Well, I finally received my Transformer 32GB today from Newegg and I must say that I am absolutely in love with it; despite some minor issues. Don't worry, I plan on doing a "first impressions" review shortly.
Anyways, I did notice some light bleed when looking for it and now I can't really seem to get over it. However, I tend to be a bit paranoid about things so I figured I would ask you guys for some advice before just asking for a replacement.
I took these pictures at full brightness in a completely dark room. For some reason, the camera seemed to have reduced the severity of the light bleed a bit (thought it would do the opposite). Basically, one can see light leakage on the bottom (to the right of the logo) and a couple on the middle of the right of the display.
Full brightness:
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Auto-brightness:
Would you guys get this replaced if you were me? My main concern is that the replacement yields even more leakage than the original.
PS - The bezel and screen seem to be perfectly aligned. I also have very little creaking near the right bezel.
I have some light bleed too, but only a little in the lower left corner. If mine were as bad as yours, I would replace. Yours is affecting 25% of your screen or more...
Sent from my Transformer TF101 using Tapatalk
Man, I am having the same problem. Every day I have the dilemma " should I replace it? - but I love it so much and what if the next one is crap"
Lol, tough call.
If you bought it from a good retailer (one that doesn't charge a restocking fee, I say go for the swap, since light bleeds are a sign of a defect)
Unfortunately for me, my retailer was crappy and charges 15% to restock, which means 75$ just to replace the device. Thumbs way down
Mine has bleeding on the left and right side of the screen, but I really only see it when I'm rebooting and the black screen comes on. I have not ran into any issues while using the tablet where I notice the bleeding so I don't really think its that big of a deal unless your watching a dark movie maybe.
Honestly dude, just listen to your common sense. Disregard what I or anybody else on these forums may say to you. The majority of people here lack sense which leads them to constantly complain about minor issues.
Think to yourself first would you have notices this without the help of this forum?
Does the issue harm the performance of the device?
Does it take away from the devices beauty?
Will any of your friends or family notice?
These among other questions are what you should ponder before making a decision...
I can tell you from my experience as being one of the first people to own a Tmobile G1, Mytouch and Sprint Evo 4g as well as an owner of many other devices including laptops, tvs, cars, radios, video game systems, video games, etc etc etc... You can return and exchange all you want but you will never find the PERFECT(Definition:Make (something) completely free from faults or defects) device or product...
Good Luck with your decision!
Wow... thanks for all your comments. I was expecting some "C'mon... another one of these?!" threads.
@gadgetfan: For some reason the blushing on the bottom right and left corners are not visible at all. I think it was some crazy processing that my camera did. Maybe due to the white text on those areas and the angle the pictures were taken. I only really notice the 1"-long bleeds on the bottom and right of the screen.
I ordered mine from Newegg so I know I'm good on getting it replaced. The problem is when will it actually get replaced? And if it does get replaced, will it be worst then the current one?
I was thinking of maybe waiting for it to get back in stock and try to snatch another one and seeing how that one is in comparison, then returning the worst of the two. Do you think these retailers would actually notice which is which inside the box?!
akarol said:
Do you think these retailers would actually notice which is which inside the box?!
Click to expand...
Click to collapse
Isn't there a serial number on the box and on the unit. They should match.
The box isn't an issue as I can send the new box with the older unit in it. I highly doubt they'll be matching serial numbers as they usually send these off to the manufacturer to get refurbished anyways. If they ask, I can always tell them I accidentally swapped them by mistake. Right?!
sadly i have many stuck pixels but thanks for the fixel density they are only seen on a black screen, but BLACK, so i dont care i can live with that, or well sell it over here when they start to sell them here
edit: after using a simple app that shows many different colors, man the stuck pixels are on a black screen, no in every color (i have seen stuck pixels on my psp so i know when the problem its serious).
it doesnt affects me that much i can live with it.
the light bleed its minimal like 5%. low creacks.
in overall im happy
akarol said:
The box isn't an issue as I can send the new box with the older unit in it. I highly doubt they'll be matching serial numbers as they usually send these off to the manufacturer to get refurbished anyways. If they ask, I can always tell them I accidentally swapped them by mistake. Right?!
Click to expand...
Click to collapse
Why not just send in the old unit with the old box? I doubt newegg scans the S/N.
Sent from my HTC Eva 4G using Tapatalk
Asadroid said:
sadly i have many stuck pixels but thanks for the fixel density they are only seen on a black screen, but BLACK, so i dont care i can live with that, or well sell it over here when they start to sell them here
edit: after using a simple app that shows many different colors, man the stuck pixels are on a black screen, no in every color (i have seen stuck pixels on my psp so i know when the problem its serious).
it doesnt affects me that much i can live with it.
the light bleed its minimal like 5%. low creacks.
in overall im happy
Click to expand...
Click to collapse
Stuck/dead pixels drive me crazy. Once I see them it's as if I ALWAYS notice them. I replaced my 21.5 inch monitor and my G-Tablet because of one stuck pixel. I figure if I can get a free replacement then I'm going to replace it until I get a "perfect' one.
To the OP, the light bleed looks pretty bad. Personally I'd try to to replace it.
Enectic said:
Stuck/dead pixels drive me crazy. Once I see them it's as if I ALWAYS notice them. I replaced my 21.5 inch monitor and my G-Tablet because of one stuck pixel. I figure if I can get a free replacement then I'm going to replace it until I get a "perfect' one.
To the OP, the light bleed looks pretty bad. Personally I'd try to to replace it.
Click to expand...
Click to collapse
well since i dont see a dead pixel outside of a black screen i dont care, and my eyes hurts after going trough a RGB series of colors @[email protected] testing if i could see them
and im not up to pay the cost of the shipping to get a replacemnet
I wouldn't think twice about replacing it if I found a single stuck pixel on anything I own. Bleeds are hit or miss as some are way less noticeable than others.
Can anyone here honestly say that their TF is completely free of any light bleeds? If so, can they prove it?
Not to hijack the thread but this seems related:
I just picked up a 32gig model last night from a local retailer and there's a small (1mm-ish) gap between the bezel and the screen right where the hdmi port is.
There's a little light bleed in that area, which honestly doesn't bother me, but I am worried about dust getting in that gap.
Worthy of a return or am I worrying too much?
I would return it if mine had any gap whatsoever.
BTW, I just ordered one from WalMart and I'll compare it to the one I already have. I'll let you guys know how it turns out.
The creak on the bottom right drives me nuts. The rear of the unit actually flexes around that area. Just doesn't feel very good. I also have issues with the touch screen not responding. I was going to make a topic on it, hoping it was just mine, but I guess it's just a transformer thing and I should either deal with it or return it and find something else.
In all my years of being a computer/gadget geek, I just haven't been able to wrap my head around the huge issue people have with light bleed. Just how many people sit in pure darkness everyday just to watch movies? I wish I had enough time to do this just so I could be mad at having light bleed. If the movies filled up the entire screen (some don't) then it should barely be an issue. The only time it's really noticeable is full brightness on a solid black picture.
What does it look like on a non-completely black screen?
akarol said:
I would return it if mine had any gap whatsoever.
BTW, I just ordered one from WalMart and I'll compare it to the one I already have. I'll let you guys know how it turns out.
Click to expand...
Click to collapse
Thanks for the input. I just wanted another opinion to make sure I wasn't being overly paranoid.
