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I don't know if this is true or not, but I read a post on HoFo today that said HTC is now equipped to sell original accessories for the Nexus One including the original Android sleeve that ships with the phone.
If you want to give it a shot, the number to HTC's accessory sales department is 1-888-716-3594. I tried calling them today, but they were already closed. I'd call again tomorrow, but I work during their same business hours. For those interested please post if you find out whether or not we can order replacement sleeves instead of haggling with other XDA members for each others.
I called to price out a replacement battery and they took my info and said they would either email or call me with pricing information and could take my order at that point.
What are the chances they're selling the mythical car dock?
(I'm kidding, I assume we'd have heard about it from Google if it was ready).
Please Share
I would love to hear the prices, if anyone gets any information at all, please share
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
j.bruha said:
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
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If that is the case, I might try and get a second one just as a backup
j.bruha said:
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
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I wonder how would they feel about sending me one to Finland
Oh, and hey, a tip: if a company gives something for free just to be nice, don't exploit it or they'll stop
Lahdekorpi said:
I would love to hear the prices, if anyone gets any information at all, please share
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10 dollars I just bought one from htc
oh yeah! i didnt go for the sleeve, i asked for a new pair of headphones! my left earpiece was yanked off at work last week..
first rep. denied my request coz i told her it was my fault my left earpiece came off. DAMN IT!!!! i hate being so honest!
the next day i called again and told the other rep. my headset was defective. THIS TIME I LIED! the rep then processed my request and sent me a new pair. FOR FREE
im not tryin to scam htc or anything, i was ready to buy the stock headphones i like how i can skip rewind play and pause my music with the stock headphones and i think the sound quality was alright. BUT HEY IF THEY ARE GIVING THEM FOR FREE ILL TAKE IT ANYTIME OF THE DAY!
its weird they are not selling them but rather give them to nexus one owners.
maktucali said:
oh yeah! i didnt go for the sleeve, i asked for a new pair of headphones! my left earpiece was yanked off at work last week..
first rep. denied my request coz i told her it was my fault my left earpiece came off. DAMN IT!!!! i hate being so honest!
the next day i called again and told the other rep. my headset was defective. THIS TIME I LIED! the rep then processed my request and sent me a new pair. FOR FREE
im not tryin to scam htc or anything, i was ready to buy the stock headphones i like how i can skip rewind play and pause my music with the stock headphones and i think the sound quality was alright. BUT HEY IF THEY ARE GIVING THEM FOR FREE ILL TAKE IT ANYTIME OF THE DAY!
its weird they are not selling them but rather give them to nexus one owners.
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What do you mean you were ready to buy??? You just admitted you called in, and chose to lie, to trick them into thinking it was a warranty replacement and send it in for free just so you could save a few dollars on your $500 phone... wow.... what a new level of low.... congratulations to you... I guess my feeling is pitty?
And just for the record, THEY ARE NOT GIVING IT FOR FREE... if it is a factory deffect with yours, then you are entitled to a replacement/fix... it isnt that they are choosing some people, based on what you tell them, to get a free pair...
What happens is that because of ppl abusing the system (i.e. like you) these companies get fed up and make crappy obstacles that genuine users with genuine problems need to jump through in order to get genuine support...
royn said:
What do you mean you were ready to buy??? You just admitted you called in, and chose to lie, to trick them into thinking it was a warranty replacement and send it in for free just so you could save a few dollars on your $500 phone... wow.... what a new level of low.... congratulations to you... I guess my feeling is pitty?
And just for the record, THEY ARE NOT GIVING IT FOR FREE... if it is a factory deffect with yours, then you are entitled to a replacement/fix... it isnt that they are choosing some people, based on what you tell them, to get a free pair...
What happens is that because of ppl abusing the system (i.e. like you) these companies get fed up and make crappy obstacles that genuine users with genuine problems need to jump through in order to get genuine support...
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His earbuds were BROKEN and they wouldn't replace them knowing he did it so he didn't have much of a choice but to tell them it was a factory defect...It's one thing if you truly broke them and it your just getting them to get them..
