Bad Display - HTC's response - myTouch 4G General

Hey all,
I picked up an HTC mytouch 4g while I was down in the US (I'm from Toronto, Canada). After coming back to Toronto and reading the various forums, I realized I had a mytouch 4g with a 'washed out' display. I decided to initiate warranty repair through HTC and, via email, provided them with all the info found on the many forums outlining this issue (threads, videos, etc). After about two months I received the following response:
HTC has thoroughly investigated the situation that you’ve mentioned. We have determined that all MyTouch 4G devices meet our design specifications for LCD performance. HTC has released the following statement in regards to your inquiry:
“HTC is experiencing unprecedented demand for the MyTouch 4G and to meet it we added an additional screen made by Sony to our production lines. The Sony and Sharp screens offer comparable wide viewing angles and fast pixel responses. However, as the technology is proprietary to each company, the crystal structure of the two screens vary slightly, changing how light passes through them. Under most circumstances, any difference in the screens is indistinguishable."
If you are concerned about the brightness of your screen, you can contact our technical support for more information on the screen settings available on the MyTouch 4G. They are available at 866-449-8358.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number XXXXX.
Sincerely,
XXXXX
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Not happy with HTC at all

rzak said:
Hey all,
I picked up an HTC mytouch 4g while I was down in the US (I'm from Toronto, Canada). After coming back to Toronto and reading the various forums, I realized I had a mytouch 4g with a 'washed out' display. I decided to initiate warranty repair through HTC and, via email, provided them with all the info found on the many forums outlining this issue (threads, videos, etc). After about two months I received the following response:
Not happy with HTC at all
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That sucks.. I wonder if they have seen two of them side by side.. I luckily got a good screen the first time I bought my mt4g, Now I have to send it back for a warranty replacement and I'm praying that I dont get a replacement with a bad screen, If they do I'm putting it right back in the box and calling them and telling them the replacement they sent me is defective

i guess they were tired of replacing screens =(.. now i dont think im gonna call in anymore x_x

graffixnyc said:
That sucks.. I wonder if they have seen two of them side by side.. I luckily got a good screen the first time I bought my mt4g, Now I have to send it back for a warranty replacement and I'm praying that I dont get a replacement with a bad screen, If they do I'm putting it right back in the box and calling them and telling them the replacement they sent me is defective
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I'm sure they have (I sent them the videos posted online), this is just their way out of this mess.

It sucks, but you have to remember one thing:
The screen works.
Yes it is not as high quality visually as the Sony screen, but it does work. From the reply, it seems like the sharp "bad" screen was the original screen that they chose to use, and the Sony "good" screen was sourced to meet demand.
But even if the sharp screen was the second choice, it doesn't change anything. The screen works, it is not "bad" or faulty, it just doesn't look as good as the other screen type.
The only reason most people are getting replacements, is because t-mobile is footing the bill. It is a customer happiness loyalty thing.

This is the response I also got from HTC -- eventually.
However, the statement that, "Under most circumstances, any difference in the screens is indistinguishable." is hardly true. There's always some variance between screens, especially across manufacturers. But this isn't he case of a slightly different colour balance or slightly different viewing angle contrasts. The difference in contrast, even head-on, but especially at any other viewing angle, is quite obvious.
Whether they should be obligated to replace the poorer screens is debatable, but that there are significant and "distinguishable" differences in this model from unit to unit is not.

Well I see it like this. If you buy a nice lcd tv and see it advertised a certain way then buy it and get it home and open it up and the screen is washed out its either going back to get replaced or going up someones ass. It's there choice but if it didn't get replaced it would be the last time I'd purchase from that particular brand again.

SE7EN- said:
Well I see it like this. If you buy a nice lcd tv and see it advertised a certain way then buy it and get it home and open it up and the screen is washed out its either going back to get replaced or going up someones ass. It's there choice but if it didn't get replaced it would be the last time I'd purchase from that particular brand again.
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Just playing Devil's Advocate here, I indeed have the "bad" screen, but have you seen anywhere, in any MT4G advertisement, where the quality of the screen is advertised?

This is interesting...

At what point did you realize you had to have a replacement? Was it when you read about the "bad" screen online? Surely you played with it before leaving the store where you purchased it and were satisfied enough that you left without issue. The analogy of the TV doesn't really work here because you were able and probably did test drive the exact phone you purchased prior to walking out and going home. It seems to me that you're only now disappointed by the device after learning that yours isn't the coveted version that everyone wants, and that you think you should now bother HTC to have.
There's nothing wrong with the phone, you were happy, deal with it.

Well that is odd

Gotta generally go with Marine and electronic on this one.
Now, do I think it was a bad decision on HTC's part to use two different sources for the screens that differ so greatly? You bet. It definitely reflects badly on HTC regardless of whether the screens are actually defective or not.

electronicrice said:
At what point did you realize you had to have a replacement? Was it when you read about the "bad" screen online? Surely you played with it before leaving the store where you purchased it and were satisfied enough that you left without issue. The analogy of the TV doesn't really work here because you were able and probably did test drive the exact phone you purchased prior to walking out and going home. It seems to me that you're only now disappointed by the device after learning that yours isn't the coveted version that everyone wants, and that you think you should now bother HTC to have.
There's nothing wrong with the phone, you were happy, deal with it.
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Huh? So I shouldn't feel jipped?
Do you agree:
- that HTC used two different displays for the mytouch 4g?
- that one type of display is better than the other?
- that the one with a better display cost exactly the same as the one with the inferior display?
- that it's reasonable to expect a similar experience across users for the same phone?
I think it's absolutely in my right to complain to HTC for their lack of quality control rather than accepting issues I feel they could have corrected (imho)...
Anyhow, I have since moved on and will not be supporting HTC here on in.

Do you agree:
- that HTC used two different displays for the mytouch 4g?
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Yes, and so do many other manufacturers. This just seems to be a poor choice on HTC's part in this instance - it's not a defect. Sharp makes/sources ****ty LCD's, not defective ones. Remind me to never buy a Sharp TV.
- that one type of display is better than the other?
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It seems so, yes. Again, I would probably recommend a Sony over a Sharp.
- that the one with a better display cost exactly the same as the one with the inferior display?
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Yes, and...would you have paid what you paid for your phone if they all had the "inferior" display? I would bet yes. Think of it this way; the MT4G with the "good" display is a better value. That's it.
- that it's reasonable to expect a similar experience across users for the same phone?
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Perhaps, but the experience is similar across devices. What if they change the design of the buttons for the better (recommended), would you expect to get a warranty replacement? Or perhaps if they started putting higher capacity batteries in them, or better yet, used different capacities concurrently for the same model. What then?
I can understand your frustration with HTC. It was a poor choice on their part with the decision to use two vastly different displays. Especially on something as pronounced as a display. I personally believe they should swap your phone out and take the lumps for their bad decision. If nothing more than for preservation of brand image. I mean, what does it say about their quality control, much less customer service and loyalty? However, I don't think they are obligated to do so.
I would recommend that if you continue correspondence with HTC, you take the customer loyalty/brand image road instead of the defect/warranty road. May not work, but it's worth a shot.

kmdub said:
I would recommend that if you continue correspondence with HTC, you take the customer loyalty/brand image road instead of the defect/warranty road. May not work, but it's worth a shot.
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I second that. As it isn't a defective product, they are fighting it. Customer loyalty and brand image are bigger motivators anyway.

I love their response. This whole screen thing is way too overblown.
I have the "washed out" screen and my gf has the "good" one. The difference does not even deserve attention. They're both more than good enough. You guys are just nitpicking to the fullest.

call tmobile and they will send u a replacment, just pray its a good screen. my white 4g was made in china and i have the good screen. my purple mt4g was made in taiwan and has the bad screen

As someone who exchanged a 'bad' screen for a 'good' one, I feel your pain. I went through TMO, so I'd recommend you try that if you can. Seeing as you're up in Canada, may not be a possibility for you.
To those of you saying there's no reason to be upset about having a poorer quality screen, I have to disagree. Having personally had and used both, the difference is very evident. Is the 'bad' screen bad in the sense that it's unusable? Nope. Is it 'bad' in the sense that there's a better alternative out there for the SAME device and price point? Yes. I agree if you can't get the exchange, it isn't so bad as to not be able to use the phone or anything, but I know I was very happy to exchange mine, having seen the difference. Why should half of all MT4G owners own an inferior product? And no matter how you dice it, that's what this is - same prices, different quality. I don't see how you could blame someone for being upset about it.

