[Q] HTC HD2 is not starting because of wp7 - Windows Phone 7 Q&A, Help & Troubleshooting

Hi Everyone,
I'm new in here but i'm always interested in software developments but I wasn't know anything about HTC or windows phone systems. I installed the new radio, magldr and last the new rom for windows phone 7. I started it witout problems and I tried to install programs in it with chevron. (I installed the certificate and the zune&phone developers apps to my PC) after that I couldnt install any programs to my phone because of some issue I cant understand clearly. But the main problem is, now, I cant turn on my phone. When I hit the power button nothing happens. Only when I connect it to a PC with usb or a charger it became on and after booting and the DFT screen comes out, its turning off with a light sound which is like a fuse clicking sound. Its going on like this, its resetting continuously. I can reach the magdlr screen and oem bootin screen with pushing volumedown button and I installed the whole programs again from the start but nothing changed. Please help. Thanks.

There is a forum specifically for the HD2 running WP7. You should post you question there so those experts can help you.
Sent from my SGH-i917 using XDA Windows Phone 7 App

Related

RapiMgr hanging in Windows 7

I had been using Windows 7 for weeks withno issue (official beta, build 7000), then suddenly about a week ago I started having strange device issue. It started takin forever to go to sleep and when I got home and plugged in my usb hub or any usb devices directly in they would not be acknowledged at all. I think I have found the culprit. In the event viewer I am getting tons of errors from RapiMgr service not responding. Also, I cannot stop the service or terminate the process (WmdHost.exe) no matter how I try. I will restart and turn that service to manual startup now and see if I still get this problem. It doesnt happen all the time, but now that I think about it it may correspond with times where active sync wont connect for some reason (ie everything working fine but no active sync connection -> put it to sleep to go to class (takes forever) -> get home and plug in usb hub and nothing connects).
Anybody else have this issue? Was there a recent update to WMDC?
I'm also using the official Win7 beta, and I had a problem with WMDC when I first installed it. It wouldn't acknowledge that I plugged in my phone. I got really frustrated looking for a solution, and after a lot of cursing, investigating, and more cursing, I finally just uninstalled it and installed it again.
And if you can't uninstall it because you can't stop the process, try booting into safe-mode if you haven't already. If you don't know how to boot into safe-mode, hit F8 while booting Windows to have boot options come up, then select safe-mode. I haven't tried with Windows 7 as I haven't needed to, but in previous versions of Windows, I believe that was the key to press. Hope that solves the problem,
Dave
DaveTheTytnIIGuy said:
I'm also using the official Win7 beta, and I had a problem with WMDC when I first installed it. It wouldn't acknowledge that I plugged in my phone. I got really frustrated looking for a solution, and after a lot of cursing, investigating, and more cursing, I finally just uninstalled it and installed it again.
And if you can't uninstall it because you can't stop the process, try booting into safe-mode if you haven't already. If you don't know how to boot into safe-mode, hit F8 while booting Windows to have boot options come up, then select safe-mode. I haven't tried with Windows 7 as I haven't needed to, but in previous versions of Windows, I believe that was the key to press. Hope that solves the problem,
Dave
Click to expand...
Click to collapse
Thanks for the suggestions. There was no need to boot into safe mode as the process doesn't hang right after a reboot. It seemed to only start after running for a while. After rebooting I just uninstalled WMDC. I will see if the problem happens again but I am 90% sure WMDC is the problem. The question is just why would RapiMgr just start hanging all the time last week and continue to do so after a reformat? Perhaps the ROM that I am now running confuses activesync enough to cause it to freeze the process on my computer? I can't remember when exactly I started using this ROM. Hmmm. If I dont get the problem for a few days I think I will reinstall WMDC and then disable advanced network functionality in USB to PC on the device.
BTW, when I reformatted I decided to go to W7 build 7068. Not really any noticeable changes I dont think, but a nice new login screen background. MS did a very nice job with W7. So polished looking and a joy to use.

