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Hi,
I have been searching around but cannot find an answer to this...my WP7 in Zune is coming up with 2.77GB of 'reserved space and content from other computers'....now that seems like alot especially when I only have 8GB in the first place!
Now I've read things saying...reduce the amount of space reserved for apps in Zune and I've done that its down to 1% but still it is showing this huge amount of space reserved.
I have spoken to Zune Support on Twitter and their answer was to do a factory reset and re-install all my apps one by one. Does this sound right to everyone else? Should I really have to do all that?
Lastly (and sorry about the mini-rant) I have a Zune Pass and I have also read that by resetting my phone it will make Zune recognise it as a brand new device and therefore reduce the amount of devices I can use my Zune Pass on....is this correct?
Thanks for all you help everyone
Do you have a lot of apps etc?
You Silly!
Just go to Zune device settings (on top of the zune client, of course, you need to have your phone connected), and then go to the "Reserved space" link from the list on the left side. Then reduce it to whatever percentage of your phone's memory you want. Basically, reserved space is a certain percentage of the storage on your phone that is put aside for app installs, pdfs, docs, etc. So when you fill up your phone with pictures, music, and videos, you would have some space for ... other things.
There is no reseting required whatsoever.
I dont have that many apps.....and I have done what you said already (reduced to 1%) and still I have this huge amount of space taken up...its just annoying!
I completely understand the problem of sergoiacobucci.
On my HD7 (16GB) there is also 1.36GB reserved space for "content of other computers", even though I reduced the reserved space in the settings to 0%.
If I play around a little with the percenteges the reserved space goes down from everything I have left on my device to 1.5GB at 1% and 1.36GB at 0%.
Meaning I also can't get it any lower.
Of course your problem is 4 times more annoing than 8% gone on a 16GB device, but I'd still like to know whatfore this space is used/how to use it for myself.
kapanak said:
You Silly!
Just go to Zune device settings (on top of the zune client, of course, you need to have your phone connected), and then go to the "Reserved space" link from the list on the left side. Then reduce it to whatever percentage of your phone's memory you want. Basically, reserved space is a certain percentage of the storage on your phone that is put aside for app installs, pdfs, docs, etc. So when you fill up your phone with pictures, music, and videos, you would have some space for ... other things.
There is no reseting required whatsoever.
Click to expand...
Click to collapse
He stated in the OP that he's already lowered this to 1%.
OP have you ever synced with more than one computers?
Pretty sure the reserved space includes space taken up by anything outside of media. I just downloaded a game and my reserved space went from 1.22 GB to 1.32 GB. I wouldn't worry about it too much, it sounds like you just have a lot of non-media data on your phone.
I don't know about the reserved space thing but as for Zune Pass. You can remove devices from your 4 devices in the settings. So adding a new device wont take up your 4, just remove the old one from the list
Settings > Account > Computers and Devices
sayonical said:
OP have you ever synced with more than one computers?
Click to expand...
Click to collapse
are you suggesting this might be causing the issue? i'm syncing with 2 pc's and my available space has gone from 3.02GB to 2.12GB with only a few apps installed and 1GB of music. i'm not concerned about the "shrinking space" now, but would like to know how it's used/allocated.
Hi everyone and thanks for the replies.
I have only ever connected it to one computer.....i just un-installed about 3 games and it has reduced the reserved space from 2.77GB to 2GB...so maybe the games take up alot more space than I realised...
Bit of a worry though to be honest, as more and more good apps/games come out I am going to quickly run out of space!
it depends on the games tbh. most games are small, but the big ones which we all like take up quite a bit (e.g. need for speed and guitar hero).
The Gate Keeper said:
it depends on the games tbh. most games are small, but the big ones which we all like take up quite a bit (e.g. need for speed and guitar hero).
Click to expand...
Click to collapse
It says on the marketplace page how much space each application/game takes up. It's down near the bottom where it says "released dd/mm/yyyy, version x.x.x.x, xxMB".
For example, "The Sims 3" is 113MB, "Guitar Hero 5" is 201MB, and "Monopoly" is 24MB. So, there's a good range of sizes.