Mmm..
I think that if you have it on warranty you can change it, if you can't sell it on ebay and buy a different one.

rzak said:
Huh? So I shouldn't feel jipped?
Do you agree:
- that HTC used two different displays for the mytouch 4g?
- that one type of display is better than the other?
- that the one with a better display cost exactly the same as the one with the inferior display?
- that it's reasonable to expect a similar experience across users for the same phone?
I think it's absolutely in my right to complain to HTC for their lack of quality control rather than accepting issues I feel they could have corrected (imho)...
Anyhow, I have since moved on and will not be supporting HTC here on in.
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LOL my point is that you were happy with the phone when you purchased it and only found the need to complain when you read about your phone having a different display.

Related

[Q] Help! HTC HD7 or Dell Venue Pro??

Ok so I'm fed up with the garbage that us Canadians have in terms of WP7 launch devices. I hate that every year we end up with the crap phones while T-Mobile and others get all the great ones.
So I'm considering ending my 10 yr run with Telus and reducing my monthly bill in half by trying out either Mobilicity or Wind Mobile. At the same time I have the additional benefits of choosing from any of T-Mobile's phones for use here.
So that leaves me to choose now between the HTC HD7 and the Dell Venue Pro. I am completely up to date on the rumours, bugs and issues each device has. I just need to know for all of you which device you think I should choose (even if it means waiting until Jan).
Btw I am a previous owner of the HD2 and loved it aside from the glitchy OS. And currently using an iPhone 4 as my temp phone (barf).
I was waiting for the DVP but got an HD7 because it was available and I think support would be better with a physical store to perform exchanges. The DVP has obvious advantages like the scratch resistant glass, keyboard and AMOLED screen but even with the shortcomings of the HD7 like battery life, pink tint on the camera (which I can remove using Windows Live Photo Gallery) and LCD screen I am enjoying the OS immensely. Even the recent antenna issue I can cope with and I have ordered a silicone case.
The big unknown is if Dell can deliver a device that works well enough that it would only need a few software updates to fix and until they release it no one can tell. But for those who have had both the DVP seems to be the preferred choice so if you can wait it may be the one for you. Follow the #dellvenuepro tag on twitter to get the latest news and user impressions, best source of info on the DVP vs HD7.
I would say Dell Venue Pro, despite all the current launch problems.
The Dell has a great Amoled screen + Qwerty keyboard.
EDIT: I thought the Dell Venu Pro had flash NAND storage. Apparently not.
The Dell's memory is provided completely by SD card, there is no NAND memory onboard. And while the HD7 camera certainly isn't the best available it beats the Dell in irts current form hands down.
efjay said:
The Dell's memory is provided completely by SD card, there is no NAND memory onboard. And while the HD7 camera certainly isn't the best available it beats the Dell in irts current form hands down.
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Oh really. Sorry then. I was sure it had
I will edit my previous post.
T-Mobile doesn't have the Dell Venue Pro, they only have the HD7, but I find the HD7 to be the choice phone even if the Dell were available. The HD7 is basically a beautified HD2 with it s black-chrome surround, silver mesh inserts at top and bottom that also conduct sound from the rear speaker. The kickstand is superior to the one on the HTC Evo and the overall build quality of the HD7 is superb. Granted, I had 3 previous HD7s before the one I now have. The first three were faulty and now I have one that is 99.99% perfect. The .01% shortfall is due to a tiny dent or deformity along the rear edge of the chrome surround. If it wasn't for that, this would be a perfect phone.
However, even with the 3 faulty HD7s prior to this one, I still chose to have one because of the gorgeousness and style as well as the excellent hardware specs. If the Dell's AMOLED is anything like other AMOLEDs, I wouldn't have chosen it because of the lack of small text detail. AMOLED is great for movies and pictures but poor for text detail. I saw a Samsung Focus at a local AT&T and was stricken by how much less attractive the main page tiles were in comparison to the other two offerings which used regular LCD tech. The tiles of the AMOLED seemd to have color bleed or a lack of sharpness to the pixels.
If you are mainly into movies and pictures on the device, the Dell might be more pleasing for you with its AMOLED. If you are more into an information device, where text definition is important, the HD7 would be the better choice. I love the style of the Dell, but I love the style of the HD7 more.
I say neither.
Dell Venue Pro
I've been using the HD7 for a bit over a week now and it's really a well built device.
I should warn though that it has a major flaw - the battery. My phone was fully charged this about 7am this morning, no calls and just 10mins of internet browsing. Battery died at 6pm. I'll be swapping it for the Venue Pro when that comes out.
I should warn that I have no idea how the DVP battery will hold up, but as a starter, the smaller screen will help.
imoses44 said:
I've been using the HD7 for a bit over a week now and it's really a well built device.
I should warn though that it has a major flaw - the battery. My phone was fully charged this about 7am this morning, no calls and just 10mins of internet browsing. Battery died at 6pm. I'll be swapping it for the Venue Pro when that comes out.
I should warn that I have no idea how the DVP battery will hold up, but as a starter, the smaller screen will help.
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To conserve battery life, turn off the GPS. I do this and only use GPS when it's needed...like in the car, where I have it plugged into power. Major battery saver.
imoses44 said:
I've been using the HD7 for a bit over a week now and it's really a well built device.
I should warn though that it has a major flaw - the battery. My phone was fully charged this about 7am this morning, no calls and just 10mins of internet browsing. Battery died at 6pm. I'll be swapping it for the Venue Pro when that comes out.
I should warn that I have no idea how the DVP battery will hold up, but as a starter, the smaller screen will help.
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how are you going to swap it? By the time the dell is available, you will be past t-mobile's 2week return window....
I wanted the dell VP until it had all the launch problems. I think HTC is a better mobile phone manufacturer.
Great feedback everyone..
Seems like the poll is leaning towards the DVP but comments seem to lean towards the HD7..
I used to own the HD2 so I remember all too well the battery issues. But I was the guy with the extra charger on my desk at work at left it plugged in all day long so I quickly became used to it. I do miss the larger screen especially when compared to this temporary 3.5" screen.
Viewing pictures, surfing the net and playing games (so mostly media) would be where most of my time would be spent on this phone. Really the only thing I like on DVP over the HD7 is AMOLED screen and believe it or not the styling.
Can anyone say for certain whether or not the screen on the HD7 is actually an improvement over the HD2? And if so if it would be a noticeable improvement?
The screens on the HD2 and HD7 are identical, I have Transformers on both devices and pausing at the same screen shows them to be using the same screen.
ericc191 said:
I say neither.
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really man... if you've got nothing to contribute, don't bother. i'm sick of seeing you do this on every place that ask these sorts of questions.
as for which to get, i would probably go with HD7 as the on screen keyboard is massive enough that not having physical keys would be close to a non-issue.
efjay said:
The screens on the HD2 and HD7 are identical, I have Transformers on both devices and pausing at the same screen shows them to be using the same screen.
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Wow that's a bit of a disappointment since they claim the HD7 sports a "Super" LCD screen. I do remember the washed out screen on my HD2.
Maybe the bigger issue is that I'm impatient and feel like waiting for January for a DVP only to POSSIBLY find out it's still plagued with more issues.
Besides isn't the DVP the heaviest of the bunch?
pistol44 said:
Wow that's a bit of a disappointment since they claim the HD7 sports a "Super" LCD screen. I do remember the washed out screen on my HD2.
Maybe the bigger issue is that I'm impatient and feel like waiting for January for a DVP only to POSSIBLY find out it's still plagued with more issues.
Besides isn't the DVP the heaviest of the bunch?
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I've never seen specs or reviews claiming the HD7 has a SLCD. Do you have a link I can look at?
The Gate Keeper said:
really man... if you've got nothing to contribute, don't bother. i'm sick of seeing you do this on every place that ask these sorts of questions.
as for which to get, i would probably go with HD7 as the on screen keyboard is massive enough that not having physical keys would be close to a non-issue.
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It's my opinion and if I had to choose, I'd choose to wait. Plain and simple. I'm hoping that ASUS WP7 device shows up on T-Mobile sooner or later.
If I was able to make that choice, my snap decision would be the DVP, based almost solely on how much I really like how it looks in pictures. Pure liquid sex.
But then, I'm really used to having a good physical keyboard (Tilt2), and anything with a physical keyboard innately calls to me.
However, since I've sold my eternal soul to AT&T, my choices were a little different, and I could not justify the choice with the physical keyboard, despite the fact that it actually does feel really surprisingly good in the hand. Losing half an inch of screen was too much. Had to go with the Focus.
So yeah, I really don't know where I intended to go with this, but I guess my reply is to stop thinking so hard about it. If you can't wait, then your choice is made by default. If you can wait, wait. Then play around with both. No matter what jerks on the internet say, once you hold them in your hands, you will know.
But then, if you have no way of physically handling a unit before purchasing, and you are OK with relying on the opinion of a guy who has no chance to own either, then go with the Dell!
FL5 said:
If I was able to make that choice, my snap decision would be the DVP, based almost solely on how much I really like how it looks in pictures. Pure liquid sex.
But then, I'm really used to having a good physical keyboard (Tilt2), and anything with a physical keyboard innately calls to me.
However, since I've sold my eternal soul to AT&T, my choices were a little different, and I could not justify the choice with the physical keyboard, despite the fact that it actually does feel really surprisingly good in the hand. Losing half an inch of screen was too much. Had to go with the Focus.
So yeah, I really don't know where I intended to go with this, but I guess my reply is to stop thinking so hard about it. If you can't wait, then your choice is made by default. If you can wait, wait. Then play around with both. No matter what jerks on the internet say, once you hold them in your hands, you will know.
But then, if you have no way of physically handling a unit before purchasing, and you are OK with relying on the opinion of a guy who has no chance to own either, then go with the Dell!
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Lol great advice thanks!
MartyLK said:
I've never seen specs or reviews claiming the HD7 has a SLCD. Do you have a link I can look at?
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As for the SLCD screen most of the spec sheets I read show the display as having that. Not saying it's fact just saying that's what seemed to be advertised. If you google "HD7 SLCD" you'll find quite a few matches..
pistol44 said:
As for the SLCD screen most of the spec sheets I read show the display as having that. Not saying it's fact just saying that's what seemed to be advertised. If you google "HD7 SLCD" you'll find quite a few matches..
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But you wont find it listed on HTC's site, which is what would matter most. And those sites stating that it has SLCD probably just copied from one another, thats the way the internet works these days. I do agree on one thing, the screen size does make it a lot easier to type on and the autocorrect and prediction also add to the ease of text entry. I have posted on forums from my HD7 more in 1 week than in the 6 months I had the HD2.
As you say, you could end up waiting for the Dell only to find out its still got huge problems, but that may be the best option since at least that way you would have the info to make the best decision. 2011 is only 4 weeks and some days away, so its not really that too long to wait.

