I know there are multiple threads that mentioned Sprint + Google Voice integration, but this thread is for people who are actually testing it. I got an email today from Google telling me I'm now able to use it. Feel free to discuss what you like or what you don't like about it, or any issues you're having. Here are some screenies from activation:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
You can always undo it all disconnect your voice number and your Sprint number, and you can re-do it as well. I've done this myself.
------------------------------------------------------
So far the issues I've found are these:
- If you install the GV app, you get notified of texts through both your native Messaging app (or whatever you use, if you enable it) AND GV. If I only want to use GV for Voicemail, I can't do that.
- There is no option to choose what to be notified for; I can choose to get Voicemail notifications by text, but then I lose Visual Voicemail, so what's the point?
- MMS works, but is delayed and the person I sent it to got it 5 times.
i have a sprint evo. my phone only recieves text to my google voice app. the text dont come to my native app anymore. i just activated it, so i should wait a little longer and see how things turn out. i dont really have a problem with replacing handcent with my GV app. i just wish the GV app was more customizable, like chat bubbles etc. im gonna miss my handcent features. :-(
chrisw491 said:
i have a sprint evo. my phone only recieves text to my google voice app. the text dont come to my native app anymore. i just activated it, so i should wait a little longer and see how things turn out. i dont really have a problem with replacing handcent with my GV app. i just wish the GV app was more customizable, like chat bubbles etc. im gonna miss my handcent features. :-(
Click to expand...
Click to collapse
That doesn't seem right. Let me know if that changes, I was thinking about pulling the trigger today but also don't want to lose native messaging ability.
[Edit: I've seen elsewhere people have said similar things...]
Second edit: I went for it and set it up as it looks like you can always back out within 90 days to keep your existing GV number. I do not have Google Voice app installed on my Evo, therefore all my messages come thru completely as normal. I can also text from the GV website which is awesome, but note whatever I send from that site does not sync to my phone. Of course all replies and messages to me hit both GV site and my phone.
If anyone has any questions about it's implementation, let me know. When I researched this I found a LOT of confusing and misleading information.
chrisw491 said:
i have a sprint evo. my phone only recieves text to my google voice app. the text dont come to my native app anymore. i just activated it, so i should wait a little longer and see how things turn out. i dont really have a problem with replacing handcent with my GV app. i just wish the GV app was more customizable, like chat bubbles etc. im gonna miss my handcent features. :-(
Click to expand...
Click to collapse
I'm not sure if this setting is the same on your phone, but this is what I did:
Go to http://voice.google.com
Click Edit for your cell phone
Check "Receive Text Messages On This Phone".
The only problem now is that you'll get them both through the Voice app and through your Messaging app =/ I sent them a few comments using that form they linked to asking to be able to choose what to be notified for.
I read on the SprintUsers forum that MMS doesn't work. That would be really bad, but I can't confirm since I don't have this yet. But the fact that you have the same area code as mine gives me hope that I will get to upgrade my GV account soon.
MMS worked for me. Apparently MMS still goes through Sprint instead of Google. The only issue was the MMS went through like 45 minutes late and the person I sent it to got it 5 times.
Product F(RED) said:
I'm not sure if this setting is the same on your phone, but this is what I did:
Go to http://voice.google.com
Click Edit for your cell phone
Check "Receive Text Messages On This Phone".
The only problem now is that you'll get them both through the Voice app and through your Messaging app =/ I sent them a few comments using that form they linked to asking to be able to choose what to be notified for.
Click to expand...
Click to collapse
My solution was just to not have the Google Voice app installed. I really don't need it anymore anyway
hooges said:
My solution was just to not have the Google Voice app installed. I really don't need it anymore anyway
Click to expand...
Click to collapse
There's also that. That would solve the double-notifications issue, and you can still be notified of Voicemail either by text or email, but then I lose Visual Voicemail on my phone. Not a big deal, as I almost always have a computer near me(college student).
EDIT: Just realized there's also the mobile Google Voice site you can go to through your phone and download your Voicemail if you really need to skim through it.
Looks like you elected to use your Sprint number as your GV number.
Any idea what would happen if I set up a SkypeIn number say (917-310-1010) and made GV ring it when my Sprint number was called?
In other words do you see the option to disable incoming calls from ringing your Sprint phone directly (e.g. 347 xxx xxxx)?
If not, I guess I'd have to keep both my existing GV and Sprint numbers to be able to forward calls to my GV number to the SkypeIn number.
hooges said:
My solution was just to not have the Google Voice app installed. I really don't need it anymore anyway
Click to expand...
Click to collapse
For me it seems to be ok as long as I'm not logged in to the Google Voice app on the phone. You can keep in installed, just don't log in and you'll still get texts delivered to the SMS app not the Google Voice App.
This way you can log in to get voicemails in the Google Voice App when needed and then just log back out when done.
Anybody that uses an Airave testing this? I have been testing for a while now and the only issue I have is that I cannot receive calls through my Airave at home.
I've heard that a lot and it seems to be a common issue. I think it's because calls are supposed to be routed through Google, but with the Airave, you're still connecting to Sprint servers. What you can do is go into your Sprint account and find the "Manage My Airave" link. Then specify all the phones that are allowed to connect to your Airave (by number) and leave yours out, so your phone won't connect and will get calls through Google.
Related
So, having been on TMOB recently, and now a new EVO user.. I loves my Google Voice. What I don't love about Google Voice and Sprint, is the incredibly long number of rings that it takes to go to GV voice mail!
(Yes I have go straight to voice mail checked in GV settings)
So, in my tests, if I hit "decline" call, hanging up essentially.. GV still tries to ring through a 2nd time.. I hit decline again.. and it goes to GV.
