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Thanks for the $199 credit AT&T

I'm on day 29 of my 30 day buyers remorse. Still love the phone but the GPS issues irk me. Also the fact that I paid $199 while others are getting it for free bugged me. So, I dialed 611 and spoke to an agent. They informed me that they are aware of the GPS issue and then transferred me to a acct negotiator rep ( or whatever term they are using).
I explained to them that my 30 days was nearly up and the GPS issue still hasn't been resolved. Also that I was irritated that I paid 199 while other stores were giving the phone away for free. (I then suggested that maybe AT&T gave the phones away because they knew about the GPS issue). I said I was thinking of taking it back and going with a different provider. They then came back and offered my a $199 credit and if I wanted to I could talk to a top level tech about adjusting my GPS. I took the credit but there obviously was no point in talking to the top tier tech rep.
so yea for me, a free Captivate + taxes. And I suppose the GPS fix will be out in a month or so. Really the GPS is the only issue that's bugging me now...

did they have to get into your phone in any way?
if thats the case it might be worth a shot.

iamamp3pimp said:
did they have to get into your phone in any way?
if thats the case it might be worth a shot.
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nope. they just said 'thanks for being a loyal customer'... i don't think they can just "get into my phone" anyway, can they? This was all over the phone, I didn't go into a store or anything.

Too bad in Ga the remorse period is only 20 days...didnt work for me
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I tried and didn't work for me. She just said that I will still have an 11 month warranty so if the phone still has problems 11 months from now I can exchange it for a brand new one... for free. I asked her to clarify that I wouldn't need to pay for anything and she said absolutely not. She said she would "note it" on my account that I can exchange the phone for the exact same one for up to the next 11 months.
Darn.. I wanted a free phone though.

Yeah I ended up taking mine back (I paid the full price so I can keep my month to month in case I want to jump at some point), but seeing that we can get them for free makes me think that once Samsung fixes this issue and (hopefully?) we get 2.2 I will go ahead and snag one of these again.

wow they just told me I could not extend the buyers remorse period and that if I don't like the performance of the phone I should return it. and that is that. I said but ATT doesn't have any android phones on par with the captivate... but verizon does and he says then maybe I should go with verizon. if that is what will make me happy because they want happy customers.
Edit:
This has really got me thinking hard about jumping ship now... My sister just got an HTC Incredible on Verizon and she loves it.... I know its not quite the galaxy S but hey with a fully functional aGPS and a Froyo update around the corner who is going to notice the difference. Maybe I can family plan it up with her.

There's a bunch of folks that have been doing the same thing, and most HAVE received some kind of credit back. I tried last night, and jumped through a number of hoops, making it almost not even worth all the hassle, but this afternoon I was credited $100 to my account. I've heard anywhere from 100-199. I guess it all depends on the manager you are speaking with at the time.
They technically do not have to give you a credit back, because essentially it is price matching, which they do not do. So hopefully those that are planning on trying, get a customer service rep and or manager that is in a GOOD mood.

What if we bought the phone through best buy? Can we still talk to att about the issue?
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I bought mine through amazon wireless... and yes they asked where I bought it. so it might matter to your success in getting a credit if you went direct through att... If I return I have to return to Amazon and then deal with ATT for the service plan restructure.
the warranty is a year I believe so you can probably do a 1:1 swap as was stated above.
-p

Just remember that warranty replacements are refurbished units, not new ones...

replacing a year old unit with a refurbished unit sounds good to me.

acandia007 said:
What if we bought the phone through best buy? Can we still talk to att about the issue?
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I actually bought mine from best buy. They didn't ask me where I bought it.

I tired and the lady was like totally ignoring what I was saying. She was like well if you want you can take back to the store and get a refund. I was like whatever!
She looked up the GPS issue in the system and all it had was to enable use wireless networks. I was like that only enables cell tower location, doesn't help with GPS issues. System had nothing about a update or anything. So odd you find variations. This was the business premier services too. So tempted to change carriers but after 12 years .... You would think they would take care of you. Last time I called though they gave me 3000 roll over minutes so I guess I can't complain.
You must be like my friend and have an ability with dealing with companies... lol.

sorry to thread jack but where are people getting free captivates from? does anyone know if any of those places allow you to keep your unlimited data plan?

soul4rent said:
sorry to thread jack but where are people getting free captivates from? does anyone know if any of those places allow you to keep your unlimited data plan?
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Originally walmart.com (letstalk.com) had it for free and then went to $99. Most places I have seen for $99. tigerdirect.com mypoints.com, cellstore.com, are all $99. I think you can keep your dataplan, one of the sites had a wizard that would check your account, I think it was tigerdirect.

