It's a new phone. It will have issues. Get over it. I've never seen so many people complain about something. It is literally the best phone you can get right now. If it doesn't work for you get an iPhone. I love this phone even with the issues it has. They will be fixed. Sorry just my two cents.
Sent from my HTC One X using Tapatalk 2
It still amazes me that people complain about a new device having issues. This is HTC's new flagship device which has been created from the ground up. It's the first generation of said flagship line and is bound to have issues. Guess no one here had a 2g iPhone. Sure it was amazing, but I also had its short comings.
I returned my HOX cause they didn't have any available for exchange. Going to buy one tomorrow from Walmart. Can't wait to get it back.
Sent from my iPad using Tapatalk HD
Ddot196 said:
It's a new phone. It will have issues. Get over it. I've never seen so many people complain about something. It is literally the best phone you can get right now. If it doesn't work for you get an iPhone. I love this phone even with the issues it has. They will be fixed. Sorry just my two cents.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I started a thread like this and it was closed in about 5 mins or less. It seems like complaining on here is the norm and not the exception. There are definitely some issues here and there...luckily for me, they don't affect me too much because of how I use the phone. Every phone I have had has had issues...best phone made period. Glad you're enjoying it.
Sent from my HTC One X using Tapatalk 2
powerwagon said:
I started a thread like this and it was closed in about 5 mins or less. It seems like complaining on here is the norm and not the exception. There are definitely some issues here and there...luckily for me, they don't affect me too much because of how I use the phone. Every phone I have had has had issues...best phone made period. Glad you're enjoying it.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I concur. It's ok to have threads like "Multitasking is a joke on this device", "Who else is returning their handsets?", "Disappointed w HTC QC" etc. but it's not ok to have a thread confronting the complainers. It's true that if you spend money on something and it has issues you're entitle to complain but srsly saying **** like "Im gonna return my HOX and buy an s3" is just plainly redundant. This phone is a complete new direction in manufacturing technology for HTC and the only thing I can chastise them for is the fact that they seem to rush it out, but I can totally understand that it has software/hardware issues. Instead of threatening to return and to buy from Samsung, why dont people just either do it and move on w their lives, or be patient and wait for a solution? Look at the screen flickering issue being incrementally solved as an example. Moreover, the S3 hasnt come out yet so stop it the comparing bs already. Werent the S and S2 plagued w issues upon launch as well?
Mini rant: Samsung hasnt changed their handset manufacturing or design since like forever (really I have a 2008 Samsung f480 or something and it looks reminiscent of the Galaxy line) so it's expected that their handset making process is more refined. It's not fair to compare an old-fashioned design w something as innovative looking as the HOX.
So, you are COMPLAINING about complainers? How is your topic any different from the rest? At least the topics where people complain about issues, helping raise an awareness of the problem, with a hope that the developers will fix them, while topics like this have absolutely no purpose whatsoever.
louis.b said:
"Multitasking is a joke on this device", "Who else is returning their handsets?", "Disappointed w HTC QC"
Click to expand...
Click to collapse
The great news is that the SGS3 will be in people's hands in less than two weeks. If the launch goes like the i9100, and GN, the comparisons to "perfect" that we've been seeing will suddenly look pretty feeble. As they say, "he who laughs last, laughs best."
---------- Post added at 10:17 AM ---------- Previous post was at 10:13 AM ----------
[email protected] said:
So, you are COMPLAINING about complainers? How is your topic any different from the rest? At least the topics where people complain about issues, helping raise an awareness of the problem, with a hope that the developers will fix them, while topics like this have absolutely no purpose whatsoever.
Click to expand...
Click to collapse
There's little constructive conversation in the complaint threads. No one's trying to put their heads together to clarify and resolve a problem. They are ***** fests. The multitasking thread is a great example. 2/3 of the posts are just "OMFG, this is inexcusable" pile ons. And anyone that dares say it isn't bothering them is squashed like a roach.
I agree people need to stop *****ing. Nobody forced u to buy the device. If u don't like it return it. Otherwise stop *****ing.
Sent from my HTC One X using XDA
Its a new phone thread. Give it 2 months and all the trolling complainers will be on to the next phone with an irrelevant quadrant score that is 10% better.
[email protected] said:
So, you are COMPLAINING about complainers? How is your topic any different from the rest? At least the topics where people complain about issues, helping raise an awareness of the problem, with a hope that the developers will fix them, while topics like this have absolutely no purpose whatsoever.
Click to expand...
Click to collapse
Yep...65 pages of the same people threatening to take their phones back will definitely help raise awareness.
Sent from my HTC One X using Tapatalk 2
powerwagon said:
I started a thread like this and it was closed in about 5 mins or less. It seems like complaining on here is the norm and not the exception. There are definitely some issues here and there...luckily for me, they don't affect me too much because of how I use the phone. Every phone I have had has had issues...best phone made period. Glad you're enjoying it.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I agree. People can complain for 65 pages about a new phone, but if someone creates a thread about being tired about all the *****ing, it gets closed immediately. The reply by the Mod was condescending and rude, yet he allows other threads to continue. No surprise though, it's the XDA way.
Sent from my HTC One X using Tapatalk 2
BarryH_GEG said:
There's little constructive conversation in the complaint threads. No one's trying to put their heads together to clarify and resolve a problem. They are ***** fests. The multitasking thread is a great example. 2/3 of the posts are just "OMFG, this is inexcusable" pile ons. And anyone that dares say it isn't bothering them is squashed like a roach.
Click to expand...
Click to collapse
So, what are you proposing about that particular? We should all just shut up, go with the flow enjoy the broken phone? Seriously, one thing is complain about something minor, like theme colors, another is something that makes the phone virtually unusable. The more people complain about such things, the more the manufactures get aware of that, the more chances they gonna do something about. Maybe perhaps we should get another topic where people can vote if they like it or not the multitasking is working?
Topics like this on other hand, has no practical or any other usage. That's my point.
[email protected] said:
Topics like this on other hand, has no practical or any other usage. That's my point.
Click to expand...
Click to collapse
Actually, topics like this help to even out the discussion and see both sides of the story. A casual user would get the impression that the phone was garbage and no one likes it if all they read are complaints. It needs to be known that not everyone is complaining about the phone. The last thing anyone wants is a media blackout.
Sent from my HTC One X
Make a Complaint section?
Sent from my HTC One X using xda premium
wbell1987 said:
It still amazes me that people complain about a new device having issues. This is HTC's new flagship device which has been created from the ground up. It's the first generation of said flagship line and is bound to have issues. Guess no one here had a 2g iPhone. Sure it was amazing, but I also had its short comings.
I returned my HOX cause they didn't have any available for exchange. Going to buy one tomorrow from Walmart. Can't wait to get it back.
Sent from my iPad using Tapatalk HD
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Click to collapse
Seriously?
This is nothing like the first iphone. Android has been around a long time, Android 4.0 is like 7 months old. It's the same camera module from the year old SGS2.
What is so revolutionary? I like mine a lot, it's a slick phone, but it's not that groundbreaking.
