Related
I don't know if this is true or not, but I read a post on HoFo today that said HTC is now equipped to sell original accessories for the Nexus One including the original Android sleeve that ships with the phone.
If you want to give it a shot, the number to HTC's accessory sales department is 1-888-716-3594. I tried calling them today, but they were already closed. I'd call again tomorrow, but I work during their same business hours. For those interested please post if you find out whether or not we can order replacement sleeves instead of haggling with other XDA members for each others.
I called to price out a replacement battery and they took my info and said they would either email or call me with pricing information and could take my order at that point.
What are the chances they're selling the mythical car dock?
(I'm kidding, I assume we'd have heard about it from Google if it was ready).
Please Share
I would love to hear the prices, if anyone gets any information at all, please share
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
j.bruha said:
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
Click to expand...
Click to collapse
If that is the case, I might try and get a second one just as a backup
j.bruha said:
Just got off the phone with them. I asked if they carried the stock Nexus One sleeve, he asked if I needed one sent out to me. He asked for my IMEI number, confirmed my address, and said he would send one right out. No charge. I also asked if they carry any other Nexus One accessories and was told only the other original accessories that come with the Nexus. The entire conversation lasted 3 minutes.
Click to expand...
Click to collapse
I wonder how would they feel about sending me one to Finland
Oh, and hey, a tip: if a company gives something for free just to be nice, don't exploit it or they'll stop
Lahdekorpi said:
I would love to hear the prices, if anyone gets any information at all, please share
Click to expand...
Click to collapse
10 dollars I just bought one from htc
oh yeah! i didnt go for the sleeve, i asked for a new pair of headphones! my left earpiece was yanked off at work last week..
first rep. denied my request coz i told her it was my fault my left earpiece came off. DAMN IT!!!! i hate being so honest!
the next day i called again and told the other rep. my headset was defective. THIS TIME I LIED! the rep then processed my request and sent me a new pair. FOR FREE
im not tryin to scam htc or anything, i was ready to buy the stock headphones i like how i can skip rewind play and pause my music with the stock headphones and i think the sound quality was alright. BUT HEY IF THEY ARE GIVING THEM FOR FREE ILL TAKE IT ANYTIME OF THE DAY!
its weird they are not selling them but rather give them to nexus one owners.
maktucali said:
oh yeah! i didnt go for the sleeve, i asked for a new pair of headphones! my left earpiece was yanked off at work last week..
first rep. denied my request coz i told her it was my fault my left earpiece came off. DAMN IT!!!! i hate being so honest!
the next day i called again and told the other rep. my headset was defective. THIS TIME I LIED! the rep then processed my request and sent me a new pair. FOR FREE
im not tryin to scam htc or anything, i was ready to buy the stock headphones i like how i can skip rewind play and pause my music with the stock headphones and i think the sound quality was alright. BUT HEY IF THEY ARE GIVING THEM FOR FREE ILL TAKE IT ANYTIME OF THE DAY!
its weird they are not selling them but rather give them to nexus one owners.
Click to expand...
Click to collapse
What do you mean you were ready to buy??? You just admitted you called in, and chose to lie, to trick them into thinking it was a warranty replacement and send it in for free just so you could save a few dollars on your $500 phone... wow.... what a new level of low.... congratulations to you... I guess my feeling is pitty?
And just for the record, THEY ARE NOT GIVING IT FOR FREE... if it is a factory deffect with yours, then you are entitled to a replacement/fix... it isnt that they are choosing some people, based on what you tell them, to get a free pair...
What happens is that because of ppl abusing the system (i.e. like you) these companies get fed up and make crappy obstacles that genuine users with genuine problems need to jump through in order to get genuine support...
royn said:
What do you mean you were ready to buy??? You just admitted you called in, and chose to lie, to trick them into thinking it was a warranty replacement and send it in for free just so you could save a few dollars on your $500 phone... wow.... what a new level of low.... congratulations to you... I guess my feeling is pitty?
And just for the record, THEY ARE NOT GIVING IT FOR FREE... if it is a factory deffect with yours, then you are entitled to a replacement/fix... it isnt that they are choosing some people, based on what you tell them, to get a free pair...
What happens is that because of ppl abusing the system (i.e. like you) these companies get fed up and make crappy obstacles that genuine users with genuine problems need to jump through in order to get genuine support...