If I DON'T hit decline call, it rings on both the sprint end like eight times.. and then on to about three to five rings on the GV side!
What we need, is a simple app that hits the DECLINE button every time it pops up, after a number of specified seconds. Cyanongen, are you listening?
*edit*
To hell with it. Switching to sprint voicemail. GV and Sprint too buggy.
Something about visual voicemail extends the number of rings it takes to get there. I noticed this immediately when I switched to the Evo (my previous phone was a TP2, without visual voicemail). Upon switching, the phone would ring 6 times before going to Sprint VM (instead of the previous 4). That's probably what's freaking out GV. I use GV, but don't use their voicemail for my cell phone.
Subscribing, in case this gets fixed somehow...
Dave
Google Voice does not work the way that you describe for me. It sounds like google does not recognize that the call is being forwarded from your cell phone because it should not ring you a second time. It should recognize that it was forwarded from your cell and send it straight to voice mail.
Go to voice.google.com and check your settings.
Under settings, on the phones tab, you should have your cell phone listed. Does it say "Activate Google voicemail for this phone" or " Deactivate Google voicemail" ?
Also, you said "Yes I have go straight to voice mail checked in GV settings". Where exactly do you see that as an option? I can't find it anywhere.
Lowen SoDium said:
Google Voice does not work the way that you describe for me. It sounds like google does not recognize that the call is being forwarded from your cell phone because it should not ring you a second time. It should recognize that it was forwarded from your cell and send it straight to voice mail.
Go to voice.google.com and check your settings.
Under settings, on the phones tab, you should have your cell phone listed. Does it say "Activate Google voicemail for this phone" or " Deactivate Google voicemail" ?
Also, you said "Yes I have go straight to voice mail checked in GV settings". Where exactly do you see that as an option? I can't find it anywhere.
Click to expand...
Click to collapse
I've noticed the same behavior as the OP, but this is fairly recent. I'm wondering if it started when gmail calling got added or so.
GV does recognize the number as a cell phone, i've had it activated (it shows the deactivate button) for months before I even switched to Android in June.
I was having a similar issue, here is what I did that fixed it. It seemed to me like google voice and sprint voicemail weren't playing well together so I called sprint and had then deactivate voicemail on their end, and I turned off call screening on Google voice for everyone that is in my address book ( I still have it activated for any unknown numbers, but the call screening is what rerings your phone after you hit decline to give you options to listen in on the voicemail). I hope you get things figured out.
Turn on "Do Not Disturb" mode in Google Voice on the website and it won't ring you back on the GV number.
I have zero problems using Sprint and Google Voice. Use *28-GV number to forward missed, ignored, and any unanswered calls to your GV number. Then set DnD on GV and you won't hear from GV unless you get a voicemail.
the call screening is what rerings your phone after you hit decline to give you options to listen in on the voicemail). I hope you get things figured out.
Click to expand...
Click to collapse
I have screening turned off as well & use both without problem ( visual vm/gv) & have none of the above mentioned issues w/ gv on my evo, don't know if it's a fix, but may be worth screwing around with...
Sent from my phone.
cosine83 said:
Turn on "Do Not Disturb" mode in Google Voice on the website and it won't ring you back on the GV number.
Click to expand...
Click to collapse
Awesome! Don't forget to hit "Save Changes" though.
I guess this fix won't work for people who actually want to use their Google Voice number (vs only use GV for voicemail)...
superm1 said:
I've noticed the same behavior as the OP, but this is fairly recent. I'm wondering if it started when gmail calling got added or so.
GV does recognize the number as a cell phone, i've had it activated (it shows the deactivate button) for months before I even switched to Android in June.
Click to expand...
Click to collapse
Have you guys tried the Conditional Call forwarding with Sprint and Google Voice, this way all calls will go to your Google Voice mail box.
cartoonmonkey said:
So, in my tests, if I hit "decline" call, hanging up essentially.. GV still tries to ring through a 2nd time.. I hit decline again.. and it goes to GV.
Click to expand...
Click to collapse
I was messing with my GV settings last week and then the same problem your describing started occurring. I would hit decline and then the phone would ring again, and only on the 2nd decline would it go to voice mail. The problem is you need to uncheck the following box:
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
after I did that, the problem went away. what's happening is your declining the call, it forwards to google voice, google voice forwards it back because you have that box checked. problem solved!
caseyweed said:
I was having a similar issue, here is what I did that fixed it. It seemed to me like google voice and sprint voicemail weren't playing well together
Click to expand...
Click to collapse
actually, the 2 don't play together at all. i think most people don't understand how voicemail works. when you don't answer your phone/decline a call the call gets forwarded to another number (your voicemail box). if you want to use your carriers voicemail you have it set to forward to whatever your carriers voicemail number is . I think people just don't realize that because the carrier sets the forwarding up automatically when you activate your phone. if you want to use google voice you have your phone forward to your google voice number instead. so basically there is no need whatsoever to cancel your sprint voicemail to make google voice work, there is no possible way for the 2 to interfere with each other. its all about call forwarding.
Thanks for the help. Unchecking that box did it, along with do not disturb.
I have my beloved GV back. My one nitpick with sprint. Lol
Mostly I'm happy that my thread didn't get the boot from the mods. Joy!
haha
Hi All,
I installed google voice and I am want to setup voicemail. When you go into settings / call / voicemail service to change from my carrier to google voice. I get an error stating it will not call forward correctly please contact your carrier. Google voice then partially works. If someone calls it rings 10 times, because the system is forwarding all my calls to the google voice #. Can anyone please help? I called HTC and they were useless. I also called AT&T, but did not escalate to a higher support.