[email protected] said:
So, what are you proposing about that particular? We should all just shut up, go with the flow enjoy the broken phone?
Click to expand...
Click to collapse
Both Samsung and HTC have designed their products to meet the needs of millions of people. Along the way there were bound to be compromises. If any of those compromises don't meet your needs, don't buy the phone. XDA probably represents at most 5% of the phone buying public. For 25% of the 5% to think they can band together and try to make multi-billion dollar companies bend to their wishes is pretty naive. So by all means, have at it but don't ridicule the people that see the futility in some of the complaining.
Some of the features of the navigation system in my car drive me crazy and other members of its forum agree. It would be laughable for a small group of us to flame the manufacturer expecting them to revise the system because we don't like it. But yet, here on XDA, that's a pretty much daily occurrence. I don't like the way the automatic soap dispenser works on my dishwasher. Maybe I should gather up a group of fellow disgruntled owners and spam the manufacturer's Facebook page demanding they change it. If you want to send a message to a manufacturer stop buying their products. That'll get their attention a lot quicker than #neveragain campaigns. The GPS on the SGS (i9000) was in fact with no debate FUBAR. Owners launched the largest social campaign I've ever seen trying to get Samsung to fix it. Samsung never responded. They and Apple now share 90% of mobile device profits. Oh well, so much for that.
I don't know what you guys do for a living but decisions at large companies aren't emotional; they're statistically and financially driven. In cases like Asus and HTC unlocking their bootloaders it wasn't the rallying of the 25% of the 5% that made them rethink their policies. They were probably on the fence to begin with and the positive PR and low financial impact is what got them to change position. A device can easily meet the manufacturers financial objectives even if the entire XDA universe boycotted it. We're described as "enthusiasts" and make up a small but vocal part of the phone buying universe.
HTC's now on record saying multitasking is working as designed. Everyone here is still in their remorse period. You have two choices: 1) return the phone, 2) keep it and hope that since this is now on HTC's radar maybe there may be some future improvement. Option 3, which a lot of people seem to be taking, keeping the phone and *****ing among themselves isn't going to change how multitasking works.
Things like petitions and posting on social sites are fine. They are ways of communicating with the manufacturers and letting them know how some of their customers feel about their decisions. But as with everything, there's a time to call it a day and move on. This isn't a civil rights fight; we're talking about features on a phone. And of our "issues" probably 10% would even be noticed by the phone buying public in general.
BarryH_GEG said:
Both Samsung and HTC have designed their products to meet the needs of millions of people. Along the way there were bound to be compromises. If any of those compromises don't meet your needs, don't buy the phone.
Click to expand...
Click to collapse
The problem here is none of such compromises are publicly available for users to weight their decision with, none of the reviews have mention such crucial flaws, they have some cons about colors in photos or phone being too wide, but nothing that would greatly affect user's experience with phone's usage. Customers will have to experience it themselves, which means they will have to buy it first. (for example LG Nitro HD has defective hardware compass and the only way to know about it to experience it yourself, because nobody is talking about)
In this particular case with multitasking, the only people who's not getting affected by it are the same people who shouldn't buy such phone in the first place, since they just wasting money on something they don't use to it's full potentials.
Also, the same logic as "don't like it, don't buy it" can be applied to the OP complaining about the complainers - don't like it, don't read it, move along. But, it's just does not work in our imperfect world...
[email protected] said:
it's just does not work in our imperfect world...
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Click to collapse
On this, you and I totally agree. Part of what makes XDA fun (for me) is the difference of opinion. It's interesting to see what's important to people and how everyone uses their device differently. The battles always start when smart, knowledgeble, strong-willed people all try to get each other to agree. And I've never seen that happen here or anywhere else.
Imagine I'm making a thread like "Who else is not returning their HOX and dont give a **** about the Samsung Plasticky s3". Pretty sure it will be closed so quick my chair still doesnt get warm yet.
ECEXCURSION said:
Actually, topics like this help to even out the discussion and see both sides of the story. A casual user would get the impression that the phone was garbage and no one likes it if all they read are complaints. It needs to be known that not everyone is complaining about the phone. The last thing anyone wants is a media blackout.
Sent from my HTC One X
Click to expand...
Click to collapse
No i think what is being said is that these threads dont help other users, they just are meant as a knee-jerk reaction to complaints threads. If you want to do what you are suggesting in your post, then you should start a thread along the lines of "I love this phone and here's why", not "tired of the complaints." That's just a complaint about complaining, plain and simple.
I also started a thread speaking of my problems with the one X and I got a bunch of people whining about my whining which I don't understand. And the point of the thread was not intended to go that route. Anyways I guess alot has changed here in XDA.
Sent from my HTC One X using xda premium
Related
Hi, I'm an Incredible S owner but I thought I'd cross-post this here since it applies to the Desire S as well.
There's a new online petition to protest HTC's decision to introduce signed bootloaders that prevent rooting and the use of custom ROMs on their phones. It's on a website called Groubal which takes customer complaints directly to companies if a petition gets enough signatures.
If like me (and most of us on the IS forum!) you want to see HTC's decision to lock down all their new phone firmware reversed, please go to this page and sign. Maybe if there are enough of us, HTC will be forced to listen.
Thanks for your time!
i signed but well, you really think htc is caring about that partition?
they give a f*** for those low % of persons wanting open bootloaders
Really? I mean, come on really?
I'll sign but these never do any good. The only thing companies a big as HTC respond to is money. If enough of us switch to Samsung and LG maybe they'll listen. Problem is Im still buying Evo 3D as their is a glimmer of hope that it will be unlocked or hacked. If its not within the first 30 days its going back.
Sent from my PC36100 using XDA Premium App
IS is obviously Incredible S, piece it together before you post insulting comments
I figured it out about 2 seconds after I posted but looks like you already read it. Definitely wasn't insulting though and IS is not obvious. Never heard it refered to as IS only Inc S. Internet and their damn acronyms for everything!
To me it seemed like it should of read "If you're like me (and most of us on the forum ARE) "
Sent from my PC36100 using XDA Premium App
OneStepAhead said:
I figured it out about 2 seconds after I posted but looks like you already read it. Definitely wasn't insulting though and IS is not obvious. Never heard it refered to as IS only Inc S. Internet and their damn acronyms for everything!
To me it seemed like it should of read "If you're like me (and most of us on the forum ARE) "
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Apologies for any confusion, I wrote it in a bit of a hurry! As long as you got the gist of it, that's the main thing.
OneStepAhead said:
I'll sign but these never do any good. The only thing companies a big as HTC respond to is money. If enough of us switch to Samsung and LG maybe they'll listen. Problem is Im still buying Evo 3D as their is a glimmer of hope that it will be unlocked or hacked. If its not within the first 30 days its going back.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
This partly true. HTC have been a long way short after the HD2 (clearly ahead of the market), but now with the Sensation they have a chance to capture the high end consumers again.
