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The Turkey Day / Black Friday returns are starting

Seven of them in SEARS today - looks like Black Friday returns are starting to come in.

What is the link for refurbs?
60,000 units times perhaps 70% returns = about $4.2 million cost for refurb sale and handling costs (minimum).
Not seeing how this ends well.... Perhaps people will learn not to release a product not ready and then release a very half-hearted update, while a few people that are not even paid make it a near great product.
I wonder if Viewsonic has accrued for this hit to their P&L in 2011? Viewsonic is nuts if they think Kmart / Sears, Office Depot and Staples will eat these costs.
All they have to do is get rid of Tap, add the Nvidia drivers, Flash and do something about the disaster of an app market portal. That last one is the hardest, but the others can be done NOW- not 12/19, which will probably be another half-hearted effort.
The sales and operations planning meeting for February will be very interesting at Viewsonic

rushless said:
What is the link for refurbs?
60,000 units times perhaps 70% returns = about $4.2 million cost for refurb sale and handling costs (minimum).
Not seeing how this ends well.... Perhaps people will learn not to release a product not ready and then release a very half-hearted update, while a few people that are not even paid make it a near great product.
I wonder if Viewsonic has accrued for this hit to their P&L in 2011? Viewsonic is nuts if they think Kmart / Sears, Office Depot and Staples will eat these costs.
All they have to do is get rid of Tap, add the Nvidia drivers, Flash and do something about the disaster of an app market portal. That last one is the hardest, but the others can be done NOW- not 12/19, which will probably be another half-hearted effort.
The sales and operations planning meeting for February will be very interesting at Viewsonic
Click to expand...
Click to collapse
Try this: http://www.searsoutlet.com/d/invent...&mode=buyUsedOnly&to=cart&pn=1&ps=10&disp=sel

Thanks.
My guess is Viewsonic may see a bunch of returns by retailers before sold to customers, but I did not expect the device to be pushed during BF, either.
Logic sometimes has no meaning.

roebeet said:
Seven of them in SEARS today - looks like Black Friday returns are starting to come in.
Click to expand...
Click to collapse
lol none in my area

I guess I'll be taking a ride to freehold and paramus! LOL!
WOW! The one from Paramus was gone when I clicked on the link. I just bought the one from Freehold.

Half of them are already gone.

Is there a way you can reserve these before driving to the store and purchasing it? I'd hate to purchase it, drive to the store, and it's gone..

Buy it online, the store confirms the unit is there, then they charge your card. You get an email that says it's available for pick-up. and you drive to get it. If its already gone, you don't get charged.

roebeet said:
Half of them are already gone.
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Click to collapse
Seriously, at that price, you would be foolish not to buy a 3 day old device. I don't even care if it doesn't boot; I can fix that!

rayden25 said:
Buy it online, the store confirms the unit is there, then they charge your card. You get an email that says it's available for pick-up. and you drive to get it. If its already gone, you don't get charged.
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The online site doesn't give me an option to buy it, just print out a page w/ a tracking number and goto the store. I called the store and the manager and sales associate seemed kind of clueless about sears outlet, and said they didn't have any in stock..?
EDIT: I see now that you have to "Add to Cart" to reserve the item and order it online. Here's hoping I got it!

just tried to buy the one from marlborough, MA and I ordered it at 9:30 AM and the store does not open till 10 am. I still got an out of stock email T.T

I am willing to pay someone if they can get one for me. There are none in my area.

Well, I placed an order online and went to the store for pickup (fairfax, va), and on my way there I got a call that the product was defective and being sent back to viewsonic. Seeing as how I was almost there, I just went to the store. Spoke with the manager and got the same schpeel. "The customer returned it for an issue with wifi."
So, one has to wonder why it was up for sale if there was a problem with the wifi, and how they magically knew there was a problem after me calling and inquiring about it. It would appear that perhaps someone else wanted the tablet who works there, but who knows. Perhaps I should have just taken it and tested out the wifi on my own but I opted not to.. Moral of the story, don't call the store.

CartmanTheTub said:
just tried to buy the one from marlborough, MA and I ordered it at 9:30 AM and the store does not open till 10 am. I still got an out of stock email T.T
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That is probably the unit I returned after I thought I bricked it....lol. Loving my pad and wish I could pick up another cheap one.