I called them and was able to get a $75 credit to my account. I was out of my 30 days as well. I told them that I used it to log when I go out running, and my routes were choppy and it was recording that I was running mcuh more than I actually was. I made the comment that if it was a $50 phone, like I see it advertised at some places, I wouldn't have as big an issue, but seeing as it was $199, I expect it to work how it's advertised.

I have no issues with my GPS...takes a few seconds to lock on but it's not a big deal to me

Captivate is now 1 CENT!!

Friend just emailed me....the Captivate is now just 1 cent. Not a bad deal, eh?
http://tinyurl.com/2a9d8az

This is Amazon, much like WireFly,LetsTak and any other reseller they can price the phone at whatever price theyd like since they make comission off the monthly plans more so than the actual hardware. Theyll take a big hit ($200-$300) on the phone in order to make it back up with the plan.
BTW this is for new contracts only via Amazon, renewals are still $99 and Family is $149.

I just ordered one from Amazon for a penny. So long Sprint and so long samsung moment (blech)

I ordered mine from Amazon along with 3 other phones on a new family plan with 1400 minutes. Total cost after shipping: $.04.

makes me feel I made a mistake getting the phone in the first place. Good thing I like the phone.
Sent from my SAMSUNG-SGH-I897 using XDA App

iamamp3pimp said:
makes me feel I made a mistake getting the phone in the first place. Good thing I like the phone.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Why would you feel like you made a mistake getting the phone if you like it just b/c the price went down? Hell, I paid $175 for mine (Family plan upgrade-secondary line) and I'm still happy with my purchase. I agree that it is annoying to see them offer such good deals for new users and screw over "loyal" customers though...

AT&T charged me $100, they gave me the $100 discount for being a loyal customer. Funny thing is i joined when the iPhone 3G came out.
I tried to get my wife to get it for 1 cent but she insists on getting the EVO, loyal yo sprint.
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logicrulez said:
AT&T charged me $100, they gave me the $100 discount for being a loyal customer. Funny thing is i joined when the iPhone 3G came out.
I tried to get my wife to get it for 1 cent but she insists on getting the EVO, loyal yo sprint.
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Loyal enough to pay 240 dollars more over the length of her contract? I've been with Sprint for 5 years and I'm not THAT loyal to them

wildkarrde21 said:
Why would you feel like you made a mistake getting the phone if you like it just b/c the price went down? Hell, I paid $175 for mine (Family plan upgrade-secondary line) and I'm still happy with my purchase. I agree that it is annoying to see them offer such good deals for new users and screw over "loyal" customers though...
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To be fair Amazon's a dealer like Wirefly. They make nothing on the sale of phones but get paid on selling the contracts. The Captivate is 99 dollars if you are renewing or adding a line on Amazon. Still a better deal than anywhere else. As a NEW AT&T customer I would have spent $199 on the phone at the AT&T store. I was all about to buy a Vibrant yesterday for 70 bucks on Amazon when I found the penny deal on the Captivate. So here I am.

Difference is, when you buy it from the AT&T store, they cover your warranty for the year - and their warranty is great.
If you buy it anywhere else, you have to deal with Samsung directly unless you get lucky and AT&T ships you a replacement regardless.

wildkarrde21 said:
Why would you feel like you made a mistake getting the phone if you like it just b/c the price went down? Hell, I paid $175 for mine (Family plan upgrade-secondary line) and I'm still happy with my purchase. I agree that it is annoying to see them offer such good deals for new users and screw over "loyal" customers though...
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Not so much a mistake, I am happy with my purchase. It's just the price that we pay to get the best in tech before everyone else.
I've never done that before, and used to tout that my motorola karma was pretty much the same thing as a smartphone.
Obviously I had no clue what I was talking about.

qwertyaas said:
Difference is, when you buy it from the AT&T store, they cover your warranty for the year - and their warranty is great.
If you buy it anywhere else, you have to deal with Samsung directly unless you get lucky and AT&T ships you a replacement regardless.
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Now THAT I dodn't know. Guess I'll be adding insurance.

gunnyman said:
Now THAT I dodn't know. Guess I'll be adding insurance.
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It's what I was told from AT&T and when I spoke to Letstalk, Wifefly and so on. But FWIW, people have stated that they just called AT&T and they sent them a replacement - but that could just be a YMMV. I would try to verify as well before you add insurance in case you don't need to.
But for $.01, I'm jealous!