Engadget review is up.....

http://www.engadget.com/2011/04/20/t-mobile-g2x-review/
Looks like what I expected. What's interesting is they specifically mention how it's future proofing by supporting AT&T 3G. At this point if it doesn't support it, then it's going to blow up on T-Mobile.
Also didn't notice complaints of reboots either! So could be software issue for me or maybe hardware. OR maybe they didn't use it enough!?
Interesting they mentioned the backlight bleed and I did notice that the touchscreen was not nearly as responsive as my Incredible.
Supposedly the touchscreen sensitivity is on purpose to stop unexpected touches. I think it'll be fine once we adjust. I'm also used to the super sensitive Incredible screen.
I'm pretty happy with this review.
They covered everything and surprisingly, Engadget didn't throw in any Apple fanboy remarks.
I read that review and the android community review.
I want that phone to work on Canadian bands (ATT). Please.
Thank you
I knew it would be an 8 before they even posted the review.
Whats funny is they said it was the best android phone out there and scored it lower than the P.O.S Atrix......lol
Myriam is definitely the best of that crew to review this phone. She's a big time T-Mobile fan and a camera nut, and while she does have an iPhone or two, she does really like Android.
Might be the most honest 8 I've seen them do, and if she'd reviewed the Atrix, I know it'd have been scored lower.
wondercoolguy said:
Whats funny is they said it was the best android phone out there and scored it lower than the P.O.S Atrix......lol
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Different reviewers have different opinions.
All the good people left and it definatley shows on the site now. Tough to read the review when its not done by Josh or Chris.
Wish this guy would get his head on straight holding the G2x slanted the entire review an some one needed to tell him that the glair in the room ya couldnt even see what was on the screen. he surely didnt know much about the G2x in that i dont care how it compares in size to other phones thickness, blah poor reviewer. Give me meaty technical details an demostrations not repeating over again that the screen has some bleeding issues
Myriam, female, is one of the most experienced gadget bloggers out there, period.
Why do you need more technical info in a phone review? You know the specs already.
It's an 8/10 phone because the screen could be better, 2.2 is a year old, and it should take better pics.
There are no 10/10 phones.
8/10 on the review.
Could have been better organized, not so repetitive. Show more apps working rather than just flipping between home screens, actually test call quality and speeds, and major fail not testing GPS. With so many TMo users with bonky GPS on their Vibrants in line for upgrades leaving that out is incomprehensible.
didn't most other websites show that the G2x display was better than SAMOLED displays? especially the one by Lisa, that one showed a striking difference b/w the two. Everything else was expected in Engadget's review
Boomer Dog16 said:
Wish this guy would get his head on straight holding the G2x slanted the entire review an some one needed to tell him that the glair in the room ya couldnt even see what was on the screen. he surely didnt know much about the G2x in that i dont care how it compares in size to other phones thickness, blah poor reviewer. Give me meaty technical details an demostrations not repeating over again that the screen has some bleeding issues
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LOL, that guy is actually a girl. I thought she was a guy for 2 years. Turns out she is just a manly girl.
I think 'She' was originally a man.
So does no one realize that if/when AT&T buys T-mobile that they'll get T-mobile's frequency as well? This whole "works with AT&T" thing is just a ruse to go out and buy a new phone. Your old phone will work fine.
almostinsane said:
I think 'She' was originally a man.
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Uneccessary.
Sent from my GT-I9000 using XDA Premium App
Pointing out a sex change is unnecessary?
almostinsane said:
Pointing out a sex change is unnecessary?
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Yes.
Sent from my GT-I9000 using XDA Premium App