Click to expand...
Click to collapse
His earbuds were BROKEN and they wouldn't replace them knowing he did it so he didn't have much of a choice but to tell them it was a factory defect...It's one thing if you truly broke them and it your just getting them to get them..
Frankly if the guy's willing to buy them but unable to, which is the case right now, I agree with his "white lie" approach. It's not like he's trying to get a second set as a backup or something... i.e. he's not abusing anything here.
like i said i did not go for the sleeve. i have my sleeve my earphone on the other hand broke. so i was gonna BUY a pair but the rep said they DONT sell them IDK why but if it was defective they will send out a pair.
i like the stock headphones. mine broke and i was looking to buy a pair.
how the hell did i abuse htc? coz i lied? i didnt mind paying for headphones but this is the only option to get the stock headphones. call htc and try to buy one they will tell you what they told me. they dont sell them right now. and there is no way of buying one. its not my fault if they are too slow with providing accessories for sale.
i was just sharing my experience with costumer support. and if you got the wrong ideas then you got problems buddy.
uansari1 said:
Frankly if the guy's willing to buy them but unable to, which is the case right now, I agree with his "white lie" approach. It's not like he's trying to get a second set as a backup or something... i.e. he's not abusing anything here.
Click to expand...
Click to collapse
THANK YOU!!!!!!!!!
maktucali said:
THANK YOU!!!!!!!!!
Click to expand...
Click to collapse
... and this is coming from, you guessed it, the guy that sent back a free N1.
yes i know! whats new? whats going on?!
If you guys are trying to get free stuff out of HTC, please don't. They are in some hard times right now.
Called HTC a week ago asking if they were selling any factory oem batteries & sleeves yet... they took my IMEI number and said they'd get back to me...
Never heard from them but 5 days later a brand new factory oem battery and sleeve was sitting in my mailbox!
+1 for HTC customer service!
HTC is pretty cool, just called cause my sister wanted a sleeve for her phone. Asked if they were selling, the rep asked if I had lost it, told him nope. They still sent it out for free.
+1 HTC
just called up, said if i lost mine he could send a new one, told him i did, hes sending a new one.....he said if i needed to purchase another to call customer care, also asked about battery he said buy from google.com/phone
Hey everyone, as some of you might know, i have been trying to get an android phone for quite some time now. After having followed many device, i have been trying to get the Infuse since it was released. A friend of mine will be in NY tomorrow for a couple days and I am trying to have my cousin pick up the phone for me to give to my friend. He said there is an ATT by his work on 34th. I know that's not much info, but by anychance are any of you fmiliar with that location? My brother tried to get it for me in Boston and they kept telling him that they would not sell it to him without a contract. I am trying to avoid that bs this time around... SHould my cousin mention that I live out of the country and see if they are more willing? Anyways, any thoughts and or opinions are greatly appreciated. Hope this works out for me this time around.
Thanks everyone!
Wally world! (walmart) they dont give crap about it. they should be able to sell it to you.
Thanks Transformer!
I don't really know Manhattan all that well, but don't really remember seeing a Walmart anywhere around... I need to purchase it somewhere where i have friends or family traveling so that they can bring it back to me as I am currently living in the Dominican Republic.
dont really give explnations. just say you need to buy a phoen off contract.
Well my day went from great to sh*t in just a few minutes... I get a msg that my cousin is on his way to get me the Infuse at an ATT in NY so that he can give it to my buddy who is coming back to the DR tomorrow. Then i get the msg that they would not sell it to him off-contract... This keeps happening everytime i finally have someone in the US that can get the phone. Losing all hope...
Best Buy. There is a 24 hour one somewhere in the 30's in Manhattan.
Seriously? Anyoen happen to know how much Best Buy is selling them for off contract?
Thanks!
http://www.bestbuy.com/site/AT-T-Wireless/AT-T-Mobile-Cell-Phones/pcmcat211300050006.c?id=pcmcat211300050006&&initialize=false&sp=-bestsellingsort+skuid&nrp=15&usc=abcat0800000&prids=&cp=2&qp=crootcategoryid%23%23-1%23%23-1~~q70726f63657373696e6774696d653a3e313930302d30312d3031~~cabcat0800000%23%230%23%231hn~~cpcmcat190800050010%23%230%23%233c~~cabcat0801000%23%230%23%232z~~cpcmcat209400050001%23%230%23%236~~nf929||41542654&_requestid=51005
$600 /10chars
i asked a guy at the att store if we could buy phones off contract just the phoen no contract he said yes.
note! in order for a att store to sell a phone of contract it has to be a corporate store.
thats the info i got when i asked
Thanks everyone!
