Hello XDA. I have a birthday coming up in a few days. I'm selling my stupid iPod Touch 4g 32gb on ebay (hopefully I'll get around $150, it's in a great condition with box, etc..), and I'm going to purchasing an ASUS eee Pad Transformer (TF101-A1) 16gb model. I was just wondering if this refurbished model here can be trusted:
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230172
I currently use newegg to purchase all of my computer parts and have never had a problem with them, and I don't think I would have a problem with this. I'm just making sure that there won't be a problem.
If anybody else knows any insane deals going right now on new asus eee pad transformers, please feel free to tell me because $300 is around my price point. If I could, I would obviously purchase the prime version, but I don't have $500 to spend..
Thank you for the help in advance.
BloodyRory said:
Hello XDA. I have a birthday coming up in a few days. I'm selling my stupid iPod Touch 4g 32gb on ebay (hopefully I'll get around $150, it's in a great condition with box, etc..), and I'm going to purchasing an ASUS eee Pad Transformer (TF101-A1) 16gb model. I was just wondering if this refurbished model here can be trusted:
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230172
I currently use newegg to purchase all of my computer parts and have never had a problem with them, and I don't think I would have a problem with this. I'm just making sure that there won't be a problem.
If anybody else knows any insane deals going right now on new asus eee pad transformers, please feel free to tell me because $300 is around my price point. If I could, I would obviously purchase the prime version, but I don't have $500 to spend..
Thank you for the help in advance.
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Got mine from Amazon used for $310, and its a mint sbk1 model. You may want to check around.
sent from my ASUS Transformer running 8.6.5.21 using Tapatalk
I While I can not speak specifically for refurbished Transformers since I do not own one I generally do not have a problem purchased refurbished items and have done so many times in the past. True or not I rationalize that someone must have given them a good once over. For me something in that $ range I would look strongly at the warranty being offered by the manufacturer.
jacorso said:
I While I can not speak specifically for refurbished Transformers since I do not own one I generally do not have a problem purchased refurbished items and have done so many times in the past. True or not I rationalize that someone must have given them a good once over. For me something in that $ range I would look strongly at the warranty being offered by the manufacturer.
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The warranty is 30 days.. so that might be a problem. I dont think ill have a problem with it though, cause if anythings wrong with it, it will probably have an issue within 30 days.
Sent from my iPod touch using Tapatalk
I would trust refurbished models ( make sure they are not just used but actually refurbished ) because those ones have gone back asus has looked over them and made sure they are all good before they are sold again.The BNIB ones go from the factory into a box and are shipped out
I bought one from newegg. The charger had some light scratches from who ever returned it, but it's been good to me. Tomorrow is the expiration of my 30 days return, funny enough.
Also, look again, you get a 90 day warranty from ASUS. And you can always pick up an extended from Newegg.
jasonwuzthere said:
I bought one from newegg. The charger had some light scratches from who ever returned it, but it's been good to me. Tomorrow is the expiration of my 30 days return, funny enough.
Also, look again, you get a 90 day warranty from ASUS. And you can always pick up an extended from Newegg.
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Do you purchase the extended warranty at the checkout?
No, I have before with a GPU, though.
I trust Newegg to the fullest to not use some crap warranty company. The main reason was that for the $50 the warranty cost, you can get a brand new one, assuming they ever come back in stock. They were out when I bought mine.
I bought my TF from Newegg, that same link. I haven't had or seen any issues with it. Newegg is reputable too.
What is newegg's return policy on an item like this? Restocking fee?
goodintentions said:
What is newegg's return policy on an item like this? Restocking fee?
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I'm not sure exactly, here's their standard return policy:
Newegg said:
Standard Return Policy
Return for refund within: 30 days
Return for replacement within: 30 days
Restocking Fee: Yes
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from: http://www.newegg.com/HelpInfo/ReturnPolicy.aspx
They have an exchange only policy for these. You get 30 days. Their service is excellent, though. No worries. Ah, and if you sign up for a free shoprunner trial you get free second day shipping and free returns. Sometimes if you call Newegg they'll send you a pre-paid return label, but not always. Oh, and there's almost always a $10 promo code for new customers.
Related
I purchased a couple Transformers from Best Buy and BJ.com. I have one more than I need as I thought I had cancelled the BJ.com order. The trick is that the two Best Buy units i have opened. I have a sealed unit but the 14 days are passed so I can't take those back. The final Asus 16GB I have is from BJ.com and I am too late to send it back to them. I am thinking I can take it back to BB after the 14days since it is still sealed. Anybody have experience here? The total cost of this unit is $450 since I paid for the BJ membership and expedited shipping on April 26th. Help????
Todd
Best buy return policy is 14 on tablets and computers, 30 on most everything else. If you have silver membership via the Rewards program, that is extended out to 45 days on all items. The 45 days with Silver is why I bought at BBY actually.
BBY is pretty good though about returns without a receipt if it is unopened. with a $250+ item expect a giftcard or check via mail.
Thought about selling it to one of the people desparately waiting for their orders here on XDA?
Sent from my TF101
I've tried to return two gifts that I've received past the return period to best buy. Both times the package was unopened and I had the receipt, and both times they wouldn't let me return the items even after asking to speak to a manager. In both cases I took the same products to walmart, obviously without a receipt, and they took them and issued a gift card to me no questions asked. It may not be the right thing to do morally, but I spend enough money at walmart, and I was returning brand new unopened products so I don't feel bad about it. You could give this a shot, although the fact that walmart only sells the transformer online may be an issue.
If you sell it on amazon, ebay, craigslist you'd most likely get more than what you originally paid for, it's not that hard to do either.
Yea i'm sure there more than enough people wiling to help you out here
Sent from my Transformer TF101 using Tapatalk
My friend is looking for one. PM me if youd like to do a good turn for somebody
My touchscreen on my TF has completely stopped responding to touch. I've tried resetting the device and wiping the data, but nothing will bring it back to life. I've been stuck at the Honeycomb Start screen for 2 days now, where you select your language when you first activate your device.
