Code:
This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited [too] long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
Got this from a chat with Motorola help on their website. Had to have a Google+ account to order the phone in the first place, and once again needed a Google+ account to get to the chat support.
After OTA upgrade to Kitkat and installing a few apps the battery was down to zero within four hours. After clearing the cache partition the battery life has gone up to a far more respectable six to seven days. Hope this isn't a repost.
Edit: From what little I could glean from the battery information in vanilla settings app, poor battery performance was being caused by the phone refusing to go into idle mode, with the "Phone idle" hovering in the low single digit range.
Edit 2: Here's the link to the Motorola chat support page for the Moto G.
Code:
https://motorola-global-portal.custhelp.com/app/mcp/service/p/30,6720,9050//action/auth#/service
Thanks a lot for this instructions!
titotito1983 said:
Thanks a lot for this instructions!
Click to expand...
Click to collapse
When I get to step 7 I can see an option "apply update from sdcard" - can I use the OTA file Blur_Version.14.71.8.falcon_umts.TescoSL.en.GB.zip to flash kitkat 4.4.2?
Thanks
msuk said:
When I get to step 7 I can see an option "apply update from sdcard" - can I use the OTA file Blur_Version.14.71.8.falcon_umts.TescoSL.en.GB.zip to flash kitkat 4.4.2?
Thanks
Click to expand...
Click to collapse
For what I know, it has to be the OTA for your country and provider. So if you have 4.3 US Retail version and you flash the 4.4 US Retail version, I think it works. The problem is when you try to flash a firmware that doesn't correspond the to the one you have.
I haven't tried it, is what I've heard.
tg cid said:
Got this from a chat with Motorola help on their website. Had to have a Google+ account to order the phone in the first place, and once again needed a Google+ account to get to the chat support.
After OTA upgrade to Kitkat and installing a few apps the battery was down to zero within four hours. After clearing the cache partition the battery life has gone up to a far more respectable six to seven days. Hope this isn't a repost.
Click to expand...
Click to collapse
Do you know where I should place the .zip file? I put it in the root but nothing flashed when I selected the option.
tg cid said:
Got this from a chat with Motorola help on their website. Had to have a Google+ account to order the phone in the first place, and once again needed a Google+ account to get to the chat support.
After OTA upgrade to Kitkat and installing a few apps the battery was down to zero within four hours. After clearing the cache partition the battery life has gone up to a far more respectable six to seven days. Hope this isn't a repost.
Click to expand...
Click to collapse
have you got location services on high accuracy?
msuk said:
Do you know where I should place the .zip file? I put it in the root but nothing flashed when I selected the option.
Click to expand...
Click to collapse
I haven't the foggiest. I don't plan on flashing other roms to the Moto G as the stock rom is good enough for my meager use. Just posting info that I thought might not be plastered across the internet already.
eemgee said:
have you got location services on high accuracy?
Click to expand...
Click to collapse
Chose to disable location services for personal reasons.
and you had it disabled before you wiped cache but still had the battery problem?
It works great thanks
eemgee said:
and you had it disabled before you wiped cache but still had the battery problem?
Click to expand...
Click to collapse
Correct. Was getting the battery problem even with the phone in airplane mode (all radios off.)
Right after I get into the wipe cache menu, it shows the whole system folders - data, Android and stuff. I dont believe it wiped anything at all, what do I have to choose?
tg cid said:
Correct. Was getting the battery problem even with the phone in airplane mode (all radios off.)
Click to expand...
Click to collapse
I'm giving it a try then, I solved the drain switching location off but I'd like it back on. so I'll try clearing cache and having location on. I'll soon know as I was losing 2% hr with it on
cache cleared location services back on high accuracy more, drain has came back
rogeriorp said:
Right after I get into the wipe cache menu, it shows the whole system folders - data, Android and stuff. I dont believe it wiped anything at all, what do I have to choose?
Click to expand...
