I've had it for about 3 weeks and I had it in its sleeve for a night then go to use it and it won't boot or anything.
Have tried charging it but nothing comes up what so ever.
Anyone else had this problem?
*edit*
Held power button for about 20 seconds then booted it. Booted up, sheesh I was worried !
Is this common? Does it seem hardware or software related?
Press and hold the power button for 15 seconds then wait five then try to turn it on
Sent from my Transformer TF101 using XDA Premium App
Yeah just did that but had to wait 5 minutes to edit my first post
Is it well known?
Just done it again...
It's known as the deep sleep issue. It's somewhat widespread yet no one knows what exactly causes it
Sent from my Transformer TF101 using XDA Premium App
Alright, so it's not a problem with my transformer?
We'll see what the updates bring aha
I've had mine 6-days, died twice now, refuses to power this time at all, tried all the above
Mine done the same thing. Watching a movie last night via HDMI with power supply plugged in, turned it off before I went to bed. Now it doesn't power on, tried everything above.
Please help
Note: Not rooted, stock
Oh my god, thanks for this. I just got my transformer today, and after I installed the update, it wouldn't start up. I held the power button down for about 10 seconds and it started up.
My TF won't turn on this morning.
I tried all the suggestions above but nothing work.
I don't think my TF is in a deep sleep mode because I turned it off last night before I went to bed. It's connected to the charger the hold night.
Any other suggestions?
How do I check to see if my TF's battery still has some juice in it? (Just want to eliminate the charger as a possible cause).
Update
Called ASUS.
They told me to try press power button 10 secs, release 2 secs, and press power button 10 secs. That didn't work.
I had to hard reset the tablet (Vol-, power)
my buddy's wont seem to turn on, tried all listed above and nothing from it at all.
tried charging through usb. any suggestions?
same problem here :/. Tried all of the suggestions. I'm desperate
..
Okay if your TF does not have the SOD then maybe your screen may be dead. Happen to me. See if you could connect yout tf to a tv via hdmi. If you are getting a picture then your tf screen is dead
I think the batterie is broke cause it bootet up right now but after the lock screen appeard the screen got black. But the Problem came so suddenly.
I have the same problem ( as detailed in my thread: http://forum.xda-developers.com/showthread.php?p=15475887#post15475887 ). I sent an email to ASUS, but have yet to hear back. Their support portal is terrible. The links for online chat support don't work in Chrome, Firefox or IE. I'm past the 30 day return window, anyone know the best way to contact asus about this? I'm pretty disappointed that this $400 device with no moving parts just seemed to fail (while I was using it). The worst part is, if I have to send it in, I have no way of wiping my data beforehand.
Try contacting the user "Asus_NA" (no quotes) via PM here on XDA.
Sent from my Asus Decepticon using Tapatalk
Can't seem to find that username, any other contacts anyone can suggest?
Thank you thank you thank you for this thread I was just about to call asus. I'm glad I checked xda first saved me a lot of hassle. +1
don't forget to bring a towel!
did you find someone on here to contact?
Related
Hey everyone.
I just got a brand-new G-Tablet through Sears. I'm checking here to see if anyone has any ideas before their tech support opens in ~two hours.
I got it to my office, plugged it in and charged it until the light turned green. Then I turned it on and played with it a bit. I didn't have a method to put it on the network right then to sync anything, so I really just poked around and then set it to the side. One thing to note is that I wasn't presented with a setup screen at all, it booted straight to home.
Then later that afternoon when I went to go home, it wouldn't power on. I'm not sure if it went to sleep or powered off, but nothing happens no matter what button combination I press. I've tried just pressing power, holding it down for 4 seconds, holding it down for 30 seconds, power and volume + at the same time, and power and volume - at the same time.
I tried hooking it up to my computer last night, thinking that maybe the display didn't come back from sleep and maybe I could force a reboot via ADB, but it must be off alltogether since it didn't trigger a USB installation on the computer.
When I plug it in to charge, the little light turns red, then a while later turns green, indicating that it is fully charge, yet still no joy.
Your thoughts?
Press the power button for a really long time to see.
Sent from my GT-I9000 using XDA App
Just held it down for 90 seconds, no dice. I tried pressing it briefly afterwards too just in case.
I think Roebeet and a few others had a similar issue. I believe they had to wait 24+ hours for the battery to drain. I can't find the thread but the search button may help
You didn't update the firmware, correct? This is a known issue with the older firmware and it's happened to me.
