[Q] Should i Keep it or exchange it? battery life question - T-Mobile LG G2x

i have my g2x rooted and running great the only problem is battery life i went from a full charge to 65 percent in about 2 and a half hrs! with just sending a few texts and chatting on skype for about 10 min, i called tmobile and here are my options i can wait till may 5th and they can just send me a battery or i can take it back and risk getting a defective one! I have never had any random reboots or freezing so far! except when i deleted some tmobile bloatware i got a couple fc's and had to restart then everything was fine! what should i do?

What processes are running in the background? Which task killer app are you running with what kill frequency?
Sent from my NookColor using Tapatalk

why may 5th
danz8509 said:
i have my g2x rooted and running great the only problem is battery life i went from a full charge to 65 percent in about 2 and a half hrs! with just sending a few texts and chatting on skype for about 10 min, i called tmobile and here are my options i can wait till may 5th and they can just send me a battery or i can take it back and risk getting a defective one! I have never had any random reboots or freezing so far! except when i deleted some tmobile bloatware i got a couple fc's and had to restart then everything was fine! what should i do?
Click to expand...
Click to collapse
why would you have to wait until may 5th for a replacement of a defective item. and it is defective if you do the right thing with it let it drain all the way than fully charge a couple times.
I have an up time off charger for 22 hours now some texting , some messing with phone a couple calls. and still at 67% intentially testing to see how it did. in mainly standby with minimal use. when i get my hdmi cord tommorow ill start pushing it . want to make sure it doesnt over heat or burn up like some report.
But by may 5th the 2 weeks will be up and if its something other than the battery it will be more difficult to get replaced. a year warrenty at least and if you have insurance with tmobile it covers everything that is a phone defect with no deductable(i was told) so just more of a pain.
keep doing what ever your doing run that puppy until it dies and recharge leave on for 2 hours after it says its charged and see if its any better. if not id look more into why you have to wait for may 5th to get a replacement.

After clearing all the crap off the phone, I left mine on most of the day. After eight hours comprised of about and hour talking, a fair mount of browsing the web, etc, and most of it with wifi calling active, I'm at 50%.

nothing really i use auto killer memory to close what ever i open

i have tried the drain the battery all the way down and they still didnt work! i tried the reset the phone as well i guess i will take it back, one question tho do i have to unroot and return the tmobile apps for them to take it back?

eagle1967 said:
I have an up time off charger for 22 hours now some texting , some messing with phone a couple calls. and still at 67% intentially testing to see how it did. in mainly standby with minimal use. when i get my hdmi cord tommorow ill start pushing it . want to make sure it doesnt over heat or burn up like some report.
Click to expand...
Click to collapse
I would love to be able to get that kind of battery life lol...are you doing anything special for that?

I think the top part goes really fast and it will take a long time to get from 50% to 0. Also, it's just in the first few days I think it will act a little differently after a few charges.
edit: why are you guys using taskkillers or autokiller?

worker1 said:
I think the top part goes really fast and it will take a long time to get from 50% to 0. Also, it's just in the first few days I think it will act a little differently after a few charges.
edit: why are you guys using taskkillers or autokiller?
Click to expand...
Click to collapse
I was going to ask the same thing. Wouldn't this make the battery worse, if anything?

do i have to unroot and return the tmobile apps for them to take it back? please let me know

I'm also considering returning it but first I will wait for few days and see if it gets better. However I was wondering, what is tmobile's return policy for off contract phones? Is it true that you can return it anytime within a month?

danz8509 said:
do i have to unroot and return the tmobile apps for them to take it back? please let me know
Click to expand...
Click to collapse
Yes you do. Rooting voids any warranty you have on the device.

i was told 14 days buyers remorse period is what the tmobile said when i called today

danz8509 said:
i was told 14 days buyers remorse period is what the tmobile said when i called today
Click to expand...
Click to collapse
That's correct but I would still imagine that rooting your phone could void this in the same way it voids any warranty.

Related

Battery or phone?

