I used to be able to choose Google voice within my phone app instead of "your carrier", and I could access my voicemail through the phone. This is no longer working. I'm running 7.1.2, on a fresh install with all newly installed apps. Any ideas?
Sent from my Pixel using Tapatalk
I was wondering if anyone else would ever notice. It's been this way ever since they updated to Google Voice to v5.x, and has been the same on any of the devices I've used. A workaround I use every time which works is to:
1. Uninstall the newer Google Voice (temporarily). Prior to uninstalling, I wipe the app's Cache and Data too as a precaution, so I can't report on the results of following these steps without doing that.
2. Go to the APKMirror website and download the latest Google Voice v4.x APK, something like v4.7.10.
3. With Unknown Sources checked in the Security Settings on your phone, install and fully setup the old Google Voice version, including setting your Phone app to use Google Voice for voicemails.
4. Once it's all setup, you can update Google Voice to your heart's content. Note that if you go into the Phone Voicemail settings you'll see that it still doesn't give you an option to select Google Voice, but you'll also notice that it appears as if the only setting it now shows (Carrier) is not selected either, so the setting is retained even though you can't select it with the newer Google Voice installed.
5. Re-disable "Unknown Sources" if you wish.
Click to expand...
Click to collapse
...
I've made calls to and from my wife's phone with this same workaround set up on both of our phones and it has never failed, yet. Hopefully Google doesn't do something to make at least this stop working, and how in the world is there not more complaints about this behavior?
roirraW "edor" ehT said:
I was wondering if anyone else would ever notice. It's been this way ever since they updated to Google Voice to v5.x, and has been the same on any of the devices I've used. A workaround I use every time which works is to:
1. Uninstall the newer Google Voice (temporarily). Prior to uninstalling, I wipe the app's Cache and Data too as a precaution, so I can't report on the results of following these steps without doing that.
2. Go to the APKMirror website and download the latest Google Voice v4.x APK, something like v4.7.10.
3. With Unknown Sources checked in the Security Settings on your phone, install and fully setup the old Google Voice version, including setting your Phone app to use Google Voice for voicemails.
4. Once it's all setup, you can update Google Voice to your heart's content. Note that if you go into the Phone Voicemail settings you'll see that it still doesn't give you an option to select Google Voice, but you'll also notice that it appears as if the only setting it now shows (Carrier) is not selected either, so the setting is retained even though you can't select it with the newer Google Voice installed.
5. Re-disable "Unknown Sources" if you wish.
I've made calls to and from my wife's phone with this same workaround set up on both of our phones and it has never failed, yet. Hopefully Google doesn't do something to make at least this stop working, and how in the world is there not more complaints about this behavior?
Click to expand...
Click to collapse
Thanks! Appreciate the detailed instructions. I'll give this a shot.
Love the avi, btw. That's one of my favorite films of all time, especially the international cut
Sent from my Pixel using Tapatalk
That worked!
shinesthru said:
Thanks! Appreciate the detailed instructions. I'll give this a shot.
Love the avi, btw. That's one of my favorite films of all time, especially the international cut
Click to expand...
Click to collapse
You're welcome! Yes, it was refreshing that an actual longer cut was even better than what I had already seen and loved. Thank you!
shinesthru said:
That worked!
Click to expand...
Click to collapse
Awesome, glad it worked for someone else.
roirraW "edor" ehT said:
I was wondering if anyone else would ever notice. It's been this way ever since they updated to Google Voice to v5.x, and has been the same on any of the devices I've used. A workaround I use every time which works is to:
1. Uninstall the newer Google Voice (temporarily). Prior to uninstalling, I wipe the app's Cache and Data too as a precaution, so I can't report on the results of following these steps without doing that.
2. Go to the APKMirror website and download the latest Google Voice v4.x APK, something like v4.7.10.
3. With Unknown Sources checked in the Security Settings on your phone, install and fully setup the old Google Voice version, including setting your Phone app to use Google Voice for voicemails.
4. Once it's all setup, you can update Google Voice to your heart's content. Note that if you go into the Phone Voicemail settings you'll see that it still doesn't give you an option to select Google Voice, but you'll also notice that it appears as if the only setting it now shows (Carrier) is not selected either, so the setting is retained even though you can't select it with the newer Google Voice installed.
5. Re-disable "Unknown Sources" if you wish.
I've made calls to and from my wife's phone with this same workaround set up on both of our phones and it has never failed, yet. Hopefully Google doesn't do something to make at least this stop working, and how in the world is there not more complaints about this behavior?
