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Hello XDA. I have a birthday coming up in a few days. I'm selling my stupid iPod Touch 4g 32gb on ebay (hopefully I'll get around $150, it's in a great condition with box, etc..), and I'm going to purchasing an ASUS eee Pad Transformer (TF101-A1) 16gb model. I was just wondering if this refurbished model here can be trusted:
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230172
I currently use newegg to purchase all of my computer parts and have never had a problem with them, and I don't think I would have a problem with this. I'm just making sure that there won't be a problem.
If anybody else knows any insane deals going right now on new asus eee pad transformers, please feel free to tell me because $300 is around my price point. If I could, I would obviously purchase the prime version, but I don't have $500 to spend..
Thank you for the help in advance.
BloodyRory said:
Hello XDA. I have a birthday coming up in a few days. I'm selling my stupid iPod Touch 4g 32gb on ebay (hopefully I'll get around $150, it's in a great condition with box, etc..), and I'm going to purchasing an ASUS eee Pad Transformer (TF101-A1) 16gb model. I was just wondering if this refurbished model here can be trusted:
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230172
I currently use newegg to purchase all of my computer parts and have never had a problem with them, and I don't think I would have a problem with this. I'm just making sure that there won't be a problem.
If anybody else knows any insane deals going right now on new asus eee pad transformers, please feel free to tell me because $300 is around my price point. If I could, I would obviously purchase the prime version, but I don't have $500 to spend..
Thank you for the help in advance.
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Got mine from Amazon used for $310, and its a mint sbk1 model. You may want to check around.
sent from my ASUS Transformer running 8.6.5.21 using Tapatalk
I While I can not speak specifically for refurbished Transformers since I do not own one I generally do not have a problem purchased refurbished items and have done so many times in the past. True or not I rationalize that someone must have given them a good once over. For me something in that $ range I would look strongly at the warranty being offered by the manufacturer.
jacorso said:
I While I can not speak specifically for refurbished Transformers since I do not own one I generally do not have a problem purchased refurbished items and have done so many times in the past. True or not I rationalize that someone must have given them a good once over. For me something in that $ range I would look strongly at the warranty being offered by the manufacturer.
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The warranty is 30 days.. so that might be a problem. I dont think ill have a problem with it though, cause if anythings wrong with it, it will probably have an issue within 30 days.
Sent from my iPod touch using Tapatalk
I would trust refurbished models ( make sure they are not just used but actually refurbished ) because those ones have gone back asus has looked over them and made sure they are all good before they are sold again.The BNIB ones go from the factory into a box and are shipped out
I bought one from newegg. The charger had some light scratches from who ever returned it, but it's been good to me. Tomorrow is the expiration of my 30 days return, funny enough.
Also, look again, you get a 90 day warranty from ASUS. And you can always pick up an extended from Newegg.
jasonwuzthere said:
I bought one from newegg. The charger had some light scratches from who ever returned it, but it's been good to me. Tomorrow is the expiration of my 30 days return, funny enough.
Also, look again, you get a 90 day warranty from ASUS. And you can always pick up an extended from Newegg.
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Do you purchase the extended warranty at the checkout?
No, I have before with a GPU, though.
I trust Newegg to the fullest to not use some crap warranty company. The main reason was that for the $50 the warranty cost, you can get a brand new one, assuming they ever come back in stock. They were out when I bought mine.
I bought my TF from Newegg, that same link. I haven't had or seen any issues with it. Newegg is reputable too.
What is newegg's return policy on an item like this? Restocking fee?
goodintentions said:
What is newegg's return policy on an item like this? Restocking fee?
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I'm not sure exactly, here's their standard return policy:
Newegg said:
Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
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from: http://www.newegg.com/HelpInfo/ReturnPolicy.aspx
They have an exchange only policy for these. You get 30 days. Their service is excellent, though. No worries. Ah, and if you sign up for a free shoprunner trial you get free second day shipping and free returns. Sometimes if you call Newegg they'll send you a pre-paid return label, but not always. Oh, and there's almost always a $10 promo code for new customers.
