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FYI: PRL 13xxx means you're on the new Hybrid Network

Originally Posted by Gav508 Tonight I called tech support from Verizon and was surprised to get in touch with a very knowledgeable rep. The Hybrid push is a known issue, but ONLY for certain customers. These customers are in certain areas and are either former Alltel customers or customers that are accessing former Alltels equipment. I to have the 15008 PRL, however my location, New Jersey, I am not affected by the Alltel issue, and even though she said she would send the update to my phone, she stated that it can cause other issues. Since she seemed very knowledgeable about this information, I decided to take her advise and stay clear of this update.
For any of you guys using Alltel towers or equipment, all the info you have read is correct and this pushed update should serve you phone well. Just first verify you are in that Alltel local.
Myself I suffer from loss of internet sometimes moving from one place to another. (home to work). She asked if I frequently get the cannot connect for internet message. I do. She also asked if I get the 1X instead of 3G frequently. I do. She stated that this is a know issue with the Thunderbolt and it can be rectified very easy by doing a full factory reset from settings. Since I was having more issues with the Internet then the phone calls I am going to try this fix. I hate reloading and setting everything back up but I am going to try it anyway.
For anyone thinking of this, this operation puts your phone back to factory release condition. You will lose all contacts and data info. Make sure your contacts, calendar and misc info is backed up first. If you have a Google Account everything is and will reappear after you re sign back in.
Update from the OP: I said 13xxx, but this number could be different for your area. I honestly have no way of telling how many different PRL's there are or which number would say that would definitely tell you that you're on the Hybrid network(If there is one in your area.) I just know my results and that my PRL number changed.
On a quest to figure out why my phone had 3-4 bars of network signal, while my wife's phone had 0-1 bars even when they were next to each, I found this out in the process. If you're on PRL 15008, your phone is connected to the old Verizon Nationwide network. While if your phone shows PRL 13xxx, then your phone is connected to the New Hybrid network. I was on 13004, while she was on 15008. If your PRL shows 15008, I highly recommend you call Verizon and have them upgrade you to the Hybrid network, as this GREATLY increased my wife's signal and fixed her voice calls reception. (Not sure if this does anything for data. She always had good 3G and we're not in a 4G area.) They will push the update to your phone and have you leave it on for a few hours. Afterwards, I pulled the sim card and battery out for 30 seconds, replaced them and let the phone boot up. After 10-20 minutes, the radio will locate the nearest tower and my wife's phone auto updated its PRL number from 15008 to 13006. She now has a constant 3-4 bar signal and her time without a signal is significantly lower. (Same as mine.) Also, if you're rooted, make sure you know the correct stock firmware/radio version as they will probably ask you for this info.
P.S. I would only do this if you're having voice(not data) signal problems like my wife phone was. My wife phone shows 13006 and mine shows 13004, so PRL's can be different numbers for your area. So again, this may help some people and this may do nothing for others. If you already have a great signal, I would leave well enough alone.

How does one find out if they are on PRL 15008?

ApplCobbler said:
How does one find out if they are on PRL 15008?
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Menu>Settings>About phone>software information.

you wouldn't happen to have the radio imformation etc that you need when calling verizon do you? i might just call them tomorrow morning and see what they say if I get the correct info.

nosympathy said:
you wouldn't happen to have the radio imformation etc that you need when calling verizon do you? i might just call them tomorrow morning and see what they say if I get the correct info.
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Mine is 1.12.605.6 software/1.16.00.0223 baseband. Not rooted.

Mine reads PRL Version 14001. Would you recomend i call verizon?!
Thanks for this tip, I have not heard it before. Would be sweet if it helped my service!

livestrong2012 said:
Mine reads PRL Version 14001. Would you recomend i call verizon?!
Thanks for this tip, I have not heard it before. Would be sweet if it helped my service!
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yeah, I have 14001 too. Are you on a legacy Alltel plan?

I am on 1508 and in a 4G area. I don't know about the hybrid network or what not but I know that coming from Tmobile, I have great voice reception.
Just today I started to get 4G at my apartment. The coverage map always showed me in a strong 4G area but I was only getting 3g until today.

That is my first time hearing about 14xxx. But it could be the correct PRL for your area. Wouldn't hurt to call and find out. Also, have the regular Verizon plan. Not sure what the legacy Alltel plan is, as I never had Alltel service. I'm located in Central Florida btw.