Click to expand...
Click to collapse
I haven't done any of this, but my incoming calls get transfered to Google Voice, and it works just like it should even though it's set to "Carrier" in the phone app.
jmartin72 said:
I haven't done any of this, but my incoming calls get transfered to Google Voice, and it works just like it should even though it's set to "Carrier" in the phone app.
Click to expand...
Click to collapse
I don't know if it makes a difference if people are calling your Google Voice # or your actual carrier number. i.e. Maybe if they are calling your Google Voice number in the first place, it would send them to GV voicemail, versus those who call the actual carrier #. Have you tested both yourself, if you have a way?
Also I don't know if it makes any difference if you've set up the carrier voicemail. I haven't set up a carrier voicemail since my first cell phone, which was only in 2008. I've switched carriers three times since then and I no longer even set up the carrier voicemail. No idea why that would affect it, just putting it out there.
On both my wife's and my HTC 10, and on my Google Pixel through multiple re-flashing stock and various ROMs, by default people get sent to my carrier voicemail that's not set up, so they can't leave a voicemail. I've tested both directions from our phones. Same thing if I directly install and set up Google Voice v5.x without going through the above steps.
Maybe it mysteriously works for some others as well, just as it does for you, which would explain why this issue hasn't been broadcast loudly.
Questions for you to fill in some blanks: Do you keep mobile data on all the time? Do you have Google Voice set to handle all your outgoing calls as well? I assume you're still on Verizon and have you set up your carrier voicemail?
roirraW "edor" ehT said:
I don't know if it makes a difference if people are calling your Google Voice # or your actual carrier number. i.e. Maybe if they are calling your Google Voice number in the first place, it would send them to GV voicemail, versus those who call the actual carrier #. Have you tested both yourself, if you have a way?
Also I don't know if it makes any difference if you've set up the carrier voicemail. I haven't set up a carrier voicemail since my first cell phone, which was only in 2008. I've switched carriers three times since then and I no longer even set up the carrier voicemail. No idea why that would affect it, just putting it out there.
On both my wife's and my HTC 10, and on my Google Pixel through multiple re-flashing stock and various ROMs, by default people get sent to my carrier voicemail that's not set up, so they can't leave a voicemail. I've tested both directions from our phones. Same thing if I directly install and set up Google Voice v5.x without going through the above steps.
Maybe it mysteriously works for some others as well, just as it does for you, which would explain why this issue hasn't been broadcast loudly.
Questions for you to fill in some blanks: Do you keep mobile data on all the time? Do you have Google Voice set to handle all your outgoing calls as well? I assume you're still on Verizon and have you set up your carrier voicemail?
Click to expand...
Click to collapse
I don't have people call my Google Voice number. I use my cell phone number on Verizon. The only thing I use Google Voice for is the visual voice mail. I don't use Verizons voice mail, and have never set it up. Yes mobile data is on all the time.
jmartin72 said:
I don't have people call my Google Voice number. I use my cell phone number on Verizon. The only thing I use Google Voice for is the visual voice mail. I don't use Verizons voice mail, and have never set it up. Yes mobile data is on all the time.
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Click to collapse
Thanks for the info! I encourage everyone to call/text my Google Voice #, and I keep mobile data/wifi and all other radios off when not in use. Of course occasionally someone might call my real cell # and I'd have to re-test all scenarios for incoming calls again to determine if the people not able to leave a voicemail occurs under all circumstances for me, or only under the most common circumstance in how I use my phone.
Off topic, it's too bad Sprint is the only carrier that has the option to fully integrate with a user's Google Voice #. That was one of the carriers I had switched to at one point, and that was a nice feature. It made it so that even on outgoing calls without mobile data/wifi and/or using GV to make calls, it showed my GV # for my caller ID.
Hey guys-- thanks for the above info- I found this thread because my Pixel (unlocked and rooted) has started acting all wonky and the phone isn't even working properly at all (it seems). I've been a long term user of GV and that's the number I typically give out for my cell. I did notice some good and some not so good changes with this new version of GV overall, but didn't notice exactly when the phone app went to 5.x - I'm currently running (if you can call it that!) GV 5.014xx and it's not playing nice with my phone app at all.
Accordingly, I'd like to try this work around, but I have a few questions:
- how do you wipe cache & data upon uninstalling an app like GV? I can't even find GV in my phone's Settings>Apps listing...?
-how do I find the apk mirror website?