I've read that there are still TF101s with excessive backlight bleeding and the like. Most of the defects don't seem particularly troubling, unlike the problems with the TFPrime.But my question is what are the chances of getting a unit that is quite defective? It's been months now and I'm hoping ASUS has ironed out most of the kinks in their production line...
I have 2 options available to me. Buy on ebay and have it shipped to me or buy locally. The local prices for the 16gb transformer with dock is around $645. But I would be able to see the unit and test it before buying it to check for defects. ebay prices are around $300-$450 and some of those are for the 32gb one. But I won't know what I'll get until it reaches me and it will be too much hassle to return it and wait and get another one that may or may not have the same problem...
Which one do I go for?
Each purchasing method has its pros and cons. Ebay has buyer protection, but of course something could go wrong and you never know when dealing with people and possibly used or refurbished devices. I bought two from Best Buy and they both work great with zero bugs. I then bought the dock on Amazon. This is what I would recommend since you can take it home right away and test it for issues, then take it right back if there are any.
Screen pixels and rooting issues aside I think most problems seem to come in early batches (ugh, ugh, fear the prime!). My B50/B60 tab/dock pair has been pretty good and I haven't seen to many killer issues being posted in a while, as newer batches push out.
Main thing that concerns me with buying online is no idea what point in time the unit was manufactured, especially e.g. on eBay.
Sent from my Transformer TF101 using Tapatalk
im going to guess and say that a B90 is the latest model...that's the one I have. I guess you can ask the eBay seller to give you the model number...its on the box.
they are using hexadecimal for that second numbe after B90 is BA0 then BB0 and so on ive seen a BB0 device already a guy at school has it and i read about one here somewhere.
So which batch numbers do I avoid?
I would say at least <= B30 and idk about B40s.
Sent from my Transformer Prime TF201 using Tapatalk
I just received my 32GB TF101. It's a B60. I know it's the not the latest, but is that batch OK? I remember people saying to avoid B50.
Try buying from a brick and mortar store if you can first, that way you can test the unit for problems. Regardless of free return shipping or yada yada yada, it's still a hassle to have to ship something back to someone that never worked to begin with.
I just wanted to share my experience with purchasing the infinity pad from best buy. Below are 3 reasons why you should A) go through best buy and purchase your new infinity or B) return your tablet, if possible, to the store you purchased it from and purchase it again through best buy...
1) As many of you know i along with many others was able to purchase the pad from best buy for a 347.49 due to online price matching. Acquiring a tablet of this calibre for that price alone is probably reason enough.
2) Next reason is their 30 day return policy. Alot of us have had minor QC issues with the infinity. Best buy allows you to return the tablet as many times as you want within 30 days until you get one that is "perfect". This is much easier then doing an rma or online exchange. I dont know about you, but i would get frustrated having to mail back my tab, receive a new one, find out it also has a defect and do the return all over again. With best buy its extremely convenient with most stores allowing you to open the tab in the store to check if its to your liking.
3) [MOST IMPORTANT] Insurance policy! By purchasing their insurance for $99.00, you get complete accident and in store replacement for a year. However that's not the best part. Remember best buy typically removes older products from their shelves and store inventory to make room for newer products from the same manufacturer. We all know asus will eventually come out with a newer tablet within the next year, which means instead of replacing our infinities with another tf700, they will replace it instead with the newer tablet from asus. Once you get the new one, just buy the 1 year insurance and the cycle continues!
I honestly cant see any reason why to not go through them from now on... Not only will you get the same price as the online retailers, but also once you get the insurance you've basically paid for the next version of your tablet.
Sent from my ASUS Transformer Pad TF700T
I purchased the Transformer Prime from them.
7 months later I returned it in for full credit refund honoring the 1 year manufacture warranty due to defects of the Wifi/GPS.