Not sure if it makes a difference, but you might try going through the Google Voice settings, and choose to use Google Voice voicemail instead of the carrier. When you do this, Google Voice should automatically change the voicemail service for you.
If you're trying to change the voicemail carrier on your own, without having gone through GV's settings, there might be some sort of disconnect taking place...
Just a thought - let me know if it works, since I'll be setting up GV on my One X when I get it!
09CarreraS said:
Hi All,
I installed google voice and I am want to setup voicemail. When you go into settings / call / voicemail service to change from my carrier to google voice. I get an error stating it will not call forward correctly please contact your carrier. Google voice then partially works. If someone calls it rings 10 times, because the system is forwarding all my calls to the google voice #. Can anyone please help? I called HTC and they were useless. I also called AT&T, but did not escalate to a higher support.
Click to expand...
Click to collapse
I had this same problem when I got my phone yesterday. What I did to work around this was go to the Google Voice website > Settings. Then I selected "Activate Google Voicemail on this phone". It will then give you instructions for #s to dial on your phone to activate Google Voice voicemail for your phone.
09CarreraS said:
Hi All,
I installed google voice and I am want to setup voicemail. When you go into settings / call / voicemail service to change from my carrier to google voice. I get an error stating it will not call forward correctly please contact your carrier. Google voice then partially works. If someone calls it rings 10 times, because the system is forwarding all my calls to the google voice #. Can anyone please help? I called HTC and they were useless. I also called AT&T, but did not escalate to a higher support.
Click to expand...
Click to collapse
same thing always happens on my Atrix. but my GV still works because of what is said below
nephipower said:
I had this same problem when I got my phone yesterday. What I did to work around this was go to the Google Voice website > Settings. Then I selected "Activate Google Voicemail on this phone". It will then give you instructions for #s to dial on your phone to activate Google Voice voicemail for your phone.
Click to expand...
Click to collapse
this.
Try this: link to set up pictures Only draw back is that when people call my GV number and I want to decline, it loops back and calls again, so I have to decline the call 3 times. If i silence the phone, it will eventually go to voicemail.
SMS works via GV or AT&T
Dialing out works via GV or AT&T
GV voicemail works for people calling either AT&T or GV number.
I get the transcription for calls for either AT&T or GV number.
Tested for 30 minutes and seems to be working.
Make sure to read the comments in the pictures. It has details on set up.
jhnstn00 said:
Try this: link to set up pictures Only draw back is that when people call my GV number and I want to decline, it loops back and calls again, so I have to decline the call 3 times. If i silence the phone, it will eventually go to voicemail.
SMS works via GV or AT&T
Dialing out works via GV or AT&T
GV voicemail works for people calling either AT&T or GV number.
I get the transcription for calls for either AT&T or GV number.
Tested for 30 minutes and seems to be working.
Make sure to read the comments in the pictures. It has details on set up.
Click to expand...
Click to collapse
here's a great example. those pictures. i don't have the option about texts. google only wants to use vm. i have no check box about forwarding texts. it's just not there. if you could help me it would be wonderful. i would like to drop the $20 text plan and just use data and g.voice to send my texts.
ck4794 said:
here's a great example. those pictures. i don't have the option about texts. google only wants to use vm. i have no check box about forwarding texts. it's just not there. if you could help me it would be wonderful. i would like to drop the $20 text plan and just use data and g.voice to send my texts.
Click to expand...
Click to collapse
i went for an all new number, and now it's working properly. i can use either att or gv. but i can't seem to get it to work like i want. end goal, i want to use google voice to send an sms, over data, and it shows up on the other person's phone as the number i've established already (my att number) that all my contacts etc have. i can't seem to make this happen, it keeps showing up for the other person as my gv number.
ck4794 said:
i went for an all new number, and now it's working properly. i can use either att or gv. but i can't seem to get it to work like i want. end goal, i want to use google voice to send an sms, over data, and it shows up on the other person's phone as the number i've established already (my att number) that all my contacts etc have. i can't seem to make this happen, it keeps showing up for the other person as my gv number.
Click to expand...
Click to collapse
When sending sms you must initiate the conversation from Google voice if you want other people to see your Google voice number and so they will respond to your sms to you Google voice application.
If you send a sms from your stock messaging app or any play store messaging app it will always use you ATT phone number. Also people that sms your ATT number, those messages will appear in stock messaging app. There is no way to have those forwarded to Google voice.
The people that successfully use Google voice exclusively (avoid messaging fees from ATT) have to tell everyone not to use their ATT number and cancel their messaging service. People that continue to send sms to that number will not know it's been cancelled likely and think you are ignoring them.
If you like using a stock messaging app or alternative, you can forward sms from your Google voice app to you messaging app. People that sms you to Google voice will have those forwarded to you messaging app (settings, sync and notifications, receive text messages, select radio button: via the messaging app)
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"lightbox_next": "Next",
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
. From there you can reply and they will see your Google voice number. I do this often.
I use both phone numbers because Google voice doesn't allow mms currently
It's complicated but I have become accustomed to it.
Sent from my HTC One X using Tapatalk 2
Great NEWS FIXED!!!
Sprint is sending out the KOT49H, not the pulled KOT49E, this fixes Voicemail problems.
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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No idea. I've been asking this question all week and no answers from any Sprint users other than "use google voice".
I don't want to use Google Voice. Also, why should we have to deal with the 9016 text if we choose to use old school dial into your voicemail?
FYI, I tried implementing Sprint's Visual Voicemail app and get a connection error.