They're sold out again but I'm on the list for an exchange once they get more.
From my experience, I've seen 3 tablets, there is bad light bleed and tolerable light bleed. Soft light bleed is very tolerable and looks like a dull half circle of light, however, I've seen light bleed where it is a sharp bright light which looks like a triangle and completely bugged the hell out of me.
I would definitely return a creaky bezel. My 1st one had it and that is where the worst light bleed was. Pressing that point made the light bleed change. My other 2 had no creaking.
Just a suggestion, watch a dark movie, such as "The Dark Knight" and see if the light bleed bothers you. If not, keep it, otherwise exchange it. I believe movies are where it will be the most bothersome.
Related
Well there has been a lot of interesting things taking place in regards to the MT4G display quality, or contrast and colors. There seems to be good evidence of some devices being shipped with a more rich color and better contrast display and with better viewing from angles. The majority of the ones shipped have the less than perfect display which has less contrast and the colors, white are washed out and blacks are not true dark blacks. And the inferior display has trouble with viewing angles not being clear and has a washed out look, the launcher bar is gray instead of black etc.
This has been discussed here on XDA in this thread starting at post 32
http://forum.xda-developers.com/showthread.php?t=838379&page=4 , and on the MT4G T-Mobile Official forums at
http://forums.t-mobile.com/t5/myTouch-4G/quot-Inferior-quot-display-vs-quot-superior-quot-pictures/td-p/592439
I would like to thank everyone who has helped bring this issue forward and to help substantiate it. A big thanks to btbuck1, DADDYDC650, spitacular1, for getting this ball rolling. Thanks for your support and I know everyone who has received there better display device thanks us for bringing this to everyone's attention, including T-Mobile and HTC. I know at least some of the CSR's and employees have seen the thread in the official T-Mobile MT4G forum. So hopefully positive steps are in the works to correct things.
Here is a Video I shot of my new device with a good display compared to my wifes with a bad display. The video is not perfect as I'm a amateur and no tripod.
http://www.youtube.com/watch?v=GXMu-5KWA6s
Here is a picture which shows the differences with the top pictures showing the washed out less contrast display and the bottom pictures showing the better clear higher contrast display with good viewing at all angles.
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It is unclear if these different devices have actual hardware differences or if there is some change in the software which is making the differences. HTC has made a response to a user that it had something to do with a coating on the LCD and they were aware of the problem. This has not been confirmed as of yet.
EDIT: There seems to be one thing in common and that is the LCD version LCD-SO-C2 is the good screen. Some developers have said it is a SONY LCD. And the bad one is the LCD-SH-C2 is said to be from SHARP. I repeat I personally have no proof but well respected dev have mentioned this in their findings. So you be the judge. (2 different screens and 2 different LCD model numbers) makes some logical sense.
EDIT: There are a couple of ways to get the LCD information to know for sure which type of display you have. If you are rooted with Eng hboot you should be able to see the system info in hboot to view the LCD versions.
Second method for stock non rooted devices is to install Terminal emulator from the market. Restart your phone and immediately open the Terminal emulator and type "dmesg" without quotes. You will see a lot of data. Just scroll all the way back to the top and look around line 14-15 and you will see a line that ends with Panel Type=1 or Panel Type=2
Panel type 1 is the bad screen and Panel type 2 is the good screen.
Here is a picture of what to look for:
Thanks to shlongwoodian for his posting it and you can find the original post here: http://forum.xda-developers.com/showpost.php?p=10263805&postcount=88
EDIT: I have opened a new poll with multiple choice voting and with more options. Please visit this thread to get a better idea of where the good and bad screens are coming from etc.
http://forum.xda-developers.com/showthread.php?t=895427
Please vote in this poll and tell which display you have and what color you have?
IF THIS THREAD HAS HELPED YOU PRESS THE THANKS BUTTON!
Bad White voted.
Oh wow I didn't realize the difference was so pronounced. I might buy the MyTouch 4G is there any way for me to make sure I get the good display? Like something I should look for while I'm at the store?
ArcticWolf91 said:
Oh wow I didn't realize the difference was so pronounced. I might buy the MyTouch 4G is there any way for me to make sure I get the good display? Like something I should look for while I'm at the store?
Click to expand...
Click to collapse
It is very easy just hold down on the home screen and select widget then select clock, right arrow over to the HTC clock as shown in the picture. Then just tilt the device to different angles you can set the brightness to auto or up a little if you want. If you see it clear like in the bottom pictures it is one of the better displays.
Since you are buying a new device demand you want one with a good display. If they give you any trouble send them to the Official MT4G forum their is a thread on there too.
I never really checked until now. Mine looks good at the same angle as the second set of pics, which makes me glad.
However, I will admit my colors are kinda warm. I wish my whites were brighter.
Wow there is more good black ones than I thought. Btw did your black ones come with 2.2.1 from factory?
Had the inferior black, dropped it and shattered it about 7 days in.. was devastated but had insurance.
Filed claim, received the superior black... not happy about shelling out $130.00 for a replacement but very pleased it's a better phone.
To be honest I still have no idea which one of those I have. My colors look very vibrant when I look at it directly. When I tilt it a lot then the colors are washed out a bit but who is holding the phone like that? My laptop screen has the same problem.
Well this is not true if you have the device on your desk in front of you you are looking at an angle and the colors are washed out. Plus the overall contrast of whites and blacks on the good display are better.
To some people it will not mater, but to some it will.
mgymnop said:
To be honest I still have no idea which one of those I have. My colors look very vibrant when I look at it directly. When I tilt it a lot then the colors are washed out a bit but who is holding the phone like that? My laptop screen has the same problem.
Click to expand...
Click to collapse
sounds like you have the good one. the bad ones color is washed out period. and they fade out at even the slightest angle. The good one does fade out, but only at extreme angles.
mgymnop said:
To be honest I still have no idea which one of those I have. My colors look very vibrant when I look at it directly. When I tilt it a lot then the colors are washed out a bit but who is holding the phone like that? My laptop screen has the same problem.
Click to expand...
Click to collapse
Same here...
cangri87 said:
Same here...
Click to expand...
Click to collapse
Ignorance is bliss. If it is so difficult to find out for us if we have the good or the bad one it is probably anyway not significant or we have anyway the good screens
It is very easy just compare yours to the pics on the bottom picture in the OP and if your device when tilted the launcher bar stays black and your clock digits are black and not washed out in the middle and top and bottom then you have a good one. Congratulations
bobsbbq said:
Wow there is more good black ones than I thought. Btw did your black ones come with 2.2.1 from factory?
Click to expand...
Click to collapse
Good screen (at least to me looks better than my Nexus One) and comparing with the attached pics it does not washout at all, shipped with 2.2. Upgraded to 2.2.1 after a few hours of receiving. Currently running Iced Glacier but screen looks same stock.
i have found these threads interesting....by all the standards that I can find - I've got the sharper/better display. I sort of have a hard time with the whole HTC clock widget 'test' or whatever but my viewing angles are good, my blacks are deep, my settings bar is DEFINITELY solid gray from all angles .. no perrywinkle here. i have zero complaints about my display ... i had wondered why everyone was **bleep** on here about it ..
but the interesting thing (compared to what the 'common knowledge' seems to be on these threads both here and at the Tmobile forum) is that I bought my phone on 11/5 .. the day after it came out, came with 2.2 and was made in Taiwan.
so either the gray/perrywinkle deal isn't 100% fool proof and my own eyes and judgement are off OR some of the older/original phones made in Taiwan have the 'better' display ..