Dani: sorry, but whats "/10chars?"
Transformer: Thats weird cause my cousin said that it was a corporate store and the people at the store said he might have better luck at one of the small non corporate stores... I just wish i was the one that could do take care of it and i didn't have to have my friends and family jumping around and being given responses and answers that are mixed.
hmm. either way. it is a att product and you are paying full price for it. why not hit up att 1 800 number thur skype and see what you can get done.
maybe have your cousin wait there while your on the phone and have one of the managers from central call in to the store to authorise the sale.
I might just have to do something like that... Wish it were as easy as just purchasing, but hey, i guess good things don't come easy? I need to get hyped up again on this phone, cause this bs is seriously putting a damper on things...lol.
Appreciate all the responses.
Heuser1 said:
Thanks everyone!
Dani: sorry, but whats "/10chars?"
Transformer: Thats weird cause my cousin said that it was a corporate store and the people at the store said he might have better luck at one of the small non corporate stores... I just wish i was the one that could do take care of it and i didn't have to have my friends and family jumping around and being given responses and answers that are mixed.
Click to expand...
Click to collapse
there is a 10 character minimum per post. the link didnt post properly so it *****ed at me that the post was too short. then i fixed the link so it really doesnt need to be there
Ok I got a freezing g2x monday as a new web online purchase. I then called this morning to get a exchange and they wanted to charge me and blah blah it was a hassle. Took two hours for them to finally agree to give me a new phone, not refurbished, no fees and overnight shipping. Except his boss was out and he needed him to sign off on it.
Well anyways, once before I had a replacement not get ordered so now I check my **** 5 hours later. Well, I called back and got this lovely rep, she didn't see the new order and I said, "well the gentleman that helped me before had to wait on his supervisor to sign off and maybe that's why you don't see it yet?" She then just kinda kept blabbing and said, "Well, ill make sure ones ordered right now so we know, Ill get you a confirmation number as well". I said "thanks".
Well I checked my emails about a half hour later for the confirmation email and there was 2 order numbers. One at 2:03 pm and another at 2:28. I figured well ****. I read before where this happened but forgot what they did. I also got ups tracking numbers for each one. So Im assuming 2 are on there way.
So if they send 2 what do I do? Well I was majorly jacked around today and have spent many many dollars to tmobile. LOL SO im thinking sounds fair. I mean how can they know and charge me? they both were free and say free on the order page, and they only need 1 device back right?
So im thinking about keeping them both, and selling one. I just got a photo radar ticket and could use the 300 bucks for that.. lmfaoooo
SO, I think If there's no way for them to tell, and I get two, (PRAY) and they only need one back. HOW CAN I GO WRONG?
WHAT WOULD YOU DO WWYD? lol
Yikes not this type of thread again. Massive debate
Sent from my GT-P1000 using Tapatalk
if it's in their system that they sent you 2 they'll know and will probably ask you eventually
Personally, I think its morally wrong, but if you're in desperate need of the money, say you only received one...
Sent from my LG-P999 using XDA App
If I knew there was no possible way they would know they sent me two than I would do what any working man in this type of economy would do. SELL ONE!
Chances are their system knows you have two so I would just call them and let them know. Or call and beat around the bush. Ask vague questions to see if they know you have two.
I know there is going to be some people on here calling ne immoral but o well. Unless you've never done anything wrong in your life than your just preaching to the choir.
Sent from my HTC Sensation 4G using XDA Premium App
If its not in their system that they sent two I'd keep it. No shame in my game.
I agree with the majority. Times are hard and T-Mobile screwed us over with the G2x by offering most of us a myTouch 4g or a G2 as a replacement. Do what you gotta do!
Sent from my LG-P999 using XDA Premium App
Ok so why would they check my system? And just look for a issue?
I don't see them finding out even with it in the system.... cause what's that mean? Ok in there system? How do they go, oh woops we accidently sent him two. Hell they barely know anything ....