I called Asus support and they issued an RMA. When I got the email I realized it said that I had to pay to ship the device to Texas to get fixed. I refuse to pay to have this fixed after I just spend $400 on it last week. I called Asus support and was told only level 3 support would have the authority to override the policy and pay for the shipping both ways.
Now I can't decide what to do. Do I pay to ship it to Texas to get fixed, which I think is completely ridiculous? Or do I go to WalMart and return this thing? Does anyone know if I can go to WalMart and exchange it for another one when one comes in stock?
Appreciate any replies!
You'd only be able to return it back to WalMart within 30 days.
Sent from my Desire HD using XDA Premium App
rehughe said:
My touchscreen on my TF has completely stopped responding to touch. I've tried resetting the device and wiping the data, but nothing will bring it back to life. I've been stuck at the Honeycomb Start screen for 2 days now, where you select your language when you first activate your device.
I called Asus support and they issued an RMA. When I got the email I realized it said that I had to pay to ship the device to Texas to get fixed. I refuse to pay to have this fixed after I just spend $400 on it last week. I called Asus support and was told only level 3 support would have the authority to override the policy and pay for the shipping both ways.
Now I can't decide what to do. Do I pay to ship it to Texas to get fixed, which I think is completely ridiculous? Or do I go to WalMart and return this thing? Does anyone know if I can go to WalMart and exchange it for another one when one comes in stock?
Appreciate any replies!
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if you are within the return period just take it back to walmart and ask for a refund or exchange. Its' not gonna be faster with RMA.
I would return it. My right speaker is dead and I probably will just ship it back to Amazon to avoid the RMA Hassle and expense.
This product seems to have a high (10-20%) defect rate and its ridiculous that Asus makes the customers pay for shipping to Asus especially if they think their competition is really Apple who has the gold standard of customer service.
I'd take it back to the shop and ask for either a swap or a refund, I sure as heck wouldn't want to pay the postage.
Sent from my HTC Desire
Sportsguy15 said:
You'd only be able to return it back to WalMart within 30 days.
Sent from my Desire HD using XDA Premium App
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Walmart return policy says 15 days
Sent from my Asus Decepticon using Tapatalk
Walmart's return policy for electronics is 15 days.
Welcome to the New World Economy, where retail companies nickel and dime you for every cent they can, even when it is their fault. Unfortunately, this RMA scam is becoming more and more prevalent. Case in point, NewEgg, one of the better companies out there. Their standard policy these days is to make you pay for shipping back to them, even for DOA products. Their position is that 'we didn't make it, so it isn't our fault'. I sent my dock back to them last week, at my expense.
Then I got the refund. I was absolutely horrified to see that they refunded ONLY the cost of the item, without the original shipping costs that I also paid. Holy crapsticks....I went through the roof.
Needless to say, I was in live chat with them immediately, and low-and-behold...they refunded BOTH the original shipping as well as what I paid to ship it back to them, and I only needed to ask.
The point of this? ***** about it. Complain to whomever will listen. You've got a chance of getting it back, whomever the retailer.
I already complained last night to Asus on the phone. I explained to them that it is cheaper for them to pay for my shipping, than to get a refurb back from a retailer.
It is cheaper for me to return it, wait a few weeks, and buy another one.
I don't even care about the money, it would cost less than $10 to ship it back. This is about principle. I just spent $400 on a device, which became totally unusable within less than 2 weeks of owning it. I should not have to pay to ship it back to Asus.
It is becoming very apparent to me how Asus was able to undercut everyone else's ASP for a similar product.
meatlocker said:
Welcome to the New World Economy, where retail companies nickel and dime you for every cent they can, even when it is their fault. Unfortunately, this RMA scam is becoming more and more prevalent. Case in point, NewEgg, one of the better companies out there. Their standard policy these days is to make you pay for shipping back to them, even for DOA products. Their position is that 'we didn't make it, so it isn't our fault'. I sent my dock back to them last week, at my expense.
Then I got the refund. I was absolutely horrified to see that they refunded ONLY the cost of the item, without the original shipping costs that I also paid. Holy crapsticks....I went through the roof.
Needless to say, I was in live chat with them immediately, and low-and-behold...they refunded BOTH the original shipping as well as what I paid to ship it back to them, and I only needed to ask.
The point of this? ***** about it. Complain to whomever will listen. You've got a chance of getting it back, whomever the retailer.
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I RMA'd my first TF through newegg and they gave me a prepaid label to send it back to them.
Sent from my Transformer TF101 using Tapatalk
b1ackplague said:
I RMA'd my first TF through newegg and they gave me a prepaid label to send it back to them.
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That is all I asked for. I asked for a shipping label to the service center, and Asus said it is their policy not to pay for that.
Does anyone know if WalMart will take a return on an item that doesn't work properly?
b1ackplague said:
I RMA'd my first TF through newegg and they gave me a prepaid label to send it back to them.
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Consider yourself lucky.
*Does Newegg.com pay the return shipping cost for defective merchandise?*
No, Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, if you pay to send the item back to Newegg.com, we will replace the item and ship the replacement to you at no charge. Newegg.com will employ every resource it has to ensure that your item is replaced promptly, without hassle.
Right there in the FAQ for RMA's.
http://www.newegg.com/HelpInfo/FAQD...=FAQ-_-Returns(RMA)-_-217&Menu=sn_217&Local=y
meatlocker said:
Consider yourself lucky.
*Does Newegg.com pay the return shipping cost for defective merchandise?*
No, Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, if you pay to send the item back to Newegg.com, we will replace the item and ship the replacement to you at no charge. Newegg.com will employ every resource it has to ensure that your item is replaced promptly, without hassle.
Right there in the FAQ for RMA's.
http://www.newegg.com/HelpInfo/FAQD...=FAQ-_-Returns(RMA)-_-217&Menu=sn_217&Local=y
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Im getting mine rma from newegg too because of the speakers and the popping sound. I emailed them the other day and I got a prepaid ups label. I think if you contact them directly they will give you the label but if you did it the normal way they would make you pay for it.
ninja984 said:
Im getting mine rma from newegg too because of the speakers and the popping sound. I emailed them the other day and I got a prepaid ups label. I think if you contact them directly they will give you the label but if you did it the normal way they would make you pay for it.
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Do you have any idea how long it will take to get a replacement? I am thinking about sending mine back to Amazon instead of Asus but I think it will take much longer to get a replacement?
haupman said:
Do you have any idea how long it will take to get a replacement? I am thinking about sending mine back to Amazon instead of Asus but I think it will take much longer to get a replacement?
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I think it depends if amazon has any stock. If they dont you will probably get a refund and you have to find another one.
ninja984 said:
I think it depends if amazon has any stock. If they dont you will probably get a refund and you have to find another one.
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I think I will just send mine out to Amazon. Looking at the turnaround times, means I will be either getting a repair or refurb by early June anyway. I am sure Amazon will have more in stock on an active basis by early June.
I returned my TF bcoz the one of the speakers stopped working. Guess what, it was the second piece I got as a replacement after returning the first one. Took it back to PC Richards, and they gladly refunded my money back.
Now, I'm thinking if I need to get a TF after a few days, so that I would be able to get a piece from a subsequent production batch, where Asus would fix most of their issues or dump TF and get the Tab 10.1
I was in a similar position. Right out of the box, the screen showed flickering white lines, so I called Asus support. I got the same info: I would have to ship it to Asus at my own expense, and then wait ten to fifteen business days for it to be returned. I think not! I contacted J&R, where I bought the TF, and they provided me with a prepaid UPS shipping label for me to send it back and get a full refund.
Ron
I just returned mine at WalMart for a full refund. I'll be damned if I'm going to spend $400 on a product to last 2 weeks and then pay to get it fixed.
Now I don't even know if I want to order another one due to Asus's pathetic business practices.
rehughe said:
I just returned mine at WalMart for a full refund. I'll be damned if I'm going to spend $400 on a product to last 2 weeks and then pay to get it fixed.
Now I don't even know if I want to order another one due to Asus's pathetic business practices.
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Agree with you. I'm more inclined for the Tab 10.1 right now
Office Depot shows TF700 in stock and ready to ship!!
You can use below coupon codes to add on free items at check out, not sure if you can use multiple item tho.
336010166 - Large Beach Tote Bag or Burt's Bees Head/Toe Kit
823541225 - Dane Butter Cookies
156437297 - Free Mystery Gift
595897257 - $15 Gas card
In addition, if you can use bigcrumbs.com to get up to up to 4.2% cash back for buying from Office Depot.
For those who doesn't know about it, it's like Fatwallet that offers cash back for many online vendors.
Why would you tell everyone? Now they'll all know!
Not sure if I should jump on this or not...I'd like to just walk into a store and pick one up personally. Much easier than waiting for shipping, especially since I'm not at home right now
KilerG said:
Not sure if I should jump on this or not...I'd like to just walk into a store and pick one up personally. Much easier than waiting for shipping, especially since I'm not at home right now
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That's what I"m doing, although mainly since I want to see a display model before I buy. I need to see the colors in person before I could decide, and while I'm at it I want to see if the IO performance makes web browsing as poor as some say it does.
Nevermind guys, the tax is at $40, total ripoff.
KilerG said:
Not sure if I should jump on this or not...I'd like to just walk into a store and pick one up personally. Much easier than waiting for shipping, especially since I'm not at home right now
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The couple issue with Office Depot (at least for me)
1. Tax - Amazon has no tax unless you live in Washington State, so that's almost $30-40 discount depending on which state you live in.
2. Return Policy - Though I definitely intend to keep this great tablet once I get one, the IO issue more of ANR issue can turn me a way. Office Depot's return policy is once you open item you can only exchange for the same item. Whereas, Best Buy I believe has no ask 30 days return policy, and never tried but amazon I heard has the same even item is opened.
I am not saying the office depot is bad. If one is for 100% keep the item, and get as earliest, not a bad idea.
HoushaSen said:
The couple issue with Office Depot (at least for me)
1. Tax - Amazon has no tax unless you live in Washington State, so that's almost $30-40 discount depending on which state you live in.
2. Return Policy - Though I definitely intend to keep this great tablet once I get one, the IO issue more of ANR issue can turn me a way. Office Depot's return policy is once you open item you can only exchange for the same item. Whereas, Best Buy I believe has no ask 30 days return policy, and never tried but amazon I heard has the same even item is opened.
I am not saying the office depot is bad. If one is for 100% keep the item, and get as earliest, not a bad idea.
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I can wait...I have a phone that was half-baked from the beginning already. I'm stuck with it. I love it, but I really would've enjoyed having a Nexus instead (Motorola's software updates are awful. Then again, what non-nexus phone has good updates?). With this tablet...I would rather pick it up in store because I can return it in store without shipping it back. I don't plan on returning it, but I don't want to buy it and end up not being able to fix the issues. And I'm going to be moving around a lot until September...I'm trying to fit in a lot of stuff in my last few weeks of vacation before heading off to school (which is what I'm buying this tablet for anyways...)
On that note though...I went to Best Buy today to grab a cooling pad for my laptop (which, btw is helping a lot, keeps my computer a nice 5-10 degrees cooler. And my vacation so far is pretty boring, so I need plenty of games to keep me entertained ). While I was there though...I took another look at the Prime. I didn't notice any of the picky crap that everyone was freaking out about (this is the same thing I found when buying my phone, the problems everyone were having didn't affect me, and still don't). The Prime isn't a perfect example of how the Infinity is going to be, but it's similar. The screen is awesome (which means the Infinity will be even more awesome). I started downloading a big file via wifi onto it and continues browsing and it worked fine (well, past the fact that Best Buy's wifi was slow as hell). I just couldn't make the thing stutter. I have no idea what you guys are doing...but I couldn't make it hiccup at all. I need more time with one to do it, but I just can't find anything wrong with it. So at this point...I think the Infinity will be a great device if it's anything like the Prime.