-can you give me more instructions on how to "including setting your Phone app to use Google Voice for voicemails." ? I'm not familiar with how to get to my phone app's settings to do this...? Also, along this line- you mention that you will see the Phone Voicemail settings still doesn't give you an option to select GV... but I don't even really know where the phone voicemail settings are located?
I bought my Pixel from Google direct, but I run it on VZW.
Thanks for any assistance / further instructions you can provide me here- I greatly appreciate it because I've just backed my phone up (using Titanium Bkup) to prepare it for being re-flashed to the latest & greatest build.
Thanks!
pstgh said:
Hey guys-- thanks for the above info- I found this thread because my Pixel (unlocked and rooted) has started acting all wonky and the phone isn't even working properly at all (it seems). I've been a long term user of GV and that's the number I typically give out for my cell. I did notice some good and some not so good changes with this new version of GV overall, but didn't notice exactly when the phone app went to 5.x - I'm currently running (if you can call it that!) GV 5.014xx and it's not playing nice with my phone app at all.
Accordingly, I'd like to try this work around, but I have a few questions:
- how do you wipe cache & data upon uninstalling an app like GV? I can't even find GV in my phone's Settings>Apps listing...?
Click to expand...
Click to collapse
Hi! Go to the Android settings / Apps / select the Google Voice app from the list, choose Storage, then click the buttons to Wipe Cache and Data. FYI, I think when you click Wipe Data it automatically wipes Cache and becomes grayed out, but I try to wipe them in the opposite order just to be paranoid.
This is from memory but this should be really close.
-how do I find the apk mirror website?
Click to expand...
Click to collapse
https://www.google.com/search?q=apkmirror+google+voice&oq=apkmirror+google+voice&aqs=chrome..69i57.9048j0j8&sourceid=chrome&ie=UTF-8
-can you give me more instructions on how to "including setting your Phone app to use Google Voice for voicemails." ? I'm not familiar with how to get to my phone app's settings to do this...? Also, along this line- you mention that you will see the Phone Voicemail settings still doesn't give you an option to select GV... but I don't even really know where the phone voicemail settings are located?
Click to expand...
Click to collapse
Launch the phone app, click the three-dot menu button in the upper-right corner, choose Settings, choose Calls, choose Voicemail, the rest should be self-explanatory.
I bought my Pixel from Google direct, but I run it on VZW.
Thanks for any assistance / further instructions you can provide me here- I greatly appreciate it because I've just backed my phone up (using Titanium Bkup) to prepare it for being re-flashed to the latest & greatest build.
Thanks!
Click to expand...
Click to collapse
You're welcome! Yep, just don't bother restoring your backup of Google Voice - start from scratch with the old Google Voice v4.7, and if you back up system settings including for Phone, don't restore that either. For what it's worth, when GV v5.x first came out several months ago, I was on Verizon, but I'm on AT&T now. The same workaround was necessary for my wife and I on both carriers.
Thanks again... but as I mentioned earlier and possibly part of why I'm having so much trouble... when I click on the phone's Settings and Apps, GV is not listed !? I know that it's installed because I can click on the GV app icon on my home page and I can go into settings etc and see how I currently have it setup... I guess I could long click on it and drag it up to 'uninstall' at the top of the screen, but that's not going to allow me to wipe the cache/data....
pstgh said:
Thanks again... but as I mentioned earlier and possibly part of why I'm having so much trouble... when I click on the phone's Settings and Apps, GV is not listed !? I know that it's installed because I can click on the GV app icon on my home page and I can go into settings etc and see how I currently have it setup... I guess I could long click on it and drag it up to 'uninstall' at the top of the screen, but that's not going to allow me to wipe the cache/data....
Click to expand...
Click to collapse
You're welcome. Are you looking for Google Voice or just Voice, as it's listed in the app drawer?
Shows up for me:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
If it doesn't for you, not sure what to suggest.
Also, you can drag it up and choose "App Info" instead of Uninstall, or is that a function of my using Nova Launcher?
Off topic again, it irks me that Google and others publish apps that are called one thing in the Play Store, but called something else in the app drawer. It also irks me that Google isn't consistent with this naming of their apps.
OK- yep- I was looking for it under 'G' not 'V'. humph!
Oh well, I've deleted the 5.xx GV, wiped data (cache was already grayed out), downloaded and installed the 4.7x version and set it up to handle all calls.
I got a warning message upon selecting voicemail integration saying that my carrier (VZW) doesn't play nice with it, but I selected Google Voice anyway. Then, going into the phone app settings Calls->Voicemail it is indicating GV as the voicemail system, so that's great.