Amazon has such a great rep that I doubt they'd have entered the Wireless sales business without some assurances from carriers. Wirefly has a shady rep from what I was able to google.

i paid full retail cause i wasnt up for upgrade... and thats for two phones too.. -_-. bye 1000

The thing many of you guys are not realizing is that this price and other similar deals are for completely new accounts only. Upgrades or even new family plan lines will bump up the price to $100-150. Under the circumstances most of the people I know who paid for Captivates, they wouldn't have saved any more money if they had waited, as everyone I know who has a Captivate was already an AT&T customer.
And quite frankly, while the Captivate is a great phone, it's not worth putting up with AT&T over if you're on a good carrier, especially since there is/will be a Galaxy S for all major carriers.
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JPS81 said:
The thing many of you guys are not realizing is that this price and other similar deals are for completely new accounts only. Upgrades or even new family plan lines will bump up the price to $100-150. Under the circumstances most of the people I know who paid for Captivates, they wouldn't have saved any more money if they had waited, as everyone I know who has a Captivate was already an AT&T customer.
And quite frankly, while the Captivate is a great phone, it's not worth putting up with AT&T over if you're on a good carrier, especially since there is/will be a Galaxy S for all major carriers.
Sent from my SAMSUNG-SGH-I897 using XDA App
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This man speaks the truth. Listen to his words. And get him a beer!

gunnyman said:
Amazon has such a great rep that I doubt they'd have entered the Wireless sales business without some assurances from carriers. Wirefly has a shady rep from what I was able to google.
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True, but reading through Amazons policy, they only support the phone for 30 days - as do all online retailers besides AT&T itself (they have a full year). Other online retailers pass the warranty to Samsung. But for the period Amazon does cover it - they have great customer service.
I'm not saying that's bad as I never dealt with Samsung for warranty purposes. I just know that AT&T deals with warranty issues very well. But regardless, $.01 for this phone is an amazing deal. The chance of needing a replacement post-30 days might not even occur for you - and if it does - you can always try AT&T for replacement.

where did u get ur captivate at?

i see a lot of good deals on amazon, wirefly, lets talk.... but i dont know if i can trust those websites or just go to at&t... i really think im gonna choose a captivate over the iphone 4. seeing all the various homescreen mods on a thread here made me want it more lol. so where did u guys get it from and how much? if u got them not at at&t how does the it change ur service plan? does it stay the same? thanks everyone and hope to get a captivate, root and enjoy? im coming from a tilt 2 running one of nrg'z ROM's and have android 2.2 as well . cant wait to see froyo on this beast!

I got mine from Amazon, had to change/add the data plan (didn't get grandfathered in). I think letstalk is the only one that provides an option during checkout to "keep current unlimited plan" as of right now.
Amazon is definitely the best price for just the phone, but if you want to keep your data plan, I believe letstalk is the one you have to go to. You don't confirm any changes until you submit the order just to check, I did the same thing when I was shopping around.

Well I bought mine from a corporate store on launch day of the phone. I got to keep my unlimited data plan because otherwise I would have bought it out right at that point.
HTH,
Charlie

199.99 plus tax a few minutes after it became available on AT&Ts website

Got mine from wirefly, letstalk is another place. Nothing wrong with these sites, just more bs to deal with when ordering
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Amazon from the 1 penny sale. New ATT customer here.

I bought it a day after it was released at the nearby corporate store with no contract for $350.

Got mine at walmart for $148.88 on an upgrade.
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firehazard said:
I bought it a day after it was released at the nearby corporate store with no contract for $350.
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Where was it? I was about to buy one from craigslist for $350. Would anyday prefer the phone without contract at that price.
And was that a Samsung corporate store?

