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I got this at Staples.ca, Asus now bundles the Tf and dock in one box, and sell it $50 cheaper ($499 for 16GB with dock). This is regular price, not a promotion. I am pissed!!
Asus - Is this how you reward your loyal early adopter customers? I feel that we (those that bought the dock and Tf together earlier) should get a $50 refund!!!
I don't agree that you should receive a $50 refund because, as you said, you chose to be an early adopter thereby wanting a device and its accompanying accessories right off the bat and you pay a premium for that. Unfortunately we weren't able to see the future and this bundle.
That said I still think you should contact Asus and ask them to send you a refund check, the worst they can do is say no. Let them know you have receipts/invoices to prove the cost of your device.
Sent from my Transformer TF101 using Tapatalk
I'd like $50 back too! Buy me a microsd card..
No, $50 is not worth my time to be put on hold talking to CSRs. My point is, it shows the kind of company Asus is.
When Apple decided to give out free iPhone cases, first thing they made sure was announcing how you can get a refund if you bought one already.
I shouldn't even have to ask for my $50. I will return the favor to Asus by never buy any of their products, because the post-sale happiness of their customers is obviously not important.
By the way, I won't be surprised if they never fix the battery drain of the dock either. if it's anything like the way they pump out netbooks, they'll probably discontine the current Tf in 2 months (for Tf2 or something).
ikeny said:
No, $50 is not worth my time to be put on hold talking to CSRs. My point is, it shows the kind of company Asus is.
When Apple decided to give out free iPhone cases, first thing they made sure was announcing how you can get a refund if you bought one already.
I shouldn't even have to ask for my $50. I will return the favor to Asus by never buy any of their products, because the post-sale happiness of their customers is obviously not important.
By the way, I won't be surprised if they never fix the battery drain of the dock either. if it's anything like the way they pump out netbooks, they'll probably discontine the current Tf in 2 months (for Tf2 or something).
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Click to collapse
wow negative nancy.
You seem to want everything handed to you. That's not how companies work you know. Apple did so only because they're apple and can afford it, not to mention not doing so would seriously jeopardize their name. More of an exception to the rule. Battery drain is not nearly as serious as the Iphone Grip-o-death.
/my$0.02
bighuta said:
wow negative nancy.
You seem to want everything handed to you. That's not how companies work you know. Apple did so only because they're apple and can afford it, not to mention not doing so would seriously jeopardize their name. More of an exception to the rul y e. Battery drain is not nearly as serious as the Iphone Grip-o-death.
/my$0.02
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This is exactly my point. Apple is Apple, and Asus is..., well just Asus. That's why my future money (and many other people's) goes to one and not the other.
Yes, my post was negative. Didn't I already said I was pissed! I just bought the damn thing 16 days ago.
Early adopters always pay dearly. It's the cost of first bragging rights. Remember all those suckers who paid $5000 for a 40-inch plasma TV?
ikeny said:
This is exactly my point. Apple is Apple, and Asus is..., well just Asus. That's why my future money (and many other people's) goes to one and not the other.
Yes, my post was negative. Didn't I already said I was pissed! I just bought the damn thing 16 days ago.
Click to expand...
Click to collapse
Dont let the door hit you on the way out.
ikeny said:
No, $50 is not worth my time to be put on hold talking to CSRs. My point is, it shows the kind of company Asus is.
When Apple decided to give out free iPhone cases, first thing they made sure was announcing how you can get a refund if you bought one already.
I shouldn't even have to ask for my $50. I will return the favor to Asus by never buy any of their products, because the post-sale happiness of their customers is obviously not important.
By the way, I won't be surprised if they never fix the battery drain of the dock either. if it's anything like the way they pump out netbooks, they'll probably discontine the current Tf in 2 months (for Tf2 or something).
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Click to collapse
Wow, this has nothing to do with anything. Apple avoided a huge issue with it's antenna problem. There's no such thing with the TF.
My dock works just fine. Someone is drinking the kool-aide.
shaensgen said:
Dont let the door hit you on the way out.
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I wish it was that simple, just walk out the door. I am still stuck with this Tf which will only remind me everyday how I got ripped off.
By the way, you are so orginial. Welcome to the forum. Asus sucks, but this forum rocks!
ikeny said:
I wish it was that simple, just walk out the door. I am still stuck with this Tf which will only remind me everyday how I got ripped off.
By the way, you are so orginial. Welcome to the forum. Asus sucks, but this forum rocks!
Click to expand...
Click to collapse
Well, you can ask for this thread to be closed now.
Waaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Wow, you really think the asus marketing machine is really going to give you $50 back? Do we have any proof that you bought both items at the same time?
You saw the prices at the time and chose to pay them. /thread
Yes, there is something called a receipt, and it lists the items, date and price that you paid for.
No, I don't expect anything from Asus anymore.
Sure, mod can close this thread, enough ranting from me now.