Frankly if the guy's willing to buy them but unable to, which is the case right now, I agree with his "white lie" approach. It's not like he's trying to get a second set as a backup or something... i.e. he's not abusing anything here.
like i said i did not go for the sleeve. i have my sleeve my earphone on the other hand broke. so i was gonna BUY a pair but the rep said they DONT sell them IDK why but if it was defective they will send out a pair.
i like the stock headphones. mine broke and i was looking to buy a pair.
how the hell did i abuse htc? coz i lied? i didnt mind paying for headphones but this is the only option to get the stock headphones. call htc and try to buy one they will tell you what they told me. they dont sell them right now. and there is no way of buying one. its not my fault if they are too slow with providing accessories for sale.
i was just sharing my experience with costumer support. and if you got the wrong ideas then you got problems buddy.
uansari1 said:
Frankly if the guy's willing to buy them but unable to, which is the case right now, I agree with his "white lie" approach. It's not like he's trying to get a second set as a backup or something... i.e. he's not abusing anything here.
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THANK YOU!!!!!!!!!
maktucali said:
THANK YOU!!!!!!!!!
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... and this is coming from, you guessed it, the guy that sent back a free N1.
yes i know! whats new? whats going on?!
If you guys are trying to get free stuff out of HTC, please don't. They are in some hard times right now.
Called HTC a week ago asking if they were selling any factory oem batteries & sleeves yet... they took my IMEI number and said they'd get back to me...
Never heard from them but 5 days later a brand new factory oem battery and sleeve was sitting in my mailbox!
+1 for HTC customer service!
HTC is pretty cool, just called cause my sister wanted a sleeve for her phone. Asked if they were selling, the rep asked if I had lost it, told him nope. They still sent it out for free.
+1 HTC
just called up, said if i lost mine he could send a new one, told him i did, hes sending a new one.....he said if i needed to purchase another to call customer care, also asked about battery he said buy from google.com/phone
Ill be picking up the g2x tomorrow when the store opens at the tmobile store on northern and parsons in nyc. This will be my first time getting a tmobile phone at launch so does anybody know if there is usually a line?
Im also worried because there will be 3 new devices releasing at the same time
probably not.
xdmds said:
Ill be picking up the g2x tomorrow when the store opens at the tmobile store on northern and parsons in nyc. This will be my first t
ime getting a tmobile phone at launch so does anybody know if there is usually a line?
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pretend its black friday and go there at like 3 am...... <---sarcasm! lol
at my store (witch was a little kiosk in the mall) when the vibrant was launched there was a line.... id say get there early cuz i asked the rep if alot of these phones have been sold online/phone and she said YES ALOT!
I got the Vibrant 5 days early from Costco Too bad can't get G2X like that...
the only reason people lined up for the iphone is because they are/were weak minded and succumb to the subliminal advertising that apple ran. I mean seriously it is just a phone.
Did they change the release date? Everything I'd heard was that they were supposed to be in the stores on 4/20, i.e., Wednesday, not tomorrow.
I think you are correct, I think it is 4/20 not 4/19 .. so that guy can go in tomorrow if he wants lol.
lol ya start the line for us Ill send you a card with my name on it you can tell people your holding a place in line for me till wed morning.
Think many people who wanted one now ordered via phone/web. Doubt many will be in-store.
Im getting mine in store also this Wednesday here in Nashville TN. I called last Saturday to verify that they will have some on the 20th. She said yes. And also put me on a Waiting list for the phone. According to her, they will hold a phone for me for 24hours and she asked for my Name / TMobile number.
Funny thing is, I was the first person on / starting the list. I called again today to verify again and was told they now have 3 total people on the list lol. Ima go there first thing in the morning though.
Was going to order online but dont like paying for things and having to wait on my items. Id rather pay and get the item right then and there.
I remember when I ordered the Nexus One back in Jan when it launched. Those where the longest 2 days of my life LOLOL.
I once showed up mistakenly one day early to pick up a video game and they actually sold it to me. Could be he is the one laughing tomorrow ... Well probably not but I always root for the underdog. Lol
The store where I picked up my vibrant a long time ago, said I won't have any problems picking this up Wednesday. I can't wait!
I went to the T-mobile store to check out a G2X. The rep said there should be plenty of G2X's on the sales date and joked that T-Mobile didn't even advertise their new 4G phone.
hypersonicx said:
Im getting mine in store also this Wednesday here in Nashville TN. I called last Saturday to verify that they will have some on the 20th. She said yes. And also put me on a Waiting list for the phone. According to her, they will hold a phone for me for 24hours and she asked for my Name / TMobile number.
Funny thing is, I was the first person on / starting the list. I called again today to verify again and was told they now have 3 total people on the list lol. Ima go there first thing in the morning though.
Was going to order online but dont like paying for things and having to wait on my items. Id rather pay and get the item right then and there.
I remember when I ordered the Nexus One back in Jan when it launched. Those where the longest 2 days of my life LOLOL.