Hi i tried searching this entire forum for a thread on this but couldn't seem to find one. My problem is that my phone has been getting really hot lately towards the chin area (I know you guys are probably thinking, oh no not another hot chin area problem, but it's different, I think). The strange part is that it has been getting hot while I'm talking on the phone and the battery has been dying EXTREMELY fast, this is happening not only while charging but when on a full battery, because this morning I had a full charge and talked on the phone for about 15-20 minutes and I was already at 75%, which is really odd. So my question is if this is a battery problem or a hardware problem, which I hope is a battery problem because I'm sick and tired of getting a phone replacement, the one I have is my fourth replacement and I'm not looking forward to a fifth. Thank you
EDIT: okay for some reason I uninstalled that Lock 2.0 app, and it seems as though my battery life has gotten better, but not sure if it solved that call issue, will update again when I do.
EDIT EDIT: Alright I tested it through a phone call and it hasn't changed at all. I literally watched my battery level go from 32 to 21 in 6 minutes of a call and the battery temp went from 30 degrees Celsius to 35 degrees.
the only thing i can suggest is to get a new battery and see if that's whats causing it. if that doesn't help then, i'm afraid, it seems your phone's ****ed
ya i just called HTC and they are sending me a replacement battery as we speak, very good service. I ALSO called tmobile (surprisingly great service this time, after a billion others) and they have a g1 replacement for me as well but I will wait till i get the replacement battery first to see if its just the battery, if not then I guess I'm forced to get ANOTHER G1!
Gunnygt49 said:
Hi i tried searching this entire forum for a thread on this but couldn't seem to find one. My problem is that my phone has been getting really hot lately towards the chin area (I know you guys are probably thinking, oh no not another hot chin area problem, but it's different, I think). The strange part is that it has been getting hot while I'm talking on the phone and the battery has been dying EXTREMELY fast, this is happening not only while charging but when on a full battery, because this morning I had a full charge and talked on the phone for about 15-20 minutes and I was already at 75%, which is really odd. So my question is if this is a battery problem or a hardware problem, which I hope is a battery problem because I'm sick and tired of getting a phone replacement, the one I have is my fourth replacement and I'm not looking forward to a fifth. Thank you
EDIT: okay for some reason I uninstalled that Lock 2.0 app, and it seems as though my battery life has gotten better, but not sure if it solved that call issue, will update again when I do.
EDIT EDIT: Alright I tested it through a phone call and it hasn't changed at all. I literally watched my battery level go from 32 to 21 in 6 minutes of a call and the battery temp went from 30 degrees Celsius to 35 degrees.
Click to expand...
Click to collapse
I was having very similar issues. I uninstalled Lock 2.0 and it since has stopped. Apparently that app running in the background sucks down the battery life.
Gunnygt49 said:
ya i just called HTC and they are sending me a replacement battery as we speak, very good service. I ALSO called tmobile (surprisingly great service this time, after a billion others) and they have a g1 replacement for me as well but I will wait till i get the replacement battery first to see if its just the battery, if not then I guess I'm forced to get ANOTHER G1!
Click to expand...
Click to collapse
semes to be happening on g1's ... mine died, then came back then died, then came back... now it cant stay on for more than 20 min...
and it started by it getting really really hot when talking... and i thought to my self.. hmm this is "normal" since this phone is known to get slightly hot... and i never had lock 2.0 installed.
i havent called htc , and tmobile would jsut laugh at me since im not even in the usa....
we could be looking at a "hardware issue" since i did an ebay search and found about 3 g1's that are dead due to the same heat/ powering off issue

And I thought I was one of the lucky ones...

Had the g2x since launch day, loved the speed, size, etc. Never had a single reboot (actually did once or twice while charging in the first few days), screen bleed and had fairly good battery life to boot with fairly heavy usage. What more can you ask for, right?
So fast forward to today...i was in the middle of typing a text and battery died, I was at 1%. So I plug it in, turn it on and then it got really hot and non stop rebooting only while on the charger. Taking it off the charger would stop the reboots, plug it in again reboot cycle again within minutes (no sound to warn me its rebooting, no start up animation).
Eventually when it was on the charger the battery icon looked really weird, it was completely white with 2 circular arrows in it, never seen that before, anyone know what that means.
After a while the phone cooled down and has now been charging for he last hour with no rebooting. I did call Tmo and they are sending me a new battery and handset.
I am unsure what to do, keep mine since it appears to be fine now or keep the replacement items. I am not rooted completely stock with minimal apps installed.
I really, really dont feel like setting up all my prefs again and reinstalling apps. One thing is for sure i am seriuosly considering the HTC sensation now. Had the MT4G before and it was great, so my perception of HTC is high.
mikea3000 said:
Had the g2x since launch day, loved the speed, size, etc. Never had a single reboot (actually did once or twice while charging in the first few days), screen bleed and had fairly good battery life to boot with fairly heavy usage. What more can you ask for, right?
So fast forward to today...i was in the middle of typing a text and battery died, I was at 1%. So I plug it in, turn it on and then it got really hot and non stop rebooting only while on the charger. Taking it off the charger would stop the reboots, plug it in again reboot cycle again within minutes (no sound to warn me its rebooting, no start up animation).
Eventually when it was on the charger the battery icon looked really weird, it was completely white with 2 circular arrows in it, never seen that before, anyone know what that means.
After a while the phone cooled down and has now been charging for he last hour with no rebooting. I did call Tmo and they are sending me a new battery and handset.
I am unsure what to do, keep mine since it appears to be fine now or keep the replacement items. I am not rooted completely stock with minimal apps installed.
I really, really dont feel like setting up all my prefs again and reinstalling apps. One thing is for sure i am seriuosly considering the HTC sensation now. Had the MT4G before and it was great, so my perception of HTC is high.
Click to expand...
Click to collapse
If you don't notice any problems, keep it
The same thing happened to me this morning
Battery health status OVERHEAT
took off battery cover, i powered off through menu, powered back on through button
WHITE BATTERY REFRESH LOGO followed by media scan
Working as good as ever, and actually my battery life is a little better
Get a new battery asap. Yours is bad if it's overhearing during charge.
diablos991 said:
Get a new battery asap. Yours is bad if it's overhearing during charge.
Click to expand...
Click to collapse
im kind of in the same boat as the op but not as bad on the overheating. how do i get a new battery? i bought from amazon and its past the return period.
My opinion of LG is really low. First the sd card slot died on my Optimus T and then numerous problems with my returned G2x. I hate to say it, but the grass is definitely greener on the HTC side right now. I will be checking out the sensation if permaroot happens.
yup, mine did the same thing. all was good for a month or so then boom my battery just freaked out. I wrestled with it a few days then last night it went from 100% - 0% in 6hrs while powered off. It's the battery. Get a new one.
Mine doesn't reboot...it just shuts off. Won't turn back on until I yank the battery. Only issue happens like once a day. But ill point out I'm now pissed Droid x gets gb Friday and I'm still using froyo...granted.by choice because I refuse to use a leak.
Sent from my LG-P999 using XDA Premium App
ericc191 said:
My opinion of LG is really low. First the sd card slot died on my Optimus T and then numerous problems with my returned G2x. I hate to say it, but the grass is definitely greener on the HTC side right now. I will be checking out the sensation if permaroot happens.
Click to expand...
Click to collapse
Not to change subject here but permaroot doesn't do much if the bootloader is locked. Gaining root doesn't mean custom roms or mods. You'll be able to use Titanium Backup but so what.
Also, back on topic. There are lots of reports that the batteries are bad and if it is over heating I'd definatly replace it.
Tmo sent me a replacement G2x after I thought I fried mine. I fixed it eventually by flashing several CWM recoveries. The replacement had nasty screen bleed. Needless-to-say I sent the replacement packing.
I was using my phone all day yesterday like usual I let my battery die all the way before charging again and today for some reason my battery is dying quickly.
Took off the charger at 6 am and it is now 11am and I have only 50% usually I have 70% or so. I hope my battery is not crapping out on me... I guess Ill find out in the next few days maybe this is just a fluke... I hope...
player911 said:
Not to change subject here but permaroot doesn't do much if the bootloader is locked. Gaining root doesn't mean custom roms or mods. You'll be able to use Titanium Backup but so what.
Click to expand...
Click to collapse
Good thing it's not gonna be locked then eh?
http://www.tmonews.com/2011/05/htc-decides-to-unlock-bootloaders-moving-forward/
RevenG said:
Good thing it's not gonna be locked then eh?
http://www.tmonews.com/2011/05/htc-decides-to-unlock-bootloaders-moving-forward/
Click to expand...
Click to collapse
It is locked and HTC said this policy applies only moving forward. Which means future phones. There is no word about existing phones yet.
Sent from my G2x
I am on my third G2x. From the day I received the last one(3 weeks ago) it has been rock solid(NO reboots-no screen freezes- no dropping data connections). Two days ago I bought a router and decided to use wifi in my home. Since hooking it up and running the G2X on it I find that I have reboots-screen freezes and oh yes data connection dropped (numerous times)I guess the wifi is just not meant for this phone. 3 weeks of happy usage and bam!! wifi in the house. I have also had apps changing settings without my doing so( never happened before wifi usage<) Also now the Gps is even worse than before.Been running it without the wifi and still getting the same issues now. Oh how I wish I had just stopped after the second one and asked for refund. This could (and probably will be eventually) a super super phone. I just don't know if I have the patience to wait . I just ordered an Asus Transformer which will be here on 5/31/11, maybe playing with it will soften my stance on how I view the G2x at this moment. Anyone else had the wifi situation?
I'm rooted with cwm. I have random freezes but it appears to only be random kernels. As well as only certain versions of android. Once the gb update comes out, I'm sure alot of our problems will clear up...
Sent from my LG-P999 using XDA App

