If you look for flaws in anything, you're guaranteed to find it and then you'll always focus on it, no matter how minor. We have witnessed this in the initial days of the G2x and when someone pointed out the "screen bleed" it was blown out of proportion and many many people kept on abusing tmobile's return/exchange policy trying to get a "perfect" handset.
Anyway, without going into how this has destroyed a potentially awesome phone into a now "free give away" (and maybe now less supported model, oh don't let me get into the change in return policy that tmobile just recently updated, because of the abuse), I just wanted to lessen the impact of new adapters buying the phone and then coming to these forums only to read about the minor screen bleed and think about exchanging their's, so I'll post this link about how very common screen bleed is on LCD's and in the article is a link to a do it yourself fix. Here's the link http://www.pchardwarehelp.com/guides/backlight-bleeding.php
What was the change in their return policy?
mysterioustko said:
What was the change in their return policy?
Click to expand...
Click to collapse
I'm pretty sure this policy change has to do with all the G2x returns/exchanges since they weren't "defective" and we're actually "functional".
http://www.tmonews.com/2011/05/t-mobile-changing-restocking-fees-now-based-on-device/
From the first link you posted
"In general, there is no definite fix for backlight bleeding,..."
"The best way to fix backlight bleed is to have the monitor replaced or avoid LCD's which are known to have bleeding problems all together"
Click to expand...
Click to collapse
Backlight bleed is common among inexpensive LCD monitors, this does not mean it's acceptable on a high end smartphone. Any troubles LG or T-Mo are having with returns are more about shoddy manufacturing than they are about picky customers.
jacob808 said:
If you look for flaws in anything, you're guaranteed to find it and then you'll always focus on it, no matter how minor. We have witnessed this in the initial days of the G2x and when someone pointed out the "screen bleed" it was blown out of proportion and many many people kept on abusing tmobile's return/exchange policy trying to get a "perfect" handset.
Anyway, without going into how this has destroyed a potentially awesome phone into a now "free give away" (and maybe now less supported model, oh don't let me get into the change in return policy that tmobile just recently updated, because of the abuse), I just wanted to lessen the impact of new adapters buying the phone and then coming to these forums only to read about the minor screen bleed and think about exchanging their's, so I'll post this link about how very common screen bleed is on LCD's and in the article is a link to a do it yourself fix. Here's the link http://www.pchardwarehelp.com/guides/backlight-bleeding.php
Click to expand...
Click to collapse
It really depends what you call minor. If you are in the 2% of the people that doesn't have that issue or it's minor good for you. For us that have that issue and it's not tolerable will exchange my phones until i get a non-defective one!
Spyvie said:
From the first link you posted
Backlight bleed is common among inexpensive LCD monitors, this does not mean it's acceptable on a high end smartphone. Any troubles LG or T-Mo are having with returns are more about shoddy manufacturing than they are about picky customers.
Click to expand...
Click to collapse
You have to remember now this is a high end DUAL CORE CPU smart phone. To keep the costs down and be able to have an affordable price for the consumer, they'd have to "cut corners" with some other part of the hardware in order to feature the state of the art Nvidia Tegra 2. It's no wonder they chose to cut corners with a cheaper LCD display then going with AMOLED.
Other manufacturers do this also. I was able to get a Toshiba gaming laptop at the time the intel i7 CPUs and Nvidia's GTX 460m were top of the line at less than $1000. This was a steal when other manufacturer's like Alienware were selling there same internal setups at $1000 more than the Toshiba offering. The reason Toshiba could do this was because they "cut corners" on other parts, giving a cheaper alternative for instance in the keyboard department and using plastic instead of metal for the chassis.
So it seems that LG chose to compromise the screen display with a cheaper alternative, although just as effective as higher end displays, but it would have a minor issue that's common to the "cheaper" manufacturing process of making the specific LCD for the G2x.
At jacob818
If they want to cut corners then they shouldn't make "HIGH END " DEVICES u don't see the attrix with LCD bleed... u don't see Samsung glaaxy s 2 w bleed plz just stop trolling and trying to make people feel guilty for wanting a phone that u can use in 30% 50% 75% or 100% brightness its our phone I can root it mess with it set the setting how ever I feel like it an it should work 100 %
Sent from my LG-P999 using XDA App
jacob808 said:
If you look for flaws in anything, you're guaranteed to find it and then you'll always focus on it, no matter how minor.
Click to expand...
Click to collapse
While that may be true if I am paying $500 or even $250 + a 2 year contract I expect something to work as flawlessly as it should be. I dont see anything wrong with exchanging a phone to get what I paid for.
if you paid $500 for a new TV would you be fine with dead pixels in the middle? if you bought a new car would you be fine if only some things worked some of the time?
I think the problem isnt a lot of people exchanging the phones, the problem is LG having the issue the first place and Tmobile changing policy because of the exchanges.
I also have the bleed issue but its not terrible. the only black screens I have noticed it on so far are boot,shutdown and the few times the top 2 corners are all black.
I was going to wait to exchange but Im not sure what my options are now. now that many have been returned I certainly dont want a refurb phone like you get with insurance
jacob808 said:
You have to remember now this is a high end DUAL CORE CPU smart phone. To keep the costs down and be able to have an affordable price for the consumer, they'd have to "cut corners" with some other part of the hardware in order to feature the state of the art Nvidia Tegra 2. It's no wonder they chose to cut corners with a cheaper LCD display then going with AMOLED.
Other manufacturers do this also. I was able to get a Toshiba gaming laptop at the time the intel i7 CPUs and Nvidia's GTX 460m were top of the line at less than $1000. This was a steal when other manufacturer's like Alienware were selling there same internal setups at $1000 more than the Toshiba offering. The reason Toshiba could do this was because they "cut corners" on other parts, giving a cheaper alternative for instance in the keyboard department and using plastic instead of metal for the chassis.
So it seems that LG chose to compromise the screen display with a cheaper alternative, although just as effective as higher end displays, but it would have a minor issue that's common to the "cheaper" manufacturing process of making the specific LCD for the G2x.
Click to expand...
Click to collapse
They cut corners by using a cheaper display on the G2x? Correct me if I'm wrong, but the IPS display is one of the best around! The AMOLED displays just look vibrant and fake.
High end or not, there will always be a flaw that people will blow out of proportion. It's just how things are made, when your mass producing not every item can be perfect, but they can come pretty close.
omarsalmin said:
They cut corners by using a cheaper display on the G2x? Correct me if I'm wrong, but the IPS display is one of the best around! The AMOLED displays just look vibrant and fake.
High end or not, there will always be a flaw that people will blow out of proportion. It's just how things are made, when your mass producing not every item can be perfect, but they can come pretty close.
Click to expand...
Click to collapse
OK so if not every phone will work the same then y did I pay 500+ just like the guy w no LCD bleed no reboots no problems should t I pay less ...we all pay the same price BC we all should get the same device its call quality control
Sent from my LG-P999 using XDA App
jacob808 said:
You have to remember now this is a high end DUAL CORE CPU smart phone. To keep the costs down and be able to have an affordable price for the consumer, they'd have to "cut corners" with some other part of the hardware in order to feature the state of the art Nvidia Tegra 2. It's no wonder they chose to cut corners with a cheaper LCD display then going with AMOLED.
Other manufacturers do this also. I was able to get a Toshiba gaming laptop at the time the intel i7 CPUs and Nvidia's GTX 460m were top of the line at less than $1000. This was a steal when other manufacturer's like Alienware were selling there same internal setups at $1000 more than the Toshiba offering. The reason Toshiba could do this was because they "cut corners" on other parts, giving a cheaper alternative for instance in the keyboard department and using plastic instead of metal for the chassis.