info on LCD bleed and link to fix

If you look for flaws in anything, you're guaranteed to find it and then you'll always focus on it, no matter how minor. We have witnessed this in the initial days of the G2x and when someone pointed out the "screen bleed" it was blown out of proportion and many many people kept on abusing tmobile's return/exchange policy trying to get a "perfect" handset.
Anyway, without going into how this has destroyed a potentially awesome phone into a now "free give away" (and maybe now less supported model, oh don't let me get into the change in return policy that tmobile just recently updated, because of the abuse), I just wanted to lessen the impact of new adapters buying the phone and then coming to these forums only to read about the minor screen bleed and think about exchanging their's, so I'll post this link about how very common screen bleed is on LCD's and in the article is a link to a do it yourself fix. Here's the link http://www.pchardwarehelp.com/guides/backlight-bleeding.php
What was the change in their return policy?
mysterioustko said:
What was the change in their return policy?
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I'm pretty sure this policy change has to do with all the G2x returns/exchanges since they weren't "defective" and we're actually "functional".
http://www.tmonews.com/2011/05/t-mobile-changing-restocking-fees-now-based-on-device/
From the first link you posted
"In general, there is no definite fix for backlight bleeding,..."
"The best way to fix backlight bleed is to have the monitor replaced or avoid LCD's which are known to have bleeding problems all together"
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Backlight bleed is common among inexpensive LCD monitors, this does not mean it's acceptable on a high end smartphone. Any troubles LG or T-Mo are having with returns are more about shoddy manufacturing than they are about picky customers.
jacob808 said:
If you look for flaws in anything, you're guaranteed to find it and then you'll always focus on it, no matter how minor. We have witnessed this in the initial days of the G2x and when someone pointed out the "screen bleed" it was blown out of proportion and many many people kept on abusing tmobile's return/exchange policy trying to get a "perfect" handset.
Anyway, without going into how this has destroyed a potentially awesome phone into a now "free give away" (and maybe now less supported model, oh don't let me get into the change in return policy that tmobile just recently updated, because of the abuse), I just wanted to lessen the impact of new adapters buying the phone and then coming to these forums only to read about the minor screen bleed and think about exchanging their's, so I'll post this link about how very common screen bleed is on LCD's and in the article is a link to a do it yourself fix. Here's the link http://www.pchardwarehelp.com/guides/backlight-bleeding.php
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Click to collapse
It really depends what you call minor. If you are in the 2% of the people that doesn't have that issue or it's minor good for you. For us that have that issue and it's not tolerable will exchange my phones until i get a non-defective one!
Spyvie said:
From the first link you posted
Backlight bleed is common among inexpensive LCD monitors, this does not mean it's acceptable on a high end smartphone. Any troubles LG or T-Mo are having with returns are more about shoddy manufacturing than they are about picky customers.
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You have to remember now this is a high end DUAL CORE CPU smart phone. To keep the costs down and be able to have an affordable price for the consumer, they'd have to "cut corners" with some other part of the hardware in order to feature the state of the art Nvidia Tegra 2. It's no wonder they chose to cut corners with a cheaper LCD display then going with AMOLED.
Other manufacturers do this also. I was able to get a Toshiba gaming laptop at the time the intel i7 CPUs and Nvidia's GTX 460m were top of the line at less than $1000. This was a steal when other manufacturer's like Alienware were selling there same internal setups at $1000 more than the Toshiba offering. The reason Toshiba could do this was because they "cut corners" on other parts, giving a cheaper alternative for instance in the keyboard department and using plastic instead of metal for the chassis.
So it seems that LG chose to compromise the screen display with a cheaper alternative, although just as effective as higher end displays, but it would have a minor issue that's common to the "cheaper" manufacturing process of making the specific LCD for the G2x.
At jacob818
If they want to cut corners then they shouldn't make "HIGH END " DEVICES u don't see the attrix with LCD bleed... u don't see Samsung glaaxy s 2 w bleed plz just stop trolling and trying to make people feel guilty for wanting a phone that u can use in 30% 50% 75% or 100% brightness its our phone I can root it mess with it set the setting how ever I feel like it an it should work 100 %
Sent from my LG-P999 using XDA App
jacob808 said:
If you look for flaws in anything, you're guaranteed to find it and then you'll always focus on it, no matter how minor.
Click to expand...
Click to collapse
While that may be true if I am paying $500 or even $250 + a 2 year contract I expect something to work as flawlessly as it should be. I dont see anything wrong with exchanging a phone to get what I paid for.
if you paid $500 for a new TV would you be fine with dead pixels in the middle? if you bought a new car would you be fine if only some things worked some of the time?
I think the problem isnt a lot of people exchanging the phones, the problem is LG having the issue the first place and Tmobile changing policy because of the exchanges.
I also have the bleed issue but its not terrible. the only black screens I have noticed it on so far are boot,shutdown and the few times the top 2 corners are all black.
I was going to wait to exchange but Im not sure what my options are now. now that many have been returned I certainly dont want a refurb phone like you get with insurance
jacob808 said:
You have to remember now this is a high end DUAL CORE CPU smart phone. To keep the costs down and be able to have an affordable price for the consumer, they'd have to "cut corners" with some other part of the hardware in order to feature the state of the art Nvidia Tegra 2. It's no wonder they chose to cut corners with a cheaper LCD display then going with AMOLED.
Other manufacturers do this also. I was able to get a Toshiba gaming laptop at the time the intel i7 CPUs and Nvidia's GTX 460m were top of the line at less than $1000. This was a steal when other manufacturer's like Alienware were selling there same internal setups at $1000 more than the Toshiba offering. The reason Toshiba could do this was because they "cut corners" on other parts, giving a cheaper alternative for instance in the keyboard department and using plastic instead of metal for the chassis.
So it seems that LG chose to compromise the screen display with a cheaper alternative, although just as effective as higher end displays, but it would have a minor issue that's common to the "cheaper" manufacturing process of making the specific LCD for the G2x.
Click to expand...
Click to collapse
They cut corners by using a cheaper display on the G2x? Correct me if I'm wrong, but the IPS display is one of the best around! The AMOLED displays just look vibrant and fake.
High end or not, there will always be a flaw that people will blow out of proportion. It's just how things are made, when your mass producing not every item can be perfect, but they can come pretty close.
omarsalmin said:
They cut corners by using a cheaper display on the G2x? Correct me if I'm wrong, but the IPS display is one of the best around! The AMOLED displays just look vibrant and fake.
High end or not, there will always be a flaw that people will blow out of proportion. It's just how things are made, when your mass producing not every item can be perfect, but they can come pretty close.
Click to expand...
Click to collapse
OK so if not every phone will work the same then y did I pay 500+ just like the guy w no LCD bleed no reboots no problems should t I pay less ...we all pay the same price BC we all should get the same device its call quality control
Sent from my LG-P999 using XDA App
jacob808 said:
You have to remember now this is a high end DUAL CORE CPU smart phone. To keep the costs down and be able to have an affordable price for the consumer, they'd have to "cut corners" with some other part of the hardware in order to feature the state of the art Nvidia Tegra 2. It's no wonder they chose to cut corners with a cheaper LCD display then going with AMOLED.
Other manufacturers do this also. I was able to get a Toshiba gaming laptop at the time the intel i7 CPUs and Nvidia's GTX 460m were top of the line at less than $1000. This was a steal when other manufacturer's like Alienware were selling there same internal setups at $1000 more than the Toshiba offering. The reason Toshiba could do this was because they "cut corners" on other parts, giving a cheaper alternative for instance in the keyboard department and using plastic instead of metal for the chassis.
So it seems that LG chose to compromise the screen display with a cheaper alternative, although just as effective as higher end displays, but it would have a minor issue that's common to the "cheaper" manufacturing process of making the specific LCD for the G2x.
Click to expand...
Click to collapse
just because a product has a new edge technology doesn't mean it can be defective in another aspect. I think it's just very hard for us to get over the fact that we are paying that much for a defective product. if the screen is made of a lower technology with no defect, then fine, we can't really complain, but i doubt people will be purchasing the phone.
on another note, thanks for the guide. Since I don't mind my bleeding that much, I wouldn't risk toying with my phone
you dont understand
jacob808 said:
