[UPDATED] Quality Control / Reliability Poll - Eee Pad Transformer Q&A, Help & Troubleshooting

I figured I would get an updated reliability poll going since many people are getting their TF and docks now.
Many of you have reported multiple issues with their device. Please vote for ALL options that apply to your situation.
Thanks and vote away!

There's no poll to vote in that I can see.
Edit: there she is.

fail!!!!!!

It's up guys. It just takes a while to get it created. For some reason, the post comes up before the poll is completed.

Light leak and creakiness here. Not sure if I should RMA or not considering I could receive one with issues that are worse.

Light leakage, dust under the screen, very small gap between display and bezel and creakiness here

The question is whether you will keep in spite of the defects.
Drakknar said:
Light leakage, dust under the screen, very small gap between display and bezel and creakiness here
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Sent from my NOOKcolor using Tapatalk

I had the following:
Light Bleed: Not even sure it is avoidable with this type of screen.
Screen wasn't flush with the housing on the right center inside.
2 dead pixels.
The screen was off center or skewed. Kind of like an old CRT monitor that you had to mess with to center.
The back has some give but I'm not sure its an issue. Its wide, weight seems evenly distributed and it doesn't seem frail or weak.
I returned mine to the vendor for a replacement due to the off center screen and dead pixels. I only hope that the replacement doesn't suffer from the same issues. I should know by the middle of next week.
Sent from my Nexus S using XDA Premium App

Canadoc said:
The question is whether you will keep in spite of the defects.
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I have the same issues (light leak, creaky corner) but I don't feel they hinder my experience enough that I need to return it.

Canadoc said:
The question is whether you will keep in spite of the defects.
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Unfortunately I'm out of time to get it replaced by the store where I purchased it and ASUS Italy repair facilities still can't accept any RMA for the TF101.
The tablet itself works fine so I'll just wait some time until they'll have solved most of their HW production issues, then I'll submit a RMA ticket.

It is alarming that the vast majority have some king of issue. This is really not common for Asus based on other products they sell. They're actually considered one of the most reliable manufacturers of all.

akarol said:
It is alarming that the vast majority have some king of issue. This is really not common for Asus based on other products they sell. They're actually considered one of the most reliable manufacturers of all.
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Only problem with saying the vast majority have some issue is this may not be true or any real indication seeing as internet community behaviour is such that people post to moan when they've got problems and less likely to scream and shout about a perfect device as they're more than happy playing with it doing other things. Just saying that's all. I will have my TF bundle Friday night when I collect it so will be able to see if it's got any issues I notice but if it's perfect I won't be posting to say how great it is if it's perfect I'll be too busy enjoying it lol

Mine was dead right out of the box. Wouldn't even power on. I returned it and am now waiting for my amazon preorder to come. I am so glad i did'nt cancel that. If that one has problems, i'm gonna wait for the samsung

Question, does the build quality matter where the tf was made. I don't have my tf yet but I seen in a video that the box of one tf said "Made In China."
Were everybody's tf made in China?
Maybe this can determine where the bad eggs are coming from.
Sent from my HTC Glacier using XDA Premium App

My main issue was the dock, but after receiving a dock firmware upgrade everything works flawlessly. Once HC 3.1 hits, it will be the best tablet ever.

I am going to refrain from voting for a few days, aside from one SOD I've had zero problems with either the tablet or the dock so far, I will wait a few days though before voting.

I understand that there is a huge bias towards those having problems as those that don't are less likely to report. However, such a poll can be helpful in indicating the majority of the problems people are having. It is alarming, still, that there is such a high disparity between those without problems and that do. I was expecting, well, hoping, that it wouldn't be this bad.
doron: They're all made from the same location/plant I'm sure. That's not the issue.

and now my housing separation is getting worse. first it was all tight and no creaks, then creaky and squishy on the left side (the lower left corner, could be squeezed). a day later the right bottom corner is squishy, but not as bad as the left.
last night the left side has increased to up to half the left side being slightly separated.
i'm almost 93.269% sure this thing's going back... if it does i'll have a dock and skin for sale at a pretty good price.
as reliable as their laptops are rated it's actually disappointing to hear all these mfg problems with their tablet. it's not like this is their first tablet.

I'm debating on sending mine in.
What we really need is an official announcement from Asus stating "yes, the first batch had manufacturing issues but the next batch is better. If you are experiencing XXX (IE: Light Leaks) Then please send it back for a full replacement"
I too have light leakage and my backing is lose around the bottom where the dock goes. It bubbles a bit. My dock also doesn't want to stay connected when the trackpad is in use (firmware coming i hear) so...
I know Asus responds to a few of these posts and all but a total PR about the issues would be far better than 100's of reviews stating "X Problem" and then people just overall assume the product is poorly built...which it is currently.
I do love it tho, but next one released with a keyboard at a reasonable price might find me as a buyer and Asus might find this one on the way back for a full refund.