So it seems that LG chose to compromise the screen display with a cheaper alternative, although just as effective as higher end displays, but it would have a minor issue that's common to the "cheaper" manufacturing process of making the specific LCD for the G2x.
Click to expand...
Click to collapse
just because a product has a new edge technology doesn't mean it can be defective in another aspect. I think it's just very hard for us to get over the fact that we are paying that much for a defective product. if the screen is made of a lower technology with no defect, then fine, we can't really complain, but i doubt people will be purchasing the phone.
on another note, thanks for the guide. Since I don't mind my bleeding that much, I wouldn't risk toying with my phone
you dont understand
jacob808 said:
If you look for flaws in anything, you're guaranteed to find it and then you'll always focus on it, no matter how minor. We have witnessed this in the initial days of the G2x and when someone pointed out the "screen bleed" it was blown out of proportion and many many people kept on abusing tmobile's return/exchange policy trying to get a "perfect" handset.
Anyway, without going into how this has destroyed a potentially awesome phone into a now "free give away" (and maybe now less supported model, oh don't let me get into the change in return policy that tmobile just recently updated, because of the abuse), I just wanted to lessen the impact of new adapters buying the phone and then coming to these forums only to read about the minor screen bleed and think about exchanging their's, so I'll post this link about how very common screen bleed is on LCD's and in the article is a link to a do it yourself fix. Here's the link http://www.pchardwarehelp.com/guides/backlight-bleeding.php
Click to expand...
Click to collapse
i am on my third g2x. first time i ever returned a phone. the first one had very little back blled some but not a worry im guessing thas wht you have. what you dont understand is my seconnd g2x had so much back light bleed it caused a yellow huge on the screen it was unviewable from any angle other than straight on(which is the big thing with ips screens they allow a pretty good angle view without screen losing color saturation. so im glad your bleed is like my first and now my third minimal and very tolerable(better than my tv) but there are indeed screens out there that have bleed so bad as to make it not usable. my first had such a bad antenna or recep[tion where i now get 11 megs down and 3 uup it wouldnt even complete speed test half the time and if it did it was 0.03 down.
and tmobile can change restocking fee all they want i will not pay a restocking fee for a product that is bad period so they can threaten all they want ill see them in court. im already broke so i have nothing to lose .
restocking fees are for products that you purchased that are in working order but you decided didnt fit your needs not for products that are bad. the horrible back bleed was dated march 23. this 3rd one is dated april 30th. on the back of the box i forgot to look at that on the one wioth the horrible back bleed.
so before you go off on your soap box because you got lucky the first time. dont think that people are just *****ing.
first phone- no recpetion
second phone- terrible back light bleeding, constant reboots, gps would not turn off causing battery to drain only way to turn on or off was with rebooting the phone.
third phone(just got yesterday) rebooted once but i think was a tower update or something. nothing since. backlight bled is minimal good viewing angles no yellow tint.
are there abuses of retunrs yes but there is a reason why the store yesterday had 5 returns in their store. she really tried to push me away from the g2x all together but until sensation comes nothing is comparable. im hoping this one continues to function correctly. it so far has none of the problems that the first 2 had.
its LG and tmobile that are to blame for the returns not the users. the initial batch of g2x's were borked maybe you purchased after this second release that appears to be better.
when paying 600 bucks or committing to someone for 2 years you expect it to function as its advertised, if you just say oh well than they will continue to release subpar products.
just remember just because your device doesnt have the problems people talk about doesnt mean they are overreacting.
jacob808 said:
If you look for flaws in anything, you're guaranteed to find it and then you'll always focus on it, no matter how minor. We have witnessed this in the initial days of the G2x and when someone pointed out the "screen bleed" it was blown out of proportion and many many people kept on abusing tmobile's return/exchange policy trying to get a "perfect" handset.
Anyway, without going into how this has destroyed a potentially awesome phone into a now "free give away" (and maybe now less supported model, oh don't let me get into the change in return policy that tmobile just recently updated, because of the abuse), I just wanted to lessen the impact of new adapters buying the phone and then coming to these forums only to read about the minor screen bleed and think about exchanging their's, so I'll post this link about how very common screen bleed is on LCD's and in the article is a link to a do it yourself fix. Here's the link http://www.pchardwarehelp.com/guides/backlight-bleeding.php
Click to expand...
Click to collapse
First of i do want to thank you for finally posting on the screen bleed issue. Like jacob has said if you look for flaws you with always find somthing. if you are a perfectionist and expect the device to be PERFECT as soon as it is released you might as well go spend your money on a something that has been out for a while. I work for TMO and my screen leaks just a bit of light as well in the upper corners. but you dont even notice it unless you are on a black screen. Its a new device there are going to be flaws. Just please be patient while they all get worked out.
kinda right
gb091685 said:
First of i do want to thank you for finally posting on the screen bleed issue. Like jacob has said if you look for flaws you with always find somthing. if you are a perfectionist and expect the device to be PERFECT as soon as it is released you might as well go spend your money on a something that has been out for a while. I work for TMO and my screen leaks just a bit of light as well in the upper corners. but you dont even notice it unless you are on a black screen. Its a new device there are going to be flaws. Just please be patient while they all get worked out.
Click to expand...
Click to collapse
reboots, gps issues yeh they may be software related. the phones that do have the horrible backlight bleeding can not be fixed by software so waiting for an update wont fix this. i too was sceptical about all the backlight bleeding complaints since my first and third are like yours. but there are phones out there with very bad backlight bleeding. but using hardware for a long time i never thought of posting that you are just overreacting i was glad mine didnt have that problem. and why i tried everytihng not to return my first phone and i got what i was scared of the batch that people on here are complaining about . thiese horrible phones are for real. they are out there.
I like how out of 4 different g2xs ive had ALL of them had bleeding in different spots and worse in each of there own ways.... If it was "meant to bleed" you think it would be standard and in one area.....,ill replace all the g2xs I want... I will not pay anything more... (shipping/restock) its good to be a loyal customer and get good service
Let alone I got the g2x for free the day it was released (4/15) im not gonna complain to much
And another note.... Ive seen two other LG android phones (vortex and the other verizon one)
They dont bleed at all...... Hmmmmm sounds like tmobile just got the ****ty versions of a good phone again (i1900/vibrant)
Sent from my LG-P999 using XDA Premium App
nate420 said:
I like how out of 4 different g2xs ive had ALL of them had bleeding in different spots and worse in each of there own ways.... If it was "meant to bleed" you think it would be standard and in one area.....,ill replace all the g2xs I want... I will not pay anything more... (shipping/restock) its good to be a loyal customer and get good service
Let alone I got the g2x for free the day it was released (4/15) im not gonna complain to much
And another note.... Ive seen two other LG android phones (vortex and the other verizon one)
They dont bleed at all...... Hmmmmm sounds like tmobile just got the ****ty versions of a good phone again (i1900/vibrant)
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
How did you get the phone for free
Sent from my LG-P999 using XDA App
I'm on my first and only G2x, no bleeding. For every complaint on here, there are handfuls of people who don't have the problem and don't create threads like this.
Return as many times as you wish, that's what the warranty is there for.
I don't know about you guys but I can deal with having some slight lcd bleeding issues over running the risk of performing a return/exchange and end up with a rebooting lemon....
i agree
Vaddy23 said:
I don't know about you guys but I can deal with having some slight lcd bleeding issues over running the risk of performing a return/exchange and end up with a rebooting lemon....
Click to expand...