We are another segment of consumers and a small one at that; if we don't buy HTC phones then I doubt it would make a big enough dent in their revenue to matter. BUT in my opinion we are a group at the forefront of having the most strict requirements. Those that push the boundaries of these phones, critiquing ever bit of software/hardware far more than the average consumer. If we were listened too a bit more HTC might realise that we hack and root our phones because we know they have the potential to be better, a potential that HTC need to realise to beat the likes of Samsung (who are improving on their software and at this rate will soon offer consistently better phones than HTC).
We should be embraced, not excluded.
OneStepAhead said:
I figured it out about 2 seconds after I posted but looks like you already read it. Definitely wasn't insulting though and IS is not obvious. Never heard it refered to as IS only Inc S. Internet and their damn acronyms for everything!
Click to expand...
Click to collapse
As a non-native speaker I hate acronyms too, and if you didn't mean that in an insulting way, my apologies ...you know what they say...think before ink
PS: to me it was obvious especially after pointing out he's from Incredible S forum...plus Desire S is often reffered to as a DS
But I think HTC will never listen to petitions like this... sadly... (but I signed it nonetheless )
Just signed it, although the chance of HTC to reconsider unlocked bootloader is very slim. Hopefully their sales will be affected by this poor decision.
These companies don't care about petitions. They only follow their agendas.
Still rocking the Incredible with the XDA Premium App.
Never give up trying...
Don't know how much this will help, but signed the petition.
i will sign just for the cause.
its a no win answer for HTC. if they claim only a small percentage of users root and that this wont effect sales, then why spend the money to lock their bootloaders if such a low percentage of users even root anyway? seems like a waste of resources and money if virtually nobody roots.
and if a high percentage of users DO root, then why lock their bootloaders since that would indicate those users buy HTC specifically for the rooting abilities.
either reason HTC uses as an excuse, it goes into the makes no sense answer response.
Watch the video (In case you havent seen it yet!). In it Matias Duarte explains how the Android team is beginning to try and create a cohesive and unified atmosphere with the os at the most basic levels. I for one, am absolutely thrilled to see that they are finally going to be paying attention to design and aesthetics. Usability of the platform can also benefit from this immensely.
I am also tired of people saying "ICS isnt all that special". It really doesnt matter how "special" you think it should be. What matters is that its the next iteration of the os. We all want to have our devices updated and current. So wanting this on our devices has less to do with design in this sense, and a lot more to do with jumping on the wagon of unification. I would greatly prefer beautiful apps and ease of use over anything Gingerbread has offered us so far. Now I already know that a lot of the visual benefits of ICS come mainly from theming and such, but its profoundly more exciting when the theming itself is coming from the creators of Android and not some hard-to-find source in the app market.
Lastly, I would appreciate it if you guys could give your thoughts on this. Are you excited to see the new direction the Android team along with Matias, are going in? Do you feel that they are focusing on some rather important points in the software (usability, framework, aesthetics) or not? And of course please keep the flaming and crude/rude comments to yourselves. Thanks all for listening to my rant.
~~Vince
Heres the new design guidelines site they have up.
tazbo28 said:
Watch the video (In case you havent seen it yet!). In it Matias Duarte explains how the Android team is beginning to try and create a cohesive and unified atmosphere with the os at the most basic levels. I for one, am absolutely thrilled to see that they are finally going to be paying attention to design and aesthetics. Usability of the platform can also benefit from this immensely.
I am also tired of people saying "ICS isnt all that special". It really doesnt matter how "special" you think it should be. What matters is that its the next iteration of the os. We all want to have our devices updated and current. So wanting this on our devices has less to do with design in this sense, and a lot more to do with jumping on the wagon of unification. I would greatly prefer beautiful apps and ease of use over anything Gingerbread has offered us so far. Now I already know that a lot of the visual benefits of ICS come mainly from theming and such, but its profoundly more exciting when the theming itself is coming from the creators of Android and not some hard-to-find source in the app market.
Lastly, I would appreciate it if you guys could give your thoughts on this. Are you excited to see the new direction the Android team along with Matias, are going in? Do you feel that they are focusing on some rather important points in the software (usability, framework, aesthetics) or not? And of course please keep the flaming and crude/rude comments to yourselves. Thanks all for listening to my rant.
~~Vince
Heres the new design guidelines site they have up.
Click to expand...
Click to collapse
I can't deny that I would be overly excited if ICS came to this device, haha.
Sent from my SAMSUNG-SGH-I997 using xda premium
Kevinr678 said:
I can't deny that I would be overly excited if ICS came to this device, haha.
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
+1 internets I totally agree!
As nice as ICS's upgrade would be...it's not in Sammy's or AT&T interest
Sammy want's device sales and AT&T wants new/renewed contracts. By limiting ICS to 2012 devices, it provides incentive for 2010/2011 device owners to pony up for the new hotness with the new software.
Now before anyone wants to say, "WAIT WAIT, Apple..." save it. We're not talking about Apple here. Sammy is the OEM and they control what happens for the product line.
Sure you can wait for a dev to 'hopefully' get around to releasing an ICS port and yeah, it may be decent. That's your choice.
My upgrade plans begin in 2013 when ICS should have a few months in the wild and become more mature. By then all my smartphones will be eligible for upgrade discounts. I have no issue with AT&T's service as they allow me to keep my grandfathered unlimited data plan.
I'd rather have ICS when it's grown up and not so much a baby. Also, fully functional on my device too would be nice.
Interviewer is huge fan of Apple I can see
The main reason i want ics is so i can impress my friends lol. It also just has features that i just like better. Im not going to die without it, but it would be nice with it. Im sorry guys who have to wait for their contract, both my parents have their upgrades up and both are fine if they get my infuse, and i get the note.
durvall said:
Interviewer is huge fan of Apple I can see
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Click to collapse
Joshua Topolsky! My man! He was the senior editor at Engadget.com before leaving to start theverge.com. He actually left his Apple iPhone after the 3gs I think. He soon thereafter bought a Nexus One. Which I think he still uses to this day. And touts it every chance he gets. He does however praise apple for incitefull design and craftsmanship. I mean he is in a business (tech blogging) that is notorious for praising the behemoth company(not that this is a good thing) But trust you me when I say he isn't afraid to drop the hammer on Apple when he voices his gripes over their products. I would venture to say that most blogging sites require their employees to work on Macbooks now though. It seems to me that they would rather choose a totalitarian system like the Macs because they are less prone to buginess and viruses. And when your in an industry that thrives off of having secure data on close deadlines and less vulnerabilities, Macs (imo) just do it better. I dont use a mac, never have, I have had an Iphone 3g one time for a while. But will probably never go back. Unless I become rich or something. You do have to admire their design principles though both physically and software wise. When you compare Apple's aesthetics to Androids up till now, its just no-contest which is more cohesive and well thought out.
durvall said:
Interviewer is huge fan of Apple I can see
Click to expand...
Click to collapse
So is Samsung.