Was about to pounce on this! The free gas card code works (Thank you!), so that erased half of the $30 taxes (6% in FL) it was going to charge. Includes free shipping, so why did I not order it online with a Wednesday delivery?
Office Depot return policy! See below : (and this is with a receipt)
>>Technology and consumer electronic products may only be exchanged or returned with their Original Receipt and in their original, unopened packaging with UPC code within 14 days of purchase. If box is opened, only an exchange will be offered. A 15% Restocking Fee will be applied if any components are missing. Opened software may be exchanged for the same item only. Please remember to remove all personal data from exchanged/returned products. Office Depot is not responsible for any personal data left in or on an exchanged/returned product.
Furniture, may only be exchanged or returned with Original Receipt and in new condition, unassembled, in original packaging with UPC code within 14 days of purchase.<<
Unopened??? 14 days??? So, you can buy it, display the unopened box on a counter or shelf for 13 days, and then return it for a refund. Thanks Office Depot!!
When I see the return policies you guys have in the us I really appreciate living in Norway. By law we have three years warranties for defects, and 2 weeks open buy for anything you order online.
thephreak99 said:
When I see the return policies you guys have in the us I really appreciate living in Norway. By law we have three years warranties for defects, and 2 weeks open buy for anything you order online.
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Not entirely correct. Warranty is up to each manufacturer but we do have 2 or 5 year "sales claim", depending on the expected lifetime of the item. Most electronic devices get 5 years. But yeah, we're well covered as a consumer in Norway. Which is also reflected in the prices
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Adorama hit me with a $40 tax that wasnt on the online checkout form. I saw it when they sent me a receipt. Free 2 day shipping which is alright. Atleast I have one on order
Broke down and order one from Office Depot. Suppose to arrive on Wednesday. I swore I would never buy another Asus product after all the problems that I had with this. That said, I'm so attached to the stinking dock that I am willing to give them one more shot. Here's hoping!
Sent from my Transformer Prime TF201 using Tapatalk 2
Einride said:
Not entirely correct. Warranty is up to each manufacturer but we do have 2 or 5 year "sales claim", depending on the expected lifetime of the item. Most electronic devices get 5 years. But yeah, we're well covered as a consumer in Norway. Which is also reflected in the prices
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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I stand corrected. ;-)
I just placed my order for my TF700T from the big OD, with a delivery date of Wed, July 18th, and it came with free next business day delivery (we're in their delivery area), so I might even see it Monday or Tuesday. I did have to pay tax, but the free shipping offset that.
californiarailroader said:
I just placed my order for my TF700T from the big OD, with a delivery date of Wed, July 18th, and it came with free next business day delivery (we're in their delivery area), so I might even see it Monday or Tuesday. I did have to pay tax, but the free shipping offset that.
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In case you forgot to use the $15 gas card coupon I posted you can try call the rep and have it added to your order before it's shipped. Some nice rep will honor it and do you the favor. Mine did.
silvscorp said:
In case you forgot to use the $15 gas card coupon I posted you can try call the rep and have it added to your order before it's shipped. Some nice rep will honor it and do you the favor. Mine did.
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Thanks, no worries though I used it when I ordered. Thanks for posting that coupon, free gas is always a very good tbing! :-D
Sent from my A700 using xda premium
I will be going to Hawaii on Monday and leaving to go home to Australia on Thursday. Any chance the office depot in Honolulu will have stock of any or what is the fastest delivery method so I can get it by Wednesday? Was hoping i would get one before leaving
I place my order yesterday (Saturday) around 3pm and the status is still "processing". I'm curious if anybody else who ordered yesterday is showing a different status? Thanks.
Sent from my Transformer Prime TF201 using Tapatalk 2
Got this email reply today when I asked about in store supply for san Francisco and Hawaii, but it sounds like general stock level reply.
"The given item #803662 can be purchased through online only and it can not be available on the stores. However, this item is temporarily out of stock from our product line. I apologize, I am unable to provide the exact information on the availability of this item. Please contact us after 7-14 business days to check the availability."
newellj79 said:
I place my order yesterday (Saturday) around 3pm and the status is still "processing". I'm curious if anybody else who ordered yesterday is showing a different status? Thanks.
Sent from my Transformer Prime TF201 using Tapatalk 2
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I did, and mine shows shipment pending, with a delivery date of 7/18.
Sent from my SAMSUNG-SGH-I717 using xda premium
Curious as to where folks purchased their Infinity from;
Best Buy
Office Depot
Newegg
Amazon
Tiger Direct
Armed Forces catalogue
Canadian stores
Overseas retailers
On and on...
________________________________________________________________________
Best Buy - best return policy - full 30 days.
Office Depot doesn't allow refunds *at all* on electronics (if opened) - only exchanges for the exact same item, and only 15 days at that!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Microcenter - because they had them in stock and in store long before Best Buy.
14 day return, but they still allowed 2 returns during that period without any problems.
Amazon..
no tax, free shipping, easy returns.
Returned my first one... using my second right now.
Best Buy because they took my TF201 and exchanged it (well refunded so I could buy the TF700 w store credit)
Personally, with the TF700's QC track record, I'd try to buy from a brick-and-mortar store, just in case you have problems.. It's just so much faster to exchange the unit locally instead of via mailorder... There are just too many faulty units out there!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
Personally, with the TF700's QC track record, I'd try to buy from a brick-and-mortar store, just in case you have problems.. It's just so much faster to exchange the unit locally instead of via mailorder... There are just too many faulty units out there!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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I've found amazon to be better than brick and mortar tbh. Its all around an easier process and no restocking fees etc.
Sent from my Galaxy Nexus using xda app-developers app
Tigerdirect
Perfect unit on first try.
Bestbuy, I have 60 day return policy because Im a silver premier member. First one was a keeper.
junrider said:
Bestbuy, I have 60 day return policy because Im a silver premier member. First one was a keeper.