Click to collapse
this one bleeds a little but totally tolerable. thats why i ddint want to return the first one because i just wasnt getting the problems peoiple were reporting other than the soignal issue but i was seeing full bars was just not getting any speed. and the second was my worst nightmare horrible. this one seems to be good so far? i hope it stays that way. i have been payong 2 contracts since i dont want to pay verizons early term fee until im sure i have a replacement phone. it does make me laugh how people think we should put up with a shotty produyct because its new . if the product isnt good dont release it. i can put up with my tv not having hulu yet and waiting a couple months. i couldnt put up with a internt tv not connecting to the internet. waiting for a software enhancemnet is one thing bad hardware is different and should not be tolerated in any new product.
The problem that I have with threads like these is the OP comes off like a corporate douchbag. I've posted on other threads with the same response just like I will with this one. The fact that you are talking down to ppl who spend hard earned money on a product that expect quality is quite repulsive. Just because YOU accept mediocrity in products that YOU purchase doesn't mean I nor anyone who expect quality in our products have to agree. Nor will we accept you talking down to us as if we are some how dumb for wanting quality in our products.....Also there are these firestone tires I wish to sale you brandnew from about 5 years ago....
Related
Hey all,
I picked up an HTC mytouch 4g while I was down in the US (I'm from Toronto, Canada). After coming back to Toronto and reading the various forums, I realized I had a mytouch 4g with a 'washed out' display. I decided to initiate warranty repair through HTC and, via email, provided them with all the info found on the many forums outlining this issue (threads, videos, etc). After about two months I received the following response:
HTC has thoroughly investigated the situation that you’ve mentioned. We have determined that all MyTouch 4G devices meet our design specifications for LCD performance. HTC has released the following statement in regards to your inquiry:
“HTC is experiencing unprecedented demand for the MyTouch 4G and to meet it we added an additional screen made by Sony to our production lines. The Sony and Sharp screens offer comparable wide viewing angles and fast pixel responses. However, as the technology is proprietary to each company, the crystal structure of the two screens vary slightly, changing how light passes through them. Under most circumstances, any difference in the screens is indistinguishable."
If you are concerned about the brightness of your screen, you can contact our technical support for more information on the screen settings available on the MyTouch 4G. They are available at 866-449-8358.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number XXXXX.
Sincerely,
XXXXX
Click to expand...
Click to collapse
Not happy with HTC at all
rzak said:
Hey all,
I picked up an HTC mytouch 4g while I was down in the US (I'm from Toronto, Canada). After coming back to Toronto and reading the various forums, I realized I had a mytouch 4g with a 'washed out' display. I decided to initiate warranty repair through HTC and, via email, provided them with all the info found on the many forums outlining this issue (threads, videos, etc). After about two months I received the following response:
Not happy with HTC at all
Click to expand...
Click to collapse
That sucks.. I wonder if they have seen two of them side by side.. I luckily got a good screen the first time I bought my mt4g, Now I have to send it back for a warranty replacement and I'm praying that I dont get a replacement with a bad screen, If they do I'm putting it right back in the box and calling them and telling them the replacement they sent me is defective
i guess they were tired of replacing screens =(.. now i dont think im gonna call in anymore x_x
graffixnyc said:
That sucks.. I wonder if they have seen two of them side by side.. I luckily got a good screen the first time I bought my mt4g, Now I have to send it back for a warranty replacement and I'm praying that I dont get a replacement with a bad screen, If they do I'm putting it right back in the box and calling them and telling them the replacement they sent me is defective
Click to expand...
Click to collapse
I'm sure they have (I sent them the videos posted online), this is just their way out of this mess.
It sucks, but you have to remember one thing:
The screen works.
Yes it is not as high quality visually as the Sony screen, but it does work. From the reply, it seems like the sharp "bad" screen was the original screen that they chose to use, and the Sony "good" screen was sourced to meet demand.
But even if the sharp screen was the second choice, it doesn't change anything. The screen works, it is not "bad" or faulty, it just doesn't look as good as the other screen type.
The only reason most people are getting replacements, is because t-mobile is footing the bill. It is a customer happiness loyalty thing.
This is the response I also got from HTC -- eventually.
However, the statement that, "Under most circumstances, any difference in the screens is indistinguishable." is hardly true. There's always some variance between screens, especially across manufacturers. But this isn't he case of a slightly different colour balance or slightly different viewing angle contrasts. The difference in contrast, even head-on, but especially at any other viewing angle, is quite obvious.
Whether they should be obligated to replace the poorer screens is debatable, but that there are significant and "distinguishable" differences in this model from unit to unit is not.
Well I see it like this. If you buy a nice lcd tv and see it advertised a certain way then buy it and get it home and open it up and the screen is washed out its either going back to get replaced or going up someones ass. It's there choice but if it didn't get replaced it would be the last time I'd purchase from that particular brand again.
SE7EN- said:
Well I see it like this. If you buy a nice lcd tv and see it advertised a certain way then buy it and get it home and open it up and the screen is washed out its either going back to get replaced or going up someones ass. It's there choice but if it didn't get replaced it would be the last time I'd purchase from that particular brand again.
Click to expand...
Click to collapse
Just playing Devil's Advocate here, I indeed have the "bad" screen, but have you seen anywhere, in any MT4G advertisement, where the quality of the screen is advertised?
This is interesting...
At what point did you realize you had to have a replacement? Was it when you read about the "bad" screen online? Surely you played with it before leaving the store where you purchased it and were satisfied enough that you left without issue. The analogy of the TV doesn't really work here because you were able and probably did test drive the exact phone you purchased prior to walking out and going home. It seems to me that you're only now disappointed by the device after learning that yours isn't the coveted version that everyone wants, and that you think you should now bother HTC to have.
There's nothing wrong with the phone, you were happy, deal with it.
Well that is odd
Gotta generally go with Marine and electronic on this one.
Now, do I think it was a bad decision on HTC's part to use two different sources for the screens that differ so greatly? You bet. It definitely reflects badly on HTC regardless of whether the screens are actually defective or not.
electronicrice said:
At what point did you realize you had to have a replacement? Was it when you read about the "bad" screen online? Surely you played with it before leaving the store where you purchased it and were satisfied enough that you left without issue. The analogy of the TV doesn't really work here because you were able and probably did test drive the exact phone you purchased prior to walking out and going home. It seems to me that you're only now disappointed by the device after learning that yours isn't the coveted version that everyone wants, and that you think you should now bother HTC to have.
There's nothing wrong with the phone, you were happy, deal with it.
Click to expand...
Click to collapse
Huh? So I shouldn't feel jipped?
Do you agree:
- that HTC used two different displays for the mytouch 4g?
- that one type of display is better than the other?
- that the one with a better display cost exactly the same as the one with the inferior display?
- that it's reasonable to expect a similar experience across users for the same phone?
I think it's absolutely in my right to complain to HTC for their lack of quality control rather than accepting issues I feel they could have corrected (imho)...
Anyhow, I have since moved on and will not be supporting HTC here on in.
Do you agree:
- that HTC used two different displays for the mytouch 4g?
Click to expand...
Click to collapse
Yes, and so do many other manufacturers. This just seems to be a poor choice on HTC's part in this instance - it's not a defect. Sharp makes/sources ****ty LCD's, not defective ones. Remind me to never buy a Sharp TV.
- that one type of display is better than the other?
Click to expand...
Click to collapse
It seems so, yes. Again, I would probably recommend a Sony over a Sharp.
- that the one with a better display cost exactly the same as the one with the inferior display?
Click to expand...
Click to collapse
Yes, and...would you have paid what you paid for your phone if they all had the "inferior" display? I would bet yes. Think of it this way; the MT4G with the "good" display is a better value. That's it.
- that it's reasonable to expect a similar experience across users for the same phone?