Got a Infinity out of that. :cyclops:
no need for that $99 store warranty, etc.
the_game_master said:
I purchased the Transformer Prime from them.
7 months later I returned it in for full credit refund honoring the 1 year manufacture warranty due to defects of the Wifi/GPS.
Got a Infinity out of that. :cyclops:
no need for that $99 store warranty, etc.
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Nice! Problem is that there arent any real manufacture defects on the infinity. At least nothing made public by asus. So it would be really hard to honor that now. You would have to make a real case to best buy in order try that on the infinity. By doing the 1 year you wouldnt have to worry. Just say you have a "defect" and your good to go.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
Nice! Problem is that there arent any real manufacture defects on the infinity. At least nothing made public by asus. So it would be really hard to honor that now. You would have to make a real case to best buy in order try that on the infinity. By doing the 1 year you wouldnt have to worry. Just say you have a "defect" and your good to go.
Sent from my ASUS Transformer Pad TF700T
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Think it mat be a bit early to say that. There are certainly i/o issues which is most likely a hardware defect. How about all the screen separation issues?
I agree about buying at Best Buy. I buy most larger electronic device there. I had them return 2 Prime's and a dock with little more than an email and phone call. I pre ordered one and ordered the second for my son Christmas eve. I did not have their extended warranty.
I use SquareTrade warranties for electronics They are about 1/2 the cost and their service is excellent. I got 2 years plus accidental damage for 87 after a 30% discount. A much better deal than BB IMHO.
Yup,as long as asus doesnt admit on any defect there is a slim chance of getting a free upgrade and the infinity has to be discontinued like the prime. For insrance its cheaper to buy it at squaretrade 2yrs with adh and using a 30% discount its only $69.99
Sent from my GT-N8013 using xda premium
Mike02z said:
Think it mat be a bit early to say that. There are certainly i/o issues which is most likely a hardware defect. How about all the screen separation issues?
I agree about buying at Best Buy. I buy most larger electronic device there. I had them return 2 Prime's and a dock with little more than an email and phone call. I pre ordered one and ordered the second for my son Christmas eve. I did not have their extended warranty.
I use SquareTrade warranties for electronics They are about 1/2 the cost and their service is excellent. I got 2 years plus accidental damage for 87 after a 30% discount. A much better deal than BB IMHO.
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The problem with squaretrade to me is convenience. With best buy, although it might be more expensive, you can literally walk in and out with a new tablet without having to wait. Also, with squaretrade you would never be able to get a newer version of the product you ordered. They would either send you a refurbished model, or prorate the amount of what it would cost to buy the product currently. So if you buy an infinity and 2 years later try to use your warranty, they will either send you a refurb or give you the prorated amount to purchase that tablet at a local vendor.
The purpose of buying the insurance from best buy is to eventually purchase the newer version of the tablet. If you don't want to get the newer version then squaretrade is a great deal. I for one want to be able to get the tfXXX when ever it arrives. Or at least have the option of using my warranty for that purpose.
Sent from my ASUS Transformer Pad TF700T
are you sure it works like that ? so for example iphone 3 owners buy the warrenty and the next year they can get an iphone 4 then the 4s and now the 5 ? hm. should look into this more . also asus is going to focus on their windows hybrids for a while now before going back to making an android tab. the fine line between tab and dock and full OS + keyboard is getting cut soon thats what worries me that i bought into a "phase of technology" and soon its gonna be all about touchscreen detachable laptops
pierrekid said:
The purpose of buying the insurance from best buy is to eventually purchase the newer version of the tablet. If you don't want to get the newer version then squaretrade is a great deal. I for one want to be able to get the tfXXX when ever it arrives. Or at least have the option of using my warranty for that purpose.
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I doubt that will happen. Look at the prime, its shelf life was about 7-8months because of the defect in design which Asus has openly mentioned. So far Asus hasnt openly admitted on anything wrong with the infinity and it may look that after your year is up the shelf life will probably be longer than your warranty. So your option to upgrade will probably be not available if there are infinities to order, look at the TF101 its still available for sale at best buy. All you can do is keep your fingers cross and Asus can admit a defect on the inifinity and not last a full year on the shelf. But Best buy is a good place for quick exchanges and return window.. thats where i got my note 10.1 and I have 60 days to play with it, well maybe 40+ days now.. if I ever wanna go back to the infinity or incase a better tablet gets released before my 60 days.
Crizthakidd said:
are you sure it works like that ? so for example iphone 3 owners buy the warrenty and the next year they can get an iphone 4 then the 4s and now the 5 ? hm. should look into this more . also asus is going to focus on their windows hybrids for a while now before going back to making an android tab. the fine line between tab and dock and full OS + keyboard is getting cut soon thats what worries me that i bought into a "phase of technology" and soon its gonna be all about touchscreen detachable laptops
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Exactly, as long as best buy has discontinued selling that iphone 3 then you get the comparable product. As for buying into a phase, i highly doubt it. Asus has a massive deal with google, so i highly doubt they will be "refocusing" on windows products this early, especially with android outpacing nearly everyone. Asus will be making android tabs and phones for years to come.
Sent from my ASUS Transformer Pad TF700T
junrider said:
I doubt that will happen. Look at the prime, its shelf life was about 7-8months because of the defect in design which Asus has openly mentioned. So far Asus hasnt openly admitted on anything wrong with the infinity and it may look that after your year is up the shelf life will probably be longer than your warranty. So your option to upgrade will probably be not available if there are infinities to order, look at the TF101 its still available for sale at best buy. All you can do is keep your fingers cross and Asus can admit a defect on the inifinity and not last a full year on the shelf.
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Actually all the best buys in my area have discontinued both the prime and tf101. Best buy stocks the budget and premium tabs for each company. Since the tf300 is considered to be the "budget" tablet, there was no need to keep the tf101 or prime with the infinity. Also it doesnt matter if asus admits a defect. If you get the best buy insurance and say your tab is broken, they have to replace it with a comparable product. If the infinity is no longer sold ( which it wont be a year from now in BEST BUY) then they will replace it with the next asus transformer tablet available.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
Also it doesnt matter if asus admits a defect. If you get the best buy insurance and say your tab is broken, they have to replace it with a comparable product. If the infinity is no longer sold ( which it wont be a year from now in BEST BUY) then they will replace it with the next asus transformer tablet available.
Sent from my ASUS Transformer Pad TF700T
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Have you ever heard of something called fraud or, at the very least, being dishonest?? I'm sorry, but claiming there is a defect (when there really isn't one) just to "get the newer model" a year or two later is simply not right and probably considered fraud. This is the one of the reasons that Best Buy will be going out of business soon - because of acts like this. Enjoy "cheating" the system while you can because like I said, it's acts like this that will put Best Buy out of business.
Besides, I find it very hard to believe that you can just walk in a year later and simply say that the tablet is defective and they will just gladly hand you a brand new model. The TF201 was a very unique circumstance where the manufacturer basically admitted that the product was faulty. Even if it were not considered fraud (which I believe it is), I think that they would at least want to see the defect before handing you a brand new model.
I was trying so hard not to even enter this conversation, but encouraging others to commit fraud with you is simply not right and I highly doubt that it would work anyway. Like I said, the TF201 was a very unique case that most likely won't happen again.
C'mon people, let's not turn into being thieves here... If you enjoy being able to go to the local Best Buy to buy products, then don't abuse the system for personal gain - it will just hurt everyone in the long run.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Can someone post the link where they got it for that price for best buy to match cause ill grab 1
Sent from my SGH-T989 using xda app-developers app
jtrosky said:
Have you ever heard of something called fraud or, at the very least, being dishonest?? I'm sorry, but claiming there is a defect (when there really isn't one) just to "get the newer model" a year or two later is simply not right and probably considered fraud. This is the one of the reasons that Best Buy will be going out of business soon - because of acts like this. Enjoy "cheating" the system while you can because like I said, it's acts like this that will put Best Buy out of business.
Besides, I find it very hard to believe that you can just walk in a year later and simply say that the tablet is defective and they will just gladly hand you a brand new model. The TF201 was a very unique circumstance where the manufacturer basically admitted that the product was faulty. Even if it were not considered fraud (which I believe it is), I think that they would at least want to see the defect before handing you a brand new model.
I was trying so hard not to even enter this conversation, but encouraging others to commit fraud with you is simply not right and I highly doubt that it would work anyway. Like I said, the TF201 was a very unique case that most likely won't happen again.
C'mon people, let's not turn into being thieves here... If you enjoy being able to go to the local Best Buy to buy products, then don't abuse the system for personal gain - it will just hurt everyone in the long run.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Lol well im sorry if you feel "morally" wrong about doing something like this but honestly i really dont care. I'm here to show that you can get a great deal from best buy. Also it was one of the managers that told me about the deal since im a frequent customer. Once you return the tablet, they will end up reselling it since they will find it is not "defected" ( say you are having power fluctuations with the battery, its something they cant test in the store and have to take your word on it since you already purchased insurance from them) and make a profit on it. On top of that, you are paying the $99 for the insurance. SO its not an actual complete loss for the company.
Best buy wont be going out of business because of people like me, they will be going out of business because they are amazons show room and people are slowly moving towards online retailers to purchase products for cheaper prices. At least with me they are getting something out of it. If you dont like this Jtrosky, then simply ignore the thread and move along. To everyone else who cant afford the latest and greatest from asus every year, I think this is great deal!
Sent from my ASUS Transformer Pad TF700T
mightymike889 said:
Can someone post the link where they got it for that price for best buy to match cause ill grab 1
Sent from my SGH-T989 using xda app-developers app
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http://forum.xda-developers.com/showthread.php?t=1830459
Here you go! Go to post 34 for details. This is where i got the idea from.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
I just wanted to share my experience with purchasing the infinity pad from best buy. Below are 3 reasons why you should A) go through best buy and purchase your new infinity or B) return your tablet, if possible, to the store you purchased it from and purchase it again through best buy...
1) As many of you know i along with many others was able to purchase the pad from best buy for a 347.49 due to online price matching. Acquiring a tablet of this calibre for that price alone is probably reason enough.
2) Next reason is their 30 day return policy. Alot of us have had minor QC issues with the infinity. Best buy allows you to return the tablet as many times as you want within 30 days until you get one that is "perfect". This is much easier then doing an rma or online exchange. I dont know about you, but i would get frustrated having to mail back my tab, receive a new one, find out it also has a defect and do the return all over again. With best buy its extremely convenient with most stores allowing you to open the tab in the store to check if its to your liking.
3) [MOST IMPORTANT] Insurance policy! By purchasing their insurance for $99.00, you get complete accident and in store replacement for a year. However that's not the best part. Remember best buy typically removes older products from their shelves and store inventory to make room for newer products from the same manufacturer. We all know asus will eventually come out with a newer tablet within the next year, which means instead of replacing our infinities with another tf700, they will replace it instead with the newer tablet from asus. Once you get the new one, just buy the 1 year insurance and the cycle continues!
I honestly cant see any reason why to not go through them from now on... Not only will you get the same price as the online retailers, but also once you get the insurance you've basically paid for the next version of your tablet.
Sent from my ASUS Transformer Pad TF700T
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Nice deal bro! Im def gonna grab that insurance now. I was thinking about getting it before but dropping 100 on something i might not use had me rethinking. Thanks!
Sent from my ASUS Transformer Pad TF700T
---------- Post added at 07:55 PM ---------- Previous post was at 07:45 PM ----------
jtrosky said:
Have you ever heard of something called fraud or, at the very least, being dishonest?? I'm sorry, but claiming there is a defect (when there really isn't one) just to "get the newer model" a year or two later is simply not right and probably considered fraud. This is the one of the reasons that Best Buy will be going out of business soon - because of acts like this. Enjoy "cheating" the system while you can because like I said, it's acts like this that will put Best Buy out of business.
Besides, I find it very hard to believe that you can just walk in a year later and simply say that the tablet is defective and they will just gladly hand you a brand new model. The TF201 was a very unique circumstance where the manufacturer basically admitted that the product was faulty. Even if it were not considered fraud (which I believe it is), I think that they would at least want to see the defect before handing you a brand new model.
I was trying so hard not to even enter this conversation, but encouraging others to commit fraud with you is simply not right and I highly doubt that it would work anyway. Like I said, the TF201 was a very unique case that most likely won't happen again.
C'mon people, let's not turn into being thieves here... If you enjoy being able to go to the local Best Buy to buy products, then don't abuse the system for personal gain - it will just hurt everyone in the long run.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Honestly who cares? If you feel so strongly about this, then simply dont do it 0_o. Just because you feel bad doesn't mean everyone else does. I think its a great deal imho. Great find OP.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
1) As many of you know i along with many others was able to purchase the pad from best buy for a 347.49 due to online price matching. Acquiring a tablet of this calibre for that price alone is probably reason enough.
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Where did you find it for 347.49? I can't find one for less than 499. I just got my Infinity by returning my Prime to Best Buy for an exchange. Is the price match only for online purchases?
pierrekid said:
http://forum.xda-developers.com/showthread.php?t=1830459
Here you go! Go to post 34 for details. This is where i got the idea from.
Sent from my ASUS Transformer Pad TF700T
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Those are links for two sites sitting on servers in Russia in post 34.
Absolutely no real details about purchases, contacting, ordering and 2.99 shipping (yeah right.)
Did anyone actually read the return\exchange policy on Best Buys website?
The policy reads they won't match competing on-line prices.
They will match local competing prices from another store within 25 miles.
Best Buy will probably let a few get away with a relaxed policy for a while.
Then after things pick up for them they'll tighten up like Fry's and Amazon have done.
A lot of retailers offer 1-2-3 year no questions asked warranties for $$$.
Those are designed to suck money from your pocket out of fear.
I don't think hordes of tablet buyers are going to gain anything here.
IMO it's you against corporate retail...there's only one winner there.
...flame on...
psymont said:
Where did you find it for 347.49? I can't find one for less than 499. I just got my Infinity by returning my Prime to Best Buy for an exchange. Is the price match only for online purchases?
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Look in the post above for details on how to get the price match. Also i brought the add in (on my phone) to best buy and they did a price match.
Sent from my ASUS Transformer Pad TF700T
Thats OK said:
Those are links for two sites sitting on servers in Russia in post 34.
Absolutely no real details about purchases, contacting, ordering and 2.99 shipping (yeah right.)
Did anyone actually read the return\exchange policy on Best Buys website?
The policy reads they won't match competing on-line prices.
They will match local competing prices from another store within 25 miles.
Best Buy will probably let a few get away with a relaxed policy for a while.
Then after things pick up for them they'll tighten up like Fry's and Amazon have done.
A lot of retailers offer 1-2-3 year no questions asked warranties for $$$.
Those are designed to suck money from your pocket out of fear.
I don't think hordes of tablet buyers are going to gain anything here.
IMO it's you against corporate retail...there's only one winner there.
...flame on...
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Ok you are seriously really late. Myself along with plenty of others have done the price match. If you continue reading on the post the guy even posted his receipt as proof. If you need more proof ( and judging from your flame first attitude you probably will) i will post a copy of my receipt as well. Doesn't matter what their policy says, that's what they priced match.
Also they definitely changed that rule because every best buy in my area will price match amazon and online retailers.
Also your last paragraph.... what are you even saying lol?
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
Ok you are seriously really late. Myself along with plenty of others have done the price match. If you continue reading on the post the guy even posted his receipt as proof. If you need more proof ( and judging from your flame first attitude you probably will) i will post a copy of my receipt as well. Doesn't matter what their policy says, that's what at they priced match.
Also they definitely changed that rule because every best buy in my area will price match amazon and online retailers.
Also your last paragraph.... what are you even saying lol?
Sent from my ASUS Transformer Pad TF700T
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I have also read countless posts where Best Buy would *not* price match an on-line store - just because it a few managers let it slip buy doesn't change the fact that the policy is very clear about this - ask the folks that were denied....
And on the "lie" to Best Buy in order to cheat them - the problem is that it affects *everyone* when you do such childish things. People like you are the exact reason why places like Office Depot won't even let you return open electronics *at all* - you can only exchange items for the exact same item, period. So, again, you are hurting *everyone* when you do this crap.
If you want to do it fine, but don't go encouraging others to do it - that's my point - I'm sure I could report this thread and get it closed for that very reason - you are encouraging others to do illegal things. I'm not the "reporting" type though, so I'd rather let everyone know why this is a problem and why they shouldn't do it. If you can't afford to support your "electronic habit" that doesn't give you the right to purposely cheat retail stores, regardless of who told you to do it.
It's wrong and quite frankly, it's illegal - period. Nothing is free in life - like I said, you are just hurting every other consumer (as well as Best Buy) when you do this crap.
Carry on...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I'm hesitant to write this post for fear of sounding like I'm just whining, but due to the build issues with this particular device, I think it's appropriate that I warn people who are planning to purchase from Newegg.com. Their return policy is 30 days FROM THE ORIGINAL PURCHASE DATE ONLY. That means, you have 30 days to RMA a defective device and any subsequent defective devices. If your 3rd device is defective, you're stuck with Asus' warranty.
To their credit, I contacted them by phone and they gave me a "one time only" exception. I wish I could just get a refund, but the item was purchased on a gift credit card that is not in my name, and that would be problematic. So, I have one shot to get an acceptable unit.
I've been doing business with Newegg for computer parts for years and they're service, selection and prices have all been excellent with this notable exception. I will probably continue to do business with them, but for an item like the tf700 that has known build issues, I recommend purchasing it from BestBuy or some place like that where you can return things a bit more easily.
i purchased mines from newegg and yesterday was feeling upset that i couldnt return it. I was at my wits end with this tablet. I was convinced to unlock and root, and since doing so, i am very impressed. This device is 10x better than when i first got it. So far, everything is running much smoother. I was hesitant to root because i didnt feel like going thru all that. but with the help of certain members, the process was very easy and i saw results right away.
Just my two cents.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
timrock said:
i purchased mines from newegg and yesterday was feeling upset that i couldnt return it. I was at my wits end with this tablet. I was convinced to unlock and root, and since doing so, i am very impressed. This device is 10x better than when i first got it. So far, everything is running much smoother. I was hesitant to root because i didnt feel like going thru all that. but with the help of certain members, the process was very easy and i saw results right away.
Just my two cents.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
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I'm actually having second thoughts about RMAing this one. The screen is not flat (visibly bowed out along the top edge) and it clicks a little. I'm afraid it will get worse over time or even crack. But, I actually love the performance. I haven't pushed it that hard, but the IO issues don't seem to affect my experience much. Knowing I only have one more shot at a good unit, without resorting to returning to Asus, I might just stay with this one and hope it doesn't fall apart.
Either way, I fully intend to unlock the unit I end up with.
esoxx said:
I'm hesitant to write this post for fear of sounding like I'm just whining, but due to the build issues with this particular device, I think it's appropriate that I warn people who are planning to purchase from Newegg.com. Their return policy is 30 days FROM THE ORIGINAL PURCHASE DATE ONLY. That means, you have 30 days to RMA a defective device and any subsequent defective devices. If your 3rd device is defective, you're stuck with Asus' warranty.
To their credit, I contacted them by phone and they gave me a "one time only" exception. I wish I could just get a refund, but the item was purchased on a gift credit card that is not in my name, and that would be problematic. So, I have one shot to get an acceptable unit.
I've been doing business with Newegg for computer parts for years and they're service, selection and prices have all been excellent with this notable exception. I will probably continue to do business with them, but for an item like the tf700 that has known build issues, I recommend purchasing it from BestBuy or some place like that where you can return things a bit more easily.
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Click to collapse
They have have gotten real bad with their return policies over the years. I forgot a USB cable one time and they sent the RMA item right back to me. And wasted many days off my return period and then wouldn't honor it later. I stopped buying anything from there anymore.
esoxx said:
I'm actually having second thoughts about RMAing this one. The screen is not flat (visibly bowed out along the top edge) and it clicks a little. I'm afraid it will get worse over time or even crack. But, I actually love the performance. I haven't pushed it that hard, but the IO issues don't seem to affect my experience much. Knowing I only have one more shot at a good unit, without resorting to returning to Asus, I might just stay with this one and hope it doesn't fall apart.
Either way, I fully intend to unlock the unit I end up with.
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Click to collapse
well if there are physical defects, i would definetly return it and get a new one.
esoxx said:
I'm hesitant to write this post for fear of sounding like I'm just whining, but due to the build issues with this particular device, I think it's appropriate that I warn people who are planning to purchase from Newegg.com. Their return policy is 30 days FROM THE ORIGINAL PURCHASE DATE ONLY. That means, you have 30 days to RMA a defective device
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Click to collapse
That is better than Tiger Direct. I bought a Prime when they were first available back last December. I had wifi and GPS issues but held on to the Prime for about 3 weeks hoping for a firmware update to address the issues. When I attempted to get a RMA from Tiger Direct I was informed that their return policy for tablets was 14 days. If I had known that I would not have purchased from TD.
Sent from my ASUS Transformer Pad TF700T using xda premium
i remember when asus used to be reputable, it lured me into enough of a false sense of security to give them a second chance and purchase one of their tablets... anyway, to reflash the bootloader and operating system, theyre claiming they have to replace the motherboard... we all know they do not, theyll reflash it and send it back charging me full price.... well, thats $161 + $65 shipping.... interesting though, cost me $12 to ship it there so theyre overcharging for that too
i also had a monitor from asus, i had rows of pixels go dead on me and it was under warranty, sent it back at $40 shipping and the problem was back in a week... so instead of sending it to them again and again, i replaced it with another brand
anyone else have these issues with asus?
I've only had good luck with Asus. I have a TF101 tablet and 2 Asus laptops. One laptop stopped charging after 5 months (bad charging port) and Asus paid to have it shipped to them and back to me. Fix was covered under warranty. My tablet is close to 2 years old and still runs great, holds a charge like it did when it was new.
Sorry you had so much trouble!
sttovo said:
I've only had good luck with Asus. I have a TF101 tablet and 2 Asus laptops. One laptop stopped charging after 5 months (bad charging port) and Asus paid to have it shipped to them and back to me. Fix was covered under warranty. My tablet is close to 2 years old and still runs great, holds a charge like it did when it was new.
Sorry you had so much trouble!
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if i remember correctly, the TF101 is an older model.. before they locked the bootloader and disabled nvflash for performing your own bootloader repairs in the event of such a situation... its a more recently business practice theyve seem to have began a few months ago... is the company losing profits or something? and even if they were its not excuse to rip off customers for a little extra
jason41987 said:
if i remember correctly, the TF101 is an older model.. before they locked the bootloader and disabled nvflash for performing your own bootloader repairs in the event of such a situation... its a more recently business practice theyve seem to have began a few months ago... is the company losing profits or something? and even if they were its not excuse to rip off customers for a little extra
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Yeah, the TF101 is the original Asus tablet. I didn't know they locked down the bootloader. The would definitely keep me from buying a new one. I think the entire tablet/PC/laptop market is hurting so who knows what a company will do to save a buck.