stopped working for me. I tried everything I could think of but couldn't get it working again. Then I deleted the account and reinput all settings and lo and behold it started working again and has worked perfectly ever since.
Click to expand...
Click to collapse
I wish...
Stock ROM, nope.
Custom ROM, nope.
Deleted multiple times, nope.
Reset all settings within Gmail account Settings, nope.
Frakin nothing...
Sparkz914 said:
Yeah you make it [email protected] rather than [email protected]
Click to expand...
Click to collapse
I wasn't using googlemail.com.
When it was first setup, I followed the instructions provided by the Gmail Sync website, everything worked fine.
Irisht said:
4.) now enter email address in all CAPS ie.. [email protected]
Click to expand...
Click to collapse
Thanks for taking the time to reply. My setup was identical to yours (all 15 times I have setup, resetup, etc) but I still have the same issues.
Contacts sync just fine (Confirmation that server address, email address, login info, SSL, etc are setup fine.)
The folders within the pOutlook/Gmail show up but nothing is in my inbox.
I can even send a test message from the phone with the gmail account, receive it at my gmail imap on a laptop or via the web, but not on the phone.
I can see those damn folders and send email, wtf.
Maybe I need to turn off IMAP on the Gmail account?
I was already set up to sync with google calendar, and that worked just fine.
I added my gmail to it, and it got all the messages, and even though I DID have include file attachments, it didn't actually get any attachments, or even show that an attachment was available to click.. so it's basically worthless.
back to checking every 15 minutes I guess.
at least with hotmail you can have it set to as it arrives.
using NFSFANs B13 ROM, gotta update to B14 still
Thresher said:
As of Oct 16th I am still unable to get solid performance out of Gmail Exchange with ActiveSync.
There are literally hundreds of complaints across the web detailing the same issues I am having but I don't hear people saying much on these forums.
Does your ActiveSync/Exchange Gmail mail work properly? Does it work well? If so what ROM are you using?
Click to expand...
Click to collapse
I am using the stock Sprint HTC Touch Pro ROM
There are many bugs and occasional lags of up to a couple of hours. Here are the bugs I have encountered:
Attachments aren't delivered
Calendar does not sync existing items from phone to Google, only ones added
Contacts are missing the category data
Well fixed mine not working. All i changed from the other settings for for it not to sync text messages and tasks and it now works I think !
Mine still doesn't work, no matter what shenanigans I try. I gave up, went back to IMAP, Outlook for contacts and usb/bt sync. I push my contacts to gmail via a silly file once in a while.
Oh well, at least Imap keeps things organized between all my email.
Gmail sync
I tried many different settings, but it kept telling me that there have changes on the server and it needs to start again. The only thing which made a difference, was setting the days to push as 1. It now works flawlessly, and has worked for a complete week. (I did not try syncing folders yet) I use it only for inbox notification, as the reply address cannot be changed to my domain name. So I use imap for sending and Microsoft exchange for notification (or if I dont mind the reply address to state *****@gmail.com
I set up my Xoom with my exchange account last week, everything was working fine or so i thought. Now im seeing that Im getting email 10-15 min after it shows up in my inbox. When I was using touchdown I would get the email on my Xoom before my computer most times. Is anyone else haveing issues like this. I prefer the stock app but I would like email to come in fast. Right now I must go into the email app and refresh it.
more info:
3g xoom
Connected to work wifi at this time
set to sync 1 week (Push as messages arive)
no contact sync
no calendar sync
Things I have tried:
removing the account, clearing data and application menu, re-add
I changed the ammount sync'd to 3days (no change)
someone help
Self bumb. HELP IM GOING NUTS. I noticed the same issue is going on with my phone too. all other users in network with android phones are fine. just me >.< could activesync be freeking out because I have 2 devices trying to sync
Noticed a bit of a delay as well today with the stock app. My phone (Nexus one) gets mail pretty much at the same time outlook does but a 5 minute delay on the Xoom. Are you guys on Exchange 2010 or 2007? We are on 2007 currently migrating to 2010 and should be completely done with the move in a few weeks. Hoping 2010 corrects the issue.
Are you using any task killers? I am so tomorrow I am going to disable them and see if there is a change.
Sent from my Xoom using Tapatalk
So no luck this morning with the default email app. Touchdown, however, worked nicely. I am actually receiving my email on the tablet before my phone now. Not the ideal solution but it works.