Click to expand...
Click to collapse
Perhaps, but the experience is similar across devices. What if they change the design of the buttons for the better (recommended), would you expect to get a warranty replacement? Or perhaps if they started putting higher capacity batteries in them, or better yet, used different capacities concurrently for the same model. What then?
I can understand your frustration with HTC. It was a poor choice on their part with the decision to use two vastly different displays. Especially on something as pronounced as a display. I personally believe they should swap your phone out and take the lumps for their bad decision. If nothing more than for preservation of brand image. I mean, what does it say about their quality control, much less customer service and loyalty? However, I don't think they are obligated to do so.
I would recommend that if you continue correspondence with HTC, you take the customer loyalty/brand image road instead of the defect/warranty road. May not work, but it's worth a shot.
kmdub said:
I would recommend that if you continue correspondence with HTC, you take the customer loyalty/brand image road instead of the defect/warranty road. May not work, but it's worth a shot.
Click to expand...
Click to collapse
I second that. As it isn't a defective product, they are fighting it. Customer loyalty and brand image are bigger motivators anyway.
I love their response. This whole screen thing is way too overblown.
I have the "washed out" screen and my gf has the "good" one. The difference does not even deserve attention. They're both more than good enough. You guys are just nitpicking to the fullest.
call tmobile and they will send u a replacment, just pray its a good screen. my white 4g was made in china and i have the good screen. my purple mt4g was made in taiwan and has the bad screen
As someone who exchanged a 'bad' screen for a 'good' one, I feel your pain. I went through TMO, so I'd recommend you try that if you can. Seeing as you're up in Canada, may not be a possibility for you.
To those of you saying there's no reason to be upset about having a poorer quality screen, I have to disagree. Having personally had and used both, the difference is very evident. Is the 'bad' screen bad in the sense that it's unusable? Nope. Is it 'bad' in the sense that there's a better alternative out there for the SAME device and price point? Yes. I agree if you can't get the exchange, it isn't so bad as to not be able to use the phone or anything, but I know I was very happy to exchange mine, having seen the difference. Why should half of all MT4G owners own an inferior product? And no matter how you dice it, that's what this is - same prices, different quality. I don't see how you could blame someone for being upset about it.
Mmm..
I think that if you have it on warranty you can change it, if you can't sell it on ebay and buy a different one.
rzak said:
Huh? So I shouldn't feel jipped?
Do you agree:
- that HTC used two different displays for the mytouch 4g?
- that one type of display is better than the other?
- that the one with a better display cost exactly the same as the one with the inferior display?
- that it's reasonable to expect a similar experience across users for the same phone?
I think it's absolutely in my right to complain to HTC for their lack of quality control rather than accepting issues I feel they could have corrected (imho)...
Anyhow, I have since moved on and will not be supporting HTC here on in.
Click to expand...
Click to collapse
LOL my point is that you were happy with the phone when you purchased it and only found the need to complain when you read about your phone having a different display.
Hi,
So.. Reading all these posts about this phone Im already contemplating returning it even though it hasnt arrived yet.
The main reason is the LCD bleeding mentioned by everyone. All the other battery inconsistencies, reboots, shutting down, wifi, whatever are all software and will be updated and fixed after all this is a new phone and as early adopters its part of the risk. BUT..... The LCD is a hardware issue, they purchased defective LCD screens and now they are going to have to sell all the units already manufactured before they make a batch with better LCDs.
Therefore, If I put so much money down on a phone, I dont mind the software bugs which can be fixed, I do mind hardware problems.
That being said I havent even received my phone yet but it does seem like returning it and waiting for the sensation would be a safer bet dont u think?
johnnyp500 said:
Hi,
So.. Reading all these posts about this phone Im already contemplating returning it even though it hasnt arrived yet.
The main reason is the LCD bleeding mentioned by everyone. All the other battery inconsistencies, reboots, shutting down, wifi, whatever are all software and will be updated and fixed after all this is a new phone and as early adopters its part of the risk. BUT..... The LCD is a hardware issue, they purchased defective LCD screens and now they are going to have to sell all the units already manufactured before they make a batch with better LCDs.
Therefore, If I put so much money down on a phone, I dont mind the software bugs which can be fixed, I do mind hardware problems.
That being said I havent even received my phone yet but it does seem like returning it and waiting for the sensation would be a safer bet dont u think?
Click to expand...
Click to collapse
if your into rooting and customizing the sensation might have a locked bootloader. also your phone might not have those issues. you could be sending back a perfect or close to perfect device. this is the first batch so you have to expect the worst. you can always return if you have issues.
This is going to be my first android phone so what is rooting and locked bootloader?
johnnyp500 said:
This is going to be my first android phone so what is rooting and locked bootloader?
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oh okay. rooting is like jailbreaking a iphone. it opens your phone up to bigger and better things. a bootloader is basically security. without being able to unlock that you wont be able to use custom roms, and tweaks to make the phone better than what it is.
When do we know the second batch of phones hit the stores?
bighulk666 said:
When do we know the second batch of phones hit the stores?
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Click to collapse
I would love to know that too since i returned mine a couple days ago and am waiting to get another one
http://forum.xda-developers.com/showthread.php?t=1062748 This poster said they received their phone and it was manufactured 4/29/11 and have not had a single bad issue thus far and everything is working better than before. Mine have been manufactured in early April, so perhaps this is an indication of a fixed batch of sorts.
See my thread of love thread. Manufacturer date of 4/6.
Sent from my LG-P999 using XDA Premium App
IMO this phone rocks... As suggested by @ScooterG check out his thread about "thread of love". And another thing sometimes internet and blogs hipe things. Most of the ppl use their phones for 2-3 yrs and they see no problems in it. I know some ppl who still do not know what is FLASH and why some websites do not work with iPhone?? But only advice i would give you is, don ever trust everything you read. Try it yourself... Once you get the phone check things out like battery, reboot issue, freezing issue, lcd bleeding. If you think that ur phone is not good enough, return it.
One more thing i wanna tell you is, about LCD bleeding i agree that some ppl have really bad issues, but as far as the regular use is concerned minor lcd bleeding is unnoticeable. PPL check lcd bleeding by going in the dark room and opening black wallpapers or some app on their phones, now tell me one thing are you ever going to keep looking at black screen on your phone??? NO. You are going to watch videos, play games and do regular stuff. So use your phone like you are going to use for daily use and see if you encounter any problems.
About the Sensation and Galaxy s II, I loved both the phones, but then I realised that I want to root my phones and install custom ROMs on it. I don't think any of these 2 phones will be as easy to root and install custom ROMs on them as G2X. On top of that updates come fast for stock android phones for sure...
This is all my point of view. Read and think. Decide on your own.
I read all the good, bad, and ugly here before buying my G2x (replaced my beloved Nokia N900). Oddly, I had just the opposite reaction than you did. All the chatter here gave me a huge amount of confidence that whatever I didn't like about the G2x -- I could change with a little root magic and some apps.
And so I did. I'm very pleased.
I was a religious crackberry user(used iphone 1st gen and 3g too), then switched to a hd2(first unofficial android phone running gingerbread), then g2 now with the g2x. Be honest with you, the lcd bleeding is not noticable. I'm very happy with it so far.
The LCD bleeding is pretty minor. You really have to be in a completely black room with the screen showing black to notice it.
There are some extreme cases but I think they are rare, even for here.
I suspect the battery issues are a result of what people are installing or doing on their phone. From what I've read, "I've exchanged it 5 times and they all have battery issues"... tells me they are installing an app that eats battery or they are leaving games running in the background or something.
We do know the battery driver is wonky but the developers are working on a fix.