Anyone? I have this issue as well as not getting vmail for days after they come in.
i will say that i did what everyone else seems to be doing. just integrate your phone number with google voice and all problems solved. you even pick up some nice extras in the process
Google Voice isn't an option. So now what?
angus242 said:
Google Voice isn't an option. So now what?
Click to expand...
Click to collapse
i didn't think it was either. can you tell me why it's not?
Ugh. I use GV for my business number.
Now, how does anyone on Sprint's N5 handle voicemail? If the answer is dial your number, type in your PIN and listen, then that's the answer. However, I don't get any notifications that way. Hangouts (default SMS) sends me a text from 9016 with gibberish in it and I do not get the voicemail.
Can you block 9016 somehow?
Sent from my Nexus 5 using Tapatalk
angus242 said:
Ugh. I use GV for my business number.
Now, how does anyone on Sprint's N5 handle voicemail? If the answer is dial your number, type in your PIN and listen, then that's the answer. However, I don't get any notifications that way. Hangouts (default SMS) sends me a text from 9016 with gibberish in it and I do not get the voicemail.
Click to expand...
Click to collapse
get another GV number and have it use your sprint phone number. forward your emails/texts/etc from your business line to the new number. there is a solution, just figure it out.
I'm not looking for a solution. I'm looking for the answer to how voicemail is handled on a stock Sprint N5. Does Sprint expect everyone to get a Google Voice number to handle their voicemail?
nexus = no bloatware, that includes sprint VVM apps. they expect you to install whatever you want on your phone to handle what you want it to do. if you don't want to install anything, hold down 1 to get messages.
I completely understand that as well. However, my VM notifications are coming from Hangouts as a 9016 message. When I press and hold "1" to go to voicemail, there is no message. I have people leaving me voicemail with no way to retrieve them.
Sprint's method of notifying you of a VM is to send a text to the device. The standard Sprint VVM app handles this. Without this app working, I think there is an issue that hasn't been resolved by Sprint. If they send me the VM notifications "regularly" without the text deal, I'd be fine with that. But that's not what's happening with my phone.
This is why I'm asking how anyone with a Sprint-purchased N5 is handling their stock VM's.
angus242 said:
I completely understand that as well. However, my VM notifications are coming from Hangouts as a 9016 message. When I press and hold "1" to go to voicemail, there is no message. I have people leaving me voicemail with no way to retrieve them.
Sprint's method of notifying you of a VM is to send a text to the device. The standard Sprint VVM app handles this. Without this app working, I think there is an issue that hasn't been resolved by Sprint. If they send me the VM notifications "regularly" without the text deal, I'd be fine with that. But that's not what's happening with my phone.
This is why I'm asking how anyone with a Sprint-purchased N5 is handling their stock VM's.
Click to expand...
Click to collapse
I also have an issue with voicemail notifications, but actually they are not showing at all. Receive a call, let it go to voicemail and it doesn't show a notification at all. Can't do Google Voice, because it's not available in Puerto Rico. Didn't receive a SMS as a notification as you stated though.
Every couple of hours I would get the garbled text messages coming in even though I haven't had any voicemail come in for weeks. At least until Sprint or whomever is the one that has to fix this, I am going to use google voice . Not something I want to do but at least just from a few tests it works. Only when pressing 1 in the dialer or dialing my own number does the regular sprint voicemail get dialed. But nothing seems to be getting routed there.
I have the Google Play version of this phone on Sprint and have to tried to install several different Sprint VVM apks all with no luck. I would either get a connection error or a 9016 text saying provision successful, however the app never worked. When someone leaves a voicemail I get the icon in the notification bar to call my voicemail. I never get the 9016 text.
Sent from my Nexus 5 using xda app-developers app
Just clear data from the phone application... settings>apps>phone>clear data
---------- Post added at 01:55 AM ---------- Previous post was at 01:48 AM ----------
new to the forum... just wanted to join quickly and help you out, just go to settings>apps>all>phone>clear data.. worked for me, i was having the same issue.
BTech5000 said:
Just clear data from the phone application... settings>apps>phone>clear data
Click to expand...
Click to collapse
I knew about this process a long time ago when I had my old Nexus galaxy edition. It's kind of a temporary solution wouldn't you think? Although you can just go to force quit and it will do the same task. All this does is prevent the voicemail notification from coming up until restart.
Sent from my Nexus 5 using Tapatalk
This issue is really annoying. Trying the phone app data wipe method now, hopefully it works.
I had to deal with this too
I figured it out.
Yeah, if you use the Google Voice app to switch to GVoice voicemail, it SAYS it works but doesn't.
HOWEVER! If you log in to google Voice and find your phone number in the settings (of your actual phone) then click to unregister it from voicemail, then actually type in what it says to on the phone (this is probably not necessary, but I did it anyway.
THEN click to re-register it and THEN put in the information it tells you to for THAt it will work.
At least, it did on my Nexus 5 that is on TMobile. I can only assume it is exactly the same for Sprint (pretty sure it is, especially since this thread is exactly what I was experiencing).
Hope this helps!
mobrien118 said:
I figured it out.
Yeah, if you use the Google Voice app to switch to GVoice voicemail, it SAYS it works but doesn't.
HOWEVER! If you log in to google Voice and find your phone number in the settings (of your actual phone) then click to unregister it from voicemail, then actually type in what it says to on the phone (this is probably not necessary, but I did it anyway.
THEN click to re-register it and THEN put in the information it tells you to for THAt it will work.
At least, it did on my Nexus 5 that is on TMobile. I can only assume it is exactly the same for Sprint (pretty sure it is, especially since this thread is exactly what I was experiencing).