Sent from my SGH-I897
funny thing is I used to frequent a guitar forum and a well known member was a Samsung senior cdma systems engineer and his phone was an iPhone. that was before cdma iPhones existed so he was obviously on att which is big in texas. he didn't boast about apple too much nor Samsung, basically the only things I remember that stood out was he refuted the idea that the apple products have Good audio. said the newer apple products are not as good as the older ones and suffered from clipping (overdrive basically) and boasted the galaxy s in that area. but when it came down to it he was a fan of ios for the accessories and high quality audio software (garage band for the ipad) and got an ipad 2.
i always have an upgrade....(4 lines=leverage) .. but i will not purchase another phone until ICS is available, especially because of updates. i want the note..but if no ics pre-installed..i aint buying.. i almost went to verizon for the nexus but they dont have good coverage where i travel
ICS should be important to everyone. Even if only for the principle of it.
Sent from my SGH-I897
Anyone currently working on ics?
Sent from my SGH-I997 using XDA App
dustinhayes93 said:
Anyone currently working on ics?
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
yeah but they haven't posted progress so its anyone's guess as to what issues they are having. remember the people working on it have real lives and are doing it as a hobby. so i don't think anyone is working on it full time.
Yea of course. Its great to know it is being worked on. Anything is better than nothing!
Sent from my SGH-I997 using XDA App
LinuxBozo still around? I had some questions for him..
Sent from my SGH-I997 using Tapatalk
theROMinator said:
LinuxBozo still around? I had some questions for him..
Sent from my SGH-I997 using Tapatalk
Click to expand...
Click to collapse
he drops in to a thread every once in a while especially the "all the devs jumped" threads. he was never that big on posting. I dunno if he answers pm's.
Dani897 said:
he drops in to a thread every once in a while especially the "all the devs jumped" threads. he was never that big on posting. I dunno if he answers pm's.
Click to expand...
Click to collapse
Yes, he does. I've spoke with him before. I was just hoping he hadn't jumped ship.
Sent from my SGH-I997 using Tapatalk
theROMinator said:
Yes, he does. I've spoke with him before. I was just hoping he hadn't jumped ship.
Sent from my SGH-I997 using Tapatalk
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Click to collapse
I don't think so. I know at one time he said he didn't like change.... whether he'll post work after his ics thread got trolled on I don't know.
theROMinator said:
Yes, he does. I've spoke with him before. I was just hoping he hadn't jumped ship.
Sent from my SGH-I997 using Tapatalk
Click to expand...
Click to collapse
He will probably answer in this thread lol but he is. One of the leads with the infuse cm7 team. He has been busy with other stuff though (carpantry). He is around. Ics will come someday hopefully...
even though some people will drop their Infuse's this Spring, Im really hoping some devs will still try to bring over ICS for the people who want to feel out the year on devices. I wish I wasnt so disorganized, otherwise i might actually have the capacity to learn how to develop. =/
Hi all,
I have been a member of XDA since 2009 starting with a WM6.1 Samsung Omnia and then becoming a HUGE Android fan. I have much respect for all of the great DEV's here and for the community in general and as such but I would like to see your opinions on the following...
After being here for so long and seeing so many different issues with so many different devices...
Do you think that Manufacturers release devices that are "sub par" or "incomplete" (per say) on purpose because they know that there are MANY Developers out here and on other forums that will essentially fix these "shortcomings" for almost nothing?
What do you think? Please vote AND leave a reply for discussion.
Thanks...
I think they do so they can bang phones phones out quickly to increase their revenues faster.
Sent from my R800i using xda premium
cornishronson said:
I think they do so they can bang phones phones out quickly to increase their revenues faster.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
I agree with this
cornishronson said:
I think they do so they can bang phones phones out quickly to increase their revenues faster.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
I agree with this also. That was my point to this thread. It does not seem very professional to me however especially since these Manufaturers are now essentially sitting back and waiting for DEV's to finish or fix their software, etc...
There's nothing wrong with the devices, at least not all the time.
On Verizon the majority of issues are a result of all the bloatware and unnecessary processes that they set up the phones to run. Certainly Blur and Touchwhiz and what not don't help, but I don't think they're the major culprits. Roms sitting on top of them often run with few to no issues.
It's the carriers, not the manufacturers.
MissionImprobable said:
There's nothing wrong with the devices, at least not all the time.
On Verizon the majority of issues are a result of all the bloatware and unnecessary processes that they set up the phones to run. Certainly Blur and Touchwhiz and what not don't help, but I don't think they're the major culprits. Roms sitting on top of them often run with few to no issues.
It's the carriers, not the manufacturers.
Click to expand...
Click to collapse
I agree with you on that but what about things like "the volume is too low", or "bad screen colour" and other defects like that? There are DEV's (Supercurio for example) who essentially take these types of issues and "fix" them essentially for free. Why cant the Manufacturers (Samsung in this particular example) just ensure that these issues are caught in the QA/QC stages before they ship their devices?
Dont get me wrong... I as a USER think its FANTASTIC that we have devoted DEV's that will do this for us but I also feel that it is the Manufacturers responsibility to ensure their products meet specific quality standards before they put their devices up for sale.
Well the case doesn't really apply to the sgs 2.
But I do wish we could get full sources.
$1 gets you a reply
Well, things like screen color issues definitely seem to be symptoms of a rush job. I don't understand how so many RAZRs could have green screens on low brightness and problems getting stuck in landscape and it was never noticed unless it got rushed out. Things like that should definitely be caught and corrected in the testing phase.
Fewer devices, more focus for the win.
yiannisthegreek said:
I agree with this also. That was my point to this thread. It does not seem very professional to me however especially since these Manufaturers are now essentially sitting back and waiting for DEV's to finish or fix their software, etc...
Click to expand...
Click to collapse
Yes I agree, they sit back raking it in and put all there work into marketing more than the product while leaving the real work to the volunteers to put the missing pieces of the puzzle together.
Sent from my R800i using xda premium
I feel the manufacturers leave issues so they can push their new phones as "fixes".
Sent from my ADR6425LVW
OF Course! they just want to make quick money and most dont support their phone after a while.
I strongly believe they do! I can only imagine the amount of money they save not having to worry about the little things.
"Ohh you have problem XYZ with this device, well here we are three months later with a newer version with a fix for that. Now I know that it takes a lot longer then three months to get a phone ready and out the door but just take it from us we we able to do it..."
I see some people definitely agree with me on this. Keep the opinions coming...
I don't think they release incomplete devices. I feel as if they need to just push the device out on schedule, and if its complete great, if not, of well.
Sent from my 2ghz Impulse 4G
KayxGee1 said:
I don't think they release incomplete devices. I feel as if they need to just push the device out on schedule, and if its complete great, if not, of well.
Sent from my 2ghz Impulse 4G
Click to expand...
Click to collapse
Doesn't that seem a bit "shady" though? And why do we as consumers keep on gobbling up these "defective" (some yes, some no) items and never do anything about it?
Ill be the first to admit it... When there is a new device out and I want it... I GET IT on impulse but still... for upwards of $600.00 per device that has ANY KIND of deficiency seems completely wrong for the manufacturers to be selling...