FYI - i bought mine at a retail T mobile store at my local mall.
ckisgen said:
but the interesting thing (compared to what the 'common knowledge' seems to be on these threads both here and at the Tmobile forum) is that I bought my phone on 11/5 .. the day after it came out, came with 2.2 and was made in Taiwan.
Click to expand...
Click to collapse
I thought all the phones were made in Taiwan...Mine was and has the crappy display.
Yea mine is made in Taiwan too (Black) and it's a bad screen... abysmal viewing angles!
So is this a hardware issue? Or simply an issue with some internal settings?
Kienz said:
So is this a hardware issue? Or simply an issue with some internal settings?
Click to expand...
Click to collapse
Seems to be differen't screens that HTC is sourcing from. The phone's all have identical roms, so that's not it.
This isn't the first time HTC or any cell phone or CEM has sources parts from differen't OEM's. But rarily is there such a disparity in them.
btbuck1 said:
Seems to be differen't screens that HTC is sourcing from. The phone's all have identical roms, so that's not it.
This isn't the first time HTC or any cell phone or CEM has sources parts from differen't OEM's. But rarily is there such a disparity in them.
Click to expand...
Click to collapse
I know this issue from the Nexus One. They had these issues with purple screens between older and new batches of N1s and there was a clear difference between the t-mobile N1s and the ATT N1 regarding the purple screen. I think the screens are maybe from the same manufacturer but they have a range of tolerance what is junk and what is accepted as "normal" screen. This is maybe the reason why we cannot pinpoint it to one country, supplier or batch.
SUMMARY: If the backlight bleed on the G2x was a real issue, there would be pictures of the problem in any real world scenario. A problem on a normal menu screen, or App, or Game, or Movie viewing....would be shown in pictures, WHERE ARE THEY? Theoretically this could be a massive issue is all we have seen from hardware-techno-unsavvy-perfectionists If its real....show some real problems in pics or youtube.
--------------------------------------------------------------
1. The G2x has an H-IPS screen, with excellent contrast ratio for an IPS lcd. The most significant feature of the backlight on a mobile smartphone is its ability to showup in direct sunlight. Here the G2x is excellent in the day. It does excellent.
2. A LCD light is always on. Black is just the LCD blocking all the light out. The slight bleeding seen in G2x screens at the corners is an aspect of the backlighting creeping around. Some screens get better over time because the glues involved in assempble cure more over time.
3. Being an IPS screen there is something called white glow, on blacks, you can angle the screen to create more or less glow. Glow is not bleed. You can google white glow for IPS....here is one ( http://en.community.dell.com/support-forums/peripherals/f/3529/p/19298893/19570332.aspx ) White glow is part of the IPS nature. Only very very high end monitors have Advanced True White Polarizers, and that technology is not even being made anymore.
3. If you don't like the slight screen bleed, or white glow, you are better off with going with AMOLED, which will not have either. Plus AMOLED is faster for games. I think the LCD in G2x is exceptional, but higher resolution and or AMOLED are better. Don't bother doing an endless G2x return trying to get the AMOLED features out of a H-IPS screen.
4. With all the hemming and hawing and people saying the bleed is horiffic, terrible, unacceptable....etc etc etc.....there has not been a single posting or video that shows the problem. Sure we can take DRAW and show an all black screen and go into the closet and see the small bleed. (Draw has two default Pen colors, one slightly yellow, the other cool white. Be sure to make it white when testing white writing on a black screen...clear data in DRAW and then compare the two default pen colors, one is yellowish by default)
Yes we can see the all black screen in complete darkness.....but how about anything real.
5. I have to conclude if the G2x had screen problems in normal usage, we would see pictures of it. Picture of
A. A dark background wallpaper with Icons, that show problems. In the day, in a room, in a very dark room. Yet not a single picture to be found....and I have googled looking for them.
B. Picture of a dark moving playing in a dark room, or a normal lighted room, where the problem is shown. Just rewind and take a video of the problem. Heck even a screen shot on a freeze.
C. Any picture or videos at all of the Backlight bleeding issue on the G2x in normal usage. The menus...a movie, during gameplay. Anything where normal color images are being used. Anything showing the bleeding in anything besides a pure black acid test.
Unless someone can show some images of this horrific bleeding issue, I have to chalk it up to technology naive perfectionists doing worst case testing and never bothering to check actual usage.
I would love to be proven wrong here....so go ahead....until then its just bogus.
____________
This thread probably has the best chronicling of the "issue" with images http://www.lgforum.com/forum/boards...ecked-10-so-far-waiting-for-the-next-shipment
All are just black screen. Some of the pictures with a problem, I would call excellent for an LCD to block light. The 30 inch monitor shows White Glow as you get off angle from center. Some of the picture use very poor exposure. You can see super glowing....but if you look at the soft keys and the bottom, they are glowing too. You will never see softkey lighting in the real world, that looks anything like those glowing pictures.
http://www.youtube.com/watch?v=YCW-014m33c this video in spite of what the maker says, does not show horrific problems. His assumption is that users will use outside direct sunlight settings of full brightness for watching movies. Not likely. The video does show some actual screens that don't seem to be a problem at all....one does look like 2.3 the other 2.2
Too long and after seeking you say its not on anything else but a black screen made me stop reading
I have minor bleeding and it is getting worse over the last month I've had this phone... (had it sense 4/19)
I watch tons of movies and can see it
I play Nova and other darkish games and can see it
I watch YouTube and can see it
Your whole post that prolly took 10 mind to type and spell check ( not including the time to find/copy/paste links)
Is your opinion some think it is bad.. I can live with what I have now but not as it getting worse....
BTW you can see it on the black notification. Bar... I.e. gingerbread
sent from a dual core jitterbug using XDA look alike app
Also the YouTube videocis mine... it east 2.3 it was eaglesblood. Would it matter?
sent from a dual core jitterbug using XDA look alike app
OP, this is the stupidest post I have seen all day, and I've spent a fair amount of time on Twitter.
techno-unsavvy-perfectionists indeed...
There have been plenty of pictures. I've posted pictures of mine. It's not our fault you're too stupid to search.
v8dreaming said:
There have been plenty of pictures. I've posted pictures of mine. It's not our fault you're too stupid to search.
Click to expand...
Click to collapse
Guys I know the OP thinks his opinion matters... I think hevjust realized the true meaning of the internet
( that we can voice our opinions all we want doesn't makevus right or wrong)
As for being bogus? Why oh why is T-Mobile accepting returns?
sent from a dual core jitterbug using XDA look alike app
Heres mine hope you can see it.
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my LG-P999 using XDA App
...I have to chalk it up to technology naive perfectionists doing worst case testing and never bothering to check actual usage.
Click to expand...
Click to collapse
This is so funny I just can't let it go. You've apparently convinced yourself that you're some sort of techno-elite hardware research wonk, and the rest of us are both ignorant noobs and unreasonably difficult to please perfectionists.
Quite a construct I must say!
