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I called a T-mobile Rep today about the "Screen-Bleeding" issue that many people are facing. It's not a deal breaker on my phone, just wanted to see if there was anything that could be done about it. She redirected me to LG saying a fix would be coming in terms of a software update. (clearly she did not know what she was talking about as this is a hardware problem)
Anyways, I asked the LG rep about the screen-bleeding issue and if there is ever going to be a fix for it. He said "No, the problem is there with all phones not just ours and we cannot offer replacements." I asked him what the t-mobile rep meant about a software update coming later this month. He said T-mobile has been saying that LG will release an update soon to their customers for a while now and it has nothing to do with what LG really plans to do. To his knowledge he is not even sure if LG is planning to release an update.
On a side note, surprisingly on my second call to t-mobile they decided to replace my phone, really odd considering I purchased my phone off craigslist. I did have to pay a 20 dollar warranty/exchange fee however.
tspx23 said:
I called a T-mobile Rep today about the "Screen-Bleeding" issue that many people are facing. It's not a deal breaker on my phone, just wanted to see if there was anything that could be done about it. She redirected me to LG saying a fix would be coming in terms of a software update. (clearly she did not know what she was talking about as this is a hardware problem)
Anyways, I asked the LG rep about the screen-bleeding issue and if there is ever going to be a fix for it. He said "No, the problem is there with all phones not just ours and we cannot offer replacements." I asked him what the t-mobile rep meant about a software update coming later this month. He said T-mobile has been saying that LG will release an update soon to their customers for a while now and it has nothing to do with what LG really plans to do. To his knowledge he is not even sure if LG is planning to release an update.
On a side note, surprisingly on my second call to t-mobile they decided to replace my phone, really odd considering I purchased my phone off craigslist. I did have to pay a 20 dollar warranty/exchange fee however.
Click to expand...
Click to collapse
Before anyone goes all batty over this statement, remember what we know:
-T-Mobile support staff and apparently their retention staff do not have a consistent statement around updates/upgrades. This is evident by the variety of statements we have seen reported here.
-LG is a big company. They have been very vague about what is up next for the G2x. Though we can be fairly sure an update is coming, details about fixes etc, have mainly come from the T-Mobile people mentioned above, and rumors created by us and other forums, to include the Tech Paparazzi.
-There have been many reports of an update out in the open. Nothing is confirmed by LG, but, we have visual documentation of its existence.
-Screen Bleed is indeed a hardware problem and it is not unique to LG.
-Many of the current, hot new phones have been experiencing very similar problems with reboots, screen bleeds, death grips, WiFi failure.
-There appears to be a consistent story among all companies where there are reports of problems, along with reports of no problems.
While we would love to hold T-Mobile and LG accountable for issues with any phone, most likely, they will fix what they will fix and move on. We'll argue for awhile, Mr. Clown will shut threads down, and eventually in a few months we too will move on. For me, I have a relatively problem free phone, I would love to see it loaded with the newest of the new. To my friends and partners in crime on XDA who have problematic phones, I hope the update will bring relief. I know the answer is going to be somewhere in between.
I look forward to the dialog this thread will create based on first hand conversation with both companies....let the rioting begin....
alodar1 said:
Before anyone goes all batty over this statement, remember what we know:
-T-Mobile support staff and apparently their retention staff do not have a consistent statement around updates/upgrades. This is evident by the variety of statements we have seen reported here.
-LG is a big company. They have been very vague about what is up next for the G2x. Though we can be fairly sure an update is coming, details about fixes etc, have mainly come from the T-Mobile people mentioned above, and rumors created by us and other forums, to include the Tech Paparazzi.
-There have been many reports of an update out in the open. Nothing is confirmed by LG, but, we have visual documentation of its existence.
-Screen Bleed is indeed a hardware problem and it is not unique to LG.
-Many of the current, hot new phones have been experiencing very similar problems with reboots, screen bleeds, death grips, WiFi failure.
-There appears to be a consistent story among all companies where there are reports of problems, along with reports of no problems.
While we would love to hold T-Mobile and LG accountable for issues with any phone, most likely, they will fix what they will fix and move on. We'll argue for awhile, Mr. Clown will shut threads down, and eventually in a few months we too will move on. For me, I have a relatively problem free phone, I would love to see it loaded with the newest of the new. To my friends and partners in crime on XDA who have problematic phones, I hope the update will bring relief. I know the answer is going to be somewhere in between.
I look forward to the dialog this thread will create based on first hand conversation with both companies....let the rioting begin....
Click to expand...
Click to collapse
Yeah definitely agree seems that there is a lot of hype rumors created from the t-mobile side to get the release out to the customers to keep them happy. Don't think it is that "pressing" for LG to really push out any update and to them they don't really care, but are just doing so to fulfill their contract requirements with T-mobile. But come on the leak has been out for two months and still LG hasn't pushed the update out to T-mobile. Sure hope it will come soon!
Honesyly I don't even ccare about the update anymore. I just rooted and flashed nightlies on my phone and everything is better. Our devs Here are better then their engineers it seems like
Sent from my LG-P999 using XDA App
But for real.a software update that was released in december..........
AAAAARRRRRRRGGGGGGHHHHH!!!!!
why does every joe blow feel the need to post every conversation he has with a clueless phone rep?
alodar1 said:
Before anyone goes all batty over this statement, remember what we know:
-T-Mobile support staff and apparently their retention staff do not have a consistent statement around updates/upgrades. This is evident by the variety of statements we have seen reported here.
-LG is a big company. They have been very vague about what is up next for the G2x. Though we can be fairly sure an update is coming, details about fixes etc, have mainly come from the T-Mobile people mentioned above, and rumors created by us and other forums, to include the Tech Paparazzi.
-There have been many reports of an update out in the open. Nothing is confirmed by LG, but, we have visual documentation of its existence.
-Screen Bleed is indeed a hardware problem and it is not unique to LG.
-Many of the current, hot new phones have been experiencing very similar problems with reboots, screen bleeds, death grips, WiFi failure.
-There appears to be a consistent story among all companies where there are reports of problems, along with reports of no problems.
While we would love to hold T-Mobile and LG accountable for issues with any phone, most likely, they will fix what they will fix and move on. We'll argue for awhile, Mr. Clown will shut threads down, and eventually in a few months we too will move on. For me, I have a relatively problem free phone, I would love to see it loaded with the newest of the new. To my friends and partners in crime on XDA who have problematic phones, I hope the update will bring relief. I know the answer is going to be somewhere in between.
I look forward to the dialog this thread will create based on first hand conversation with both companies....let the rioting begin....
Click to expand...
Click to collapse
Its one thing if the problems you listed are experienced by the minority but its another when the problem is as wide spread as the screen bleed issue on the G2X. I think out of all the phones recently released, the GSII is probably built the best in terms of major wide spread issues.
Sent from my HTC Sensation 4G using XDA Premium App
If you don't like it don't read it.
adevilfish said:
AAAAARRRRRRRGGGGGGHHHHH!!!!!
why does every joe blow feel the need to post every conversation he has with a clueless phone rep?
Click to expand...