[Q] Random Shut Downs, Only when plugged in

i have been getting some random shut downs but only when plugged in to a wall charger. at first i figured it was due to heat while being charged. but the phone could shut down while plugged into the wall at any given time no matter how much charge there is or how long it's been plugged. Last night I plugged it in before bed at 30% and today I woke up at 44% with the phone off. Sometimes it's minutes until it shuts down and sometimes it's hours. It's the same on any Rom/Kernel I tried. Thinking it may be a hardware issue. Any ideas? Thanks.
Currently Trigger2X 14 - Faux SV 3.5
Happens to me too... I'm on stock though.
And is it me or does charging the phone off seem to be ineffective?
techboydino said:
i have been getting some random shut downs but only when plugged in to a wall charger. at first i figured it was due to heat while being charged. but the phone could shut down while plugged into the wall at any given time no matter how much charge there is or how long it's been plugged. Last night I plugged it in before bed at 30% and today I woke up at 44% with the phone off. Sometimes it's minutes until it shuts down and sometimes it's hours. It's the same on any Rom/Kernel I tried. Thinking it may be a hardware issue. Any ideas? Thanks.
Currently Trigger2X 14 - Faux SV 3.5
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
enoch861 said:
Happens to me too... I'm on stock though.
And is it me or does charging the phone off seem to be ineffective?
Click to expand...
Click to collapse
which makes me believe this is strictly hardware. its not really like the software related reboots of the past. too bad i can't get it to go while plugged into pc, otherwise i could check logs to see what was up. let me know if you can recreate like clockwork. thx
Its hardware trust me. I've had in total like 6 g2xs and this is the first I've had with the issue.. I also have another now.. Both have the same rom, baseband, kernel and apps. Yet my new one shuts down on the charger.... Its hardware for sure and a replacement is in route. No point trouble shooting its a bad phone.. Threes many good ones just be patient... Now to wait for replacement...
If your on your 6th G2x, did you have to pay the 20 dollar exchange fee or whatever it's called? It would get pretty expensive after your 3rd or so G2x.
smashpunks said:
Its hardware trust me. I've had in total like 6 g2xs and this is the first I've had with the issue.. I also have another now.. Both have the same rom, baseband, kernel and apps. Yet my new one shuts down on the charger.... Its hardware for sure and a replacement is in route. No point trouble shooting its a bad phone.. Threes many good ones just be patient... Now to wait for replacement...
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
enoch861 said:
If your on your 6th G2x, did you have to pay the 20 dollar exchange fee or whatever it's called? It would get pretty expensive after your 3rd or so G2x.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
no. Bought first one full price it had no issues but dust, return no fee, then I exchanged again from pixel, no fee. Thats 3. Then I sold it for a sensation. Had bad luck with the sensation so I sold traded it on CL for a G2x and cash. Well that g2x was awesome too. so thats 4. I then dropped that ***** hard and had to exchange for another no fee again because I paid 130 through asurion. Thats 5. that g2x is awesome too. Now on a new line of service I got a free g2x with a online deal, so theres 6. Thats the one Im on now and it sucks donkey doooo.
but ive had enough to know there are good ones with no issues. I knew this one was gonna have issues cause of the ratio of no issues vs hearing issues here. LoL time to hunt for the good one again. LOL then after this I got to get the other g2x replaced again cause it was dropped again, and I cant have that. So Asurion that will be.....