Hope this helps!
Click to expand...
Click to collapse
ya no clue what this guy is trying to say. a clear step by step would be good.
Is there a way to disable Sprint Voicemail to be able to use Google Voice. I attempted to activate Google Voice on the new Sprint Note 7 and the response was that it wasn't supported. Thanks in advance!! Greg Halley
Thanks to participants in this discussion: One point, as noted in discussion by quasidodo, wifi calling and google voice are not compatible.
if you rooted you can use Titanium backup to freeze or uninstall voice mail apk. and if not rooted you can used Package Disabler to disable voice mail.
Sent from my SM-N930P using XDA-Developers mobile app
ghalley said:
Is there a way to disable Sprint Voicemail to be able to use Google Voice. I attempted to activate Google Voice on the new Sprint Note 7 and the response was that it wasn't supported. Thanks in advance!! Greg Halley
Click to expand...
Click to collapse
do you use Wifi calling? then you can't use google voice at least that's the case for me and others
Google Voice Mail follow-up
quasidodo said:
do you use Wifi calling? then you can't use google voice at least that's the case for me and others
Click to expand...
Click to collapse
Thanks for feedback kgbedge and quasidodo. The suggestion for disabling Sprint WIFI Voicemail worked like a charm. I am not using Wifi Calling and I used the activation codes from the Google Voice setup webpage and received a verbal reply that the code being input wasn't valid. On checking phone eligibility for Google Voice from the Google webpage, I received the following: Unfortunately, Google Voice cannot be enabled on this Sprint phone. Please contact Sprint for more details as to why this cannot be enabled.
ghalley said:
Thanks for feedback kgbedge and quasidodo. The suggestion for disabling Sprint WIFI Voicemail worked like a charm. I am not using Wifi Calling and I used the activation codes from the Google Voice setup webpage and received a verbal reply that the code being input wasn't valid. On checking phone eligibility for Google Voice from the Google webpage, I received the following: Unfortunately, Google Voice cannot be enabled on this Sprint phone. Please contact Sprint for more details as to why this cannot be enabled.
Click to expand...
Click to collapse
Did you activate wifi calling at all at one point? I remember when I was activating it, it said it will disable google voice. So I have to go back to the wifi calling page and delete or disable the emergency calling thing to totally disable wifi calling. then I got google voice back.
Worked like a charm
quasidodo said:
Did you activate wifi calling at all at one point? I remember when I was activating it, it said it will disable google voice. So I have to go back to the wifi calling page and delete or disable the emergency calling thing to totally disable wifi calling. then I got google voice back.
Click to expand...
Click to collapse
You hit the problem on the nail head. Disabling a previously activated Wifi Calling solved the problem. Thank you for your assistance!!! Greg Halley
Glad to help. I actually had the exact same problem too, hopefully they fix that, doesn't make sense why it shouldn't work together.
ghalley said:
You hit the problem on the nail head. Disabling a previously activated Wifi Calling solved the problem. Thank you for your assistance!!! Greg Halley
Click to expand...
Click to collapse
I had this issue and was able to resolve it after speaking to the advanced network department. For those experiencing a problem trying to activate Google voice you can use *73xxxxxxxxxx where the xs are your Google voice number. Then dial *28xxxxxxxxxx to enable Google voice. This is of course after you have enabled and activated Google voice from the settings page through a desktop browser.
I hope this helps!
Does this work with wifi calling?
Bachatu said:
I had this issue and was able to resolve it after speaking to the advanced network department. For those experiencing a problem trying to activate Google voice you can use *73xxxxxxxxxx where the xs are your Google voice number. Then dial *28xxxxxxxxxx to enable Google voice. This is of course after you have enabled and activated Google voice from the settings page through a desktop browser.
I hope this helps!
Click to expand...
Click to collapse
I use google voice voicemail and wifi calling without issues and I have never, ever fooled with any of the voicemail settings in the phone. I go to phone > settings > more settings > forwarding and then input my google voice number for all 3 forwarding numbers and thats it. I don't touch anything else and it works perfectly.
seh6183 said:
I use google voice voicemail and wifi calling without issues and I have never, ever fooled with any of the voicemail settings in the phone. I go to phone > settings > more settings > forwarding and then input my google voice number for all 3 forwarding numbers and thats it. I don't touch anything else and it works perfectly.
Click to expand...
Click to collapse
Do you have sprint phone? Latest update? When I go to more settings, I don't have the forwarding option.
Sent from my SM-N930P using Tapatalk
quasidodo said:
Do you have sprint phone? Latest update? When I go to more settings, I don't have the forwarding option.
Sent from my SM-N930P using Tapatalk
Click to expand...
Click to collapse
Can you Screenshot phone, then settings, then more settings?
seh6183 said:
Can you Screenshot phone, then settings, then more settings?
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Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SM-N930P using Tapatalk
quasidodo said:
View attachment 3891605View attachment 3891606
Sent from my SM-N930P using Tapatalk
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Click to collapse
Unbelievable. Never seen any carrier disable call forwarding. Ive had every service recently. Except sprint lol I would be annoyed with this, I use call forwarding quite a bit.
I had the same issue with my Note 7, I couldn't integrate Google Voice. De-activated Wifi Calling and it worked like a charm.....thanks everyone for this post! I never would have imagined that Wifi calling would block using Google Voice. =)
I used to be able to choose Google voice within my phone app instead of "your carrier", and I could access my voicemail through the phone. This is no longer working. I'm running 7.1.2, on a fresh install with all newly installed apps. Any ideas?