I believe that the device is frozen - and yes, when it gets in that state you cannot reset it, even when holding down the power button. You have two choices, when this happens:
1- Open up the back of the device (and thus voiding the warranty) and press the reset button on the system board. That will fix it immediately. I know this probably isn't the best option, but I wanted to mention it.
2- Unplug the device and wait for the battery to completely drain. This takes about 24 hours. Once drained, you can press the power button and it will boot up for 10-15 seconds before stopping - that's your queue that the device is "fixed" so you can start re-charging it.
Fortunately, this probably seems to be resolved on newer firmware, tmk. I've only had this happen on a device with the original stock firmware.
The two of you are gentlemen and scholars. I'll let you know how it turns out. I was on the phone to get the RMA when the line went all fuzzy and I couldn't talk to them. Then it did the same thing when I called back. Then I saw this post. Divine Intervention...
Going on 28 hours now and still nothing...I'll probably give it at least 3 days before I send it back.
Give it a few more hours, and then plug it in for a minute and try powering it up. the battery could be so drained at this point that it needs to be plugged in to go on.
Mine took 24 hours to drain, but I wasn't sure if it was at 100% charged, at the time.
Almost to the 48 hours mark and still nothing. I tried plugging it in briefly just to check and the red light still comes on, but it won't power up. Anyone know the possible standby time of a fully charged batter on these things? I was thinking if the system locked up and it isn't hardly doing anything, it could last a while...
Maybe a return to the store you purchased it from at this point. The battery should be dead by now. You should be able to get an exchange or you can try the other route Roebeet suggested but that will definitely void your warranty
thebadfrog said:
Maybe a return to the store you purchased it from at this point. The battery should be dead by now. You should be able to get an exchange or you can try the other route Roebeet suggested but that will definitely void your warranty
Click to expand...
Click to collapse
The problem is that I'm in Guantanamo Bay, Cuba. Shipping time is at least 2 weeks and sears won't do an advance replacement. Neither will the Viewsonic support folks. So I'm either stuck having to buy a second one and waiting for them to get the original back before the refund, or waiting a month or more for a repair...
Are there any seals inside the case that get broken if you open it?
I don't know the answer but this may be of some help
http://forum.xda-developers.com/showthread.php?t=842354
thebadfrog said:
I don't know the answer but this may be of some help
http://forum.xda-developers.com/showthread.php?t=842354
Click to expand...
Click to collapse
I think I'm just going to give it anther day then send it in for repair.
Still nothing. Since its going to be over a month before I get a replacement, I'm just going to return it and wait for the new crop of tablets to come out. Thanks for the help guys.
Sent from my Dell Streak using XDA App
Sorry to hear that. I think the reset button on the board would have worked, but I understand why you wouldn't want to open the device up. We shouldn't have to void our warranty to be able to do a hard reset.
Rhodizzle said:
Still nothing. Since its going to be over a month before I get a replacement, I'm just going to return it and wait for the new crop of tablets to come out. Thanks for the help guys.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
You might try nvflash.... worked on a friends.
GTO777 said:
You might try nvflash.... worked on a friends.
Click to expand...
Click to collapse
But was your friend's responding at all? I get absolutely nothing. the only thing the tablet does is give me a red light when it's charging and a green light when it's done. The power button does nothing and volume down + power does nothing. doesn't nvflash require a connection over USB before it can do anything?
Hey, I got my transformer yesterday, and for some reason this is the 2nd time this has happened, fully charged battery, but the device won't power on. Attempted to plug into power but no dice. Held the power button for 30 seconds, nothing, held the power and volume up and nothing. Yesterday when this happened I plugged it into my computer (Windows) and held the power and up buttons and it turned on though it could have been windows detecting the drivers. Anyone else having this? Any suggestions? I haven't had a chance to test again and see if I can bring it back through that trick yet, but I will. Then I'll try a factory reset and see if it resolves the issue. I would hate it if this is a defective unit, that's for sure esp since they are so backordered. Outside of that I love the device.
naturefreak85 said:
Hey, I got my transformer yesterday, and for some reason this is the 2nd time this has happened, fully charged battery, but the device won't power on. Attempted to plug into power but no dice. Held the power button for 30 seconds, nothing, held the power and volume up and nothing. Yesterday when this happened I plugged it into my computer (Windows) and held the power and up buttons and it turned on though it could have been windows detecting the drivers. Anyone else having this? Any suggestions? I haven't had a chance to test again and see if I can bring it back through that trick yet, but I will. Then I'll try a factory reset and see if it resolves the issue. I would hate it if this is a defective unit, that's for sure esp since they are so backordered. Outside of that I love the device.