My phone lasts from 8am-midnight on my normal usage which consists of:
Several phones calls, frequently texting, playing WordFeud and Kingdoms Live (both online games) several times throughout the day, Push Exchange email (I get like 80-100 emails a day), I usually look up my horoscope once a day, I also have Push Gmail emails going, and Twitter, Facebook, and a weather widget that updates every 15minutes.
I also use google maps + gps, Google Voice Search, etc. periodically throughout the day also.
That's a ****load of usage ^ I would love to know how your getting that. I'm texting and idling my phone and I don't even get my phone to have that much usage
With iPhones beginning to show its age, and Android phones coming out with faster processors, more PPI, and more premium materials, I think Android is in a prime position to take the crown here. But with this fierce competition, I'm starting to notice more and more quality control issues, weird design decisions, and what seems to be less-than-thorough testing before release.
Take the HTC One and Galaxy S4 for example. Both are getting high praises from reviewers, and people are generally happy with these devices. But looking at the forums here, the problems that people have about these phone are glaring and very noticeable but at the same time not necessary/innate, meaning that it could have been easily avoided by both manufactures with just a bit more attention to detail, better testing, and better quality control. The shear number of people who have dead pixels on their HTC One is mind boggling for example, where they have to go through exchange after exchange in order to get one without dead pixels. Looking at one of the poles, 60% reported at least one defective pixel! The lack of a menu button, or an out-of-the box option to long press for menu baffles me even more. Yes, you can root/unlock and mod the phone (and maybe lose your warranty or brick it), but how about that person who is switching from an iPhone to an HTC One who has no desire to modify their phone? Are they not going to be turned off by that ugly black box taking up an appreciable portion of their screen real estate? Then there are many people who are turned off by the gaps in HTC claimed "zero" gap design. Again doing exchange, after exchange in order to get a "good one".
Same story with the S4 with its lags, screen smearing, the always-on red pixels.....and now they are trying to fix these issues with firmware updates. These are problems that are apparent straight out of the box. Its not like HTC or Samsung could not have noticed them during testing. Someone didn't complain to HTC about that black box during testing? HTC couldn't require that a majority of its LCDs be free of pixel defect? Samsung didn't notice the ugly smearing in their menus, or the burgundy tinted blacks before release? None of the testers reported to Samsung about their god-awful Dialer app? (I'm talking about the ATT version, not sure about the international version here). No one noticed the glaring lag in at least some of the tested devices?
I mean, why shoot yourself in the foot with these easily avoidable problems? These phones are close to perfection, and in a strange way, it makes these kind of problems even harder to swallow. Why have all this great hardware under the hood, and then handicap it in the worst way with some stupid design decision, QC problems, or an obvious lack of usability testing prior to release?
Part of the problem might be that we are demanding more for our money. The 1080p LCD/AMOLED isn't cheap, machining a piece of aluminum isnt cheap, the Snapdraon 600 isn't cheap, Gorilla Glass 3 isnt cheap...so maybe Samsung/ HTC skimp on testing prior to release or demanding less from quality control. But is that what we want going forward? We all love new toys, but the joy and excitement of having a new gadget fades away quickly after you take it out of the box. Having to wait for firmware updates, or holding off to buy in hopes of a new stock, just makes the novelty fade away even quicker.
I for one would like cellphone manufacturers to take more of my money but give me a better product out of the box. Charge me more, but don't knowingly skimp somewhere. The more I think about it, the more I realize how cheap cellphones really are considering all the bells whistle they come with. I rarely use my laptop anymore unless I need to type up a paper or to do photo/video editing. I'm a gadget junky, through and through. Like many of you, I spend a good amount of my hard earned cash on newer and better TVs, cameras, game consoles, PC components, laptops, etc etc. But I must say, none of those have required more exchanges, more returns, and more DOH!s than cellphones.
My question to tech junkies and laymans alike is, where do you stand? would be willing to pay more than that ubiquitous $200 for a high-tiered subsidized phone, if you knew it was "Muaaaaaaaaaa" *kisses fingertips* out-of-the box and not have to wait for a firmware update? Would you pay more If you knew you wouldn't have to exchange it countless times in order to get a "good one"? How much more? .....or you could just say "Sam, you are an ass for typing all this"
$200?! What?!
The S4 is 649 euro's....
And you're asking if I'd be willing to pay even more?! What the hell do you expect us to pay, 1200 euros?!
Send From My Samsung Galaxy S3 Using Tapatalk 2
Pat. said:
Ass
Sent from my GT-N7105 using xda app-developers app
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In response to your unedited post....the whole point is to not have to wait for these glaring bugs and QC issues to be fixed. By that time newer phones will be out.
ShadowLea said:
$200?! What?!
The S4 is 649 euro's....
And you're asking if I'd be willing to pay even more?! What the hell do you expect us to pay, 1200 euros?!
Send From My Samsung Galaxy S3 Using Tapatalk 2
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Click to collapse
LOL No, no i wasnt suggesting anything that drastic. Maybe a 50 dollars/euros increase.
PC compenent manufacturers do something similar with their "binned" versions of hardware; where they cherry pick chips/ram/vrm/controllers and sell the finished product at a slightly higher price. im not saying we should necessarily have a "binned" and regular versions of phones, but what Im hoping for is for phone manufacturers to do better inspection, better testing, and hold higher standards for what they release out in the market, even if the price goes slightly above what the consumers are use to be paying
: D
yea fair enough, I just thought "Ass" was funnier.
Sent from my GT-N7105 using xda app-developers app
I'm with you, except I disagree with paying more. If these companies want to lead the market, they HAVE to test them thoroughly before they sell them. I will say that I think Google's level of testing is very high. For that reason, I think I'm only going to get Nexus phones until they give me a reason not to.
I would pay more for a phone if everything worked and was good quality. i mostly do development with my phones and the phone i have right now has always had gps issues with none of the fixes ive ever found to help. quality damnit!
Ecksera said:
I would pay more for a phone if everything worked and was good quality. i mostly do development with my phones and the phone i have right now has always had gps issues with none of the fixes ive ever found to help. quality damnit!
Click to expand...
Click to collapse
I'm with you! You can change software but not quality hardware
LOL
:laugh:
very long article. i would like to pay more only if i found it is worth , for example the hardwarequality , antishock , and more
I think the biggest problem is not in the price pressure, but in the time pressure. We want more and more quickly. The time it takes for device development (both hardware and software) is getting shorter. This means that engineers have less time to polish the device and hence the initial releases can be at most considered early beta releases.
Of course you can try to leverage that by employing more engineers, but this won't buy you much time.
So instead of offering more money for a phone I'd rather suggest giving the manufacturers more time to thoroughly develop and test their toys before launching them.
Mitt Romney jr, is that you?
KrissN said:
I think the biggest problem is not in the price pressure, but in the time pressure. We want more and more quickly. The time it takes for device development (both hardware and software) is getting shorter. This means that engineers have less time to polish the device and hence the initial releases can be at most considered early beta releases.
Of course you can try to leverage that by employing more engineers, but this won't buy you much time.
So instead of offering more money for a phone I'd rather suggest giving the manufacturers more time to thoroughly develop and test their toys before launching them.
Click to expand...
Click to collapse
I agree. I think the manufacturers know how to make good hardware and software they are just rushed to release a new phone before their competitor releases theirs. Maybe phones could be released like cars. Then we could all wonder what the "2014's will look like".
Sent from my HTC One using xda premium
JustLiveIt said:
I agree. I think the manufacturers know how to make good hardware and software they are just rushed to release a new phone before their competitor releases theirs. Maybe phones could be released like cars. Then we could all wonder what the "2014's will look like".