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I've never heard of this waiting list... I might need to look into it this morning
I just spoke with a sales person at my local corporate store (Framingham, MA), who said that they had "plenty" in stock. I asked if I could reserve one, and he said that I shouldn't have any problem if I show up around opening time tomorrow. FWIW.
wmm said:
I just spoke with a sales person at my local corporate store (Framingham, MA), who said that they had "plenty" in stock. I asked if I could reserve one, and he said that I shouldn't have any problem if I show up around opening time tomorrow. FWIW.
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Nice!!!
With them not advertising it. Alot of people dont even know about the G2 except for us since we more Phone Pros. The average Joe dont be on twitter and dont be on XDA so the average person doesnt even know a new Android phone is coming out. That said, there shouldnt be a problem for us getting one at the store.
The store I went to last night (metro Detroit) said they only have 5 in stock and had about that many people come in and ask for them. I'm gonna go back tonight and see if he'll sell one to me early.
I went to a store this evening and a.rep let me look at his, which he was very impressed with. The screen is really nice and it is very, very fast. Wish he didn't have a sleeve on it though.
He said that there were a lot of people on their waiting list, but that they got a lot of phones. I put my name on one and I will probably go in tomorrow morning and pick one up.
yes, some stores have a waiting list. I was in one store this evening that the manager was VERY knowledgeable about the G2x. We chatted for a while and he revealed that they only have 10 in stock. He ended up adding my name to one G2x box for me. I watched him go to the back of the room and added my name to it. He also said that they are expecting more phones tomorrow.
i called my local tmo corp store yesterday and was told "just try to be here at 10." the rep mentioned that they'd have "plenty" in stock and he didn't think that it'd be sold out quickly.
Hey everyone, as some of you might know, i have been trying to get an android phone for quite some time now. After having followed many device, i have been trying to get the Infuse since it was released. A friend of mine will be in NY tomorrow for a couple days and I am trying to have my cousin pick up the phone for me to give to my friend. He said there is an ATT by his work on 34th. I know that's not much info, but by anychance are any of you fmiliar with that location? My brother tried to get it for me in Boston and they kept telling him that they would not sell it to him without a contract. I am trying to avoid that bs this time around... SHould my cousin mention that I live out of the country and see if they are more willing? Anyways, any thoughts and or opinions are greatly appreciated. Hope this works out for me this time around.
Thanks everyone!
Wally world! (walmart) they dont give crap about it. they should be able to sell it to you.
Thanks Transformer!
I don't really know Manhattan all that well, but don't really remember seeing a Walmart anywhere around... I need to purchase it somewhere where i have friends or family traveling so that they can bring it back to me as I am currently living in the Dominican Republic.
dont really give explnations. just say you need to buy a phoen off contract.
Well my day went from great to sh*t in just a few minutes... I get a msg that my cousin is on his way to get me the Infuse at an ATT in NY so that he can give it to my buddy who is coming back to the DR tomorrow. Then i get the msg that they would not sell it to him off-contract... This keeps happening everytime i finally have someone in the US that can get the phone. Losing all hope...
Best Buy. There is a 24 hour one somewhere in the 30's in Manhattan.
Seriously? Anyoen happen to know how much Best Buy is selling them for off contract?
Thanks!
http://www.bestbuy.com/site/AT-T-Wireless/AT-T-Mobile-Cell-Phones/pcmcat211300050006.c?id=pcmcat211300050006&&initialize=false&sp=-bestsellingsort+skuid&nrp=15&usc=abcat0800000&prids=&cp=2&qp=crootcategoryid%23%23-1%23%23-1~~q70726f63657373696e6774696d653a3e313930302d30312d3031~~cabcat0800000%23%230%23%231hn~~cpcmcat190800050010%23%230%23%233c~~cabcat0801000%23%230%23%232z~~cpcmcat209400050001%23%230%23%236~~nf929||41542654&_requestid=51005
$600 /10chars
i asked a guy at the att store if we could buy phones off contract just the phoen no contract he said yes.
note! in order for a att store to sell a phone of contract it has to be a corporate store.
thats the info i got when i asked
Thanks everyone!
Dani: sorry, but whats "/10chars?"
Transformer: Thats weird cause my cousin said that it was a corporate store and the people at the store said he might have better luck at one of the small non corporate stores... I just wish i was the one that could do take care of it and i didn't have to have my friends and family jumping around and being given responses and answers that are mixed.
hmm. either way. it is a att product and you are paying full price for it. why not hit up att 1 800 number thur skype and see what you can get done.
maybe have your cousin wait there while your on the phone and have one of the managers from central call in to the store to authorise the sale.