Click to expand...
Click to collapse
when your device isnt coming on, does your computer give you a usb notification? You could be putting it in apx mode on accident.
dcmtnbkr said:
when your device isnt coming on, does your computer give you a usb notification? You could be putting it in apx mode on accident.
Click to expand...
Click to collapse
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
try turning off screen lock.
naturefreak85 said:
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
Click to expand...
Click to collapse
I had that sometimes in the first day I had it, after that it hasn't happened. No factory reset, just make sure to do a hard shutdown (powerbutton 10 sec~) while it's booted and it should fix the issue.
seshmaru said:
I had that sometimes in the first day I had it, after that it hasn't happened. No factory reset, just make sure to do a hard shutdown (powerbutton 10 sec~) while it's booted and it should fix the issue.
Click to expand...
Click to collapse
Yea, it had happened once already, and again. I'll be testing today when I leave work, factory reset and see what happens. Should it continue, I'll go to the next step. I'm just not sure what it is. Interesting bug to say the least.
naturefreak85 said:
I will find out in a few. The thing is this has happened when I left the device unplugged and in sleep when driving to/from work. Yesterday plugging it back into the computer brought it to life. Nothing else did. Not sure what apx mode is even.
Sent from my MB860
EDIT: Ok, turns out it get stuck in some weird power mode. I plugged it into the computer with no resolution, when I held the power button for 10 seconds, then waited 5 and pressed it again, the device powered on. I suspect it might be an issue involving detecting WiFi access points when driving or something else. I'll Factory Restore and see what happens.
Click to expand...
Click to collapse
From the way you are describing getting it to work again, it sounds like you were in apx mode...
dcmtnbkr said:
From the way you are describing getting it to work again, it sounds like you were in apx mode...
Click to expand...
Click to collapse
I still don't really know what APX mode is, from the limited things I have seen about it, in order to get into such, the device has to be powered off first. As far as I can tell, my device isn't randomly powering itself off and automatically going into APX mode. This happens without me touching the device. When I did the power off and on today, it wasn't plugged into the computer at all. There was no recognition from the computer that the device was plugged in.
Well as of today, my EEE Transformer is dead. Will not power on the screen, Asus offers a repair of 14 business days, unacceptable.
Powering on issue
Woah...I was scared to death when mine didn't turn on the next morning that I got the device. Charged it for an hour and try to turn on again, nothing.
Holding the buttons several different ways that I know how to reset it didn't work. Finally I held the button down for more than 10 seconds. Wait a few seconds, then it powered on. Why didn't they make a hard reset since you can't remove battery!??? Hope this is just some fluke and could be updated with firmware.
nxp3 said:
Woah...I was scared to death when mine didn't turn on the next morning that I got the device. Charged it for an hour and try to turn on again, nothing.
Holding the buttons several different ways that I know how to reset it didn't work. Finally I held the button down for more than 10 seconds. Wait a few seconds, then it powered on. Why didn't they make a hard reset since you can't remove battery!??? Hope this is just some fluke and could be updated with firmware.
Click to expand...
Click to collapse
Alas, mine didn't get resolved with that, computer detects it now, but no screen response. Asus tells me 14 business days to fix then says try to restore it with the Kernel Source Code. Unfortunately I can't see a way to do such from the folder and they decided to disconnect me.
There is a bug with the default lock screen that makes it so the screen doesnt power on occasionally. In order to work around this you need to disable the lock screen in the settings, or change it from the default one.
Obviously in order to do this initially it needs to be powered on and so you can see it. Therein lies your problem of course. To get around this, charge up your device so you know it has power, use the force power off method (10-12 second press of the power button), wait a few seconds (30+), then power on the device normally (5-6 second press of the power button).
If your screen doesnt come on after that, try a couple more times. It really is an RMA job if it continues to fail. If it does come on, let it boot up to the lock screen, and dont let the screen go off, keep it 'alive', unlock the device and change the lock screen in the options, to either be switched off, or to anything other than default.
This wont work for everyone, as obviously a few may actually have duff screens, but for some of you, it may just be the lock screen bug you are getting unlucky with.