(By the way, if you don't like this thread, by not replying, it will quickly drift the 2nd page, 3rd, 4th, and you'll never see iy agin)
ikeny said:
I wish it was that simple, just walk out the door. I am still stuck with this Tf which will only remind me everyday how I got ripped off.
By the way, you are so orginial. Welcome to the forum. Asus sucks, but this forum rocks!
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Click to collapse
Not nu this is my second account. Asus is great and getting better. You said your future money was going to Apple so, by all means.
I really look to Acer and Asus to be inovative leaders in a mobile interactive computing world to come. Enjoy your "new" notifications bar.
Yeah, the other posters are right.
There are many issues on which to pick a bone with Asus, this is not one of them. You saw the prices and you got the items early.
It's a known fact that early adopting will cost you. Everything becomes cheaper. Blu-Ray drives were $300.00 when they first came out. Half a year ago I saw an ad for a Samsung CD/DVD/Blu-Ray combo drive for $50.00.
Go Buy Your iPad, please.
ikeny said:
I wish it was that simple, just walk out the door. I am still stuck with this Tf which will only remind me everyday how I got ripped off.
By the way, you are so orginial. Welcome to the forum. Asus sucks, but this forum rocks!
Click to expand...
Click to collapse
You got ripped off because you "lost" $50? Wow.
Please go to Apple, I heard they're looking for some more zombies...er...."owners".
In regards to Apple offering a free case;
1) it was to resolve a glaring issue in that the phone partially lost it's capabilities of being a phone by dropping calls with the Antenna issue. Although the transformer has had it's own issues they have been dealt with in the same manner as Apple and many other large electronics manufactures and that it is to resolve the issues in house and release newer and newer batches that have the kinks worked out.
2) Those cases probably probably cost Apple, maybe, a few bucks to make. The loss wasn't that great and, although offered to the entire customer base, not every iPhone owner claimed one. So the out of pocket expense, although admittedly large, wasn't so much that Apple couldn't afford to resolve it. If Asus refunded $50 to every TF owner they would be losing money big time as the TF is already barely sold above cost because they figured the dock would bring the money.
Finally, please close this thread. The information is irrelevant and does nothing to add to the TF general forum. And this is going off-topic way to fast.
I'm not pissed by this. I was surprised when I was shopping for the damn Transformer as I could not find a bundle. But, I love them dearly and was a good $550.
I would like to own the dock, but will never buy it for more than $99, based on the bundle's price. Like others said, the bundle wasn't available when I snagged the TF either.
If everyone refrains from buying one for any more than $99, maybe we'll see a price drop sooner than later.
I have had a few asus devices. All have been stellar, only problem was my refurbished EEE 901 came with bad charger and battery. Called asus to replacement, I had to complain to get shipping waived, but got a brand new battery and charger in less than a week. I have to say that refurbished 901 is still in use today 2 years later and may have been the best $169 I ever spent.
All that said, I am disappointed in the TF. There I said it. For me the problem with the dock battery drain plus poor BMS making it so you can't leave it plugged in.
If I can't leave it at my desk plugged how can you call it a "dock"
I have to charge dock and tablet separately, and then leave them so until I want/need the keyboard or sacrifice 4-5% hr drain while off or in sleep. BTW I sent email to asus complaining about dock battery draining 2 weeks ago and have not received a response....
Edit:For $399 Tablet is way solid. But yeah the dock has issues....clearly not worth >$50 in my mind yet
You guys do realize that you only paid $400 for a device that Asus could have easily charged you 500 600 or even 700 for...
Stop *****ing and get a grip already.
If you're not happy go buy xoom, galaxy or apple product. no body is forcing you to buy or keep your tf.
The more you come here and cry the more you just show how incompetent you are. Take control of your life and fix the things you don't like or deal with them. Don't come to the internet and cry like a bunch of 4 year olds.
Dis bundle has been out in other parts of world the uk and singpore been had these
Sent from my Transformer TF101 using Tapatalk
So I just discovered a side on my bezel that "clicks" in a little. I didnt notice this before and ive had the tablet for about a week and a half. It doesn't bother me that much but I wonder if it didn't exist or got worse since I've gotten it. I can still exchange it with best buy but I dont really want to seeing as it doesn't bother me and I think I got pretty lucky cause I don't have any other problems with the tablet. So I want to keep it, but the only thing thats worrying me is the possibility of it getting worse.