Sent from my Pixel using Tapatalk
I was wondering if anyone else would ever notice. It's been this way ever since they updated to Google Voice to v5.x, and has been the same on any of the devices I've used. A workaround I use every time which works is to:
1. Uninstall the newer Google Voice (temporarily). Prior to uninstalling, I wipe the app's Cache and Data too as a precaution, so I can't report on the results of following these steps without doing that.
2. Go to the APKMirror website and download the latest Google Voice v4.x APK, something like v4.7.10.
3. With Unknown Sources checked in the Security Settings on your phone, install and fully setup the old Google Voice version, including setting your Phone app to use Google Voice for voicemails.
4. Once it's all setup, you can update Google Voice to your heart's content. Note that if you go into the Phone Voicemail settings you'll see that it still doesn't give you an option to select Google Voice, but you'll also notice that it appears as if the only setting it now shows (Carrier) is not selected either, so the setting is retained even though you can't select it with the newer Google Voice installed.
5. Re-disable "Unknown Sources" if you wish.
Click to expand...
Click to collapse
...
I've made calls to and from my wife's phone with this same workaround set up on both of our phones and it has never failed, yet. Hopefully Google doesn't do something to make at least this stop working, and how in the world is there not more complaints about this behavior?
roirraW "edor" ehT said:
I was wondering if anyone else would ever notice. It's been this way ever since they updated to Google Voice to v5.x, and has been the same on any of the devices I've used. A workaround I use every time which works is to:
1. Uninstall the newer Google Voice (temporarily). Prior to uninstalling, I wipe the app's Cache and Data too as a precaution, so I can't report on the results of following these steps without doing that.
2. Go to the APKMirror website and download the latest Google Voice v4.x APK, something like v4.7.10.
3. With Unknown Sources checked in the Security Settings on your phone, install and fully setup the old Google Voice version, including setting your Phone app to use Google Voice for voicemails.
4. Once it's all setup, you can update Google Voice to your heart's content. Note that if you go into the Phone Voicemail settings you'll see that it still doesn't give you an option to select Google Voice, but you'll also notice that it appears as if the only setting it now shows (Carrier) is not selected either, so the setting is retained even though you can't select it with the newer Google Voice installed.
5. Re-disable "Unknown Sources" if you wish.
I've made calls to and from my wife's phone with this same workaround set up on both of our phones and it has never failed, yet. Hopefully Google doesn't do something to make at least this stop working, and how in the world is there not more complaints about this behavior?
Click to expand...
Click to collapse
Thanks! Appreciate the detailed instructions. I'll give this a shot.
Love the avi, btw. That's one of my favorite films of all time, especially the international cut
Sent from my Pixel using Tapatalk
That worked!
shinesthru said:
Thanks! Appreciate the detailed instructions. I'll give this a shot.
Love the avi, btw. That's one of my favorite films of all time, especially the international cut
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Click to collapse
You're welcome! Yes, it was refreshing that an actual longer cut was even better than what I had already seen and loved. Thank you!
shinesthru said:
That worked!
Click to expand...
Click to collapse
Awesome, glad it worked for someone else.
roirraW "edor" ehT said:
I was wondering if anyone else would ever notice. It's been this way ever since they updated to Google Voice to v5.x, and has been the same on any of the devices I've used. A workaround I use every time which works is to:
1. Uninstall the newer Google Voice (temporarily). Prior to uninstalling, I wipe the app's Cache and Data too as a precaution, so I can't report on the results of following these steps without doing that.
2. Go to the APKMirror website and download the latest Google Voice v4.x APK, something like v4.7.10.
3. With Unknown Sources checked in the Security Settings on your phone, install and fully setup the old Google Voice version, including setting your Phone app to use Google Voice for voicemails.
4. Once it's all setup, you can update Google Voice to your heart's content. Note that if you go into the Phone Voicemail settings you'll see that it still doesn't give you an option to select Google Voice, but you'll also notice that it appears as if the only setting it now shows (Carrier) is not selected either, so the setting is retained even though you can't select it with the newer Google Voice installed.
5. Re-disable "Unknown Sources" if you wish.
I've made calls to and from my wife's phone with this same workaround set up on both of our phones and it has never failed, yet. Hopefully Google doesn't do something to make at least this stop working, and how in the world is there not more complaints about this behavior?
Click to expand...
Click to collapse
I haven't done any of this, but my incoming calls get transfered to Google Voice, and it works just like it should even though it's set to "Carrier" in the phone app.
jmartin72 said:
I haven't done any of this, but my incoming calls get transfered to Google Voice, and it works just like it should even though it's set to "Carrier" in the phone app.
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Click to collapse
I don't know if it makes a difference if people are calling your Google Voice # or your actual carrier number. i.e. Maybe if they are calling your Google Voice number in the first place, it would send them to GV voicemail, versus those who call the actual carrier #. Have you tested both yourself, if you have a way?
Also I don't know if it makes any difference if you've set up the carrier voicemail. I haven't set up a carrier voicemail since my first cell phone, which was only in 2008. I've switched carriers three times since then and I no longer even set up the carrier voicemail. No idea why that would affect it, just putting it out there.
On both my wife's and my HTC 10, and on my Google Pixel through multiple re-flashing stock and various ROMs, by default people get sent to my carrier voicemail that's not set up, so they can't leave a voicemail. I've tested both directions from our phones. Same thing if I directly install and set up Google Voice v5.x without going through the above steps.
Maybe it mysteriously works for some others as well, just as it does for you, which would explain why this issue hasn't been broadcast loudly.