Click to collapse
jrwingate6 said:
Its one thing if the problems you listed are experienced by the minority but its another when the problem is as wide spread as the screen bleed issue on the G2X. I think out of all the phones recently released, the GSII is probably built the best in terms of major wide spread issues.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Eh they have some nasty issues too. Nasty Yellow spots and other screen issues. They do seem to have the least amount of "major" problems. My G2x runs flawlessly these days. So it would be between yellow spots or screen bleed.
I honestly think that it is just the Nvidia hardware. I have a Asus Transformer and it also has the Sleep of Death issues (won't wake up). Just like the G2x, a custom rom and kernel fixed it as well.
player911 said:
So it would be between yellow spots or screen bleed.
Click to expand...
Click to collapse
Hmm, not exactly. The banding on the left 1/4 of the screen can only be seen on a solid grey background, at 10% display brightness, in the dark, and by taking a picture of the screen. You can't see it with the naked eye. To the anal retentive, it's huge. To the 97% of the forum that haven't even looked at the thread on it, not so much. There's been other display QC issues but nothing horrible considering how many have been sold.
Can we just post in all caps on the main page "CUSTOMER SERVICE REPS KNOW LITERALLY NOTHING"?
Would probably save a lot of heartache.
http://www.law360.com/technology/articles/258771/lg-struck-with-class-action-over-smartphone-defects . credit to brooklyng2x over on lgforum for finding it.
Would be nice if you didn't have to sign up with a website in order to get on board with the CAL.
The link isn't working for me
Sent from my LG-P999 using XDA Premium App
how about this pdf? http://articles.law360.s3.amazonaws...um-6-dm_id-5305026-doc_num-1-pdf_header-2.pdf
He is right! Somebody had to do it! LG deserves it!
Well now LG won't give us GB at all lol they're probably saying, "Well here's the lawsuit, now we don't have to work on GB anymore."
this needed to be done, this isnt the first time lg has had a class action lawsuit. They have had one for their refrigerators.
nyyankees3511 said:
how about this pdf? http://articles.law360.s3.amazonaws...um-6-dm_id-5305026-doc_num-1-pdf_header-2.pdf
Click to expand...
Click to collapse
Thank you kind sir!
Sent from my LG-P999 using XDA Premium App
A class action lawsuit is a total and complete waste of time and a mis-use of a system that is already corrupt. Rather than attempt to get your share of $4.30 which is what the end result will be for participants just ride it out and either flash a working ROM or wait for the update.
I KNOW...WE HAVE ALL HEARD THE WHINING AND CRYING BEFORE.....I shouldn't have to flash a custom ROM, It's been since April blah blah blah...Ever heard the saying Buyer Beware. If you purchase the first run of damn near ANYTHING other than food or clothing there will ALMOST always be some type of bug to be worked out. And I don't wanna hear "Well I bought mine in June so it's not first run". IT IS!
Deal with it, grow up and let our courts handle more pressing issues other than your cell phone wont work. Hell, I flashed a custom ROM and then out of the blue am having re-boot issues. Maybe I should call Barry Obama and see if he can get me a replacement.
Have a great day!
I think more of us are pissed at the run around, lack of communication, broken promises, and now dead silence. Im sure none of us are looking for the end settlement but hoping this wakes lg up and keeps them in touch with us and not feed us BS.
nyyankees3511 said:
I think more of us are pissed at the run around, lack of communication, broken promises, and now dead silence. Im sure none of us are looking for the end settlement but hoping this wakes lg up and keeps them in touch with us and not feed us BS.
Click to expand...
Click to collapse
well said.
Like I said in other thread: Some people can't see past their own nose.
I knew I held onto my G2X for a reason...
Sent from my HTC Sensation 4G using XDA Premium App
mahgninnuc93 said:
A class action lawsuit is a total and complete waste of time and a mis-use of a system that is already corrupt. Rather than attempt to get your share of $4.30 which is what the end result will be for participants just ride it out and either flash a working ROM or wait for the update.
I KNOW...WE HAVE ALL HEARD THE WHINING AND CRYING BEFORE.....I shouldn't have to flash a custom ROM, It's been since April blah blah blah...Ever heard the saying Buyer Beware. If you purchase the first run of damn near ANYTHING other than food or clothing there will ALMOST always be some type of bug to be worked out. And I don't wanna hear "Well I bought mine in June so it's not first run". IT IS!
Deal with it, grow up and let our courts handle more pressing issues other than your cell phone wont work. Hell, I flashed a custom ROM and then out of the blue am having re-boot issues. Maybe I should call Barry Obama and see if he can get me a replacement.
Have a great day!
Click to expand...
Click to collapse
What exactly was this the "first run" of? A smartphone? Definitely not. A smartphone running Android? Not that either. A device with a nvidia Tegra 2 processor? Nope. I'll admit that there are a lot of devices and products that have problems with them at first -- almost all of them actually. This is beyond normal though, and there's no denying that. As far as the court system goes, the whole world is corrupt, get used to it.
nyyankees3511 said:
I think more of us are pissed at the run around, lack of communication, broken promises, and now dead silence. Im sure none of us are looking for the end settlement but hoping this wakes lg up and keeps them in touch with us and not feed us BS.
Click to expand...
Click to collapse
I appreciate that. But the bottom line in something like this is, now that a suit has been filed it only leads them to want to drag their feet.
I appreciate the frustration by the lack of communication. I am there as well. But I guess some of us look as the glass half full rather than the glass half empty
baldwinguy77 said:
What exactly was this the "first run" of? A smartphone? Definitely not. A smartphone running Android? Not that either. A device with a nvidia Tegra 2 processor? Nope. I'll admit that there are a lot of devices and products that have problems with them at first -- almost all of them actually. This is beyond normal though, and there's no denying that. As far as the court system goes, the whole world is corrupt, get used to it.
Click to expand...
Click to collapse
It's the first run of this phone is it not? Yep sure is. I went through these issues with the original iPhone release as well. Since it was the only phone Apple released they were able to focus resources on it solely. LG, like most companies is chasing the $$ and therefore spreading themselves way too thin. I"m not making excuses but it's the reality of it all.
And yep, I know about the corruptness of the system. My brother is a personal injury attorney, I see it all the time.
mahgninnuc93 said:
I appreciate that. But the bottom line in something like this is, now that a suit has been filed it only leads them to want to drag their feet.
I appreciate the frustration by the lack of communication. I am there as well. But I guess some of us look as the glass half full rather than the glass half empty
Click to expand...
Click to collapse
I think you give this more credit than it actually has. LG won't even notice something like this until it makes the run of the legal system waiting periods, response times, etc.
At best, you might see a more controlled response publicly from LG. You might see information dry up on support forums, from LG as they control responses and limit anything that could be used against them. But for development, the biggest hurdle in GB was not bugs on the G2x. As you saw recently, LG released or will soon release 2 GB handsets. This was most likely the biggest hurdle in G2x updates. Having a single LG wide GB story, then customize to individual handset. It makes no sense to think that LG would customize GB for a released handset, prior to insuring the GB release for new handsets was in place.
The day a finalized version of a LG GB os was in place company wide, thats when the porting to G2x, with any fixes, started. The work became integrating the fixes in to the GB update.