Yea, I seem to have not only the lock screen bug but a defective screen. Unacceptable to me, but hey, what can I do? I've been disconnected 5 times so far, waiting on a manager and will be requesting a faster resolution than what they are offering me. (10-14 Business days is unacceptable)
stuntdouble said:
There is a bug with the default lock screen that makes it so the screen doesnt power on occasionally. In order to work around this you need to disable the lock screen in the settings, or change it from the default one.
Obviously in order to do this initially it needs to be powered on and so you can see it. Therein lies your problem of course. To get around this, charge up your device so you know it has power, use the force power off method (10-12 second press of the power button), wait a few seconds (30+), then power on the device normally (5-6 second press of the power button).
If your screen doesnt come on after that, try a couple more times. It really is an RMA job if it continues to fail. If it does come on, let it boot up to the lock screen, and dont let the screen go off, keep it 'alive', unlock the device and change the lock screen in the options, to either be switched off, or to anything other than default.
This wont work for everyone, as obviously a few may actually have duff screens, but for some of you, it may just be the lock screen bug you are getting unlucky with.
Click to expand...
Click to collapse
naturefreak85 said:
Yea, I seem to have not only the lock screen bug but a defective screen. Unacceptable to me, but hey, what can I do? I've been disconnected 5 times so far, waiting on a manager and will be requesting a faster resolution than what they are offering me. (10-14 Business days is unacceptable)
Click to expand...
Click to collapse
i am in the same boat as you, luckly i picked up the acer for the weekend because i didnt think i was going to get the asus. glad i did
I'm waiting on hold with Asus to see if they will do an Advance Repair, basically I get put on the line for the full price of the device until they declare mine broken since the return period on the Acer is 14 days at best buy. Quite outside of the repair period.
kenshin0088 said:
i am in the same boat as you, luckly i picked up the acer for the weekend because i didnt think i was going to get the asus. glad i did
Click to expand...
Click to collapse
what is the number you are calling, when i called they had almost no idea what i was talking about. they kept asking me if when i am pluged into the wall if thre was a light on the chager when there is no light lol i think they thot i had a laptop or netbook
18886783688 Option 2 Option 2 Option 5
kenshin0088 said:
what is the number you are calling, when i called they had almost no idea what i was talking about. they kept asking me if when i am pluged into the wall if thre was a light on the chager when there is no light lol i think they thot i had a laptop or netbook
Click to expand...
Click to collapse
did you find out anythinig from asus?
kenshin0088 said:
did you find out anythinig from asus?
Click to expand...
Click to collapse
Had to escalate it up to management and expressed I wanted an advance repair and was willing to give them my credit card number so they could place a hold on the card for the amount of a replacement until they got mine. Has to be escalated above the rep should hear back in a couple hours. If not I have an extension and will call back
Sent from my MB860
they are having me download the source code and try and force it to the transformer we will see if it works will report back
I received the device at 4 today, opened it and found, to my dismay, that it wouldn't turn on. I tried holding the power button for 10 seconds and 30 seconds, after ten seconds my device makes a clicking noise, but nothing else happens. I've tried holding the power button and the volume up and down buttons ( they are not sticking), also with no results. When I plug it into my computer, it does not show up. Perhaps I need to download drivers? I've also tried plugging it in and charging it, still nothing. I called Asus support and got a trainee who said they would get back with me, whatever that means.... any help or advice would be much appreciated.
Thanks in advance.
Sent from my Desire HD using XDA App
That happened to me too. I plugged it into AC over night and the next day it worked. Display has sometimes problems coming out of sleep mode. Try it!
...besides: not do discourage you, but now, mine's completely bricked, display doesn't turn on at all
Wow man that sucks hope I fair a little better. I will try that tho. Asus sure is having a troublesome release
Sent from my Desire HD using XDA App
Give it a few hours on the provided charger. Then hold the power button 10 seconds. Then wait 2 minutes. Then try to turn it on again. If that does not work, leave it overnight on your computer USB in case there is something wrong with your charger.
Just an idea.
I'll try that tho my charger gets warm but my transformer does not
Sent from my Desire HD using XDA App
kenshin0088 said:
I'll try that tho my charger gets warm but my transformer does not
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Mine happens to be charging right now, and the machine does not get very warm at all, but the charger gets fairly warm, so that might be normal, I don't know.