Click to collapse
The same thing happened to me. Googled and found the following solution, which seems to explain what happened.
1) Firstly, go to bootloader mode:
a) Turn off the phone
b) When holding volume rocker down (Vol-) press power button
2) Turn on the recovery
Click 'Vol-' to scroll down the list to recovery and then 'Vol+' to select (you do not select with power)
3) To perform factory reset:
Select the wipe data/factory reset option. If it only wipes cache you have bugged recovery (When you try to do a wipe cache it will give you the option to install a package)
4) Wiping cache and factory reset on bugged recovery:
To do Wipe cache choose Wipe Data/Factory Reset
and to Wipe Data/Factory Reset choose Apply update via ADB
That's works to me.
Psychoferno said:
The same thing happened to me. Googled and found the following solution, which seems to explain what happened.
1) Firstly, go to bootloader mode:
a) Turn off the phone
b) When holding volume rocker down (Vol-) press power button
2) Turn on the recovery
Click 'Vol-' to scroll down the list to recovery and then 'Vol+' to select (you do not select with power)
3) To perform factory reset:
Select the wipe data/factory reset option. If it only wipes cache you have bugged recovery (When you try to do a wipe cache it will give you the option to install a package)
4) Wiping cache and factory reset on bugged recovery:
To do Wipe cache choose Wipe Data/Factory Reset
and to Wipe Data/Factory Reset choose Apply update via ADB
That's works to me.
Click to expand...
Click to collapse
That did it! Thanks, will check for battery improvements.
tg cid said:
Code:
This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited [too] long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
Got this from a chat with Motorola help on their website. Had to have a Google+ account to order the phone in the first place, and once again needed a Google+ account to get to the chat support.
After OTA upgrade to Kitkat and installing a few apps the battery was down to zero within four hours. After clearing the cache partition the battery life has gone up to a far more respectable six to seven days. Hope this isn't a repost.
Edit: From what little I could glean from the battery information in vanilla settings app, poor battery performance was being caused by the phone refusing to go into idle mode, with the "Phone idle" hovering in the low single digit range.
Edit 2: Here's the link to the Motorola chat support page for the Moto G.
Code:
https://motorola-global-portal.custhelp.com/app/mcp/service/p/30,6720,9050//action/auth#/service
Click to expand...
Click to collapse
If i wipe cache will i lose any data? Apps etc?
Στάλθηκε από το XT1032 μου χρησιμοποιώντας Tapatalk
diecast said:
If i wipe cache will i lose any data? Apps etc?
Στάλθηκε από το XT1032 μου χρησιμοποιώντας Tapatalk
Click to expand...
Click to collapse
No. Just if you use the 'wipe data/factory reset' option.
Psychoferno said:
No. Just if you use the 'wipe data/factory reset' option.
Click to expand...
Click to collapse
so if i wipe cache i lose nothing? or i lose cache of apps??
diecast said:
so if i wipe cache i lose nothing? or i lose cache of apps??
Click to expand...
Click to collapse
I did wipe cache and not realized loss of application data.
Sent from my XT1033 using xda app-developers app
Psychoferno said:
I did wipe cache and not realized loss of application data.
Sent from my XT1033 using xda app-developers app
Click to expand...
Click to collapse
ok dude thx! did you see any difference? in battery? or in something else?
Related
hi,
i'm on 3.4.3-11 android 2.2.1 stock rom.
i need to clean all data on the phone. when i try a factrory reset, it tells me to wait 10 mins but nothing happens.
is there another way to wipe all data?
heini_66 said:
hi,
i'm on 3.4.3-11 android 2.2.1 stock rom.
I need to clean all data on the phone. when i try a factrory reset, it tells me to wait 10 mins but nothing happens.
is there another way to wipe all data?
Click to expand...
Click to collapse
You can do this with ADB from the Android developper Kit (ADK).
Connect to your phone in development mode and use the command WIPE DATA.