I swear I only see mine when I'm in a dark room and its on the boot screen. Either I'm lucky or not too picky
Nonsense!
ashman3000 said:
Heres mine hope you can see it.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
^this.. it's not horrible.. but I can see it on the gingerbread black statusbar top left. I'd say that's a real world example
Spyvie said:
OP, this is the stupidest post I have seen all day, and I've spent a fair amount of time on Twitter.
Click to expand...
Click to collapse
I think its logically laid out, sorry to go over the 140 character horizon. I can try to fit it what those twits use.
"If the G2x screen bleed problem, had any significance beyond disenchanted perfectionists, we would have some pictures of it in REAL usage.
I am pretty sure that the stuff written on the hardware side is correct, even if you think it stupid.
v8dreaming said:
There have been plenty of pictures. I've posted pictures of mine. It's not our fault you're too stupid to search.
Click to expand...
Click to collapse
You want to link those up, or should I just assume they show something.
May I see these pictures you refer to? These pictures are of something other than a black screen, great! TIA for sharing.
INDEED...you posted pictures are just black screens with 100% brightness in a dark room....would like to see real world stuff, not a worst case test
ashman3000 said:
Heres mine hope you can see it.
Click to expand...
Click to collapse
Pretty much a solid black screen AGAIN.....I wonder what the electrical issue is with your soft keys, as they seem to be glowing heavily white. Might it be overexposed whites in a completely dark room? Sitting in the complete dark, with a 95% dark cell phone image, and turned up to 100% brightness is lame and....NOT VERY REALISTIC OF NORMAL USAGE
nate420 said:
Guys I know the OP thinks his opinion matters... I think hevjust realized the true meaning of the internet
( that we can voice our opinions all we want doesn't makevus right or wrong)
As for being bogus? Why oh why is T-Mobile accepting returns?
Click to expand...
Click to collapse
Okay so you posted the video...and have had 3 different G2x phones, but are not saying the phone you had for a month is getting worse, as if you did not swap out phones. Plus you say recently on youtube that your phone has minimal problems.
On the hardware side, there are reasons why you see the artifacts you see. You already said you did not read what your are disagreeing with.
Your video does show the bleed has no consequences to the 2.3 top black banner.
T-Mobile accepts returns because in the first 30 days it has to, and as a practice it is good business to replace newly purchased hardware, where the customer insists there is a problem with. It's a fallacy to say that because T-Mobile accepts returns, that it agrees that a defect is present, the sold the phone with a no question asked 30 day return policy.
Nobody has shown a picture of video of the G2x Bleeding problem impacting any real world usage. The menus in your video when you show them, seem pretty OK actually.
Dilated eyes...but lets not make this complicated. Nate420 if you have all these problems under normal usage....lets see them, how about an updated youtube.
Spyvie said:
....both ignorant noobs and unreasonably difficult to please perfectionists.
Click to expand...
Click to collapse
Sypvie, pretty sure you are just eating peanuts out there, but if you have some sort of point about the hardware on the G2x, do share....
To the OP. I understand where you coming from but you could have came across a little less cocky. I am running a Gingerbread ROM with the dark notification bar and in a normal lit setting I cannot see any bleeding. The only time I can see it is when I am laying in bed with the lights out with my display brightness cranked to 100%. If my brightness is set to Automatic or below 50% there is absolutely no bleeding, even when on a all black screen. Do I think people are over blowing this issue? Yea, I actually do. You can't see the bleeding during a normal lit setting and if your in a pitch black room, all you have to do is turn your brightness down. This display is to damn bright at 100% in a dark room anyway.
My bleed went away 100% with usage.
And also, I disagree with IPS-LCD versus AMOLED - IPS-LCD kicks the **** out of AMOLED, particularly Super AMOLED with its crappy pentile matrix display. I could literally see the pixels in my Captivate's screen, particularly when reading text. The display that is on the G2x is by far the best screen I have ever had the pleasure of owning, seeing, or using.
EtherealRemnant said:
My bleed went away 100% with usage.
And also, I disagree with IPS-LCD versus AMOLED - IPS-LCD kicks the **** out of AMOLED, particularly Super AMOLED with its crappy pentile matrix display. I could literally see the pixels in my Captivate's screen, particularly when reading text. The display that is on the G2x is by far the best screen I have ever had the pleasure of owning, seeing, or using.
Click to expand...
Click to collapse
What about the Super AMOLED Plus with is RGB matrix? Now that is a sight to be seen. It looks like the icons are floating on top of the display.
jrwingate6 said:
What about the Super AMOLED Plus with is RGB matrix? Now that is a sight to be seen. It looks like the icons are floating on top of the display.
Click to expand...
Click to collapse
AMOLED just doesn't look realistic to me. The color reproduction on an LCD looks much more realistic than the colors on AMOLED. Personal preference I guess. I will admit that SA+ looks intriguing and is quite vibrant but its TOO vibrant - I'm glad they ditched the pentile matrix though - it was pretty annoying buying an 800x480 phone and setting it side by side with my Evo which had a much larger screen and seeing NO pixels on the Evo and seeing lots of them on the Captivate.
jrwingate6 said:
The only time I can see it is when I am laying in bed with the lights out with my display brightness cranked to 100%.
Click to expand...
Click to collapse
That doesnt hurt your eyes?? I crank it to 0 during bedtime browsing
EtherealRemnant said:
AMOLED just doesn't look realistic to me. The color reproduction on an LCD looks much more realistic than the colors on AMOLED. Personal preference I guess. I will admit that SA+ looks intriguing and is quite vibrant but its TOO vibrant - I'm glad they ditched the pentile matrix though - it was pretty annoying buying an 800x480 phone and setting it side by side with my Evo which had a much larger screen and seeing NO pixels on the Evo and seeing lots of them on the Captivate.
Click to expand...
Click to collapse
Agreed.
No tablet I have had has had light leakage. Between myself and family members, I have had time with the Acer A500, the iPad 2, the iPad 3, the TF300, the TF700, and more, and not even to mention the number of phones and other electronics I have used. I have never had a device with light leakage until I purchased the TF700. I swapped a broken A500 for the TF300 (under the best buy protection plan) and used that for a bit, until I got the TF700T 64GB Gray Model and my wife took over the TF300 and got a dock for it. The first TF700 had light leakage, and it got worse over time, earlier tonight the Best Buy finally got some 32gb models in, and my wife swapped my TF700T out for me. The first exchanged model still had light leakage, and the second exchange model as well.
Ive spent the last day or so researching light leakage, particularly on the TF700T. While I am no stranger to light leakage, I wanted to see if there was anything unique or common about it with the TF700T. Below, I have included a graphic that I hope helps to sum up the culmination of my research.
Yes, I know there is at least one other post about this matter, but this post is more for information purposes and not query purposes.
If you have light leakage on your device, I encourage you to report it here, and report where on the device your light leakage is occurring. That was we can update the graphic as needed, and help keep this information post as information as possible.
Thank You.
View attachment 1252450
Mine has it, but really only noticeable during start up. Not really a psa, known issue. No point for the thread
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
This may be just an isolated problem
I used to think that it was an isolated issue, until I started looking around, finding many reports for transformer models TF201 and TF700. Not to mention that in the images posted and the reports given, the leakage occurs at some of the same common locations.
I have had three of the TF700Ts that had light leakage. I would LOVE to find one that does not have light leakage, but it seems implausible. At this point, I may swap out for a galaxy note, but I do like the higher resolution.