Even if in system how will it get back to me when they get a original back...?
Tmobile.com doesnt even show any order placed... They did it directly through the loyalty department and telesales...
If they get there phone back and there not charging for either, why would they hassle me?
I get there system could show they sent me two, but if they don't catch it now, why would they later? And why would they just search my account going huh? Lol especially if I lay low and not call em...
I'm gonna take my chances and play dumb if they find out... not my fault, hell maybe they told me they were sending me a free one for my troubles? Lol
EDIT: Hell if anything ill just hold onto it for a bit and see if they catch it within a couple weeks. If not, I should be good. If so, Ill just send back.
MEH, I think if this is their fubar. I just play stupid. HUH, I have 2 lines with g2xs, I thought they were sending 2. lol
also, wouldnt it be better their both in their system? instead of 1 not being in it? cause then that phone disappears and now its got to be tracked and theres a signature? Where as this way, its accounted for, and not missing. Its delivered?
I dont know. I think Im gonna hang onto it for about a month and see what they do. I just dont see how they can make 2 orders send them, get the phone back they wanted and still catch it. If 2 was just sent with only 1 order, that IMO sounds worse.
Like Jw had happen, Tmobile told him to keep his G2x when he got a sensation also. Maybe they sent me 2 for my troubles hell. Like I said, maybe I said I even called and they told me dont worry about it and just keep it. Now im being charged?
Tmobile and their notes are so all over the place I think I could even get out of it If I needed too.
WHO knows.
IF both phones are on a separate order, and both are delivered, and the defective one gets back. Wheres there a issue to them? like I said they dont know what a rep did for me. The last rep could have hooked me up. Like they did JW
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
unique77 said:
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
again. how would they even go about finding out? both phones are sent, delivered. Paid. Dont see how they could charge me later.
My point is, ok, they see 2 orders. Now what? and who sees it? Is there a person just randomly looking at accounts for weirdness?
I just dont see the scenario where they all the sudden just randomly audit my account and go hmmmm . Why are there 2 phones sent.
BOTH PAID, sent, Delivered. Now bam its just notes in the past now. They get the phone back they wanted. HOW CAN THEY TELL? ya the notes or online will show 2 phones sent, but again, bills and etc are computer automated generated. So if it shows no charges. HOW CAN I BE BILLED?
I can see if I paid 249 for one. Got sent two and was like ****. the paperwork also says 249. THEY BOTH Say PAID.
SCENARIO: rep just randomly looks, sees 2 phones, and just sends me a bill? The phone is out of their hands.
If two have been sent separately then each is going to have its own RMA number. If that RMA number is not scanned in by T-Mobile's receiving department then in all likelihood your account will be hit with an unreturned item fee.
So in order to avoid a lot of unnecessary hassle with your account you need to call them and tell them what happened. They will then tell you to either refuse one or which package to use for your original phone and which one to use for the extra.
Ideally it'd be nice to receive both and test each to see which is the least problematic (I just don't have faith that any G2X is actually fully reliable) and then return the buggiest. However you only have a one week before they'll tack on that unreturned item fee, and while I'm sure they'll refund it once they get the phone, it's just more work for you.
unique77 said:
If you got tracking numbers for both, they will know for sure you received two. Not worth the risk of you selling it only to have tmobile suddenly slap an over 200 bill in your account.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Im just trying to find all loop holes. WHO IS THEY? the computer? Or Reps? cause if I didnt call for say 2 months, then what? who sees it? There both paid, not cost anything. WHO SEES IT?
KeithLM said:
If two have been sent separately then each is going to have its own RMA number. If that RMA number is not scanned in by T-Mobile's receiving department then in all likelihood your account will be hit with an unreturned item fee.
So in order to avoid a lot of unnecessary hassle with your account you need to call them and tell them what happened. They will then tell you to either refuse one or which package to use for your original phone and which one to use for the extra.
Ideally it'd be nice to receive both and test each to see which is the least problematic (I just don't have faith that any G2X is actually fully reliable) and then return the buggiest. However you only have a one week before they'll tack on that unreturned item fee, and while I'm sure they'll refund it once they get the phone, it's just more work for you.
Click to expand...