I can't find this info in the Zune software, though, so I think it's only in the marketplace on the phone.
yeah, I've got a lot of games on my phone and even though I have it set at 5% (I think the standard setting), it is reserved at about 4gb of stuff. But I have about 20-30 games (about 12 xbox live titles), like harvest, need for speed, etc.
I don't worry about it. I don't put a ton of music on my phone since I have zune pass.
I know exactly what you mean and here's an article explaining it as well as how to somewhat resolve it. http://zuneinsider.com/archive/2009...content-from-other-computers-if-any-quot.aspx
That explains a lot. Thanks for sharing that!
okay. so far so good. but i experience some problem about this reserved space: i am not able to change it. i can move the bar so i get different percentages but it does not take any effect.
this is frustrating because im not able to put anything new to my device...
any ideas?
The_Chiller said:
okay. so far so good. but i experience some problem about this reserved space: i am not able to change it. i can move the bar so i get different percentages but it does not take any effect.
this is frustrating because im not able to put anything new to my device...
any ideas?
Click to expand...
Click to collapse
I'd suggest wiping the system like I'm going to. I have 2.67GB of reserved space that I can't get rid of, and I followed the instructions from that link. Wiping it might do the trick.
I'm having this problem as well. What is the point of having a reserved space?! Why can't the space just fill up like usual and let me delete stuff when it gets completely full? There is no reason for a reserved space (in my mind) that can't be removed without starting all over.
My reserved space has filled up to 2.5gb and says I have 0.0 free space on the zune software. When I go check my phone however, it says I have 565mb free. So this means I can't sync anymore music even though my phone says it has 1/2 gb free?
Thanks for the link!
I always had this problem whenever I sync with my mac after syncing with zune on windows 7. However I did figure out a work around. I use the "I choose" sync method and simply drag all my playlists to the hd7 icon. Whenever I the reserve space issue occurs, I simply re-drag back the playlists and the sync groups are essentially recreated without having to resync the music.
So starting off with this phone I know it doesn't have the best internal storage. When apps are moved to the SD some of the app stays behind on the internal storage, I know that. I have had 2 shifts. My first one i dropped, cracked the screen, and the insurance gave me a new one. On my first shift at the time I had about 70mb of free space left when I sent it in. Before sending it I made a titanium backup and restored that on my shift I have today. When I restored it I had about 120mb of free space. (NOT THE PROBLEM READ ON)
So the point is something in the system is causing massive storage to fill up over time, and its not apps. I have force moved apps and that only helps a little. Is it a certin cache that I can clear? please help!
At the moment I have 60mb of free storage, that is with the app cache cleared through App2SD
Right I have the following : System ROM 219MB , Internal 222MB , SD Card 8.32 GB . When you long press on an app in TB it should give you the option to move to SD card. You shouldn't have to force move an app. When you restored all your apps did you restore apps and data? Or just the app? Also after restoring with TB you need to make sure the app was restored to the correct place. There's an option I usually check in the preferances before I restore all my apps. It restores to the previous location you had the app. Hope that helps.
I restored the apps and data... This isn't a problem with tb, its a problem with some storage/cache something building up in the system
No I'm not using Tapatalk... I'm using the XDA Premium app, cause I got balls.
My email took up a lot of storage on my old hero because everytime I deleted something it still stayed on a new folder called imap/trash... it was taking up about 50mb so you might want to look into that
Sent from my PG06100 using XDA Premium App
In your sd card or internal? There was a folder on my sd called .trashes and it had everything I had deleted on my sd. Where exactly is it located? Ill look in root explorer.
No I'm not using Tapatalk... I'm using the XDA Premium app, cause I got balls.
Don't know if your restoring SMS with something. But if your are sometimes that takes up hella space. Did a phone that had over 25MB of SMS messages restore back onto it on internal mem.
i will see, i also use a tool called disk usage. you have probubly heard of it but it maps out everything and the amount of space it takes up. you can narrow the results to a certin cache or whatever. ive seen that apps like pandora are taking up space in the dalvik cache. Its only like a mb or 2 but still. do you know anything about apps storing things in the dalvik?
what is the dalvik even for anyway?