That makes me feel better lol
Sent from my Desire HD using XDA App
Just a thought here and its probably not the problem. But did the Plug attachment on the transformer click into the transformer properly? I had big problems with it not clicking home and had to actually file down the little T notch on the transformer until it clicked home!!
AFK_Matrix said:
Just a thought here and its probably not the problem. But did the Plug attachment on the transformer click into the transformer properly? I had big problems with it not clicking home and had to actually file down the little T notch on the transformer until it clicked home!!
Click to expand...
Click to collapse
That's why I was thinking that he could put it on the computer's USB overnight, it won't charge up all the way, but if there is something wrong with the transformer it might be enough to get started.
My battery was dead out of the box. After a quick charge it turned on at 5% battery life.
so i left it pluged into my computer all night and still nothing. its a bit wierd tho my computer is telling me i have new hardware connected but it will not let me see it. so i dont know what to do i guess im going to have to RMA. anyway thanks for all the help
I think the problem most of you are having, especially when just starting to use a new device, is a combination of a fairly low/flat battery coupled with the default lock screen bug, which causes the display to not function correctly occasionally. So start off by charging it up, then doing the 10+seconds force power off method to make sure its off. Then press and hold the power button for 5-6 seconds to do a normal power on. This way it should boot up properly, avoiding the lock screen bug to start off with, make sure to keep the display alive until you unlock the screen, then change the default lock screen to something else, or simply disable it totally.
kenshin0088 said:
so i left it pluged into my computer all night and still nothing. its a bit wierd tho my computer is telling me i have new hardware connected but it will not let me see it. so i dont know what to do i guess im going to have to RMA. anyway thanks for all the help
Click to expand...
Click to collapse
It seriously sounds to me like you could also be in apx mode.Make sure your volume up button is not sticking.
i thot that too but i can not even get into the bootloader
Hello community, my asus tf101 only turns on if it is plugged it to charger, be it PC or wall.
I have read many threads regarding the problems with the power button but i really don't think that is my case. Because if it is ON, a normal touch of the button puts it to sleep, and a normal touch puts it back on. But if i keep it pressed and turn it off, it will not turn on unless i connect it.
If i connect it, the tablet automatically turns on, and if i turn it off and leave it connected, i have no problems to turn it back on.
I have booted into cwm recovery and did the Key Test, and every key works normal, pressing vol+ or vol-, pwr, will print the key that was pressed.
I have cleared the battery stats, cache, dalvik, i did a complete reset, but its not working.
It only turns on if it is connected, i have tried vol- and pwr, also keeping pwr for 20 sec, 15 sec, 30 sec, 1 min, etc and nothing.
Is anyone else is having this same problem?
Any solutions?
Thank you
That is weird. Sometimes I find the power button on mine a bit wonky. But, usually to cold start it, I press and hold the power button for about 2 seconds and it comes right on.
Sorry, I have no suggestion.
Currently having this problem. Manually turned it off to enter CWM manually, and i can't boot to anything, no matter how long i hold the button. Just black. I don't have my cable here to see if it will boot. Guess I'll have to wait til morning.
How long are you holding for? Sometimes...i have to press for 10 seconds or more.
SiNJiN76 said:
How long are you holding for? Sometimes...i have to press for 10 seconds or more.
Click to expand...
Click to collapse
I have tried with 5 sec, 10 sec, 15 sec, 20 sec, 30 sec, and then like more than 1 minute and nothing man :S
The button works great if it is on, and it works great at CWM, i really don't think that its the pwr button fault, but have tried the solutions for the deep sleep, even the boot with vol- and pwr , nothing man
So if its plugged in and on, and you unplug it, does it turn off?
Cloudsnightmare said:
So if its plugged in and on, and you unplug it, does it turn off?
Click to expand...
Click to collapse
No, it continues using the battery.
And the battery discharges normally. It just does not turn on if unplugged ;$
Sent from my E15i using Tapatalk
rdoggsv said:
No, it continues using the battery.
And the battery discharges normally. It just does not turn on if unplugged ;$
Sent from my E15i using Tapatalk
Click to expand...
Click to collapse
Exact same here . What the heck Asus?
Sent from my Galaxy Nexus using xda premium
artvandelay440 said:
Exact same here . What the heck Asus?
Click to expand...