Click to collapse
No I dont think thats true. Cause the phone Im replacing now, which was brand new, came with a RA number/sticker and I didnt have to send anything back. So, if they didnt get anything back but sent a RA number, why didnt they charge me?
Also the new phones are coming just like this. NEW, not exchanges. So, just like this one I have now, With the RA number, Ill keep one, just set it aside for a bit and see what happens, and then the other one ill send my replacement back.
I see what your getting at with the RA number but again, my new device had one also and it needed no return. So I dont think the new package would be treated any different.
EDIT: so, again ill cover my tail. Not open the box just hold onto it. Then if charged or issues Ill just return it. They will credit my account back. Ill just say I forgot about it, been very busy and should have returned it. Give it till next billing cycle and if Im in the clear. Do what I need with it. You would think that if they will find out after the fact. They would have found out before they were sent. I mean, same time within 20 mins of each other, they couldnt figure that out, but yet they will figure out after the fact? MEH call me a believer but I think Im golden.
I wish i could get sent 2 that way i could hold up the wobbly legs of my table on both sides.
smashpunks said:
No I dont think thats true. Cause the phone Im replacing now, which was brand new, came with a RA number/sticker and I didnt have to send anything back. So, if they didnt get anything back but sent a RA number, why didnt they charge me?
Also the new phones are coming just like this. NEW, not exchanges. So, just like this one I have now, With the RA number, Ill keep one, just set it aside for a bit and see what happens, and then the other one ill send my replacement back.
I see what your getting at with the RA number but again, my new device had one also and it needed no return. So I dont think the new package would be treated any different.
Click to expand...
Click to collapse
After I received my replacement I sat on it a few days before doing anything with it and waited 6 days before returning the original and then 1 week to the day from which I received it I got a text from T-Mobile kindly reminding me to return it. No charge was put on my account as they received it that day or the next.
Just because there was an RMA sticker with your first doesn't mean anything. In the fulfillment department they would probably scan the box they are shipping you and enter it as a new or replacement device. If it's a replacement then there is a timed event placed in their database set up to activate on the RMA sticker that is being sent to you. If it is not scanned within a certain period you'll be charged.
This is an automated event. No one is sitting around looking at people's accounts to determine if something is expected from them.
You can play dumb and try and pretend that you didn't receive it, although I received e-mails from them telling me my phone had been delivered, so they are tracking it. You'll know within 1-2 weeks whether or not they are expecting two phones returned from you. If you try to rip off T-Mobile just wait before doing anything with the spare phone.
KeithLM said:
After I received my replacement I sat on it a few days before doing anything with it and waited 6 days before returning the original and then 1 week to the day from which I received it I got a text from T-Mobile kindly reminding me to return it. No charge was put on my account as they received it that day or the next.
Just because there was an RMA sticker with your first doesn't mean anything. In the fulfillment department they would probably scan the box they are shipping you and enter it as a new or replacement device. If it's a replacement then there is a timed event placed in their database set up to activate on the RMA sticker that is being sent to you. If it is not scanned within a certain period you'll be charged.
This is an automated event. No one is sitting around looking at people's accounts to determine if something is expected from them.
You can play dumb and try and pretend that you didn't receive it, although I received e-mails from them telling me my phone had been delivered, so they are tracking it. You'll know within 1-2 weeks whether or not they are expecting two phones returned from you. If you try to rip off T-Mobile just wait before doing anything with the spare phone.
Click to expand...
Click to collapse
Ok, now that makes some sense.
Yea, sounds like maybe they could know in that mannor, but, will see. Hopefully they are sent as new devices and not a replacement. Ill do my research up till then and see whats up. Ill definitely See whats up but your post made good sense. THis is why I made the thread. To see which actually happens..
EDIT: the way they had to do the exchange/new phone was like just having a new order. Not replacement. cause of some loop hole. So maybe since the had to do it that way they wont have the replacement RA number. WHO knows. LOL
but interesting and Im gonna play a lil
also, i just remembered that I before have gotten order placed/ replacement placed texts also. Ive yet to receive these. I think because were going around the usual way to get me the phone. So I dont know. cause even online under recent order info on MYTMOBILE.COM it doesnt show any orders placed either. VERY strange.
even when I call 611 it doesnt have any info on orders. It just says my old order that was already shipped that im replacing. GONNA KEEP A EYE ON THAT. I think the way they had to loop around may help
If you are a thief, you are a thief. If you are a honest good person, you are a honest good person. This should not be a difficult decision.