I've been trying to go back to stock today, so I've wiped a few times, but I've got 430MB total space internal, with 366MB free
and.....
i dont understand what this has to do with this thread
im.nick.hello said:
i will see, i also use a tool called disk usage. you have probubly heard of it but it maps out everything and the amount of space it takes up. you can narrow the results to a certin cache or whatever. ive seen that apps like pandora are taking up space in the dalvik cache. Its only like a mb or 2 but still. do you know anything about apps storing things in the dalvik?
what is the dalvik even for anyway?
Click to expand...
Click to collapse
I beleive dalvik cache gets recreated everytime you reboot. But, about Pandora is it on the SD Card? Or internal mem? I listen to a TON of music. When I had Pandora on internal it was up to 12MB .So I moved it to the SD card, only 536KB on internal now.
My app is on the SD but it is storing over 1mb on internal
If you have DiskUsage go to the [root required] section and press 'App Storage'
if you can find pandora you will see that most of it is stored in the dalvik cache
Sorry I don't use DiskUsage app. Your right about how much is on internal. Mine reads 1.28MB.
any idea what it is storing there?
Drawing a blank on this, I'll keep looking. See if I can come up with something. But I'd probably head on over to theMikMik and see if somebody there can help.
My biggest space hog when I had problems was email... Try clearing data for email or gmail to see what happens (maybe back up first)
Sent from my PG06100 using XDA App
Mail or gmail app..
I have both, a aim on the mail app and my gmail on the gmail app
No I'm not using Tapatalk... I'm using the XDA Premium app, cause I got balls.
i cleared my cache partition, not sure what was stored there but it doesnt matter cleared up 20mb... is there any other ways i can get more space??? why are apps storing data in the dalvik??
Any other suggestions here? My wife's Shift is having this problem. Constant notification about low storage space. Can't even download any new apps. I have not rooted her phone yet, and not sure if I will; I don't want to have her have to go without for any length of time, and I don't think she wants things changed around so much as she just wants the thing to work, not to have to tinker or troubleshoot.
Captain Spectacular said:
Any other suggestions here? My wife's Shift is having this problem. Constant notification about low storage space. Can't even download any new apps. I have not rooted her phone yet, and not sure if I will; I don't want to have her have to go without for any length of time, and I don't think she wants things changed around so much as she just wants the thing to work, not to have to tinker or troubleshoot.
Click to expand...
Click to collapse
Did you download a lot of apps? Try moving the apps to the SD Card. The path is Menu-Settings-Applications-Manage applications-Downloaded. Then just click on the applications one at a time. If the button says Move to SD card, and isn't greyed out press it. That should free up some space. If that doesn't work since your not rooted, I would just try a factory reset.
clear the folder /data/tombstones. App crashes and such create rather large files that can eat up quite a bit of space. Also check the cache folder at the root, failed market installs will have file fragments in there as well.
Hi,
Surprisingly after installing playing many games and trying out applications, now my phone has only 100mb free space left, which is indeed worrying me.
Since 3.9GB out of 8GB is showing as "Reserve Space and other content" in Zune.
But I need to clear out any unnecessary backup data and applications isolated data so that I can get most of the space back.
Phone: Omnia W
Developer unlocked only. No full unlock available yet.
nitin88g said:
Hi,
Surprisingly after installing playing many games and trying out applications, now my phone has only 100mb free space left, which is indeed worrying me.
Since 3.9GB out of 8GB is showing as "Reserve Space and other content" in Zune.
But I need to clear out any unnecessary backup data and applications isolated data so that I can get most of the space back.
Phone: Omnia W
Developer unlocked only. No full unlock available yet.
Click to expand...
Click to collapse
In Zune you can set your reserved content to about 500mb if you want and you can get other space for storage. Double click on the 'orange' reserved content you will be able to decide how much you want to reserve. Uninstalling apps will get rid of it's storage etc.
If nothing helps, hard reset and you are good to go.
If your phone is interop-unlocked (WindowBreak or similar) you can install WP7 Root Tools and then use it to enable appSiege, which will let you see how much data each app is using up.