Questions for you to fill in some blanks: Do you keep mobile data on all the time? Do you have Google Voice set to handle all your outgoing calls as well? I assume you're still on Verizon and have you set up your carrier voicemail?
roirraW "edor" ehT said:
I don't know if it makes a difference if people are calling your Google Voice # or your actual carrier number. i.e. Maybe if they are calling your Google Voice number in the first place, it would send them to GV voicemail, versus those who call the actual carrier #. Have you tested both yourself, if you have a way?
Also I don't know if it makes any difference if you've set up the carrier voicemail. I haven't set up a carrier voicemail since my first cell phone, which was only in 2008. I've switched carriers three times since then and I no longer even set up the carrier voicemail. No idea why that would affect it, just putting it out there.
On both my wife's and my HTC 10, and on my Google Pixel through multiple re-flashing stock and various ROMs, by default people get sent to my carrier voicemail that's not set up, so they can't leave a voicemail. I've tested both directions from our phones. Same thing if I directly install and set up Google Voice v5.x without going through the above steps.
Maybe it mysteriously works for some others as well, just as it does for you, which would explain why this issue hasn't been broadcast loudly.
Questions for you to fill in some blanks: Do you keep mobile data on all the time? Do you have Google Voice set to handle all your outgoing calls as well? I assume you're still on Verizon and have you set up your carrier voicemail?
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Click to collapse
I don't have people call my Google Voice number. I use my cell phone number on Verizon. The only thing I use Google Voice for is the visual voice mail. I don't use Verizons voice mail, and have never set it up. Yes mobile data is on all the time.
jmartin72 said:
I don't have people call my Google Voice number. I use my cell phone number on Verizon. The only thing I use Google Voice for is the visual voice mail. I don't use Verizons voice mail, and have never set it up. Yes mobile data is on all the time.
Click to expand...
Click to collapse
Thanks for the info! I encourage everyone to call/text my Google Voice #, and I keep mobile data/wifi and all other radios off when not in use. Of course occasionally someone might call my real cell # and I'd have to re-test all scenarios for incoming calls again to determine if the people not able to leave a voicemail occurs under all circumstances for me, or only under the most common circumstance in how I use my phone.
Off topic, it's too bad Sprint is the only carrier that has the option to fully integrate with a user's Google Voice #. That was one of the carriers I had switched to at one point, and that was a nice feature. It made it so that even on outgoing calls without mobile data/wifi and/or using GV to make calls, it showed my GV # for my caller ID.
Hey guys-- thanks for the above info- I found this thread because my Pixel (unlocked and rooted) has started acting all wonky and the phone isn't even working properly at all (it seems). I've been a long term user of GV and that's the number I typically give out for my cell. I did notice some good and some not so good changes with this new version of GV overall, but didn't notice exactly when the phone app went to 5.x - I'm currently running (if you can call it that!) GV 5.014xx and it's not playing nice with my phone app at all.
Accordingly, I'd like to try this work around, but I have a few questions:
- how do you wipe cache & data upon uninstalling an app like GV? I can't even find GV in my phone's Settings>Apps listing...?
-how do I find the apk mirror website?
-can you give me more instructions on how to "including setting your Phone app to use Google Voice for voicemails." ? I'm not familiar with how to get to my phone app's settings to do this...? Also, along this line- you mention that you will see the Phone Voicemail settings still doesn't give you an option to select GV... but I don't even really know where the phone voicemail settings are located?
I bought my Pixel from Google direct, but I run it on VZW.
Thanks for any assistance / further instructions you can provide me here- I greatly appreciate it because I've just backed my phone up (using Titanium Bkup) to prepare it for being re-flashed to the latest & greatest build.
Thanks!
pstgh said:
Hey guys-- thanks for the above info- I found this thread because my Pixel (unlocked and rooted) has started acting all wonky and the phone isn't even working properly at all (it seems). I've been a long term user of GV and that's the number I typically give out for my cell. I did notice some good and some not so good changes with this new version of GV overall, but didn't notice exactly when the phone app went to 5.x - I'm currently running (if you can call it that!) GV 5.014xx and it's not playing nice with my phone app at all.
Accordingly, I'd like to try this work around, but I have a few questions:
- how do you wipe cache & data upon uninstalling an app like GV? I can't even find GV in my phone's Settings>Apps listing...?
Click to expand...
Click to collapse
Hi! Go to the Android settings / Apps / select the Google Voice app from the list, choose Storage, then click the buttons to Wipe Cache and Data. FYI, I think when you click Wipe Data it automatically wipes Cache and becomes grayed out, but I try to wipe them in the opposite order just to be paranoid.
This is from memory but this should be really close.
-how do I find the apk mirror website?
Click to expand...
Click to collapse
https://www.google.com/search?q=apkmirror+google+voice&oq=apkmirror+google+voice&aqs=chrome..69i57.9048j0j8&sourceid=chrome&ie=UTF-8
-can you give me more instructions on how to "including setting your Phone app to use Google Voice for voicemails." ? I'm not familiar with how to get to my phone app's settings to do this...? Also, along this line- you mention that you will see the Phone Voicemail settings still doesn't give you an option to select GV... but I don't even really know where the phone voicemail settings are located?
Click to expand...
Click to collapse
Launch the phone app, click the three-dot menu button in the upper-right corner, choose Settings, choose Calls, choose Voicemail, the rest should be self-explanatory.
I bought my Pixel from Google direct, but I run it on VZW.
Thanks for any assistance / further instructions you can provide me here- I greatly appreciate it because I've just backed my phone up (using Titanium Bkup) to prepare it for being re-flashed to the latest & greatest build.
Thanks!
Click to expand...