Im glad to see that some people are not having this issue, but I wanted to post something for those that are, and to help consolidate the information that I found in many threads. I would like to hope that threads like this would be started for known issues, and not left to just random posts within random threads. Before I purchased my TF700T I would have LOVED it is someone posted more about known issues. Instead, all I read was great reviews, and now I am stuck going to and from the store trying to swap out my device for one that has no light leakage. Wasting gas and time and apparently annoying the hell out of the best buy employees.
It would definitely not help to describe what light leakage is...
Question: Is there any proper way to test for light bleed? I tried using the "Screen Test" app suggested in the graphic and my light bleed doesn't occur. However, I know I have a little during startup so I know it's there but it goes away so quickly I'm not able to get a good look as to the extent.
For those who want to complain about there even being a post with info on this matter, please feel free not to reply or comment. This post does not benefit from irrelevant and unhelpful replies. This post does not concern you. This post is for those of us who spent 400-600 bucks on a new tablet and have a "known issue" that should not be occurring on a 400-600 dollar device.
As for testing for light bleed. Keep in mind that light bleed is not an issue that will damage your device, but is more of a symptom of poor quality or potential other issues. However, minor light bleed is nothing to be concerned about. If you only notice it during boot, and no other time, than I would not be concerned with it. There are times that my light bleed is more prominent as well. Setting a black background and then checking it is also a good way to look at it. The best way is to get nothing but a black background, or as close to it as you can, and then being in as dark a room as possible.and turn brightness up as much as possible. This will help to clearly pinpoint bleed areas. Some people have also been known to use long exposure on a camera to capture the bleed.
For a little bleed, its really about how annoying it is and rather you care. However, too much light bleed, or bleed that is not around the edges, can be more indicative of a defective screen.
I also have light bleed in the same "Hotspots" that you've illustrated. Light bleed drives me nuts, but in this case, it's really only noticeable at boot-up when they set the brightness to full. It's not noticeable under normal use, unless you are *really* looking for and the brightness is set very high.
To be honest, if you don't notice it, there really is no need to "go looking for it" by turning up the brightness, sitting in a dark room with a black screen - who in the hell would normally do that!? Light bleed is a common issue on all sorts of devices and it is certainly not an Asus-only issue. Yes, even some the infamous iPads have light bleed.
Maybe you've been lucky as not *every* devices will have it, but the majority will have some amount of light bleed. As long as it doesn't bother you, don't worry about it! Obviously, if it's bad enough that you constantly see it (or it's in the middle of the screen or something like that, which is rare), then by all means exchange it, but I don't think we need to have everyone going through these stupid "try to find it" tests.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Post pictures of your light bleed..so we can compare
jtrosky said:
I also have light bleed in the same "Hotspots" that you've illustrated. Light bleed drives me nuts, but in this case, it's really only noticeable at boot-up when they set the brightness to full. It's not noticeable under normal use, unless you are *really* looking for and the brightness is set very high.
To be honest, if you don't notice it, there really is no need to "go looking for it" by turning up the brightness, sitting in a dark room with a black screen - who in the hell would normally do that!? Light bleed is a common issue on all sorts of devices and it is certainly not an Asus-only issue. Yes, even some the infamous iPads have light bleed.
Maybe you've been lucky as not *every* devices will have it, but the majority will have some amount of light bleed. As long as it doesn't bother you, don't worry about it! Obviously, if it's bad enough that you constantly see it (or it's in the middle of the screen or something like that, which is rare), then by all means exchange it, but I don't think we need to have everyone going through these stupid "try to find it" tests.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
This is not meant as a witch hunt for light bleed. This is mainly to identify the details of the known issues, to inform the consumer. I never knew about this light bleed issue when I was reading reviews, but shortly after discovering the very noticeable light bleed issue on my device, I started seeing TONS of information coming from people having similar experiences.
The common issue with these posts has been the query as to whether this was normal or not? Should it be returned or exchanged? Why is it happening? Will it cause problems in the future? etc
I agree that we should not be sitting around trying to nitpick every pixel, but some people want to do that. It is up to the user. Not to mention that people should be aware of when there may be issues with their 400-600 dollar device. Though, part of the initial information was for people to understand that many of the devices suffer from some degree of light bleed. That way people are not freaking out, as I have been seeing them do on other posts and forums, when they see something small.
i have 2 infinities, i have one and my dad another, I have a very very tiny leak, maybe smaller then the size of the white part of your nail, its right above the bottom right corner and only visible at boot. My mom has an ipad that has much much more light bleed and my sister a toshiba thrive that seems to have bled out light everywhere. Toshiba is terrible, what a crappy tablet
Leakage as well.
I purchased a TF700 Grey 64GB from best buy. I had a LOT of bleed in mine. The lower left corner where the back and home buttons are was very bad. It was a large area about 2 x 2 inch triangle in that whole corner. There was 5 other quite noticable spots around the rest of the picture. 2 on top, one on the right and one on the bottom right corner (not nearly as bad as the lower left). So mine actually had a lot of bleed.
Now its wasnt overly noticeable in normal use, but when I fired up videos / movies and it got to darker scenes the lower left corner really stood out.
I just yesterday exchanged my TF700 for a TF300. The 300 has some very small bleed spots, but they arent nearly as bad as all the bleed I had on the 700. I did the exchange (party because of the bad bleed) and partly because I felt the 700 was fairly buggy in terms of software. Often sluggish on many apps. The 300 I feel is a better performer atm. Most apps run better / smoother for me. However I must admit that I do miss the higher resolution of the 700 screen. Oh almost forgot - a big deal was the battery life was terrible. Watching a video especially, even just browsing and jumping apps my battery drained FAST. I was only getting 4-5 hours. I did the full charge cycle as directed too.
My vote is that I like the performance of apps and general use better on the 300. However the extra res on the 700 was nice (minus the light bleed). Everyone says the software is supposed to get better, but the big problem is you never know just how long that can take. Can be anywhere from a month or two to six months to a year before the 700 will be fully optimized.
I feel very conflicted, lol. I want a 700, but the 300 is better atm.
I just received my new Asus TF700,and i see a lot of light bleed, this is my 3rd TF700 and I'm getting sick of these little minor details that Asus couldhave fix.
First one light bleed
Second one games flickering
3rd one light bleed...
What should i do?
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
dmoney94 said:
I just received my new Asus TF700,and i see a lot of light bleed, this is my 3rd TF700 and I'm getting sick of these little minor details that Asus couldhave fix.
First one light bleed
Second one games flickering
3rd one light bleed...
What should i do?
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Click to expand...
Click to collapse
Are all your purchases from the same store?
Personally I'd give up and buy something different.
I no longer have my TF700. Havent had it for a while. Have the note 10.1 now. Absolutely LOVE it. Had a little bit of mild light leakage on one or two models, but its great now. However, I figured I should post the response I got back from ASUS about light leakage. Took them a while, and it is pretty bland and what you would expect to receive back. .... so nothing too exciting.
Good morning Mr. {EDITED},
I do apologize for the condition you have seen, regarding our tablets. At times, there can be production shipments that do have the same issues, since they were all manufacturered at the same time, causing defects such as this, to be evident. I want to assure you that this isn't the overall quality of our products, and if this was to happen after purchase, it would be rectified via repair, or replacement, directly from us.
-----
If there are any further questions or concerns you may have, please do not hesitate to contact me.
