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[Q] need help to clear data partition

hi,
i'm on 3.4.3-11 android 2.2.1 stock rom.
i need to clean all data on the phone. when i try a factrory reset, it tells me to wait 10 mins but nothing happens.
is there another way to wipe all data?

heini_66 said:
hi,
i'm on 3.4.3-11 android 2.2.1 stock rom.
I need to clean all data on the phone. when i try a factrory reset, it tells me to wait 10 mins but nothing happens.
is there another way to wipe all data?
Click to expand...
Click to collapse
You can do this with ADB from the Android developper Kit (ADK).
Connect to your phone in development mode and use the command WIPE DATA.
Read more at http://developer.android.com/sdk/
Some phone also have a "Clear data" in the recovery menu....all depends on the type of your phone.... but ADB should work independant of the phone type.
Hope it helps.

Try booting into stock recovery (vol down and power up phone, continue to hold vol down until recovery appears) then if your on eclair tap the bottom right corner of the screen and use the volume rocker to select wipe data and tap OK.
If your not on eclair and your running froyo you should already know how to do this. If not press vol up and vol down together instead of tapping on lower right screen. That will pull up menu

[Q] Safe to hand over non-responding phone for repair?

hi guys. I have a nexus s i9023, it was running well with 2.3.4 for three months. Got an OTA update for 2.3.6 two days ago, installed it.Im running stock, and the root is locked.
Everything seemed to be running fine when last night it just stopped responding and freezing. Taking battery out doesnt help, it again freezes at the colorful x logo or at the unlock screen.
I read on how to do a reset, but pressing volume down and power button gives me only a flash of blacklight (for a millisecond) and then nothing happens. tried it many times. What am I doing wrong? Pressing volume up and power button gives me a fastboot menu, and recovery mode only gives me an exclamation mark android, then I have to take battery out again.
Also, if I hand in my phone to the dealer for repair (its under warranty), are they locked out too or can they access my data when they repair it? Please help.

Volume down and power doesn't do anything. You have to use volume UP and power.
Also what do you mean"root is locked?"
Sent from my Nexus S using XDA App

apologies matt, it says the lock state = locked, when i press volume up and power button.
the options i get are reboot bootloader, reboot, recovery and power off.
please tell me how to go about formatting/wiping my nexus s? also, if i cant wipe it, is it a good idea to hand it over with my data in it to the dealer for warranty claim i.e. can they access my data?

ib.ch said:
apologies matt, it says the lock state = locked, when i press volume up and power button.
the options i get are reboot bootloader, reboot, recovery and power off.
please tell me how to go about formatting/wiping my nexus s? also, if i cant wipe it, is it a good idea to hand it over with my data in it to the dealer for warranty claim i.e. can they access my data?
Click to expand...
Click to collapse
You can wipe the phone from recovery. Go into recovery then when it loads press power + volume up.

ib.ch said:
apologies matt, it says the lock state = locked, when i press volume up and power button.
the options i get are reboot bootloader, reboot, recovery and power off.
please tell me how to go about formatting/wiping my nexus s? also, if i cant wipe it, is it a good idea to hand it over with my data in it to the dealer for warranty claim i.e. can they access my data?
Click to expand...
Click to collapse
What you need to do is go into recovery, the wipe data/factory reset, wipe cache, wipe davik and wipe battery stats.
Reboot and you should be stock

I need help

ok, i need some help here, while running pete's motorola root tool, the program froze and now my phone wount boot. my pc wount recognize. what in the heck do i do?!!! any feed back would be much appreciated. thank you