PJnc284 said:
yeah, I have 14001 too. Are you on a legacy Alltel plan?
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I sure am, didn't think about that, goo call man! Would it screw things up to change over to hybrid? for example i still have unlimited messaging and internet for like 15-20 bucks a month way back from my alltel haha and would HATE to screw that up.

I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.

my_handle said:
I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.
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Damn you lucky bastard... lol

my_handle said:
I'm on 15008 in Houston my phone is set it LTE mode (no switching to 3G) and I almost always have full bars and can get D/L speeds 20-30 easily.
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see I live in cincinnati and was getting those speeds pre rooting, now I don't get close to those speeds. I am going to call verizon tomorrow and ask about these PRL business and see what I can make happen.

nosympathy said:
see I live in cincinnati and was getting those speeds pre rooting, now I don't get close to those speeds. I am going to call verizon tomorrow and ask about these PRL business and see what I can make happen.
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Have you downloaded the 4g fixes for the VirusRom?! I hear they will bring your speeds right back up to par! I am not in a 4g area therefor i can not confirm but a lot of other users have said after they downloaded the fix everything was back to normal!
Just thought i might see if that helps. Good luck!

I called Verizon and even got tier 2 tech support...they said they have NO upgrade for PRI......he told me to pull the batter..then the SIM card......and see if it helps....I still have 15008 PRI. The tech informed me that it depends what part of the city you are in. Maybe your wife got the wrong tower when you activated the phone and she got the 13000 when you pulled the card. Do not think there is an upgrade for this.
That is why everyone has a different PRI

livestrong2012 said:
Have you downloaded the 4g fixes for the VirusRom?! I hear they will bring your speeds right back up to par! I am not in a 4g area therefor i can not confirm but a lot of other users have said after they downloaded the fix everything was back to normal!
Just thought i might see if that helps. Good luck!
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I have just been lazy and haven't fixed my signiture, I am running the Das BAMF rom. Although my 4G sucks on every rom. It cuts in and out, and so forth. Unroot my phone, instant 20-30 down speeds every time.

So what does it mean when my PRL is 1?
Sent from my ADR6400L using Tapatalk

Carl G35c said:
So what does it mean when my PRL is 1?
Sent from my ADR6400L using Tapatalk
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I dk, but my phone was on 15008 and i started messing around with 3G and I am now on PRL 1 myself lol.

+1 Houston/Sugar Land with full 4G

Does the PRI change if you flash a new rom?
Sent from my Thunderbolt using Tapatalk

Northern NJ People...are you stuck in 1x?

It's is april 27th 2:10AM is anyone else stuck in 1x? Just wondering as i don't know if it's just my phone or maybe some towers down? I tried calling VZ but it is to late or early for them to pick up. I don't have any apps that let you customize battery saving that can involve switching into non 4g on late night early mornings. Well i did but uninstalled it a couple of days ago.
I have tried taking the battery out and sim out twice for over 2 mins at a time. It just restarts right back into 1x. I am on a stock thunderbolt. I am in Bayonne nj near Jersety City, Newark and Manhatten NY.

In Florida stuck on 1x. Something is up. Messed with network. Looks like a network problem

Smoothcrm7 said:
In Florida stuck on 1x. Something is up. Messed with network. Looks like a network problem
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Kinda wierd as it'll switch into 3g for a sec then right back into 1x. I have the app that lets you toggle between 3g and 4g and when i switch to 3g it finds nothing. Weird.

This will get you back on 3G
http://forum.xda-developers.com/showthread.php?p=13244430#post13244430

Do all this steps.
1. I dial ##778#
2.tap edit mode
3.password. is 000000
4.tap on modem settings
5.tap Rev.A
6.Tap on enable
7.Tap on the menu on your phone
8.Tap on Commit modifications
And after you do that your phone should reboot and you should have 3g
THEN AFTER THE REBOOT
Dial *#*#4636#*#*
Okay now scroll to the bottom. the box should say "LTE MODE" I have no 4G service in my area. So I only got. 1x. I changed my radio settings to auto PRL. Its 3G only saves battery. And for. 3G and LTE
Is (CDMA+LTE/EvDo) then after just press the home button then. 1x will disappear then 3G will appear there you go. Ladies and gentlemen
Your favorite android
-Monky_1

I tried the fix, it does indeed get 3G back but it cuts in and out to where it becomes unusable. At least it does for me. This is nuts, anyone know what the problem is? I know it's on Verizon's end.

i had 4g last night, today i get no better than 1x... just called vzw, there is currently a nationwide 4g outage.
the tech wasn't "tech savy" which concerns me, but he read the notification he has that said to not have users switch to 3g as it will cause authentication issues.
so, nothing to do, just sit tight. looks like my lunch time tethering web surfing session will be canceled today.