Read more at http://developer.android.com/sdk/
Some phone also have a "Clear data" in the recovery menu....all depends on the type of your phone.... but ADB should work independant of the phone type.
Hope it helps.
Try booting into stock recovery (vol down and power up phone, continue to hold vol down until recovery appears) then if your on eclair tap the bottom right corner of the screen and use the volume rocker to select wipe data and tap OK.
If your not on eclair and your running froyo you should already know how to do this. If not press vol up and vol down together instead of tapping on lower right screen. That will pull up menu
Hey guys,
I've got a Transformer on the way, and when it arrives, I plan on installing all sorts of crap on it to figure out which apps I like best. Once I've determined that, I'd like to completely wipe my system clean and installing only the apps I liked best.
So my question is: how does one completely reset the system (complete filesystem wipe) and restore it to the way it was when I unboxed it.
you go into the bootloader and do factory reset.
seshmaru said:
you go into the bootloader and do factory reset.
Click to expand...
Click to collapse
Thanks, seshmaru. I'm glad it's that simple. This does wipe the cache and everything else, right?
elmasguapo said:
Thanks, seshmaru. I'm glad it's that simple. This does wipe the cache and everything else, right?
Click to expand...
Click to collapse
I don't think it wipes cache, but I know a hard shutdown (holding power for 10~15 seconds) does wipe it.
seshmaru said:
I don't think it wipes cache, but I know a hard shutdown (holding power for 10~15 seconds) does wipe it.
Click to expand...
Click to collapse
Great! So a hard shut down (holding power for 10-15 seconds) followed by going into the bootloader (VOL_DOWN + POWER [continue holding VOL_DOWN when it starts booting until you get a prompt]) and doing a 'Data Wipe' should theoretically get me to a brand new state, right?
Yessir, it should.
Awesome. Thank you very much for the help.
You can also initiate it from the settings in android and it wipes all data you had put on it, leaving all system files, so it's like a fresh start.
stuntdouble said:
You can also initiate it from the settings in android and it wipes all data you had put on it, leaving all system files, so it's like a fresh start.
Click to expand...
Click to collapse
Yeah this works. Just did it, wipes (all user) cache and data. settings/privacy/factory data reset. It took about 2mins.
I've try to do this but at the end when press VOL_UP the screen shows android logo with exhalation mark at middle of the logo.
Any idea for this?
we4r said:
I've try to do this but at the end when press VOL_UP the screen shows android logo with exhalation mark at middle of the logo.
Any idea for this?
Click to expand...
Click to collapse
once you see the words at the top left corner, if you push Vol up within about 5 sec you'll get the stock recovery which you are seeing. Do the same thing, Vol down plus power button but wait a tad bit till you see the reboot/clear data option.
I was attempting to install a new ROM and after performing a data wipe and wiping cache, a message came up saying E: unknown volume for path [/sd-ext] Back menu button Disabled
Dalvik Cache wiped.
Whenever I try to install a zip from sd card, the recovery screen goes blank and only the little box and android images remain.
What can I do to fix this?
You are supposed to use the power button to select the zip file. Are you?
Sent from my SAMSUNG-SGH-I777
Yes, I am. I can move around the first group of options freely but whenever I click any of them the screen goes blank. Pressing the power button again just brings me back to the first screen.
Just reboot into recovery by Adb. You disabled the power button selection. Now it will only shut the screen off. I normally just cycle through the menu andbit will come back on. But a reboot will fix it
zelendel said:
Just reboot into recovery by Adb. You disabled the power button selection. Now it will only shut the screen off. I normally just cycle through the menu andbit will come back on. But a reboot will fix it
Click to expand...
Click to collapse
To you and the OP, when this happens, press both volume buttons at the same time to re-enable the power button to make selections.
Tx Redneck said:
To you and the OP, when this happens, press both volume buttons at the same time to re-enable the power button to make selections.
Click to expand...
Click to collapse
This is great info. I have always re-booted when this happened to me. Luckily, it was never when trying to recover from a boot loop.