Remember, these guys are into making money, not updating for free.
I've read somewhere on this forum about speculation about LG pulling the G2x over marketing concerns in competition with the SEnsation. This does make some sense. LG will never outsell HTC. But in an end of summer market, post Sensation, a GB G2x might make a bigger splash NONE of the signs point to abandonment. Legally they can't do that. But signs do point to repositioning of a product.
I think in the rush to market to be the first Dual Core handset, LG lost, by being first.
just my opinion...
Well, as I just posted at LGs forum, I just want a new sealed updated phone. That's been one of my biggest gripes, I never get a working phone and my end result is a used scratched refurbished one without a matching box? Still with no update to boot. And I'm in WAY better shape than some customers, 'cause I have one that works.....for now.
Patently unfair.
mahgninnuc93 said:
A class action lawsuit is a total and complete waste of time and a mis-use of a system that is already corrupt. Rather than attempt to get your share of $4.30 which is what the end result will be for participants just ride it out and either flash a working ROM or wait for the update.
I KNOW...WE HAVE ALL HEARD THE WHINING AND CRYING BEFORE.....I shouldn't have to flash a custom ROM, It's been since April blah blah blah...Ever heard the saying Buyer Beware. If you purchase the first run of damn near ANYTHING other than food or clothing there will ALMOST always be some type of bug to be worked out. And I don't wanna hear "Well I bought mine in June so it's not first run". IT IS!
Deal with it, grow up and let our courts handle more pressing issues other than your cell phone wont work. Hell, I flashed a custom ROM and then out of the blue am having re-boot issues. Maybe I should call Barry Obama and see if he can get me a replacement.
Have a great day!
Click to expand...
Click to collapse
The problem is people's willingness to accept the nonsense. If the consumer doesn't complant about these issues, these companies will just get away with it. I don't know about you, but I am tried of just getting defective phones, I exchange it three times and same problem, then politely ask them for a full refund and was refused, saying all they can do is repair it or exchange it for the same model then wrote a letter to their head corporate offices and haven't heard back. LG don't care, they made their money.
jrwingate6 said:
I knew I held onto my G2X for a reason...
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
You don't have to own the phone anymore, you just have to have owned it during the period outlined in complaint. Maybe I'll recoup some of my costs for moving to AT&T.
This is great news.
My view is a bit different. There are defects about a phone I can deal with (ie. backlight bleeding, gps/wifi) but when a phone can't operate as a phone, that draws the line.
The random reboots are the most annoying thing, and some of which don't ever reboot (requires a battery pull to get it working again).
This purchase has given me a very sour taste in my mouth for not only LG and their future products but also T-mobile's sub-par involvement in assisting customers.
I'm beyond the point of going to another carrier, since plans like the one I'm on no longer exist for this price. So unless T-mobile pulls through, I'll say screw the cell-phone market altogether.
It's a new phone. It will have issues. Get over it. I've never seen so many people complain about something. It is literally the best phone you can get right now. If it doesn't work for you get an iPhone. I love this phone even with the issues it has. They will be fixed. Sorry just my two cents.
Sent from my HTC One X using Tapatalk 2
It still amazes me that people complain about a new device having issues. This is HTC's new flagship device which has been created from the ground up. It's the first generation of said flagship line and is bound to have issues. Guess no one here had a 2g iPhone. Sure it was amazing, but I also had its short comings.
I returned my HOX cause they didn't have any available for exchange. Going to buy one tomorrow from Walmart. Can't wait to get it back.
Sent from my iPad using Tapatalk HD
Ddot196 said:
It's a new phone. It will have issues. Get over it. I've never seen so many people complain about something. It is literally the best phone you can get right now. If it doesn't work for you get an iPhone. I love this phone even with the issues it has. They will be fixed. Sorry just my two cents.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I started a thread like this and it was closed in about 5 mins or less. It seems like complaining on here is the norm and not the exception. There are definitely some issues here and there...luckily for me, they don't affect me too much because of how I use the phone. Every phone I have had has had issues...best phone made period. Glad you're enjoying it.
Sent from my HTC One X using Tapatalk 2
powerwagon said:
I started a thread like this and it was closed in about 5 mins or less. It seems like complaining on here is the norm and not the exception. There are definitely some issues here and there...luckily for me, they don't affect me too much because of how I use the phone. Every phone I have had has had issues...best phone made period. Glad you're enjoying it.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I concur. It's ok to have threads like "Multitasking is a joke on this device", "Who else is returning their handsets?", "Disappointed w HTC QC" etc. but it's not ok to have a thread confronting the complainers. It's true that if you spend money on something and it has issues you're entitle to complain but srsly saying **** like "Im gonna return my HOX and buy an s3" is just plainly redundant. This phone is a complete new direction in manufacturing technology for HTC and the only thing I can chastise them for is the fact that they seem to rush it out, but I can totally understand that it has software/hardware issues. Instead of threatening to return and to buy from Samsung, why dont people just either do it and move on w their lives, or be patient and wait for a solution? Look at the screen flickering issue being incrementally solved as an example. Moreover, the S3 hasnt come out yet so stop it the comparing bs already. Werent the S and S2 plagued w issues upon launch as well?
Mini rant: Samsung hasnt changed their handset manufacturing or design since like forever (really I have a 2008 Samsung f480 or something and it looks reminiscent of the Galaxy line) so it's expected that their handset making process is more refined. It's not fair to compare an old-fashioned design w something as innovative looking as the HOX.
So, you are COMPLAINING about complainers? How is your topic any different from the rest? At least the topics where people complain about issues, helping raise an awareness of the problem, with a hope that the developers will fix them, while topics like this have absolutely no purpose whatsoever.
louis.b said:
"Multitasking is a joke on this device", "Who else is returning their handsets?", "Disappointed w HTC QC"
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Click to collapse
The great news is that the SGS3 will be in people's hands in less than two weeks. If the launch goes like the i9100, and GN, the comparisons to "perfect" that we've been seeing will suddenly look pretty feeble. As they say, "he who laughs last, laughs best."
---------- Post added at 10:17 AM ---------- Previous post was at 10:13 AM ----------
[email protected] said:
So, you are COMPLAINING about complainers? How is your topic any different from the rest? At least the topics where people complain about issues, helping raise an awareness of the problem, with a hope that the developers will fix them, while topics like this have absolutely no purpose whatsoever.
Click to expand...
Click to collapse
There's little constructive conversation in the complaint threads. No one's trying to put their heads together to clarify and resolve a problem. They are ***** fests. The multitasking thread is a great example. 2/3 of the posts are just "OMFG, this is inexcusable" pile ons. And anyone that dares say it isn't bothering them is squashed like a roach.
I agree people need to stop *****ing. Nobody forced u to buy the device. If u don't like it return it. Otherwise stop *****ing.
Sent from my HTC One X using XDA
Its a new phone thread. Give it 2 months and all the trolling complainers will be on to the next phone with an irrelevant quadrant score that is 10% better.
[email protected] said:
So, you are COMPLAINING about complainers? How is your topic any different from the rest? At least the topics where people complain about issues, helping raise an awareness of the problem, with a hope that the developers will fix them, while topics like this have absolutely no purpose whatsoever.