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Best Buy also honors manufacturer warranty so it's easy to exchange for a new one if it's a factory issue like screen mura, and other issues.
neo1738 said:
Best Buy also honors manufacturer warranty so it's easy to exchange for a new one if it's a factory issue like screen mura, and other issues.
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So you mean that if I have a problem within the first year (the warranty period in the US), I can just take it to Best Buy and exchange it?? If so, I didn't even know that!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Good info from all on the return policies.
Very handy to know I must say.
x51 said:
Amazon..
no tax, free shipping, easy returns.
Returned my first one... using my second right now.
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they also dropped the price to match newegg and dropped the dock to 120 something
sent from LG optimus s (republic wireless) on tapatalk
wolfman87 said:
I've found amazon to be better than brick and mortar tbh. Its all around an easier process and no restocking fees etc.
Sent from my Galaxy Nexus using xda app-developers app
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Try returning a TF201 for a TF700, FOUR months after purchase at Amazon!
Best Buy exchanged many Transformer Primes for the TF700 (or full store credit) even 7-8 months after the original purchase under the manufacturer warranty.
Not one reported successful exchange with Amazon outside the default return period.
Midnitte said:
they also dropped the price to match newegg and dropped the dock to 120 something
sent from LG optimus s (republic wireless) on tapatalk
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http://www.abt.com/product/58782/AS...72344&utm_content=Pricewatch&utm_term=Primary
thats the best i could find, $128.
I purchased the Infinity from Newegg because of no tax and they were offering $40 off on the tablet and the dock combo at the time. They also have a relatively hassle free return policy (at least in my experience) because I had to return the first one back due to multiple issues and I'm waiting on the 2nd one to arrive.
pileot said:
thats the best i could find, $128.
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Excaliberpc.com has both docks (gray backordered at the moment) for $119. I can't post links yet.
Best Buy exchanged many Transformer Primes for the TF700 (or full store credit) even 7-8 months after the original purchase under the manufacturer warranty.
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Same here, bought my prime in January and they just swapped me to a infinity last month...I was amazed.
On top of that SquareTrade swapped my warranty also.. Such a win win.
Sent from my EVO using Tapatalk 2
Bought two
Wanted to buy from Amazon but they had that "will ship in xx days" thing going when the tab first came out. Local Best Buy had the "ship to store in xx days".
So I decided to give NewEgg a try. Even paid for the expedited 'same day shipping' with overnight delivery (This was at noon PDT on Thursday). FAILURE. They took my money and didn't ship the same day and had to wait the weekend. They just plain refused and then ignored any request to do an expedited Saturday delivery...at MY COST! I know, a total sob story, right? Horrible customer service contact experience in just trying to find out where it was. They did refund my shipping charges but just wouldn't actually DO anything to expedite the process..Unbelievable!! I wouldn't recommend them to anyone. In years past, I had good luck with NewEgg. But I won't use them again and frankly don't expect them to remain in business with all the better competition out there.
Anyway...Finally got the tab..Liked it.... And my wife liked it too! So off to buy another one.
This time, I went with Tiger Direct. Night and day compared to RottenEgg. A flawless transaction and great service. I knew where it was in the process and shipping at all times. I had not used Tiger Direct before. I had only heard of them when CompUSA went under. They've now earned my business.
jtrosky said:
Best Buy - best return policy - full 30 days.
Office Depot doesn't allow refunds *at all* on electronics (if opened) - only exchanges for the exact same item, and only 15 days at that!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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I've learned to never buy any hardware or software from Office Depot, terrible return policy for both. So I basically don't shop with them.
jmarias said:
Wanted to buy from Amazon but they had that "will ship in xx days" thing going when the tab first came out. Local Best Buy had the "ship to store in xx days".
So I decided to give NewEgg a try. Even paid for the expedited 'same day shipping' with overnight delivery (This was at noon PDT on Thursday). FAILURE. They took my money and didn't ship the same day and had to wait the weekend. They just plain refused and then ignored any request to do an expedited Saturday delivery...at MY COST! I know, a total sob story, right? Horrible customer service contact experience in just trying to find out where it was. They did refund my shipping charges but just wouldn't actually DO anything to expedite the process..Unbelievable!! I wouldn't recommend them to anyone. In years past, I had good luck with NewEgg. But I won't use them again and frankly don't expect them to remain in business with all the better competition out there.
Anyway...Finally got the tab..Liked it.... And my wife liked it too! So off to buy another one.
This time, I went with Tiger Direct. Night and day compared to RottenEgg. A flawless transaction and great service. I knew where it was in the process and shipping at all times. I had not used Tiger Direct before. I had only heard of them when CompUSA went under. They've now earned my business.
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I've always had A+ service from Newegg and use them all the time.
You should read the details on expedited shipping, it never says they gurantee same day shipping
http://help.newegg.com/app/answers/detail/a_id/378/kw/rush
I' ve found if I get the order in by noon Eastern, they usually get it out the same day. A minute later, usually not.
They refunded your shipping although they did not break their own policy. That's pretty nice of them.
Canada Computers. Worst return policy ever. 14 days plus restock fee
I just wanted to share my experience with purchasing the infinity pad from best buy. Below are 3 reasons why you should A) go through best buy and purchase your new infinity or B) return your tablet, if possible, to the store you purchased it from and purchase it again through best buy...
1) As many of you know i along with many others was able to purchase the pad from best buy for a 347.49 due to online price matching. Acquiring a tablet of this calibre for that price alone is probably reason enough.
2) Next reason is their 30 day return policy. Alot of us have had minor QC issues with the infinity. Best buy allows you to return the tablet as many times as you want within 30 days until you get one that is "perfect". This is much easier then doing an rma or online exchange. I dont know about you, but i would get frustrated having to mail back my tab, receive a new one, find out it also has a defect and do the return all over again. With best buy its extremely convenient with most stores allowing you to open the tab in the store to check if its to your liking.