Made a test call and the phone app is still acting wonky- it will actually place the call, but it won't hang up- it's getting hung right upon trying to end the call. Still thinking that I'm going to need to reset the phone in a more major way than what I've done so far....
Separately though, two other questions:
1) Seeing the old app interface makes me wonder- the new version of GV is capable of handling MMS messages, which is really great to have (obviously), so I'm wondering if this 4.7x version does too?
2) For future reference, how do I stop 'auto app updates' on this phone? That has caused me a lot of heart ache over the years!
Thanks
pstgh said:
OK- yep- I was looking for it under 'G' not 'V'. humph!
Oh well, I've deleted the 5.xx GV, wiped data (cache was already grayed out), downloaded and installed the 4.7x version and set it up to handle all calls.
I got a warning message upon selecting voicemail integration saying that my carrier (VZW) doesn't play nice with it, but I selected Google Voice anyway. Then, going into the phone app settings Calls->Voicemail it is indicating GV as the voicemail system, so that's great.
Made a test call and the phone app is still acting wonky- it will actually place the call, but it won't hang up- it's getting hung right upon trying to end the call. Still thinking that I'm going to need to reset the phone in a more major way than what I've done so far....
Separately though, two other questions:
1) Seeing the old app interface makes me wonder- the new version of GV is capable of handling MMS messages, which is really great to have (obviously), so I'm wondering if this 4.7x version does too?
2) For future reference, how do I stop 'auto app updates' on this phone? That has caused me a lot of heart ache over the years!
Thanks
Click to expand...
Click to collapse
Yeah, I always got that notification when I was on Verizon about not playing nice with GV. 98% of the time it worked anyway. Sounds like you need to restore to 100% stock and start fresh.
I doubt if the old version of the app handles MMS. It used to be that you would get an email with MMS whenever anyone sent one to your GV #. Since you can freely update to GV 5.x and it'll keep the voicemail setting after setting up 4.7, there's no reason to stick to 4.7 IMHO.
Go into the Play Store's settings and turn off auto-update apps.
Let's try to keep the this thread on topic, though.
Thanks. Yes- I upgraded GV and subsequently noticed that, in my phone's app's settings, Calls-->Voicemail has "my carrier" as the only option, *but* it is not selected... hopefully that means that it is still set to use GV ?
Thanks again- good to know that this method is out there. Hopefully Google will continue improving GV and it can integrate perfectly with all phones in the future...
pstgh said:
Thanks. Yes- I upgraded GV and subsequently noticed that, in my phone's app's settings, Calls-->Voicemail has "my carrier" as the only option, *but* it is not selected... hopefully that means that it is still set to use GV ?
Click to expand...
Click to collapse
Correct, exactly as I mentioned in the steps.
Thanks again- good to know that this method is out there. Hopefully Google will continue improving GV and it can integrate perfectly with all phones in the future...
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Click to collapse
You're welcome! Yes, I hope the elimination of the option isn't a sign that they're going to remove the capability.
Well this show voicemails in the voicemail tab in phone app? I've just used the call fwd busy/don't answer to get to gvoice, but it would be nice to see voicemails in the phone app as well...
GideonMouth said:
Well this show voicemails in the voicemail tab in phone app? I've just used the call fwd busy/don't answer to get to gvoice, but it would be nice to see voicemails in the phone app as well...
Click to expand...
Click to collapse
I've never used that feature so I know nothing about it.
I'm not sure that the ''voicemail integration' in the old GV does anything more than just setting up the call forward feature. Just find the call forward busy and call forward no answer codes for your carrier and forward your mobile # to your gvoice #
I could be wrong the old way may do more, but that is all I have done to use gvoice for voicemail...
Related
Hey guys,
I don't know if any of you have encountered this problem, but it seems that it not possible to use the GV app on a Sprint phone without the Sprint integration. I removed the settings for the GV app on my NS4G and now when I try to set up GV again, I only get the one of two options 1) port my Sprint # to GV, or 2) use my GV # for outgoing calls. I want to do neither, and yet use GV for outgoing international calls. This is how it works on other providers, and I was able to do so earlier on Sprint as well, but now it seems like full integration is the only way to go on Sprint.
Is there a workaround?
Update google voice from the market and when you first open google voice, hit "skip" on the first page instead of "next". It will then assign you a different google voice # other than your integrated one
snandlal said:
Update google voice from the market and when you first open google voice, hit "skip" on the first page instead of "next". It will then assign you a different google voice # other than your integrated one
Click to expand...