Craig Brown
Customer Service / Level 3 Technician
ASUSTek Computer Inc
I have light bleed in the same locations as the OP pointed out. Its especially evident because its mostly along the Android black status bar on the bottom. Sometimes I find myself rotating my tablet 180 degrees just so that its not as visible.
There isn't an option for me.
I get really bad light bleed when I turn on my tablet sometimes.
Then it fades away in a few seconds. I don't mean that I get used to it, it legitimately fades away. I have no idea how this is even possible.
Keion said:
There isn't an option for me.
I get really bad light bleed when I turn on my tablet sometimes.
Then it fades away in a few seconds. I don't mean that I get used to it, it legitimately fades away. I have no idea how this is even possible.
Click to expand...
Click to collapse
It's possible because during start-up the screen is at 100% brightness and then dims to what your settings are. Want to see it come back? Turn your brightness to 100%, hit the Super IPS button for good measure, and then go to your apps menu and look around the edges.
stray_pube said:
It's possible because during start-up the screen is at 100% brightness and then dims to what your settings are. Want to see it come back? Turn your brightness to 100%, hit the Super IPS button for good measure, and then go to your apps menu and look around the edges.
Click to expand...
Click to collapse
Definitely not.
This happens even when I set the brightness to a consistent level (no auto tuning). It happens no matter what brightness I set it to.
When I turn it on (from sleep mode), it has bad light bleed but then it fades away after leaving it on for about 20 seconds.
Just got mine in today. The initial boot showed what I would call some pretty significant leakage in the "hotspots" you showed, but once it got to the setup screen only one spot is barely noticeable. With the brightness almost halfway up it's still barely noticeable with normal use, is that considered "minor?" I haven't tried watching any videos yet so I don't know how annoying it will be with black bars at the bottom.
I'll try to take a picture of it, but so far I'm a bit relieved compared to what you first see when it boots up. That looked pretty bad.
EDIT: Here is a picture that doesn't necessarily even show what I see. The bleed in the upper left isn't near as bad as my eyes see, but the bottom is fairly close I think.
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Received my OnePlus One yesterday and I have to say I am completely head over heels in love with it.
But..... I'm OCD when it comes to my electronics and of course mine had to come with the nasty yellow banding at the bottom.
I'm thinking I might have gotten a customer's return which is weird because it was completely sealed, I had to open it by pulling the threaded tab just like in all the unboxing videos. When I went into gallery, there were about 100+ personal pictures of some random dude and his family, a bunch of downloaded crap, ringtones, other 3rd party browsers, Amazon apps, ect. Hell I even got some full length movies on there, Transformers and a bootleg cam'd version of Edge of Tomorrow. :laugh:
My guess is that OnePlus is putting customers returns into new packages and sending them out without even fully wiping them correctly. My unit looked like it was never touched, all the screen sticker ect. wow...just wow.
Anyways back to the yellow band, so I followed the advice of people all over the forums to use UV light to try and fix the issue. Well, good thing my mother in law owns a nail salon, I asked if I could take one home for a night. Took it out to the garage and went to work...
On the positive side it actually does help....a little. From a scale of 1-10, 10 being very yellow at the bottom and 1 being completely white at the top, under the UV light for 10 minutes, the yellow was reduced to I'd say a 7.
Bad news is that it doesn't improve any further after that, I put it in there for another 10 minutes and it didn't make a difference. Went crazy and left it in there for 45 minutes, still no improvement. Don't know if the UV damaged my digitizer but touch sensitivity seems to be degraded. Doesn't register my touches as nicely as before...
So there you have it, I left it in a professional nail salon UV machine for about an hour, way more than the recommended 15 minutes, it improved it a little bit but seemed to have messed with the touch sensitivity of the device.
Use UV at your own risk, I tried it and it helped but didn't fix it completely. I love the device too much so I'll be ordering another one when I get a chance.
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Another thing during work today I was experimenting with it and noticed if you apply light heat from a heat gun (lowest setting) the yellow COMPLETELY disappears. Unfortunately when it starts cooling down the yellow comes back.
Dan37tz said:
Another thing during work today I was experimenting with it and noticed if you apply light heat from a heat gun (lowest setting) the yellow COMPLETELY disappears. Unfortunately when it starts cooling down the yellow comes back.
Click to expand...
Click to collapse
I left my OnePlus in the sun on the first morning after I got it. I put it in the morning sun while I got ready for work and made breakfast. On a scale of 1-10 with 10 being beyond unacceptable the phone started as a "5". I could definitely see it but it was clearly a "I'd be the only one to notice" amount of yellow. After about 1 hour of direct morning sun on a 75 degree morning it's a "1" now. Just a slightest of slight hints of yellow that may be the warm calibration of the phone.
That's my experience with the whole mess.
Dan37tz said:
Received my OnePlus One yesterday and I have to say I am completely head over heels in love with it.
But..... I'm OCD when it comes to my electronics and of course mine had to come with the nasty yellow banding at the bottom.
I'm thinking I might have gotten a customer's return which is weird because it was completely sealed, I had to open it by pulling the threaded tab just like in all the unboxing videos. When I went into gallery, there were about 100+ personal pictures of some random dude and his family, a bunch of downloaded crap, ringtones, other 3rd party browsers, Amazon apps, ect. Hell I even got some full length movies on there, Transformers and a bootleg cam'd version of Edge of Tomorrow. :laugh:
My guess is that OnePlus is putting customers returns into new packages and sending them out without even fully wiping them correctly. My unit looked like it was never touched, all the screen sticker ect. wow...just wow.
Anyways back to the yellow band, so I followed the advice of people all over the forums to use UV light to try and fix the issue. Well, good thing my mother in law owns a nail salon, I asked if I could take one home for a night. Took it out to the garage and went to work...
On the positive side it actually does help....a little. From a scale of 1-10, 10 being very yellow at the bottom and 1 being completely white at the top, under the UV light for 10 minutes, the yellow was reduced to I'd say a 7.
Bad news is that it doesn't improve any further after that, I put it in there for another 10 minutes and it didn't make a difference. Went crazy and left it in there for 45 minutes, still no improvement. Don't know if the UV damaged my digitizer but touch sensitivity seems to be degraded. Doesn't register my touches as nicely as before...
So there you have it, I left it in a professional nail salon UV machine for about an hour, way more than the recommended 15 minutes, it improved it a little bit but seemed to have messed with the touch sensitivity of the device.
Use UV at your own risk, I tried it and it helped but didn't fix it completely. I love the device too much so I'll be ordering another one when I get a chance.
Click to expand...
Click to collapse
That's insane man, though not very surprising of OnePlus at this point. I guess paying $360 for a device of this caliber will numb any indignation. Did you buy it directly from OnePlus using an invite? What is the supposed build date of your phone? Where did it ship to you from? Everything seemed perfectly new when I got mine, the only thing that I thought was odd was the lack of any documentation, you know like a user guide, warranty, warnings etc. Did you get any?
As far as the yellowing goes, I feel that it is slowly fading away, and I haven't even exposed it to any California sunshine or heat, I've mostly used it in air conditioned areas.
I got mine without any defects, but I don't think keeping it under UV light for an hour would do good to any phone.
Why not root it and tweak RGB values with trickster to at least make it unnoticeable?