Sent from my Inspire 4G using the power of the dark side
I think u have to keep pressing(not hold) volume up(or down) to reenable the selection key. It will tell u if it did.
Sent from my HTC Inspire 4G using XDA App
Slain Avenger said:
I was attempting to install a new ROM and after performing a data wipe and wiping cache, a message came up saying E: unknown volume for path [/sd-ext] Back menu button Disabled
Dalvik Cache wiped.
Click to expand...
Click to collapse
I've quoted the OP here but didn't really see an answer to this issue. I am running Unnamed 2.2.1 and don't really have any problems with the rom itself. I just notice this if I clear the dalvik cache.
Anyone know what this is?
edit: oops, I just realized I was not in my phone's forum. sorry. Anyway. any thoughts? I searched to try to find a solution and this is the only thread I could find that addressed the issue.
This is just an FYI for those who do not know how to Perform an External Hard Reset.
https://motorola-global-portal.cust...2LzEvdGltZS8xMzI5MDUwNDAwL3NpZC8yZzQ5UXZRaw==
- Power off the phone, press and hold the Volume up and Volume down button, then press the Power button simultaneously while powering up the unit.
- Screen will show up as Boot Mode Selection Menu, press Volume down key to cycle through choices until you get "Android Recovery", then press Volume up key to boot in this mode
Wait for the "triangle ! / Android" screen then go on to step 4
Android Recovery
- Press both Volume up and Volume down key simultaneously. A Recovery Menu will come up
- Tap on Volume down key until "wipe data/factory reset" is highlighted, and tap Power button. Another Confirmation screen will come. Tap on Volume down key until coming to Yes and tap Power button
- After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap Power button
- Phone will reboot to initial setup screen.
To Perform a Factory Data Reset through settings menu:
- From the Home screen, press Menu
- Touch Settings
- Touch Privacy
- Touch Factory data reset (Read notes for other options)
- Touch Reset Phone
- Touch Erase Everything
Thanks for the info!
Nice just got my atrix 2 in so now it is on to rooting.....
I have downloaded the free 10 EA games that are a part of atrix 2 package. If I hard reset, the installed games will get uninstalled. Will I be able to download them again? I mean, I have already used the "right" to download 10 games.
ritvikp said:
I have downloaded the free 10 EA games that are a part of atrix 2 package. If I hard reset, the installed games will get uninstalled. Will I be able to download them again? I mean, I have already used the "right" to download 10 games.
Click to expand...
Click to collapse
You should have the apk files on your sdcard.. so as long as you don't format the sdcard or have a backup of what you downloaded, you can just install all games again.. and no you cannot download any game from redemption app again..
Sent from my MB865 using Tapatalk 2
Ravikirancg said:
You should have the apk files on your sdcard.. so as long as you don't format the sdcard or have a backup of what you downloaded, you can just install all games again.. and no you cannot download any game from redemption app again..
Sent from my MB865 using Tapatalk 2
Click to expand...
Click to collapse
[email protected] Ritvik & Ravi, though this post deviates from the original subject of the thread and as per the community forum rules ideally belongs in themes & apps section, just a quote from another thread where I posted as follows - "Just to share a small experience, When was on unrooted stock GB had done a factory reset and had saved the earlier 10 redeemed apks & then when checked the EA redemption app got later, got 10 more games additionally like BFBC2, Madden NFL 12, Tiger Woods 12 etc. Also yet showed in minus (-) games for additional downloads & now after updating to ICS the EA app exists but get message "your device is not supported by this app" which is fine as got more than bargained for.
Hope this helps in any way to your question and if you have any other query further in this regard PM me else I may get pulled up for unwanted posts :-x
i got this messege "E:signature verification failed install aborted"
hi, Last night i install update file which make me stuck in boot animation, I tried to flash FZX files by RSDlite5.6 but cant proced after satge 2 out of 18, i tried every thing i knew to flash it back but i couldn't, and also I tried to install a rom from recovery ( by holding volume UP and down and press power then recovery then again volume up +down and from option apply update from sccard, and it give me "E:signature verification failed install aborted". please can anyone help me, please.
my device is atrix 2 mb685 ATT
my rom is SCv5
pc-Win7Pro 32bit
don't have warranty!
by the way in RSDlite it is normal to have nothing in box device property????
