[Q] 'Reserved space and content from other computers'..WHAAAT??? - Windows Phone 7 Q&A, Help & Troubleshooting

Hi,
I have been searching around but cannot find an answer to this...my WP7 in Zune is coming up with 2.77GB of 'reserved space and content from other computers'....now that seems like alot especially when I only have 8GB in the first place!
Now I've read things saying...reduce the amount of space reserved for apps in Zune and I've done that its down to 1% but still it is showing this huge amount of space reserved.
I have spoken to Zune Support on Twitter and their answer was to do a factory reset and re-install all my apps one by one. Does this sound right to everyone else? Should I really have to do all that?
Lastly (and sorry about the mini-rant) I have a Zune Pass and I have also read that by resetting my phone it will make Zune recognise it as a brand new device and therefore reduce the amount of devices I can use my Zune Pass on....is this correct?
Thanks for all you help everyone

Do you have a lot of apps etc?

You Silly!
Just go to Zune device settings (on top of the zune client, of course, you need to have your phone connected), and then go to the "Reserved space" link from the list on the left side. Then reduce it to whatever percentage of your phone's memory you want. Basically, reserved space is a certain percentage of the storage on your phone that is put aside for app installs, pdfs, docs, etc. So when you fill up your phone with pictures, music, and videos, you would have some space for ... other things.
There is no reseting required whatsoever.

I dont have that many apps.....and I have done what you said already (reduced to 1%) and still I have this huge amount of space taken up...its just annoying!

I completely understand the problem of sergoiacobucci.
On my HD7 (16GB) there is also 1.36GB reserved space for "content of other computers", even though I reduced the reserved space in the settings to 0%.
If I play around a little with the percenteges the reserved space goes down from everything I have left on my device to 1.5GB at 1% and 1.36GB at 0%.
Meaning I also can't get it any lower.
Of course your problem is 4 times more annoing than 8% gone on a 16GB device, but I'd still like to know whatfore this space is used/how to use it for myself.

kapanak said:
You Silly!
Just go to Zune device settings (on top of the zune client, of course, you need to have your phone connected), and then go to the "Reserved space" link from the list on the left side. Then reduce it to whatever percentage of your phone's memory you want. Basically, reserved space is a certain percentage of the storage on your phone that is put aside for app installs, pdfs, docs, etc. So when you fill up your phone with pictures, music, and videos, you would have some space for ... other things.
There is no reseting required whatsoever.
Click to expand...
Click to collapse
He stated in the OP that he's already lowered this to 1%.

OP have you ever synced with more than one computers?

Pretty sure the reserved space includes space taken up by anything outside of media. I just downloaded a game and my reserved space went from 1.22 GB to 1.32 GB. I wouldn't worry about it too much, it sounds like you just have a lot of non-media data on your phone.

I don't know about the reserved space thing but as for Zune Pass. You can remove devices from your 4 devices in the settings. So adding a new device wont take up your 4, just remove the old one from the list
Settings > Account > Computers and Devices

sayonical said:
OP have you ever synced with more than one computers?
Click to expand...
Click to collapse
are you suggesting this might be causing the issue? i'm syncing with 2 pc's and my available space has gone from 3.02GB to 2.12GB with only a few apps installed and 1GB of music. i'm not concerned about the "shrinking space" now, but would like to know how it's used/allocated.

Hi everyone and thanks for the replies.
I have only ever connected it to one computer.....i just un-installed about 3 games and it has reduced the reserved space from 2.77GB to 2GB...so maybe the games take up alot more space than I realised...
Bit of a worry though to be honest, as more and more good apps/games come out I am going to quickly run out of space!

it depends on the games tbh. most games are small, but the big ones which we all like take up quite a bit (e.g. need for speed and guitar hero).

The Gate Keeper said:
it depends on the games tbh. most games are small, but the big ones which we all like take up quite a bit (e.g. need for speed and guitar hero).
Click to expand...
Click to collapse
It says on the marketplace page how much space each application/game takes up. It's down near the bottom where it says "released dd/mm/yyyy, version x.x.x.x, xxMB".
For example, "The Sims 3" is 113MB, "Guitar Hero 5" is 201MB, and "Monopoly" is 24MB. So, there's a good range of sizes.
I can't find this info in the Zune software, though, so I think it's only in the marketplace on the phone.

yeah, I've got a lot of games on my phone and even though I have it set at 5% (I think the standard setting), it is reserved at about 4gb of stuff. But I have about 20-30 games (about 12 xbox live titles), like harvest, need for speed, etc.
I don't worry about it. I don't put a ton of music on my phone since I have zune pass.

I know exactly what you mean and here's an article explaining it as well as how to somewhat resolve it. http://zuneinsider.com/archive/2009...content-from-other-computers-if-any-quot.aspx

That explains a lot. Thanks for sharing that!

okay. so far so good. but i experience some problem about this reserved space: i am not able to change it. i can move the bar so i get different percentages but it does not take any effect.
this is frustrating because im not able to put anything new to my device...
any ideas?

The_Chiller said:
okay. so far so good. but i experience some problem about this reserved space: i am not able to change it. i can move the bar so i get different percentages but it does not take any effect.
this is frustrating because im not able to put anything new to my device...
any ideas?
Click to expand...
Click to collapse
I'd suggest wiping the system like I'm going to. I have 2.67GB of reserved space that I can't get rid of, and I followed the instructions from that link. Wiping it might do the trick.

I'm having this problem as well. What is the point of having a reserved space?! Why can't the space just fill up like usual and let me delete stuff when it gets completely full? There is no reason for a reserved space (in my mind) that can't be removed without starting all over.
My reserved space has filled up to 2.5gb and says I have 0.0 free space on the zune software. When I go check my phone however, it says I have 565mb free. So this means I can't sync anymore music even though my phone says it has 1/2 gb free?

Thanks for the link!
I always had this problem whenever I sync with my mac after syncing with zune on windows 7. However I did figure out a work around. I use the "I choose" sync method and simply drag all my playlists to the hd7 icon. Whenever I the reserve space issue occurs, I simply re-drag back the playlists and the sync groups are essentially recreated without having to resync the music.

Related

[Q] Where did all my Free Space go?

Aloha,
I remove all pictures and videos from my WP7 Focus when I sync, but it seems I am still losing free space.
Any suggestions on 'figuring out' what is using up my space and how to clear some things out?
Thresher said:
Aloha,
I remove all pictures and videos from my WP7 Focus when I sync, but it seems I am still losing free space.
Any suggestions on 'figuring out' what is using up my space and how to clear some things out?
Click to expand...
Click to collapse
Maybe it's the internet cache or something.
Is there even an option in WP7 to clear the Internet Cache?
Try settings, slide your finger across the top to the applications tab, click on internet explorer press delete history, do the same for maps.
Presumably you're syncing with Zune in which case remember it reserves a large chunk of storage space. This is empty space but, as it is reserved, it is subtracted from the free space figure Zune reports.
In Zune settings, if you change the reserved space to a lower percentage (say, 2%) then try installing a few apps, some of it will not be installed. So while you could keep a lower reserved space, it would be pointless if you download apps and games very often, because at some point you wouldn't be able to install any more without increasing the reserved space. The space taken by pictures, videos, etc is shown to you separately in the small bar before the reserved space quota (hover your mouse over them)
I personally think there is no need for such storage-management and it even confuses users to see ~2 gigs of space reserved by default with the first time you use it, so normal users would really be baffled

Help Resyncing everything / Reset?

So I have this problem with storagespace and reserved space.
2,5gb Music
175mb videos,
25mb pictures
3,5GB!!! Reserved space from other computers Even though I have set Reserved settings to 0%.
There is probably something wrong here so I need to resync everything.
So the question is, how do I do that without loosing my apps?
Is a hardreset the only way?
If so, will I get back the non free apps?
Is there a smarter way than hard reseting?
Experiences I made concerning this is that most often a simple soft reset (just shut down and restart the device) frees some space. If that doesn't help, you can delete all your synched data and resynch it again. This way you won't lose your apps. Deleting your data is quite simple. Launch Zune and go to settings. On the top of the list it says "synchronisation settings" or something similar. Choose that and scroll down in the right part of the window. On the very bottom there are two options to choose from. The left one should say "delete my data" or so (I have the German version, so I don't exactly know what it is called in the English version).
Thanx! I will try that!
But I think there is some app-installation etc that has screwed upp the memory on the phone. And to get rid of that I guess a hard-reset is the only way?
Possibly. But most storage related issue I came across so far where always caused by an aborted or a somehow erroneous synchronisation.
nizzon said:
So I have this problem with storagespace and reserved space.
2,5gb Music
175mb videos,
25mb pictures
3,5GB!!! Reserved space from other computers Even though I have set Reserved settings to 0%.
There is probably something wrong here so I need to resync everything.
So the question is, how do I do that without loosing my apps?
Is a hardreset the only way?
If so, will I get back the non free apps?
Is there a smarter way than hard reseting?
Click to expand...
Click to collapse
I think if you sync on more than one pc it duplicates the storage.
Or... That space is where your apps are stored.
Sent from my SGH-i917 using XDA Windows Phone 7 App

So, the One S storage space...

I know I've seen a thread about this, but not in the last 50 posts or so.
Question: does anyone foresee ever being able to expand our storage? Even with a border line dirty hardware hack?
I had built in storage on my nexus s 4G, and it was a pain *sometimes*
But, I've had my One S for about 2 weeks, and already have to delete stuff on a regular basis.
This is mostly because I'm a flash whore, and sense nandroids are usually over 1GB. I'm running MIUI right now, but will probably switch back, as I really miss the cool camera features.
But basically, with a few nandroids, some pictures, and some podcasts, my card will be full.
Anyone have any non-obvious ideas? (If that's a real word).
Obvious ideas would be, delete stuff, use SDMaid to clear out unneeded crap, don't take pictures, etc.
Someone please give me hope
Nothing you can do about it except the just the usual stuff
1) Sync all your photos and backups with dropbox. Can be scheduled automatically.
2) Sync your whole music library with google play.
You can just delete all your music, photos and backup yet still have access to them anytime you want. I am not sure about nandroid. Do you really need more than one?
I was just about to make this thread lol. Surely there must be a way to adjust the partitioning somehow. Like I've got 1.7 GB free on /data which I don't really plan on using much of, so I could move 1.5 GB from there onto the /sdcard partition. Similarly can also move a chunk of the /system partition since that has 1.35 GB free...could probably move a gig from there too and that's an instant 2.5 GB extra space!
I know people have succeeded in repartitioning on certain other phones, so there must be a way on here too. I hope someone can figure it out. F**k cloud storage.
---------- Post added at 11:11 AM ---------- Previous post was at 11:09 AM ----------
wilcoholic said:
Nothing you can do about it except the just the usual stuff
1) Sync all your photos and backups with dropbox. Can be scheduled automatically.
2) Sync your whole music library with google play.
You can just delete all your music, photos and backup yet still have access to them anytime you want. I am not sure about nandroid. Do you really need more than one?
Click to expand...
Click to collapse
Not everyone has unlimited data plans, cloud syncing will destroy data allowances and eat the battery. And I like my music library on my device, what happens if I want to listen to music while on a train and have no signal? etc etc... an extra few gigs would be a lot more helpful than moving everything to space.
Then hook up your device via usb when you are home or sync with wifi instead..
I have all my nandroids and titanium backups on dropbox to save space on my phone.
I am on a data cap too. But theres nothing I can do about it. I just don't have space on my phone. This way its at least always with me wherever I go. And I just add/delete the recent stuff to my phone manually. Thats often not more than 500mb of songs.
The rest I just sync at home when I am on wifi. I don't need backups or photos on my phone at all. So if I need space I can delete them without worries. Its safely stored with dropbox.
Titanium and Nandroid backups aren't an issue. I haven't got any of those and when I do I can easily move those off. But what I want with me locally is my music and picture library. No way am I putting that on the cloud. I've just come from a 32 gig SD card with about 6000 songs, and I had about 16 gb free space still left lol. I had to convert all songs from 64kbit ogg to 40kbit HE-AACv2 just to get it to fit. And now with less than 300 mb free space I am deleting some songs.
But my point is, there are several gigs just wasted in the other partitions. It would be nice to make those user accessible.
So I hope someone can make a ROM/mod that readjusts the partition sizes when flashing.
True, but that's the sacrifice you make when buying a phone with a fixed storage of just 16 gb. But other then moving stuff to dropbox and removing them from your phone I don't think there are many options.. At least not until usb-host comes to our phones You could also buy an mp3 player for music (and a camera for pictures and a handheld console for gaming xD )
soulcrusher said:
True, but that's the sacrifice you make when buying a phone with a fixed storage of just 16 gb. But other then moving stuff to dropbox and removing them from your phone I don't think there are many options.. At least not until usb-host comes to our phones You could also buy an mp3 player for music (and a camera for pictures and a handheld console for gaming xD )
Click to expand...
Click to collapse
Lol then I might as well go back to my Nokia 3210 for a phone
I have no doubts that we will be able to repartition the storage in the near future.
But to be honest, even if we do we would only get like maybe 4GB more. Does this really make that much of a difference to you?
I mean compared to a 32GB microSD card this is pretty much no difference.
So far, I still have about 7GB free, so I am pretty fine how it is righ now.
Someone09 said:
I have no doubts that we will be able to repartition the storage in the near future.
But to be honest, even if we do we would only get like maybe 4GB more. Does this really make that much of a difference to you?
I mean compared to a 32GB microSD card this is pretty much no difference.
So far, I still have about 7GB free, so I am pretty fine how it is righ now.
Click to expand...
Click to collapse
Well, after compressing my music (the bulk of my SD card) to 32kbit, 4GB can fit another ~3500 songs. So it's a huge difference! With the 32 GB card I had plenty of empty space to dump movies, but every MB helps
djsubtronic said:
Well, after compressing my music (the bulk of my SD card) to 32kbit, 4GB can fit another ~3500 songs. So it's a huge difference! With the 32 GB card I had plenty of empty space to dump movies, but every MB helps
Click to expand...
Click to collapse
Wow doesn't that music sound like garbage at such a low bit rate ? The only music I keep on my phone is .FLACs @ 980-1200kbs, or .mp3s @320kbs.
USB HOST
soulcrusher said:
True, but that's the sacrifice you make when buying a phone with a fixed storage of just 16 gb. But other then moving stuff to dropbox and removing them from your phone I don't think there are many options.. At least not until usb-host comes to our phones You could also buy an mp3 player for music (and a camera for pictures and a handheld console for gaming xD )
Click to expand...
Click to collapse
What about that?
http://forum.xda-developers.com/showthread.php?t=1629134
Anyone with a rooted phone already tried it?
DNW666 said:
What about that?
http://forum.xda-developers.com/showthread.php?t=1629134
Anyone with a rooted phone already tried it?
Click to expand...
Click to collapse
Well... the obvious problem is that the One S does not supply power through the micro USB port so anything you plug in will have to get power from somewhere else. Hence, regardless whether it works or not it would not be particularly useful as you need an additional power source for the USB device, like a car charger or a wall charger, which basically throws mobility out the window. Chances are that if you're near an additional power source, i.e. a wall charger, you're also near a computer so there's no point to use a USB memory stick when you have a few hundred gigs available on the HDD of your computer...
On a similar theme I've installed Sygic navigation software. Once you install the app you then download a country map (UK in my case). Map is about 350mb and also installs approx another 400mb which I think is a one off and will be part of the program. This is all installed to sdcard partition and no choice is given (that I noticed). As I've plenty of room on data partition I wondered if there is a way to move/force sygic folder there? I'm guessing as a minimum root would be required. I'm not pushed for space on sdcard but every mb counts on the One S
As I wrote in another thread, I think the best (but costly and slightly cumbersome) way for us to live with only 9.xxGB without using GBs of data per months will be to rely on portable wifi storage. Lookup for Kingston Wi-Drive and Seagate Satellite Wireless drives.
I've had to make hard choices about what I'm keeping on my phone. I also had a 32GB microSD with tons of music, movies, videos, pics, apps, backups, CoPilot Live maps...
No way it's fitting now. I've had to decide what really *needs* to be on my phone and ax the rest. Would love to see a hardware mod for replacing the stock memory flash with a 32GB microSD... just sayin.

Performance questions - swap, RAM; Google Play Music

Hello!
I've been using XT1032 for a while as someone that's mostly new to smartphones - it's an upgrade after heavily worn out LG GT540. However after rooting it, installing official CM and updating to the latest nightlies every second day or so, I still have several problems. I'm sorry if there's too little detail in this post, I'll try to add detail later on.
First off, I don't understand how the storage space works. The phone is supposed to have 8GBs of internal memory, however only 5.5GBs are accessible to the user. Additionally, applications refuse to install when the system reports that there's ~400MBs of "space" left. Is this because of a partition being filled up? The Apps panel of system settings isn't specific what is taking up too much space and I'm afraid the DiskUsage app doesn't help either.
Second thing is the actual available RAM. It's supposed to be 1 GB, but Z-DeviceTest reports only 885MBs being available. Where's the rest? There's also swap of 255MBs that I don't know where it came from. I thought that on a low-end smartphone they wouldn't waste internal storage on swap.
There's a trick to increasing available storage space by linking the /cache folder to root. How does that work? How do I know if the folder is being used or not, and if it's safe to do this? DiskUsage doesn't show this folder normally, and when switching to it in root it's being 651MBs large, with "System data" taking up 11.2MBs and pds-CM10.img 3MBs. There's also recovery and backup folders, 56KBs and 16KBs respectively. Why is it this big anyhow, if it's not being used?
The most immediate problem, and the one that annoys me the most since I bought the phone for a certain purpose, is that Google Play Music is lagging terribly. It uses ~110MBs when I switch to the Running Apps screen from the settings quickly enough to check its stats, each song takes several seconds to load even on WiFi, no matter the quality, and the worst part is that even if it "loads up" it takes several additional seconds to scroll around it! It's not just the playing affected, the whole interface is sluggish. Screens take seconds to switch between each other, returning to the app after opening two applications makes it either "restart", where it still plays music, but you can see that the interface is now several screens back. How is it possible that in 2015 an operating system developer can't make a performant app that's not a game, that's not a video editor, but a god damn music player? The only quirk is that it's streaming the music from the net instead of playing a downloaded file. It has a cache that uses over 700MBs already, no excuses. I checked that with DiskUsage.

Suggestions on how to deal with Comixologies lack of SD storage support?

My internal storage is maxed out. I have already moved everything I possibly can to my SD card.
I am thinking about merging the internal and SD storage, but have read that will cause tablet efficiency to drop. I am not sure how much. I am on the last update from Samsung which is 5.0.2 but am willing to root and try another ROM. Open to suggestions.
Thanks.
*Comixology is a digital comic book reader and store. They only allow comics to be downloaded to internal storage. If the comics get moved, the app will not read them.
Most comics are getting HD upgrades which is compounding the issue. I can use the browser site, but comics load slow, and flipping through pages too fast seem to break the site and the comic page will hang up and not load. The app is much faster and has a better page preview system. Plus I travel a lot so the app is the best course for me. I am in the comic industry and need access to the comics quickly and efficiently. I also live abroad (not in the US where most of the comics are from) and move quite often so purchasing paper versions is often not an option.
Some comics can be downloaded as a PDF (I think all image and quite a few inidies). I have already downloaded them and moved them to the SD and deleted them from the internal, but still am maxed out on space.
Digital Dark Horse allows comics to be downloaded to external storage. But their app is not as nice to use as Comixology, so I would prefer to buy DH titles on comixology as well.
That is one of the problems with Android tablets and phones. Since some programs insist on loading their stuff on internal memory, when it gets full you are out of luck. They do that to keep you from copying their stuff and selling or giving it away.
treetopsranch said:
That is one of the problems with Android tablets and phones. Since some programs insist on loading their stuff on internal memory, when it gets full you are out of luck. They do that to keep you from copying their stuff and selling or giving it away.
Click to expand...
Click to collapse
Thanks Treetopsranch. And yes, I am aware of the issue and the reasons for some time now. Unfortunately the consequences are just now catching up to me. Several messages a year to comixology always gets the same response. We are not implementing it at this time but will pass this on to the developers so they are aware of the issue.
Have you tried folder mount? I used it for making my music player think that my music is in the internal storage.
fvig2001 said:
Have you tried folder mount? I used it for making my music player think that my music is in the internal storage.
Click to expand...
Click to collapse
I have not tried folder mount. You mean like this one?
https://play.google.com/store/apps/details?id=com.devasque.fmount&hl=en
Sounds promising. I am rooted so I can give this a try. Thanks for the suggestion and I will post my results.
edit: Can't add the app. Out of space....Gonna have to get to this after work today ?
Yes that one
fvig2001 said:
Yes that one
Click to expand...
Click to collapse
Oogely Moogely! I transferred 13 gigs of comics to my external SD and they all open no problem at all. No lag or anything from what I can tell. I am now downloading the other 120 comics I had to remove to make space for new comics. (Some of those are single issue and some are graphic novels)
This is soooo helpful cause I am in the middle of making a comic and being able to access old "30 Days of Night" comics I had deleted is what I need when I get stuck or not sure how to go about something. Ahhh the access. And not using the horribly slow browser interface.
For anyone else: The data does not show on your internal storage when you check storage from your devices settings menu. It does show if you use something like DiskUsage. Diskusage also says it scanned %178 of my internal storage, so I guess it just adds what is not really there in the scan % but also says I have no free space, which I do. About %50 free space now.
EDIT: Just realized that comixology does not download comics in the background when the tablet goes to sleep. So you have to keep the screen on I guess. I couldn't find a setting for this in the app. Not sure if there is something under tablet settings.
If I find any drawback from this app I will post them here.
Well, how comes that you need them all at the same time? Why not download and delete them separately?
macmobile said:
Well, how comes that you need them all at the same time? Why not download and delete them separately?
Click to expand...
Click to collapse
Well, I'm a comic artist and I often need reference or ideas from my peers. It helps me keep my art fresh and less stagnant. So when I remember how Tocchini colored an underwater scene in LOW, or how Samnee used a cool panel layout in Blackwidow, I can quickly reference what I need. The browser sucks for this because it is super slow and the page index is not as nice. Also, my tablet is my 2nd monitor so that is where the comics are the most useful.
Ah, I see, very interesting, but this seems to be a very specific use case most consumers don't depend on.
macmobile said:
Ah, I see, very interesting, but this seems to be a very specific use case most consumers don't depend on.
Click to expand...
Click to collapse
I agree. But, re-downloading every time you want to read something, even for a consumer, is still ****ty. I am not sure what your point is though.
michaelsammler said:
I agree. But, re-downloading every time you want to read something, even for a consumer, is still ****ty. I am not sure what your point is though.
Click to expand...
Click to collapse
Of course it would be better if you can choose yourself where to save your comics. But a normal use case looks like this: download on demand, read, delete, next.

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