People bashing everyone but themselves as always.
latenightchameleon said:
I got mine without any defects, but I don't think keeping it under UV light for an hour would do good to any phone.
Why not root it and tweak RGB values with trickster to at least make it unnoticeable?
People bashing everyone but themselves as always.
Click to expand...
Click to collapse
There is no need to use mods to adjust the RGB values on this device. You can do it with the stock ROM.
Sent from my One using Tapatalk
mhannigan said:
There is no need to use mods to adjust the RGB values on this device. You can do it with the stock ROM.
Sent from my One using Tapatalk
Click to expand...
Click to collapse
You can only control Hue, Saturation, Contrast, Intensity with the stock ROM. You cannot adjust RGB values, you'll need a custom kernel with this commit in order to adjust the RGB and I'm sure later down the line, there'll be gamma controls similar to the N5 on the OPO
I don't understand this yellow band madness.
If it will really go away just by exposing the phone to sunlight, well, just use the phone normally and it will go away soon or later.
I call this thing corksniffing, i know i come from guitar forums and we like this term over there.
G
I cant believe they sent a used phone. Thats rediculious.
Sent from my One A0001 using XDA Free mobile app
DuckMcQUack said:
I don't understand this yellow band madness.
If it will really go away just by exposing the phone to sunlight, well, just use the phone normally and it will go away soon or later.
I call this thing corksniffing, i know i come from guitar forums and we like this term over there.
G
Click to expand...
Click to collapse
I dont understand it either. Its more apparent in some phones than others. Unfortunately for me I can't use my one plus in this way. Never had to with any other phone, why should I now?
OP did you get a used phone and ordered with an invite from oneplus.net?
Sent from my HTC6500LVW using Tapatalk
selayan said:
I dont understand it either. Its more apparent in some phones than others. Unfortunately for me I can't use my one plus in this way. Never had to with any other phone, why should I now?
OP did you get a used phone and ordered with an invite from oneplus.net?
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Yes I ordered it directly from oneplus.net, I purchased the invite on eBay. Paid $100 for the invite... I know... but I just had zero patience and had to have it NOW! I felt like Veruca from Willy Wonka and the Chocolate Factory. :laugh:
So all in total I paid about $469.xx, but even at that price if seems like a steal. Paid almost $700 for my GS5 which feels like junk compared to this bad boy.
It's too bad about the hardcore yellow band at the bottom of mine, I think I found the perfect phone. The battery life on this thing is R-E-D-I-C-U-L-O-U-S! I swear it doesn't want to die.
That sucks it was a used one. To make it worse I would be livid paying over retail for it too and having a yellow band.
Sent from my HTC6500LVW using Tapatalk
i would be returning that immediately
Used phone? are you kidding?
spacemanvt said:
i would be returning that immediately
Used phone? are you kidding?
Click to expand...
Click to collapse
Yeah at first I was going to return it but after hearing people had to pay $50+ to ship it back to China and no guarantees of getting back a perfect device, I decided against it.
I'm hoping my case is just an isolated incident, imagine the outrage if OnePlus was really putting customer's returns back in new sealed boxes and sending them out in order to meet demand?
They need to outsource a company to perform repairs and whatnot within the States.
zephiK said:
They need to outsource a company to perform repairs and whatnot within the States.
Click to expand...
Click to collapse
They need to do a lot to gain respect. They are lucky people settle with the yellow screens. How can you say it's suppose to be like that? They can control the situation now and censor, deny rma, because of the invite system.
Imagine if the phone was released publicly. Stores would stop buying them because of returns and they would have a lot more people complaining than on the forums about a yellow screen.
Sent from my HTC6500LVW using Tapatalk
rickyx32 said:
That's insane man, though not very surprising of OnePlus at this point. I guess paying $360 for a device of this caliber will numb any indignation. Did you buy it directly from OnePlus using an invite? What is the supposed build date of your phone? Where did it ship to you from? Everything seemed perfectly new when I got mine, the only thing that I thought was odd was the lack of any documentation, you know like a user guide, warranty, warnings etc. Did you get any?
As far as the yellowing goes, I feel that it is slowly fading away, and I haven't even exposed it to any California sunshine or heat, I've mostly used it in air conditioned areas.
Click to expand...
Click to collapse
Build date is July 2, 2014.
No documentation, just phone, charger cable and sim card keychain in the box. Box was completely sealed with plastic outside, does not looked tampered with at all.
Mine came with a dead pixel... I wonder.... Hmmm... I wonder if have a customer return.
Well not dead but its stuck and it can't be fixed since I've tried a million methods!!!!
Dragn4rce said:
Mine came with a dead pixel... I wonder.... Hmmm... I wonder if have a customer return.
Well not dead but its stuck and it can't be fixed since I've tried a million methods!!!!
Click to expand...
Click to collapse
They will say one dead pixel is normal. You need 2-3 dead for a replacement.
Sent from my HTC6500LVW using Tapatalk
Dusty Rhodes said:
I left my OnePlus in the sun on the first morning after I got it. I put it in the morning sun while I got ready for work and made breakfast. On a scale of 1-10 with 10 being beyond unacceptable the phone started as a "5". I could definitely see it but it was clearly a "I'd be the only one to notice" amount of yellow. After about 1 hour of direct morning sun on a 75 degree morning it's a "1" now. Just a slightest of slight hints of yellow that may be the warm calibration of the phone.
That's my experience with the whole mess.
Click to expand...
Click to collapse
will try this, thanks.
Started noticing the other night that when I was on certain sites that I would get streaks down the screen. They moved with the text on the screen and it was worse with white backgrounds.
Now when my screen goes on or off, the edges flash green and in certain dark screens I can see green streaking down the panel. As a matter of fact when I use the fingerprint reader, the animation that spreads across the screen is now green tinted as well. It's definitely getting worse as time goes on even though earlier today I couldn't see any defects at all!
I have to say this is my first time having a problem with an OLED panel. Since I converted my Tello plan to eSIM, it's going to be a problem if I have to be without my phone for awhile. I guess I better order a Tello SIM card before I start the fight with support to get a replacement. It's been in a Spigen Tough Armor the whole time and the panel isn't cracked nor has it sustained any drops that should have damaged it but I've heard enough horror stories about Google support to know that my buying the phone at Best Buy may end with them refusing to repair it without a huge fight.
Very disappointing.
EDIT: Well at least Tello made the ordering process easy. $2 for the SIM, $5 for 2-3 day USPS shipping. Worst case scenario having it on pSIM I can just stick it in my OnePlus 9 for a bit.
EDIT2: That was way easier to get fixed that I was expecting. I had no issues with the Pixel repair support rep I chatted with and I called two uBreakiFix locations. The one closest to my house didn't have the screen in stock but could order it. The one less than 5 minutes further away had the screen and got it changed in about an hour. Very pleased!
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Hmm that's unfortunate.
Has the screen's edge been hit by mistake?
That support fight will be a real joy lol. If you can't get Googs to do the right thing, just keep opening tickets. I'm sure you're aware, but it takes playing the competence lottery to get the right gatekeeper to support their hardware these days. I went through hell with this not that long ago. They're going to try and get you to use some random authorized repair center or send it to them. In both cases, in my area, that would've left me without a phone for over a week. Finally got the right person to replace my defective unit. Best of luck and sorry you have to go through the process. Not that there's many out there, but getting one of the rare lemon devices (user error aside) is always a bit frustrating, considering how expensive these things have gotten.