Wow. Asurion must love you! LOL!
Last time I gave T-Mobile support a call, they wanted 20 bucks.
But that's a lot of G2x's my friend. And how much cash did you add on top to get the Sensation?
smashpunks said:
no. Bought first one full price it had no issues but dust, return no fee, then I exchanged again from pixel, no fee. Thats 3. Then I sold it for a sensation. Had bad luck with the sensation so I sold traded it on CL for a G2x and cash. Well that g2x was awesome too. so thats 4. I then dropped that ***** hard and had to exchange for another no fee again because I paid 130 through asurion. Thats 5. that g2x is awesome too. Now on a new line of service I got a free g2x with a online deal, so theres 6. Thats the one Im on now and it sucks donkey doooo.
but ive had enough to know there are good ones with no issues. I knew this one was gonna have issues cause of the ratio of no issues vs hearing issues here. LoL time to hunt for the good one again. LOL then after this I got to get the other g2x replaced again cause it was dropped again, and I cant have that. So Asurion that will be.....
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
enoch861 said:
Wow. Asurion must love you! LOL!
Last time I gave T-Mobile support a call, they wanted 20 bucks.
But that's a lot of G2x's my friend. And how much cash did you add on top to get the Sensation?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
trust me. I get mine back from asurion. they dont get a phone back
Oh and only 270 for sensation used upgrade.
This sounds like a defective battery. If your phone was plugged in at 30%, then you slept all night and woke up to a 44% charge with the phone powered down, that means that the battery was not taking any incoming charge for the vast majority of the night, nor does it seem that the battery was powering the phone for the majority of the night. Charging from 30->100% should only take 2.5 hours or so - maybe 3.
It could be that when you plug it in, it heats up - and thus expands. This could cause a loose connection to the battery somewhere (maybe something as simple as the physical contacts for the battery, or could be something more intricate inside the phone).
As much as you don't want to hear it, i'd say you'll probably need to take it to a store or send it in for replacement.
propain4444 said:
It could be that when you plug it in, it heats up - and thus expands. This could cause a loose connection to the battery somewhere (maybe something as simple as the physical contacts for the battery, or could be something more intricate inside the phone).
As much as you don't want to hear it, i'd say you'll probably need to take it to a store or send it in for replacement.
Click to expand...
Click to collapse
Thats my thought. It's still plugged in but does not charge. Forgot to mention that it requires a battery pull to restart. So possibly the phone is not really off, just in a non responsive idle state. Im going back to stock for now to see if that changes anything. I know they will ask if I got the update so I might as well. Thanks for the info.
techboydino said:
Thats my thought. It's still plugged in but does not charge. Forgot to mention that it requires a battery pull to restart. So possibly the phone is not really off, just in a non responsive idle state. Im going back to stock for now to see if that changes anything. I know they will ask if I got the update so I might as well. Thanks for the info.
Click to expand...
Click to collapse
Half the time its off, and half in a non responsive idle state. Cause sometimes you can turn the phone on, and sometimes you need a battery pull and the ***** is hhhhhhoooottt.
I doubt theres a loose connection when it expands as the copper connections in the corner are pretty lines up and expanding would only make em touch more you would think.