3) [MOST IMPORTANT] Insurance policy! By purchasing their insurance for $99.00, you get complete accident and in store replacement for a year. However that's not the best part. Remember best buy typically removes older products from their shelves and store inventory to make room for newer products from the same manufacturer. We all know asus will eventually come out with a newer tablet within the next year, which means instead of replacing our infinities with another tf700, they will replace it instead with the newer tablet from asus. Once you get the new one, just buy the 1 year insurance and the cycle continues!
I honestly cant see any reason why to not go through them from now on... Not only will you get the same price as the online retailers, but also once you get the insurance you've basically paid for the next version of your tablet.
Sent from my ASUS Transformer Pad TF700T
I purchased the Transformer Prime from them.
7 months later I returned it in for full credit refund honoring the 1 year manufacture warranty due to defects of the Wifi/GPS.
Got a Infinity out of that. :cyclops:
no need for that $99 store warranty, etc.
the_game_master said:
I purchased the Transformer Prime from them.
7 months later I returned it in for full credit refund honoring the 1 year manufacture warranty due to defects of the Wifi/GPS.
Got a Infinity out of that. :cyclops:
no need for that $99 store warranty, etc.
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Nice! Problem is that there arent any real manufacture defects on the infinity. At least nothing made public by asus. So it would be really hard to honor that now. You would have to make a real case to best buy in order try that on the infinity. By doing the 1 year you wouldnt have to worry. Just say you have a "defect" and your good to go.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
Nice! Problem is that there arent any real manufacture defects on the infinity. At least nothing made public by asus. So it would be really hard to honor that now. You would have to make a real case to best buy in order try that on the infinity. By doing the 1 year you wouldnt have to worry. Just say you have a "defect" and your good to go.
Sent from my ASUS Transformer Pad TF700T
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Think it mat be a bit early to say that. There are certainly i/o issues which is most likely a hardware defect. How about all the screen separation issues?
I agree about buying at Best Buy. I buy most larger electronic device there. I had them return 2 Prime's and a dock with little more than an email and phone call. I pre ordered one and ordered the second for my son Christmas eve. I did not have their extended warranty.
I use SquareTrade warranties for electronics They are about 1/2 the cost and their service is excellent. I got 2 years plus accidental damage for 87 after a 30% discount. A much better deal than BB IMHO.
Yup,as long as asus doesnt admit on any defect there is a slim chance of getting a free upgrade and the infinity has to be discontinued like the prime. For insrance its cheaper to buy it at squaretrade 2yrs with adh and using a 30% discount its only $69.99
Sent from my GT-N8013 using xda premium
Mike02z said:
Think it mat be a bit early to say that. There are certainly i/o issues which is most likely a hardware defect. How about all the screen separation issues?
I agree about buying at Best Buy. I buy most larger electronic device there. I had them return 2 Prime's and a dock with little more than an email and phone call. I pre ordered one and ordered the second for my son Christmas eve. I did not have their extended warranty.
I use SquareTrade warranties for electronics They are about 1/2 the cost and their service is excellent. I got 2 years plus accidental damage for 87 after a 30% discount. A much better deal than BB IMHO.
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The problem with squaretrade to me is convenience. With best buy, although it might be more expensive, you can literally walk in and out with a new tablet without having to wait. Also, with squaretrade you would never be able to get a newer version of the product you ordered. They would either send you a refurbished model, or prorate the amount of what it would cost to buy the product currently. So if you buy an infinity and 2 years later try to use your warranty, they will either send you a refurb or give you the prorated amount to purchase that tablet at a local vendor.
The purpose of buying the insurance from best buy is to eventually purchase the newer version of the tablet. If you don't want to get the newer version then squaretrade is a great deal. I for one want to be able to get the tfXXX when ever it arrives. Or at least have the option of using my warranty for that purpose.
Sent from my ASUS Transformer Pad TF700T
are you sure it works like that ? so for example iphone 3 owners buy the warrenty and the next year they can get an iphone 4 then the 4s and now the 5 ? hm. should look into this more . also asus is going to focus on their windows hybrids for a while now before going back to making an android tab. the fine line between tab and dock and full OS + keyboard is getting cut soon thats what worries me that i bought into a "phase of technology" and soon its gonna be all about touchscreen detachable laptops
pierrekid said:
The purpose of buying the insurance from best buy is to eventually purchase the newer version of the tablet. If you don't want to get the newer version then squaretrade is a great deal. I for one want to be able to get the tfXXX when ever it arrives. Or at least have the option of using my warranty for that purpose.
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I doubt that will happen. Look at the prime, its shelf life was about 7-8months because of the defect in design which Asus has openly mentioned. So far Asus hasnt openly admitted on anything wrong with the infinity and it may look that after your year is up the shelf life will probably be longer than your warranty. So your option to upgrade will probably be not available if there are infinities to order, look at the TF101 its still available for sale at best buy. All you can do is keep your fingers cross and Asus can admit a defect on the inifinity and not last a full year on the shelf. But Best buy is a good place for quick exchanges and return window.. thats where i got my note 10.1 and I have 60 days to play with it, well maybe 40+ days now.. if I ever wanna go back to the infinity or incase a better tablet gets released before my 60 days.
Crizthakidd said:
are you sure it works like that ? so for example iphone 3 owners buy the warrenty and the next year they can get an iphone 4 then the 4s and now the 5 ? hm. should look into this more . also asus is going to focus on their windows hybrids for a while now before going back to making an android tab. the fine line between tab and dock and full OS + keyboard is getting cut soon thats what worries me that i bought into a "phase of technology" and soon its gonna be all about touchscreen detachable laptops
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Exactly, as long as best buy has discontinued selling that iphone 3 then you get the comparable product. As for buying into a phase, i highly doubt it. Asus has a massive deal with google, so i highly doubt they will be "refocusing" on windows products this early, especially with android outpacing nearly everyone. Asus will be making android tabs and phones for years to come.