If you look for flaws in anything, you're guaranteed to find it and then you'll always focus on it, no matter how minor. We have witnessed this in the initial days of the G2x and when someone pointed out the "screen bleed" it was blown out of proportion and many many people kept on abusing tmobile's return/exchange policy trying to get a "perfect" handset.
Anyway, without going into how this has destroyed a potentially awesome phone into a now "free give away" (and maybe now less supported model, oh don't let me get into the change in return policy that tmobile just recently updated, because of the abuse), I just wanted to lessen the impact of new adapters buying the phone and then coming to these forums only to read about the minor screen bleed and think about exchanging their's, so I'll post this link about how very common screen bleed is on LCD's and in the article is a link to a do it yourself fix. Here's the link http://www.pchardwarehelp.com/guides/backlight-bleeding.php
Click to expand...
Click to collapse
i am on my third g2x. first time i ever returned a phone. the first one had very little back blled some but not a worry im guessing thas wht you have. what you dont understand is my seconnd g2x had so much back light bleed it caused a yellow huge on the screen it was unviewable from any angle other than straight on(which is the big thing with ips screens they allow a pretty good angle view without screen losing color saturation. so im glad your bleed is like my first and now my third minimal and very tolerable(better than my tv) but there are indeed screens out there that have bleed so bad as to make it not usable. my first had such a bad antenna or recep[tion where i now get 11 megs down and 3 uup it wouldnt even complete speed test half the time and if it did it was 0.03 down.
and tmobile can change restocking fee all they want i will not pay a restocking fee for a product that is bad period so they can threaten all they want ill see them in court. im already broke so i have nothing to lose .
restocking fees are for products that you purchased that are in working order but you decided didnt fit your needs not for products that are bad. the horrible back bleed was dated march 23. this 3rd one is dated april 30th. on the back of the box i forgot to look at that on the one wioth the horrible back bleed.
so before you go off on your soap box because you got lucky the first time. dont think that people are just *****ing.
first phone- no recpetion
second phone- terrible back light bleeding, constant reboots, gps would not turn off causing battery to drain only way to turn on or off was with rebooting the phone.
third phone(just got yesterday) rebooted once but i think was a tower update or something. nothing since. backlight bled is minimal good viewing angles no yellow tint.
are there abuses of retunrs yes but there is a reason why the store yesterday had 5 returns in their store. she really tried to push me away from the g2x all together but until sensation comes nothing is comparable. im hoping this one continues to function correctly. it so far has none of the problems that the first 2 had.
its LG and tmobile that are to blame for the returns not the users. the initial batch of g2x's were borked maybe you purchased after this second release that appears to be better.
when paying 600 bucks or committing to someone for 2 years you expect it to function as its advertised, if you just say oh well than they will continue to release subpar products.
just remember just because your device doesnt have the problems people talk about doesnt mean they are overreacting.
jacob808 said:
If you look for flaws in anything, you're guaranteed to find it and then you'll always focus on it, no matter how minor. We have witnessed this in the initial days of the G2x and when someone pointed out the "screen bleed" it was blown out of proportion and many many people kept on abusing tmobile's return/exchange policy trying to get a "perfect" handset.
Anyway, without going into how this has destroyed a potentially awesome phone into a now "free give away" (and maybe now less supported model, oh don't let me get into the change in return policy that tmobile just recently updated, because of the abuse), I just wanted to lessen the impact of new adapters buying the phone and then coming to these forums only to read about the minor screen bleed and think about exchanging their's, so I'll post this link about how very common screen bleed is on LCD's and in the article is a link to a do it yourself fix. Here's the link http://www.pchardwarehelp.com/guides/backlight-bleeding.php
Click to expand...
Click to collapse
First of i do want to thank you for finally posting on the screen bleed issue. Like jacob has said if you look for flaws you with always find somthing. if you are a perfectionist and expect the device to be PERFECT as soon as it is released you might as well go spend your money on a something that has been out for a while. I work for TMO and my screen leaks just a bit of light as well in the upper corners. but you dont even notice it unless you are on a black screen. Its a new device there are going to be flaws. Just please be patient while they all get worked out.
kinda right
gb091685 said:
First of i do want to thank you for finally posting on the screen bleed issue. Like jacob has said if you look for flaws you with always find somthing. if you are a perfectionist and expect the device to be PERFECT as soon as it is released you might as well go spend your money on a something that has been out for a while. I work for TMO and my screen leaks just a bit of light as well in the upper corners. but you dont even notice it unless you are on a black screen. Its a new device there are going to be flaws. Just please be patient while they all get worked out.
Click to expand...
Click to collapse
reboots, gps issues yeh they may be software related. the phones that do have the horrible backlight bleeding can not be fixed by software so waiting for an update wont fix this. i too was sceptical about all the backlight bleeding complaints since my first and third are like yours. but there are phones out there with very bad backlight bleeding. but using hardware for a long time i never thought of posting that you are just overreacting i was glad mine didnt have that problem. and why i tried everytihng not to return my first phone and i got what i was scared of the batch that people on here are complaining about . thiese horrible phones are for real. they are out there.
I like how out of 4 different g2xs ive had ALL of them had bleeding in different spots and worse in each of there own ways.... If it was "meant to bleed" you think it would be standard and in one area.....,ill replace all the g2xs I want... I will not pay anything more... (shipping/restock) its good to be a loyal customer and get good service
Let alone I got the g2x for free the day it was released (4/15) im not gonna complain to much
And another note.... Ive seen two other LG android phones (vortex and the other verizon one)
They dont bleed at all...... Hmmmmm sounds like tmobile just got the ****ty versions of a good phone again (i1900/vibrant)
Sent from my LG-P999 using XDA Premium App
nate420 said:
I like how out of 4 different g2xs ive had ALL of them had bleeding in different spots and worse in each of there own ways.... If it was "meant to bleed" you think it would be standard and in one area.....,ill replace all the g2xs I want... I will not pay anything more... (shipping/restock) its good to be a loyal customer and get good service
Let alone I got the g2x for free the day it was released (4/15) im not gonna complain to much
And another note.... Ive seen two other LG android phones (vortex and the other verizon one)
They dont bleed at all...... Hmmmmm sounds like tmobile just got the ****ty versions of a good phone again (i1900/vibrant)
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
How did you get the phone for free
Sent from my LG-P999 using XDA App
I'm on my first and only G2x, no bleeding. For every complaint on here, there are handfuls of people who don't have the problem and don't create threads like this.
Return as many times as you wish, that's what the warranty is there for.
I don't know about you guys but I can deal with having some slight lcd bleeding issues over running the risk of performing a return/exchange and end up with a rebooting lemon....
i agree
Vaddy23 said:
I don't know about you guys but I can deal with having some slight lcd bleeding issues over running the risk of performing a return/exchange and end up with a rebooting lemon....
Click to expand...
Click to collapse
this one bleeds a little but totally tolerable. thats why i ddint want to return the first one because i just wasnt getting the problems peoiple were reporting other than the soignal issue but i was seeing full bars was just not getting any speed. and the second was my worst nightmare horrible. this one seems to be good so far? i hope it stays that way. i have been payong 2 contracts since i dont want to pay verizons early term fee until im sure i have a replacement phone. it does make me laugh how people think we should put up with a shotty produyct because its new . if the product isnt good dont release it. i can put up with my tv not having hulu yet and waiting a couple months. i couldnt put up with a internt tv not connecting to the internet. waiting for a software enhancemnet is one thing bad hardware is different and should not be tolerated in any new product.
The problem that I have with threads like these is the OP comes off like a corporate douchbag. I've posted on other threads with the same response just like I will with this one. The fact that you are talking down to ppl who spend hard earned money on a product that expect quality is quite repulsive. Just because YOU accept mediocrity in products that YOU purchase doesn't mean I nor anyone who expect quality in our products have to agree. Nor will we accept you talking down to us as if we are some how dumb for wanting quality in our products.....Also there are these firestone tires I wish to sale you brandnew from about 5 years ago....

Was reading over at the Sensation Thread... That new phone has ZERO issues, aww some

Take a gander over at the Sensation thread....way more concerns than the G2x.
1. Death Grip.
2. Assembly issues.
3. Screen not being sealed, dust getting in, joints not connected.
4. Switching automatically into Silent mode.
5. Two screen manufacturers one with very bad viewing angles SHARP....AUO seemly the better one....jury still out.
6. Speaker and microphone problems.
7. Touchscreen problems.
I am pretty sure some threads will be started about how TMOnews is saying the Sensation is being pulled. Some earnest posters will soon be saying they want to do a class action for their 1 week old phone, instead of just returning it outright.
Basically everything is always greener on the phone that is yet to be released. At least with LG you actually will get a screen made by LG. HTC is kinda like the Vizio of cell phones.
Remember: Doing a full system rebuild reset (clearing out everything and reset option) will cool down your phone, and extend battery length. Something about recognizing the battery size properly is thought to be reason. Its the first thing to do on a new phone. Accessed through the menus
Come on Tom. I am happy with my G2X but I am sure that the Sensation will not be pulled from stores for a month without any word from HTC and T-mobile . I'm also sure that folks that have them don't have to go through 3 of them to get a working one or flash a custom rom to keep it from rebooting. AGAIN . I love my G2X but at least the sensation shipped with gingerbread .
Sent from my LG-P999 using Tapatalk
tombaker1 said:
Take a gander over at the Sensation thread....way more concerns than the G2x.
1. Death Grip.
2. Assembly issues.
3. Screen not being sealed, dust getting in, joints not connected.
4. Switching automatically into Silent mode.
5. Two screen manufacturers one with very bad viewing angles SHARP....AUO seemly the better one....jury still out.
6. Speaker and microphone problems.
7. Touchscreen problems.
I am pretty sure some threads will be started about how TMOnews is saying the Sensation is being pulled. Some earnest posters will soon be saying they want to do a class action for their 1 week old phone, instead of just returning it outright.
Basically everything is always greener on the phone that is yet to be released. At least with LG you actually will get a screen made by LG. HTC is kinda like the Vizio of cell phones.
Remember: Doing a full system rebuild reset (clearing out everything and reset option) will cool down your phone, and extend battery length. Something about recognizing the battery size properly is thought to be reason. Its the first thing to do on a new phone. Accessed through the menus
Click to expand...
Click to collapse
Lets not be jealous of what other people have.
I had the G2x from day one till a week ago. Had so many issues, with bleeding, with phone rebooting, with EVERYTHING. My brother and my girlfriend also had the same issues with the G2x. I got the sensation, and I have had 0 issues so far.
Yes, the only thing is death grip, but guess what.. the G2x has it too. Every phone has it. But when do you get it ? Only when you put the phone in the palm of your hand, and cover it completely.
If someone holds the phone like that - they are probably not supposed to have a phone in the first time.
So please dont go talking **** about the Sensation, just by looking at what the noobs are saying about it.
Like every other phone - there are a few issues with it, as some people get dust and whatnot, but guess what - they get a replacement and it works.
I got 3 G2x replacements - all had the same issues as the previous. Constant rebooting or freezing, horrible HORRIBLE backlight bleeding.. NO THANK YOU! I use my phone for business and can not afford using a phone that will randomly just freeze and not work at all.
Again, I have had 0 issues with my sensation, other than the fact that it has no root so far. But we are getting there. And not just me - I got 3 phones, they all work perfectly fine.
Go ahead, get yourself a sensation, feel it, see it, play with it - and then say that the G2x is better.
tombaker1 said:
Take a gander over at the Sensation thread....way more concerns than the G2x.
1. Death Grip.
2. Assembly issues.
3. Screen not being sealed, dust getting in, joints not connected.
4. Switching automatically into Silent mode.
5. Two screen manufacturers one with very bad viewing angles SHARP....AUO seemly the better one....jury still out.
6. Speaker and microphone problems.
7. Touchscreen problems.
I am pretty sure some threads will be started about how TMOnews is saying the Sensation is being pulled. Some earnest posters will soon be saying they want to do a class action for their 1 week old phone, instead of just returning it outright.
Basically everything is always greener on the phone that is yet to be released. At least with LG you actually will get a screen made by LG. HTC is kinda like the Vizio of cell phones.
Remember: Doing a full system rebuild reset (clearing out everything and reset option) will cool down your phone, and extend battery length. Something about recognizing the battery size properly is thought to be reason. Its the first thing to do on a new phone. Accessed through the menus
Click to expand...
Click to collapse
I have both the phones with me. Below are the things i found in my usage.
1) I tried to play some games on sensation and I just couldn't. The games i am talking about are NANO PANDA, JENGA, KONAS CRATE, PEGGLE. I could load them and play for only 10 mins max. It was really really slow. But G2X was treating these games like piece of cake. So fast and easy to load. On top of that when i try to play these kind of games and then go back home on sensation, the sense would do a soft reset itself because of memory issue or whatever it may be.
2) Whenever i restart my phone, i loose the icons from my home of the apps which are on SD card. Time to Time i also have to delete widgets from home screen and add them back on, otherwise i get jagged lines on the widgets.
3) on the same wifi network g2x was able to pull 10mbps down, 3 mbps up. At the same time sensation was able to pull 4mbps down and 2.5mbps up. STRANGE.
4) Stability wise still sensation is a little bit better than G2X. But when you use sensation for 1 week straight and do not touch G2X. And after that week when you play with G2X, my GODDDD, you will feel the speed. G2X is so so so much faster and fluid than sensation.
NOTE TO PPL WHO ARE CONSIDERING SENSATION:-
its a good phone, but its nowhere near g2x imo. wait for the g2x patch, i am sure that would resolve all the software related issues. do not rush and get sensation. trust me, you are just getting one hell of a laggy but beautiful phone.
Well the G2x is pretty sound hardware wise... it just shipped with crappy software. At least it was unlocked and able to allow the Devs here to fix them.
Hardware problems are different. The Sensations touchscreen issues could be resolved via drivers... or they could just have a crappy digitizer like we had on the Nexus One (fake multitouch). These are things that make the phone kinda crappy because it could turn into a real issue that is unresolvable.
I don't know but lets be real, every phone I've had I run custom roms. If a custom rom is a good fix to solve pretty much all the problems of a new phone... wouldn't it make sense to go that route instead of just enduring the issues?
The Sensation is currently locked down so no devs are able to try and fix those issues. Your forced to stick it out until either HTC sends out an updated rom (months) or they unlock the bootloader (maybe never, but probably eventually).
Those are some crappy odds. I'd much rather take the much more powerful G2x, load a custom CM7 rom, and have the best of both worlds. I have a newer version of Android on my G2x then the Sensation has (2.3.4 vs 2.3.3), it is super fast, solid, and more powerful. Why would anyone not want that?
Just my two cents. I ended up with the sensation. I still own my g2x. I feel so far the sensation is a better phone. I can't play my purchased tegra games which sucks. But I have a 50" tv with ps3 and 360 for all that nonsense. I need my phone to work and not be a pain in the as! I had a love hate relation with my g2x. Seems the bottom line is that the phone was a great idea but ended up a failure! Am very happy (so far) with the sensation, does what it is suppose to do. Haven't seen any dust or had any issues. Fingers crossed! I will be selling my g2x.
Sent from my HTC Sensation 4G using XDA App
t0ny0 said:
Lets not be jealous of what other people have.
I had the G2x from day one till a week ago. Had so many issues, with bleeding, with phone rebooting, with EVERYTHING. My brother and my girlfriend also had the same issues with the G2x. I got the sensation, and I have had 0 issues so far.
Yes, the only thing is death grip, but guess what.. the G2x has it too. Every phone has it. But when do you get it ? Only when you put the phone in the palm of your hand, and cover it completely.
If someone holds the phone like that - they are probably not supposed to have a phone in the first time.
So please dont go talking **** about the Sensation, just by looking at what the noobs are saying about it.
Like every other phone - there are a few issues with it, as some people get dust and whatnot, but guess what - they get a replacement and it works.
I got 3 G2x replacements - all had the same issues as the previous. Constant rebooting or freezing, horrible HORRIBLE backlight bleeding.. NO THANK YOU! I use my phone for business and can not afford using a phone that will randomly just freeze and not work at all.
Again, I have had 0 issues with my sensation, other than the fact that it has no root so far. But we are getting there. And not just me - I got 3 phones, they all work perfectly fine.
Go ahead, get yourself a sensation, feel it, see it, play with it - and then say that the G2x is better.
Click to expand...
Click to collapse
My sentiments exactly. I've had no issues with my sensation at all, and when compared to the issues I had with the G2X it isn't close. I'm at 17 days now with the Sensation and I have not had a single crash or reboot. Deathgrip is a non-issue and there is no screen bleed. While I do like G2X I feel like my Sensation is much more stable and reliable than it is. That may possibly change with a G2X update, but for the time being at least the grass is definitely greener for me. OP I agree with t0ny0, your posts definitely sounds like you've got a bit of jealousy going there.
yo if you have a sensation why you still in this forum ?!
90teggy said:
Just my two cents. I ended up with the sensation. I still own my g2x. I feel so far the sensation is a better phone. I can't play my purchased tegra games which sucks. But I have a 50" tv with ps3 and 360 for all that nonsense. I need my phone to work and not be a pain in the as! I had a love hate relation with my g2x. Seems the bottom line is that the phone was a great idea but ended up a failure! Am very happy (so far) with the sensation, does what it is suppose to do. Haven't seen any dust or had any issues. Fingers crossed! I will be selling my g2x.
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
I have to disagree about the g2x being a failure.
360? Red Rings? WHAT?!
mysterioustko said:
My sentiments exactly. I've had no issues with my sensation at all, and when compared to the issues I had with the G2X it isn't close. I'm at 17 days now with the Sensation and I have not had a single crash or reboot. Deathgrip is a non-issue and there is no screen bleed. While I do like G2X I feel like my Sensation is much more stable and reliable than it is. That may possibly change with a G2X update, but for the time being at least the grass is definitely greener for me. OP I agree with t0ny0, your posts definitely sounds like you've got a bit of jealousy going there.
Click to expand...
Click to collapse
Jealously? Not really, though I would surely like that Samsung Inspire with its 4.5 super Amoled Plus screen. If Jealously is not the name of an Android phone yet....it surely will be soon.
I was trying to be "ironical" with the posting....actually I would say from the threads it looks to be about the same amount of issues....saying greater was an overstep. The grass is greener on the phone yet to be released is the basic point.
I do think that the G2x shipped earlier than it should have....it got to be the first dual on Android by that....it should have shipped with 2.3 by all rights. I sorta think the 2.3 release will be the first release.
I get throughput to my phone in good areas of 9000 mbps...I am wanting better reception in bad areas, but being new to TM and without the ability to use other phones, I am not sure if I am better or worse....I see some comments on reception on the Sensation being better....but not enough to be sure either way.
I like the Sensation as a phone, as with the G2x...too switch phones at this point is gonna be hard, unless I throw a tantrum. I had the ability inside of 30 to get the Sensation, so I was closely following it. I think they both have advantages....but what is keeping with the G2x is raw horsepower, which should be strong enough to run all the future Androids in the next two years or more.
I also like the real H-IPS screen, its near as good color wise as the Super Amoled+, much better than the Sensation on color and off angle viewing, and better for small text than the Amoled+, though its getting very close now with the +. The GF has Ip4, which is the best screen still, with zero bleed fwiw too.
SUPER-LCD is just a marketing term, its not any technology besides for being the most current and best TN technology for LCDs. Its TN still. Samsungs new PLS type is different from PVA though.
Besides the irony posting for the sensation awaiting the Sensation....I fully understand and can not fault either anyone who prefers one to the other. They are peer level phones, with physical advantages over each other. It a taste thing.....I would prefer the samsung Inspire 4.5 super amoled + over either....as a pure piece of hardware, nothing is close to the Iphone 4, glass on both sides, metal all the way around, lovely little brick....all wasted and nullified as soon as its put into an Otter. Most form factor stuff besides screen size is moot once its put in a case.
but I digress...I must be jealous, but I don't have enough commitment to be jealous of anything in particular, for long.
tombaker1 said:
Jealously? Not really, though I would surely like that Samsung Inspire with its 4.5 super Amoled Plus screen. If Jealously is not the name of an Android phone yet....it surely will be soon.
I was trying to be "ironical" with the posting....actually I would say from the threads it looks to be about the same amount of issues....saying greater was an overstep. The grass is greener on the phone yet to be released is the basic point.
I do think that the G2x shipped earlier than it should have....it got to be the first dual on Android by that....it should have shipped with 2.3 by all rights. I sorta think the 2.3 release will be the first release.
I get throughput to my phone in good areas of 9000 mbps...I am wanting better reception in bad areas, but being new to TM and without the ability to use other phones, I am not sure if I am better or worse....I see some comments on reception on the Sensation being better....but not enough to be sure either way.
I like the Sensation as a phone, as with the G2x...too switch phones at this point is gonna be hard, unless I throw a tantrum. I had the ability inside of 30 to get the Sensation, so I was closely following it. I think they both have advantages....but what is keeping with the G2x is raw horsepower, which should be strong enough to run all the future Androids in the next two years or more.
I also like the real H-IPS screen, its near as good color wise as the Super Amoled+, much better than the Sensation on color and off angle viewing, and better for small text than the Amoled+, though its getting very close now with the +. The GF has Ip4, which is the best screen still, with zero bleed fwiw too.
SUPER-LCD is just a marketing term, its not any technology besides for being the most current and best TN technology for LCDs. Its TN still. Samsungs new PLS type is different from PVA though.
Besides the irony posting for the sensation awaiting the Sensation....I fully understand and can not fault either anyone who prefers one to the other. They are peer level phones, with physical advantages over each other. It a taste thing.....I would prefer the samsung Inspire 4.5 super amoled + over either....as a pure piece of hardware, nothing is close to the Iphone 4, glass on both sides, metal all the way around, lovely little brick....all wasted and nullified as soon as its put into an Otter. Most form factor stuff besides screen size is moot once its put in a case.
but I digress...I must be jealous, but I don't have enough commitment to be jealous of anything in particular, for long.
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Oh yeah...you're jealous no doubt !!! I had a long reply written up and my brand new kitten stepped on my keyboard. Suffice to say, as owner of both, its a personal choice with both having merits. Both have issues too, as do all phones. Live and let die...buy what makes you happy...Stay thirsty my friend...so whatever they say on the TV.
alodar1 said:
...Stay thirsty my friend...
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I usually don't drink.. but when i do, i drink dos equis.
These things amaze me. Many people just to prove their point or for whatever reason say that they use their phone for business or for taking videos and pictures of their child's first time doing something. who in their right mind would use g2x or sensation or any other smart phone for so important stuff like these? I don't use anything except landline for my work and for taking pictures or videos I don't use anything but my digital slr camera and handy cam. And I guess that's true for most people who are in their right mind. If you want to work, you need a landline and a computer. If you want to take pictures and videos there are devices specially for that. Smartphones are just to help you so that you can stay connected and don't miss on certain things not for hardcore work.
Sent from my HTC Sensation 4G using XDA Premium App
jalshah05 said:
These things amaze me. Many people just to prove their point or for whatever reason say that they use their phone for business or for taking videos and pictures of their child's first time doing something. who in their right mind would use g2x or sensation or any other smart phone for so important stuff like these? I don't use anything except landline for my work and for taking pictures or videos I don't use anything but my digital slr camera and handy cam. And I guess that's true for most people who are in their right mind. If you want to work, you need a landline and a computer. If you want to take pictures and videos there are devices specially for that. Smartphones are just to help you so that you can stay connected and don't miss on certain things not for hardcore work.
Sent from my HTC Sensation 4G using XDA Premium App
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You, sir or ma'am, are still living in another era.
jalshah05 said:
These things amaze me. Many people just to prove their point or for whatever reason say that they use their phone for business or for taking videos and pictures of their child's first time doing something. who in their right mind would use g2x or sensation or any other smart phone for so important stuff like these? I don't use anything except landline for my work and for taking pictures or videos I don't use anything but my digital slr camera and handy cam. And I guess that's true for most people who are in their right mind. If you want to work, you need a landline and a computer. If you want to take pictures and videos there are devices specially for that. Smartphones are just to help you so that you can stay connected and don't miss on certain things not for hardcore work.
Sent from my HTC Sensation 4G using XDA Premium App
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phburks said:
You, sir or ma'am, are still living in another era.
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Just in case you have a flux capacitor handy, try jumping back into the 21st Century. I'll see if I can get Doc Brown to help you out
jlevy73 said:
Just in case you have a flux capacitor handy, try jumping back into the 21st Century. I'll see if I can get Doc Brown to help you out
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Lol thank God I always keep one handy.
jeffreynew23 said:
I love my G2X but at least the sensation shipped with gingerbread .
Sent from my LG-P999 using Tapatalk
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think of it this way, no matter what a phone was shipped with, it will have flaws and SW updates will be required...so no matter what we are updating the device
I had a G2X....switched to a Sensation. Happy I did...but of course, to each their own.
I wanted the 4.3 qHD 16:9 display + 1080p @ 30fps in stereo.
Simple choice for me.
Silly how people say mine is best, mine is best. As soon as you get your next device the G2X will suck? Right?
Personal preference.
Both devices have their respective issues. Both devices outshine the other in different areas.
Come back to reality OP
No sir I am sure I am living in the current era and that's the reason I have house full of gadgets and also sensation and g2x. But I also like photography and I also like to work without thinking about dying battery or network outage. Have you ever seen any professional photographer taking pictures with his cell phone? Or have you seen any company putting out smart phone out on your desk? I wonder why. If I want to look at the photographs of my wedding or my honeymoon or my baby taking his first step or even outing with my friends I want them to be crispy clear. And no phone camera has ever taken pictures even close to even any entry level slr camera.
Phones and these gadgets are my hobby for which my work pays. But with these gadgets nobody can do any real world 8-10 hours job.
Sent from my HTC Sensation 4G using XDA Premium App