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I think we're reaching that point now, actually, or not far from it. This new x phone that leaked it a great example. Last year's hardware, but the idea is probably going to be more about good battery life or something like that.
Sent from my Galaxy Nexus
lol if someone if switching from Apple, it tends to be for better reason than never-modding or some stock FW aesthetic.
Honestly, ~$600-850 for new phones that are marginally better than last quarter's is already asking quite a bit, so even more and I'll just go back to old brick phones for all the right reasons.
Also our US carriers butchering hardware for god knows what purpose into clunky excuses for what originals were supposed to be.
I'm not really all that happy with the whole smartphone boom over the past 4 years. I quite enjoyed when these toys required proper owners who even knew of their existence.
I DO NOT want to pay more for a phone.
Why ?
Because the $600 or $700 tag already is several hundred dollars over material cost. Yes, they need to account for labour, shipping, and profit but take a look at Google and the Nexus line. Is it because Google can afford to take a loss on the hardware knowing that by using it you'll drive their revenue ? I don't think they would sell at a loss, but I'm open to being moderately surprised if that is the case. I'd guess they're breaking even.
There's no point in paying more for things that could be improved at the same price-point and still drive profit.
What WOULD help ?
Stop signing contracts that screw you for a subsidized phone. They have no incentive to make those phones as perfect as they can - they need some reason for you to keep re-signing that contract two years from now - they WANT you to be wanting to get rid of that phone. Why would they keep updating the firmware when they don't even want you to be using it two years from now ? Why not just have you keep paying them high monthly fees so you can get a "newer and better" phone for cheap (a cost they'll recover from you and then some) ?
What would help is people moving to buying their phones outright and demanding more for what they are paying - driving the market by where they're willing to spend money.
I don't think the components of a smartphone are "not cheap". They kind of are since the material cost is only $2-300. That's less than a decent desktop PC. Yes, it's a decent chunk of change but we're talking smartphones here, they're nice to have but still a luxury good (although I'd agree that a regular cell phone is not a luxury in this day and age). Many people pay more than $300 for a pair of shoes - a pair of Allen Edmonds is $350 ffs and that's $350 on some leather and stitching that people get romantic about - not an electronic device that can pinpoint your location by GPS, holy your music library, and play Netflix. A smartphone is a tiny computer, I would expect it to be priced as such.
So, no, please don't "charge me more" when there is no reason to. Please just have some quality control, although I don't really think it's a big deal because I'm not picky I guess. O well.
The theory behind what you're saying makes sense, but in reality at least here in Canada the prices have already increased a lot the past 3 years.
HTC desire came out almost 3 years ago here in Canada and it was the flagship phone. Full price no contract was $449.99. Then the HTC desire HD came out as its predecessor and it was $499. The desire z was also 499 launching around that time too.
The HTC one s was I think $550 and the one x $599 but dont quote me on that.
Now the HTC one is $650 and others from Samsung are $700. Iphones have always been more but I'm pretty sure they have been increasing steadily as well. So really how much do you want them to increase it? I take it you're very wealthy. Lol
Sent from my Desire HD using xda app-developers app
You're paying for the brand most of the time.. not actual quality
KrissN said:
I think the biggest problem is not in the price pressure, but in the time pressure. We want more and more quickly. The time it takes for device development (both hardware and software) is getting shorter. This means that engineers have less time to polish the device and hence the initial releases can be at most considered early beta releases.
Of course you can try to leverage that by employing more engineers, but this won't buy you much time.
So instead of offering more money for a phone I'd rather suggest giving the manufacturers more time to thoroughly develop and test their toys before launching them.
Click to expand...
Click to collapse
I'd agree with that.. I honestly don't see it as as price issue. The life cycles of new phones currently is ridiculous. It seem like by the time one concept is finalized they move on to "the next big thing" and try to mass produce as many of the currently "new" product before next version is released, sometimes in less than a year.
I' m good with mine...
To be completely honest, I got my phone for.99 cents and have never been happier...I don't need multi window nonsense on it and with dev ROMs on here I am fixing to get 4.2.2. So for that price who cares if it burns up but my first and only one is bug free and fast after the OC kernel soooo....
sent from my SGH-I577/Slimbean/1.5oc LZ kernel
I'm not sure how much benefit a manufacturer has to gain from creating a premium smartphone.
Such a project will cost untold amounts of resources with no real promise of consumer acceptance.
Apple pretty much set the precedent for competitive pricing with the $200 subsidized price tag. It has become the main reference point when consumers consider their purchases. New Android phone, specs x, y, and z for $300. Well, the immediate thought is going to be... "so what makes this so great that it is $100 above the iPhone's price tag?"
That is why I think the smartphone market does not have room for a "high end", because the $200 range is already a high end.
Wanted to know your thought in whether I should get this or the nexus 5... Or wait for the nexus 6.
Gorilla* said:
Wanted to know your thought in whether I should get this or the nexus 5... Or wait for the nexus 6.
Click to expand...
Click to collapse
At the moment this is the best phone
Yep.
Transmitted via Bacon
undecided
Gorilla* said:
Wanted to know your thought in whether I should get this or the nexus 5... Or wait for the nexus 6.
Click to expand...
Click to collapse
If you're not sure.can you share your invite with me..I'll share mine with you when your ready. Thanks
Think you can get a Galaxy Note3, LG G2, Nexus 5 or other 800/801 spec phone for 350 (US) dollars?
I got the Nexus 5 and the OPO is way better(faster, better camera, quality materials, great design)
It's still worth it now and will still be worth it in the next 6-9 months and beyond.
But be realistic: it might have a band to some degree or it might not. You might have to use the supposedly poor after-sales service or you might never need to.
I have a very slight yellow band at certain angles. Being in China, it would be much easier and cheaper to send it back than those overseas but I will not. It doesn't bother me.
Overall: it's a big phone. It's a high-spec phone. It's a (comparatively) low-cost phone.
Gorilla* said:
Wanted to know your thought in whether I should get this or the nexus 5... Or wait for the nexus 6.
Click to expand...
Click to collapse
OPO blows the Nexus 5 out of the water. But who knows what the Nexus 6 will bring. I suspect that, if you are a diehard Nexus/pure aosp fan, the Nexus 6 would be a better choice (if you can live with subpar battery life). But if you like CM, the OPO is the best phone available. I'd say get it, and if you don't like it, sell it and get something else. You won't have any problem selling it for what you paid, and you might actually make some profit.
Way worth it. Typing this message on it
Don't know, just got mine and the volume buttons do not work at all. Now gotta wait another few weeks I guess and hope they answer my replacement request. Really bummed. Seems like a nice phone, but I cannot even boot into recovery with the thing to check stuff out.
Sent from my SM-N900T using Tapatalk
Honestly, its worth it for $350. But I might sell it and get he Nexus 6 depending what is the specs and price. CyanogenMod is always buggy. By the time its stable, then there is already next version of Android. I would pay $100 more for 64 GB Nexus 6
People keep complaining about the small issues here and there, but the updates keep rolling in every week or two, so I can't complain!
People say other phones are better built or designed nicer, or will just plain be faster, being released in the next few months, and they may be right too.
The point is this, to me anyway: If you want something for a great value with good build quality, and are willing to deal with a couple kinks as they continue to be worked out, then this is your phone.
If you want 100% cutting edge latest phone with 99% bug free, then wait and pay $800 for the next phone that comes out from someone else. But don't buy this expecting perfection, and then be pissy and complain about it like 25% of the people on here do
Just my opinion
Sent via quantum entanglement, focused through my OnePlus One.
beastlykings said:
People keep complaining about the small issues here and there, but the updates keep rolling in every week or two, so I can't complain!