Uninstalling an app deletes all its isolated storage files. You can then re-install the app if you still want to have it on the phone. Some apps also have a feature to purge their cached data.
Given how much data you have in the OS, it's possible you're keeping email for too long. You may want to either sync fewer email folders or keep the synced files for a shorter time (most of my accounts only keep messages for two weeks). You can also try deleting your Internet Explorer cache (Settings -> Applications -> Internet Explorer -> Delete History) although that will delete your saved passwords and such too... it's possible to delete just the temp files, but doing so requires high-privilege access to the filesystem.
Hi, i am tired and stressed from researching, i cannot find a solution to this problem and i have come here for professional help.
The problem, i was going to install a game(32mb) through google play, and when the download finishes i get the insufficient storage message which is weird considering i always watch and keep track of my storage space, so i clear some cache and decide to download and once again i get the message, this time i decide to delete useless stuff via CCleaner lite and delete useless apps, i download again, and no space message again, i checked my total available space and it says 1.2gb
id place some screenshots but i have another problem with phone that makes me unable to browse my phone via usb on pc's or laptops
im going to check this thread every day, i really need the help, thanks in advance.
A few things to keep in mind:
1. I wont keep uninstalling apps, it works but i cant uninstall important ones
2. I already deleted all of the cache. literally every solution i researched told me obvious stuff i have already done
3. I wont uninstall photos or files
4. Remember i have ''1.2gb of available space'' so no need to do any of the above
5. I acknowledge that sometimes phones might prevent you from downloading apps just to save some space for cache and app data
6. I have a sd card(2gb) but my phone doesnt have the option to move apps to external space and i cant force it even through root
7. I have android 4.0.4
8. My phone is rooted, but its kinda broken(''kingo'' root, not to be confused by ''king'' root), every time the phone restarts or turns off something makes the main root app(the ones that grants root permission to other apps) to get corrupted and not start up(crashes on start) making me having to reinstall it using a backup
1337Potato said:
Hi, i am tired and stressed from researching, i cannot find a solution to this problem and i have come here for professional help.
The problem, i was going to install a game(32mb) through google play, and when the download finishes i get the insufficient storage message which is weird considering i always watch and keep track of my storage space, so i clear some cache and decide to download and once again i get the message, this time i decide to delete useless stuff via CCleaner lite and delete useless apps, i download again, and no space message again, i checked my total available space and it says 1.2gb
id place some screenshots but i have another problem with phone that makes me unable to browse my phone via usb on pc's or laptops
im going to check this thread every day, i really need the help, thanks in advance.
A few things to keep in mind:
1. I wont keep uninstalling apps, it works but i cant uninstall important ones
2. I already deleted all of the cache. literally every solution i researched told me obvious stuff i have already done
3. I wont uninstall photos or files
4. Remember i have ''1.2gb of available space'' so no need to do any of the above
5. I acknowledge that sometimes phones might prevent you from downloading apps just to save some space for cache and app data
6. I have a sd card(2gb) but my phone doesnt have the option to move apps to external space and i cant force it even through root
7. I have android 4.0.4
8. My phone is rooted, but its kinda broken(''kingo'' root, not to be confused by ''king'' root), every time the phone restarts or turns off something makes the main root app(the ones that grants root permission to other apps) to get corrupted and not start up(crashes on start) making me having to reinstall it using a backup
Click to expand...
Click to collapse
You have plenty of storage but that doesn't mean you have room for apps because apps are installed in /data partition, there is a difference. You have storage space but only a portion of it is allocated as space for apps, the rest is storage. You can repartition the device to give your /data partition more available space. Do not repartition your device unless you understand exactly what you are doing.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Droidriven said:
You have plenty of storage but that doesn't mean you have room for apps because apps are installed in /data partition, there is a difference. You have storage space but only a portion of it is allocated as space for apps, the rest is storage. You can repartition the device to give your /data partition more available space. Do not repartition your device unless you understand exactly what you are doing.
Click to expand...
