My power button broke only from normal wear and tear. I haven't bumped it into anything.
Pressing the power button I guess made the spring break? there's no more resistance and no more click. My screen still turns on and off but if I even brush up against the power button it turns my screen off now.
Has anyone else run into this from normal use? I know about the thread where the guy bumped it into something and it'll no longer power on but mine still works ok but it's a bit annoying
I have the same power button issue and have received an RMA number from Asus to return the TF for repair. The only problem is that it takes 10 -14 business days plus shipping -- if they have the parts. That should be a month without the TF. Asus makes no accommodations for cross-shipping (with or without a credit card) nor do they provide for expedited shipping options. As for Asus customer service, it took three phone calls to get the necessary information. Let's just say compared to other companies they will not be getting a JD Powers award for customer service.
I'm starting to notice a little weakness in the volume down button (not up or power though)... I think I'll wait until they get things straightened out to get it repaired or RMA'd.. I'm not about to go a month without it!
My power button did not work out of the box, to turn it on I have to eject my memory card or plug in the charger. So should I send mine in also?
I only have the tablet so should I wait for the keyboard and power it on that way? By the way this is my only problem.
Sent from my Transformer TF101 using XDA Premium App
Tone503773 said:
My power button did not work out of the box, to turn it on I have to eject my memory card or plug in the charger. So should I send mine in also?
I only have the tablet so should I wait for the keyboard and power it on that way? By the way this is my only problem.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
RMA it. The power button on the tablet operates the whole kit when docked.
Related
The power button suddenly quit working today. I left it in my grandparents car while we were in church (boring) and after church, I tried to turn it on, but the power button didn't do anything! So when we got home, I plugged it in, then the screen came on as if nothing was wrong. I tried pressing the power button, but nothing happened. Is there any way to reboot it without the power button (and no I am not rooted, I'm keeping my tablet stock, unlike my DInc )? Do you think it's a hardware (button) problem or a software problem? The button clicks when you press it just as it always has, so I don't know what the problem is
Thanks in advance
Sounds like black screen of death. Nothing serious, just hold power button for 10 seconds, then start it again and it should be fine.
Otherwise root and flash netformer 1.4r2, which may or may not fix the issue.
I already tried that. Lol. The power button itself isn't responding to anything
I had same problem yester day in school. I put my transformer on the desk and nothing else. When I wanted to turn it on nothing happens. In house i put the power cable to it and it worked, but power button isn't working...
You can probably find a widget or three that will allow you to reboot.
DO you have ADB setup? You can ADB reboot.
RMA time?
Mine had the same problem shortly after I purchased during the summer. I ended up having to send it in to be repaired under warrenty. According to the repair sheet they replaced a daughter board.
Futur Innovations said:
HELP!!! Power Button Not Working!!!!
Click to expand...
Click to collapse
No one can help you except Asus. Sounds like you need an RMA.
I had a similar problem with my volume button exactly two weeks after getting my Transformer. I promptly returned it to Best Buy and exchanged it for a new one. Luckily I was still within my return/exchange period (by the skin of my teeth).
I now try to avoid using the hardware buttons as much as possible. I use the audio manager app to control the volume and plug the device in to turn it on (I try to use the power button as little as possible). I'm not rooted so I have to use the button to turn of my device.
Those buttons always felt a bit flimsy to me and I see it as the biggest build quality issue with the Transformer.
RojasTKD said:
I'm not rooted so I have to use the button to turn of my device.
Click to expand...
Click to collapse
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
Beards said:
You don't need Root to have a screen button to turn off your TF.
All you need is the free app 'Screen Off and Lock'
It's an excellent App with a lot of amusing tools for switching the screen off.
I have it installed on my non-rooted Samsung Galaxy SII. The Market says it is compatible with the TF.
Click to expand...
Click to collapse
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
RojasTKD said:
I meant actually shutting the device off, is in powering off. But thanks, it will be a useful app anyway.
Click to expand...
Click to collapse
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
Beards said:
Ahh... I see. Hope you find the App interesting anyway. It does have quite a few comical methods in switching off.
Click to expand...
Click to collapse
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
RojasTKD said:
Yeah I I'm trying it out. I clicked on your thanks button.
I'll eventually root my TF and try out an app that will allow me to shut down my TF without using the hardware button. My TF is a B7O but I think it an early rootable version.
Click to expand...
Click to collapse
Good luck with the root and many thanks for the Thank You. Each vote comes in handy when my surgical team check my votes at the end of each week.
My wallet then goes into hiding.
You should find one back to you.
Just letting you know that my power button died while the unit was still quite new. I ended up having to send it back for repairs to the dreaded Texas center (at my cost I may add) but they got it back in about a week and it seems to work, at least for the time being. Between that and having had to have my dock repaired this has been the most problematic tablet/computer I have ever owned. It is actually a pretty nice unit in many ways, but build quality seems to be pretty abysmal. What worries me is that if it has so many problems when it is new, what will it be like when it has a bit of age on it? This has also prevented me from rooting it until the warranty is over, since if something like this goes wrong and you can't restore it to stock they won't fix it.
I had the same problem after I got a new cover. The power button did not do anything while in the cover, when I took it out of the new cover the power button works perfectly. The new cover has magnets for closing it. I belive the magnets were causing interference. Everything is good now.
Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
I just found this app https://market.android.com/details?id=cz.destil.fixbrokenpb to replace power button with volume for switch on... It will limit power button usage to the strict minimum (unfortunately I cannot totally switch off or reboot with it).
It will allow waiting before rma the device, hoping asus assistance getting more expertise in operating on such devices
wis38 said:
Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
Click to expand...
Click to collapse
If it feels like it's alot of trouble then it's probably broken. - If you're within a retailers return policy then act on it ASAP.
Otherwise, do a RMA because that's not normal and app should not be required to simply ignore the matter. Cross your fingers you get a newer hardware version during the RMA process
I think you already know the answer but want someone reconfirm what you should do so I'm suggesting that you do an RMA because you shouldn't settle for less.
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
wis38 said:
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
Click to expand...
Click to collapse
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Bob Smith42 said:
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Click to expand...
Click to collapse
My power button has a strange behavior: whem i push it, i clearly hear the click (not as loud as the volume one, but button here is smaller and finger is all over the button), but nothing happens.
Tablet is covered by warranty, so i'll avoid opening it: let me try the chance with Amazon, then the standard procedure with Asus.
It's just a pity: no light bleeds, no speaker problem, mic working, display perfect, just fixed the flash perfs...
I do hope rma will not break anything.
This is why I love Amazon
I wrote to Amazon this morning and... SURPRISE!
They replied they apologize for my problem, and an order is underway for a new tablet with shipping for tomorrow morning
Then I've the postage paid for returning the defective unit within 30 days...
This is why I buy almost everything from Amazon
Great service!
Yes, I also had the power button stop working. And, to make matters even better, I got into CWM (or CMW or whatever) to tried to put stock OS back on and got STUCK there. No power buttton, no ability in CWM to go to Backup menu to reflash stock, and no ability to reboot from the main menu!
The power button is cheap, cheap, cheap; you may have trouble getting it fixed if you've rooted (because rooting kills the warranty) and can't reflash stock.
Very disappointed with ASUS on this issue.
Well, I've owned my transformer and the volume button just broke. It I push Vol. down it just keeps going down even if I push it once. Sometimes it even acts as if I'm pushing the Vol. Down button for some time. Other time it will go down one level and back one level.
Kinda of pissed at how fragile the buttons where.
I may go to Best Buy and try to exchange it tomorrow. Not sure what to do yet.
Anyone else experience this yet?
Go back to Best buy and do an exchange ASAP. Exactly the same thing happened to my power button but i had to RMA it because my one month warranty had expired by 4 days . You're lucky that yours is only one week old in that sense so i would suggest do an exchange pronto.
Checked the dates today was actually day 13! I promptly took it back and got a mew one. Just installed Audio Manager and plan to avoid using the volume buttons.
I'm glad it happened just before my 14 day return policy ended, but it has shaken my confidence a bit. Man I hope the power button doesn't break!
I thought about Getting a Samsung Galaxy Tab 10.1, but the lack of a MicroSD card is just a deal breaker for me. $100 more and no MicroSD card, some on Samsung.
Glad you got the exchange. To be honest I'm still scared to press the power button too many times. Even after the repair it feels little flat but oh well I still love this tablet.
Sent from samsung vibrant
Alex9090 said:
Glad you got the exchange. To be honest I'm still scared to press the power button too many times. Even after the repair it feels little flat but oh well I still love this tablet.
Sent from samsung vibrant
Click to expand...
Click to collapse
Yeah, Me too. I have installed Audio Manager for quick access to the volume controls with out having to use the physical buttons.
The power button I have no choice but to use, and I'm a bit fearful now. If that breaks, that would be a hassle!
+1, I also always feel that the power button will stuck someday
I have my TF for quite a while now and I dont have any of this, mabay a glitch in later builds of the tablet?
Nope. I have an early one and the power button is half way gone..you need to push it 4 or 5 times to make it work. It's just a really bad design/cheap build.
Is there a software button to shutdown and reboot the TF. Anything to avoid using the physical bottoms as much as possible?