Click to expand...
Click to collapse
Yep...65 pages of the same people threatening to take their phones back will definitely help raise awareness.
Sent from my HTC One X using Tapatalk 2
powerwagon said:
I started a thread like this and it was closed in about 5 mins or less. It seems like complaining on here is the norm and not the exception. There are definitely some issues here and there...luckily for me, they don't affect me too much because of how I use the phone. Every phone I have had has had issues...best phone made period. Glad you're enjoying it.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I agree. People can complain for 65 pages about a new phone, but if someone creates a thread about being tired about all the *****ing, it gets closed immediately. The reply by the Mod was condescending and rude, yet he allows other threads to continue. No surprise though, it's the XDA way.
Sent from my HTC One X using Tapatalk 2
BarryH_GEG said:
There's little constructive conversation in the complaint threads. No one's trying to put their heads together to clarify and resolve a problem. They are ***** fests. The multitasking thread is a great example. 2/3 of the posts are just "OMFG, this is inexcusable" pile ons. And anyone that dares say it isn't bothering them is squashed like a roach.
Click to expand...
Click to collapse
So, what are you proposing about that particular? We should all just shut up, go with the flow enjoy the broken phone? Seriously, one thing is complain about something minor, like theme colors, another is something that makes the phone virtually unusable. The more people complain about such things, the more the manufactures get aware of that, the more chances they gonna do something about. Maybe perhaps we should get another topic where people can vote if they like it or not the multitasking is working?
Topics like this on other hand, has no practical or any other usage. That's my point.
[email protected] said:
Topics like this on other hand, has no practical or any other usage. That's my point.
Click to expand...
Click to collapse
Actually, topics like this help to even out the discussion and see both sides of the story. A casual user would get the impression that the phone was garbage and no one likes it if all they read are complaints. It needs to be known that not everyone is complaining about the phone. The last thing anyone wants is a media blackout.
Sent from my HTC One X
Make a Complaint section?
Sent from my HTC One X using xda premium
wbell1987 said:
It still amazes me that people complain about a new device having issues. This is HTC's new flagship device which has been created from the ground up. It's the first generation of said flagship line and is bound to have issues. Guess no one here had a 2g iPhone. Sure it was amazing, but I also had its short comings.
I returned my HOX cause they didn't have any available for exchange. Going to buy one tomorrow from Walmart. Can't wait to get it back.
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Seriously?
This is nothing like the first iphone. Android has been around a long time, Android 4.0 is like 7 months old. It's the same camera module from the year old SGS2.
What is so revolutionary? I like mine a lot, it's a slick phone, but it's not that groundbreaking.
[email protected] said:
So, what are you proposing about that particular? We should all just shut up, go with the flow enjoy the broken phone?
Click to expand...
Click to collapse
Both Samsung and HTC have designed their products to meet the needs of millions of people. Along the way there were bound to be compromises. If any of those compromises don't meet your needs, don't buy the phone. XDA probably represents at most 5% of the phone buying public. For 25% of the 5% to think they can band together and try to make multi-billion dollar companies bend to their wishes is pretty naive. So by all means, have at it but don't ridicule the people that see the futility in some of the complaining.
Some of the features of the navigation system in my car drive me crazy and other members of its forum agree. It would be laughable for a small group of us to flame the manufacturer expecting them to revise the system because we don't like it. But yet, here on XDA, that's a pretty much daily occurrence. I don't like the way the automatic soap dispenser works on my dishwasher. Maybe I should gather up a group of fellow disgruntled owners and spam the manufacturer's Facebook page demanding they change it. If you want to send a message to a manufacturer stop buying their products. That'll get their attention a lot quicker than #neveragain campaigns. The GPS on the SGS (i9000) was in fact with no debate FUBAR. Owners launched the largest social campaign I've ever seen trying to get Samsung to fix it. Samsung never responded. They and Apple now share 90% of mobile device profits. Oh well, so much for that.
I don't know what you guys do for a living but decisions at large companies aren't emotional; they're statistically and financially driven. In cases like Asus and HTC unlocking their bootloaders it wasn't the rallying of the 25% of the 5% that made them rethink their policies. They were probably on the fence to begin with and the positive PR and low financial impact is what got them to change position. A device can easily meet the manufacturers financial objectives even if the entire XDA universe boycotted it. We're described as "enthusiasts" and make up a small but vocal part of the phone buying universe.
HTC's now on record saying multitasking is working as designed. Everyone here is still in their remorse period. You have two choices: 1) return the phone, 2) keep it and hope that since this is now on HTC's radar maybe there may be some future improvement. Option 3, which a lot of people seem to be taking, keeping the phone and *****ing among themselves isn't going to change how multitasking works.
Things like petitions and posting on social sites are fine. They are ways of communicating with the manufacturers and letting them know how some of their customers feel about their decisions. But as with everything, there's a time to call it a day and move on. This isn't a civil rights fight; we're talking about features on a phone. And of our "issues" probably 10% would even be noticed by the phone buying public in general.
BarryH_GEG said:
Both Samsung and HTC have designed their products to meet the needs of millions of people. Along the way there were bound to be compromises. If any of those compromises don't meet your needs, don't buy the phone.
Click to expand...
Click to collapse
The problem here is none of such compromises are publicly available for users to weight their decision with, none of the reviews have mention such crucial flaws, they have some cons about colors in photos or phone being too wide, but nothing that would greatly affect user's experience with phone's usage. Customers will have to experience it themselves, which means they will have to buy it first. (for example LG Nitro HD has defective hardware compass and the only way to know about it to experience it yourself, because nobody is talking about)
In this particular case with multitasking, the only people who's not getting affected by it are the same people who shouldn't buy such phone in the first place, since they just wasting money on something they don't use to it's full potentials.
Also, the same logic as "don't like it, don't buy it" can be applied to the OP complaining about the complainers - don't like it, don't read it, move along. But, it's just does not work in our imperfect world...
[email protected] said:
it's just does not work in our imperfect world...
Click to expand...
Click to collapse
On this, you and I totally agree. Part of what makes XDA fun (for me) is the difference of opinion. It's interesting to see what's important to people and how everyone uses their device differently. The battles always start when smart, knowledgeble, strong-willed people all try to get each other to agree. And I've never seen that happen here or anywhere else.
Imagine I'm making a thread like "Who else is not returning their HOX and dont give a **** about the Samsung Plasticky s3". Pretty sure it will be closed so quick my chair still doesnt get warm yet.
ECEXCURSION said:
Actually, topics like this help to even out the discussion and see both sides of the story. A casual user would get the impression that the phone was garbage and no one likes it if all they read are complaints. It needs to be known that not everyone is complaining about the phone. The last thing anyone wants is a media blackout.
Sent from my HTC One X
Click to expand...
Click to collapse
No i think what is being said is that these threads dont help other users, they just are meant as a knee-jerk reaction to complaints threads. If you want to do what you are suggesting in your post, then you should start a thread along the lines of "I love this phone and here's why", not "tired of the complaints." That's just a complaint about complaining, plain and simple.
I also started a thread speaking of my problems with the one X and I got a bunch of people whining about my whining which I don't understand. And the point of the thread was not intended to go that route. Anyways I guess alot has changed here in XDA.
Sent from my HTC One X using xda premium
Touch Button Issue HTC One S - Communication campaign "Operation Rolling Thunder"
Hi all,
If you ended up on this thread, it probably means that like many others, including me, you have experienced the so-called "Home button issue" on your HTC One S. To sum it up very briefly, it happens mostly when you're on EDGE and the signal is weak: what then happens is that all the sudden, your phone simulates rapid presses of the Home Button, leading to your display switching constantly between the main Home screen and the "helicopter view" showing the 7 home screens. When it happens, the buttons become useless, and you cannot use your phone anymore. Needless to say it is a really annoying matter...
As you may know, there are many threads that report the issue in many different countries, which leads to believe that hundreds if not thousands of users are having the same issue... XDA has a very complete thread on the matter, which focuses on grouping people reports, hypothetical fixes, leads, ideas, comments etc. I strongly suggest you check it out if you haven't done so yet after you're done reading this post. Here's the link:
SneakyGhost's "report/troubleshooting" thread regarding Home button issue
You will also find a link to a spreadsheet in this thread where you can write yourself in and describe your issue and its circumstances, thus helping people working on the issue to figure out a solution. Big thanks to SneakyGhost and ZoesDad for all the work! Remember to write your details in the sheet when you're through this post if you haven't done so yet. Here's the link:
SneakyGhost's spreadsheet for reporting the issue
Now, if you followed up on this issue, you will soon notice that many users have reported the problem to HTC, starting some months ago. The results were nowhere near satisfying:
No reply at all to their complaints;
Automatic emails from customer support telling people to restart or factory reset their phones, even though they had explained that they had already tried this in their mails;
Requests to send their phones in for repair. After weeks, customers would get their phones returned, with the exact same issue still present;
Emails from HTC stating that they were (finally) aware of the issue and that a patch would be released in the coming days/weeks. That was months ago, nothing has happened as of yet...
Bottom line: Nothing happened, the matter is still not solved, and we are all still stuck with devices that can stop working at any given time if the signal starts going down. Inacceptable. Time to act!
Operation Rolling Thunder
Apparently, HTC needs a little "motivation" so solve this issue, so here is my suggestion (I discussed the idea with some people on SneakyGhost's thread, link to exact page here):
In order to make ourselves heard, we need to join in a combined effort to attract attention of HTC through the media. I therefore started posting negative reviews of the HTC One S on numerous websites that review or sell the product. On each of them, I left a comment reporting this issue and advising people not to buy the phone until the matter was resolved.
...And here is where I need your help: I ask you to take a little time off and start doing the same. I will try to make it as easy and fast for you as possible.
The goal is to "spam" review and sales websites with so many negative reviews that the phone's average note will sink to the bottom. Thus, when people will check out the phone, they will see a quite good editor's note, but a very low users note. They will most probably then read users reviews and find out about the issue, which will lead them to delay their purchase or switch to another model or brand... They will talk/comment about it, and so on.
If enough people in various countries participate to the action, we will make quite some noise, and I am convinced that HTC will hear about it. Actually, my plan is to let them know asap that such an action is ongoing. I want them to be aware of this, and I believe we should regularly "invite" them to read our reviews on famous websites, and let them know that we will not stop until the patch is released. No promise of future upcoming patches will stop this action. The only way for them to stop us from spamming websites with unhappy comments will be the release of a patch that adresses the issue. Only then will we stop our action and edit our reviews/comments.
Operation Rolling Thunder: Phases
Phase One:
Leave posts/reviews/comments on famous review and/or sales websites
Send updates regularly to HTC about progress. If no patch after 1-2 weeks, proceed to phase two.
Phase Two:
Send emails to the carriers/tech supports of respective countries
Send regular updates to HTC about progress. If no patch after 1-2 weeks, proceed to phase three.
Phase Three:
Send emails to the media: bloggers, press...
Send regular updates to HTC about progress. If no patch by then... Improvise.
Now, I have already started with phase one on my own, and if you want things to change, I hereby invite you to join me in my effort to "motivate" our friends at HTC.
Remember to check out the two next posts. I wrote them to provide you with useful tools and advice, so that you can easily contribute to the action:
- Review templates in different languages
- Direct links to the product pages on famous websites for posting
- Some advice (my two cents)
Report your contributions:
After posting your reviews, don't forget to post your contribution through this form!
It will help us keep track of progress and maintain pressure on HTC!
You can check out the results at any given time in this spreadsheet!
(Many thanks to SneakyGhost for his advice and the idea of the sheet :good
Please keep this thread tidy:
Thank you for not postings rants, complaints or non-constructive comments on this thread. It is important, especially if we relay a link to this thread to the media/press at a later stage, that it remains factual. Posts are reserved for the following:
Your reports on where you posted reviews, in order to show involvement
Your suggestions on new links to websites to post reviews on
Constructive remarks.
Remember that this post is dedicated to the Home screen issue ONLY!
Don't forget to fill out the form when you are done posting your reviews! Here are the links to the form and to the spreadsheet!
Thank you in advance for your effort, may this campaign be successful... for all our sakes :highfive:
Post/review templates and advice
Below are some links to reviews/comments I wrote in different languages. Feel free to copy/paste them (or edit them, if you disagree on certain aspects: it's your review!) if you don't feel like writing them yourself.
Some advice when it comes to reviewing (if I may...):
A general note of no more than one star (less if possible) would be appropriate for this phone as long as the bug persists, don't you think?
Don't be hostile/rude... You are probably pissed by now and tired of waiting, but try to keep things civil. It will add to the credibility of this action and benefit the results. We don't want to sound like raving idiots, but rather like a determined group of people who want to make things happen...
I believe that it writing in the title of your review that this phone would deserve a better note if the issue was gone might help encourage HTC to provide a fix. Just stating the HTC One S is a **it phone will probably not encourage them so much, rather the opposite.
Please insert a link to this thread and SneakyGhost's in your reviews, so people can read about the issue and know what we are talking about. They should know that this is a legitimate effort, not some loose and unmotivated ranting...
In order to keep things fair, I plan to edit/adapt my reviews when HTC has fixed the issue. I hope you'll do the same...
Let's act like gentlemen: the phone wouldn't deserve such a bad note if it wasn't for this bug. Let's remember that when a fix removes the issue.
Here are the review templates:
- In English
- In French
- In German (I'm not so great in German, so you might want to adapt a little )
Don't forget to fill out the form when you are done posting your reviews! Here are the links to the form and to the spreadsheet!
Thanks for your help!
Links to review/sales websites
Here are some links to websites you might want to post on. Of course, you are welcome to post on other relevant places too.
Leave a comment in this thread with the links, and I'll update the list whenever I can!
Remember that some websites may have several HTC One Ses on sale. They can all be reviewed...
Some advice on speeding things up:
You'll always have to create a user on the websites you post on. Thankfully, it usually requires a username and a mail adress. No big deal, one minute tops! Facebook login works too sometimes...