I haven't heard of that problem before.
One thing you can likely do, though it would wipe your userdata, would be to boot into recovery and do a factory reset.
To do that you would hold down the x key when booting, and continue holding it till the android symbol and triangle come up.
Then, depending on your software version, either hit the search button on the keyboard, or both volume buttons at the same time to access recovery.
You move with the volume buttons, select with the power button.
You could try just wiping cache without wiping data first, and only wipe data as a last resort.
Hope this is helpful

bhigham said:
I haven't heard of that problem before.
One thing you can likely do, though it would wipe your userdata, would be to boot into recovery and do a factory reset.
To do that you would hold down the x key when booting, and continue holding it till the android symbol and triangle come up.
Then, depending on your software version, either hit the search button on the keyboard, or both volume buttons at the same time to access recovery.
You move with the volume buttons, select with the power button.
You could try just wiping cache without wiping data first, and only wipe data as a last resort.
Hope this is helpful
Click to expand...
Click to collapse
unfortunatly i have tryed doing that, and no luck, the only kind of activity i get is the white light while its plugged in, any other ideas?

brandonjperkins89 said:
unfortunatly i have tryed doing that, and no luck, the only kind of activity i get is the white light while its plugged in, any other ideas?
Click to expand...
Click to collapse
Well, the only other idea I would have would be to sbf it back to stock.
The tricky thing here is you would want to know if you had the latest OTA update or not.
If you did not have the OTA update, you wouldn't want to use the latest SBF, as there is no going back from it.
If you do have the latest ota update, you would probably want something like
http://forum.xda-developers.com/showthread.php?t=1701862
That should reflash stock .629, and then give you an option to root.
If you go that method, I noticed that I had forgotten to put a line of instructions in the CD, instructing how to get into bootloader.
To get into bootloader, power off, and hold down the up arrow on the keyboard while booting up, and it should go right to bootloader.
If you have an earlier version than the .629 update, you can get any of the CD's from the Ezsbf link on that page.
That is all I can suggest.

Instructions on How to Wipe the Cache Partition on Stock Hardware

Code:
This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited [too] long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
Got this from a chat with Motorola help on their website. Had to have a Google+ account to order the phone in the first place, and once again needed a Google+ account to get to the chat support.
After OTA upgrade to Kitkat and installing a few apps the battery was down to zero within four hours. After clearing the cache partition the battery life has gone up to a far more respectable six to seven days. Hope this isn't a repost.
Edit: From what little I could glean from the battery information in vanilla settings app, poor battery performance was being caused by the phone refusing to go into idle mode, with the "Phone idle" hovering in the low single digit range.
Edit 2: Here's the link to the Motorola chat support page for the Moto G.
Code:
https://motorola-global-portal.custhelp.com/app/mcp/service/p/30,6720,9050//action/auth#/service

Thanks a lot for this instructions!

titotito1983 said:
Thanks a lot for this instructions!
Click to expand...
Click to collapse
When I get to step 7 I can see an option "apply update from sdcard" - can I use the OTA file Blur_Version.14.71.8.falcon_umts.TescoSL.en.GB.zip to flash kitkat 4.4.2?
Thanks

msuk said:
When I get to step 7 I can see an option "apply update from sdcard" - can I use the OTA file Blur_Version.14.71.8.falcon_umts.TescoSL.en.GB.zip to flash kitkat 4.4.2?
Thanks
Click to expand...
Click to collapse
For what I know, it has to be the OTA for your country and provider. So if you have 4.3 US Retail version and you flash the 4.4 US Retail version, I think it works. The problem is when you try to flash a firmware that doesn't correspond the to the one you have.
I haven't tried it, is what I've heard.

tg cid said:
Got this from a chat with Motorola help on their website. Had to have a Google+ account to order the phone in the first place, and once again needed a Google+ account to get to the chat support.
After OTA upgrade to Kitkat and installing a few apps the battery was down to zero within four hours. After clearing the cache partition the battery life has gone up to a far more respectable six to seven days. Hope this isn't a repost.
Click to expand...
Click to collapse
Do you know where I should place the .zip file? I put it in the root but nothing flashed when I selected the option.

tg cid said:
Got this from a chat with Motorola help on their website. Had to have a Google+ account to order the phone in the first place, and once again needed a Google+ account to get to the chat support.
After OTA upgrade to Kitkat and installing a few apps the battery was down to zero within four hours. After clearing the cache partition the battery life has gone up to a far more respectable six to seven days. Hope this isn't a repost.
Click to expand...
Click to collapse
have you got location services on high accuracy?

msuk said:
Do you know where I should place the .zip file? I put it in the root but nothing flashed when I selected the option.
Click to expand...
Click to collapse
I haven't the foggiest. I don't plan on flashing other roms to the Moto G as the stock rom is good enough for my meager use. Just posting info that I thought might not be plastered across the internet already.
eemgee said:
have you got location services on high accuracy?
Click to expand...
Click to collapse
Chose to disable location services for personal reasons.

and you had it disabled before you wiped cache but still had the battery problem?