Touch Button Issue HTC One S - Communication campaign "Operation Rolling Thunder"
Hi all,
If you ended up on this thread, it probably means that like many others, including me, you have experienced the so-called "Home button issue" on your HTC One S. To sum it up very briefly, it happens mostly when you're on EDGE and the signal is weak: what then happens is that all the sudden, your phone simulates rapid presses of the Home Button, leading to your display switching constantly between the main Home screen and the "helicopter view" showing the 7 home screens. When it happens, the buttons become useless, and you cannot use your phone anymore. Needless to say it is a really annoying matter...
As you may know, there are many threads that report the issue in many different countries, which leads to believe that hundreds if not thousands of users are having the same issue... XDA has a very complete thread on the matter, which focuses on grouping people reports, hypothetical fixes, leads, ideas, comments etc. I strongly suggest you check it out if you haven't done so yet after you're done reading this post. Here's the link:
SneakyGhost's "report/troubleshooting" thread regarding Home button issue
You will also find a link to a spreadsheet in this thread where you can write yourself in and describe your issue and its circumstances, thus helping people working on the issue to figure out a solution. Big thanks to SneakyGhost and ZoesDad for all the work! Remember to write your details in the sheet when you're through this post if you haven't done so yet. Here's the link:
SneakyGhost's spreadsheet for reporting the issue
Now, if you followed up on this issue, you will soon notice that many users have reported the problem to HTC, starting some months ago. The results were nowhere near satisfying:
No reply at all to their complaints;
Automatic emails from customer support telling people to restart or factory reset their phones, even though they had explained that they had already tried this in their mails;
Requests to send their phones in for repair. After weeks, customers would get their phones returned, with the exact same issue still present;
Emails from HTC stating that they were (finally) aware of the issue and that a patch would be released in the coming days/weeks. That was months ago, nothing has happened as of yet...
Bottom line: Nothing happened, the matter is still not solved, and we are all still stuck with devices that can stop working at any given time if the signal starts going down. Inacceptable. Time to act!
Operation Rolling Thunder
Apparently, HTC needs a little "motivation" so solve this issue, so here is my suggestion (I discussed the idea with some people on SneakyGhost's thread, link to exact page here):
In order to make ourselves heard, we need to join in a combined effort to attract attention of HTC through the media. I therefore started posting negative reviews of the HTC One S on numerous websites that review or sell the product. On each of them, I left a comment reporting this issue and advising people not to buy the phone until the matter was resolved.
...And here is where I need your help: I ask you to take a little time off and start doing the same. I will try to make it as easy and fast for you as possible.
The goal is to "spam" review and sales websites with so many negative reviews that the phone's average note will sink to the bottom. Thus, when people will check out the phone, they will see a quite good editor's note, but a very low users note. They will most probably then read users reviews and find out about the issue, which will lead them to delay their purchase or switch to another model or brand... They will talk/comment about it, and so on.
If enough people in various countries participate to the action, we will make quite some noise, and I am convinced that HTC will hear about it. Actually, my plan is to let them know asap that such an action is ongoing. I want them to be aware of this, and I believe we should regularly "invite" them to read our reviews on famous websites, and let them know that we will not stop until the patch is released. No promise of future upcoming patches will stop this action. The only way for them to stop us from spamming websites with unhappy comments will be the release of a patch that adresses the issue. Only then will we stop our action and edit our reviews/comments.
Operation Rolling Thunder: Phases
Phase One:
Leave posts/reviews/comments on famous review and/or sales websites
Send updates regularly to HTC about progress. If no patch after 1-2 weeks, proceed to phase two.
Phase Two:
Send emails to the carriers/tech supports of respective countries
Send regular updates to HTC about progress. If no patch after 1-2 weeks, proceed to phase three.
Phase Three:
Send emails to the media: bloggers, press...
Send regular updates to HTC about progress. If no patch by then... Improvise.
Now, I have already started with phase one on my own, and if you want things to change, I hereby invite you to join me in my effort to "motivate" our friends at HTC.
Remember to check out the two next posts. I wrote them to provide you with useful tools and advice, so that you can easily contribute to the action:
- Review templates in different languages
- Direct links to the product pages on famous websites for posting
- Some advice (my two cents)
Report your contributions:
After posting your reviews, don't forget to post your contribution through this form!
It will help us keep track of progress and maintain pressure on HTC!
You can check out the results at any given time in this spreadsheet!
(Many thanks to SneakyGhost for his advice and the idea of the sheet :good
Please keep this thread tidy:
Thank you for not postings rants, complaints or non-constructive comments on this thread. It is important, especially if we relay a link to this thread to the media/press at a later stage, that it remains factual. Posts are reserved for the following:
Your reports on where you posted reviews, in order to show involvement
Your suggestions on new links to websites to post reviews on
Constructive remarks.
Remember that this post is dedicated to the Home screen issue ONLY!
Don't forget to fill out the form when you are done posting your reviews! Here are the links to the form and to the spreadsheet!
Thank you in advance for your effort, may this campaign be successful... for all our sakes :highfive:
Post/review templates and advice
Below are some links to reviews/comments I wrote in different languages. Feel free to copy/paste them (or edit them, if you disagree on certain aspects: it's your review!) if you don't feel like writing them yourself.
Some advice when it comes to reviewing (if I may...):
A general note of no more than one star (less if possible) would be appropriate for this phone as long as the bug persists, don't you think?
Don't be hostile/rude... You are probably pissed by now and tired of waiting, but try to keep things civil. It will add to the credibility of this action and benefit the results. We don't want to sound like raving idiots, but rather like a determined group of people who want to make things happen...
I believe that it writing in the title of your review that this phone would deserve a better note if the issue was gone might help encourage HTC to provide a fix. Just stating the HTC One S is a **it phone will probably not encourage them so much, rather the opposite.
Please insert a link to this thread and SneakyGhost's in your reviews, so people can read about the issue and know what we are talking about. They should know that this is a legitimate effort, not some loose and unmotivated ranting...
In order to keep things fair, I plan to edit/adapt my reviews when HTC has fixed the issue. I hope you'll do the same...
Let's act like gentlemen: the phone wouldn't deserve such a bad note if it wasn't for this bug. Let's remember that when a fix removes the issue.
Here are the review templates:
- In English
- In French
- In German (I'm not so great in German, so you might want to adapt a little )
Don't forget to fill out the form when you are done posting your reviews! Here are the links to the form and to the spreadsheet!
Thanks for your help!
Links to review/sales websites
Here are some links to websites you might want to post on. Of course, you are welcome to post on other relevant places too.
Leave a comment in this thread with the links, and I'll update the list whenever I can!
Remember that some websites may have several HTC One Ses on sale. They can all be reviewed...
Some advice on speeding things up:
You'll always have to create a user on the websites you post on. Thankfully, it usually requires a username and a mail adress. No big deal, one minute tops! Facebook login works too sometimes...
This is how I do when a website has the HTC One S several times for sale (aka Amazon): I search for the HTS One S, then sort from highest price down in order to avoid cases and accessories. When the list appears, I open every HTC One S page in a new tab. I then go to the reviews page for each of them and start copy/pasting. It took me barely 10 minutes to review 20 HTC One S on an Amazon!