$199.99+tax, upgrade, 11AM EST opening day

Got two,
For the wife - Free with an contract renewal from Letstalk.
For me - Sold old iphone 3GS 32 gig (in contract till march'11), and invested the money on unopened Captivate of Craigslist for $330 USD, still have about $100 in pocket to look at avialable options to upgrade with contract revewal come march.
Btw, will ATT honor the 1 yr warranty on the captivate bought off craigslist?

Um, probably not..

$99 from Lets Talk

I got mine at Best Buy through their Best Buy Mobile department and they price matched Wirefly which had it at $169.99 a few weeks ago. Funny thing is my contract extended, but I still have my upgrade discount for another phone too.

Bought it at Best buy on launch day for $199.
Contacted AT&T 29 days later to complain about GPS and told them I was switching carriers.
They offered to give me the phone for free.
Got my 199. credit and I'm good to go.
net cost: $0 for the phone

Citznfish said:
Bought it at Best buy on launch day for $199.
Contacted AT&T 29 days later to complain about GPS and told them I was switching carriers.
They offered to give me the phone for free.
Got my 199. credit and I'm good to go.
net cost: $0 for the phone
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I'm surprised AT&T did that since the GPS issue has nothing to do with them. It's all Samsung's fault.

UberGoat said:
I'm surprised AT&T did that since the GPS issue has nothing to do with them. It's all Samsung's fault.
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I bet at the time they didn't know that

gunnyman said:
I bet at the time they didn't know that
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Anyone at AT&T should know a GPS problem is not due to the network. Bottom line is they will do anything to keep you under contract, probably even more so if you're one of those deviants that likes Android better than the iPhone, lol.
I got mine off eBay for $400. I saw it cheap on NewEgg and you could keep your unlimited data plan.

$99 at AT&T, kept my unlimited data plan from my iPhone 3G. Talked to customer service and they told me if you have unlimited data you will keep it as long as you keep a smart phone and dont switch your data plan.
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At best buy mobile for 149.99 and they gave me free car charger and free samsung bluetooth headset and also got to keep my unlimited data
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Can I sell my new Skyrocket? Or will I receive a penalty? Help, very desperate.

Hello everyone,
Times are tough. I need my phone for work but at the same time I also need some cash. Sadly I have to stick with my old Captivate. My plan was to sell my skyrocket, which I am already falling in love with.
I renewed my contract with ATT today at a ATT authorized small carrier dealer (Chinese shop). They ended up giving me the skyrocket for free. But the guy warned me that if I tried to sell the skyrocket then AT&T will terminate my contract. On my contract with this shop (AWG in San Gabrial Valley, CA), it says if my contract gets terminated in any kind of way within 180 days then I will owe AWG $300 for each PCS line. I have a family plan. He said if I wait 2 months then I can sell the phone, but not to sell it right away and that I need to use the phone during this 2 month period. He also said if I had an iPhone I would have to keep it for 6 months!
I don't know if this is true because I see people selling phones on craigslist left and right. Does anyone have any advice for me? Would AT&T really terminate my contract just because I choose to use my old phone?
SORRY FOR THE LONG POST! I hope you guys can help me here.

Its not true u can sell it your stuck with the sim card and bill for 2 years but u can sell the device ive done it so have many many others. Thats the great thing about phones with sim cards u can sell or trade them at your discretion. I traded my sgs2 for the skyrocket.

You should be able to sell it. The phone its self is not bindingly tied to the sim card it has. People do it with iphones, and well, every phone out there. I don't think at&t would terminate you for selling a phone. Now, if you sold/lost your phone with the sim card still in it and someone were to rack up alot of charges, then yeah, you might be penalized. If you do intact get charged, att cancels your contract, your cat gets eaten by a dog that subsequently gets hit by a car that gets hit by a semi, don't blame me as, I just was browsing and chimed in
Sent from my MB860 using xda premium