Random reboots - stock

My fiance is having problems with her phone randomly rebooting. I just updated it to the most recent firmware update, so that shouldn't be the problem, but something obviously is. She wasn't getting much out of her battery life either, usually only a couple hours or so.
What can I do about it to keep her from spending money we don't have on a new phone, other than root it? She won't let me root it and set it up like mine, mostly because she's stubborn.
tatonka_hero said:
My fiance is having problems with her phone randomly rebooting. I just updated it to the most recent firmware update, so that shouldn't be the problem, but something obviously is. She wasn't getting much out of her battery life either, usually only a couple hours or so.
What can I do about it to keep her from spending money we don't have on a new phone, other than root it? She won't let me root it and set it up like mine, mostly because she's stubborn.
Click to expand...
Click to collapse
root it when shes asleep or explain the firmware update broke her phone blame it on the software and youre never at fault
JKILO said:
root it when shes asleep or explain the firmware update broke her phone blame it on the software and youre never at fault
Click to expand...
Click to collapse
haha, i wish that would work.
Trade her phones tell her you unrooted your phone so she could have it and the root hers. Just an Idea
It looks like she's even got to pull the battery to get the thing to start back up when it shuts down. The charging port seems loose to me, but it charges the battery just fine so I'm not sure that's part of the problem.
tatonka_hero said:
It looks like she's even got to pull the battery to get the thing to start back up when it shuts down. The charging port seems loose to me, but it charges the battery just fine so I'm not sure that's part of the problem.
Click to expand...
Click to collapse
Try a different micro usb cable.
VICODAN said:
Try a different micro usb cable.
Click to expand...
Click to collapse
I did. It still felt loose even using my cable, which doesn't feel loose in my phone.
She won't want to go through the hassle of talking to tech support to get a new phone, and they'll try to make her take it to a repair center
I put her battery in my phone for the day, and it just shut down, so that was part of the problem.
She said her phone was still dead in like 4 hours today, and that was using my battery which I've had very good luck with.
I think she uses her phone a LOT for facebook and texting, but 4 hours still seems awfully short for battery life
tatonka_hero said:
I put her battery in my phone for the day, and it just shut down, so that was part of the problem.
She said her phone was still dead in like 4 hours today, and that was using my battery which I've had very good luck with.
I think she uses her phone a LOT for facebook and texting, but 4 hours still seems awfully short for battery life
Click to expand...
Click to collapse
Buy these:
http://www.amazon.com/gp/product/B005YTOV6G/ref=oh_o00_s00_i00_details
VICODAN said:
Buy these:
http://www.amazon.com/gp/product/B005YTOV6G/ref=oh_o00_s00_i00_details
Click to expand...
Click to collapse
now she says she didn't use her phone at all this morning and it only got 4 hours (on my good battery). I think she's got a rogue app or something using a ton of battery, but it doesn't ever show up in the battery stats. there's no way she'd let me do a factory reset on it again lol.
I'll send her the link on the batteries, but she won't buy them I'm sure. She wants a new phone too badly now.
tatonka_hero said:
now she says she didn't use her phone at all this morning and it only got 4 hours (on my good battery). I think she's got a rogue app or something using a ton of battery, but it doesn't ever show up in the battery stats. there's no way she'd let me do a factory reset on it again lol.
I'll send her the link on the batteries, but she won't buy them I'm sure. She wants a new phone too badly now.
Click to expand...
Click to collapse
Possibly, or your batteries might be a year old and starting to go.
Trust me buy those batteries. They're great. And only $7.
VICODAN said:
Possibly, or your batteries might be a year old and starting to go.
Trust me buy those batteries. They're great. And only $7.
Click to expand...
Click to collapse
I figured out what I think was wrong with her other battery. The contacts were set too deep inside the battery casing, so any bump at the wrong angle caused them to lose connection. That's why I don't trust second hand batteries, no matter how good other people say they are.
Both her original battery and my original battery work perfectly fine in my phone, both give me a day and a half. So I know it's not the batteries, it's something wrong with her phone.
Heck, I even offered to switch phones with her, and she said she didn't want mine even though it's exactly the same phone and even newer.
women, just can't please them.
Try
Backup
Factory reset
Take the newest update.
My wife has a stock shift huge battery improvement
Sent from my PG86100 using Tapatalk
tatonka_hero said:
women, just can't please them.
Click to expand...
Click to collapse
I know all too well. Take it in to a sprint repair center and have it repaired, if they cannot repair it they will order you a replacement phone.
Make sure you have TEP on your plan before you go in.
VICODAN said:
I know all too well. Take it in to a sprint repair center and have it repaired, if they cannot repair it they will order you a replacement phone.
Make sure you have TEP on your plan before you go in.
Click to expand...
Click to collapse
She's a sprint employee so she's got somewhat different rules on that mess. I'd rather they just send her a new phone since we're too far from a repair center, or so I told Sprint the last 4 times I had to replace my Shift lol.
tatonka_hero said:
She's a sprint employee so she's got somewhat different rules on that mess. I'd rather they just send her a new phone since we're too far from a repair center, or so I told Sprint the last 4 times I had to replace my Shift lol.
Click to expand...
Click to collapse
If she's a sprint employee she should get the benefits of the Sprint wireless advantage club and so should you.
Details here:
http://www.sprint.com/landings/advantage_club/?ECID=vanity:advantageclub
VICODAN said:
If she's a sprint employee she should get the benefits of the Sprint wireless advantage club and so should you.
Details here:
http://www.sprint.com/landings/advantage_club/?ECID=vanity:advantageclub
Click to expand...
Click to collapse
yeah, I know. Doesn't change much when it comes to problem phones other than the fact that you absolutely have to go to a Sprint owned repair center and not a store run by another company. That's where the distance factor comes in and the working with tech support to convince them it's too far to drive lol