Say it does get worse. If in 3 months the bezel starts to come off or something, what's Asus's included warranty. Is it a year? And how good is the coverage, will they replace it if I didn't do anything to damage it? Anyone have some experience?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I actually think that their warranty and RMA system is pretty good. The length of the warranty is written on the sticker with the serial number on it. It is the 2 small numbers at the end and should say "12" (meaning 12 months). I RMA'd my TF201 for a broken HDMI port a couple of months ago. I was a little anxious doing this as there were some horror stories on the Prime forum. However, it went really smoothly for me. It took about 10 days door-to-door. The only thing I had to pay for was shipping it to them. My Prime came back repaired and looking just as it did when I first sent it to them. Unfortunately it came back with the bootloader relocked and I was unable to unlock it again ('unknown error' problem) so I sold it on CL and now have a shiny new TF700!
paddycr said:
I actually think that their warranty and RMA system is pretty good. The length of the warranty is written on the sticker with the serial number on it. It is the 2 small numbers at the end and should say "12" (meaning 12 months). I RMA'd my TF201 for a broken HDMI port a couple of months ago. I was a little anxious doing this as there were some horror stories on the Prime forum. However, it went really smoothly for me. It took about 10 days door-to-door. The only thing I had to pay for was shipping it to them. My Prime came back repaired and looking just as it did when I first sent it to them. Unfortunately it came back with the bootloader relocked and I was unable to unlock it again ('unknown error' problem) so I sold it on CL and now have a shiny new TF700!
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Click to collapse
Unfortunately my RMA experience was polar opposite to yours. 2 months without a tablet and NOTHING was fixed, it was returned with broken components exactly as i sent it. Very little communication, horrible customer support, we even got hung up on when we called about it. Overall -1 / 10 for customer service.
I havne't used the Asus RMA service yet (and probably never will), but I *have* read *alot* of horror stories about people getting the device back in worse shape than it was in when they sent it to them.
Plus, Asus makes you pay the shipping, which really blows - if there is a defect that I didn't cause, I should not have to pay to ship it to them to get it fixed.
I love the idea behind the Asus Transformer line of devices, but to be honest, Asus really kinda sucks overall (software QA, hardware QA, tech support and hardware support).
Their QA is simply un-acceptable - folks should *not* have to worry about exchanging a $500 device 5 or 6 times in order to find one that is just "acceptable".
I really can't wait until other vendors start making nice keyboard docks - when that happens, I think I will be saying goodbye to Asus for good. Unfortunately, right now there just isn't much real competition with a good keyboard dock, but they are slowly starting to crop up.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
pileot said:
Unfortunately my RMA experience was polar opposite to yours. 2 months without a tablet and NOTHING was fixed, it was returned with broken components exactly as i sent it. Very little communication, horrible customer support, we even got hung up on when we called about it. Overall -1 / 10 for customer service.
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Click to collapse
Which repair facility did you send it to and when did you RMA? Reading that thread on the Prime forum it seemed that the facility in Texas that I sent mine to was absolutely clueless to start with. They did seem to improve after a few months after the release of the Prime lol. I think yours might have been one of the horror stories that made me not want to RMA!
Sent from my Nexus 7 using xda premium
I believe happily there is no shipping fee when you RMA in Europe.
Hopefully Lenovo will start with a kick with their tablet+dock bundles, but so far they have worse times between announcing and actually selling than ASUS.
RMA'd other items
Sent a PC motherboard back to them a few months ago.
I got the same board back repaired after a month (they covered shipping.)
Sent a soundcard back to them last year and got a brand new card back after one week.
12 month limited warranty is not too bad on this tablet.
The registration process on the Asus member site kind of scared me.
Said my S\N was invalid...retyped it 10 or 11 times and it finally flew.
Thats OK said:
Sent a PC motherboard back to them a few months ago.
I got the same board back repaired after a month (they covered shipping.)
Sent a soundcard back to them last year and got a brand new card back after one week.
12 month limited warranty is not too bad on this tablet.
The registration process on the Asus member site kind of scared me.
Said my S\N was invalid...retyped it 10 or 11 times and it finally flew.
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Really strange how you guys struggle with RMA, why does the retailers not assist you guys aswell?
Degaron said:
Really strange how you guys struggle with RMA, why does the retailers not assist you guys as well?
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Amazon has been vewy vewy good to me (no sweat on the occasional return.)
So for all my no tax high dollar purchases I will usually run to them (that's if I am able to wait a day or two.)
The other 2 things came from Fry's (carry out) and after 14.999 days your a bit out of luck with them as a retailer.
Don't forget that depending on your credit card you have some protection.
Sent from my Galaxy Nexus using xda app-developers app
All I can say is that thier RMA experience sucks. I had to send mine in after I bricked it and they not only waited 4 weeks to finally contact me but I contacted them 6 times and finally got to talk to a supervisor and ripped his @$$ for the piss poor customer service. The day after my final call they finally contacted me with the repair cost of $279 to replace the motherboard and labor. We'll have to see how long it takes them to repair it and send it back. Needless to say I'm not buying ASUS products anymore.