As of 1:30 pm Eastern, they are all gone except the lonely one in upstate NY that has been there for a couple of weeks. Its amazing to me how these units sold out so fast. I still need another so I check the website a couple of times a day.

Yes, they are all gone. I was able to buy one, but i had to drive 180 mile one way, so I choose not to do it.

rob_z11 said:
Yes, they are all gone. I was able to buy one, but i had to drive 180 mile one way, so I choose not to do it.
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Hey guys! Do what I did: Went to my local Sears in NC, talked to the store manager, purchased a gift card on the spot for $311 ($279 plus UPS shipping). He called the store manager in Michigan. Had the G tablet sent my house, it arrived 2 days before my birthday. The stores can accept your Sears can send ID on back of the card to the store in question and hopefully ship your device. Also sign up for the Sears loyalty card while your at it; picked up $10 bucks in Sears points on the spot!

ncaggie1989 said:
Hey guys! Do what I did: Went to my local Sears in NC, talked to the store manager, purchased a gift card on the spot for $311 ($279 plus UPS shipping). He called the store manager in Michigan. Had the G tablet sent my house, it arrived 2 days before my birthday. The stores can accept your Sears can send ID on back of the card to the store in question and hopefully ship your device. Also sign up for the Sears loyalty card while your at it; picked up $10 bucks in Sears points on the spot!
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Click to collapse
damn, wish I knew then Thanks.. will keep looking..

Someone please pickup that one in New Hartford. It must be so lonely.

[Q] Gtablet Recall as opportunity?

Is it possible that we will be able to get our hands on any of these recalled tablets at a discount anywhere, maybe from the viewsonic outlet website?
I have an archos 101 that I will be returning (mainly after reading all the work done by XDA on the gtablet) and I am looking to pick up a Gtablet. The only issue I have is that I don't want to pick one up today for $379 at Sears and then have them available at a deep discount some where else next week. I am ok if Viewsonic stops supporting it because I know there will be community support for a while.
Any suggestions on what I should do? Take the plunge or wait for a little?

If you see one at a discounted price, you'll be getting an excellent deal!

The problem with Staples is that they are not putting them up for clearance - they are sending them back to the vendor, even the floor models.
SEARS Outlet has been a great site for us and I would suggest that you continue scanning it every morning. But, the problem is that the chances of seeing a device near you are slim. I have never found one less than 45 minutes away from me and I've only see ones within a reasonable driving distance (1.25 hours) about three times in the last month.

roebeet said:
The problem with Staples is that they are not putting them up for clearance - they are sending them back to the vendor, even the floor models.
SEARS Outlet has been a great site for us and I would suggest that you continue scanning it every morning. But, the problem is that the chances of seeing a device near you are slim. I have never found one less than 45 minutes away from me and I've only see ones within a reasonable driving distance (1.25 hours) about three times in the last month.
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I haven't seen one closer than a 12hr drive, so consider yourself lucky. I settled for the $350 sale price.

I haven't seen one on the sears outlet site at all for weeks now. When I saw it the first time I started researching and and came across this site. Then I knew I had to have one but by the time I realized that it was too late. Any chance that they will start popping up on other sites for sale after the recall?

Always check at ~9AM or 10AM ET each morning. By midday ET, whatever was there is usually gone.

roebeet said:
Always check at ~9AM or 10AM ET each morning. By midday ET, whatever was there is usually gone.
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Click to collapse
Roeby, based on Sears discussion, the Gtablet is no longer being treated as a standard product where they triage and maybe sell as refurb. This process costs Sears money and then they have to wait for compensation from the supplier. Much cheaper for Sears to simply return the product as defective. Some may slip through, but only if the product is not scanned and falls through the cracks (anything is possible).
We seem to already have apparent evidence that Sears is sending returns back (or storing for a mass return). The return rate is absurdly high, but not too many available in outlets.

I see that office depot has the gtablet for $369 in store. Does anyone think that there will be a price drop after Christmas?