DSF said:
Hmm that's unfortunate.
Has the screen's edge been hit by mistake?
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Click to collapse
No. And the interesting thing is it seems to get worse when it's warm. I woke up this morning and the only symptom anything is wrong at all is the green flash but it's barely perceptible, you have to really be looking for it.
I restored the stock software last night since I was on the beta and wanted to make sure it wasn't software. The entire screen was basically pulsing when I fell asleep and all my apps were being restored from backup.
Medic1933 said:
That support fight will be a real joy lol. If you can't get Googs to do the right thing, just keep opening tickets. I'm sure you're aware, but it takes playing the competence lottery to get the right gatekeeper to support their hardware these days. I went through hell with this not that long ago. They're going to try and get you to use some random authorized repair center or send it to them. In both cases, in my area, that would've left me without a phone for over a week. Finally got the right person to replace my defective unit. Best of luck and sorry you have to go through the process. Not that there's many out there, but getting one of the rare lemon devices (user error aside) is always a bit frustrating, considering how expensive these things have gotten.
Click to expand...
Click to collapse
Yeah I'm not looking forward to the fight. I'm also going to have to find a way to reproduce the issue every time since it does appear to be intermittent. If it's caused by overheating like I think it is, that will be easier to get them to replace.
I had my screen replaced once already and it's acting up again. Part of me wonders if it's the onboard GPU as it really freaks out when I play Star Trek Timelines. Sometimes the screen goes dark and comes back if I hit the power button. Other times I've had it go all yellow or yellow and brown and I had to do the power+vol down to get it to reboot.
I like the phone, but I've never had such issues with any other phone I've owned in 25 years of owning a phone.
I'm about ready to RMA and ask for a new phone.
Superguy said:
I had my screen replaced once already and it's acting up again. Part of me wonders if it's the onboard GPU as it really freaks out when I play Star Trek Timelines. Sometimes the screen goes dark and comes back if I hit the power button. Other times I've had it go all yellow or yellow and brown and I had to do the power+vol down to get it to reboot.
I like the phone, but I've never had such issues with any other phone I've owned in 25 years of owning a phone.
I'm about ready to RMA and ask for a new phone.
Click to expand...
Click to collapse
Yeah I have seen your screen/GPU woes.
The thing is, I don't play games on this thing, yet it's doing it anyway. The first time I noticed it was while it was charging and the device was warm so heat seems to be the likely culprit. My phone's temperature usually averages about 30C so it's not like I'm abusing the heck out of it...
I haven't filed a ticket with Google just yet. Would prefer to wait for my new SIM card to come in first.
EtherealRemnant said:
Yeah I have seen your screen/GPU woes.
The thing is, I don't play games on this thing, yet it's doing it anyway. The first time I noticed it was while it was charging and the device was warm so heat seems to be the likely culprit. My phone's temperature usually averages about 30C so it's not like I'm abusing the heck out of it...
I haven't filed a ticket with Google just yet. Would prefer to wait for my new SIM card to come in first.
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Click to collapse
Often when I plug my phone in to charge, you can see this "wave", for lack of a better term, go up the screen. Like some sort of electrical pulse. The screen gets snowy for a second but it's still readable. I was never sure if it just an animation that it does when it starts charging or if its a hardware issue. It charges fine. Have you experienced that?
I think both the Tensor and screens come from Samsung. Wonder if Samsung had some bad batches and threw them in Google's stuff, or if their QC just sucks.
It's not something I've seen in Samsung phones before - either SD or Exynos based.
I haven't updated to the latest update yet, so I'm not sure if that will help or not.
Superguy said:
Often when I plug my phone in to charge, you can see this "wave", for lack of a better term, go up the screen. Like some sort of electrical pulse. The screen gets snowy for a second but it's still readable. I was never sure if it just an animation that it does when it starts charging or if its a hardware issue. It charges fine. Have you experienced that?
I think both the Tensor and screens come from Samsung. Wonder if Samsung had some bad batches and threw them in Google's stuff, or if their QC just sucks.
It's not something I've seen in Samsung phones before - either SD or Exynos based.
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That is an intentional charging animation.
It certainly does seem like Google has more screen problems than other manufacturers. Just look at all the pink OGs, 2s, 3s, 4s, and 5s on Swappa...
If it were an ice car I would say 'it needs new oil, don't worry'
EtherealRemnant said:
That is an intentional charging animation.
It certainly does seem like Google has more screen problems than other manufacturers. Just look at all the pink OGs, 2s, 3s, 4s, and 5s on Swappa...
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Click to collapse
Ok, glad that's just an animation. It looks cool at least.
5a's had the black screen of death. Have there been other complaints about the screen elsewhere? I've seen a few others besides us having problems, but I haven't seen any mentions on other websites that I read.
Superguy said:
5a's had the black screen of death. Have there been other complaints about the screen elsewhere? I've seen a few others besides us having problems, but I haven't seen any mentions on other websites that I read.
Click to expand...
Click to collapse
I just remember all the pink screens I saw when I was trying to find a decent price on a used Pixel. There were far more pink and heavily burned in OLED panels on the Pixels than anything else. I know they used cheaper LG panels for the early models but still.
Here's video of my Pixel 7 Pro screen flicker.
It gets worse over time and eventually will go completely black after about 15 min of continuous use. The way around this is to let the screen 'rest' for about 15 min, then it acts (mostly) normal.
This has really put a damper on my Candy Crush flow...
I also get this action when charging if AoD is on.
https://twitter.com/i/web/status/1592569921271402496
I've got an RMA request in. They actually had me email this video to them so they decide if they're going to honor my claim.
Oof. I see another class action in Google's future...
My screen did start to flicker when it was setting itself back up after I used the Android Flash Tool and I figured it was going to go out completely if it kept going so I powered it off and went to bed. Got up this morning and it was fine until it warmed up again.
Well I chatted with them and they confirmed that it's a covered warranty repair and I just have to call UbreakiFix and set up an appointment.
EtherealRemnant said:
Well I chatted with them and they confirmed that it's a covered warranty repair and I just have to call UbreakiFix and set up an appointment.
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Click to collapse
I am glad you were able to get a fix covered under warranty! It really sucks when these things happen.
I hope everything goes smoothly and you don't have any more problems!
robbbzilla said:
I am glad you were able to get a fix covered under warranty! It really sucks when these things happen.
I hope everything goes smoothly and you don't have any more problems!
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Just picked it up. Got some ramen, sushi, and a Kirin while waiting. Overall, very pleased. Took them less than an hour from drop off to repair.
Actually didn't even know there was a ramen place in this shopping center and it was the best I've had so I'll be coming back
That was quick! Glad it worked out.
hand-filer said:
That was quick! Glad it worked out.
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I am starting to wonder if people having issues when not buying from Google are going to Google Store instead of Pixel repair. Dude didn't even ask where I bought it, just what country I bought it in, if I was still in that country, the IMEI, and pictures of the malfunction. It couldn't have been easier.
EtherealRemnant said:
Well I chatted with them and they confirmed that it's a covered warranty repair and I just have to call UbreakiFix and set up an appointment.
Click to expand...
Click to collapse
Yeah - they agreed to RMA my phone. I don't mind waiting a few days and sending it in. Maybe they can figure out what went wrong better if they have the phone.