I'll be exchanging my TF for another at best buy after my display developed a black line all the way across the entire screen. Its near the bottom and most visible on white backgrounds. Its visible at all times. Just seems like a bad display. I've had my TF for about 3 weeks. Interesting how it showed up now...
RojasTKD said:
Is there a software button to shutdown and reboot the TF. Anything to avoid using the physical bottoms as much as possible?
Click to expand...
Click to collapse
Do a search for shutdown in the market.
Quick Shutdown (app)
and
Reboot (widget) working fine on my TF (gotta have root for both)
DilloDroid said:
Do a search for shutdown in the market.
Quick Shutdown (app)
and
Reboot (widget) working fine on my TF (gotta have root for both)
Click to expand...
Click to collapse
Thanks but don't I have to be rooted for this to work?
After my exchange I got a B7 device, so no rooting for me.
Haven't seen this one anywhere here on XDA yet, but I did find one other person through google that has my same issue. So, here is the problem, when you slightly press on the screen just below where the power button is, either the screen turns off or the power menu comes up. This just happens to be exactly where I put my thumb when holding the tablet, so I constantly get the power menu or turn off the screen on accident. This is an extremely frustrating problem, it happens non-stop right now. I've also noticed that the power button itself is messed up too, in that I don't even have to push it. If i just barely touch it with my finger it turns off the screen, it's like the button is stuck. Of course, I have already unlocked so getting a warranty replacement is out of the question. Just wanted to put this problem out there so other people know about it.
PS. anyone know of an app that will disable the power button? If not, I guess I'll open it up can physically disconnect it or something, just make sure it never gets turned off!, lol
How would you implement it?
j21blackjack said:
Haven't seen this one anywhere here on XDA yet, but I did find one other person through google that has my same issue. So, here is the problem, when you slightly press on the screen just below where the power button is, either the screen turns off or the power menu comes up. This just happens to be exactly where I put my thumb when holding the tablet, so I constantly get the power menu or turn off the screen on accident. This is an extremely frustrating problem, it happens non-stop right now. I've also noticed that the power button itself is messed up too, in that I don't even have to push it. If i just barely touch it with my finger it turns off the screen, it's like the button is stuck. Of course, I have already unlocked so getting a warranty replacement is out of the question. Just wanted to put this problem out there so other people know about it.
PS. anyone know of an app that will disable the power button? If not, I guess I'll open it up can physically disconnect it or something, just make sure it never gets turned off!, lol
Click to expand...
Click to collapse
how are you going to turn it on/off if you disable that button?
Well, I seem to have fixed it for now. The power button is actually three pieces, the plastic button, a small sticker with a tiny piece of foil on it, and a tiny contactor on the circuit board. The button pushes down on the foil, and this connects the two piece contact on the circuit board together to complete the circuit. It looks like the piece with the foil was too tight over the contact on the board, so anytime any pressure was put on it in the area of the power button, it would make the connection. I simply pulled the foil piece off (the sticker), and stuck it back on, but more loosely than before. For now everything works correctly with no accidental power button pushes. However, all the little plastic tabs that hold the back on the tablet are apparently one time use, because they are all broken now, and the back is barely hanging on. Guess it's time to find a case that I can use with the dock so I don't lose the back off this thing!
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Good fix, perhaps some glue?
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
My mobile dock is malfunctioning to the point where I can't even use it to type since it appears as if the majority of the keys are mapped to other buttons and some just plain refuse to work. [Example:- '2' Key inputs both '2Q' simultaneously and also turns on the bluetooth, Backspace key turns the pad off and 'Y' key takes a screen shot. :S]
I've no idea how this has come to pass and I'm somewhat confident no liquids or damage has happened to the mobile dock....or atleast not on my behalf. The only thing i've done out of the ordinary is keep my infinity tablet plugged it into it pretty much since I bought both tablet and dock late this summer.
I've done a cold reset using the power and volume buttons and as far as I know I've all updates...I'm at a loss as to what to do next, especially since I can't seem to initiate or find proper information on how to initiate a download of Mobiledock firmware if that is indeed the case.
I don't live in America so taking it back to 'best buy' isn't an option right now short of ordering a whole new mobile dock, despite this one still being able to accept and utilize USB devices for game controllers and external hard drives.
Don't know what to do...Hope one of you guys can help me.
Cheers.
Send it back to Asus. It should still be covered under warranty.
Sent from my HTCEVOV4G using Tapatalk 2
In the end I just bought another dock, which I'm currently using and typing on now. I'll do as you said and just send it back. I'm sure that was one of the faulty ones with the chipset malfunction that caused it to drain battery life as well.
Cheers for the response, mate.