O2 XDA Stellar: Booting problem following Windows Live install

Hi guys, need your help.
Short version:
i own the XDA Stellar, running vanilla WM6.0. tried to install Windows Live but had to soft reset before it ended. now stuck at the green boot screen.
what besides hard reseting can i do? i don't mind breaking the device if i have to, but i want my data back. particularly my text messages. everything else that i need is backed up.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
what i've tried:
- soft reseting a number of times
- remove SD card
- removing Battery for a couple of minutes before putting it back in
- connecting USB cable. "nothing pops-up on computer"
- SMSing it. "it rings"
- pressing all buttons on surface of device.
no success
thanks for any help
Long version:
i own the XDA Stellar, running vanilla 6.0. today i downloaded Windows Live for windows mobile to update the one i already had on my device. while it was installing before it reached the end, i got a pop-up telling me that i was running out of space. and it just stayed like that, progress bar wouldn't move. so i went to the device deleted a couple of pictures and tried to cut/paste the voice notes from device to storage card. it refused to allow it. so i decided to soft reset.
when i did soft reset, it got to the green boot screen and is stuck there.
after along wait, i get a white screen telling me the device can't boot because i might have "turned off the device incorrectly" or installed an insecure software and that my only option is to hard reset and lose everything.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
Thanks
Do not double post please respect forum rules.
I have answered on your other post..
http://forum.xda-developers.com/showthread.php?t=583156
Thread closed.

New phone, need some help

Hi everyone. Great site keep it up.
I just bought a HTC S710 and I need a couple of pointers.
First of all I've got a problem which I hope you can solve for me. Whenever my phone is off and I try to turn it on, it reaches the startup screen where it says "windows mobile" and then it shuts down. The only way for my phone to reach the home page and not shut down is:
1. If the sim card is not in. (Phone boots up reaches the home page and everything is functional)
2. Or if it is plugged in the charger/USB cable, sim card/no sim card.
Another small issue I have is that sometimes it shuts down automatically, which is inconvenient.
I would appreciate if you could help me with this problem
hi, i dont know if this would be a fix or if you would be willing to do it but if you install a custom rom then it could fix the problem and make your phone way better to use aswell. I'm using fireburned's 6.5 rom and its great, would recommend it. good luck with fixing it!
Yeah I am wanting to install a cooked ROM, but I have a kind of problem. I'm running linux and I can't seem to find a program to install the ROMs through linux. Got any ideas
sorry i dont know, i dont really know much about this i just did it with my phone and hoped it would work, so im lucky i didnt brick it to be honest. was it the SDA unlock which didnt work or the uspl?
no no no. its the programs. They are written to work on Windows systems. I'm running Ubuntu and I can't find these programs for my OS
Use a Windows PC to do USPL, after that you can always flash from SD-Card.
I'll go by a friends house later on to use his computer to install the USPL.
This "glitch" though is really weird, I tried to see if my phone would start up if I had the hands free plugged in, and it did start up. . So as long as something is plugged into the USB the phone will start up with the sim in. If nothing is plugged in, it won't
frauhottelmann said:
Use a Windows PC to do USPL, after that you can always flash from SD-Card.
Click to expand...
Click to collapse
use simple reset to windows defaults - sd is years from here
m32

Windows Phone 7 Error Code: C101002E

I have been having this error where the phone prevents itself from booting, showing a screen that tells you to connect to PC , for a while. Only way to fix it is to remove the battery and restart but that is just a temporary fix. What exactly is this? What causes it? Is it a software issue or a hardware issue? Should I get an exchange or do you guys think this will be fixed with the next update?
Thanks
Never seen that error message. I'd say reset once, if you see it again, get it exchanged.
Yea this my 4th HD7 it shows the error code when you plug it to the PC in zune. Funny thing is that I owned a speck case and I reboot the phone in the case till then. This time i pulled the battery out, put it back in and powered the phone on without the case and it is working fine. I guess the case is pushing down a button or sth and that prevents the phone from working properly. Very weird..
Hey there! I've been having the same error! This is my 2nd HD7, I own the Speck case and I do not think its the case. This issue is happening on mine with or without the case. Pulling out the battery just doesn't cut it. I have to:
1. Remove the battery
2. Plug the USB Charger
3. Insert the battery back
4. Turn on.
I love the phone but this is really frustrating!
Edit: Too bad I can't post the link to youtube due to member status. But the video is up just search for it "c101002e"
Just happened to me too. First day using the Speck case too and i let the battery drain till it died and upon reboot it showed the 'plug into computer' screen. Hope it is just the case causing problems.
did you all updated the sd card ?
you could try to reflash this rom (if you are on t-mobile USA ) http://forum.xda-developers.com/showthread.php?t=810346
Take this one "RUU_Schubert_TMOUS_1.20.531.01_Radio_5.51.09.11a_2 2.31.50.09_Signed_SCHUBERT_RELEASE"
its just the stock tmous rom .
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
nrfitchett4 said:
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
Click to expand...
Click to collapse
somewhere on the board they did tell that this case make the buttons really sensitive and it make the phone unusable .
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
pierce_m said:
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
Click to expand...
Click to collapse
Yea that was pretty much what was happening to mine. Although I remember trying to boot it without the case and having the same error before so what I did that I did a hard reset ( press power and both volume buttons at the same time) then when the phone booted, I rebooted it without the case immediately and its been working no problem since. I am pretty sure that case pushes the camera button since it grips the phone very tightly. I even overloaded the ram by opening lots of apps that runs in the background and then rebooted but it is working perfectly fine as of right now. Weird.. I am guessing its just a weird bug not a hardware defect.
I found it in a post in the mozart forums, so i tried it, as you do, cause its something new to play with cause my TP2 didnt like swimming, but anyway it was something about hoding down the camera button while power on, and it brought up a picture of a phone and cable and instructing you to plug it into a pc and when i did it started Zune and something about restoration error, so like in the previous posts it may be a stuck or faulty button somewhere on the phone that is causing it.
i didnt watch the video so if that had it in it never mind
cheers
Today 11 April 2011 I got notification about NoDo update for my phone.
It is HTC Mozart on Orange France network.
The pre-NoDo update was istalled about 20 days before.
The update got stuck at step 8. It seemed I had an unusable phone. In a periodic reboot mode into the update screen.
I checked on my W7 64 bit laptop the relevant backup folder, where all my phone data was supposed to have gotten backed up during the update. The folder was empty.
I therefore realized my phone got its rom corrupted during the update and I could not get back my pre-NoDo backup, since this latter was missing from my laptop.
Zune was on no help, stating a C101002E error.
The Windows Phone Support Tool was also of no use, reporting an error code while trying to restore my data.
XDA-forum provided me with a solution:
I went here
http://forum.xda-developers.com/showthread.php?t=1000781
and downloaded both bootloaders with relative roms.
After getting into the bootloader screen (red, green and blue screen), I installed the first ROM provided by Ansar. This could not install succesfully.
With the bootloader tool I could nevertheless confirm my idea I did not have anymore a functioning rom into my phone.
The second rom, the one ending with "Signed_by_ansar" could be succesfully installed.
I now have a Mozart fully functioning.
I had to restore my windows live account, Gmail, etc. My apps did not come back up after syncing with Zune.
I realized I just lost all my SMSs and home screen settings.
My phone was originally network unlocked and remained as such.
I got a notification that there is an official update for my phone the first time I rebooted. I will wait before attempting this update. The ROM by Ansar has got anyway copy/paste, being a NoDo ROM.
The ROM from Ansar, although for Orange France, removes the Orange splash screen when the phone starts. I guess if I need to use warranty on this phone right now I may have some issues with Orange France. Maybe when I update the phone following the update notification I got, I will re-establish a fully certified Orange ROM.
i9o pls and any one pls help me , i faced problem with [260] connection problem between my hd7 and pc vista 64 bit, actually i followed to steps in forum (error code C101002E) and drivers were installed (htc usb sync) before i started to flash rom NoDo bootloader 1, But no way still the problem [260]. i also tried another RUU htc asia xxx707xxx. because i have spl 1.23.2250.0(112138).also some links of RUU to download signed by ansar disappeared in rapid and other sourses, pls help to solve connection problem
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
WPS doesnt help in my case, Im malaysian and thought that need Asia RUU, but when i tried Europian RUU it nicely works, maybe because of i have 8G phone. the RRU is RUU_Schubert_HTC_Europe_1.69.401.01_Radio_5.54.09.21_22.33b.50.10_Signed_SCHUBERT_RELEASE(2)
day2die said:
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
Click to expand...
Click to collapse
Do you know what this tool does to the computer?
I would try it but honestly don't want to do it before I have info what it does to my PC settings. Unfortunately MS doesn't share with this knowledge.
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
MusicMan587 said:
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
Click to expand...
Click to collapse
No one had this problem? am i the only unlucky on the earth!?
Return for warranty replacement. Your phone is broken.
Thank you...i hoped i could solve it to not to wait september to have my phone back.