Chances of a variant of this phone

In the past, Asus has been keen to release an assortment of phones per generation. Sometimes they were not the usual variety based on budget, rather, Asus would often release models that would be more of a master of a certain trade than its sibling and vice versa.
Point being, what is the probability that Asus will release a variation of this phone with an AMOLED display? I know it's a petty thing to ask, but I'm just antsy because the IPS screen is the one thing holding me back from throwing my money at Asus immediately and commending this as the greatest smartphone of all time, on paper (lol).
What are your thoughts?
The probability is zero.
nykreimox said:
In the past, Asus has been keen to release an assortment of phones per generation. Sometimes they were not the usual variety based on budget, rather, Asus would often release models that would be more of a master of a certain trade than its sibling and vice versa.
Point being, what is the probability that Asus will release a variation of this phone with an AMOLED display? I know it's a petty thing to ask, but I'm just antsy because the IPS screen is the one thing holding me back from throwing my money at Asus immediately and commending this as the greatest smartphone of all time, on paper (lol).
What are your thoughts?
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Take it like this. How many phones have you seen that after release (that is to say after fully revealing all the specs of the phone and selling the first batch to the public), they change specs such as screen technology (which is a huge change)?
Cant do a full research on that but i can almost guarantee that the answer will be zero LOL. Unless a manufacturer encounters an unfixable issue with the screen for which they would be forced to change to another technology, i don't think they will release one with AMOLED display. (and maybe not even that, maybe if there is a huge unfixable issue they would decide to skip the whole phone and just stop the manufacturing and move on to a newer model (with a different name, and fixed issues). We can take for example the Note 7 and their batteries, or the galaxy fold, or the many lg series phones with the bootloop issues (at least some of them) and the list can go on and on. But.... If you can find an AMOLED screen manufacturer maybe he/she can help you out
Personally I wouldn't worry about the screen. You may want to do some research on the flipping camera module as there seems to be a number of complaints around its functionality. If there's problems with it already, I can only imaging it getting worse the longer one has the phone in use. Also, there are now people complaining about boot-loops and constant UI freezes. I think Asus needs to get on top of these issues yesterday or this will turn out to be a big flop.
jinkerz9430 said:
Take it like this. How many phones have you seen that after release (that is to say after fully revealing all the specs of the phone and selling the first batch to the public), they change specs such as screen technology (which is a huge change)?
Cant do a full research on that but i can almost guarantee that the answer will be zero LOL. Unless a manufacturer encounters an unfixable issue with the screen for which they would be forced to change to another technology, i don't think they will release one with AMOLED display. (and maybe not even that, maybe if there is a huge unfixable issue they would decide to skip the whole phone and just stop the manufacturing and move on to a newer model (with a different name, and fixed issues). We can take for example the Note 7 and their batteries, or the galaxy fold, or the many lg series phones with the bootloop issues (at least some of them) and the list can go on and on. But.... If you can find an AMOLED screen manufacturer maybe he/she can help you out
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Good points, but not really in the scope of what I was wondering. I said *variant*, not replacement. I am questioning weather the situation would occur where Asus would keep the IPS model as a cheaper alternative to a more premium AMOLED model.
The most tricky problem when it comes to this situation is what the heck else Asus would add to the "more premium" AMOLED model to make it any more appealing than the "budget" IPS model, since the Zenfone 6 offers more beyond the screen than most competitors in the price range of $500+AMOLED=roughly $630 (adjusted for adequate profit) by MILES.
jaseman said:
Personally I wouldn't worry about the screen. You may want to do some research on the flipping camera module as there seems to be a number of complaints around its functionality. If there's problems with it already, I can only imaging it getting worse the longer one has the phone in use. Also, there are now people complaining about boot-loops and constant UI freezes. I think Asus needs to get on top of these issues yesterday or this will turn out to be a big flop.
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Yikes, that is spooky. I'd hope to not worry about the camera module as its almost literally a pet idea I'd had sketched in my brain for years that would be one of the best instances of killing two birds with one stone I'd ever imagine: solving the offensively awful quality of selfie cams (which I don't use as much as most but the few times I need it are important) and destroying the bane of my interest in new smartphones known as notches with one stone.
However, AMOLED is near a requirement seeing as I use my current IPS equipped phone for rhythm games and other input intensive tasks and sorely miss the lower latency of my previous AMOLED phone. Night and day stuff, for me.
jaseman said:
Also, there are now people complaining about boot-loops and constant UI freezes.
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Please, calm down. They tinkered with Developer options...
https://forum.xda-developers.com/zenfone-6-2019/help/uk-shipping-date-t3933035/post79765293
But anyway ASUS confirmed this animations bug, it'll be resolved in the next update.
_jis_ said:
Please, calm down. They tinkered with Developer options...
https://forum.xda-developers.com/zenfone-6-2019/help/uk-shipping-date-t3933035/post79765293
But anyway ASUS confirmed this animations bug, it'll be resolved in the next update.
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I am calm...but to have such issues out-of-the-box is unacceptable. But none of what you point to as a bug fixes the problem with the camera module rattling, or not opening or closing properly. Is that a bug? Can software fix mechanical issues? I read where people are using strategically placed strips of duct tape to "solve" the rattling problem. So maybe Asus can throw in a small roll of duct tape along with a clear case? Yes, some people say theirs doesn't rattle or make added noise when the vibration motor is activated. So is this going to be a hit-or-miss proposition? What about when the module loosens from continual use, and someone wants Asus to do something about it, and they just say it's normal wear-and-tear, not covered by warranty? (Let's face it...this camera is a novelty and most people who get one are going to be flipping this thing in and out until the fat lady sings.) No offense to the more rotund feminine gender out there!!!
Don't get me wrong, I'm interested in this phone for many reasons, but along with limited/missing LTE bands, and a possibly faulty camera module design, I will wait until there are many more end users here in the US who give us their personal hands on reviews to make my decision. I never buy any tech of any kind without doing my homework.
nykreimox said:
I am questioning weather the situation would occur where Asus would keep the IPS model as a cheaper alternative to a more premium AMOLED model.
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But this is exactly what im talking about. Here is how the market works most of the time. If i give you all the specs of a product before hand (including all the models i will be releasing), i take the liberty To make an event so that people can see what im offering and to test it. and i start selling each model of that product. Then all of the suden i decide to add an extra model out of the blue, now that's a risky move from where they might lose rather than gain. Lets number the issues that could happen.
1) People who already bought the IPS screen models would probably not buy it if there are things they already consider as defect (but might no be) in the phone (This alone decreases the sales by a good portion).
2) The cost of production will obviously increase with AMOLED screens, which in terms would also make the sale price of that model to significantly increase. (One of the main reasons this phone is being sold somewhat good is the price, and you will most likely see prices of at least $900+ on that new variant (which in terms kills the appealing price the zenfone has).
3) Following on issue two, (if asus decides to sell the AMOLED screens for repairments, that will obviously increase the repairment price of a cracked screen (accidentally or not accidentally). Believe it or not, more and more people are getting involve on the *fixing their own phones* thing now a days. Some of them will completely disregard the new variant with AMOLED released just because the dont deem it worthy if the cost of the screen repairs exceeds a certain price (which its often the case with AMOLED screens).
4) Following on issue 3, a portion of people are aware of Burn In screens that might develop on AMOLED screens (which we all know it is irreversible). Like always, a portion of people will end up wanting an exchange for a new phone within the warranty time given, then asus have 2 options there: give the customer a new phone if he is not satisfied with the screen performance (because lets say he left the screen on in google maps for 8 hours straight and the status bar got burned into the display, or basically any other app that if left untouched with the screen on for a long time, it might develop burn in image); or withstand the depreciation/anger they will have from those who got the AMOLED variant and got Burnt image on their phones.
These are probably the major issues they could face by doing this out of the blue. (It is just a volatil move). They could have done it if they had announced it along with the other ones at the same time. But now, their best move could be to wait for the next zenfone the are planning to release in the future.
Here is a Bonus issue: I can say with confidence that at the moment of dispatching the phones they might deliver the wrong products since whats going to change is just the screen. (which means returns, exchanges, more time for the consumer to wait, and some bad reviews (like any angry customers would attribute for a very silly mistake) lol)
Your reply is again all about malfunctioning camera mechanism despite that I commented just this your sentence "Also, there are now people complaining about boot-loops and constant UI freezes." I give you the post right here on XDA why it is happening and that this bug will be rectified. But these poor users have caused it to themselves, they made changes at the developer level, and not recognize the negative consequences of doing so, they didn't understand the causal link between the changes they made themselves and the phone's behavior. And then they complained about a broken phone.
jaseman said:
I never buy any tech of any kind without doing my homework.
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When doing your homework you missed above information, so that's why I came up with a fix for this fake news, not just for you, but mainly for others.
I don't even comment about your hijacking of this thread.

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