I cannot vouch for Asus TF700 warranty, however I did purchase a UL30A from them a couple of year ago. During a flight the corner (hinge) cracked and I sent it in (I paid for outbound shipping). They replaced the plastic casing, but didn't actually replace the hinge and over the next 6 mos the piece came loose and disjointed. Now I have to be very careful when I open or close the lid and I usually keep it open just so I don't stress the joint. I wasn't thrilled with their job.
My TF700 (just started yesterday) has a weird screen click (very faint) when I tab sometimes depending on how hard I tap and where I hold it. If this problem worsens I will probably return it through my credit card (many credit cards extend the return period) and get a new one.
I just wanted to share my experience with purchasing the infinity pad from best buy. Below are 3 reasons why you should A) go through best buy and purchase your new infinity or B) return your tablet, if possible, to the store you purchased it from and purchase it again through best buy...
1) As many of you know i along with many others was able to purchase the pad from best buy for a 347.49 due to online price matching. Acquiring a tablet of this calibre for that price alone is probably reason enough.
2) Next reason is their 30 day return policy. Alot of us have had minor QC issues with the infinity. Best buy allows you to return the tablet as many times as you want within 30 days until you get one that is "perfect". This is much easier then doing an rma or online exchange. I dont know about you, but i would get frustrated having to mail back my tab, receive a new one, find out it also has a defect and do the return all over again. With best buy its extremely convenient with most stores allowing you to open the tab in the store to check if its to your liking.
3) [MOST IMPORTANT] Insurance policy! By purchasing their insurance for $99.00, you get complete accident and in store replacement for a year. However that's not the best part. Remember best buy typically removes older products from their shelves and store inventory to make room for newer products from the same manufacturer. We all know asus will eventually come out with a newer tablet within the next year, which means instead of replacing our infinities with another tf700, they will replace it instead with the newer tablet from asus. Once you get the new one, just buy the 1 year insurance and the cycle continues!
I honestly cant see any reason why to not go through them from now on... Not only will you get the same price as the online retailers, but also once you get the insurance you've basically paid for the next version of your tablet.
Sent from my ASUS Transformer Pad TF700T
I purchased the Transformer Prime from them.
7 months later I returned it in for full credit refund honoring the 1 year manufacture warranty due to defects of the Wifi/GPS.
Got a Infinity out of that. :cyclops:
no need for that $99 store warranty, etc.
the_game_master said:
I purchased the Transformer Prime from them.
7 months later I returned it in for full credit refund honoring the 1 year manufacture warranty due to defects of the Wifi/GPS.
Got a Infinity out of that. :cyclops:
no need for that $99 store warranty, etc.
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Nice! Problem is that there arent any real manufacture defects on the infinity. At least nothing made public by asus. So it would be really hard to honor that now. You would have to make a real case to best buy in order try that on the infinity. By doing the 1 year you wouldnt have to worry. Just say you have a "defect" and your good to go.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
Nice! Problem is that there arent any real manufacture defects on the infinity. At least nothing made public by asus. So it would be really hard to honor that now. You would have to make a real case to best buy in order try that on the infinity. By doing the 1 year you wouldnt have to worry. Just say you have a "defect" and your good to go.
Sent from my ASUS Transformer Pad TF700T
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Think it mat be a bit early to say that. There are certainly i/o issues which is most likely a hardware defect. How about all the screen separation issues?
I agree about buying at Best Buy. I buy most larger electronic device there. I had them return 2 Prime's and a dock with little more than an email and phone call. I pre ordered one and ordered the second for my son Christmas eve. I did not have their extended warranty.
I use SquareTrade warranties for electronics They are about 1/2 the cost and their service is excellent. I got 2 years plus accidental damage for 87 after a 30% discount. A much better deal than BB IMHO.
Yup,as long as asus doesnt admit on any defect there is a slim chance of getting a free upgrade and the infinity has to be discontinued like the prime. For insrance its cheaper to buy it at squaretrade 2yrs with adh and using a 30% discount its only $69.99
Sent from my GT-N8013 using xda premium
Mike02z said:
Think it mat be a bit early to say that. There are certainly i/o issues which is most likely a hardware defect. How about all the screen separation issues?
I agree about buying at Best Buy. I buy most larger electronic device there. I had them return 2 Prime's and a dock with little more than an email and phone call. I pre ordered one and ordered the second for my son Christmas eve. I did not have their extended warranty.
I use SquareTrade warranties for electronics They are about 1/2 the cost and their service is excellent. I got 2 years plus accidental damage for 87 after a 30% discount. A much better deal than BB IMHO.
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The problem with squaretrade to me is convenience. With best buy, although it might be more expensive, you can literally walk in and out with a new tablet without having to wait. Also, with squaretrade you would never be able to get a newer version of the product you ordered. They would either send you a refurbished model, or prorate the amount of what it would cost to buy the product currently. So if you buy an infinity and 2 years later try to use your warranty, they will either send you a refurb or give you the prorated amount to purchase that tablet at a local vendor.