It doesnt sound like Sears is following the path of others....
They still units in the stores for sale and not a word about a recall.
I picked up 2 today for Xmas gifts... 379.99 + tax + plus 5X rewards points...
Viewsonic cases were 5.99...
I think this Tablet rocks... I use mine everyday and it's 95% rock solid...
Vegan Beta 3.... With everything including the kitchen sink installed.
If anyone hasn't used Touchdown Pro and has a need, GET IT! It makes this Tablet
rock!
If I could get the VPN to connect to my work's system it would be perfect!

Dknyc79 said:
Is it possible that we will be able to get our hands on any of these recalled tablets at a discount anywhere, maybe from the viewsonic outlet website?
I have an archos 101 that I will be returning (mainly after reading all the work done by XDA on the gtablet) and I am looking to pick up a Gtablet. The only issue I have is that I don't want to pick one up today for $379 at Sears and then have them available at a deep discount some where else next week. I am ok if Viewsonic stops supporting it because I know there will be community support for a while.
Any suggestions on what I should do? Take the plunge or wait for a little?
Click to expand...
Click to collapse
[email protected],
I returned my Gtab last weekend for an exchange and found out that they are now $349 although they are showing $379 on the website.

I still keep mine and enjoy it every day after I installed the Vegan ROM. It really works great. I don't see any hardware problem at all, just some fixable software glitches.
I can't wait to run Honeycomb on the gTab though!
I paid $379.99 minus a 10% "family & friends day" discount!
Cheers,
Rayan

Personally I suspect that the only real issue is the less than satisfactory stock UI and the fact that you can use it without purchasing a contract from a wireless carrier.
Even the smallest amount of tweaking (Root, LauncherPro, market and flash "Super Thread works" ) of even the stock OS yields a very responsive and user friendly device.
That said I will be watching for a second Gtab at a discount but I suspect that those who have it will keep it. If I can make this thing perform then anyone with a little time and willingness can do so also.

g Tablet Manufacturing Defect
Greetings, I have a gtablet and 3 days to return it to Sears.
If the product is being returned by Staples why should I NOT
want to return it?
I also notice that the Scheduled Dec 19, 2010
ADOBE FLASH update has NOT occured.
Listen, Thanks for all the help - I appreciate it
//ji

Greetings, this may be something and may be nothing.
Just FYI –
I talked to Mike at Viewsonic support on 20101220 3:34p PST.
He advises that Staples had an in store warranty conflict and no manufacturing defect exists with the gtablet. The update scheduled for 20101219 is posted and done so in such a way that some folks see it auto-download with WIFI and some will not for approx 24 to 48 hours.
Mike also advises that the Adobe Flash update IS NOT part of the latest update however he says it is still in the works and will be updated soon.
I am still contemplating whether to return mine or not. I have had it for 27 days and it has been absolutely fabulous and beyond my expectations less the FLASH player.
//ji

johni58 said:
days and it has been absolutely fabulous and beyond my expectations less the FLASH player.
I need INPUT INPUT INPUT.
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Doesn't this speak for itself?
If it's fabulous, keep it and wait for flash.

A million Thanks -
Well VP, I always like to get an expert opinion before I proceed and you have certainly provided that, hence - I am very appreciative. Thanks //ji

What @rushless said is correct just checked searsoutlet.com and they had a G tablet for sale @ $279 but apparently it's only available for pick up and the "nearest store" was in Cupertino. But I called one of my local sears and they said they would have a good discount on open-box items. Of course that answer will vary because instore someone told me that the returns if they were like new they would just resell them with a 10% discount.
Check the searsoutlet.com between 9 and 10 am and you may find a good price for one.

Thanks. The outlet is great but the closest I've seen was a 2 1/2 hour drive. Does anyone know if they will ship it between stores? Does anyone know what viewsonic will be doing with all the returned units? They all should be in good condition and even if they update the software they still can't sell them as new? I was kind of holding out for all those returned items to show up for sale somewhere online.
Sent from my DROIDX using XDA App

If it helps, I found the GTab for $364.00 online...
http://www.electronicexpress.com/product?prod_id=18498

Hmm. Interesting. Whats the deal with that site? I've never heard of it before. Is it reliable?
Sent from my DROIDX using XDA App

[Q] {Q} Can I return an unopened ASUS Transformer to BB after 14 days?