This is how I do when a website has the HTC One S several times for sale (aka Amazon): I search for the HTS One S, then sort from highest price down in order to avoid cases and accessories. When the list appears, I open every HTC One S page in a new tab. I then go to the reviews page for each of them and start copy/pasting. It took me barely 10 minutes to review 20 HTC One S on an Amazon!
Don't comment on somebody else's review, make your own. That way, you can give a (1-star) note.
You may post on French post even if you're not French. Trust in my post
Here are the links. I tried to make sure you would end up on the right page (review page or list page with HTC One Ses)
English:
Cnet.com (post confirmed)
Cnet.com.au (post confirmed)
Amazon.com (post confirmed)
Amazon.co.uk (post confirmed)
GSMarena.com (post confirmed)
Techradar.com (post confirmed)
German:
Amazon.de (post confirmed)
Saturn.de (post confirmed)
CyberPort.de (post confirmed)
Pixmania.de
French:
Amazon.fr (post confirmed)
LesNumériques (post confirmed)
Clubic.com
Pixmania.fr
Darty.fr
LesMobiles (post confirmed)
FrAndroid (post confirmed)
TomsGuide.fr (post confirmed)
cDiscount
Don't forget to fill out the form when you are done posting your reviews! Here are the links to the form and to the spreadsheet!
Posts to publish on forums and gather people
Here are post templates you can use in order to rally people on other forums to join this action/thread. Don't forget to leave posts in video comments too
Post Template (EN)
Post Template (FR)
Post Template (DE) (I'm not so great in German, so you might want to adapt a little )
Help me spread the word. Thank you!
Right mate. That'll be a rush of people showing up I hope.
From the posts surfacing in my thread now I get the feeling that some where drawn here from sales sites already.
I haven't gotten to read through your reviews yet so forgive my ignorance: have you thought of dropping a link to this xda thread and/or mine in your reviews?
One thing I deem of major importance is making the spreadsheet reflect a true picture of the situation out there. That'll be only possible if we reach as many people as possible. So I think having the sheet linked to the product directly it would get us closer to that goal. At last 430 potential reviewers can spread it quite far and fast I guess.
Power to the masses!
Somehow I really like mobilizing a lit of people in a short time.
Have you ever heard of avaaz.org? They've gotten the most brilliant campaigning concept I know of. They managed to get a million signatures in 24h for some campaigns...
Feel the Viper!
Sneakyghost said:
I haven't gotten to read through your reviews yet so forgive my ignorance: have you thought of dropping a link to this xda thread and/or mine in your reviews?
Click to expand...
Click to collapse
Good point. Not always. I urged people to google the issue, but no direct links. Had done most of the reviewing before getting active here. I ll update my templates so the links are in there. Thanks.
Sneakyghost said:
One thing I deem of major importance is making the spreadsheet reflect a true picture of the situation out there. That'll be only possible if we reach as many people as possible. So I think having the sheet linked to the product directly it would get us closer to that goal. At last 430 potential reviewers can spread it quite far and fast I guess.
Click to expand...
Click to collapse
Agreed. How do you suggest we achieve this? I was planning on PMing those who left their usernames in your sheet. Do you have a quicker solution?
Sneakyghost said:
Somehow I really like mobilizing a lit of people in a short time.
Have you ever heard of avaaz.org? They've gotten the most brilliant campaigning concept I know of. They managed to get a million signatures in 24h for some campaigns...
Click to expand...
Click to collapse
Yep, heard about them. I think we can start as planned, and if we need some help because things aren't going fast enough, we could find some inspiration/help over there. Yet I think that even a few hundred people can achieve a lot, if they do the posting properly. As I said earlier, most product pages only have maybe a dozen reviews, so our posts will definitely tilt the balance.
Sneakyghost said:
I haven't gotten to read through your reviews yet so forgive my ignorance: have you thought of dropping a link to this xda thread and/or mine in your reviews?
Click to expand...
Click to collapse
Done! Please remember to set up a little description of this thread and big fat link leading here on your first post, will you?
Thanks!
I have not experienced the problem but I'm all in for this
Sent from my HTC One S using xda app-developers app
I appreciate your willingness to help us out, I really do, but I will have to ask you to stand down if you haven't experienced the home screen issue yet. I want ONLY people who really have this problem to post about it, or at least through this action/thread.
Why? Well, because if others do so, it undermines credibility. I want honest statements on these review websites, from people who have seen this bug first hand.
That's my official point of view on the matter. Of course, I cannot stop you from helping us anyway
Sent from my Transformer Prime TF201 using xda app-developers app
I have now left comments on most videos about this phone I could come across: reviews, but also problem reports etc.
I might have forgotten some: you are welcome to help me out
Remember: TOGETHER, WE ARE LEGION!
Sent from my Transformer Prime TF201 using xda app-developers app
I'm sorry but is this really a real issue? My whole family (not including baby brother) has the oneS were all rooted and on different ROMs(my sister just prefers stock though) and none of us have had this problem... not even once. I truly believe it is not fair for people to write bad reviews on phones because of one issue a select few are having... and ones has 4g why are you using edge? Leave a one star rating? How about you get a new phone and leave this beauty to us?
Sent from my HTC One S using xda app-developers app
I have two devices and one is ok.
I think there's people though who got a return from service with a new phone 4 times and the issue is still there. Look over at the Vodafone UK forums.
Since the facts show that it is spread over all production batches and all software variants and also even happens on the 850/1900mhz band, although far less frequent, we came to believe that this issue can theoretically affect every unit.
Those who do not suffer it are considered lucky ones for now.
I am aware that this is all looking very grim but I'm sure it really isn't. Just HTC's response is dark and grim.
It's mainly about putting more pressure on HTC since they have fobbed us of since basically April now.
I am very very sorry if this concerns you as happy user. Basically the idea for such a campaign already came up at around the end of July when I and zoesdad where discussing options but we opted to hold off such actions and also discourage others from doing so out of fairness reasons.
We have now reached a span of six month nearly consisting of nothing but empty promises and denial. It is just enough now.
Also keep in mind that we will change the reviews and take back everything we can as soon as HTC commits to the issue in the shape of a real fix.
Thank you for your understanding.
[EDIT]
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
I would like to edit your german template, impressive german you got there (where do you come from mate?), but i would like to take out a few minor glitches, makes it sound a little smoother then. Do you mind?
Here's the edit. Take it or leave it: https://docs.google.com/document/d/1pJUpTGLz8PNJkwqwRg1IhardJys172wwyv3sMp5Zvh4/edit
Roundtableprez said:
I'm sorry but is this really a real issue? My whole family (not including baby brother) has the oneS were all rooted and on different ROMs(my sister just prefers stock though) and none of us have had this problem... not even once. I truly believe it is not fair for people to write bad reviews on phones because of one issue a select few are having... and ones has 4g why are you using edge? Leave a one star rating? How about you get a new phone and leave this beauty to us?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I couldn't agree more on SneakyGhost's reply on your post. I share this 100%
I'm really happy for you, I just wish all of us would have the same things to report, trust me.