Various niggles, 2nd phone.

My first G3 which I was very happy with died suddenly on me. AT&T replaced it.
My second one has some issues that my first one did not.
Connects but times out with weak wifi signals.
Double tap often does not work to wake up phone. Needs a second double tap in those instances.
Almost every incoming call the caller can not hear me until I say hello twice.
I have had one overheat episode. No open apps, put the phone in its pouch with screen off. Later in the day reached for the phone and it was very hot with nearly depleted battery.
Seems to have some lag which my first one did not.
I have done a factory reset but these problems persist.
Anyone else experience this?
I don't like to be a nuisance customer and want to find out what others are experiencing before I call AT&T tech. support again.
samsat said:
My first G3 which I was very happy with died suddenly on me. AT&T replaced it.
My second one has some issues that my first one did not.
Connects but times out with weak wifi signals.
Double tap often does not work to wake up phone. Needs a second double tap in those instances.
Almost every incoming call the caller can not hear me until I say hello twice.
I have had one overheat episode. No open apps, put the phone in its pouch with screen off. Later in the day reached for the phone and it was very hot with nearly depleted battery.
Seems to have some lag which my first one did not.
I have done a factory reset but these problems persist.
Anyone else experience this?
I don't like to be a nuisance customer and want to find out what others are experiencing before I call AT&T tech. support again.
Click to expand...
Click to collapse
Yeah id contact AT&T again, ive only have lag and data problems, hoping a custom rom fixes that!
I used AT&T's online chat. They asked me to enter the code to check the health of the battery.
Once they saw it was OK they said OK they will replace the phone. Easy as that!
Hopefully I get a good one this time.
samsat said:
I used AT&T's online chat. They asked me to enter the code to check the health of the battery.
Once they saw it was OK they said OK they will replace the phone. Easy as that!
Hopefully I get a good one this time.
Click to expand...
Click to collapse
Wish they were nice like that to me! I just need better battery life, and id be perfect with this phone
The one thing I cant complain about is battery life. I only charge the phone every second day and at that time I could possibly squeeze even a third day with careful usage. When they sent me this replacement phone they also sent me another battery and I have the LG charger/battery freebie on the way so I wont be short of battery power anyway!
My phone has been on for more than 12 hours today, a bunch of calls and some browsing and it's on 91%!! That can't be right.
samsat said:
The one thing I cant complain about is battery life. I only charge the phone every second day and at that time I could possibly squeeze even a third day with careful usage. When they sent me this replacement phone they also sent me another battery and I have the LG charger/battery freebie on the way so I wont be short of battery power anyway!
My phone has been on for more than 12 hours today, a bunch of calls and some browsing and it's on 91%!! That can't be right.
Click to expand...
Click to collapse
Id do anything for that! If i really try i can go all day, about 12 hours but my battery will be dead, i only get 3-4 hours screen on time, im thinking about getting a spare battery,

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