I have the same set up. Android phone and Xoom set up to activesync. Every once in a while, the xoom is very slow in updating. Not sure why. If anyone has any thoughts, please let us know!
I think this is an issue with Honeycomb. I have also noticed that sometimes GMail does not sync as quick as my phone does. Using the Wifi Only model btw.
Ok, after i went home last night I noticed things got better. Today while im at work everything seems ok. takes about 10 sec or so to sync to my Dinc and Xoom.
What we did to fix things:
1. logged into the mobile admin site for our active sync, I have been sync'ing virtual android systems and I had 9 different devices sync'ing everytime an email went out. so we deleted all my unused devices. ( there was 2 copies of my phone from flashing)
2. In the mobile admin site your exchange account is seen by an Alias. whith all the T/S steps I had been trying my alias in exchange got deleted. This does not prevent Active Sync from getting email to me but it does make it look a bit longer to find the right mailbox.
3. I noticed that I had many services trying to sync the same info this is bad. Touchdown was still running even after i tried to remove my account. Uninstalled it. Gmail is trying to sync books/calendar/contacts so i uncecked all ( I use exchange for everything)
4. Under running services I saw that attachment downloader was running in overdrive all the time. So in the account settings of the exchange account I unchecked " auto download attachments when on wifi." We email pdf's all the time they can get big and I saw that I would not get am email untill the entire pdf was downloaded. Also We use HTML email sigs, each sig is 3 attachments. After I made this change the attachment downloader service seemed to let up alot. if it didnt help me email issue it at least freed up some ram
Im not saying that anyone of these steps was the end solution to my problem but they all seemed to make things run a bit better.
Hi all.
Hopefully someone can help.
Basic I've bought this tablet and it was already rooted.
I'm not sure what rom I am on but a screen picture is attached.
I am using the exchange e-mail for my gmail.
However it seems to work fine for the first few days and then it stop syncing and e-mail start disappearing out of my inbox.
I've tried deleting the account and installing them again but the same thing happens.
Amdathlonuk said:
Hi all.
Basic I've bought this tablet and it was already rooted.
...
However it seems to work fine for the first few days and then it stop syncing and e-mail start disappearing out of my inbox.
Click to expand...
Click to collapse
When it stops syncing - does it work when you sync/refresh manually from app? Do you have any battery saving apps installed? Tthose can disable network connectivity while screen is off and stop apps from background sync.
The other thought is that I wouldn't trust device used and rooted by someone else - I'd do factory reset and re-flashed ROM. Who knows what background apps are installed there?
In your email settings, try m.google.com as your incoming server.
Gmail doesn't use push when using sammy's email app. This should fix/help with auto-syncing.
Also, you have your sync setting set to peak/off peak. Maybe an issue? See if a more frequent schedule is available.
Hi guys.
Thanks for the responses.
I would flash the Rom again but I have no idea which it is.
My email settings are m.Google.com it works fine for first few days then just stops.
I then have to go into gmail to pick my missing mails.
Weird and very annoying ......
Hi all,
Moved from a Galaxy S3 to a Nexus 5.
Everything is working great, with the exception of the stock Email app syncing with an Exchange account.
I connect to a zimbra server using the same settings as on he gs3. I connect fine and get all my email loaded. The issue is that syncing of the inbox doesn't work. Sub folders seem to but the main inbox will not even manually sync.
I have cleared the caches, removed and re-added the mail account and I still have the same issue. I can send emails fine. I have also factory reset the phone and still have same prob. Syncing is ticked in every possible setting and my gmail app push syncs fine.
Any ideas? I am at a loss and need my company email as I work on call in the evening and weekends.
Thanks!!
I have the same problem with my N5. My exchange email account would start working again if I force it to re-verify the account settings. But after a while, it would stop working.
I've been using Nexus phones since Nexus One. This is the first time we see an update on the default email app. But it doesn't look like Google has done a great job verifying/QA their app before releasing it to public.
I'm thinking to open up an official support case with Google support if you haven't already done so.
Actually, haven't you tried changing the Security Type in Incoming settings from "SSL/TLS" to "SSL/TLS (Accept all certificates)"? I just changed it on mine, and waiting to see if it helps resolve the issue.
I'm having issues with stock email client and company exchange, too.
When set to push, as i usually did on the n4, it won't let the n5 properly go to sleep, but phone keeps awake, and consuming quite a lot of battery overnight.
Sync also has stopped yesterday, but started again 2 hours later, therefore I'm not sure wether it's the n5's or exchange's fault.
Sent from my Nexus 5 using xda app-developers app
Thanks for your replies. Yes I have tried this, I have tried every security method (except none, which defaults to SSL/TLS anyways).
I notice if I look under Accounts > Corporate and then my Exchange account, the sync / cancel sync animation is on a constant loop. My S3, for example, just sais 'Last sync at xxxx'. etc. Do you guys notice this also?
Something deff not right with this. How do you log a ticket with Google support? I have tried with Google Groups but getting no response.
Thanks.
Same problem here. Refreshes fine when I manually sync but push is not working. Was working fine on my Galaxy Nexus/Jellybean
I'm not experiencing any of these issues, my sync is working fine, as is the app and battery usage
Sent from my Nexus 5 using xda app-developers app
I have had to move off the stock app and onto K9. My problem is that the stock app is deleting emails from the server when deleted from the phone, even when I make sure it is set never to do so. My account is a POP account and I have never had this problem with any other app on any other device. I tried recreating the account but it was the same problem.
6 people in the company I work for got a Nexus 5. I tried to set up one of their email accounts yesterday, but it wouldn't do anything. It seemed like it accepted the account, but it wouldn't sync any old mail, and it wouldn't notify about new mail. New mail would only show up about 15 minutes after being sent, and only after the inbox was manually refreshed.
Tried K9 mail. Same thing. I have never had any luck with K9 mail, though.
I'm hoping Google fixes this rather quickly. I'm a developer and I need my work email to always be available, because I am essentially on-call all day.
It seems like Google, in their rush to get KitKat out, did way less QA this time around than they have in the past.
lukas_s said:
6 people in the company I work for got a Nexus 5. I tried to set up one of their email accounts yesterday, but it wouldn't do anything. It seemed like it accepted the account, but it wouldn't sync any old mail, and it wouldn't notify about new mail. New mail would only show up about 15 minutes after being sent, and only after the inbox was manually refreshed.
Tried K9 mail. Same thing. I have never had any luck with K9 mail, though.
I'm hoping Google fixes this rather quickly. I'm a developer and I need my work email to always be available, because I am essentially on-call all day.
It seems like Google, in their rush to get KitKat out, did way less QA this time around than they have in the past.
Click to expand...
Click to collapse
This is similar to what I am seeing. After initial sync, I would never get any new messages. Check your subfolders if you have any, these seem to sync fine.
Whats the process to raise this with Google?
truedni said:
This is similar to what I am seeing. After initial sync, I would never get any new messages. Check your subfolders if you have any, these seem to sync fine.
Whats the process to raise this with Google?
Click to expand...
Click to collapse
Subfolders were not syncing for me yesterday, however, I'll have to wait until my phone comes in today to really test this. Most of the people I work with don't set up their subfolders correctly in Zimbra because they can never get the filtering to work, and I am always too busy to do it for them. As a result, they make subfolders, but just drag-and-drop what they want in that subfolder from the main inbox-- an utter pain in the ass.
In 4.3, "Take Bug Report" is one of the choiced under Developer Options. If that is still present in 4.4, that would probably be the best place to do it.
If that doesn't work, there is always this: http://source.android.com/source/report-bugs.html
Same as I'm seeing too. Initial email download worked fine. Manual sync works. Push sync is not downloading new emails
---------- Post added at 12:29 PM ---------- Previous post was at 11:46 AM ----------
Got mine working eventually by following this youtube video - GT5uHXLO298 - sorry won't let me post a link as I'm new! Just search YouTube for this reference number.
Took 3 attempts. First time it got stuck in a sync loop. Second time it stuck at waiting for sync. Third times a charm and now getting push emails.
Slick Google, real slick!
phillyndon said:
Same as I'm seeing too. Initial email download worked fine. Manual sync works. Push sync is not downloading new emails
---------- Post added at 12:29 PM ---------- Previous post was at 11:46 AM ----------
Got mine working eventually by following this youtube video - GT5uHXLO298 - sorry won't let me post a link as I'm new! Just search YouTube for this reference number.
Took 3 attempts. First time it got stuck in a sync loop. Second time it stuck at waiting for sync. Third times a charm and now getting push emails.
Slick Google, real slick!
Click to expand...
Click to collapse
Thanks for posting the link to the video. My auto-sync data is ticked in the Data Usage setting. If I turn off then back on again, it still makes no difference to the sync.
The thing with my issue is that I cant even manually sync, if I try, it does not update any emails which have been delivered to my Outlook client. The fact it only affects my Inbox is strange too, my subfolders sync fine.
burnstine said:
I'm having issues with stock email client and company exchange, too.
When set to push, as i usually did on the n4, it won't let the n5 properly go to sleep, but phone keeps awake, and consuming quite a lot of battery overnight.
Sync also has stopped yesterday, but started again 2 hours later, therefore I'm not sure wether it's the n5's or exchange's fault.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Yes, I'm getting the exact same issue. Exchange push sync is working fine, but the e-mail app is keeping the phone awake. My phone went from 100% to 41% battery in 4 hours! I have changed the setting to check mail every 5 minutes rather than push to see if this helps in any way.
I have raised this with our Zimbra provider, and they have said they have seen this on another 4.4 device and are currently investigating. Still not sure if its a Zimbra and/or Email App issue at the moment - I am leaning towards a Zimbra issue but will wait and see.
For now I would personally think oft an KitKat issue, as my problem persists with an MS Exchange Server, not Zimbra.
Sent from my Nexus 5 using xda app-developers app
Zimbra Exchange Problems
I'm having all the same issues with Zimbra Exchange on my Nexus 5. Sync will work the first time. Then it will either stop or get stuck in a sync loop.
I have just been playing with the settings and seem to have gotten it to work for a short time (well more than it has done so far)..
On the mail profile set the Days to Sync from 3 days to 'All'. I also un-ticked the 'Sender Image' under General Settings. After a few mins, it ceased pushing emails again, and the sync loop was showing under account sync settings. Its like it was working whilst it performed its 1st sync, then died straight after
My corporate email account has been pushing and such just fine since I set it up yesterday, we run an Exchange 2007 server at my office. Not sure why it isn't working for you guys..
thewogltd said:
I'm having all the same issues with Zimbra Exchange on my Nexus 5. Sync will work the first time. Then it will either stop or get stuck in a sync loop.
Click to expand...
Click to collapse
Hi everybody,
I have the sames trouble with my new Nexus5.
I had a Nexus 4 with an Exchange Push Account and a Zimbra Push Account. No problem !
Yesterday,I configured my Nexus5 with exactly the same configuration. And that is a tragedy !
With a perfect similar configuration, the Nexus5 is unable to synchronize email for Exchange and Zimbra ... For Zimbra Sync loop and drains the battery.
Let's hope Google responds quickly
I am reassured that I am not alone
Hello all,
Received my Nexus 5 yesterday. And it appears the changes they've made to the new default email app have broken Exchange support. I've found a couple of other similar topics but non describing my exact issue.
My note 2 works perfectly with my Exchange 2010 account. When I try and set it up on the Nexus 5 (either using autodiscover or manual setup) I just get the error "Couldn't connect, Couldn't sign in".
I've tried it on other non 4.4 devices and it works perfectly. Anyone having this issue or know how to contact google about it?
my exchange mail with stock email app works, so it must be exchange settings that are the issue for those with problems
Sent from my Nexus 5 using xda app-developers app
n7of9 said:
my exchange mail with stock email app works, so it must be exchange settings that are the issue for those with problems
Click to expand...
Click to collapse
Ditto
My company decided to add some security policies to Exchange (must have screen lock security, encrypted, etc.). After they implemented all these policies, the stock Android email client stopped working for me. I have to use an alternative program like Touchdown ($20 freakin dollars ) otherwise I have to encrypt my phone which I don't want to do
My email syncs when I first setup the account, but it never syncs again. Swipe to refresh, menu>refresh, Settings>accounts>sycn, none of those pull any of my new messages down. I know everything is entered correctly since it pulls all my messages the first time when I set it up. I've tried deleting the account and setting it up 4 or 5 times now. Anybody else having this issue?
I have mine setup and its working correctly. It did require some more setup than the old app did though.