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Hey there all. Just got my Transformer last Thursday and it's now running on the leaked 3.1 Honeycomb update. My TF is still rooted as well, as per a modified version over at the Transformer Development sub-forum.
Anyways, I have a big question regarding the 3.5mm audio jack of the device. Back when it was pure stock, it was working fine and audio playback was good. However, ever since I've rooted it and installed new ROMs its output has been drastically reduced to mere static and slurred sounds. Any ideas on what process within the rooting/flashing has gone wrong? I've already done these methods but so far, no luck:
- Rebooting the Transformer
- Hard reset via 10-second Power button + Volume Down button
I have yet to do a full cache and data wipe, and those are my last resort. I have a backup though in case it still won't work. It would be disappointing if this is a problem of the hardware itself, meaning I have to return the device which is kinda a no-go for me. Any suggestions would be appreciated. Thanks.
I had this same problem, though it wasn't related to root or anything else. The first time I used headphones at all, the quality was just awful. I restored back to factory settings and had the same issue.
ASUS ended up replacing it for me altogether.
j.bruha said:
I had this same problem, though it wasn't related to root or anything else. The first time I used headphones at all, the quality was just awful. I restored back to factory settings and had the same issue.
ASUS ended up replacing it for me altogether.
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So it's a possible hardware issue? I'll try a factory reset tomorrow morning after a NAND backup. If this fails, maybe I'll have to RMA it. So did you contact the supplier or ASUS directly? I'd rather not have it shipped, but whatever.
same problem here asus wants me to send them my 10 day old tablet for 2 weeks!! screw them. ive been waiting for a supervisor to call me back for 3 days now... It seems to work on and off after a couple reboots its fine then it doesn't work im am pretty mad because I use the tf as my car audio system
Well, did a factory reset and the problem is still there. I'm kinda bummered I may have to contact ASUS support for this; I hope the RMA process will be quick and hassle-free.
If anyone still has ideas on how to fix this, just let me know. I really don't want to return my Transformer but for this hardware problem it's not easy to ignore. It could be the issue with the 3.5mm contacts, or that the jacks aren't reaching the socket deep enough to secure a stable transmission.
Both of you guys want to keep the following in mind if you just bought it brand new as I suffered the exact same situation.
Being within the first 30 days of purchase, you are of course entitled to exchange the device where you purchased it...provided they have any in stock to exchange for you.
So! The way I justified it to myself was this: I can either wait until the retailer has another one to attempt an exchange, having to wait who-knows how long, OR, I can contact ASUS and have them repair it. It took about a week and a half, and they ended up replacing it with a new, sealed one anyway.
Yeah it sucks, but it's worth it, and you're not fighting the crowd of other people trying to buy one and potentially taking it out of the hands of people who haven't been able to grab one yet.
I have the option to either exchange the Transformer at Best Buy (they still have stocks online) or send the unit for RMA from ASUS. I'm gonna go for Best Buy since it's the easiest option so far; however, if they somehow won't take it back or it will take some time, I'll have a shot at an RMA as a fallback option.
If you do have to go the RMA route, be sure to let them know everything you did to troubleshoot the issue. I failed to mention I factory reset the device and was delayed my RMA# by another 48 hours because they suggested I try that first. Their next response had the RMA# and instructions. Good luck.
Hello!
I've got an strange problem with the audio on my Nexus 5. If I play music without headphones, there's no audio output through the phone speakers. But if I press the Volume-Up-Button the typical sound is played through my phone speakers, and also the ringtone when I'm called is hearable.
If I plug in a headset, every sound is played through the headset, like normally.
I've got the newest CyanogenMod Nightly and I already tried returning to stock, but it doesn't help
It's really frustrating, it suddenly occured, from one day to another.
Looks like my Nexus is always thinking that theres a headset plugged in, even if there isn't. And there's also nothing in the headphone jack.
I've already searched, but hadn't found someone who has a similiar problem, so I thought I ask here, before I contact the Google Support.
Maybe someone of you can help me. Thanks in advance!
Greetings,
Markus
PS: Sorry for my bad english
markus_xx said:
Hello!