If I can screw you out of a few hundred bucks, should I? Based on many responses I should rip you off for all I can.
Give them 60-90 days from when they shipped you the phones. after that, they don't have a leg to stand on. (this is of course unless they contact you about it prior to 90 days)
jcbofkc said:
If you are a thief, you are a thief. If you are a honest good person, you are a honest good person. This should not be a difficult decision.
If I can screw you out of a few hundred bucks, should I? Based on many responses I should rip you off for all I can.
Click to expand...
Click to collapse
lol I love your response. HEHE Make me sound like a theif and if I do this im no good. LMFAOOO. that said. Im doing it. Hmmmm I think like this. Ive spent hours of time fighting just for a replacement. Bought a g2x full price, vibrant full price, sensation for 300 and had it replaced like crazy in which they also forgot once to send a replacement so I waited a week for nothing. Pay 160 a month. Blah blah. So in a year ive spentttt?
about 1300 on phones alone. 160x12= 1,920 dollars. Waiting for mad time for replacements cause they put out crap (sensation) and half the lgs lol. SOOOOOOOOOOOOOOOOOOOOOOOOOO
Im gonna play a lil
ALSO, IF I screwed you over half the time, overcharged you, throttled you for what your paying for, had service shotty, rude customer service, forgot some orders, charged you fees etc. Then yes, BY ALL MEANS PLEASE IF I DROP MY WALLET, take that ***** I deserve it
I know I messed up by not getting the 5 dollar insurance. I sure am pissed of at myself now. To make matters worse I purchased my triumph on Ebay. lol. Does any cellphone repair store deal with these phones already, I might have to check sometime this week But is there any website where maybe I can purchase a gorilla glass screen replacement. I would gladly take on the repair challenge myself. Thanks everyone! Hopefully someone can help and I would greatly appreciate it!
(Edit) A nice VM chick allowed me to get it insured, surprisingly I still had time. If anyone wants to ill open it up for sure when I receive my new one.... for science!!!
Not to rub salt in the wound but I seen a bigger screen and figured I'd be the first one to break it so I got the insurance. I got mine from Best Buy. Might be a dumb question but will VM warranty it?
I believe BB only warrants the phone usually for 30 days, I'm not to sure. Regarding VM as soon as you sign up, you often receive a text that lets you add on insurance for 5 extra dollars. GET IT!! Because as of now my best hope is to just go to a random repair shop and see if they can even fix it.
Hey, do us a favor - take a photo of the broken screen and post it here!
JWhipple said:
Hey, do us a favor - take a photo of the broken screen and post it here!
Click to expand...
Click to collapse
http://imgur.com/a/fMIeG Here ya go! Basically the touchscreen still functioned but about 80% of the top screen was not working at all. Then the battery died and it did not want to take a charge anymore. Basically both issues are unrelated it just so happens that Motorola really rushed this thing, and you can tell what a terrible job they did looking at the whole sub-forum. I wish I would have avoided spending 300 bucks and would have grabbed the Optimus V instead, I never hear anything bad about it. And being a college student I cant afford a 100$ monthly plan.
(EDIT) Really looking at this, I don't even know if the glass broke or if the touchscreen did. I don't feel anything on the outside. You guys are the experts, I will gladly open it up for you guys if you want. I just need to buy those tiny screwdrivers.
OUCH!~!!!!!!! Sorry man
jjuanml22 said:
http://imgur.com/a/fMIeG Here ya go! Basically the touchscreen still functioned but about 80% of the top screen was not working at all. Then the battery died and it did not want to take a charge anymore. Basically both issues are unrelated it just so happens that Motorola really rushed this thing, and you can tell what a terrible job they did looking at the whole sub-forum. I wish I would have avoided spending 300 bucks and would have grabbed the Optimus V instead, I never hear anything bad about it. And being a college student I cant afford a 100$ monthly plan.
(EDIT) Really looking at this, I don't even know if the glass broke or if the touchscreen did. I don't feel anything on the outside. You guys are the experts, I will gladly open it up for you guys if you want. I just need to buy those tiny screwdrivers.
Click to expand...
Click to collapse
mod edit: Watch the language please. If you haven't got anything nice to say, don't say anything at all.
I thought I read somewhere that VM warrants their phones for a year, no matter where you buy them. I could be wrong, and it could be for manufacturer's defects only. I'll look for the link when I get home.
Sent from my MOTWX435KT using Tapatalk
From the VM site:
http://www.virginmobileusa.com/30-day-guarantee
One-Year Warranty
All mobile phones purchased directly from Virgin Mobile, or one of our authorized resellers, include a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call Virgin Mobile At Your Service at 1-888-322-1122 and we will arrange for a replacement mobile phone.
I seriously doubt that would cover a cracked lcd screen. But I guess it doesn't hurt to try.
llorn said:
From the VM site:
http://www.virginmobileusa.com/30-day-guarantee
One-Year Warranty
All mobile phones purchased directly from Virgin Mobile, or one of our authorized resellers, include a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call Virgin Mobile At Your Service at 1-888-322-1122 and we will arrange for a replacement mobile phone.
I seriously doubt that would cover a cracked lcd screen. But I guess it doesn't hurt to try.
Click to expand...
Click to collapse
Yeah...there it is. The worst that can happen is they laugh at you...but what have you got to lose at this point? Maybe they can at least ship you a heavily discounted one...you never know.
Ouch that really sucks man
Well if all else fails you can always try and repair it your self.
It might cost a bit since some of the newer phones are coming with the lcd and the glass as one unit...
I might be wrong and only need to purchase the glass...
Good luck and hope you well
alex324us said:
Ouch that really sucks man
Well if all else fails you can always try and repair it your self.
It might cost a bit since some of the newer phones are coming with the lcd and the glass as one unit...
I might be wrong and only need to purchase the glass...
Good luck and hope you well
Click to expand...
Click to collapse
I'll eventually find a way to fix it. The good thing about it being prepaid is I can stop paying anytime without penalties. Thank you so much for being a kind person and wishing me good luck!
(Ninja Edit) I just called VM and this nice chick allowed me to get it insured. I'm feeling a bit better now... (I'll claim it as lost or something)
jjuanml22 said:
(Edit) A nice VM chick allowed me to get it insured, I'll just claim my phone was lost (To an epic accident lol).
Click to expand...
Click to collapse
Not that it bothers me either way - I'm actually glad someone helped you out, BUT, couldn't this be considered a form of insurance fraud?
jjuanml22 said:
I believe BB only warrants the phone usually for 30 days, I'm not to sure. Regarding VM as soon as you sign up, you often receive a text that lets you add on insurance for 5 extra dollars. GET IT!! Because as of now my best hope is to just go to a random repair shop and see if they can even fix it.
Click to expand...
Click to collapse
Not true. I bricked my optimus v. So iread into the wack tech deal and it covers power surges. So i threw it into the microwave for ten seconds...150 off my new triumph! (The plans for two years btw)
Sent from my MOTWX435KT using XDA App
JWhipple said:
Not that it bothers me either way - I'm actually glad someone helped you out, BUT, couldn't this be considered a form of insurance fraud?
Click to expand...
Click to collapse
I just started paying for this phone this month, she said I still had another week left actually, Had I waited more she said she would not have been able to help me.
jjuanml22 said:
I'll eventually find a way to fix it. The good thing about it being prepaid is I can stop paying anytime without penalties. Thank you so much for being a kind person and wishing me good luck!
(Ninja Edit) I just called VM and this nice chick allowed me to get it insured. I'm feeling a bit better now... (I'll claim it as lost or something)
Click to expand...
Click to collapse
Just remember that if you claim it as lost, you'll have a $100 deductible. Here's the VM claim site:
http://www.phoneclaim.com/virginmobileusa
llorn said:
Just remember that if you claim it as lost, you'll have a $100 deductible. Here's the VM claim site:
http://www.phoneclaim.com/virginmobileusa
Click to expand...
Click to collapse
I knew about the deductible beforehand though. Thanks the link really helped.
I love the xda community!
Hi all,
Long story short, I was tricked today to buy an infuse 4G telling me that everything was working perfectly. Had it shipped, and of course, it doesn't read any SIM card. I'm brand new to android, so I have no idea what's going on.