I might just have to do something like that... Wish it were as easy as just purchasing, but hey, i guess good things don't come easy? I need to get hyped up again on this phone, cause this bs is seriously putting a damper on things...lol.
Appreciate all the responses.
Heuser1 said:
Thanks everyone!
Dani: sorry, but whats "/10chars?"
Transformer: Thats weird cause my cousin said that it was a corporate store and the people at the store said he might have better luck at one of the small non corporate stores... I just wish i was the one that could do take care of it and i didn't have to have my friends and family jumping around and being given responses and answers that are mixed.
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there is a 10 character minimum per post. the link didnt post properly so it *****ed at me that the post was too short. then i fixed the link so it really doesnt need to be there
You know.. I'm sick and tired of these loops I'm put through, I'm transferred to the wrong company by AT&T where I had been at least talking to an English fluent speaking woman, who understood everything that I said... yet she transfers me to Premier when I said I placed my claim through Asurion....
Anyways... has anyone ever had a package confirmed to be delivered by FedEx yet there is no package?
I am having this problem now... I have had several mail packages sent to my house and had not had any of them stolen... is it possible that this is the first one? Which happens to be my 200$ replacement phone?
I am just at a loss guys, I am getting no help and I can't just lose $200 I mean, it is possible but please God help me I am a poor man. I'm still in College, I don't have the money or a job to easily get a phone like this...
I sent my brand new phone in with a cracked screen for a possible refurb (new outer skin same old board inside) without a problem... I get my first replacement here no problem for $109, next is bumped to $199 ok... I'll deal with that I really like this phone...
Well no phone... and I am expecting a $250 some dollar bill from AT&T next month
Great... Merry Christmas
I called FedEx to confirm that they had in fact delivered the phone but I wasn't there to receive the follow up conversation, I was using my mothers phone... she didn't say much she said "Sorry Call AT&T" I don't know what that means... I just can't get my mind off this...
What are my options, do they insure packages... or did I just lose $200?
Most likely, you got screwed. AT&T is more likely to assume that you actually have the device, but are claiming to not have it to make money off of it.
Most you can do is cancel your service from AT&T, and the least is try and try and try to talk to someone at AT&T to get a new phone.
Like you said, you pretty much wasted $200...
I think you really lost..
Hey Guys! Great news...
I finally got to Asurion, it took about 4 different people to transfer me to a resolutions department...
They are sending out another one, long as it is in the same condition as the previous one that they had sent, I am happy. by previous I mean the first one that I had actually received.
I told them to terminate the other phone so the bastards can't use it. I only wish I could have done the same to my original second Infuse stolen on Campus.
Looks like I didn't lose $200.00 bucks, for a poor man this a great day
I bought an HTC ONE from swappa. The seller has sold one other item, an iphone 5s. He listed it in great condition but that was it. It was 260 bucks, I had good experience with Swappa so I bought it. When it arrived it was not stock, the boot loader was unlocked and it was running Revolution HD, would not connect to google services and was spotty on the data connection working.
I messaged the seller and he claimed not to know anything about rooting, or putting on a different rom etc, so I asked him if he was the original owner. He replied no he bought it about two weeks ago (I had bought it on 3/22). So as I was digging on the phone to try and figure out what was going on I saw files in the sd card in download - from 3/5 3/15/319.3/21 and so on. He also had pictures dated up to the 21st, and I found the zip for revolution dated the 15th.
I aslo found a downloaded doc for a insurance claim on cell phones..which set off a red flag. I contacted Swappa and told them these things and they thought it was concerning that he seemed not to know anything about flashing etc.
He replied in my sales thread to swappa that he could not believe they would just take my word for it that how do they know I am not lying about it..
SO..in the same sales thread i posted screenshots as proof, since he left screenshots of the phone on it..
http://imgur.com/NWO5yZ6
http://imgur.com/4LfQO5y
http://imgur.com/6CPau3C
You can see then above...and he still insists he knows nothing about it and then went off about me and the staff siding with me and I ruined his first sales experience and on an on but still insisting he knows nothing about rooting and images and roms
at this point I don't know...I am afraid he is going to file some sort of lost or stolen phone claim and screw me. His insisting he knows nothing about roms etc even though there are files on the phone up to the day before he shipped it to me..or do I just accept he got caught in a lie and keep the phone...
any opinions?