The purpose of buying the insurance from best buy is to eventually purchase the newer version of the tablet. If you don't want to get the newer version then squaretrade is a great deal. I for one want to be able to get the tfXXX when ever it arrives. Or at least have the option of using my warranty for that purpose.
Sent from my ASUS Transformer Pad TF700T
are you sure it works like that ? so for example iphone 3 owners buy the warrenty and the next year they can get an iphone 4 then the 4s and now the 5 ? hm. should look into this more . also asus is going to focus on their windows hybrids for a while now before going back to making an android tab. the fine line between tab and dock and full OS + keyboard is getting cut soon thats what worries me that i bought into a "phase of technology" and soon its gonna be all about touchscreen detachable laptops
pierrekid said:
The purpose of buying the insurance from best buy is to eventually purchase the newer version of the tablet. If you don't want to get the newer version then squaretrade is a great deal. I for one want to be able to get the tfXXX when ever it arrives. Or at least have the option of using my warranty for that purpose.
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I doubt that will happen. Look at the prime, its shelf life was about 7-8months because of the defect in design which Asus has openly mentioned. So far Asus hasnt openly admitted on anything wrong with the infinity and it may look that after your year is up the shelf life will probably be longer than your warranty. So your option to upgrade will probably be not available if there are infinities to order, look at the TF101 its still available for sale at best buy. All you can do is keep your fingers cross and Asus can admit a defect on the inifinity and not last a full year on the shelf. But Best buy is a good place for quick exchanges and return window.. thats where i got my note 10.1 and I have 60 days to play with it, well maybe 40+ days now.. if I ever wanna go back to the infinity or incase a better tablet gets released before my 60 days.
Crizthakidd said:
are you sure it works like that ? so for example iphone 3 owners buy the warrenty and the next year they can get an iphone 4 then the 4s and now the 5 ? hm. should look into this more . also asus is going to focus on their windows hybrids for a while now before going back to making an android tab. the fine line between tab and dock and full OS + keyboard is getting cut soon thats what worries me that i bought into a "phase of technology" and soon its gonna be all about touchscreen detachable laptops
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Click to collapse
Exactly, as long as best buy has discontinued selling that iphone 3 then you get the comparable product. As for buying into a phase, i highly doubt it. Asus has a massive deal with google, so i highly doubt they will be "refocusing" on windows products this early, especially with android outpacing nearly everyone. Asus will be making android tabs and phones for years to come.
Sent from my ASUS Transformer Pad TF700T
junrider said:
I doubt that will happen. Look at the prime, its shelf life was about 7-8months because of the defect in design which Asus has openly mentioned. So far Asus hasnt openly admitted on anything wrong with the infinity and it may look that after your year is up the shelf life will probably be longer than your warranty. So your option to upgrade will probably be not available if there are infinities to order, look at the TF101 its still available for sale at best buy. All you can do is keep your fingers cross and Asus can admit a defect on the inifinity and not last a full year on the shelf.
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Click to collapse
Actually all the best buys in my area have discontinued both the prime and tf101. Best buy stocks the budget and premium tabs for each company. Since the tf300 is considered to be the "budget" tablet, there was no need to keep the tf101 or prime with the infinity. Also it doesnt matter if asus admits a defect. If you get the best buy insurance and say your tab is broken, they have to replace it with a comparable product. If the infinity is no longer sold ( which it wont be a year from now in BEST BUY) then they will replace it with the next asus transformer tablet available.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
Also it doesnt matter if asus admits a defect. If you get the best buy insurance and say your tab is broken, they have to replace it with a comparable product. If the infinity is no longer sold ( which it wont be a year from now in BEST BUY) then they will replace it with the next asus transformer tablet available.
Sent from my ASUS Transformer Pad TF700T
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Click to collapse
Have you ever heard of something called fraud or, at the very least, being dishonest?? I'm sorry, but claiming there is a defect (when there really isn't one) just to "get the newer model" a year or two later is simply not right and probably considered fraud. This is the one of the reasons that Best Buy will be going out of business soon - because of acts like this. Enjoy "cheating" the system while you can because like I said, it's acts like this that will put Best Buy out of business.
Besides, I find it very hard to believe that you can just walk in a year later and simply say that the tablet is defective and they will just gladly hand you a brand new model. The TF201 was a very unique circumstance where the manufacturer basically admitted that the product was faulty. Even if it were not considered fraud (which I believe it is), I think that they would at least want to see the defect before handing you a brand new model.
I was trying so hard not to even enter this conversation, but encouraging others to commit fraud with you is simply not right and I highly doubt that it would work anyway. Like I said, the TF201 was a very unique case that most likely won't happen again.