I've got an strange problem with the audio on my Nexus 5. If I play music without headphones, there's no audio output through the phone speakers. But if I press the Volume-Up-Button the typical sound is played through my phone speakers, and also the ringtone when I'm called is hearable.
If I plug in a headset, every sound is played through the headset, like normally.
I've got the newest CyanogenMod Nightly and I already tried returning to stock, but it doesn't help
It's really frustrating, it suddenly occured, from one day to another.
Looks like my Nexus is always thinking that theres a headset plugged in, even if there isn't. And there's also nothing in the headphone jack.
I've already searched, but hadn't found someone who has a similiar problem, so I thought I ask here, before I contact the Google Support.
Maybe someone of you can help me. Thanks in advance!
Greetings,
Markus
PS: Sorry for my bad english
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Have you looked at the media volume level in settings/sounds/volumes? Just to rule it out.
Couple of things.
The phone could think that the headphones are still plugged in. Try plugging it in and pulling out a couple times.
It could be RMA time if you go back to completely stock and this still happens.
gee2012 said:
Have you looked at the media volume level in settings/sounds/volumes? Just to rule it out.
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of course I already did that
mistahseller said:
Couple of things.
The phone could think that the headphones are still plugged in. Try plugging it in and pulling out a couple times.
It could be RMA time if you go back to completely stock and this still happens.
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I got that problem since more than a week already and I still use my phone, so I plugged it in and out almost permanently, but thanks.
And yeah, looks like it's RMA time, unfortunately.
markus_xx said:
of course I already did that
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Then you can do a data factory reset or reflash the factory image and if that doesn`t help yo might contact Google for a RMA (as allready stated above by another user).
gee2012 said:
Then you can do a data factory reset or reflash the factory image and if that doesn`t help yo might contact Google for a RMA (as allready stated above by another user).
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already did a factory reset and flashed the factory image, like mentioned in my first post.
Hey, OP, did you find a solution to this? My phone just started doing this today as well, and I'd prefer to avoid RMA if possible.
Well, I found out the phone had been dropped in some semi-liquid food. So I opened up the back cover a bit, found some remains and cleaned it up and now it works fine again. Woot! Not sure if that is relevant to anyone else though (or if it really made a difference or was just a coincidence), lol.
In my case, it wasn't something like that. I just contacted Google for a RMA and got a new device very fast.
Some liquid inside the phone
Hey there!
This afternoon my Nexus 5 started to have the same problem you have related. I remove the back cover and I discover that it was full of liquid against the surface. I was running with the phone in my pocket (condensed sweat), so I recommend not to do that.
I have dried it and it seems that doesn't work yet =(
I hope my answer will help anyone with the same problem (at least to know a possible source of the problem).
For your information.
-Unrooted, it only has the Aviate launcher but this thing has been going on weeks before it.
-No cellular service(I am using it only at WiFi. It is like as if it were an iPod touch.)
-Happens in videos, YouTube daily motion etc.
-Only when using earphones.
Hey forum! I once again bring up another problem with my Nexus 5. I had it for 60ish days, and this thing has only been occurring for a few weeks. It is this annoying sound which occurs when I plug my headphones and watch some YouTube videos. Initially I thought it was my headphones, but I used two and found that the problem was the same. I believe it is definitely my Nexus 5, but I do not know why and how. It is a pest to me which I want to exterminate, and I gladly could use some help. Is this worthy enough to send back and get a new device? If so, what do I need to be aware of (additional charges, if I can ask for a new color etc).
I found this video which has strong resemblance to my problem only his occurs on speaker. https://www.youtube.com/watch?v=6XZSef6fuKU&feature=youtube_gdata_player
Thank you for your help,
EL
Sent from my Nexus 5 using Tapatalk
I'm having the same issue on my N5 (stock, rooted). I've been searching online, but have yet to find an explanation or solution. I'll report back here if that changes.
Hopefully somebody else on this forum can chime in with some useful information.
I'm getting an annoying buzzing through my headphone jack as well. Noticed it more when playing through my car stereo. I'm inclined to say it's software related, not hardware. Hopefully in 4.4.3 there will be something that will take care of it. I can't see the hardware degrading that quickly, i've only had my phone for less than 4 months and this issue is just starting.
So I think I solved this problem on my phone. Before, I was having glitchy hiccups at least once per song. This hasn't happened once in the past two days since I went into the xposed module gravitybox and disabled "More music volume steps." Hopefully this helps someone else or perhaps inspires them to their own solution.
ancient light said:
So I think I solved this problem on my phone. Before, I was having glitchy hiccups at least once per song. This hasn't happened once in the past two days since I went into the xposed module gravitybox and disabled "More music volume steps." Hopefully this helps someone else or perhaps inspires them to their own solution.
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Click to collapse
I do have more music steps in the ROM settings I changed, but not on Gravity Box. I'll have to see if those are possibly a cause.
I have the same issue but also when playing music using the internal speakers of the phone. It happens when playing music with Spotify and YouTube but I do not think it ever happened to ingame music of any game.
I will also try the XPosed module and report back if it worked..
Edit: Using this tweak of GravityBox did not work for me. The buzzing continues
everyone with this problem
does it only happen when you have the phone plugged into a car or home charger?
i have always gotten this on all my android phones when charging and listening to music in my car or with headphones.. its just one of those things that happens because all the components inside our phones arent shielded as well as they should be
It does not has anything to do with the charger because it happens without it plugged in
Does anyone have updates on the issue? It still occurs on my phone, even on Android L. So I guess it cannot be a software issue
Mine does this all the time when I'm watching videos on YouTube on speaker or headphone... On every ROM from stock to slimkat (using now) and sometimes through the music player. I'm guessing it's some sort of WiFi interference?
My newly acquired Nexus 5 also suffers from this issue
It's exactly the same as in the video. And I don't know why, it's more apparent when watching youtube videos, and much less common when listening to music (both locally with Poweramp and while streaming with Spotify).
I also can confirm this has nothing to do with the device being in charge or not.
Help??
I'm going to buy Nexus 5 soon and that issue sounds really bad to me. Any more information about it? I listen to music on my phone every day and I'd be really disappointed if the noise happened to me.
For me that issue stills persists after over half a year of owning the Nexus 5. I tried several ROMs, some Audio Mods. Nothing helped. I guess it must be a hardware issue.
I wrote a ticket about it to LG, but never got an answer. Since there is not much discussion about it in the internet it appears like it is only an issue with a small amount of devices. So if you are going to buy one the chances are low to get this bug.
You are probably right but when I consider my luck, I still get worried. Keeping my fingers crossed though Thanks for an update.
i think all nexus 5 devices have it, but not everybody notices it.
from my experience with various brands, as much as i dislike them as a company, but samsung has the best headphone jack sound output.
rayiskon said:
i think all nexus 5 devices have it, but not everybody notices it.
from my experience with various brands, as much as i dislike them as a company, but samsung has the best headphone jack sound output.
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I see. I'm not a big fan of Samsung either, I had some phones from them and I didn't really like those Also for comparision, HTC Desire Z's sound that was coming from the minijack output was perfect for me on my Soundmagic PL11 buds (I'm not an audiophile).
I need to get a new phone anyway and Nexus 5 seems to be something I was looking for - cheap, powerful and comes with Full HD screen. Even if headphone jack isn't going to work well...
TheReduxPL said:
I see. I'm not a big fan of Samsung either, I had some phones from them and I didn't really like those Also for comparision, HTC Desire Z's sound that was coming from the minijack output was perfect for me on my Soundmagic PL11 buds (I'm not an audiophile).
I need to get a new phone anyway and Nexus 5 seems to be something I was looking for - cheap, powerful and comes with Full HD screen. Even if headphone jack isn't going to work well...
Click to expand...
Click to collapse
The headphone jack on the N5 works well, i listen to music through my phone almost on a daily basis, so you don't have to worry about that, but i've come across the glitch linked in OP several times, and it can be reproduced. it doesn't just appear out of nowhere.
i had have this issue from when i bought my device
Annoying buzz and static noise but ya live with it ,regard's joe.
since upgrading to lollipop i can notice this sound glitch (while listening to music over headphones) more often, it occurs once in every 10min for sure... it's really annoying
I hope it's not placebo, but for me, since the lollipop upgrade, I haven't noticed this noise. I've even been listening to more music than before, as this quite got on my nerves, but now it seems to be gone.