My SD card won't eject. I feel it springing in a bit when I push it in, but it doesn't pop out.
Not a HUGE issue, but a definite QC failure. I may check with BB in a couple weeks to see if they have any stock and exchange it, but if not, it's only a minor issue. I slapped a 16GB card in there and I rarely remove it. I'll mostly use the USB ports and full size SD card slot in the dock.

Related

[Q] Anyone else hugely disappointed with the build quality?

So I was dying to get one of these on launch day and when I finally received mine, it had a squeaky left bezel, bad light bleed on the left and right, and minor light bleed on the other sides. The squeaking and light bleed was so bad that there was no way I was keeping it.
Luckily, I received another one the next day. The bezel on this one was good, no squeaks and the light bleed was very tolerable. It also has a couple of specs of dust under the screen but they haven't really bother me. So I returned my first one and have been using this one for two weeks now and have been loving it.
I then received the 32GB version today. The bezel has no squeaks but there are multiple specs of dust under the screen and there are also a couple of tiny chips in the glass. WTF!!
I really wanted the 32GB version but after my experience with the three tablets I am just sticking with the one I've been using and returning it. I think $400 is the max I want to spend on a product with horrible quality control. I'm even worried that the one I've been using is gonna start developing problems over the next few months! I'm also afraid of exchanging because there is a good chance the replacement will be the same or worse than the original.
It's just very frustrating. I can't remember any other product I've purchased that had so many quality control issues right out of the box. Anyone else feel the same way I do?
If you're a Facebook member, let them know your thoughts.
https://www.facebook.com/ASUSEee/posts/199073926802680
At least your touch screen is working! (link)
Anyway, the best way to have ASUS improve their quality control is probably returning all the bad ones (so that they are financially concerned), as well as calling their customer service number to complain.
Sorry to hear you have had problems but I must say my experience (thus far) has been excellent my unit feels solid, no dead pixels, no dust and minimal light-bleed, just a touch at the bottom and the right side that is only even slightly noticeable on rare occasions.
Only thing I'm not 100% happy about is the battery life, the dock seems to drain like a tap! Maybe it will settle down after a few cycles and I think a firmware fix is in the pipeline for this.
mine is fine. No issues with build quality here. First batch model by the way.
If u wanna see some serious light bleed try a ipad2 under full brightness. Its extremly worse than my transformer
shotto said:
Sorry to hear you have had problems but I must say my experience (thus far) has been excellent my unit feels solid, no dead pixels, no dust and minimal light-bleed, just a touch at the bottom and the right side that is only even slightly noticeable on rare occasions.
Only thing I'm not 100% happy about is the battery life, the dock seems to drain like a tap! Maybe it will settle down after a few cycles and I think a firmware fix is in the pipeline for this.
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Wat he said.except my dock runs awesome.couldn't be more happier.
Sent from my GT-I9100 using XDA App
Thing is, only people with problems report here. Come on guys, I know for a fact that a lot of u have received perfect units. Report them here, so that others don't feel anxious about buying such an awesome product, because I know for a fact that asus has very strict quality control.
Sent from my GT-I9100 using XDA App
psycho2097 said:
Thing is, only people with problems report here. Come on guys, I know for a fact that a lot of u have received perfect units. Report them here, so that others don't feel anxious about buying such an awesome product, because I know for a fact that asus has very strict quality control.
Sent from my GT-I9100 using XDA App
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Please do! lol. I have mine coming from walmart in the next few days, but reading all these horror stories makes me really worried.
Other than some minor light bleeding in the bottom middle and feeling a little fragile, mine is fine. The light bleed is less than I am used to from an iPad.
psycho2097 said:
Thing is, only people with problems report here. Come on guys, I know for a fact that a lot of u have received perfect units. Report them here, so that others don't feel anxious about buying such an awesome product, because I know for a fact that asus has very strict quality control.
Sent from my GT-I9100 using XDA App
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hmmm true, i normally just read all the problems here but i dont really feel like posting my experience as i dont want to be seen as rubbing it in. i had mine for almost a week now and i havent encountered any issues, no lockups, no disconnection. had 1 screen of death but i am not bothered by it. light bleed on top left of my screen but again, not bothered by it. i have to say this is the best gadget i have ever bought
xreflection said:
Please do! lol. I have mine coming from walmart in the next few days, but reading all these horror stories makes me really worried.
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please dont be discouraged by all the stories here. touch wood nothing is going to happen to my tf but so far my tf has been really excellent
It's all the luck of the draw. Some peep will have bad luck & get bad ones, while the lucky ones get a perfect model.
QA on anything have gone to ****s over the years. They know they can get away with it. They just produce & ship. If they get a return, the will just ship out another, etc.....
jerrykur said:
Other than some minor light bleeding in the bottom middle and feeling a little fragile, mine is fine. The light bleed is less than I am used to from an iPad.
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Very true. Both r ips. U won't get iphone/galaxy quality led screen here. Ips is really good quality, best among tablets, but its still lcd based, with backlight. U won't get a 10.1" samoled screen for 400 lol. My light bleed is only barely noticeable in pitch dark, with 60% brightness.
Sent from my GT-I9100 using XDA App
RMXO said:
It's all the luck of the draw. Some peep will have bad luck & get bad ones, while the lucky ones get a perfect model.
QA on anything have gone to ****s over the years. They know they can get away with it. They just produce & ship. If they get a return, the will just ship out another, etc.....
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True, but people should know asus quality control is much better than motorola n samsung etc, only a handful have real probs...i have got 2 captivates with yellowish screens n returned them. Beat that.
Sent from my GT-I9100 using XDA App
Xreflection, got mine from Walmart last Wednesday when they had that brief selling period (after 6 previous cancellations I received from various places)...arrived 'next day' on Friday. It's great! No screen bleeding,pixels are fine, case is fine - I'm well pleased!
And Yelp I was a little worried, too. But, it's great...so snappy on the wifi where I know having iPad1 had a lot of wifi problems that I returned it- I don't with this-happy customer! Have fun!
I returned my second TF due to a speaker failure issue. I returned my first due to the speaker volume out of sync issue. Im not sure if its a problem with pieces from same batch. Im scouting again online hopefully to get a peice from subsequent batches maybe which wont have the issue. I like the experience on the device though
Sent from my GT-I9000 using XDA Premium App
Very happy with mine! I have slight light bleed at the bottom left but that's the only issue. Doesn't bother me though as I only see it when it's a black screen which isn't very often.
Mine is fine and I am loving it. The toshiba folio 100 was a pig and deserved all the bad press.
This is a million times better user experience for me and lots of the apple fans are complaining too, if they can't get it right with ips, who can?
If asus keep developing and get a decent quad core with ips to market, then i will defiantly upgrade.
Apple ips light bleed
Another apple light bleed story
I can see why you might be disappointed, Its not perfect, but it is the best one i have used.
I bought two TF's and one dock. The first TF went sleep and never woke up. I sent it to ASUS, they still have it. My second is running great. No issues with it whatsoever. The dock works great also. I'm very happy with the build quality of all three items.