Click to collapse
Same here. I had RMA with ASUS about this problem. ASUS Service Center has damaged my tablet and I had another RMA to repair and now...I have same issue again. I has updated my service ticket and now I waiting ASUS reply.
ddv2005 said:
Same here. I had RMA with ASUS about this problem. ASUS Service Center has damaged my tablet and I had another RMA to repair and now...I have same issue again. I has updated my service ticket and now I waiting ASUS reply.
Click to expand...
Click to collapse
Please report back how it went for you, i'm considering doing the RMA, but not sure since many people reports that when ASUS fixes something either it goes worst or it fails again in a very short time
rdoggsv said:
Please report back how it went for you, i'm considering doing the RMA, but not sure since many people reports that when ASUS fixes something either it goes worst or it fails again in a very short time
Click to expand...
Click to collapse
Sure. Two day ago I send it to California Service Center. Usually it serviced in TX but tablet was broken in TX service center and I don't want to send it again same service center.
I'm having a very similar problem, but if I unplug the tab while it's on, it turns off now. It won't turn back on unless plugged in to a computer or the outlet.
Same here
My friend's Transformer will no longer boot up unless the dock or power adapter is connected after installing a custom ROM. He had the same issue when he had 1st bought a Transformer (all stock) and had got it replaced. This replacement unit was functioning fine (everything stock, no root) until I installed CWM/ICS etc. any bright ideas?
Btw, since this is the second time that this issue is happening to my friend, I'm wondering how a google search for the issue brings up almost zero direct results? Must be because of the dozens of no boots at all issues...
rdoggsv said:
Please report back how it went for you, i'm considering doing the RMA, but not sure since many people reports that when ASUS fixes something either it goes worst or it fails again in a very short time
Click to expand...
Click to collapse
Send it to California at 3/2/2012 but today I got an email:
We will process your Transformer SN: BXXXXXX Model TF101 under new Rma No=USGXXXXXX by re-shipping it to our correct repair center in Texas.
We received this unit under original RMA # USAXXXXX which was sent to our wrong repair center in Fremont California.
Click to expand...
Click to collapse
I called to ASUS and spoke with supervisor. He told that replacement not available now and ASUS will resend it to TX for "repair". OK. I just file complaint to BBB and Attorney General but I found that ...BBB has ALERT on ASUS:
We have identified a pattern of complaints concerning customer service and service issues. Complaints processed by the BBB claim that 1) products sent to the company for repairs are still not working properly when returned to the consumer.
2) Customers calling the company are asked to call back or told they will receive a call back and in many cases don't.
BBB asked the company to respond to the pattern but has received no reply to our request.
Click to expand...
Click to collapse
This means that ASUS did not care at all. BBB has 674 complaints on ASUS service.
Dmitry
Hi,
I got replacement week ago and IT HAVE SAME PROBLEM (some times it wont wake up)!!! More that, I can't use wifi with WZR-HP-G450H router(every several seconds connection is freezing). I CAN'T USE MY TABLE AT ALL!!!
At the day before replacement was sent from ASUS I called to ASUS Customer service and representative rep told me that my replacement is testing for WIFI problems. I guess that this tablet was returned by another customer with WIFI problems and ASUS did some tests (and not found WIFI problems) before send it to me. My old TF101 worked fine with same router.
Now I am planning to make 2 videos with problems and post it every where and the I want to sue ASUS to return my money.
Dmitry
Same intermittent problem here too, usually it's fine but sometimes no charger = no boot.
Hello,
just for the record, I have an Asus Transformer with is showing the same issue.
It's stock and updated to the last FOTA release. Never rooted and never installed a custom ROM.
The power button works correctly when the tablet is on.
(P.S.: I haven't wiped since the HC -> ICS upgrade.)
Same problem:
Always turns on when in dock.
Always turns on when plugged in to charger.
Never turns on when out of dock with no external power.
Always keeps running when powered on and then removed from power source (including sleep and wake up).
I sent a request to ASUS support. The first response was to take it to a repair facility. I told them that's not going to happen since this is obviously not a hardware problem and I didn't want my tablet gone for 2+ weeks. The next response was to reinstall the OS. I'm still thinking about that one (maybe to Honeycomb?).
This happened near the time of one of the revisions to ICS (it worked fine with the initial ICS). We just got another firmware revision a few days ago, but that did nothing to end this problem.
I would be very interested to see if anybody determines what the problem is. I've tried removing apps that seem like they might have something to do with it, but no luck.
Good luck to everybody.
I'm having the same problem as of this morning.