People say other phones are better built or designed nicer, or will just plain be faster, being released in the next few months, and they may be right too.
The point is this, to me anyway: If you want something for a great value with good build quality, and are willing to deal with a couple kinks as they continue to be worked out, then this is your phone.
If you want 100% cutting edge latest phone with 99% bug free, then wait and pay $800 for the next phone that comes out from someone else. But don't buy this expecting perfection, and then be pissy and complain about it like 25% of the people on here do
Just my opinion
Sent via quantum entanglement, focused through my OnePlus One.
Click to expand...
Click to collapse
This guys opinion is pretty damn spot on I might add. Also asking in a forum is this worth it is really not a great thing to do. You cant get a definitive answer in a place like this. Also if you are on the fence then leave it alone and pass on your invite to others. Some will love some will hate it but its an electronic device which can be sold easily. No real risk factor at all.
Do what you like and feel comfortable with. I personally have little yellow banding which is not a big deal and everything else works as it should...
Worth it. My Notes 1/2/3 and Nexus 5 are all collecting dust now. The OPO is a superb phone.
It's absolutely worth it. Especially for that price.
Sent from my A0001 using Tapatalk
Be aware that it does have several hardware issues including the yellow stain/tint/hue in the bottom of the screen. Here are some reviews. If you think you can live with those issues the go ahead:
juanPlusPiss said:
I wouldn't be surprised if another article comes out about OnePlus. Several articles have already been written based on customer experiences via direct mail or tip boxes. If you are confident about the OPO and the company you purchased it from, you wouldn't/shouldn't be worried
Code:
phandroid .com/2014/07/14/oneplus-one-yellow-screen-hardware-defect/
Code:
phonearena .com/news/OneP...oring-warranty-on-yellow-screen-issue_id58139
Code:
idigitaltimes .com/articl...a-warranty-process-outrageously-expensive.htm
Code:
thedroideffect .com/yellow-band-is-normal-says-oneplus/
Code:
techradar .com/news/phone-and-communications/mobile-phones/has-your-oneplus-one-display-got-yellow-fever-you-re-not-alone-1257343
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wbs3333 said:
Be aware that it does have several hardware issues including the yellow stain/tint/hue in the bottom of the screen. Here are some reviews. If you think you can live with those issues the go ahead:
Click to expand...
Click to collapse
Not all devices are affected by the yellow banding. And what are the other issues you're talking about? Not a single problem with mine or my fiance's.
Transmitted via Bacon
drmacrofish said:
Don't know, just got mine and the volume buttons do not work at all. Now gotta wait another few weeks I guess and hope they answer my replacement request. Really bummed. Seems like a nice phone, but I cannot even boot into recovery with the thing to check stuff out.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Root the phone,install Quick boot and you can boot in recovery.
timmaaa said:
Not all devices are affected by the yellow banding. And what are the other issues you're talking about? Not a single problem with mine or my fiance's.
Transmitted via Bacon
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Click to collapse
Agree, but if the one you get is affected Oneplus will not replace it. They will only give you a refund if the RMA is within 14 days and you have to pay return shipping.
There are quite a few of other issues like ghost touch detection, multi touch issues due to bad grounding, battery draining too fast, random WiFi connection drops, etc. Take a trip around their technical support forum.
Some of these do not affect all devices and some are supposedly going to be fixed by software ipdates . But still buying this phone right now is like playing lottery and it turns out you lose with a bad device then good luck with their customer support.
Again, I'm not saying you shouldn't buy it, I'm just saying do your research before buying and know what you are getting into and what to expect.
Oneplus had a real winner in their hands but the way they have been handling things look very shady.
Here are some links:
This guy just gave up because Oneplus never had the decency to reply back to him. To my knowledge all phones have this issue including mine which really doesn't bother me but it those how the company handled the problem.
forums.oneplus net/threads/touch-sensitivity-issues-a-letter-to-oneplus.73423/
WiFi issues, I myself don't have that issue but I have seen several post popping up about wifi disconnects:
forums.oneplus net/threads/wifi-issues-with-my-oneplus.95359/
I posted already links about the yellow band but here is another one explaining why it is not glue and in fact a hardware issue as state Oneplus:
forums.oneplus net/threads/i-found-what-causes-yellow-spot-on-my-phone.90949/
Battery issues:
forums.oneplus net/threads/battery-improvement-after-33r.95885/
wbs3333 said:
Agree, but if the one you get is affected Oneplus will not replace it. They will only give you a refund if the RMA is within 14 days and you have to pay return shipping.
There are quite a few of other issues like ghost touch detection, multi touch issues due to bad grounding, battery draining too fast, random WiFi connection drops, etc. Take a trip around their technical support forum.
Some of these do not affect all devices and some are supposedly going to be fixed by software ipdates . But still buying this phone right now is like playing lottery and it turns out you lose with a bad device then good luck with their customer support.
Again, I'm not saying you shouldn't buy it, I'm just saying do your research before buying and know what you are getting into and what to expect.
Oneplus had a real winner in their hands but the way they have been handling things look very shady.
Here are some links:
This guy just gave up because Oneplus never had the decency to reply back to him. To my knowledge all phones have this issue including mine which really doesn't bother me but it those how the company handled the problem.
forums.oneplus net/threads/touch-sensitivity-issues-a-letter-to-oneplus.73423/
WiFi issues, I myself don't have that issue but I have seen several post popping up about wifi disconnects:
forums.oneplus net/threads/wifi-issues-with-my-oneplus.95359/
I posted already links about the yellow band but here is another one explaining why it is not glue and in fact a hardware issue as state Oneplus:
forums.oneplus net/threads/i-found-what-causes-yellow-spot-on-my-phone.90949/
Battery issues:
forums.oneplus net/threads/battery-improvement-after-33r.95885/
Click to expand...
Click to collapse
Honestly, a lot of the 'issues' I've seen talked about are just people not knowing how to use their device, or something that is out of the control of OnePlus (Google Play Services battery drain problem).
Where are you getting this information about OnePlus not replacing devices? It simply isn't true. I've seen multiple people report that upon opening a ticket for a valid fault they've been given the option of a replacement or a refund.
Don't get me wrong, I've also seen people complain about pretty crap customer support from the company, but that isn't the only kind of experience that people are having. Talking in absolutes like that is just wrong, and isn't really very smart.
Transmitted via Bacon
In the past, Asus has been keen to release an assortment of phones per generation. Sometimes they were not the usual variety based on budget, rather, Asus would often release models that would be more of a master of a certain trade than its sibling and vice versa.
Point being, what is the probability that Asus will release a variation of this phone with an AMOLED display? I know it's a petty thing to ask, but I'm just antsy because the IPS screen is the one thing holding me back from throwing my money at Asus immediately and commending this as the greatest smartphone of all time, on paper (lol).
What are your thoughts?
The probability is zero.
nykreimox said:
In the past, Asus has been keen to release an assortment of phones per generation. Sometimes they were not the usual variety based on budget, rather, Asus would often release models that would be more of a master of a certain trade than its sibling and vice versa.
Point being, what is the probability that Asus will release a variation of this phone with an AMOLED display? I know it's a petty thing to ask, but I'm just antsy because the IPS screen is the one thing holding me back from throwing my money at Asus immediately and commending this as the greatest smartphone of all time, on paper (lol).
What are your thoughts?
Click to expand...
Click to collapse
Take it like this. How many phones have you seen that after release (that is to say after fully revealing all the specs of the phone and selling the first batch to the public), they change specs such as screen technology (which is a huge change)?
Cant do a full research on that but i can almost guarantee that the answer will be zero LOL. Unless a manufacturer encounters an unfixable issue with the screen for which they would be forced to change to another technology, i don't think they will release one with AMOLED display. (and maybe not even that, maybe if there is a huge unfixable issue they would decide to skip the whole phone and just stop the manufacturing and move on to a newer model (with a different name, and fixed issues). We can take for example the Note 7 and their batteries, or the galaxy fold, or the many lg series phones with the bootloop issues (at least some of them) and the list can go on and on. But.... If you can find an AMOLED screen manufacturer maybe he/she can help you out
Personally I wouldn't worry about the screen. You may want to do some research on the flipping camera module as there seems to be a number of complaints around its functionality. If there's problems with it already, I can only imaging it getting worse the longer one has the phone in use. Also, there are now people complaining about boot-loops and constant UI freezes. I think Asus needs to get on top of these issues yesterday or this will turn out to be a big flop.
jinkerz9430 said:
Take it like this. How many phones have you seen that after release (that is to say after fully revealing all the specs of the phone and selling the first batch to the public), they change specs such as screen technology (which is a huge change)?
Cant do a full research on that but i can almost guarantee that the answer will be zero LOL. Unless a manufacturer encounters an unfixable issue with the screen for which they would be forced to change to another technology, i don't think they will release one with AMOLED display. (and maybe not even that, maybe if there is a huge unfixable issue they would decide to skip the whole phone and just stop the manufacturing and move on to a newer model (with a different name, and fixed issues). We can take for example the Note 7 and their batteries, or the galaxy fold, or the many lg series phones with the bootloop issues (at least some of them) and the list can go on and on. But.... If you can find an AMOLED screen manufacturer maybe he/she can help you out
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Good points, but not really in the scope of what I was wondering. I said *variant*, not replacement. I am questioning weather the situation would occur where Asus would keep the IPS model as a cheaper alternative to a more premium AMOLED model.
The most tricky problem when it comes to this situation is what the heck else Asus would add to the "more premium" AMOLED model to make it any more appealing than the "budget" IPS model, since the Zenfone 6 offers more beyond the screen than most competitors in the price range of $500+AMOLED=roughly $630 (adjusted for adequate profit) by MILES.
jaseman said:
Personally I wouldn't worry about the screen. You may want to do some research on the flipping camera module as there seems to be a number of complaints around its functionality. If there's problems with it already, I can only imaging it getting worse the longer one has the phone in use. Also, there are now people complaining about boot-loops and constant UI freezes. I think Asus needs to get on top of these issues yesterday or this will turn out to be a big flop.
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Yikes, that is spooky. I'd hope to not worry about the camera module as its almost literally a pet idea I'd had sketched in my brain for years that would be one of the best instances of killing two birds with one stone I'd ever imagine: solving the offensively awful quality of selfie cams (which I don't use as much as most but the few times I need it are important) and destroying the bane of my interest in new smartphones known as notches with one stone.
However, AMOLED is near a requirement seeing as I use my current IPS equipped phone for rhythm games and other input intensive tasks and sorely miss the lower latency of my previous AMOLED phone. Night and day stuff, for me.
jaseman said:
Also, there are now people complaining about boot-loops and constant UI freezes.
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Please, calm down. They tinkered with Developer options...
https://forum.xda-developers.com/zenfone-6-2019/help/uk-shipping-date-t3933035/post79765293
But anyway ASUS confirmed this animations bug, it'll be resolved in the next update.
_jis_ said:
Please, calm down. They tinkered with Developer options...
https://forum.xda-developers.com/zenfone-6-2019/help/uk-shipping-date-t3933035/post79765293
But anyway ASUS confirmed this animations bug, it'll be resolved in the next update.
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I am calm...but to have such issues out-of-the-box is unacceptable. But none of what you point to as a bug fixes the problem with the camera module rattling, or not opening or closing properly. Is that a bug? Can software fix mechanical issues? I read where people are using strategically placed strips of duct tape to "solve" the rattling problem. So maybe Asus can throw in a small roll of duct tape along with a clear case? Yes, some people say theirs doesn't rattle or make added noise when the vibration motor is activated. So is this going to be a hit-or-miss proposition? What about when the module loosens from continual use, and someone wants Asus to do something about it, and they just say it's normal wear-and-tear, not covered by warranty? (Let's face it...this camera is a novelty and most people who get one are going to be flipping this thing in and out until the fat lady sings.) No offense to the more rotund feminine gender out there!!!
Don't get me wrong, I'm interested in this phone for many reasons, but along with limited/missing LTE bands, and a possibly faulty camera module design, I will wait until there are many more end users here in the US who give us their personal hands on reviews to make my decision. I never buy any tech of any kind without doing my homework.
nykreimox said:
I am questioning weather the situation would occur where Asus would keep the IPS model as a cheaper alternative to a more premium AMOLED model.
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But this is exactly what im talking about. Here is how the market works most of the time. If i give you all the specs of a product before hand (including all the models i will be releasing), i take the liberty To make an event so that people can see what im offering and to test it. and i start selling each model of that product. Then all of the suden i decide to add an extra model out of the blue, now that's a risky move from where they might lose rather than gain. Lets number the issues that could happen.
1) People who already bought the IPS screen models would probably not buy it if there are things they already consider as defect (but might no be) in the phone (This alone decreases the sales by a good portion).
2) The cost of production will obviously increase with AMOLED screens, which in terms would also make the sale price of that model to significantly increase. (One of the main reasons this phone is being sold somewhat good is the price, and you will most likely see prices of at least $900+ on that new variant (which in terms kills the appealing price the zenfone has).
3) Following on issue two, (if asus decides to sell the AMOLED screens for repairments, that will obviously increase the repairment price of a cracked screen (accidentally or not accidentally). Believe it or not, more and more people are getting involve on the *fixing their own phones* thing now a days. Some of them will completely disregard the new variant with AMOLED released just because the dont deem it worthy if the cost of the screen repairs exceeds a certain price (which its often the case with AMOLED screens).
4) Following on issue 3, a portion of people are aware of Burn In screens that might develop on AMOLED screens (which we all know it is irreversible). Like always, a portion of people will end up wanting an exchange for a new phone within the warranty time given, then asus have 2 options there: give the customer a new phone if he is not satisfied with the screen performance (because lets say he left the screen on in google maps for 8 hours straight and the status bar got burned into the display, or basically any other app that if left untouched with the screen on for a long time, it might develop burn in image); or withstand the depreciation/anger they will have from those who got the AMOLED variant and got Burnt image on their phones.
These are probably the major issues they could face by doing this out of the blue. (It is just a volatil move). They could have done it if they had announced it along with the other ones at the same time. But now, their best move could be to wait for the next zenfone the are planning to release in the future.
Here is a Bonus issue: I can say with confidence that at the moment of dispatching the phones they might deliver the wrong products since whats going to change is just the screen. (which means returns, exchanges, more time for the consumer to wait, and some bad reviews (like any angry customers would attribute for a very silly mistake) lol)
Your reply is again all about malfunctioning camera mechanism despite that I commented just this your sentence "Also, there are now people complaining about boot-loops and constant UI freezes." I give you the post right here on XDA why it is happening and that this bug will be rectified. But these poor users have caused it to themselves, they made changes at the developer level, and not recognize the negative consequences of doing so, they didn't understand the causal link between the changes they made themselves and the phone's behavior. And then they complained about a broken phone.
jaseman said:
I never buy any tech of any kind without doing my homework.
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When doing your homework you missed above information, so that's why I came up with a fix for this fake news, not just for you, but mainly for others.
I don't even comment about your hijacking of this thread.