Don't comment on somebody else's review, make your own. That way, you can give a (1-star) note.
You may post on French post even if you're not French. Trust in my post
Here are the links. I tried to make sure you would end up on the right page (review page or list page with HTC One Ses)
English:
Cnet.com (post confirmed)
Cnet.com.au (post confirmed)
Amazon.com (post confirmed)
Amazon.co.uk (post confirmed)
GSMarena.com (post confirmed)
Techradar.com (post confirmed)
German:
Amazon.de (post confirmed)
Saturn.de (post confirmed)
CyberPort.de (post confirmed)
Pixmania.de
French:
Amazon.fr (post confirmed)
LesNumériques (post confirmed)
Clubic.com
Pixmania.fr
Darty.fr
LesMobiles (post confirmed)
FrAndroid (post confirmed)
TomsGuide.fr (post confirmed)
cDiscount
Don't forget to fill out the form when you are done posting your reviews! Here are the links to the form and to the spreadsheet!
Posts to publish on forums and gather people
Here are post templates you can use in order to rally people on other forums to join this action/thread. Don't forget to leave posts in video comments too
Post Template (EN)
Post Template (FR)
Post Template (DE) (I'm not so great in German, so you might want to adapt a little )
Help me spread the word. Thank you!
Right mate. That'll be a rush of people showing up I hope.
From the posts surfacing in my thread now I get the feeling that some where drawn here from sales sites already.
I haven't gotten to read through your reviews yet so forgive my ignorance: have you thought of dropping a link to this xda thread and/or mine in your reviews?
One thing I deem of major importance is making the spreadsheet reflect a true picture of the situation out there. That'll be only possible if we reach as many people as possible. So I think having the sheet linked to the product directly it would get us closer to that goal. At last 430 potential reviewers can spread it quite far and fast I guess.
Power to the masses!
Somehow I really like mobilizing a lit of people in a short time.
Have you ever heard of avaaz.org? They've gotten the most brilliant campaigning concept I know of. They managed to get a million signatures in 24h for some campaigns...
Feel the Viper!
Sneakyghost said:
I haven't gotten to read through your reviews yet so forgive my ignorance: have you thought of dropping a link to this xda thread and/or mine in your reviews?
Click to expand...
Click to collapse
Good point. Not always. I urged people to google the issue, but no direct links. Had done most of the reviewing before getting active here. I ll update my templates so the links are in there. Thanks.
Sneakyghost said:
One thing I deem of major importance is making the spreadsheet reflect a true picture of the situation out there. That'll be only possible if we reach as many people as possible. So I think having the sheet linked to the product directly it would get us closer to that goal. At last 430 potential reviewers can spread it quite far and fast I guess.
Click to expand...
Click to collapse
Agreed. How do you suggest we achieve this? I was planning on PMing those who left their usernames in your sheet. Do you have a quicker solution?
Sneakyghost said:
Somehow I really like mobilizing a lit of people in a short time.
Have you ever heard of avaaz.org? They've gotten the most brilliant campaigning concept I know of. They managed to get a million signatures in 24h for some campaigns...
Click to expand...
Click to collapse
Yep, heard about them. I think we can start as planned, and if we need some help because things aren't going fast enough, we could find some inspiration/help over there. Yet I think that even a few hundred people can achieve a lot, if they do the posting properly. As I said earlier, most product pages only have maybe a dozen reviews, so our posts will definitely tilt the balance.
Sneakyghost said:
I haven't gotten to read through your reviews yet so forgive my ignorance: have you thought of dropping a link to this xda thread and/or mine in your reviews?
Click to expand...
Click to collapse
Done! Please remember to set up a little description of this thread and big fat link leading here on your first post, will you?
Thanks!
I have not experienced the problem but I'm all in for this
Sent from my HTC One S using xda app-developers app
I appreciate your willingness to help us out, I really do, but I will have to ask you to stand down if you haven't experienced the home screen issue yet. I want ONLY people who really have this problem to post about it, or at least through this action/thread.
Why? Well, because if others do so, it undermines credibility. I want honest statements on these review websites, from people who have seen this bug first hand.
That's my official point of view on the matter. Of course, I cannot stop you from helping us anyway
Sent from my Transformer Prime TF201 using xda app-developers app
I have now left comments on most videos about this phone I could come across: reviews, but also problem reports etc.
I might have forgotten some: you are welcome to help me out
Remember: TOGETHER, WE ARE LEGION!
Sent from my Transformer Prime TF201 using xda app-developers app
I'm sorry but is this really a real issue? My whole family (not including baby brother) has the oneS were all rooted and on different ROMs(my sister just prefers stock though) and none of us have had this problem... not even once. I truly believe it is not fair for people to write bad reviews on phones because of one issue a select few are having... and ones has 4g why are you using edge? Leave a one star rating? How about you get a new phone and leave this beauty to us?
Sent from my HTC One S using xda app-developers app
I have two devices and one is ok.
I think there's people though who got a return from service with a new phone 4 times and the issue is still there. Look over at the Vodafone UK forums.
Since the facts show that it is spread over all production batches and all software variants and also even happens on the 850/1900mhz band, although far less frequent, we came to believe that this issue can theoretically affect every unit.
Those who do not suffer it are considered lucky ones for now.
I am aware that this is all looking very grim but I'm sure it really isn't. Just HTC's response is dark and grim.
It's mainly about putting more pressure on HTC since they have fobbed us of since basically April now.
I am very very sorry if this concerns you as happy user. Basically the idea for such a campaign already came up at around the end of July when I and zoesdad where discussing options but we opted to hold off such actions and also discourage others from doing so out of fairness reasons.
We have now reached a span of six month nearly consisting of nothing but empty promises and denial. It is just enough now.
Also keep in mind that we will change the reviews and take back everything we can as soon as HTC commits to the issue in the shape of a real fix.
Thank you for your understanding.
[EDIT]
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
I would like to edit your german template, impressive german you got there (where do you come from mate?), but i would like to take out a few minor glitches, makes it sound a little smoother then. Do you mind?
Here's the edit. Take it or leave it: https://docs.google.com/document/d/1pJUpTGLz8PNJkwqwRg1IhardJys172wwyv3sMp5Zvh4/edit
Roundtableprez said:
I'm sorry but is this really a real issue? My whole family (not including baby brother) has the oneS were all rooted and on different ROMs(my sister just prefers stock though) and none of us have had this problem... not even once. I truly believe it is not fair for people to write bad reviews on phones because of one issue a select few are having... and ones has 4g why are you using edge? Leave a one star rating? How about you get a new phone and leave this beauty to us?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I couldn't agree more on SneakyGhost's reply on your post. I share this 100%
I'm really happy for you, I just wish all of us would have the same things to report, trust me.
I haven't enjoyed spending half my day and my whole night all the way to 5am writing this thread, the reviews, the posts, the sheets and forms, the advices, the research and all the posting. I would have loved to just sit back in my garden and toy with my phone (which is a beauty, no argument there!) Unfortunately I can't, because of this issue. I had it no later than today when using the GPS, which would just disappear and the screen would go crazy. No way to rely on it...