So my tbolt says 4G, but it's not working

It keeps intermittently going to 4G and lighting up only the UP arrow, but it's not actually transferring any data -- FB doesn't work, browser, speedtest won't find a server, etc. And then it will toggle to 3G on its own and get the standard .5-ish MB up/down.
I never made the fix yesterday to switch to 3G, figured I'd wait. Wondering if anybody else is seeing this kind of issue. I'm in Detroit. When 4G was up I was getting 30+ MB down as the norm.

trau said:
It keeps intermittently going to 4G and lighting up only the UP arrow, but it's not actually transferring any data -- FB doesn't work, browser, speedtest won't find a server, etc. And then it will toggle to 3G on its own and get the standard .5-ish MB up/down.
I never made the fix yesterday to switch to 3G, figured I'd wait. Wondering if anybody else is seeing this kind of issue. I'm in Detroit. When 4G was up I was getting 30+ MB down as the norm.
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Happens a lot... turn data off, then turn it back on...

yeah my thunderbolt also says 4g but only the up arrow lights up and it sits there for like 3 mins until it switches to 3g and starts working again. i only just started noticing it after the outage. is this normal then? how do you fix it when it happens?

This was happening to me all day long as well. It's still really flaky even right now. Also in Detroit.

4G is now working up & down. It was only doing 4G up earlier, so I was forcing it to CDMA auto (PRL) to keep it on 3G.
Sent from my ADR6400L using XDA App

Anybody in Detroit seeing any improvement on this? I tried turning off/on mobile data, restarting, battery pull. Still same issue as I mentioned in the original post. The frustrating thing is it won't just automatically go to 3G when 4G isn't working. I just notice it's switched to 3G randomly at times.
Note: I tried a *228 when the network dropped before I heard the news and before I read that it was a bad idea to do that. Of course now I'm wondering in the back of my mind if that's the reason I'm getting this issue now.

I am on BAMF remix 1.5 with the new radio.
Since the new radio came out, 4g was working pretty good. BUUUUUUUT, since the 4g outage, it's working like pre new radio.

What a CS rep told me was to check the Data roaming feature to fix the problem.
Settings > Wireless & networks > Mobile networks (under Mobile network with the check mark)
Then check the data roaming.
I had the same problem. Where I would lose connectivity to data. However, checking it seems to fix it for me. I just turn on the option "data roaming sound" just in case.

From 4g with full bars to 1x....

I just got my thunderbolt and my 4g keeps dropping.... Is there a problem?
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Ever since the nationwide outtage a week ago my 4g has been spotty at best.
I have noticed slower 4g speeds on average and it drops alot more as well.

DroidHam said:
I just got my thunderbolt and my 4g keeps dropping.... Is there a problem?
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yeah, stop dropping it

I had the same problem after spending a weekend in Mexico - they replaced my SIM card at the store and it has worked fine ever sense.

I keep cycling through 3g/1X and the network is constantly unavailable, wtf is going on? Im so disappointed with this phone so far.
I dont know if I need to install a new radio? I installed bamfs remix 1.6 and some lean kernel, did I do something wrong? My Incredible never had these issues

Where do you live? That obviously matters, 4g coverage keeps expanding in Chicagoland area, I get 4g almost everywhere I go.

I live in Akron, I get full 4g bars then it drops to nothing, then 1x, then 3G. its unreal

Did you enter your address in the coverage map? Don't know how big Akron 4g coverage is, but again, I rarely ever lose 4g around Chicago and the burbs.