I haven't enjoyed spending half my day and my whole night all the way to 5am writing this thread, the reviews, the posts, the sheets and forms, the advices, the research and all the posting. I would have loved to just sit back in my garden and toy with my phone (which is a beauty, no argument there!) Unfortunately I can't, because of this issue. I had it no later than today when using the GPS, which would just disappear and the screen would go crazy. No way to rely on it...
As SneakyGhost pointed out, we unfortunate ones feel neglected and are disappointed by HTC's lack of action. Thus the action.
Remember this:
- We plan to adjust our reviews as soon as the bug has been mended
- We clearly point out that the bad review is due to this bug
- We urge people to remain civil
You might want to read what I replied to maek_it_happen a few posts higher, and who was offering to help even if he did not have the issue (thanks again): we do not encourage this, because we want our claim to be justified and forwarded only by people who suffer from this issue. I believe that is fair, no?
And about using 4G instead of EDGE: Man, don't you think I would do so if I could? I don't choose to connect to the slowest network available. Maybe I do so because there's nothing else around... Btw, the technical sheet of our phone clearly states that is compatible to EDGE. So...
Enjoy your phone, and please wish for all of us here to be able to do the same pretty soon
Sent from my Transformer Prime TF201 using xda app-developers app
Sneakyghost said:
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
I would like to edit your german template, impressive german you got there (where do you come from mate?), but i would like to take out a few minor glitches, makes it sound a little smoother then. Do you mind?
Here's the edit. Take it or leave it: https://docs.google.com/document/d/1pJUpTGLz8PNJkwqwRg1IhardJys172wwyv3sMp5Zvh4/edit
Click to expand...
Click to collapse
Thanks SneakyGhost. You work on sundays? Oh man, sorry to hear that...
Check out my profile: I'm from Luxembourg. Puts me on the crossroads between France, Germany and Belgium. And my wife is swedish, so English is the way to go at home
I will insert your template: I'm sure it's better than mine
I'll PM you to grant you admin rights to all the documents: it will make things easier.
CU!
Sent from my Transformer Prime TF201 using xda app-developers app
Sneakyghost said:
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
Click to expand...
Click to collapse
Nice. Cheers! Hopefully others will follow your lead
Sent from my Transformer Prime TF201 using xda app-developers app
Sneakyghost said:
I have two devices and one is ok.
I think there's people though who got a return from service with a new phone 4 times and the issue is still there. Look over at the Vodafone UK forums.
Since the facts show that it is spread over all production batches and all software variants and also even happens on the 850/1900mhz band, although far less frequent, we came to believe that this issue can theoretically affect every unit.
Those who do not suffer it are considered lucky ones for now.
I am aware that this is all looking very grim but I'm sure it really isn't. Just HTC's response is dark and grim.
It's mainly about putting more pressure on HTC since they have fobbed us of since basically April now.
I am very very sorry if this concerns you as happy user. Basically the idea for such a campaign already came up at around the end of July when I and zoesdad where discussing options but we opted to hold off such actions and also discourage others from doing so out of fairness reasons.
We have now reached a span of six month nearly consisting of nothing but empty promises and denial. It is just enough now.
Also keep in mind that we will change the reviews and take back everything we can as soon as HTC commits to the issue in the shape of a real fix.
Thank you for your understanding.
[EDIT]
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
I would like to edit your german template, impressive german you got there (where do you come from mate?), but i would like to take out a few minor glitches, makes it sound a little smoother then. Do you mind?
Here's the edit. Take it or leave it: https://docs.google.com/document/d/1pJUpTGLz8PNJkwqwRg1IhardJys172wwyv3sMp5Zvh4/edit
Click to expand...
Click to collapse
You got promises from HTC? Truth full though they support their phones better then most my sidekick never received an update from Samsung. My droid didn't from Motorola. Holy**** my HTC oneS did though. Give it some time you can't expect to fix an edge data problem when everyone uses 3g/4g right away lol. Anyways I'll go back to my thread as to not clutter your guys thread we can argue about the ethics there if you like.
Sent from my HTC One S using xda app-developers app
Trust me, no real harm done, this is a mere try to threaten a giant. It will probably just show that we are serious but never bring down the sales figures. That is a dream. But a dream worth the while. And mate, it might help us at the end of the day.
HTC promises fixes since two month at least, has released 3 updates (one of them just being a voda) of which each manipulated the issue in a slightly different way and looking at it in sequence gives the impression of HTC actually testing a fix on us. Which is so not right. We are not getting paid as beta testers.
There is one user on a German forum claiming he got an ETA for the final fix, named the 8th of October. I think thats just bullsh from either him or the agent he spoke to. Anyhow: if there is such a thing as an ETA, its just so unfair to not let us know and let us fry in our pains here.
I think many of us would willingly test stuff out and help to get this resolved asap but its just like we are treated like idiots since month. It just makes me feel so stupid and i ask myself why do i do all this data collection, analyzing, thinking about solutions, chatting with people to try desperate measures ( Tecardo already nearly bricked his unit trying to figure out a fix on his own)...
Its just such an EFFIN pain!
It needs to go away.
My phone resorted to locked buttons variant of the issue all freakin day today! kept unlocking it so i could - maybe - use it for a few seconds until the buttons locked up again...
And honestly, i am short of giving up, selling it on ebay and buying a HOX instead on Ebay Local markets every day. Every Day i keep thinking about this but i wont for two reasons: i have some honor left and i wont sell THIS POS to anyone in that state. The other reason: there is no other phone i would feel comfortable with so much. The HOX gets close but honestly, its made from plastic and its not nearly as nice. The phone is too big too.
This whole campaign sounds like a bad idea. Using threats to get your way is not the proper way to get people to listen. All the and reviews will do is discouraged people from buying the one s and if this happens HTC will offer less support. Why spoil the dozen if one egg is bad
Sent from my HTC One S using xda premium
why keep a dozen bad eggs if only one is good?
And: we think we don't threaten. We rather believe we haven been overly fair to a company that is not fair to us. We have all kept very very quiet. Most have not rated the phone or reviewed it yet because most expect this to not hit the majority and most did not take action to not spoil the dozen. We have quietly dealt with HTC support. But now it becomes apparent more and more that HTC support just does nothing, zip, nada. It is a real joke. Not a funny one though. So what this is, is that we are no longer wanting to be quiet. We want everyone else to know that there is problems with these phones. Potential ones. It is not just all candy.
and believe me, the matter has been discussed between us up and down the argument ladder since beginning of august. I said that already. It will NOT permanently damage sales. Naming it a bad idea means you believe in it having more effect than we do.
Trust me, it will NOT have such a major impact. We will never manage to rate it down on all relevant sites. All that will happen is a little too much salt in the pie.
It will draw attention to the problem. Not more. And once HTC acts correctly, the reviews will be all praise and hallelujah.
No whining. We had enough mercy. This should have been sorted at least 3 month ago. The issue became apparent in April. Now we have september. Which is closing in on october. So that makes it getting close to 2 quarters of a year. I and many others reckon one quarter to fix a very serious issue that hits hundreds of people more than adequate.
We don't even have near the resources HTC has but in the same 5 and a half month we got very near the source of the problem. The only thing that keeps a few people from finally fixing it is the goddamn Security HTC put on the phones.
So, ironically, we can't even fix it ourselves even though we probably could because HTC doesn't allow us too.
How would you feel in that situation? I think we act very rational, very well discussed and very controlled.
This will NOT damage anyone.
Please have trust.
Fredfly said:
This whole campaign sounds like a bad idea. Using threats to get your way is not the proper way to get people to listen. All the and reviews will do is discouraged people from buying the one s and if this happens HTC will offer less support. Why spoil the dozen if one egg is bad
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Let me make a wild guess here: I am willing to bet that you don't have this issue. Am I right? So you don't have the bad egg. Now imagine you did...
Because if you did, I'm pretty sure you wouldn't say this, especially after having written to HTC for support and gotten an automatic reply, or none at all, or having returned your phone and waited just to end up with the same result etc etc.
Again: if your phone works perfectly, congratulations! I wish I was in your shoes. But I'm not, and neither are many others. So, after having tried every other way, we end up here. If you have a better suggestion, I will gladly take it. Maybe exchange your phone for mine, how about that?
Nobody is forcing anybody to do anything here. Those who want to take part in the action probably have good reason to, because spending time creating user accounts and posting on websites is not that fun. Trust me, I know Yet if people do it, it means that they have a pretty strong motivation to do so, and no other choice.
Bottom line: I am looking forward to enjoying my One S fully, like you probably do, when this issue is fixed. But I will do what it takes to get there!
If you cannot understand this, fair enough. I really hope you won't have to share my experience.
Live long and prosper!
Hi guys this is my first time posting although I've been reading these forums for quite some time now
First of all i'd like to thank all the devs that work so hard for this phone. We all appreciate it immensely. :good:
Now down to business.
I've started a petition for LG and T-Mobile to release an update for the T-Mobile G2x (LG-P999).
I know this seems pretty useless at this point but hey its better to try then do nothing at all
I'd really appreciate it if everyone here could show there support and spread this around.
Petition: wwwchangeorg/petitions/lg-and-t-mobile-update-the-lg-g2x-lg-p999-to-android-4-x
Please also visit the lg forums and voice your opinion.
supportlgforumcom/lg/topics/g2x_owners_reply_if_you_want_android_4_0_ics_for_our_g2xs
Were bound to get noticed eventually. If it fails at least we kinda tried to put a thorn in LG's side xD
Thanks guys, please no negativity, im just trying to help us all out after all.
(BTW had to remove periods after www, change, support, and lgforum since im noob and can't post links )
There is a difference between negative and realistic. IMHO it would be a waste of time considering nexus 4 and EULA for the g2x.
Sent from my LG-P999 using xda app-developers app
mansa_noob said:
There is a difference between negative and realistic. IMHO it would be a waste of time considering nexus 4 and EULA for the g2x.
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
I think doing nothing is more of a waste of time. It's really not that hard to just go and comment at least on the lg forums.
If you go to the lg forums you will find a this written by an LG employee:
RyanLG (Official Rep) 4 days ago
"Nope, those are just the crickets from another thread I recently posted. There is not much else to add to this 160+ comment thread that has been of popular topic for the past year. All I can say is the Thrill finally received a software update to fix many of it's previous hardware and software issues. Nobody saw that coming in a million years and what do you know, it happened! And ever since the complaints have subsided substantially about that particular device and the praise for it is at an all time high. I fully understand the complaints and frustration from all the G2X owners, you deserve some sort of resolution. The best thing you can do at this point is let your voice be heard whether it be here, but more so to LG customer support, the carrier or anywhere else. I will escalate this thread to the top with hopes of some sort of resolution. A similar process benefited the Thrill, so who knows."
What he said is what im doing, trying to get people to voice their opinion about the phone.
Also what he said about the LG Thrill gives me some hope.
If you don't wanna sign the petition i understand but at least go to the official lg forums and "complain".
It may be a long shot and will probably never happen but why not try at least, like RyanLG said, "who knows"?
Maybe just maybe if we get a lot of people to show their frustration and support for an upgrade a miracle will happen.
Won't know for sure unless we try is all i'm trying to say :angel:
Also, since development is practically at a stand still what else is there to do?
Rummage through xda forums everyday hoping for something new? x.x
Maybe we can reach out to other developers with lots of experience to look at the radio problem or build Hackfest roms? We basically only have Maz left and we can't expect him to do everything for us.
Sent from my LG-P999 using xda app-developers app
Bulletblitz27 said:
Maybe we can reach out to other developers with lots of experience to look at the radio problem or build Hackfest roms? We basically only have Maz left and we can't expect him to do everything for us.
Sent from my LG-P999 using xda app-developers app
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Maz is put through maintaining a gingerbread kernel on top of a new project that some users wanted, fixing bluetooth calling. There were some other projects maz had set put to do also. Such a nice guy but lets look at this situation realistically. This phone is a 'sunken ship'.
Bulletblitz27 said:
Maybe we can reach out to other developers with lots of experience to look at the radio problem or build Hackfest roms? We basically only have Maz left and we can't expect him to do everything for us.
Sent from my LG-P999 using xda app-developers app
Click to expand...
Click to collapse
That'd be awesome if we could contact other devs to help with the ril issue. Problem I see there though is that I'm sure many of those devs are working hard on other projects. Plus, the ril issue is something that is really difficult to resolve (if even possible?) and Idk if more devs would even be of help at this point but nonetheless the more devs working on this phone the better.
JustinBieber said:
Maz is put through maintaining a gingerbread kernel on top of a new project that some users wanted, fixing bluetooth calling. There were some other projects maz had set put to do also. Such a nice guy but lets look at this situation realistically. This phone is a 'sunken ship'.
Click to expand...
Click to collapse
I agree maz is super awesome! To me it seems like he's the only dev currently doing anything. Im using his latest beta kernel and my phone is not only snappy but also has awesome battery life so much props to him.
And I have accepted that this phone is a sunken ship but I will never lose hope
The phone is 2 years old at this point in the States. The end of life of the device through T-Mobile was January 2012. The hardware was pretty much a prototype version of the current Tegra 2 platform, and we'll never know the proper way to code for it. The RIL issues will never get fixed, nor did they have a shot to be fixed. If you're still on the device, you're either like me and too poor to afford an upgrade, or somehow stuck in a deal for the phone. If you used an EIP through T-Mo, you can pay it back early instead of monthly and get yourself a new one on the plan.
In the end it comes down to knowing exactly what phones are going to be popular for developers. Nexus devices and the Galaxy line are where you want to be if you want good support. That's where all the action is and will be for some time. The HTC One shows some promise, but with AT&T locking the bootloader, that's one less carrier brand that can be unlocked.
Pick wisely and don't bother with this stuff. Getting your hopes up will only cause you more anger when the truth comes around.
"The hardware was pretty much a prototype version of the current Tegra 2 platform, and we'll never know the proper way to code for it."
Interesting. Are you saying that the entire Optimus 2X line of phones was not based on the Tegra 2 platform used on other phones, but rather an incomplete prototype (probably because they were rushing it to market), or that this is only true for the G2X (aka P999), hence the differences between it and the other models?