Click to collapse
I know, but before i could keep installing apps until i had 200mb of space left for app storage, why would it be different now, i have a total of 2gb internal storage small i know, but still no reason to stop being able of installing apps at 1gb left, makes no sense, and i'll research about repartition carefully if there isnt another good answer to my problem
1337Potato said:
I know, but before i could keep installing apps until i had 200mb of space left for app storage, why would it be different now, i have a total of 2gb internal storage small i know, but still no reason to stop being able of installing apps at 1gb left, makes no sense, and i'll research about repartition carefully if there isnt another good answer to my problem
Click to expand...
Click to collapse
You might be full of app data from apps you've uninstalled, uninstalled apps can leave data behind, look in your Android/data folder. You might also be storing logs somewhere taking up space.
Have you used any apps to analyze your internal storage? It should tell you everything you have stored there, files sizes and locations.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Droidriven said:
You might be full of app data from apps you've uninstalled, uninstalled apps can leave data behind, look in your Android/data folder. You might also be storing logs somewhere taking up space.
Click to expand...
Click to collapse
It turns out there was an odex files messing with the instalation, when deleted them i could start installing again, sorry for the trouble and thanks for the help!
I have a ROG 5 Tencent version with Global ROM, .86 build.
Found out that my storage was for some reason almost full. Checked on Android's storage manager and found that System App "Media Storage" is taking up 36.2GB of space. Also checked with DiskUsage, and it seems this "Media Storage" is exactly the same amount as all data under "media", which would be all videos and downloads (all non-app files). So it seems for some reason the data is being duplicated.
Upon research, I found two things:
1. This also happened to OnePlus users, and apparently the data isn't actually duplicated in Media Storage; it's just incorrectly displayed, and you can go above the displayed storage limit. If this is what is also happening, it's still a problem for me because if I try to sync data from my computer, it'll stop transferring because it'll detect my phone as full.
2. Happened to some users with WhatsApp. Doesn't apply to me because I don't have WhatsApp, nor have I ever installed it on this device.
The "Clear Storage" & "Clear Cache" options for Media Storage are also greyed out, so I have no clue how to proceed.
Anyone else run into this problem? Any solutions?
Edit: updated to .151, problem still exists.
Make sure all critical data is redundantly backed up.
Try force stopping the app. Still can't app clear its data?
Sync is so much easier but I always do cut/paste for backups... once bitten, twice shy.
blackhawk said:
Try force stopping the app. Still can't app clear its data?
Click to expand...
Click to collapse
Doesn't give me an option to force stop Media Storage.
Could it be an apk with System Administrator rights be locking it out?
blackhawk said:
Could it be an apk with System Administrator rights be locking it out?
Click to expand...
Click to collapse
Only apps with admin permissions are Find My Device, Nova7, Outlook. They are also all disabled.
reica said:
Only apps with admin permissions are Find My Device, Nova7, Outlook. They are also all disabled.
Click to expand...
Click to collapse
I don't understand why it's locked down like that.
Is that normal for that device?
Make sure that under Settings -> Storage you don't have Storage manager enabled.
Media Storage isn't ACTUALLY taking up that space, though. You can't clear the data for it because it's technically not using it. It is just reporting how much data is taken up by media and the system incorrectly displays that as the amount of data used by the app.
If you look in Settings -> Storage and do the math on the totals, you'll find that the total doesn't match the one in the upper left. Taking Media Storage into consideration, I should be at 403 of 256 GB. Media Storage appears as 186 GB and my remaining storage is still 31 GB.
reica said:
I have a ROG 5 Tencent version with Global ROM, .86 build.
Found out that my storage was for some reason almost full. Checked on Android's storage manager and found that System App "Media Storage" is taking up 36.2GB of space. Also checked with DiskUsage, and it seems this "Media Storage" is exactly the same amount as all data under "media", which would be all videos and downloads (all non-app files). So it seems for some reason the data is being duplicated.
Upon research, I found two things:
1. This also happened to OnePlus users, and apparently the data isn't actually duplicated in Media Storage; it's just incorrectly displayed, and you can go above the displayed storage limit. If this is what is also happening, it's still a problem for me because if I try to sync data from my computer, it'll stop transferring because it'll detect my phone as full.
2. Happened to some users with WhatsApp. Doesn't apply to me because I don't have WhatsApp, nor have I ever installed it on this device.
The "Clear Storage" & "Clear Cache" options for Media Storage are also greyed out, so I have no clue how to proceed.
Anyone else run into this problem? Any solutions?
Edit: updated to .151, problem still exists.
Click to expand...
Click to collapse
Hi! Quite late to the party, still posting just to ask if you found any solution to this "Media Storage" issue?
My OnePlus 9RT is having the same problem now. What is worst is it is not like just "incorrectly displayed" as some users said on Reddit, here and other forums. Recently my Media Storage size went up to 58Gb and then when I went to install Grid Autosport, which takes around 4Gb space, PlayStore showed me that I have to delete apps to make space for Grid!!! So, that means the Phone is reading this Media Storage app space, its not just a virtual/incorrectly displayed number!
jitd said:
Hi! Quite late to the party, still posting just to ask if you found any solution to this "Media Storage" issue?
My OnePlus 9RT is having the same problem now. What is worst is it is not like just "incorrectly displayed" as some users said on Reddit, here and other forums. Recently my Media Storage size went up to 58Gb and then when I went to install Grid Autosport, which takes around 4Gb space, PlayStore showed me that I have to delete apps to make space for Grid!!! So, that means the Phone is reading this Media Storage app space, its not just a virtual/incorrectly displayed number!
Click to expand...
Click to collapse
I think you are confusing the words with a visual misrepresentation that can be ignored. As I posted last year, it means that media storage "thinks" the files are there and is telling the system that space is used, but the physical files don't exist. It is not that the space is actually available and it's being shown incorrectly. It's that the system is reserving that space for files that aren't present. If that weren't the case, then the answer would be simply to clean out your storage of any files you don't need and free up the space.
twistedumbrella said:
I think you are confusing the words with a visual misrepresentation that can be ignored. As I posted last year, it means that media storage "thinks" the files are there and is telling the system that space is used, but the physical files don't exist. It is not that the space is actually available and it's being shown incorrectly. It's that the system is reserving that space for files that aren't present. If that weren't the case, then the answer would be simply to clean out your storage of any files you don't need and free up the space.
Click to expand...
Click to collapse
Which simply means what the OP posted. At the end of the day that space cannot be used and that's a problem. Technically you are correct but you have killed the discussion on this thread by twisting it into another direction. So let me try to bring it back.
Mediastorage is a problem! It is causing the system to reserve space unnecessarily. For every 1 GB that I consume, mediastorage consumes and equal amount of space (at least from the OS's POV).
@twistedumbrella Stop saying that it is a "visual representation". And you're 100% wrong. The answer isn't to clean out our own files. The answer is to stop mediastorage from causing the OS to reserve space unnecessarily.
mugenishere said:
Which simply means what the OP posted. At the end of the day that space cannot be used and that's a problem. Technically you are correct but you have killed the discussion on this thread by twisting it into another direction. So let me try to bring it back.
Mediastorage is a problem! It is causing the system to reserve space unnecessarily. For every 1 GB that I consume, mediastorage consumes and equal amount of space (at least from the OS's POV).
@twistedumbrella Stop saying that it is a "visual representation". And you're 100% wrong. The answer isn't to clean out our own files. The answer is to stop mediastorage from causing the OS to reserve space unnecessarily.
Click to expand...
Click to collapse
Interesting. This problem is being seen on other makes as well. May be related to the OS version or the media storage app; they're all might be using the same open source code.
Or both together. Scoped storage sucks... just a guess.
Back up all critical data redundantly first then play with it to try to find the app(s) responsible as in indicated in the link above. Do some more Google searches for the same issue, it doesn't have to be your exact make/model neccesarily to apply.
Is it a clean load loaded after firmware upgrades? Was it hand loaded rather than a automated transfer app like Samsung's SmartSwitch? These apps are known troublemakers when going cross device or platform.
Try to develop a work around... more fun times with Android.
Play with it.
Got my Oneplus 9 same problem with os11. maybe only google can resolve this issue?
Were you able to fix or found a fix on this, i just checked mine and this "Media" app taking a lot of storage on my Xiaomi 11t pro