bzmotoninja83 said:
You should be able to sell it. The phone its self is not bindingly tied to the sim card it has. People do it with iphones, and well, every phone out there. I don't think at&t would terminate you for selling a phone. Now, if you sold/lost your phone with the sim card still in it and someone were to rack up alot of charges, then yeah, you might be penalized. If you do intact get charged, att cancels your contract, your cat gets eaten by a dog that subsequently gets hit by a car that gets hit by a semi, don't blame me as, I just was browsing and chimed in
Sent from my MB860 using xda premium
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silver03wrx said:
Its not true u can sell it your stuck with the sim card and bill for 2 years but u can sell the device ive done it so have many many others. Thats the great thing about phones with sim cards u can sell or trade them at your discretion. I traded my sgs2 for the skyrocket.
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Thanks guys. Yeah, I don't understand why ATT would terminate my contract out of the blue, specially for using my old phone. It just doesn't make sense or add up. I really wish I could have been apart of this great community. I hope ICS comes to you guys real soon.
Also, your sig on your internet speed and it being comcast = hilarious haha. For a second I thought it was your mobile phones speed!
Please, if anyone has a horror story of this actually going wrong. Chime in and let me hear. But if you guys have successfully sold your phones or traded them with no problems then let me know also.
Ahmen!

this is my phone speed 35.21mbps download

You would only be penalized if the line in question is cancelled. I work for At&t in the city of long beach (company owned retail) and we get customers in our stores that do the same thing... if its not blackberries, its iPhones... but yeah. You could definately sell the phone, but u gotta keep the 2 year commitment.
Sent from my Samsung Galaxy S2 Skyrocket using xda premium

Your contract and at least the $15 per month smart phone data plan as well, from how I understand.
Sent from my páhhōniē

Will a LTE sim work in a 3g phone? I know commingle from an infuse to a Skyrocket I had to get a new simcard. Not sure if that would affect your contract
SKYROCKET

whodat006 said:
Will a LTE sim work in a 3g phone? I know commingle from an infuse to a Skyrocket I had to get a new simcard. Not sure if that would affect your contract
SKYROCKET
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Yes! I took the sim out of my phone LTE Skyrocket and put it in my old cappy to get my contacts on it..LONG STORY WHY I WENT THIS WAY...but none the less..I kept the SIM in the phone for 3 days with no issues. Works fine!

imjester77 said:
Yes! I took the sim out of my phone LTE Skyrocket and put it in my old cappy to get my contacts on it..LONG STORY WHY I WENT THIS WAY...but none the less..I kept the SIM in the phone for 3 days with no issues. Works fine!
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Nice
SKYROCKET

theli0ntamer said:
You would only be penalized if the line in question is cancelled. I work for At&t in the city of long beach (company owned retail) and we get customers in our stores that do the same thing... if its not blackberries, its iPhones... but yeah. You could definately sell the phone, but u gotta keep the 2 year commitment.
Sent from my Samsung Galaxy S2 Skyrocket using xda premium
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Thank you. I think you gave me more better reinforcement along with everyone else here. I'll be sure to hit the thanks meter on all you guys.

I can't believe someone would blantantly lie like that. That's absurd.
Sent from my Galaxy S2

Simba501 said:
I can't believe someone would blantantly lie like that. That's absurd. AT&T would lose a lot of customers if what that guy told you was the case.
Sent from my Galaxy S2
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You also have to remember it came out of a retailers mouth not a corporate agent. I will only deal with cor stores. The hell with retailers
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gr8hairy1 said:
Your contract and at least the $15 per month smart phone data plan as well, from how I understand.
Sent from my páhhōniē
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You Dont have to keep the data plan. Very common misconception.

Newter55 is correct. Remove that data plan and save yourself $25 (or $15) a month. As long as the line in question is active, you will be fine. I know going into corporate retail can be a major drag, but it beats dealing with authorized retailers... it seems like lately 95% of fraud gets tracked back to dealers... everytime I get manager escalation regarding fraud, its the first question I ask my customers.. and 9 times out of 10, it all goes back to them. The funny part is when u try to contact the dealer and they act like you are speaking Swahili lol...
Sent from my SAMSUNG-SGH-I727 using xda premium

Read your contract very carefully. If it's something like the contract that I signed with Amazon, if I remove my phone/data package within the first 6 months, I will get charged $250 (from Amazon, not from AT&T). This is partly because I got the phone for $.01, instead of $249 like I would have paid directly through AT&T.
This is usually only the case with e-tailers. I have not yet seen this type of thing from authorized retailer stores, but there's a first time for everything.
I work in customer care at ATT