I'm having a few Issues with audio on my pixel that I'm having a hard time finding answers to.
1. The biggest issue that I'm having the hardest time finding info about is this; when listening to music through my headphones after about 5 seconds there will be a pop, the all the audio on my phone will stop working completely. no, mic, no assistant, no headset, bluetooth, speakerphone, or speaker in general.
2. Often, my pixel will just not detect headphones at all. or detect them, then play no sound.
3 Sometime only the mic stops working. I know this one is common in android in general.
A reboot fixes all these things, but the headphone pop happens every single time. I'm talking with support now and they want me to factory reset the phone, so we'll see what happens after that. My questions are if any of you have found fixes, and if the problems happen on custom ROMs. And Does ROMing void the warranty on this phone?
Did you buy your phone from Verizon or Google? The pop and audio dying compare results of a poorly made headphone plug. Check with another pair of headphones and see if you get the same results unless you already have. If the alignment is slightly off it could be shorting across contacts although I don't understand why would work for a short period of time and then stop.
I had the issue with several pairs of headphones and auxillary cables. I talked with Google support and they had me factory reset the phone, and that seems to have fixed the headphone jack issue. The other issues still persist with the mic and call problems though.
The guy from Google support doesn't seem to be getting it. I told him that I'm still having issues the other stuff, but he keeps asking if I tried other headphones. This is the 5th time he's asked.
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
I'm having an issue from time to time where the phone speaker at the top stops working when taking a call. Only happened twice in 3-4 months. reboot fixed it... ugh..
That's how mine started. Now, o times out of ten I have to restart my phone and pray that my phone likes me that day to make a phone call.
Figured I would pop in here guys. Had a Pixel since launch and have had myriad problems, mic stopped working and couldn't make calls, headphones not being recognized. Factory reset didnt help, safe mode no help, etc. Scoured the net and found on google product forums a possible solution, tried it and so far it has worked.
https://productforums.google.com/forum/#!topic/phone-by-google/4kyIdArEve8
basically go to clock app, find alarms and delete them, then delete data and cache from clock app and reboot. worked a charm for me, try it out.
I'll give this a shot. How long has this been working for you?
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
chadhoard said:
Anyone having issue with music "skipping" when connected to a 3rd party bluetooth for cars?
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Occasionally. Typically a reboot fixes it for me.
magicCrazyThing said:
I'll give this a shot. How long has this been working for you?
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meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
CaddymanLNL said:
meant to post earlier but got tied up, this worked for a few hours then back to the same thing. I RMA'd the phone and have a new one now. Hope this one is better
also fyi, my verizon new/possibly refurb phone was received today running 7.1 , not 7.1.1 , i thought some had questions about that.
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I'm just waiting until I get another screen ordered for my MXPE to swap my pixel. If that one has issues too I'll probably just try to get my money back. I love this phone, but that's not an issue I can handle.
magicCrazyThing said:
Yeah, the mic only works about %20 of the time. I've had to restart my phone just to make phone calls for about a week now. I'm going to try and get a replacement.
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I have the exact same issue Are we sure it's a hardware problem?
d3sm0nd said:
I have the exact same issue Are we sure it's a hardware problem?
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If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
magicCrazyThing said:
If it's not, then it has to be a really deep seated software issue. I flashed pure Nexus to see if it still did it and had no luck at all. Lol
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Click to collapse
Then i'm ****ed because I bought off ebay and I nobody can exchange my phone. I have to send it to Google and wait probably weeks until I get a new one. :crying:
I just got a pixel 3 from a friend and to my surprise when I watch a YouTube video at 50% volume the back of the phone vibrates pretty bad, is this a flaw or something like that? This never happened to me with any other phone... Is there a way to fix this issue?
So everybody has the exact same issue with the speakers here but nobody is gonna say something about it... Ok I'm sending this phone back and getting a refund oh and thanks for the participation.
Goribildo said:
So everybody has the exact same issue with the speakers here but nobody is gonna say something about it... Ok I'm sending this phone back and getting a refund oh and thanks for the participation.
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I've never had any issue with the back vibrating. My guess is it's a flaw or something. If anybody else knew, I'm sure they would have said something. Thank you for thanking me for my participation.
robocuff said:
I've never had any issue with the back vibrating. My guess is it's a flaw or something. If anybody else knew, I'm sure they would have said something. Thank you for thanking me for my participation.
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Really? Well that's weird because I found way too many people complaining about the same thing on Reddit, here and many other places... There's even an article about it, wanna take a look? Here: https://www.google.com/amp/s/bgr.com/2018/10/16/pixel-3-xl-review-supplement-design-flaw/amp/
Consider yourself very lucky if you don't have that issue, as for me I just got my money back, I showed the rep and he tried 3 more different pixel 3 and they all vibrated in the back like an earthquake.
Odd, not many posts "here" about it. I also do not notice this. I am confused, you showed the rep? What rep, carrier rep? Maybe your carrier bought a batch of defective devices?
wangdaning said:
Odd, not many posts "here" about it. I also do not notice this. I am confused, you showed the rep? What rep, carrier rep? Maybe your carrier bought a batch of defective devices?
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Yes, carrier rep, just google "pixel 3 back vibration" and you'll see the results, my dream would be to find one that doesn't vibrate that much
I mean how much are you talking about? Sound is vibration so naturally sound coming from your device creates vibration. Have you measured it in comparison to these non vibrating devices. I am just confused, if your phone has no vibration is it not then on mute? I tried my wife's phone and an old device, seems fairly normal that with speakers turned on they vibrate.
wangdaning said:
I mean how much are you talking about? Sound is vibration so naturally sound coming from your device creates vibration. Have you measured it in comparison to these non vibrating devices. I am just confused, if your phone has no vibration is it not then on mute? I tried my wife's phone and an old device, seems fairly normal that with speakers turned on they vibrate.
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Did you read the article i posted? It vibrates pretty bad, at 35%-40% the back rumbles like if it has a third speaker pointing at the back from the inside, it is that bad, i used many phones and never experienced something like that...
Here is a reddit post, have a look, read the comments: https://www.reddit.com/r/GooglePixel/comments/ak23vk/my_pixel_3_vibrates_when_playing_any_audio/
And here another one from xda: https://forum.xda-developers.com/pixel-3-xl/help/vibration-speakers-t3855051
I got a refund and bought the pixel 4 and there's no vibration at all even at full volume...
What i think is that you guys don't want to acknowledge or just ignore the fact.... anyway it's a pity.
It is not an issue of not wanting to acknowledge it or something. I think many people have just never run across the issue. Personally, I do not use my phone for watching videos and such, so I never even thought about it. When I went to play sound out of the speakers after reading your post I noticed some vibration, but the only thing I could do is compare it with other devices. It simply does not seem to be a huge amount of vibration to me. Again, though, I do not rely on the phone speakers for audio stuff. I could see how it could be annoying, but to me using a phone's speakers for audio would be annoying in general.
wangdaning said:
It is not an issue of not wanting to acknowledge it or something. I think many people have just never run across the issue. Personally, I do not use my phone for watching videos and such, so I never even thought about it. When I went to play sound out of the speakers after reading your post I noticed some vibration, but the only thing I could do is compare it with other devices. It simply does not seem to be a huge amount of vibration to me. Again, though, I do not rely on the phone speakers for audio stuff. I could see how it could be annoying, but to me using a phone's speakers for audio would be annoying in general.
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If you would use your phone to watch videos and listen to music it would bother you to the point of considering getting rid of it, I could just leave the phone on the table and won't feel any vibration but I generally hold the phone with both hands... Would you do something for me? Please watch this video clip of Queen at 40% or 50% of the volume holding your pixel 3 with both hands rotating it to watch full screen and let me how long you watch without the vibration bothering you to the point of just stopping the video.
Thanks
https://youtu.be/3p4MZJsexEs