Unrooted BOLT, same issue with connection
I have been seeing the same about the connectivity being bad. I live in burbs of Philadelphia, only about 20 mins from city so i'm not going to pin it on my location..
So you are rooted? I however am not. Just got the thing and wanted to see how it was for a bit before rooting, but now i'm thinking before i root i better make sure the phone isn't crap or i'm not gonna be able to return it.
Ugh. Let me know if you're going to try and call VZ, HTC, or whatever. PM me if you find anything.
DroidHam said:
I keep cycling through 3g/1X and the network is constantly unavailable, wtf is going on? Im so disappointed with this phone so far.
I dont know if I need to install a new radio? I installed bamfs remix 1.6 and some lean kernel, did I do something wrong? My Incredible never had these issues
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it's not just the 4 g service I can even keep a 3g signal have the time and I use to have no problems on my incredible
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DroidHam said:
it's not just the 4 g service I can even keep a 3g signal have the time and I use to have no problems on my incredible
Sent from my ADR6400L using XDA Premium App
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Cant ***
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I'm in Wilmington, DE.
Mine is going up and down, as well as getting 3G or just bars in areas that should be 4G.
Another person in the office here, which should be good 4G, also having his phone do the same.
I'm rooted, he is stock.
It happens to me just about anywhere I go lately.

mg00000 said:
I have been seeing the same about the connectivity being bad. I live in burbs of Philadelphia, only about 20 mins from city so i'm not going to pin it on my location..
So you are rooted? I however am not. Just got the thing and wanted to see how it was for a bit before rooting, but now i'm thinking before i root i better make sure the phone isn't crap or i'm not gonna be able to return it.
Ugh. Let me know if you're going to try and call VZ, HTC, or whatever. PM me if you find anything.
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I don't know where you got that information from but thats false. You can easily return to a complete stock state after rooting if need be.
http://forum.xda-developers.com/showthread.php?t=1009423

mg00000 said:
I have been seeing the same about the connectivity being bad. I live in burbs of Philadelphia, only about 20 mins from city so i'm not going to pin it on my location..
So you are rooted? I however am not. Just got the thing and wanted to see how it was for a bit before rooting, but now i'm thinking before i root i better make sure the phone isn't crap or i'm not gonna be able to return it.
Ugh. Let me know if you're going to try and call VZ, HTC, or whatever. PM me if you find anything.
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Pretty much from Mid-County to the Lehigh Valley exit is still 3G in most areas but south towards the city and in the Lehigh Valley itself is all LTE. I travel down from Allentown to Philly regularly and I can tell you this from personal experience.
FYI Lehigh Valley LTE is down right now but I just got out of a meeting with Verizon (less than an hour ago) and they supposedly knew there was some maintenance being done in our area (so that may be the reason for the current outage.) If you switch out of LTE Mode to CDMA LTE auto you should pick up 3G (I'd also enable airplane mode and then disable it to pick up a strong 3G for right now.)
Oh and +1 on the rooted/non-rooted thing. You can flash back to non-rooted stock from a rooted state to send it back. Instructions are in the development forum.

Cubs2008 said:
Pretty much from Mid-County to the Lehigh Valley exit is still 3G in most areas but south towards the city and in the Lehigh Valley itself is all LTE. I travel down from Allentown to Philly regularly and I can tell you this from personal experience.
FYI Lehigh Valley LTE is down right now but I just got out of a meeting with Verizon (less than an hour ago) and they supposedly knew there was some maintenance being done in our area (so that may be the reason for the current outage.) If you switch out of LTE Mode to CDMA LTE auto you should pick up 3G (I'd also enable airplane mode and then disable it to pick up a strong 3G for right now.)
Oh and +1 on the rooted/non-rooted thing. You can flash back to non-rooted stock from a rooted state to send it back. Instructions are in the development forum.
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Hi there, thanks for that info i appreciate it. I seem to be missing where htc allows us to switch btwn the 4g and 3g, i searched for the question but didn't get much results. So i'll my noob question right here. Where is that done?
I see under Settings > Wire & networks > Mobile network settings there is a System select option, for "Change the cdma roaming mode", is this where i'm supposed to be? Roaming doesn't seem to be the area i'd think to have to change this particular thing, but i don't see much else in these menus. Please advise or link a thread that i didn't see in my results.

Verizon has a problem with their new eHRPD network.. which is what the Thunderbolt is on by default.. (this allows for 4G + simultaneous talk and browse on 3G).. However, though 4G works OK, 3G doesn't seem to.
In order to tap into Verizon's original 3G network.. dial ##778# on your phone.. go to edit mode (you'll see pop up after you dial that number)..password is 000000 (6 zeros).. go to modem settings.. Rev.A and eHRPD is probably selected there by default.. choose "Enable" option... which will kick it out of eHRPD and then hit menu.. commit changes.. and the phone will reboot. You'll be on Verizon's original 3G network which will work fine.. but you won't have 4G.

I don't know about you but I still have 4g...

4g
g00s3y said:
I don't know about you but I still have 4g...
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I knew N.J. was better
Go Giants!!

kriskmk said:
Verizon has a problem with their new eHRPD network.. which is what the Thunderbolt is on by default.. (this allows for 4G + simultaneous talk and browse on 3G).. However, though 4G works OK, 3G doesn't seem to.
In order to tap into Verizon's original 3G network.. dial ##778# on your phone.. go to edit mode (you'll see pop up after you dial that number)..password is 000000 (6 zeros).. go to modem settings.. Rev.A and eHRPD is probably selected there by default.. choose "Enable" option... which will kick it out of eHRPD and then hit menu.. commit changes.. and the phone will reboot. You'll be on Verizon's original 3G network which will work fine.. but you won't have 4G.
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that defeats the purpose eh? Is this the same thing built into BAMF?

DroidHam said:
that defeats the purpose eh? Is this the same thing built into BAMF?
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Click to collapse
I am not sure.. i don't use BAMF..

LTE Issues in Los Angeles?

I'm at USC in LA, and since yesterday my phone has been having issues connecting to LTE. I haven't heard any news of outages,though, so I'm wondering if something is borked with my phone. I was on CM7, but I tried going completely back to stock and still no dice. Is anyone else having LTE issues?

haven't heard of anything but gaving the same issues since yesterday. In the Burbank area.

Oh, good — then maybe there's a chance that it's not just my phone. Even 3G sometimes drops out, and nothing comes up for LTE Only except 1X.
Weird that nobody is reporting anything, though.

dacre said:
Oh, good — then maybe there's a chance that it's not just my phone. Even 3G sometimes drops out, and nothing comes up for LTE Only except 1X.
Weird that nobody is reporting anything, though.
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if you are using the radio from chingys leak that is the problem,best one I found for la is the original ota update radio
Sent from my ADR6400L using XDA Premium App

I think it was an outage because 4G kept flickering all day yesterday and now it seems steadily on today without me changing anything. Thanks for the suggestion though.

there's no LTE yet where i am, but every now and then the 3G will cut in & out for about a day or so(and get stuck at 1X). whenever i call Verizon about it they'll either say there's work being done in my area or an area nearby and just said they could transfer me to a tech to see if there's something on my phone not set correctly or will just give the b.s. "pull your battery for 30 seconds" bit.
good luck if you call them

I'm at USC as well and didn't notice any issues. I was on MR2.5 and flashed the new 802 radio last night which seems even better connection and speed-wise. What radio are you using?

I'm in West LA, on the latest leak, no issues at all yesterday or today.

Currently running on 1x like a boss. Wait a minute that ain't good 4g down on the east side of the city.
Sent from my ADR6400L using XDA Premium App

4g is off and on in San Diego

Only getting 1x here in nyc wtf is going on? Where can i go to find out if theres an outage?

Tampa Florida here and I have 3g but its about the speed of 1x and its not stable. Comes and goes sometimes I get the lame 1x too.
XDA App - HTC: Thunderbolt

I'm in Pomona area and I'm all over the 3g and 1x

4G is down here in Oklahoma. Was just getting to a good part of my movie on netflix too. Bummer...
Sent from my ADR6400L using Tapatalk

Powered By LE5 said:
Only getting 1x here in nyc wtf is going on? Where can i go to find out if theres an outage?
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same here, it hit about a hour ago. I been reflashing radios and different roms. I think its due to the new cities being added to the 4g network

3G and LTE is out for me too in LA. I'm using 1.48.00.0726w and 0.01.78.0802w_3

currently only 1x and 3G in Vancouver, WA for the past few hours.

LTE is back up. Not sure how long that will last though

jamesfrom818 said:
LTE is back up. Not sure how long that will last though
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up again in Manhattan aswell

jamesfrom818 said:
LTE is back up. Not sure how long that will last though
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you're right, as soon as i posted it came back up for me.