It works great thanks

eemgee said:
and you had it disabled before you wiped cache but still had the battery problem?
Click to expand...
Click to collapse
Correct. Was getting the battery problem even with the phone in airplane mode (all radios off.)

Right after I get into the wipe cache menu, it shows the whole system folders - data, Android and stuff. I dont believe it wiped anything at all, what do I have to choose?

tg cid said:
Correct. Was getting the battery problem even with the phone in airplane mode (all radios off.)
Click to expand...
Click to collapse
I'm giving it a try then, I solved the drain switching location off but I'd like it back on. so I'll try clearing cache and having location on. I'll soon know as I was losing 2% hr with it on

cache cleared location services back on high accuracy more, drain has came back

rogeriorp said:
Right after I get into the wipe cache menu, it shows the whole system folders - data, Android and stuff. I dont believe it wiped anything at all, what do I have to choose?
Click to expand...
Click to collapse
The same thing happened to me. Googled and found the following solution, which seems to explain what happened.
1) Firstly, go to bootloader mode:
a) Turn off the phone
b) When holding volume rocker down (Vol-) press power button
2) Turn on the recovery
Click 'Vol-' to scroll down the list to recovery and then 'Vol+' to select (you do not select with power)
3) To perform factory reset:
Select the wipe data/factory reset option. If it only wipes cache you have bugged recovery (When you try to do a wipe cache it will give you the option to install a package)
4) Wiping cache and factory reset on bugged recovery:
To do Wipe cache choose Wipe Data/Factory Reset
and to Wipe Data/Factory Reset choose Apply update via ADB
That's works to me.

Psychoferno said:
The same thing happened to me. Googled and found the following solution, which seems to explain what happened.
1) Firstly, go to bootloader mode:
a) Turn off the phone
b) When holding volume rocker down (Vol-) press power button
2) Turn on the recovery
Click 'Vol-' to scroll down the list to recovery and then 'Vol+' to select (you do not select with power)
3) To perform factory reset:
Select the wipe data/factory reset option. If it only wipes cache you have bugged recovery (When you try to do a wipe cache it will give you the option to install a package)
4) Wiping cache and factory reset on bugged recovery:
To do Wipe cache choose Wipe Data/Factory Reset
and to Wipe Data/Factory Reset choose Apply update via ADB
That's works to me.
Click to expand...
Click to collapse
That did it! Thanks, will check for battery improvements.

tg cid said:
Code:
This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited [too] long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
Got this from a chat with Motorola help on their website. Had to have a Google+ account to order the phone in the first place, and once again needed a Google+ account to get to the chat support.
After OTA upgrade to Kitkat and installing a few apps the battery was down to zero within four hours. After clearing the cache partition the battery life has gone up to a far more respectable six to seven days. Hope this isn't a repost.
Edit: From what little I could glean from the battery information in vanilla settings app, poor battery performance was being caused by the phone refusing to go into idle mode, with the "Phone idle" hovering in the low single digit range.
Edit 2: Here's the link to the Motorola chat support page for the Moto G.
Code:
https://motorola-global-portal.custhelp.com/app/mcp/service/p/30,6720,9050//action/auth#/service
Click to expand...
Click to collapse
If i wipe cache will i lose any data? Apps etc?
Στάλθηκε από το XT1032 μου χρησιμοποιώντας Tapatalk

diecast said:
If i wipe cache will i lose any data? Apps etc?
Στάλθηκε από το XT1032 μου χρησιμοποιώντας Tapatalk
Click to expand...
Click to collapse
No. Just if you use the 'wipe data/factory reset' option.