I purchased a couple Transformers from Best Buy and BJ.com. I have one more than I need as I thought I had cancelled the BJ.com order. The trick is that the two Best Buy units i have opened. I have a sealed unit but the 14 days are passed so I can't take those back. The final Asus 16GB I have is from BJ.com and I am too late to send it back to them. I am thinking I can take it back to BB after the 14days since it is still sealed. Anybody have experience here? The total cost of this unit is $450 since I paid for the BJ membership and expedited shipping on April 26th. Help????
Todd

Best buy return policy is 14 on tablets and computers, 30 on most everything else. If you have silver membership via the Rewards program, that is extended out to 45 days on all items. The 45 days with Silver is why I bought at BBY actually.
BBY is pretty good though about returns without a receipt if it is unopened. with a $250+ item expect a giftcard or check via mail.

Thought about selling it to one of the people desparately waiting for their orders here on XDA?
Sent from my TF101

I've tried to return two gifts that I've received past the return period to best buy. Both times the package was unopened and I had the receipt, and both times they wouldn't let me return the items even after asking to speak to a manager. In both cases I took the same products to walmart, obviously without a receipt, and they took them and issued a gift card to me no questions asked. It may not be the right thing to do morally, but I spend enough money at walmart, and I was returning brand new unopened products so I don't feel bad about it. You could give this a shot, although the fact that walmart only sells the transformer online may be an issue.

If you sell it on amazon, ebay, craigslist you'd most likely get more than what you originally paid for, it's not that hard to do either.

Yea i'm sure there more than enough people wiling to help you out here
Sent from my Transformer TF101 using Tapatalk

My friend is looking for one. PM me if youd like to do a good turn for somebody

[Q] RMA Robbery

My touchscreen on my TF has completely stopped responding to touch. I've tried resetting the device and wiping the data, but nothing will bring it back to life. I've been stuck at the Honeycomb Start screen for 2 days now, where you select your language when you first activate your device.
I called Asus support and they issued an RMA. When I got the email I realized it said that I had to pay to ship the device to Texas to get fixed. I refuse to pay to have this fixed after I just spend $400 on it last week. I called Asus support and was told only level 3 support would have the authority to override the policy and pay for the shipping both ways.
Now I can't decide what to do. Do I pay to ship it to Texas to get fixed, which I think is completely ridiculous? Or do I go to WalMart and return this thing? Does anyone know if I can go to WalMart and exchange it for another one when one comes in stock?
Appreciate any replies!

You'd only be able to return it back to WalMart within 30 days.
Sent from my Desire HD using XDA Premium App

rehughe said:
My touchscreen on my TF has completely stopped responding to touch. I've tried resetting the device and wiping the data, but nothing will bring it back to life. I've been stuck at the Honeycomb Start screen for 2 days now, where you select your language when you first activate your device.
I called Asus support and they issued an RMA. When I got the email I realized it said that I had to pay to ship the device to Texas to get fixed. I refuse to pay to have this fixed after I just spend $400 on it last week. I called Asus support and was told only level 3 support would have the authority to override the policy and pay for the shipping both ways.
Now I can't decide what to do. Do I pay to ship it to Texas to get fixed, which I think is completely ridiculous? Or do I go to WalMart and return this thing? Does anyone know if I can go to WalMart and exchange it for another one when one comes in stock?
Appreciate any replies!
Click to expand...
Click to collapse
if you are within the return period just take it back to walmart and ask for a refund or exchange. Its' not gonna be faster with RMA.

I would return it. My right speaker is dead and I probably will just ship it back to Amazon to avoid the RMA Hassle and expense.
This product seems to have a high (10-20%) defect rate and its ridiculous that Asus makes the customers pay for shipping to Asus especially if they think their competition is really Apple who has the gold standard of customer service.

I'd take it back to the shop and ask for either a swap or a refund, I sure as heck wouldn't want to pay the postage.
Sent from my HTC Desire

Sportsguy15 said:
You'd only be able to return it back to WalMart within 30 days.
Sent from my Desire HD using XDA Premium App
Click to expand...
Click to collapse
Walmart return policy says 15 days
Sent from my Asus Decepticon using Tapatalk

Walmart's return policy for electronics is 15 days.

Welcome to the New World Economy, where retail companies nickel and dime you for every cent they can, even when it is their fault. Unfortunately, this RMA scam is becoming more and more prevalent. Case in point, NewEgg, one of the better companies out there. Their standard policy these days is to make you pay for shipping back to them, even for DOA products. Their position is that 'we didn't make it, so it isn't our fault'. I sent my dock back to them last week, at my expense.
Then I got the refund. I was absolutely horrified to see that they refunded ONLY the cost of the item, without the original shipping costs that I also paid. Holy crapsticks....I went through the roof.
Needless to say, I was in live chat with them immediately, and low-and-behold...they refunded BOTH the original shipping as well as what I paid to ship it back to them, and I only needed to ask.
The point of this? ***** about it. Complain to whomever will listen. You've got a chance of getting it back, whomever the retailer.

I already complained last night to Asus on the phone. I explained to them that it is cheaper for them to pay for my shipping, than to get a refurb back from a retailer.
It is cheaper for me to return it, wait a few weeks, and buy another one.
I don't even care about the money, it would cost less than $10 to ship it back. This is about principle. I just spent $400 on a device, which became totally unusable within less than 2 weeks of owning it. I should not have to pay to ship it back to Asus.
It is becoming very apparent to me how Asus was able to undercut everyone else's ASP for a similar product.

meatlocker said:
Welcome to the New World Economy, where retail companies nickel and dime you for every cent they can, even when it is their fault. Unfortunately, this RMA scam is becoming more and more prevalent. Case in point, NewEgg, one of the better companies out there. Their standard policy these days is to make you pay for shipping back to them, even for DOA products. Their position is that 'we didn't make it, so it isn't our fault'. I sent my dock back to them last week, at my expense.
Then I got the refund. I was absolutely horrified to see that they refunded ONLY the cost of the item, without the original shipping costs that I also paid. Holy crapsticks....I went through the roof.
Needless to say, I was in live chat with them immediately, and low-and-behold...they refunded BOTH the original shipping as well as what I paid to ship it back to them, and I only needed to ask.
The point of this? ***** about it. Complain to whomever will listen. You've got a chance of getting it back, whomever the retailer.
Click to expand...
Click to collapse
I RMA'd my first TF through newegg and they gave me a prepaid label to send it back to them.
Sent from my Transformer TF101 using Tapatalk

b1ackplague said:
I RMA'd my first TF through newegg and they gave me a prepaid label to send it back to them.
Click to expand...
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That is all I asked for. I asked for a shipping label to the service center, and Asus said it is their policy not to pay for that.
Does anyone know if WalMart will take a return on an item that doesn't work properly?

b1ackplague said:
I RMA'd my first TF through newegg and they gave me a prepaid label to send it back to them.
Click to expand...
Click to collapse
Consider yourself lucky.
*Does Newegg.com pay the return shipping cost for defective merchandise?*
No, Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, if you pay to send the item back to Newegg.com, we will replace the item and ship the replacement to you at no charge. Newegg.com will employ every resource it has to ensure that your item is replaced promptly, without hassle.
Right there in the FAQ for RMA's.
http://www.newegg.com/HelpInfo/FAQD...=FAQ-_-Returns(RMA)-_-217&Menu=sn_217&Local=y

meatlocker said:
Consider yourself lucky.
*Does Newegg.com pay the return shipping cost for defective merchandise?*
No, Newegg.com does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, if you pay to send the item back to Newegg.com, we will replace the item and ship the replacement to you at no charge. Newegg.com will employ every resource it has to ensure that your item is replaced promptly, without hassle.
Right there in the FAQ for RMA's.
http://www.newegg.com/HelpInfo/FAQD...=FAQ-_-Returns(RMA)-_-217&Menu=sn_217&Local=y
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Im getting mine rma from newegg too because of the speakers and the popping sound. I emailed them the other day and I got a prepaid ups label. I think if you contact them directly they will give you the label but if you did it the normal way they would make you pay for it.

ninja984 said:
Im getting mine rma from newegg too because of the speakers and the popping sound. I emailed them the other day and I got a prepaid ups label. I think if you contact them directly they will give you the label but if you did it the normal way they would make you pay for it.
Click to expand...
Click to collapse
Do you have any idea how long it will take to get a replacement? I am thinking about sending mine back to Amazon instead of Asus but I think it will take much longer to get a replacement?

haupman said:
Do you have any idea how long it will take to get a replacement? I am thinking about sending mine back to Amazon instead of Asus but I think it will take much longer to get a replacement?
Click to expand...
Click to collapse
I think it depends if amazon has any stock. If they dont you will probably get a refund and you have to find another one.

ninja984 said:
I think it depends if amazon has any stock. If they dont you will probably get a refund and you have to find another one.
Click to expand...
Click to collapse
I think I will just send mine out to Amazon. Looking at the turnaround times, means I will be either getting a repair or refurb by early June anyway. I am sure Amazon will have more in stock on an active basis by early June.

I returned my TF bcoz the one of the speakers stopped working. Guess what, it was the second piece I got as a replacement after returning the first one. Took it back to PC Richards, and they gladly refunded my money back.
Now, I'm thinking if I need to get a TF after a few days, so that I would be able to get a piece from a subsequent production batch, where Asus would fix most of their issues or dump TF and get the Tab 10.1

I was in a similar position. Right out of the box, the screen showed flickering white lines, so I called Asus support. I got the same info: I would have to ship it to Asus at my own expense, and then wait ten to fifteen business days for it to be returned. I think not! I contacted J&R, where I bought the TF, and they provided me with a prepaid UPS shipping label for me to send it back and get a full refund.
Ron

I just returned mine at WalMart for a full refund. I'll be damned if I'm going to spend $400 on a product to last 2 weeks and then pay to get it fixed.
Now I don't even know if I want to order another one due to Asus's pathetic business practices.

rehughe said:
I just returned mine at WalMart for a full refund. I'll be damned if I'm going to spend $400 on a product to last 2 weeks and then pay to get it fixed.
Now I don't even know if I want to order another one due to Asus's pathetic business practices.
Click to expand...
Click to collapse
Agree with you. I'm more inclined for the Tab 10.1 right now

Which retailer did you buy from

Curious as to where folks purchased their Infinity from;
Best Buy
Office Depot
Newegg
Amazon
Tiger Direct
Armed Forces catalogue
Canadian stores
Overseas retailers
On and on...
________________________________________________________________________

Best Buy - best return policy - full 30 days.
Office Depot doesn't allow refunds *at all* on electronics (if opened) - only exchanges for the exact same item, and only 15 days at that!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Microcenter - because they had them in stock and in store long before Best Buy.
14 day return, but they still allowed 2 returns during that period without any problems.

Amazon..
no tax, free shipping, easy returns.
Returned my first one... using my second right now.

Best Buy because they took my TF201 and exchanged it (well refunded so I could buy the TF700 w store credit)

Personally, with the TF700's QC track record, I'd try to buy from a brick-and-mortar store, just in case you have problems.. It's just so much faster to exchange the unit locally instead of via mailorder... There are just too many faulty units out there!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

jtrosky said:
Personally, with the TF700's QC track record, I'd try to buy from a brick-and-mortar store, just in case you have problems.. It's just so much faster to exchange the unit locally instead of via mailorder... There are just too many faulty units out there!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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I've found amazon to be better than brick and mortar tbh. Its all around an easier process and no restocking fees etc.
Sent from my Galaxy Nexus using xda app-developers app

Tigerdirect
Perfect unit on first try.

Bestbuy, I have 60 day return policy because Im a silver premier member. First one was a keeper.

junrider said:
Bestbuy, I have 60 day return policy because Im a silver premier member. First one was a keeper.
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Best Buy also honors manufacturer warranty so it's easy to exchange for a new one if it's a factory issue like screen mura, and other issues.

neo1738 said:
Best Buy also honors manufacturer warranty so it's easy to exchange for a new one if it's a factory issue like screen mura, and other issues.
Click to expand...
Click to collapse
So you mean that if I have a problem within the first year (the warranty period in the US), I can just take it to Best Buy and exchange it?? If so, I didn't even know that!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Good info from all on the return policies.
Very handy to know I must say.

x51 said:
Amazon..
no tax, free shipping, easy returns.
Returned my first one... using my second right now.
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Click to collapse
they also dropped the price to match newegg and dropped the dock to 120 something
sent from LG optimus s (republic wireless) on tapatalk

wolfman87 said:
I've found amazon to be better than brick and mortar tbh. Its all around an easier process and no restocking fees etc.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Try returning a TF201 for a TF700, FOUR months after purchase at Amazon!
Best Buy exchanged many Transformer Primes for the TF700 (or full store credit) even 7-8 months after the original purchase under the manufacturer warranty.
Not one reported successful exchange with Amazon outside the default return period.

Midnitte said:
they also dropped the price to match newegg and dropped the dock to 120 something
sent from LG optimus s (republic wireless) on tapatalk
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http://www.abt.com/product/58782/AS...72344&utm_content=Pricewatch&utm_term=Primary
thats the best i could find, $128.

I purchased the Infinity from Newegg because of no tax and they were offering $40 off on the tablet and the dock combo at the time. They also have a relatively hassle free return policy (at least in my experience) because I had to return the first one back due to multiple issues and I'm waiting on the 2nd one to arrive.
pileot said:
thats the best i could find, $128.
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Excaliberpc.com has both docks (gray backordered at the moment) for $119. I can't post links yet.

Best Buy exchanged many Transformer Primes for the TF700 (or full store credit) even 7-8 months after the original purchase under the manufacturer warranty.
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Same here, bought my prime in January and they just swapped me to a infinity last month...I was amazed.
On top of that SquareTrade swapped my warranty also.. Such a win win.
Sent from my EVO using Tapatalk 2

Bought two
Wanted to buy from Amazon but they had that "will ship in xx days" thing going when the tab first came out. Local Best Buy had the "ship to store in xx days".
So I decided to give NewEgg a try. Even paid for the expedited 'same day shipping' with overnight delivery (This was at noon PDT on Thursday). FAILURE. They took my money and didn't ship the same day and had to wait the weekend. They just plain refused and then ignored any request to do an expedited Saturday delivery...at MY COST! I know, a total sob story, right? Horrible customer service contact experience in just trying to find out where it was. They did refund my shipping charges but just wouldn't actually DO anything to expedite the process..Unbelievable!! I wouldn't recommend them to anyone. In years past, I had good luck with NewEgg. But I won't use them again and frankly don't expect them to remain in business with all the better competition out there.
Anyway...Finally got the tab..Liked it.... And my wife liked it too! So off to buy another one.
This time, I went with Tiger Direct. Night and day compared to RottenEgg. A flawless transaction and great service. I knew where it was in the process and shipping at all times. I had not used Tiger Direct before. I had only heard of them when CompUSA went under. They've now earned my business.

jtrosky said:
Best Buy - best return policy - full 30 days.
Office Depot doesn't allow refunds *at all* on electronics (if opened) - only exchanges for the exact same item, and only 15 days at that!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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I've learned to never buy any hardware or software from Office Depot, terrible return policy for both. So I basically don't shop with them.
jmarias said:
Wanted to buy from Amazon but they had that "will ship in xx days" thing going when the tab first came out. Local Best Buy had the "ship to store in xx days".
So I decided to give NewEgg a try. Even paid for the expedited 'same day shipping' with overnight delivery (This was at noon PDT on Thursday). FAILURE. They took my money and didn't ship the same day and had to wait the weekend. They just plain refused and then ignored any request to do an expedited Saturday delivery...at MY COST! I know, a total sob story, right? Horrible customer service contact experience in just trying to find out where it was. They did refund my shipping charges but just wouldn't actually DO anything to expedite the process..Unbelievable!! I wouldn't recommend them to anyone. In years past, I had good luck with NewEgg. But I won't use them again and frankly don't expect them to remain in business with all the better competition out there.
Anyway...Finally got the tab..Liked it.... And my wife liked it too! So off to buy another one.
This time, I went with Tiger Direct. Night and day compared to RottenEgg. A flawless transaction and great service. I knew where it was in the process and shipping at all times. I had not used Tiger Direct before. I had only heard of them when CompUSA went under. They've now earned my business.
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I've always had A+ service from Newegg and use them all the time.
You should read the details on expedited shipping, it never says they gurantee same day shipping
http://help.newegg.com/app/answers/detail/a_id/378/kw/rush
I' ve found if I get the order in by noon Eastern, they usually get it out the same day. A minute later, usually not.
They refunded your shipping although they did not break their own policy. That's pretty nice of them.

Canada Computers. Worst return policy ever. 14 days plus restock fee