Power button turns the screen on and off with no problem during normal use. It also works just fine to shut down the tablet, but I can only turn it back on by plugging it in.
I don't know if it's related, but I had just done 3x Factory resets to clear out any wifi settings as I've been struggling to connect it to the school's wifi. I think that problem is the school though.
Hopefully Asus will put out a fix soon. I tried calling their Tech Support, but they just want to repair it... again. (Had it in twice because it wouldn't charge, but would transfer files across USB).
Has anybody tried to downgrade to either the initial version of ICS (as I remember there was no power-on problem with that) or to Honeycomb?
I'm starting to research the procedure to do that, but would rather not be the pioneer.
My Asus Transformer on ICS was rooted and fine. Then after the latest update the other day, I noticed yesterday that I lost root. Then today I powered it off and now it won't turn back on at all. Connecting it to the dock shows no sign of life. Plugging it in on it's own to both a PC and wall outlet and still no signs of life. ADB doesn't detect it. Windows doesn't detect it. Holding down the power button forever doesn't do anything. Power button and volume down doesn't do anything.
Do I have any other option other than sending it for repair/warranty? I've tried searching on here and Google and everything just says to boot into recovery. But that's not doing anything for me.
Please help.
Thanks.
ThaiM said:
My Asus Transformer on ICS was rooted and fine. Then after the latest update the other day, I noticed yesterday that I lost root. Then today I powered it off and now it won't turn back on at all. Connecting it to the dock shows no sign of life. Plugging it in on it's own to both a PC and wall outlet and still no signs of life. ADB doesn't detect it. Windows doesn't detect it. Holding down the power button forever doesn't do anything. Power button and volume down doesn't do anything.
Do I have any other option other than sending it for repair/warranty? I've tried searching on here and Google and everything just says to boot into recovery. But that's not doing anything for me.
Please help.
Thanks.
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It may have gotten "undercharged". When that happens it will take forever to show signs of life after its plugged in. Try leaving it plugged into the wall outlet overnight and see if it fixes it.
joshcrumley100 said:
It may have gotten "undercharged". When that happens it will take forever to show signs of life after its plugged in. Try leaving it plugged into the wall outlet overnight and see if it fixes it.
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I was thinking the same thing. My Nook Tablet recently had this happen and I thought the thing was completely toast. I figured I'd give it one last shot and just plug it in for a while and like a 1/2 hour later, it suddenly woke up.
Hope the situation works out the same for you OP.
I've had it plugged in overnight and still nothing at all.
Now thinking about it, the reason it was shut it off (by my wife) was because it was glitching. It was playing music in the background from a game that wouldn't shut down. I'm guessing it was stuck in memory or something. So I'm wondering if this game or whatever is still somehow running and the device isn't actually completely shut down. I'm gonna do the opposite and leave it unplugged for the day. Let the battery completely deplete, hopefully shutting down fully and killing that process. Worth a shot.
try pressing power and vol down for like 30 seconds. Another thing I've seen people do is try plugging it in and holding power for 30 seconds. Also try plugging into computer totrickle charge for a bit. Hope any of this helps.
Sent from my Transformer TF101 using Tapatalk
Dreamboxuser said:
try pressing power and vol down for like 30 seconds. Another thing I've seen people do is try plugging it in and holding power for 30 seconds. Also try plugging into computer totrickle charge for a bit. Hope any of this helps.
Sent from my Transformer TF101 using Tapatalk
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Tried those already with no luck, but thanks for the suggestion.
I've tried holding the power button for minutes at a time too. Power and volume down for minutes at a time. Plugged in and not plugged in. With and without memory card in while plugged in and not plugged in.
Update: I think there is some merit to my theory. Left it unplugged for a full day and then plugged it in and after a few tries it BOOTED! Working just fine ever since too and the strange thing is, the battery barely depleted at all.
So something was possibly running that was preventing it from fully shutting down? I don't know. Strange.
Had the same issue over the weekend
I wish I had seen your post prior to calling ASUS for support, I went through all the troubleshooting steps you suggested, had no luck. I did not wait long enough to let the battery fully discharge to see if that fixed it and my TF 101 is now on route to TX for warranty repair (I am hoping that I now may end up with a tablet with a few more of the issues ironed out also). But if not, but the time I get it back I will probably flash it with a custom ROM (probably Revolver), that may be out of Beta by that time.
We shall see.