[Q] help with using adb?

Hello, sorry to but this here in the Q/A area. I have been searching for answers for a few weeks now dealing with using adb on my htc inspire. I have found files for doing it and all but nothing saying it will work with my htc inspire. I down loaded the latest htc sync from htc web site, plug my phone in and it dose not detect my phone. I have read that I need drivers for my phone on computer but, nothing I have tried works. Could some one either point me to the files that will work with my inspire, sorry to ask to be spoon feed this and all but nothing I try has worked. thanks a bunch.
http://social.technet.microsoft.com...p/thread/4120f8ff-ae6c-437f-a40d-8d48794d9841 information on how to fix the issue i had if any one else has the same problem..
The drivers should come with installing HTC Sync. Are you merely downloading it or also installing it?
umm installing it i guess, i downloaded the sync installer and it installed sync. i just uninstalled every thing and going to try it again.
I had the the same problem have to you tried connecting to another pc or say a car stereo for disk drive?
Sent from my Desire HD using xda app-developers app
ok i can connect the phone to computer as a hard drive and such, but i plug it in to use sync and i get drivers can not be started in device manager?
when ever i select htc sync on phone i get that driver error. almost like the drivers I have on computer are not the right ones. but I look for the drivers and can not find any other then what came with the htc sync i got off htc web site.
You installed Sync with the phone unplugged, right?
yea i did, its almost like the drivers are wrong or corrupted or something. every time i plug phone in and click on phone htc sync the drivers do not load right.
Windows 7 or 8?
vista.
gage0727 said:
vista.
Click to expand...
Click to collapse
Oh. Er, I have no idea then...
k thanks for the reply though, I know the phone works. I have hooked it up before long time ago when I rooted the phone. Prob being is i have since reformated the computer erasing everything on computer. I am missing something, just not sure as too what I need to i guess go back and get my old ace hack kit out and see what all i needed to have installed on computer to get it to work. Go from their, I am at a loss for now.
OK, I might be able to assist you because I've heard of similar situations before..so explain in a nutshell of what's really going on..
Sent from my Desire HD using xda premium
k, cool here it is. I plug my phone into my laptop, the meassage pop up down at the bottom right corner saying installing drivers. then it said needed to restart computer to finish with the install. I did that, and plug phone back in and the android drivers on laptop fail to start. I can give you the exact error i get when I go into device manager, and click on the android driver, but i cant right now I am at work. i have tried this with severial custom roms, even custom roms that are stock. Right now though i am running my original rom that came with phone, wich its not updated. Its the rom my phone came with what two years ago. I was able to connect phone to computer back then thought i would try that but no joy.
my fire wall is turned off and defender is turned off, i have turned off the setting asking me if i want to run a progrme or not, i forget what it was called and also i have not tried that yet. found it under security settings disabled it and turned off computer was going to try it tonight when i get home.
xZeroMancerx, you have any info on this that can help bud?
just thought I would add some more info. tonight I tried to install HTC sync again to see if I could get it to work. would not install windows something 11 prog also when it asked me to restart computer I waited for a min and it gave me the blue screen of death.
**
ok well i finally got it to work. turns out their was a major issue with my computer. was stuck on down loading sp1 from Microsoft even. I had to down load some files to fix vista, and re-download sp1 manually and install it. but sync is now working like a charm.
Moderator if you wish you can close this thread or even delete it if it would help to clean the threads up.

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