Click to collapse
You're welcome! Yep, just don't bother restoring your backup of Google Voice - start from scratch with the old Google Voice v4.7, and if you back up system settings including for Phone, don't restore that either. For what it's worth, when GV v5.x first came out several months ago, I was on Verizon, but I'm on AT&T now. The same workaround was necessary for my wife and I on both carriers.
Thanks again... but as I mentioned earlier and possibly part of why I'm having so much trouble... when I click on the phone's Settings and Apps, GV is not listed !? I know that it's installed because I can click on the GV app icon on my home page and I can go into settings etc and see how I currently have it setup... I guess I could long click on it and drag it up to 'uninstall' at the top of the screen, but that's not going to allow me to wipe the cache/data....
pstgh said:
Thanks again... but as I mentioned earlier and possibly part of why I'm having so much trouble... when I click on the phone's Settings and Apps, GV is not listed !? I know that it's installed because I can click on the GV app icon on my home page and I can go into settings etc and see how I currently have it setup... I guess I could long click on it and drag it up to 'uninstall' at the top of the screen, but that's not going to allow me to wipe the cache/data....
Click to expand...
Click to collapse
You're welcome. Are you looking for Google Voice or just Voice, as it's listed in the app drawer?
Shows up for me:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If it doesn't for you, not sure what to suggest.
Also, you can drag it up and choose "App Info" instead of Uninstall, or is that a function of my using Nova Launcher?
Off topic again, it irks me that Google and others publish apps that are called one thing in the Play Store, but called something else in the app drawer. It also irks me that Google isn't consistent with this naming of their apps.
OK- yep- I was looking for it under 'G' not 'V'. humph!
Oh well, I've deleted the 5.xx GV, wiped data (cache was already grayed out), downloaded and installed the 4.7x version and set it up to handle all calls.
I got a warning message upon selecting voicemail integration saying that my carrier (VZW) doesn't play nice with it, but I selected Google Voice anyway. Then, going into the phone app settings Calls->Voicemail it is indicating GV as the voicemail system, so that's great.
Made a test call and the phone app is still acting wonky- it will actually place the call, but it won't hang up- it's getting hung right upon trying to end the call. Still thinking that I'm going to need to reset the phone in a more major way than what I've done so far....
Separately though, two other questions:
1) Seeing the old app interface makes me wonder- the new version of GV is capable of handling MMS messages, which is really great to have (obviously), so I'm wondering if this 4.7x version does too?
2) For future reference, how do I stop 'auto app updates' on this phone? That has caused me a lot of heart ache over the years!
Thanks
pstgh said:
OK- yep- I was looking for it under 'G' not 'V'. humph!
Oh well, I've deleted the 5.xx GV, wiped data (cache was already grayed out), downloaded and installed the 4.7x version and set it up to handle all calls.
I got a warning message upon selecting voicemail integration saying that my carrier (VZW) doesn't play nice with it, but I selected Google Voice anyway. Then, going into the phone app settings Calls->Voicemail it is indicating GV as the voicemail system, so that's great.
Made a test call and the phone app is still acting wonky- it will actually place the call, but it won't hang up- it's getting hung right upon trying to end the call. Still thinking that I'm going to need to reset the phone in a more major way than what I've done so far....
Separately though, two other questions:
1) Seeing the old app interface makes me wonder- the new version of GV is capable of handling MMS messages, which is really great to have (obviously), so I'm wondering if this 4.7x version does too?
2) For future reference, how do I stop 'auto app updates' on this phone? That has caused me a lot of heart ache over the years!
Thanks
Click to expand...
Click to collapse
Yeah, I always got that notification when I was on Verizon about not playing nice with GV. 98% of the time it worked anyway. Sounds like you need to restore to 100% stock and start fresh.
I doubt if the old version of the app handles MMS. It used to be that you would get an email with MMS whenever anyone sent one to your GV #. Since you can freely update to GV 5.x and it'll keep the voicemail setting after setting up 4.7, there's no reason to stick to 4.7 IMHO.
Go into the Play Store's settings and turn off auto-update apps.
Let's try to keep the this thread on topic, though.
Thanks. Yes- I upgraded GV and subsequently noticed that, in my phone's app's settings, Calls-->Voicemail has "my carrier" as the only option, *but* it is not selected... hopefully that means that it is still set to use GV ?
Thanks again- good to know that this method is out there. Hopefully Google will continue improving GV and it can integrate perfectly with all phones in the future...
pstgh said:
Thanks. Yes- I upgraded GV and subsequently noticed that, in my phone's app's settings, Calls-->Voicemail has "my carrier" as the only option, *but* it is not selected... hopefully that means that it is still set to use GV ?
Click to expand...
Click to collapse
Correct, exactly as I mentioned in the steps.
Thanks again- good to know that this method is out there. Hopefully Google will continue improving GV and it can integrate perfectly with all phones in the future...
Click to expand...
Click to collapse
You're welcome! Yes, I hope the elimination of the option isn't a sign that they're going to remove the capability.
Well this show voicemails in the voicemail tab in phone app? I've just used the call fwd busy/don't answer to get to gvoice, but it would be nice to see voicemails in the phone app as well...
GideonMouth said:
Well this show voicemails in the voicemail tab in phone app? I've just used the call fwd busy/don't answer to get to gvoice, but it would be nice to see voicemails in the phone app as well...
Click to expand...
Click to collapse
I've never used that feature so I know nothing about it.
I'm not sure that the ''voicemail integration' in the old GV does anything more than just setting up the call forward feature. Just find the call forward busy and call forward no answer codes for your carrier and forward your mobile # to your gvoice #
I could be wrong the old way may do more, but that is all I have done to use gvoice for voicemail...