I tried calling AT&T customer support and of course they couldn't help. I finally found out that the build version is Infused v2.1.0 and the firmware is 2.3.3
I just read that Infused v.2.1.0 is a custom rom, so I'm wondering how I can go back to the stock version and see if I can get a SIM card to be read in this phone.
PLEASE if anyone can help, I would greatly appreciate it!!!
http://forum.xda-developers.com/showthread.php?t=1116251
Follow this
Sent from my SGH-I997 using xda premium
Thanks. But I think I may have found an even worse problem.
Can someone take a look in the SIM tray and tell me how many pins there are? My BlackBerry has 4, and from the looks of it, it looks like this infuse has 3, but 1 of the pins is missing.
I wish I could take a clear picture of it, but it's near impossible to see. Can anyone with an infuse confirm what theirs looks like?
smoh said:
Thanks. But I think I may have found an even worse problem.
Can someone take a look in the SIM tray and tell me how many pins there are? My BlackBerry has 4, and from the looks of it, it looks like this infuse has 3, but 1 of the pins is missing.
I wish I could take a clear picture of it, but it's near impossible to see. Can anyone with an infuse confirm what theirs looks like?
Click to expand...
Click to collapse
They should be 6;(3 in front of another 3; Meaning: 3 slightly visible from the metal, and 3 under the metal cover that holds the SIM card on place)
If you bought it via ebay or for that matter anything with Paypal in the middle, you have 45 days from the purchase day to enter a dispute. If you pay cash to a guy you will never see... then your probably screwed... i have heard of "sim" adapters like this:
http://www.ebay.com/itm/New-2-1-GSM...764414?pt=PDA_Accessories&hash=item3a69e5b2fe
that could "probably" fix that.... or probably not since the adapter also needs the full working pins.... anyways... i recommend (if payed via paypal) to enter a dispute provide full information and make sure the add didnt mentioned anything about " NOT WORKING Sim tray" because if the advertisement of the phone just SLIGHTLY mentioned its your problem... but if it was advertised as WORKING then your complain will proceed.
I hope you can solve it man.
Good Luck
Thanks for the response. Met up locally and paid cash.
He left a picture of himself on the phone hahaha. Anything I can do with that? Selling shady material? I don't know what to do now! Cash is not king
Since you paid cash you don't have much in the way of recourse since you know about the guy, I assume.
You could pursue via small claims, check the local authorities, maybe this person is a known thief; but, I would let this be a lesson on verifying that something is fully functional before paying someone cash for anything. Sorry, I know it sucks. =-(
What I thought was, I'd become one of those deaf-mutes; or should I?
I've been hosed from a dude who sold me an atv that was a pile of shiz, so I know how you feel. Id contact him and see what he'll do for you, I'm sure he will tell you it was fine when he sold it, than id talk to the authorities, if all else fail than id have it repaired from samsung.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Caveat emptor at it's finest right here.
In your first post, you said you had it shipped. Then, in another post, you said you met up locally and paid cash. So which was it?
Either way, hopefully you didn't pay too terribly much for the phone, since you can generally find it brand new for under $100.
The only real chance you have at a remedy here is to call the seller back and hope he has a heart, or that this was just some misunderstanding.
In our credit driven economy, I always find it suspicious when people demand cash. I'm sure you learned your lesson, and hopefully it wasn't too costly.
Thanks for your contributions:
Called him/been texting with him this morning saying "I already spent the money" lol. Long story short, it is what it is. I've sold this guy my iPhone before and so I asked for my iPhone back instead. Of course, that's been sold as well. Well I have my iphone imei on file, so could very well just report it as stolen since this guy is unwilling to comply. Don't really have many options.
Sorry if this is off, because I dont know if u can install a rom if the phone is locked. But if the phone is locked it will not read a sim card. And depending on the sim card itself. It will not read any prr paid sim except tmobile and only att if it is not a gophone sim card
smoh said:
Thanks for your contributions:
Called him/been texting with him this morning saying "I already spent the money" lol. Long story short, it is what it is. I've sold this guy my iPhone before and so I asked for my iPhone back instead. Of course, that's been sold as well. Well I have my iphone imei on file, so could very well just report it as stolen since this guy is unwilling to comply. Don't really have many options.
Click to expand...
Click to collapse
real nice... file a false police report because you werent smart enough to check the sim before giving him the money.