Psychoferno said:
No. Just if you use the 'wipe data/factory reset' option.
Click to expand...
Click to collapse
so if i wipe cache i lose nothing? or i lose cache of apps??

diecast said:
so if i wipe cache i lose nothing? or i lose cache of apps??
Click to expand...
Click to collapse
I did wipe cache and not realized loss of application data.
Sent from my XT1033 using xda app-developers app

Psychoferno said:
I did wipe cache and not realized loss of application data.
Sent from my XT1033 using xda app-developers app
Click to expand...
Click to collapse
ok dude thx! did you see any difference? in battery? or in something else?

[Q] Nexus 5 No Command Stock Recovery

Hi!
I have recently purchased a Nexus 5. On the day of the purchase, I received an OTA update for camera issues (it currently says build KOT49H). However, although I belive this install went through, as it changed Android version from 4.4 to 4.4.2, it didn't work as expected during installation. It froze during the Android robot screen, while it was installing. Bottom-line, now that I enter recovery, the first thing I see is a dead Android with a red triangle on it and the message "no command" underneath. If I press any button, the menu appears and I can choose the options. However, sometimes if I press volume up, instead of going up the menu, it closes it and shows the dead android background image only. I press again, and see the menu again, but can't go up, only down.
The phone is stock rom, not rooted, not altered in any way! I have attached several pictures in this respect.
Any clue about this issue?
Thanks!

If you reboot your system from recovery, you are stuck on "no command" screen as well?
Try wiping cache partition and rebooting. if it doesn't help, then do a factory reset and see if it helps.

vin4yak said:
If you reboot your system from recovery, you are stuck on "no command" screen as well?
Try wiping cache partition and rebooting. if it doesn't help, then do a factory reset and see if it helps.
Click to expand...
Click to collapse
No, the phone actually works if I reboot it normally. Only when I enter recovery I see this dead android robot. When I initially saw this dead android after update, I did to a wipe cache from recovery, as well as factory reset both from phone, as well as from recovery. Still the dead android in recovery remains, as wallpaper image...

chrisradulescu said:
No, the phone actually works if I reboot it normally. Only when I enter recovery I see this dead android robot. When I initially saw this dead android after update, I did to a wipe cache from recovery, as well as factory reset both from phone, as well as from recovery. Still the dead android in recovery remains, as wallpaper image...
Click to expand...
Click to collapse
That's the stock recovery and this is the way it should be. It's perfectly normal.

vin4yak said:
That's the stock recovery and this is the way it should be. It's perfectly normal.
Click to expand...
Click to collapse
Thanks, I guess you're right! It's deceiving, however, that Google chose this image as default for recovery! I thought something went wrong...

However, I have reasons to believe that something is not right! When I enter recovery, I see the dead android, which is perfectly normal. In order to see the options (reboot, wipe cache, factory reset etc), I have to press volume up. If I press volume down, I go down the menu. If I press volume up, I should go up the menu. However, this leads to disappearing of the menu and back to the dead android background. If I press vol up, I see the menu again, with the cursor on the last position... I can't go up the menu. Is this normal behavior?
For instance, I had to select "wipe cache" and only after this process ended, by pressing vol up I was able to move through the options and choose reboot. Vol up in this case wasn't making the menu to disappear.
Thanks!

chrisradulescu said:
However, I have reasons to believe that something is not right! When I enter recovery, I see the dead android, which is perfectly normal. In order to see the options (reboot, wipe cache, factory reset etc), I have to press volume up. If I press volume down, I go down the menu. If I press volume up, I should go up the menu. However, this leads to disappearing of the menu and back to the dead android background. If I press vol up, I see the menu again, with the cursor on the last position... I can't go up the menu. Is this normal behavior?
For instance, I had to select "wipe cache" and only after this process ended, by pressing vol up I was able to move through the options and choose reboot. Vol up in this case wasn't making the menu to disappear.
Thanks!
Click to expand...
Click to collapse
nothing to worry sir.