C'mon people, let's not turn into being thieves here... If you enjoy being able to go to the local Best Buy to buy products, then don't abuse the system for personal gain - it will just hurt everyone in the long run.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Can someone post the link where they got it for that price for best buy to match cause ill grab 1
Sent from my SGH-T989 using xda app-developers app
jtrosky said:
Have you ever heard of something called fraud or, at the very least, being dishonest?? I'm sorry, but claiming there is a defect (when there really isn't one) just to "get the newer model" a year or two later is simply not right and probably considered fraud. This is the one of the reasons that Best Buy will be going out of business soon - because of acts like this. Enjoy "cheating" the system while you can because like I said, it's acts like this that will put Best Buy out of business.
Besides, I find it very hard to believe that you can just walk in a year later and simply say that the tablet is defective and they will just gladly hand you a brand new model. The TF201 was a very unique circumstance where the manufacturer basically admitted that the product was faulty. Even if it were not considered fraud (which I believe it is), I think that they would at least want to see the defect before handing you a brand new model.
I was trying so hard not to even enter this conversation, but encouraging others to commit fraud with you is simply not right and I highly doubt that it would work anyway. Like I said, the TF201 was a very unique case that most likely won't happen again.
C'mon people, let's not turn into being thieves here... If you enjoy being able to go to the local Best Buy to buy products, then don't abuse the system for personal gain - it will just hurt everyone in the long run.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Click to collapse
Lol well im sorry if you feel "morally" wrong about doing something like this but honestly i really dont care. I'm here to show that you can get a great deal from best buy. Also it was one of the managers that told me about the deal since im a frequent customer. Once you return the tablet, they will end up reselling it since they will find it is not "defected" ( say you are having power fluctuations with the battery, its something they cant test in the store and have to take your word on it since you already purchased insurance from them) and make a profit on it. On top of that, you are paying the $99 for the insurance. SO its not an actual complete loss for the company.
Best buy wont be going out of business because of people like me, they will be going out of business because they are amazons show room and people are slowly moving towards online retailers to purchase products for cheaper prices. At least with me they are getting something out of it. If you dont like this Jtrosky, then simply ignore the thread and move along. To everyone else who cant afford the latest and greatest from asus every year, I think this is great deal!
Sent from my ASUS Transformer Pad TF700T
mightymike889 said:
Can someone post the link where they got it for that price for best buy to match cause ill grab 1
Sent from my SGH-T989 using xda app-developers app
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Click to collapse
http://forum.xda-developers.com/showthread.php?t=1830459
Here you go! Go to post 34 for details. This is where i got the idea from.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
I just wanted to share my experience with purchasing the infinity pad from best buy. Below are 3 reasons why you should A) go through best buy and purchase your new infinity or B) return your tablet, if possible, to the store you purchased it from and purchase it again through best buy...
1) As many of you know i along with many others was able to purchase the pad from best buy for a 347.49 due to online price matching. Acquiring a tablet of this calibre for that price alone is probably reason enough.
2) Next reason is their 30 day return policy. Alot of us have had minor QC issues with the infinity. Best buy allows you to return the tablet as many times as you want within 30 days until you get one that is "perfect". This is much easier then doing an rma or online exchange. I dont know about you, but i would get frustrated having to mail back my tab, receive a new one, find out it also has a defect and do the return all over again. With best buy its extremely convenient with most stores allowing you to open the tab in the store to check if its to your liking.
3) [MOST IMPORTANT] Insurance policy! By purchasing their insurance for $99.00, you get complete accident and in store replacement for a year. However that's not the best part. Remember best buy typically removes older products from their shelves and store inventory to make room for newer products from the same manufacturer. We all know asus will eventually come out with a newer tablet within the next year, which means instead of replacing our infinities with another tf700, they will replace it instead with the newer tablet from asus. Once you get the new one, just buy the 1 year insurance and the cycle continues!
I honestly cant see any reason why to not go through them from now on... Not only will you get the same price as the online retailers, but also once you get the insurance you've basically paid for the next version of your tablet.
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Nice deal bro! Im def gonna grab that insurance now. I was thinking about getting it before but dropping 100 on something i might not use had me rethinking. Thanks!
Sent from my ASUS Transformer Pad TF700T
---------- Post added at 07:55 PM ---------- Previous post was at 07:45 PM ----------
jtrosky said:
Have you ever heard of something called fraud or, at the very least, being dishonest?? I'm sorry, but claiming there is a defect (when there really isn't one) just to "get the newer model" a year or two later is simply not right and probably considered fraud. This is the one of the reasons that Best Buy will be going out of business soon - because of acts like this. Enjoy "cheating" the system while you can because like I said, it's acts like this that will put Best Buy out of business.
Besides, I find it very hard to believe that you can just walk in a year later and simply say that the tablet is defective and they will just gladly hand you a brand new model. The TF201 was a very unique circumstance where the manufacturer basically admitted that the product was faulty. Even if it were not considered fraud (which I believe it is), I think that they would at least want to see the defect before handing you a brand new model.