Lol naa. You can sell it but u have to pay for you plan for the 2 years. People do it all the time aell/trade phones. If you pay your bill for the length u signed for u can sell it now

shimmyx20 said:
Read your contract very carefully. If it's something like the contract that I signed with Amazon, if I remove my phone/data package within the first 6 months, I will get charged $250 (from Amazon, not from AT&T). This is partly because I got the phone for $.01, instead of $249 like I would have paid directly through AT&T.
This is usually only the case with e-tailers. I have not yet seen this type of thing from authorized retailer stores, but there's a first time for everything.
I work in customer care at ATT
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silver03wrx said:
Lol naa. You can sell it but u have to pay for you plan for the 2 years. People do it all the time aell/trade phones. If you pay your bill for the length u signed for u can sell it now
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That's exactly my concern is too. I got the phone from Amazon for $0.1 and I am thinking about selling it and getting either the LG Nitro or Samsung Note but I'm worried about Amazon charging me $250.

It all depends where you bought it; read your contract. Do you have a contract with just AT&T, or do you have one with your retailer as well? If you have a contract with your retailer, for instance Amazon has contracts, you will pay a penalty if you change anything or take the phone off the line, even if you change the number. If you don't have a contract with your retailer, then you just have to deal with AT&T--for instance you bought the phone at Best Buy or a Corporate store. They don't seem to care what you do, as long as you pay your bill. Be careful, many AT&T stores look corporate, but are actually third party retailers.
Again, read your contract/contracts. Don't trust the advice of people who haven't read YOUR contract.

Nakel said:
It all depends where you bought it; read your contract. Do you have a contract with just AT&T, or do you have one with your retailer as well? If you have a contract with your retailer, for instance Amazon has contracts, you will pay a penalty if you change anything or take the phone off the line, even if you change the number. If you don't have a contract with your retailer, then you just have to deal with AT&T--for instance you bought the phone at Best Buy or a Corporate store. They don't seem to care what you do, as long as you pay your bill. Be careful, many AT&T stores look corporate, but are actually third party retailers.
Again, read your contract/contracts. Don't trust the advice of people who haven't read YOUR contract.
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I disagree completly i bought a tmobile phone from amazon and sold it no penality same with att. They dont even know you sold it amazon cant monitor you att acount too see if you changed devices on your account. You sir are wrong. That would mean if you had an old phone and wanted to pop your sim out of your new one and use the old one amazon would charge you 250 because ur not using that phonE. Amazon does not know they get money from ATT for selling you the 2 year contract.... if you terminate you contract before the 2 years then yes they can charge you for it

Walmart/Amazon: $119.98 HTC One X

I've decided its time to move on from my trusty inspire but would like some feedback as it relates to purchasing a One X.
Currently, both walmart and amazon have the phone at $119.98. If I walk into an ATT Corp store, I'm looking at $250+.
I know many people purchased from amazon back when they had that great deal before the phones release, and I would appreciate feedback from both amazon customers and walmart.
Sent from my Inspire 4G using XDA

I heard Amazon has excellent service when it comes to their mobile department, but I haven't dealt with them personally
Sent from my HTC One XL using xda premium

Walmart only carries the black one in store, other than that it is really no different than going to an AT&T store.

If you don't have the unlimited data to keep, you can buy from anywhere. They are the same. Otherwise, it is a hassle to call AT&T to get your unlimited data back because 3rd party online retailers can't let you keep them. I had one experience with Walmart store. Let's put this way, the guy behind the counter has no idea what is a SIM card and why there is a need for SIM card for my AT&T phone. The activation process asked him to get a new SIM card and he had no idea how it looks. Then when he found it and activated my phone, he promptly threw the SIM card into the trash bin. Walmart online runs through a different outlet (wirefly or something).

Got my HOX yesterday from Best Buy. Called ahead and they pricematched amazon for me. Called 2 att stores before and neither could match. just a heads up if anyone reading is interested.

Amazon is excellent. 30 days no questions asked return policy and at least where I live no Sales Tax.
The only caveat is if you're on an unlimited data plan you'll have to add a tiered plan instead then call AT&T and get them to switch you back.

Amazon was very good to me as well.
I've also heard that Walmart isn't bad either.
Still, I would go with Amazon.