Sent from my ASUS Transformer Pad TF700T
junrider said:
I doubt that will happen. Look at the prime, its shelf life was about 7-8months because of the defect in design which Asus has openly mentioned. So far Asus hasnt openly admitted on anything wrong with the infinity and it may look that after your year is up the shelf life will probably be longer than your warranty. So your option to upgrade will probably be not available if there are infinities to order, look at the TF101 its still available for sale at best buy. All you can do is keep your fingers cross and Asus can admit a defect on the inifinity and not last a full year on the shelf.
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Actually all the best buys in my area have discontinued both the prime and tf101. Best buy stocks the budget and premium tabs for each company. Since the tf300 is considered to be the "budget" tablet, there was no need to keep the tf101 or prime with the infinity. Also it doesnt matter if asus admits a defect. If you get the best buy insurance and say your tab is broken, they have to replace it with a comparable product. If the infinity is no longer sold ( which it wont be a year from now in BEST BUY) then they will replace it with the next asus transformer tablet available.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
Also it doesnt matter if asus admits a defect. If you get the best buy insurance and say your tab is broken, they have to replace it with a comparable product. If the infinity is no longer sold ( which it wont be a year from now in BEST BUY) then they will replace it with the next asus transformer tablet available.
Sent from my ASUS Transformer Pad TF700T
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Click to collapse
Have you ever heard of something called fraud or, at the very least, being dishonest?? I'm sorry, but claiming there is a defect (when there really isn't one) just to "get the newer model" a year or two later is simply not right and probably considered fraud. This is the one of the reasons that Best Buy will be going out of business soon - because of acts like this. Enjoy "cheating" the system while you can because like I said, it's acts like this that will put Best Buy out of business.
Besides, I find it very hard to believe that you can just walk in a year later and simply say that the tablet is defective and they will just gladly hand you a brand new model. The TF201 was a very unique circumstance where the manufacturer basically admitted that the product was faulty. Even if it were not considered fraud (which I believe it is), I think that they would at least want to see the defect before handing you a brand new model.
I was trying so hard not to even enter this conversation, but encouraging others to commit fraud with you is simply not right and I highly doubt that it would work anyway. Like I said, the TF201 was a very unique case that most likely won't happen again.
C'mon people, let's not turn into being thieves here... If you enjoy being able to go to the local Best Buy to buy products, then don't abuse the system for personal gain - it will just hurt everyone in the long run.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Can someone post the link where they got it for that price for best buy to match cause ill grab 1
Sent from my SGH-T989 using xda app-developers app
jtrosky said:
Have you ever heard of something called fraud or, at the very least, being dishonest?? I'm sorry, but claiming there is a defect (when there really isn't one) just to "get the newer model" a year or two later is simply not right and probably considered fraud. This is the one of the reasons that Best Buy will be going out of business soon - because of acts like this. Enjoy "cheating" the system while you can because like I said, it's acts like this that will put Best Buy out of business.
Besides, I find it very hard to believe that you can just walk in a year later and simply say that the tablet is defective and they will just gladly hand you a brand new model. The TF201 was a very unique circumstance where the manufacturer basically admitted that the product was faulty. Even if it were not considered fraud (which I believe it is), I think that they would at least want to see the defect before handing you a brand new model.
I was trying so hard not to even enter this conversation, but encouraging others to commit fraud with you is simply not right and I highly doubt that it would work anyway. Like I said, the TF201 was a very unique case that most likely won't happen again.
C'mon people, let's not turn into being thieves here... If you enjoy being able to go to the local Best Buy to buy products, then don't abuse the system for personal gain - it will just hurt everyone in the long run.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Click to collapse
Lol well im sorry if you feel "morally" wrong about doing something like this but honestly i really dont care. I'm here to show that you can get a great deal from best buy. Also it was one of the managers that told me about the deal since im a frequent customer. Once you return the tablet, they will end up reselling it since they will find it is not "defected" ( say you are having power fluctuations with the battery, its something they cant test in the store and have to take your word on it since you already purchased insurance from them) and make a profit on it. On top of that, you are paying the $99 for the insurance. SO its not an actual complete loss for the company.
Best buy wont be going out of business because of people like me, they will be going out of business because they are amazons show room and people are slowly moving towards online retailers to purchase products for cheaper prices. At least with me they are getting something out of it. If you dont like this Jtrosky, then simply ignore the thread and move along. To everyone else who cant afford the latest and greatest from asus every year, I think this is great deal!
Sent from my ASUS Transformer Pad TF700T
mightymike889 said:
Can someone post the link where they got it for that price for best buy to match cause ill grab 1
Sent from my SGH-T989 using xda app-developers app
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Click to collapse
http://forum.xda-developers.com/showthread.php?t=1830459
Here you go! Go to post 34 for details. This is where i got the idea from.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
I just wanted to share my experience with purchasing the infinity pad from best buy. Below are 3 reasons why you should A) go through best buy and purchase your new infinity or B) return your tablet, if possible, to the store you purchased it from and purchase it again through best buy...
1) As many of you know i along with many others was able to purchase the pad from best buy for a 347.49 due to online price matching. Acquiring a tablet of this calibre for that price alone is probably reason enough.
2) Next reason is their 30 day return policy. Alot of us have had minor QC issues with the infinity. Best buy allows you to return the tablet as many times as you want within 30 days until you get one that is "perfect". This is much easier then doing an rma or online exchange. I dont know about you, but i would get frustrated having to mail back my tab, receive a new one, find out it also has a defect and do the return all over again. With best buy its extremely convenient with most stores allowing you to open the tab in the store to check if its to your liking.
3) [MOST IMPORTANT] Insurance policy! By purchasing their insurance for $99.00, you get complete accident and in store replacement for a year. However that's not the best part. Remember best buy typically removes older products from their shelves and store inventory to make room for newer products from the same manufacturer. We all know asus will eventually come out with a newer tablet within the next year, which means instead of replacing our infinities with another tf700, they will replace it instead with the newer tablet from asus. Once you get the new one, just buy the 1 year insurance and the cycle continues!
I honestly cant see any reason why to not go through them from now on... Not only will you get the same price as the online retailers, but also once you get the insurance you've basically paid for the next version of your tablet.
Sent from my ASUS Transformer Pad TF700T
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Click to collapse
Nice deal bro! Im def gonna grab that insurance now. I was thinking about getting it before but dropping 100 on something i might not use had me rethinking. Thanks!
Sent from my ASUS Transformer Pad TF700T
---------- Post added at 07:55 PM ---------- Previous post was at 07:45 PM ----------
jtrosky said:
Have you ever heard of something called fraud or, at the very least, being dishonest?? I'm sorry, but claiming there is a defect (when there really isn't one) just to "get the newer model" a year or two later is simply not right and probably considered fraud. This is the one of the reasons that Best Buy will be going out of business soon - because of acts like this. Enjoy "cheating" the system while you can because like I said, it's acts like this that will put Best Buy out of business.
Besides, I find it very hard to believe that you can just walk in a year later and simply say that the tablet is defective and they will just gladly hand you a brand new model. The TF201 was a very unique circumstance where the manufacturer basically admitted that the product was faulty. Even if it were not considered fraud (which I believe it is), I think that they would at least want to see the defect before handing you a brand new model.
I was trying so hard not to even enter this conversation, but encouraging others to commit fraud with you is simply not right and I highly doubt that it would work anyway. Like I said, the TF201 was a very unique case that most likely won't happen again.
C'mon people, let's not turn into being thieves here... If you enjoy being able to go to the local Best Buy to buy products, then don't abuse the system for personal gain - it will just hurt everyone in the long run.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Honestly who cares? If you feel so strongly about this, then simply dont do it 0_o. Just because you feel bad doesn't mean everyone else does. I think its a great deal imho. Great find OP.
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
1) As many of you know i along with many others was able to purchase the pad from best buy for a 347.49 due to online price matching. Acquiring a tablet of this calibre for that price alone is probably reason enough.
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Click to collapse
Where did you find it for 347.49? I can't find one for less than 499. I just got my Infinity by returning my Prime to Best Buy for an exchange. Is the price match only for online purchases?
pierrekid said:
http://forum.xda-developers.com/showthread.php?t=1830459
Here you go! Go to post 34 for details. This is where i got the idea from.
Sent from my ASUS Transformer Pad TF700T
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Click to collapse
Those are links for two sites sitting on servers in Russia in post 34.
Absolutely no real details about purchases, contacting, ordering and 2.99 shipping (yeah right.)
Did anyone actually read the return\exchange policy on Best Buys website?
The policy reads they won't match competing on-line prices.
They will match local competing prices from another store within 25 miles.
Best Buy will probably let a few get away with a relaxed policy for a while.
Then after things pick up for them they'll tighten up like Fry's and Amazon have done.
A lot of retailers offer 1-2-3 year no questions asked warranties for $$$.
Those are designed to suck money from your pocket out of fear.
I don't think hordes of tablet buyers are going to gain anything here.
IMO it's you against corporate retail...there's only one winner there.
...flame on...
psymont said:
Where did you find it for 347.49? I can't find one for less than 499. I just got my Infinity by returning my Prime to Best Buy for an exchange. Is the price match only for online purchases?
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Click to collapse
Look in the post above for details on how to get the price match. Also i brought the add in (on my phone) to best buy and they did a price match.
Sent from my ASUS Transformer Pad TF700T
Thats OK said:
Those are links for two sites sitting on servers in Russia in post 34.
Absolutely no real details about purchases, contacting, ordering and 2.99 shipping (yeah right.)
Did anyone actually read the return\exchange policy on Best Buys website?
The policy reads they won't match competing on-line prices.
They will match local competing prices from another store within 25 miles.
Best Buy will probably let a few get away with a relaxed policy for a while.
Then after things pick up for them they'll tighten up like Fry's and Amazon have done.
A lot of retailers offer 1-2-3 year no questions asked warranties for $$$.
Those are designed to suck money from your pocket out of fear.
I don't think hordes of tablet buyers are going to gain anything here.
IMO it's you against corporate retail...there's only one winner there.
...flame on...
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Click to collapse
Ok you are seriously really late. Myself along with plenty of others have done the price match. If you continue reading on the post the guy even posted his receipt as proof. If you need more proof ( and judging from your flame first attitude you probably will) i will post a copy of my receipt as well. Doesn't matter what their policy says, that's what they priced match.
Also they definitely changed that rule because every best buy in my area will price match amazon and online retailers.
Also your last paragraph.... what are you even saying lol?
Sent from my ASUS Transformer Pad TF700T
pierrekid said:
Ok you are seriously really late. Myself along with plenty of others have done the price match. If you continue reading on the post the guy even posted his receipt as proof. If you need more proof ( and judging from your flame first attitude you probably will) i will post a copy of my receipt as well. Doesn't matter what their policy says, that's what at they priced match.
Also they definitely changed that rule because every best buy in my area will price match amazon and online retailers.
Also your last paragraph.... what are you even saying lol?
Sent from my ASUS Transformer Pad TF700T
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I have also read countless posts where Best Buy would *not* price match an on-line store - just because it a few managers let it slip buy doesn't change the fact that the policy is very clear about this - ask the folks that were denied....
And on the "lie" to Best Buy in order to cheat them - the problem is that it affects *everyone* when you do such childish things. People like you are the exact reason why places like Office Depot won't even let you return open electronics *at all* - you can only exchange items for the exact same item, period. So, again, you are hurting *everyone* when you do this crap.
If you want to do it fine, but don't go encouraging others to do it - that's my point - I'm sure I could report this thread and get it closed for that very reason - you are encouraging others to do illegal things. I'm not the "reporting" type though, so I'd rather let everyone know why this is a problem and why they shouldn't do it. If you can't afford to support your "electronic habit" that doesn't give you the right to purposely cheat retail stores, regardless of who told you to do it.
It's wrong and quite frankly, it's illegal - period. Nothing is free in life - like I said, you are just hurting every other consumer (as well as Best Buy) when you do this crap.
Carry on...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2