As SneakyGhost pointed out, we unfortunate ones feel neglected and are disappointed by HTC's lack of action. Thus the action.
Remember this:
- We plan to adjust our reviews as soon as the bug has been mended
- We clearly point out that the bad review is due to this bug
- We urge people to remain civil
You might want to read what I replied to maek_it_happen a few posts higher, and who was offering to help even if he did not have the issue (thanks again): we do not encourage this, because we want our claim to be justified and forwarded only by people who suffer from this issue. I believe that is fair, no?
And about using 4G instead of EDGE: Man, don't you think I would do so if I could? I don't choose to connect to the slowest network available. Maybe I do so because there's nothing else around... Btw, the technical sheet of our phone clearly states that is compatible to EDGE. So...
Enjoy your phone, and please wish for all of us here to be able to do the same pretty soon
Sent from my Transformer Prime TF201 using xda app-developers app
Sneakyghost said:
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
I would like to edit your german template, impressive german you got there (where do you come from mate?), but i would like to take out a few minor glitches, makes it sound a little smoother then. Do you mind?
Here's the edit. Take it or leave it: https://docs.google.com/document/d/1pJUpTGLz8PNJkwqwRg1IhardJys172wwyv3sMp5Zvh4/edit
Click to expand...
Click to collapse
Thanks SneakyGhost. You work on sundays? Oh man, sorry to hear that...
Check out my profile: I'm from Luxembourg. Puts me on the crossroads between France, Germany and Belgium. And my wife is swedish, so English is the way to go at home
I will insert your template: I'm sure it's better than mine
I'll PM you to grant you admin rights to all the documents: it will make things easier.
CU!
Sent from my Transformer Prime TF201 using xda app-developers app
Sneakyghost said:
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
Click to expand...
Click to collapse
Nice. Cheers! Hopefully others will follow your lead
Sent from my Transformer Prime TF201 using xda app-developers app
Sneakyghost said:
I have two devices and one is ok.
I think there's people though who got a return from service with a new phone 4 times and the issue is still there. Look over at the Vodafone UK forums.
Since the facts show that it is spread over all production batches and all software variants and also even happens on the 850/1900mhz band, although far less frequent, we came to believe that this issue can theoretically affect every unit.
Those who do not suffer it are considered lucky ones for now.
I am aware that this is all looking very grim but I'm sure it really isn't. Just HTC's response is dark and grim.
It's mainly about putting more pressure on HTC since they have fobbed us of since basically April now.
I am very very sorry if this concerns you as happy user. Basically the idea for such a campaign already came up at around the end of July when I and zoesdad where discussing options but we opted to hold off such actions and also discourage others from doing so out of fairness reasons.
We have now reached a span of six month nearly consisting of nothing but empty promises and denial. It is just enough now.
Also keep in mind that we will change the reviews and take back everything we can as soon as HTC commits to the issue in the shape of a real fix.
Thank you for your understanding.
[EDIT]
Gibarian,
I have now begun to post some reviews (managed to cover cnet) but my lunchbreak is short...
I would like to edit your german template, impressive german you got there (where do you come from mate?), but i would like to take out a few minor glitches, makes it sound a little smoother then. Do you mind?
Here's the edit. Take it or leave it: https://docs.google.com/document/d/1pJUpTGLz8PNJkwqwRg1IhardJys172wwyv3sMp5Zvh4/edit
Click to expand...
Click to collapse
You got promises from HTC? Truth full though they support their phones better then most my sidekick never received an update from Samsung. My droid didn't from Motorola. Holy**** my HTC oneS did though. Give it some time you can't expect to fix an edge data problem when everyone uses 3g/4g right away lol. Anyways I'll go back to my thread as to not clutter your guys thread we can argue about the ethics there if you like.
Sent from my HTC One S using xda app-developers app
Trust me, no real harm done, this is a mere try to threaten a giant. It will probably just show that we are serious but never bring down the sales figures. That is a dream. But a dream worth the while. And mate, it might help us at the end of the day.
HTC promises fixes since two month at least, has released 3 updates (one of them just being a voda) of which each manipulated the issue in a slightly different way and looking at it in sequence gives the impression of HTC actually testing a fix on us. Which is so not right. We are not getting paid as beta testers.
There is one user on a German forum claiming he got an ETA for the final fix, named the 8th of October. I think thats just bullsh from either him or the agent he spoke to. Anyhow: if there is such a thing as an ETA, its just so unfair to not let us know and let us fry in our pains here.
I think many of us would willingly test stuff out and help to get this resolved asap but its just like we are treated like idiots since month. It just makes me feel so stupid and i ask myself why do i do all this data collection, analyzing, thinking about solutions, chatting with people to try desperate measures ( Tecardo already nearly bricked his unit trying to figure out a fix on his own)...
Its just such an EFFIN pain!
It needs to go away.
My phone resorted to locked buttons variant of the issue all freakin day today! kept unlocking it so i could - maybe - use it for a few seconds until the buttons locked up again...
And honestly, i am short of giving up, selling it on ebay and buying a HOX instead on Ebay Local markets every day. Every Day i keep thinking about this but i wont for two reasons: i have some honor left and i wont sell THIS POS to anyone in that state. The other reason: there is no other phone i would feel comfortable with so much. The HOX gets close but honestly, its made from plastic and its not nearly as nice. The phone is too big too.
This whole campaign sounds like a bad idea. Using threats to get your way is not the proper way to get people to listen. All the and reviews will do is discouraged people from buying the one s and if this happens HTC will offer less support. Why spoil the dozen if one egg is bad
Sent from my HTC One S using xda premium
why keep a dozen bad eggs if only one is good?
And: we think we don't threaten. We rather believe we haven been overly fair to a company that is not fair to us. We have all kept very very quiet. Most have not rated the phone or reviewed it yet because most expect this to not hit the majority and most did not take action to not spoil the dozen. We have quietly dealt with HTC support. But now it becomes apparent more and more that HTC support just does nothing, zip, nada. It is a real joke. Not a funny one though. So what this is, is that we are no longer wanting to be quiet. We want everyone else to know that there is problems with these phones. Potential ones. It is not just all candy.
and believe me, the matter has been discussed between us up and down the argument ladder since beginning of august. I said that already. It will NOT permanently damage sales. Naming it a bad idea means you believe in it having more effect than we do.
Trust me, it will NOT have such a major impact. We will never manage to rate it down on all relevant sites. All that will happen is a little too much salt in the pie.
It will draw attention to the problem. Not more. And once HTC acts correctly, the reviews will be all praise and hallelujah.
No whining. We had enough mercy. This should have been sorted at least 3 month ago. The issue became apparent in April. Now we have september. Which is closing in on october. So that makes it getting close to 2 quarters of a year. I and many others reckon one quarter to fix a very serious issue that hits hundreds of people more than adequate.
We don't even have near the resources HTC has but in the same 5 and a half month we got very near the source of the problem. The only thing that keeps a few people from finally fixing it is the goddamn Security HTC put on the phones.