I would love to use amazon and or Walmart/bestbuy etc but they don't deal with business accounts, which sucks...

neonsector said:
I would love to use amazon and or Walmart/bestbuy etc but they don't deal with business accounts, which sucks...
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I have a business account and I added a line just fine through amazon.
FYI to anyone attempting to get this deal. It only applies to people who are new customers to att. If you are already in the system the price of the phone would be 179.99 to add a line. Also if you try to cheat the system and get the line in your girlfriends name and then take over responsibility with your account, they will charge you a fee. It has to be a totally new line of service and kept for 6 months to qualify for the $119 price.

seh6183 said:
I have a business account and I added a line just fine through amazon.
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not sure how is that possible, I called 3 times, talked to 2 sales people and one supervisor, all three said they dont deal with business accounts.
I ll give them another call I guess.

neonsector said:
not sure how is that possible, I called 3 times, talked to 2 sales people and one supervisor, all three said they dont deal with business accounts.
I ll give them another call I guess.
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I added a line through their website if that helps.

I'm not seeing anything that says it has to be new customer @ Amazon. They even have an upgrade check tab on the site of the phone, though I am not happy with having to change the plan to try to get the lower price. I went to AT&T store before I knew about this deal and asked them to PM Radio Shack's 179.00 price and they wouldn't so I bolted. Only probem is that RS only offers in white. Need the Gray one for myself. I should try to call AT&T and biotch about the plan thing but only in advance not after buying and then hoping they revert the plan. I don't currently go above 3GB in a month but I'm on a WM6.5 and who knows where the Data usage will go on a new phone.

Manicmechanic said:
I'm not seeing anything that says it has to be new customer @ Amazon. They even have an upgrade check tab on the site of the phone, though I am not happy with having to change the plan to try to get the lower price. I went to AT&T store before I knew about this deal and asked them to PM Radio Shack's 179.00 price and they wouldn't so I bolted. Only probem is that RS only offers in white. Need the Gray one for myself. I should try to call AT&T and biotch about the plan thing but only in advance not after buying and then hoping they revert the plan. I don't currently go above 3GB in a month but I'm on a WM6.5 currently and who knows where the Data usage will go on a new phone.
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Yes there is a button for add a line. When you click it the price changes to 179.

I would NEVER buy another phone from Walmart. I don't care how low the price is. Their employees don't know ****.

SkizzMcNizz said:
I would NEVER buy another phone from Walmart. I don't care how low the price is. Their employees don't know ****.
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You actually ask salespeople for advice? Stopped doing that years ago..
Sent from my HTC One X using xda premium

I would love to buy from Amazon, but I don't want to give up my 2GB data plan which I pay $20.50 for and my 1000 texts. If I buy from Amazon I won't have an option but to choose 3GB for $30 and either no texts or Unlimited for $20. So it is either pay $200 for the phone at AT&T and pay $30.50 for what I need or pay $120 and add $20 to my monthly bill. I would buy from Amazon if I knew I could get back my data and text plans. I just don't trust I will be able to. Anyone with experience in this matter? Have you been successful in getting back your features/services after buying from a third party?

I price matched at Best Buy. Total came out to be around $160 with tax. However, they allowed me to keep unlimited data, which is more than worth it IMO.

RJEvans said:
I would love to buy from Amazon, but I don't want to give up my 2GB data plan which I pay $20.50 for and my 1000 texts. If I buy from Amazon I won't have an option but to choose 3GB for $30 and either no texts or Unlimited for $20. So it is either pay $200 for the phone at AT&T and pay $30.50 for what I need or pay $120 and add $20 to my monthly bill. I would buy from Amazon if I knew I could get back my data and text plans. I just don't trust I will be able to. Anyone with experience in this matter? Have you been successful in getting back your features/services after buying from a third party?
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I got mine from amazon and kept my 2GB plan. You can just ask AT&T to change the plan back when you call them to activate your new phone. They'll do it.

ECEXCURSION said:
You actually ask salespeople for advice? Stopped doing that years ago..
Sent from my HTC One X using xda premium
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No. I'm usually telling them how to do their job because they're clueless.

I got mine at Sam's club. They were on sale for $98
Sent from my HTC One X using XDA