I was trying so hard not to even enter this conversation, but encouraging others to commit fraud with you is simply not right and I highly doubt that it would work anyway. Like I said, the TF201 was a very unique case that most likely won't happen again.
C'mon people, let's not turn into being thieves here... If you enjoy being able to go to the local Best Buy to buy products, then don't abuse the system for personal gain - it will just hurt everyone in the long run.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Honestly who cares? If you feel so strongly about this, then simply dont do it 0_o. Just because you feel bad doesn't mean everyone else does. I think its a great deal imho. Great find OP.
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pierrekid said:
1) As many of you know i along with many others was able to purchase the pad from best buy for a 347.49 due to online price matching. Acquiring a tablet of this calibre for that price alone is probably reason enough.
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Where did you find it for 347.49? I can't find one for less than 499. I just got my Infinity by returning my Prime to Best Buy for an exchange. Is the price match only for online purchases?
pierrekid said:
http://forum.xda-developers.com/showthread.php?t=1830459
Here you go! Go to post 34 for details. This is where i got the idea from.
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Those are links for two sites sitting on servers in Russia in post 34.
Absolutely no real details about purchases, contacting, ordering and 2.99 shipping (yeah right.)
Did anyone actually read the return\exchange policy on Best Buys website?
The policy reads they won't match competing on-line prices.
They will match local competing prices from another store within 25 miles.
Best Buy will probably let a few get away with a relaxed policy for a while.
Then after things pick up for them they'll tighten up like Fry's and Amazon have done.
A lot of retailers offer 1-2-3 year no questions asked warranties for $$$.
Those are designed to suck money from your pocket out of fear.
I don't think hordes of tablet buyers are going to gain anything here.
IMO it's you against corporate retail...there's only one winner there.
...flame on...
psymont said:
Where did you find it for 347.49? I can't find one for less than 499. I just got my Infinity by returning my Prime to Best Buy for an exchange. Is the price match only for online purchases?
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Look in the post above for details on how to get the price match. Also i brought the add in (on my phone) to best buy and they did a price match.
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Thats OK said:
Those are links for two sites sitting on servers in Russia in post 34.
Absolutely no real details about purchases, contacting, ordering and 2.99 shipping (yeah right.)
Did anyone actually read the return\exchange policy on Best Buys website?
The policy reads they won't match competing on-line prices.
They will match local competing prices from another store within 25 miles.
Best Buy will probably let a few get away with a relaxed policy for a while.
Then after things pick up for them they'll tighten up like Fry's and Amazon have done.
A lot of retailers offer 1-2-3 year no questions asked warranties for $$$.
Those are designed to suck money from your pocket out of fear.
I don't think hordes of tablet buyers are going to gain anything here.
IMO it's you against corporate retail...there's only one winner there.
...flame on...
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Ok you are seriously really late. Myself along with plenty of others have done the price match. If you continue reading on the post the guy even posted his receipt as proof. If you need more proof ( and judging from your flame first attitude you probably will) i will post a copy of my receipt as well. Doesn't matter what their policy says, that's what they priced match.
Also they definitely changed that rule because every best buy in my area will price match amazon and online retailers.
Also your last paragraph.... what are you even saying lol?
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pierrekid said:
Ok you are seriously really late. Myself along with plenty of others have done the price match. If you continue reading on the post the guy even posted his receipt as proof. If you need more proof ( and judging from your flame first attitude you probably will) i will post a copy of my receipt as well. Doesn't matter what their policy says, that's what at they priced match.
Also they definitely changed that rule because every best buy in my area will price match amazon and online retailers.
Also your last paragraph.... what are you even saying lol?
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I have also read countless posts where Best Buy would *not* price match an on-line store - just because it a few managers let it slip buy doesn't change the fact that the policy is very clear about this - ask the folks that were denied....
And on the "lie" to Best Buy in order to cheat them - the problem is that it affects *everyone* when you do such childish things. People like you are the exact reason why places like Office Depot won't even let you return open electronics *at all* - you can only exchange items for the exact same item, period. So, again, you are hurting *everyone* when you do this crap.
If you want to do it fine, but don't go encouraging others to do it - that's my point - I'm sure I could report this thread and get it closed for that very reason - you are encouraging others to do illegal things. I'm not the "reporting" type though, so I'd rather let everyone know why this is a problem and why they shouldn't do it. If you can't afford to support your "electronic habit" that doesn't give you the right to purposely cheat retail stores, regardless of who told you to do it.
It's wrong and quite frankly, it's illegal - period. Nothing is free in life - like I said, you are just hurting every other consumer (as well as Best Buy) when you do this crap.
Carry on...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I'm hesitant to write this post for fear of sounding like I'm just whining, but due to the build issues with this particular device, I think it's appropriate that I warn people who are planning to purchase from Newegg.com. Their return policy is 30 days FROM THE ORIGINAL PURCHASE DATE ONLY. That means, you have 30 days to RMA a defective device and any subsequent defective devices. If your 3rd device is defective, you're stuck with Asus' warranty.
To their credit, I contacted them by phone and they gave me a "one time only" exception. I wish I could just get a refund, but the item was purchased on a gift credit card that is not in my name, and that would be problematic. So, I have one shot to get an acceptable unit.
I've been doing business with Newegg for computer parts for years and they're service, selection and prices have all been excellent with this notable exception. I will probably continue to do business with them, but for an item like the tf700 that has known build issues, I recommend purchasing it from BestBuy or some place like that where you can return things a bit more easily.
i purchased mines from newegg and yesterday was feeling upset that i couldnt return it. I was at my wits end with this tablet. I was convinced to unlock and root, and since doing so, i am very impressed. This device is 10x better than when i first got it. So far, everything is running much smoother. I was hesitant to root because i didnt feel like going thru all that. but with the help of certain members, the process was very easy and i saw results right away.
Just my two cents.
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timrock said:
i purchased mines from newegg and yesterday was feeling upset that i couldnt return it. I was at my wits end with this tablet. I was convinced to unlock and root, and since doing so, i am very impressed. This device is 10x better than when i first got it. So far, everything is running much smoother. I was hesitant to root because i didnt feel like going thru all that. but with the help of certain members, the process was very easy and i saw results right away.
Just my two cents.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
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I'm actually having second thoughts about RMAing this one. The screen is not flat (visibly bowed out along the top edge) and it clicks a little. I'm afraid it will get worse over time or even crack. But, I actually love the performance. I haven't pushed it that hard, but the IO issues don't seem to affect my experience much. Knowing I only have one more shot at a good unit, without resorting to returning to Asus, I might just stay with this one and hope it doesn't fall apart.
Either way, I fully intend to unlock the unit I end up with.
esoxx said:
I'm hesitant to write this post for fear of sounding like I'm just whining, but due to the build issues with this particular device, I think it's appropriate that I warn people who are planning to purchase from Newegg.com. Their return policy is 30 days FROM THE ORIGINAL PURCHASE DATE ONLY. That means, you have 30 days to RMA a defective device and any subsequent defective devices. If your 3rd device is defective, you're stuck with Asus' warranty.
To their credit, I contacted them by phone and they gave me a "one time only" exception. I wish I could just get a refund, but the item was purchased on a gift credit card that is not in my name, and that would be problematic. So, I have one shot to get an acceptable unit.
I've been doing business with Newegg for computer parts for years and they're service, selection and prices have all been excellent with this notable exception. I will probably continue to do business with them, but for an item like the tf700 that has known build issues, I recommend purchasing it from BestBuy or some place like that where you can return things a bit more easily.
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They have have gotten real bad with their return policies over the years. I forgot a USB cable one time and they sent the RMA item right back to me. And wasted many days off my return period and then wouldn't honor it later. I stopped buying anything from there anymore.
esoxx said:
I'm actually having second thoughts about RMAing this one. The screen is not flat (visibly bowed out along the top edge) and it clicks a little. I'm afraid it will get worse over time or even crack. But, I actually love the performance. I haven't pushed it that hard, but the IO issues don't seem to affect my experience much. Knowing I only have one more shot at a good unit, without resorting to returning to Asus, I might just stay with this one and hope it doesn't fall apart.
Either way, I fully intend to unlock the unit I end up with.
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well if there are physical defects, i would definetly return it and get a new one.
esoxx said:
I'm hesitant to write this post for fear of sounding like I'm just whining, but due to the build issues with this particular device, I think it's appropriate that I warn people who are planning to purchase from Newegg.com. Their return policy is 30 days FROM THE ORIGINAL PURCHASE DATE ONLY. That means, you have 30 days to RMA a defective device
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That is better than Tiger Direct. I bought a Prime when they were first available back last December. I had wifi and GPS issues but held on to the Prime for about 3 weeks hoping for a firmware update to address the issues. When I attempted to get a RMA from Tiger Direct I was informed that their return policy for tablets was 14 days. If I had known that I would not have purchased from TD.
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i have a transformer infinity tablet that over a year ago stopped functioning.. in fact, i purchased it originally and it lasted less than a year before it stopped booting past the BIOS, ASUS forced me to pay $100 for repairs because it was rooted, even though it was a HARDWARE failure as they said the onboard storage chip fried.. so they replaced it after i paid them only for it to happen again.. not wanting to spend another $100 for something that would probably just fail, yet again (never buying ASUS again now) its just been sitting in a box
now i notice i can buy working motherboards for $35.. my question is would there be any soldering involved, any hardware locking issues or could i purchase a replacement motherboard, replace the old with it and fix my tablet?
Yep it will as most of these things u see are not upgradable, the processor is not change able so there are no snap in slots. You'll have to solder...
Thank me if i helped ?