So, ironically, we can't even fix it ourselves even though we probably could because HTC doesn't allow us too.
How would you feel in that situation? I think we act very rational, very well discussed and very controlled.
This will NOT damage anyone.
Please have trust.
Fredfly said:
This whole campaign sounds like a bad idea. Using threats to get your way is not the proper way to get people to listen. All the and reviews will do is discouraged people from buying the one s and if this happens HTC will offer less support. Why spoil the dozen if one egg is bad
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Let me make a wild guess here: I am willing to bet that you don't have this issue. Am I right? So you don't have the bad egg. Now imagine you did...
Because if you did, I'm pretty sure you wouldn't say this, especially after having written to HTC for support and gotten an automatic reply, or none at all, or having returned your phone and waited just to end up with the same result etc etc.
Again: if your phone works perfectly, congratulations! I wish I was in your shoes. But I'm not, and neither are many others. So, after having tried every other way, we end up here. If you have a better suggestion, I will gladly take it. Maybe exchange your phone for mine, how about that?
Nobody is forcing anybody to do anything here. Those who want to take part in the action probably have good reason to, because spending time creating user accounts and posting on websites is not that fun. Trust me, I know Yet if people do it, it means that they have a pretty strong motivation to do so, and no other choice.
Bottom line: I am looking forward to enjoying my One S fully, like you probably do, when this issue is fixed. But I will do what it takes to get there!
If you cannot understand this, fair enough. I really hope you won't have to share my experience.
Live long and prosper!
https://www.bloomberg.com/news/arti...hone-maker-essential-is-said-to-consider-sale
shocker
We'll...
Like the stages of grief, I was initially frustrated and upset. After thinking about it for about 3 minutes, just about every possession I own is for sale, for the right price. Go get it Andy!
Kinda sad, was tempted to buy a ph-2. But now I'm happy I'll get a chance to buy a ph-1 when they go on fire sale. It will fit right in with my nextbit Robin.
this was a response from Essential that Android Police received
An official Essential spokesperson responded to our request for comment. Here's what we got:
"We always have multiple products in development at the same time and we embrace canceling some in favor of the ones we think will be bigger hits. We are putting all of our efforts towards our future, game-changing products, which include mobile and home products."
Sent from my PH-1 using Tapatalk
Damm! I've been so looking forward to the new phone! I'm sure it would have been a much bigger success.
(another article about it, based on Bloomberg report https://www.theverge.com/2018/5/24/...ncels-phone-development-considers-sale-report )
So do I buy another backup one as there really doesn't seem to be an alternative.
IronRoo said:
Damm! I've been so looking forward to the new phone! I'm sure it would have been a much bigger success.
(another article about it, based on Bloomberg report https://www.theverge.com/2018/5/24/...ncels-phone-development-considers-sale-report )
So do I buy another backup one as there really doesn't seem to be an alternative.
Click to expand...
Click to collapse
yeah.. all the phone needs is oled screen and it would be perfect.. though the lcd is very good
Sent from my PH-1 using Tapatalk
Do you think we'll still get continued support for the PH-1, as getting the security updates quick, and getting updated to the official release of android p?
Thomas Cloutier said:
Do you think we'll still get continued support for the PH-1, as getting the security updates quick, and getting updated to the official release of android p?
Click to expand...
Click to collapse
I was just wondering that myself.. let's hope the support continues for years to come. I have no plans to upgrade. Love my PH-1
I would not count on continued support for very long. You can’t hardly get decent long term support from phone companies that stay in business...
Sad day really. Especially the cancellation of the phone. I really believed the second one was going to get it right. I only had two problems with the phone: Low light performance of the cameras and poor signal strength (mostly indoors)
I don't think it would have been hard to improve in those areas for their next phone. He is giving up to easy.
P.S. won't be buying their other products if this is how it's going to go.
Maybe we need a petition started to give him more confidence.
It is sad, the Essential Phone had such promise. But sometimes in business "Promises" won't pay the staff or the bills. I was looking forward to PH-2, but now I am, I can't believe I am saying this, looking at the iPhone X.
I have use Android phones ,Nexis< from the beginning. Nexus left us in favor of the extremely expensive and hamstrung Pixel, I was really hoping Essential would fill that void, the one thing is the universe is constant "Apple" seems to always keep thing consistent.
Damn I need to call my therapist, its just a fuc____g phone...
Oh no. That's bad news. What a beautiful phone and not being continued.
First my wonderful Lumia, now the Essential.... Sometimes you wonder what it takes to break into this market.
oldman_58 said:
It is sad, the Essential Phone had such promise. But sometimes in business "Promises" won't pay the staff or the bills. I was looking forward to PH-2, but now I am, I can't believe I am saying this, looking at the iPhone X.
I have use Android phones ,Nexis< from the beginning. Nexus left us in favor of the extremely expensive and hamstrung Pixel, I was really hoping Essential would fill that void, the one thing is the universe is constant "Apple" seems to always keep thing consistent.
Damn I need to call my therapist, its just a fuc____g phone...
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I have the Essential and iPhone X. When it comes to size I constantly confuse the two of them. The Essential phone was the first Android device that felt like Apple quality to me. Can’t go wrong with either one.
Sent from my iPhone using Tapatalk
Damn, that really sux. This was the best phone I ever owned
sam2c said:
Damn, that really sux. This was the best phone I ever owned
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well, good thing for now is that we still own the best phone we ever owned.
derausgewanderte said:
Oh no. That's bad news. What a beautiful phone and not being continued.
First my wonderful Lumia, now the Essential.... Sometimes you wonder what it takes to break into this market.
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Click to collapse
You jinxed it!
Don't buy a OnePlus 6 please...
Jk
Bummed on this one for sure. I've been impressed enough with this phone and especially the support to have considered replacing my wife's aging Nexus 5X with the second generation one (assuming the camera was better than the ph-1).
this feels exactly like what happened to me when Google sold Motorola soon after I bought my 2013 Moto X, which is still my all time fav phone. Google was supporting it (we got KitKat FAST) and then BAM the support was yanked out when the company got sold. I was starting to like this phone almost as much.
SHOCKKR said:
https://www.bloomberg.com/news/arti...hone-maker-essential-is-said-to-consider-sale
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Rumors.
From Andy:
"We always have multiple products in development at the same time and we embrace canceling some in favor of the ones we think will be bigger hits. We are putting all of our efforts towards our future, game-changing products, which include mobile and home products."
Where does that say the company is closing or that PH-2 is dead?
The article is from a confidential source.
tech_head said:
Rumors.
From Andy:
"We always have multiple products in development at the same time and we embrace canceling some in favor of the ones we think will be bigger hits. We are putting all of our efforts towards our future, game-changing products, which include mobile and home products."
Where does that say the company is closing or that PH-2 is dead?
The article is from a confidential source.
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Click to collapse
Cmon dude he posted it as a response to the articles
"we embrace canceling some in favor of the ones we think will be bigger hits."
I think that is pretty clear, unless you're being intentionally obtuse.