Can you use this to come from a custom rom back to stock rom?
Sent from my MB865 using xda premium
Atrix mb865
here is the thing....
i already make a wipe data, uson the metod of buttons, but... when the system reboot, is no wipe anything, it have a security pattern but i don't remember already...
somebody can help me please??
Danioro12 said:
here is the thing....
i already make a wipe data, uson the metod of buttons, but... when the system reboot, is no wipe anything, it have a security pattern but i don't remember already...
somebody can help me please??
Click to expand...
Click to collapse
fxz back to stock using rsd lite...
Download stock firmware for your phone and flash it using RSD lite... you will be fine...
Hello, I have one big problem. My tablet doesn't load. Well it loads but I get these messages: "System UI has stopped working", "(insert random name here) has stopped working" and I can't do anything. So is there any way to reset my tablet (make him like new). I don't care about data. Thank you. My tablet is goclever Terra_72.
Palatura said:
Hello, I have one big problem. My tablet doesn't load. Well it loads but I get these messages: "System UI has stopped working", "(insert random name here) has stopped working" and I can't do anything. So is there any way to reset my tablet (make him like new). I don't care about data. Thank you. My tablet is goclever Terra_72.
Click to expand...
Click to collapse
Do a factory reset or wipe cache system ui
Pls. Take time to look and read here:
http://forum.xda-developers.com/showthread.php?t=2477434
sent from SmT210/R using xda premium
im just trying to help so I hope it works
pinkLeviosa said:
Do a factory reset or wipe cache system ui
Pls. Take time to look and read here:
http://forum.xda-developers.com/showthread.php?t=2477434
sent from SmT210/R using xda premium
im just trying to help so I hope it works
Click to expand...
Click to collapse
Thanks for trying to help but I can't do anything. As soon as I launch my tablet it's frozen. And I got "System UI has stopped working" after factory reset. I did factory reset earlier because I had "System NS has stopped working".
So can anybody help?
Volume up+down+power
Try these steps it might work as it did on my swipe halo 3g tab.
1. Turn off your device
2. Press volume up+down and power (all at same time and keep it pressed)
3. Leave the power button after 5 seconds.
4. Your device will enter into recovery mode.
5. Use volumes buttons to move up and down. For enter use power button(NOTE: TOUCH WON'T WORK)
6. Click on "wipe factory data" then click on "wipe cache partition".
7. Now go to reboot device and your sorted.
[DON'T FORGET TO PRESS THANKS IF THIS WORKS]
[email protected] D€\/¡! said:
Try these steps it might work as it did on my swipe halo 3g tab.
1. Turn off your device
2. Press volume up+down and power (all at same time and keep it pressed)
3. Leave the power button after 5 seconds.
4. Your device will enter into recovery mode.
5. Use volumes buttons to move up and down. For enter use power button(NOTE: TOUCH WON'T WORK)
6. Click on "wipe factory data" then click on "wipe cache partition".
7. Now go to reboot device and your sorted.
[DON'T FORGET TO PRESS THANKS IF THIS WORKS]
Click to expand...
Click to collapse
Thanks but my tablet only has power button no volume. There are more buttons when I turn on my tablet but no physical buttons. As I said my tablet freezes so I can't do anything. If you need screenshot I can give it to you.
Anybody?
send it
Palatura said:
Thanks but my tablet only has power button no volume. There are more buttons when I turn on my tablet but no physical buttons. As I said my tablet freezes so I can't do anything. If you need screenshot I can give it to you.
Click to expand...
Click to collapse
ok then send me the screenshots let's see what we can do.:good: