Hi,
I got a NS replacement a couple days ago, and yesterday I noticed something weird with calls - whenever I reject an incoming call, I'm unable to make calls myself for a good while. Rebooting the phone solves the issue, and just leaving the phone alone for an extended period of time seems to fix it too, but only until the next time I reject a call.
I really don't feel like returning the phone, so I'd like to know if this is a known problem and there's a solution to it, or if I should just send it back and ask for a (second) replacement.
Thanks in advance!
At this point it would also be useful if you just confirm that you DON'T have the issue - I just want to know if other Nexii have it or not, so that I can ask for a replacement.
Guys, I really only need you to call yourselves from another phone, reject the call and then try to place a call, see if it works. Would that be possible?
Works fine with CM7.
Reject and call back working fine for me.
Thanks guys! Then it's confirmed that the problem is in my phone. Gonna call for a replacement.
Related
The speaker on my fuze doesn't really work unless I sometimes tap it lightly, and even then it crackles. it started happening suddenly a few days ago. its really annoying because I can't hear incoming calls anymore, and the speakerphone feature doesn't work either. I'm using NATF's 3.4 ROM, and have been since it came out, but this only started suddenly. I've noticed a small "popping" noise ever time I get an incoming text/call/ or some type of incoming signal.
I think its obvious that this is a hardware problem. If I remember correctly, I think HTC devices come with a 1 year manufactuer's warrenty. Maybe I can make use of it?
Would I also have to unflash the phone and bring it to factory settings?
bump? can someone please give me some advice?
same problem...
speaker
Same problem, speaker stops working then works.
same problem, Mine finally went out all together, and I can only hear it when my ear is RIGHT NEXT TO THE SPEAKER....its very low...I need to go ahead and try to get a warranty replacement.
I suggest contacting ATT ASAP. even if you didn't purchase a replacement plan, HTC provides a warrenty for a certain amount of days. As long as your phone isn't otherwise damaged you can send it back
I did it, and got a newphone in about 4 days (though you can get expedited shipping for $12)
Anybody else have issues with their phone not receiving calls?
There have been a few times when people have told me that they tried calling me but I never picked up; however, the phone never rang, I never got a missed call notification or anything.
Today, I was looking for my phone and used the house phone to call it. I called it 3 times, it never rang once, it would ring but my HOX never made a sound. I found the phone and stood right next to it, called it, and nothing. As if I wasn't calling it (screen didn't light up, phone never rang).
Anybody else have this sort of issue? I was going to call ATT but they are closed for the holidays.
sterz85 said:
Anybody else have issues with their phone not receiving calls?
There have been a few times when people have told me that they tried calling me but I never picked up; however, the phone never rang, I never got a missed call notification or anything.
Today, I was looking for my phone and used the house phone to call it. I called it 3 times, it never rang once, it would ring but my HOX never made a sound. I found the phone and stood right next to it, called it, and nothing. As if I wasn't calling it (screen didn't light up, phone never rang).
Anybody else have this sort of issue? I was going to call ATT but they are closed for the holidays.
Click to expand...
Click to collapse
Well I think it's a valid assumption that they didn't sell you a phone that doesn't ring.
I had that problem with cleanrom and elementalx. Not sure what the problem was, ending up flashing jb from tachi91 and it went away.
But mine rang, but only for a split second, or I couldn't answer it, or it didn't ring but I had a missed call, even tho I was sitting right next to it
sterz85 said:
Anybody else have issues with their phone not receiving calls?
There have been a few times when people have told me that they tried calling me but I never picked up; however, the phone never rang, I never got a missed call notification or anything.
Today, I was looking for my phone and used the house phone to call it. I called it 3 times, it never rang once, it would ring but my HOX never made a sound. I found the phone and stood right next to it, called it, and nothing. As if I wasn't calling it (screen didn't light up, phone never rang).
Anybody else have this sort of issue? I was going to call ATT but they are closed for the holidays.
Click to expand...
Click to collapse
On ROMs that have been released from devs, it's a problem with the RIL.smali files in the framework. Simple patch, you just have to notify the dev of that ROM.
sterz85 said:
Anybody else have issues with their phone not receiving calls?
There have been a few times when people have told me that they tried calling me but I never picked up; however, the phone never rang, I never got a missed call notification or anything.
Today, I was looking for my phone and used the house phone to call it. I called it 3 times, it never rang once, it would ring but my HOX never made a sound. I found the phone and stood right next to it, called it, and nothing. As if I wasn't calling it (screen didn't light up, phone never rang).
Anybody else have this sort of issue? I was going to call ATT but they are closed for the holidays.
Click to expand...
Click to collapse
I've had this happen a lot with my stock HTC One S.
I have also had this happen but only with notifications on my XL. If my HTC One XL receives a text when on vibrate it will not vibrate half the time. I've watched it happen sitting on my table. I use CleanROM and ElementalX.
Sent from my HTC One XL
thanks for the replies.
should have specified that i'm running a stock rom.
this is my work phone and i can't root it (running the stupid good enterprise email app).
i'm about to backup my phone and try doing a full restore to see if it will solve the issue.
Hello everyone
So I've recently purchased a Nexus 5 and I really love how smooth the phone acts. I really love the new Hangouts integration and all.
But now people are complaining when I'm a phone call with them. Sometimes my microphone randomly lowers itself to the point people can't hear me. I then adjust my phone positioning in my hand and then they can hear me clear again.
It's not like I'm holding my phone upside down or something, just like a regular person. This problem tends to happen a lot when I'm laying down.
It's a 310K model so it's from one of the first batches.
Anyone having the same problem? I've Googled the problem a bit and people tend to think it's a software problem (something with the noise cancelation thingy). I don't want to return the phone unless I really have no other option.
Would you guys recommend me keeping the phone and wait for a possible fix? I've got this phone a week now and Amazon says I have till half of January to return it for a full refund.
Thanks in advance
Razors123 said:
Hello everyone
So I've recently purchased a Nexus 5 and I really love how smooth the phone acts. I really love the new Hangouts integration and all.
But now people are complaining when I'm a phone call with them. Sometimes my microphone randomly lowers itself to the point people can't hear me. I then adjust my phone positioning in my hand and then they can hear me clear again.
It's not like I'm holding my phone upside down or something, just like a regular person. This problem tends to happen a lot when I'm laying down.
It's a 310K model so it's from one of the first batches.
Anyone having the same problem? I've Googled the problem a bit and people tend to think it's a software problem (something with the noise cancelation thingy). I don't want to return the phone unless I really have no other option.
Would you guys recommend me keeping the phone and wait for a possible fix? I've got this phone a week now and Amazon says I have till half of January to return it for a full refund.
Thanks in advance
Click to expand...
Click to collapse
I've the same problem+ signal loose randomly.
Phoned up google and tried to resolve the issues.
Now just received my RMA label via email and will receive my replacement phone soon
Hi,
I've the same problem with my 310K Nexus 5 (EU). I'm searching since some days but can't find any satisfying fix.
Today I got an answer from the Google support, they suggest to factory reset my Nexus 5.
I haven't done it yet, but I don't think this could fix the problem. I think I'll try it tomorrow and I'll report back asap.
Please let me know if you find any solution.
nos2k5 said:
Hi,
I've the same problem with my 310K Nexus 5 (EU). I'm searching since some days but can't find any satisfying fix.
Today I got an answer from the Google support, they suggest to factory reset my Nexus 5.
I haven't done it yet, but I don't think this could fix the problem. I think I'll try it tomorrow and I'll report back asap.
Please let me know if you find any solution.
Click to expand...
Click to collapse
the ytold me the same thing(factory reset).
I said I've just did a factory reset...so then offered a replacement
Update: receiving a replacement phone the next days :fingers-crossed:
Hey there,
So i have an S4 which has been rooted since the day i bought it, out of the blue two days ago, my phone stopped being able to make calls and receive calls. good news is i can text completely fine, and use the data for internet or apps, but the calling just stopped. When i dial someones number, it acts like its going thru, but there is no ringing on my end, and when they answer neither person can hear the other one... if someone tries to call me, and i click to answer the call, they will hear a long buzzing noise but not if i try to call them.
Now i recently factory reset my phone, and the calling came back and worked perfect for a whole 10 minutes... and then went back to the same crap of hearing nothing. I have done everything i can think of, this just came out of no where. Any suggestions or comments will be greatly appreciated, just need to figure this out. Please help!!!
-Joe
smam3579 said:
Hey there,
So i have an S4 which has been rooted since the day i bought it, out of the blue two days ago, my phone stopped being able to make calls and receive calls. good news is i can text completely fine, and use the data for internet or apps, but the calling just stopped. When i dial someones number, it acts like its going thru, but there is no ringing on my end, and when they answer neither person can hear the other one... if someone tries to call me, and i click to answer the call, they will hear a long buzzing noise but not if i try to call them.
Now i recently factory reset my phone, and the calling came back and worked perfect for a whole 10 minutes... and then went back to the same crap of hearing nothing. I have done everything i can think of, this just came out of no where. Any suggestions or comments will be greatly appreciated, just need to figure this out. Please help!!!
-Joe
Click to expand...
Click to collapse
bump please!!
My phone is out of the return window now and dealing with customer service is probably my last resort.
My phone is on stock Touchwiz and unrooted, T-mobile variant. I have factory reset my phone 3 times and deleted the cache but these issues remain.
Here are some of the issues I have had. I am hoping they are software, but I couldn't find much information on any of them. If you also have experienced these, please let me know just to know that I'm not crazy and alone in this.
Camera app will be black on launch and crash due to an error. - This reminds me of the Lollipop software issue that I had on my Nexus 5 so I'm not too concerned since an update is coming out, but it is still bothersome when I bought the S6 for the fast camera launch but I have to restart the phone because I get this error. At least restarting the phone fixes this.
Phone vibration is inconsistent or weak. - The vibration was strongest when I first bought it, but it has grown considerably weaker. It still can be strong sometimes, but it fluctuates. Sometimes the vibration is so weak that I can't feel anything unless I put it on max strength under Vibration settings, but it sometimes fixes itself and isn't as weak. It hasn't been as strong since I first got it from what I remember. Restarting the phone does not fix it. It just comes and goes.
Phone does not receive or send sound when answering or making phonecalls. - This is hard to explain, but sometimes when I'm making a call, the dial tone will never sound and if the call looks as if it has gone through, there will be no sound. The person will say they received a call but didn't hear anything as well. This also happens if someone gives me a call and I pick up and hear no sound. A phone restart usually doesn't fix this, but sometimes it just magically works again.
Sound turned off by itself. - This has only happened once or twice so far but it was bothersome. I didn't change or touch any of my settings for this to happen. My sound just stopped working. Youtube app, volume settings, etc. didn't create any sound. When my alarm went off, it made no noise. Restarting the phone would fix it.
Anyway, please let me know if you have had these similar problems. Is it likely they are software related? I can't find any solutions and if a factory reset is not fixing it, I don't know what to do.
Thank you!
Return it
Brava27 said:
Return it
Click to expand...
Click to collapse
I would, but I'm outside the 14 day return window from T-mobile.
Jinora said:
I would, but I'm outside the 14 day return window from T-mobile.
Click to expand...
Click to collapse
So? You have a faulty phone and these issues would be taken care of within your warranty period right?
yes you can do a warranty exchange. theyll replace it
tlxxxsracer said:
yes you can do a warranty exchange. theyll replace it
Click to expand...
Click to collapse
bramgg said:
So? You have a faulty phone and these issues would be taken care of within your warranty period right?
Click to expand...
Click to collapse
I was hoping that I wouldn't have to go through the Warranty process but it looks like there is no choice.
Thank you all for your input! I'll see what happens. I appreciate it.