[Q] To RMA or not to RMA...

that is the question. I've been using my 32 GB Transformer since it arrived on May 12, and I have to say that overall I'm a huge fan. Since I have seen so much on these boards about the various QC issues, I gave my tablet the once-over almost immediately. The speakers seem fine, no SoD, etc. The only defects I found were about 4 points of light along the left and bottom of the tablet when held in landscape. These show up at about 80-100% brightness with a dark background (not a black jpg), and are not terribly invasive. However, as I use the tablet more, it is a bit annoying just to know they're there. I've also experienced a bit of screen flicker (only with Angry Birds so far), but suspect that this may be more of a software/rendering issue. So the question I have to ask myself is "Do I send it back?" I've heard a number of stories on these boards and elsewhere of people who RMA'ed, waited, and got back a poorer product than they started with. I can live with a little light bleed, but I'm not sure I want to. Any thoughts? Thanks in advance.
--SemTechie
I'm kind of in the same boat. I've got a single hot pixel and obvious light bleed that is mainly noticable with black/dark backgrounds. If I send it back to the retailer I could end up waiting a month or MORE for a replacement that may have the same or worse issues. And then what happens? Would the retailer take it back and keep this back-and-forth game up till I recieved a tablet that has no isses? I doubt it. I'm thinking that maybe I should call Asus and see what they have to say about the backlight bleed on the tablet.
No matter what you do you will be taken care of, if you RMA it now or in 6 months from now. Asus has great warranty support. They even pay for the shipping away to them for RMA. Most companies make you eat that cost.
Seems like the QC issues are widespread throughout the TF supply, which means the manufacturing process is flawed / needs correction. So, RMA'ing now might not yield good results. Might be better to wait a couple months to RMA, assuming that ASUS would actually address and correct the QC issues.
I've noticed some light bleed in a couple spots when cranking up the brightness, but since I don't usually have the brightness over 50% and I don't tend to stare at black backgrounds I'm just brushing it off....for now. When I read that customers are getting TF's RMA'd w/ new TF's w/out any issues, then I'll consider RMA'ing.
I am also waiting to RMA.
My HDMI port is really unreliable and the connection will be detected and dropped constantly if you touch it at all. If you jiggle it just the right way it will immediately put the tab into a SOD. I've already called ASUS to get the issue on record but I told them I'm waiting to RMA until after I've heard of other's successfully repair experiences.
I only have very minor light bleed and a tiny creak in the top left of the chassis, both a non-issues but the HDMI port sucking really bothers me.
Light bleed is pretty common to bigger ips displays. Do a search for iPad light bleed and you will see what I mean.
SemTechie said:
However, as I use the tablet more, it is a bit annoying just to know they're there.
--SemTechie
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This is exactly the problem. People go looking for trouble, and trouble is what they'll find.
I'm having same issue. At first I didnt' want to think of it and didn't try to look for it. But whenever I start some apps and the screen is dark. I can see som light bleed on the side and one very annoying one in the middle of the screen about an inch long. I can live with the sides...but in the middle of the screen is pretty hard to accept.

The loose/unbonded screen issue...

So, I've just received my third Infinity, after having to send the first two back because of defects with the screen. The first had a large speck of dust trapped right under the centre of the screen, and the screen on the second gave everything a horrible yellow tinge.
The one I've just received has what looks like a perfect screen image wise, but there's a horrible clicking sound when I press along the right hand edge - so, it appears that this infinity also has a fault, which I know from reading these forums is fairly common.
I'm really starting to loose heart with this tablet - it's my first one, and as much as I want to love it, I'm sick of receiving defective units. If I return this one, then I'm going to be running the risk of receiving another with a dodgy screen or worse.
If I decide to keep this one, what are the chances of the clicking/unbonded screen becoming worse? Can anyone who's had this problem comment on whether the area that clicks has expanded over time, or if your screen has started to separate noticeably? Is this likely to happen?
I've bought through Amazon so I'm able to return it without any hassle, but I'm reluctant to go through the ASUS quality control lottery for a fourth time.
I would appreciate any advice or comments.
Mine is 2 months old and i had the clicking issue from the beginning but it didn't got worse and to be honest i don't even notice the clicks anymore (i guess that my brain got used to it ).
Inviato dal mio ASUS Transformer Pad TF700T con Tapatalk 2
Ok, thanks mate... hopefully it won't get any worse. I'll give it a week or two and see if mine spreads at all.
Nexus 7 has same problem
Sent from my Nexus 7 using Tapatalk 2
MisterEz said:
So, I've just received my third Infinity, after having to send the first two back because of defects with the screen. The first had a large speck of dust trapped right under the centre of the screen, and the screen on the second gave everything a horrible yellow tinge.
The one I've just received has what looks like a perfect screen image wise, but there's a horrible clicking sound when I press along the right hand edge - so, it appears that this infinity also has a fault, which I know from reading these forums is fairly common.
I'm really starting to loose heart with this tablet - it's my first one, and as much as I want to love it, I'm sick of receiving defective units. If I return this one, then I'm going to be running the risk of receiving another with a dodgy screen or worse.
If I decide to keep this one, what are the chances of the clicking/unbonded screen becoming worse? Can anyone who's had this problem comment on whether the area that clicks has expanded over time, or if your screen has started to separate noticeably? Is this likely to happen?
I've bought through Amazon so I'm able to return it without any hassle, but I'm reluctant to go through the ASUS quality control lottery for a fourth time.
I would appreciate any advice or comments.
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Send it back - that's not acceptable for a highend electronic product. You keep doin this until you get one with accaptable build quality or you buy another brand. Choice is yours. But never accept poor build quality in high end consumer electronics
Had mine for about 3 weeks and received a screen protector a couple of days ago, no problems with the screen but was worried applying the screen protector would show up any defects clickingwise. Panic over screen protector on and display is looking good.
Yeah, I think too many people here accept the fact that their unit has some fault and then just think "well, it could be worse. Be happy with what you got". No way! this should be THE high end tablet, one of the most expensive ones there are and then it has this kind of faults.
IF everybody would be same and think "well this is ok" then Asus wouldn't even learn from their mistakes. They would just keep on with the crappy QC and nothing would be fixed. Maybe they would even worsen the qc to save money and try to find out where is the line that people don't accept the product.
For me, I spend a lot of money and I want my unit be perfect out of the package. It is other issue then if I break it..
I too am having some screen issues, but I think I will have to send my unit back to ASUS completely. Most Dutch retailers only have a very short return period, and I've already had mine for 19 days. I guess I will contact the retailer and ask them what I should do. However, it is really unacceptable that you pay a high price for such a premium product and that it has issues that really should not ocur. The reason why I didn't go back to the retailer was because I didn't really notice it at first, it just got more annoying later on...
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Mine has the loose screen issue all around. But no clicking. So I'm having the same debate in my mind. I think I'm going to return and try for another one.
Sent from my PC36100 using xda app-developers app
I'm returning my 2nd TF700t tomorrow 'cause of loose screen. This time it also made the clicking sound :/
Mine has a loose screen but it's the lower left hand corner by the headphone jack, hdmi port, microphone area. You don't even need to squeeze it hard, it feels hollow in that area and it makes a crunching sound. My biggest fear is the ports there are either going to get damaged or cause a short touching the case. Amazon is sending me a replacement which I should have tomorrow.
Amazon was really gracious in taking my 201 back that I bought in May, but man, WTF, I love Tegra games so the samsung tab is out and I hate Samsung with their wishy washy update and the fact they stop supporting their legacy products fairly fast.
If this next one is trash I don't know what to do, I don't want to be banned by Amazon for returns, sucks ass.
Thanks for all the replies and comments - it seems that this loose/unbonded screen issue is more widespread than I first thought...
All those who have said that I shouldn't accept this on a premium device are, of course, correct. Although the tablet seems to work properly now, I'm worried that several months down the line the screen might start to separate or some other related problem will arise, & I'll be left to deal with Asus direct for a warranty repair. It makes far more sense to get it replaced now, so I'm just about to contact Amazon to tell them that this tablet, the third one that they have sent me, is also faulty.
Here's hoping my fourth will be fault free as it'll be the last one I get - if there's a problem with it then it'll be returned for a refund & I'll start to look at other brands of tablets to buy instead.
MisterEz said:
Thanks for all the replies and comments - it seems that this loose/unbonded screen issue is more widespread than I first thought...
All those who have said that I shouldn't accept this on a premium device are, of course, correct. Although the tablet seems to work properly now, I'm worried that several months down the line the screen might start to separate or some other related problem will arise, & I'll be left to deal with Asus direct for a warranty repair. It makes far more sense to get it replaced now, so I'm just about to contact Amazon to tell them that this tablet, the third one that they have sent me, is also faulty.
Here's hoping my fourth will be fault free as it'll be the last one I get - if there's a problem with it then it'll be returned for a refund & I'll start to look at other brands of tablets to buy instead.
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If you check out the Nexus 7 forum (also an ASUS tablet) you can gleam some interesting information about the screen separation issues. It's not as easy to take the Infinity apart, so fixes aren't readily available, but I'm sure the issues are related.
I wonder if the glass and digitizer on this tablet are stuck down by something similar to double sided foam tape.
Might be a contact film type adhesive too.
My experience with these type of sticky adhesives is that sometimes a little warmth or just over time they will adhere better.
I did have a slight clicking on the bottom of my tablet, it's not there now.
Just some thoughts.
Thats OK said:
I wonder if the glass and digitizer on this tablet are stuck down by something similar to double sided foam tape.
Might be a contact film type adhesive too.
My experience with these type of sticky adhesives is that sometimes a little warmth or just over time they will adhere better.
I did have a slight clicking on the bottom of my tablet, it's not there now.
Just some thoughts.
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From the ASUS Nexus 7 forums I understand that the loose screen/screen separation may be due to adhesion issues that can be somewhat or completely solved by gentle heat followed by light, consistent pressure. Someone did try that with his Infinity with limited results but I think his frame may not have fit properly as well. The crunching sound some have reported may be due to a really crunchy type of tape used to hold down the battery, if there's any excess flex that causes the screen/digitizer to touch the tape. There was also a screen lift/light bleed issue caused by over-tightened screws in the frame holding the motherboard, etc together. That was user fixable, by just loosening the screws and making sure that they were all fairly evenly tightened. That also really helped with the light bleed issues too.
I received my replacement from Amazon, this one is all good, it even has the cooler color screen I like compared to original, sweet!
I have just sent back my second tablet to amazon after receiving the first one with nearly jammed in buttons and a clicking screen. The second one I got had a little clicking to start and then got progressively worse until I chose to return it. Amazon emailed me and said that they are just going to refund me my money instead of sending out another one with probably similar problems... don't really know what to do now... any other good tablets coming out? Haha
Sent from my Galaxy Nexus using xda app-developers app
The way these tablets are held together is via a longer L shaped plastic edge on the faceplate that mates top edge first to a the ledge built into the backshell. Once inserted under the shell at the top edge the rest of the screen can lay down into the rest of the backshell. There are smaller L shaped clips up and down the outsides which click into place via finger pressure. The bottom edge is secured by two metal slide locks which mount the front to the back much like an old style door chain where the round part fits into a large hole and then slides into a narrower opening to latch it into place.
The point of this post? if the sides or top seem loose you can probably click them together with finger pressure. if the bottom is loose the latch got locked without the round part in place. for this you should return if you have warranty left. If it crunches they probably broke an L shaped clip while assembling.
I received my 2nd Infinity today and I immediately noticed the screen on the bottom left hand corner is above the frame and the rest of the bottom part of the screen flexes when I hold it normally. I'm sending it back. I'll give the Infinity one more chance and hope I get a good one. If not, I'll have to look at other options. At some point enough is enough.
My advice for anyone that has build quality issues with their Infinity is to return it. That is a lot of money to spend to keep a tablet that could break down the line. I wouldn't take any chances, but that's just me.
Seriously though, does anyone know of any other top end tabs coming out soon? I'm tired of dealing with sh*t quality
Sent from my Galaxy Nexus using xda app-developers app

build quality issues still present

I purchased my first tf700 from Newegg 5 or 6 weeks ago. The build was excellent. No screen separation issues and little light bleed. I ended up RMAing the device due to a weird screen issue where it was randomly tapping/swiping by itself every now and then.
I just received my new device which has an 80 serial number, and the screen is separating. If you sight down the edge of the top you can see that it actually bows out quite a bit toward the middle, and it clicks when I press it. SO FRUSTRATING!
Newegg's RMA procedure is as painless as it can be for an online purchase, but I think I'll return this one for a refund and purchase from Best Buy so I don't have to spend the foreseeable future shipping Infinities back and forth.
yeah
esoxx said:
I purchased my first tf700 from Newegg 5 or 6 weeks ago. The build was excellent. No screen separation issues and little light bleed. I ended up RMAing the device due to a weird screen issue where it was randomly tapping/swiping by itself every now and then.
I just received my new device which has an 80 serial number, and the screen is separating. If you sight down the edge of the top you can see that it actually bows out quite a bit toward the middle, and it clicks when I press it. SO FRUSTRATING!
Newegg's RMA procedure is as painless as it can be for an online purchase, but I think I'll return this one for a refund and purchase from Best Buy so I don't have to spend the foreseeable future shipping Infinities back and forth.
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I bought one off amazon everything was great, then the corner of the screen start to click when I picked it up. :/ it was so perfect..............................................................................
Guys, there are like a thousand threads on these same issues already here, each with perfect solutions for dealing with the situation should it arise. Must we have yet another negative TF700 thread? My 700 is perfect, and so are the majority of people's as well. Continuing to populate the forums with these types of threads though does nothing but scare away potential developers from wanting to shell out the cash to pick up one of these tabs and develop awesome roms for us!
I do not mean to sound rude, nor am I flaming, but please, mods lock this thread before it spirals into something worse.
I agree with theanarchist that this is the same thread that we've all seen. But I also don't think most peoples tabs Are perfect. Some (like me) are still trying to find a perfect one And some have just accepted what they have and have given up. Others (like you) managed to get a perfect one.
Sent from my Galaxy Nexus using xda app-developers app
Mine is perfect as well. My mother, my uncle, my best friend Craig, and my in laws have a perfect unit too. So when I see threads like this, it makes me wonder if people have an agenda.
xRevilatioNx said:
Mine is perfect as well. My mother, my uncle, my best friend Craig, and my in laws have a perfect unit too. So when I see threads like this, it makes me wonder if people have an agenda.
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Mine's not perfect, clicking near the hdmi port and you can click it from a good portion up towards the middle of the screen. I personally gave up on Asus, though hearing that there are people that have indeed perfect ones makes me wish I had exchanged it. I was hesitant because I had already returned a tf300 (screen issue) and then later the Prime that I had replaced the tf300 with. I had only returned the Prime to get the tf700, as I was pretty frustrated I couldn't get the gps to work EVEN with the dongle Asus sent me. I didn't have any wifi issues really nor any screen clicking issues with the Prime and though I like the infinity the screen clicking annoys me. Wondering if I should rma it directly to them, just don't want to get a different tab back or been in a worse situation as a result.
TheAnarchist1 said:
Guys, there are like a thousand threads on these same issues already here, each with perfect solutions for dealing with the situation should it arise. Must we have yet another negative TF700 thread? My 700 is perfect, and so are the majority of people's as well. Continuing to populate the forums with these types of threads though does nothing but scare away potential developers from wanting to shell out the cash to pick up one of these tabs and develop awesome roms for us!
I do not mean to sound rude, nor am I flaming, but please, mods lock this thread before it spirals into something worse.
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There was an earlier thread that theorized that the build issues were being addressed in the more recently built devices. I posted to show that even with the more recent 80 serial number devices, the same issues are present on at least a percentage of tf700s.
I certainly have no agenda. I'm on my second Infinity, which will unfortunately also be going back. The first one had some extreme screen separation on the right hand side. It was an C06 serial number. The one I'm on now, my second is a C80 serial number. The screen is good, with just a slight clicking in one spot on the right hand side. I'd live with it. However the light leaking out onto the screen along the bottom and right side from the LEDs is very very noticible.
I won't give up. I really love everything about the TF700 except for the build quality issues that I have experienced. I think the OP has a valid point in saying that the issues are not fixed yet. When my second unit came, I was psyched to see the serial number on the box said C80. I was very disappointed that it too has issues.
I think...
I think the screen seperation can be because of the humidity. Where do u live?
killerdan56 said:
I think the screen seperation can be because of the humidity. Where do u live?
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I don't think it's humidity. I live on the west coast of the US. Pretty dry here. I noticed a curve in the glass along the top of the screen as soon as I took it out of the box and removed the skin/wrapper. It's noticeably bowed out in the middle of that edge.
I just wanted to chime in to say that this is my 2nd C8. The 1st had a June build date and it came with the .22 firmware. I exchanged that one for this 2nd C8 which came with the .26 firmware and a 20120720 build date.
The 1st infinity had power and volume button issues and sharper than normal edges all around. I can't find anything wrong with the build on this second C8 other than the haptic feedback is set really low. (Does vibrate when power on)
I'm rooted and have the dmclient froze in titanium backup while I read up on NV flash. (Guarding against a forced OTA update) I made the mistake of applying the .30 OTA to soon last time.
effezie said:
I just wanted to chime in to say that this is my 2nd C8. The 1st had a June build date and it came with the .22 firmware. I exchanged that one for this 2nd C8 which came with the .26 firmware and a 20120720 build date.
The 1st infinity had power and volume button issues and sharper than normal edges all around. I can't find anything wrong with the build on this second C8 other than the haptic feedback is set really low. (Does vibrate when power on)
I'm rooted and have the dmclient froze in titanium backup while I read up on NV flash. (Guarding against a forced OTA update) I made the mistake of applying the .30 OTA to soon last time.
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Glad to hear that. Hopefully, 3rd time will be the charm. I really do LOVE this tablet, I just want one that's solidly built and works.
Agreed. I don't see how humidity is going to affect Corning's Gorilla Glass 2. Seriously don't see this being a factor at all.
I suppose I am one of the luck ones as well, no discernable bleeding edge light and completely flat screen. Of course, I bought the 64GB model from BB online, and it already have .26 on it when it arrived.
I too just returned my c8 version today that suffered from light bleed, mushy/sticky power and volume buttons, separating screen which also had sharp 90 edges. The one I just picked up is a night and difference from the first one. This one is a c9 version and other than a little light bleed the construction is solid. It doesn't even appear to be the same tablet....its like the first one was a cheap knock off. Another thing I am noticing with this new one is that the speed of touch feedback is so much faster than the C8.
I did decide to purchase the extended warranty this time around...my experience with the prime has left me jaded and there is no way I'm going to be left holding a dud.
With that said, I suggest if possible to keep on returning them until you find a good one...they do exist!
If Asus can't be persistent with their perfection...Be persistent with the returns!
F me! Just noticed this one is creaking like an old rocking chair, its on the left side by the hdmi port.
Today, I swapped out my first C7 after owning it for a week and received a C8 as a replacement. It amazes me the differences between the two.
For my particular devices, the differences were:
C7 pros: The construction was very solid. I kept reading horror stories about screen lift, creaking, etc. and mine felt solid like a tank. No light bleed issues either.
C7 cons: It suffered from severe I/O issues. Trying to download something from the market would grind things to a halt until the download and install finished. The Browser lagged a bit as well........as did moving around the launcher or clearing items from the recents menu . I returned it because there was a spec of dust under the screen which just really bothered me.
C8 pros: It feels like they put better quality internals in this one! There have been none of the i/o issues, lag, or stutters. Everything is very responsive and snappy. From a software usability standpoint, this feels like a completely new device.
C8 cons: The physical build quality is definitely not as high as the first. There are spots around the edges of the glass that feel "squishy". There is also a bit more lightbeed but i would not call it bad by any means.
For now, I am going to keep the C8 because the performance difference alone is worth it. The minor physical build quality issues aren't bothering me enough yet to risk giving up the performance.
One trend I seem to have noticed after reading all these reviews is that the build date does not seem to have much correlation with physical build quality. However, it does seem that more recent models may be using higher quality internal components contributing to noticeable performance gain.
These are just my observations.

[Q] Second RMA Screen issues?

This will be my second replacement through Amazon. My first unit wouldn't read any sim I placed in the device which I just put down to bad luck considering I couldn't find any other user with the same issue. The second (my current unit) has developed a sort of LCD distortion around the mid right of the screen. When touched it is visible enough to cause me to notice it when using apps with lighter backgrounds, it is even more prominent when using the stylus. I have never encountered this on any touch screen I have used before and was wondering if anyone else has had this? I saw a thread on the NVIDIA forums discussing it but not on here.
I will say this much for sure, on the two units so far the battery life has been terrible. I really want to love this device as overall it's been great for games and emulation... but with all the issues and battery life i'm thinking that if this unit is no better i'll give this tablet a miss and hope the next version is fixed.
SamualStrand said:
This will be my second replacement through Amazon. My first unit wouldn't read any sim I placed in the device which I just put down to bad luck considering I couldn't find any other user with the same issue. The second (my current unit) has developed a sort of LCD distortion around the mid right of the screen. When touched it is visible enough to cause me to notice it when using apps with lighter backgrounds, it is even more prominent when using the stylus. I have never encountered this on any touch screen I have used before and was wondering if anyone else has had this? I saw a thread on the NVIDIA forums discussing it but not on here.
I will say this much for sure, on the two units so far the battery life has been terrible. I really want to love this device as overall it's been great for games and emulation... but with all the issues and battery life i'm thinking that if this unit is no better i'll give this tablet a miss and hope the next version is fixed.
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I have this issue with my tablet, and unfortunately lots of people on the geforce forums are as well. Supposedly the RMA units being sent out as replacements overwhelmingly have the same issue (See Jasons posts at https://forums.geforce.com/default/topic/793383/shield-tablet/nvidia-guilty-of-fraud/1/). I have an RMA being sent to me as we speak, and I really hope I don't have this problem again.
bill0405 said:
I have this issue with my tablet, and unfortunately lots of people on the geforce forums are as well. Supposedly the RMA units being sent out as replacements overwhelmingly have the same issue. I have an RMA being sent to me as we speak, and I really hope I don't have this problem again.
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I contacted Amazon to ask about the feedback they have received on units they've sold, the customer service advisor claimed nothing but positive feedback and no issues such as the ones on the Nvidia forums. All of that said, from what i've seen so far, this tablet is riddled with manufacturing flaws and i'm worried the lifespan will be much shorter than any smartphone or tablet I have bought before.
I feel sorry for the consumers who have had to RMA they're units multiple times, this will be my third Shield Tablet and it seems many others have gone through 3 or more to find one that is right, is this acceptable?
Then others score a perfect tablet like myself.
Same thing with phones, when N5 was released, never saw so many go through so many returns to achieve a level of some perfection.
Yet, the two I bought were perfect, I just don't get it myself neither.
Same happened with N7(13), N4 and N7(12).
I never had to return one because it was defective.
I read about this supposedly sub par in cell tech used on our display, that it distorts under pressure. I called bs on it first time I read it, tested myself, had to push so hard moisture in my skin wouldn't allow me to slide my finger on display.
Seem excessive?
Sure does, now if you're just touching it an it happens it is an issue, but if you can see blood pooling under your finger nail, the defect is above screen level IMO.
Harsh maybe, I'm sorry but that's my view on it here.
WR
WarRaven said:
Then others score a perfect tablet like myself.
Same thing with phones, when N5 was released, never saw so many go through so many returns to achieve a level of some perfection.
Yet, the two I bought were perfect, I just don't get it myself neither.
Same happened with N7(13), N4 and N7(12).
I never had to return one because it was defective.
I read about this supposedly sub par in cell tech used on our display, that it distorts under pressure. I called bs on it first time I read it, tested myself, had to push so hard moisture in my skin wouldn't allow me to slide my finger on display.
Seem excessive?
Sure does, now if you're just touching it an it happens it is an issue, but if you can see blood pooling under your finger nail, the defect is above screen level IMO.
Harsh maybe, I'm sorry but that's my view on it here.
WR
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It's definitely a problem with this tablet, that and the cracked edges i've been seeing a lot of topics on. I've been using touch screen devices since around the time of the 1st generation iPod touch and i've never returned a single product back with any of the issues i've had/seen with this tablet which I am now on my third unit.
The screen itself needs little pressure for the screen to distort, which is now in two places on the screen. I'm far too careful with my devices and do not use excessive pressure on the screen.
SamualStrand said:
It's definitely a problem with this tablet, that and the cracked edges i've been seeing a lot of topics on. I've been using touch screen devices since around the time of the 1st generation iPod touch and i've never returned a single product back with any of the issues i've had/seen with this tablet which I am now on my third unit.
The screen itself needs little pressure for the screen to distort, which is now in two places on the screen. I'm far too careful with my devices and do not use excessive pressure on the screen.
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Yes, I do believe there are some bad units made.
Nvidia is a gem for standing behind unit so well.
Hopefully you get a decent one soon.
WR
SamualStrand said:
I contacted Amazon to ask about the feedback they have received on units they've sold, the customer service advisor claimed nothing but positive feedback and no issues such as the ones on the Nvidia forums. All of that said, from what i've seen so far, this tablet is riddled with manufacturing flaws and i'm worried the lifespan will be much shorter than any smartphone or tablet I have bought before.
I feel sorry for the consumers who have had to RMA they're units multiple times, this will be my third Shield Tablet and it seems many others have gone through 3 or more to find one that is right, is this acceptable?
Click to expand...
Click to collapse
I'm happy to say the RMA'd unit I received is in great working order. No screen issues, no battery issues, wifi is good, and speakers/build quality are good.
Hi there yes mine to has a screen distortion around the sim card area . if I press harder with pressure but with the stylus its fine
I will Returning this to amazon where I had purchased from
bill0405 said:
I'm happy to say the RMA'd unit I received is in great working order. No screen issues, no battery issues, wifi is good, and speakers/build quality are good.
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Since you have no battery issues, what is your screen on time like during a full cycle. I have been wondering since I get only about 3 1/2 hours.

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