Click to collapse
Thank you very much! I didn't realise there was an update in the market that fixes this. I guess upgrading to 2.3.5 must've killed whatever updates the app had. It works as expected now.
coolfrooddude said:
Thank you very much! I didn't realise there was an update in the market that fixes this. I guess upgrading to 2.3.5 must've killed whatever updates the app had. It works as expected now.
Click to expand...
Click to collapse
Glad to here it.
I'm having similar problems... At first, all of my calls went through google voice and I had no option to change it... I called Sprint, and the representative said she had to "undo it from her side"...
Now no matter what I do, when I call it will not use my google voice number at all... This worked fine on AT&T, and on my first Evo 3D (sprint and it overheated so I got it exchanged)
I just want to use it in a similar way to how the OP did... the widget even has the "Use for all calls" selected and greyed out...
Since I haven't been able to get my Google Voice set up with this device for some reason, I decided to set up visual voicemail through AT&T's "Messages" app. I had called 611 to figure out why GV wasn't working and the rep pointed me to this app. So far, it seems to work fine EXCEPT it also grabs my text messages and missed calls.
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
belyle said:
Since I haven't been able to get my Google Voice set up with this device for some reason, I decided to set up visual voicemail through AT&T's "Messages" app. I had called 611 to figure out why GV wasn't working and the rep pointed me to this app. So far, it seems to work fine EXCEPT it also grabs my text messages and missed calls.
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
Click to expand...
Click to collapse
You can set-up google voice here is how to do it.
Go on to google.com/voice and go into settings.
Click activate your phone, and follow the instructions (it will tell you to type in a code on the Dialer).
Then, install the google voice app, and run through the set-up, you will fail on the configuring voicemail steps but thats okay.
Call 611 (ATT Technical support) and have them manually change your voice-mail number to your google voice number.
Done. Enjoy google voice as voicemail. The app will work as intended.
warri said:
You can set-up google voice here is how to do it.
Go on to google.com/voice and go into settings.
Click activate your phone, and follow the instructions (it will tell you to type in a code on the Dialer).
Then, install the google voice app, and run through the set-up, you will fail on the configuring voicemail steps but thats okay.
Call 611 (ATT Technical support) and have them manually change your voice-mail number to your google voice number.
Done. Enjoy google voice as voicemail. The app will work as intended.
Click to expand...
Click to collapse
I have Google voice only to be voicemail; I don't currently use it for any calls. It looks like my Voice call-in number is a generic voicemail call-in number (although tbh I haven't tried calling that number to see what happens). Is that the number that I'd give AT&T?
Yes you give them your Google Voice number (you had to set one up when you got google voice)
If you go to https://www.google.com/voice#phones
You should see listed your google voice number, and your phone that you need to activate.
warri said:
Yes you give them your Google Voice number (you had to set one up when you got google voice)
If you go to https://www.google.com/voice#phones
You should see listed your google voice number, and your phone that you need to activate.
Click to expand...
Click to collapse
I tried this, and now cannot receive any calls. I think that the number that's shown there is a generic voicemail only mail. Going to try setting up a google voice number and do it again.
Edit to add: OK, I set myself up with a brand spanking new google voice number, had to monkey around on my phone a bit in "call" settings in the settings menu to fix my call forwarding. I repeated the steps, but didn't have to call AT&T again and everything is working goodly now.
I had sprint before I got my One X. Google Voice was set up just fine on that phone, but I want to have it on my One X now.
When I go to www.google.com/voice#phones I see my phone number but the carrier is listed as Sprint. Should I just change it to AT&T? Then run through the app setup? Not sure what to do here...
belyle said:
I'd rather not have two notification for every missed call (yes, it pops something in the notification bar for missed calls, as does the standard phone app). At this point, I don't even care which one is going to track them, I just want to turn one of their notifications off! Has anyone figured out a way to do that? Or, alternately, is there another way to access my AT&T visual voicemail without their messages app?
Click to expand...
Click to collapse
Has anybody found an answer for this?
Did you guys see this topic?
http://forum.xda-developers.com/showthread.php?t=1452330
It's the Visual Voicemail app that other android LTE phones use (Vivid, Skyrocket).
Caveat: Since you added att messages, you will need to uninstall it first, and then call AT&T and ask them to revert you to basic voicemail. When you call your voicemail, you notice the voice prompts have changed from before, yes? That switched you to a different VM system incompatible with the old VVM app.
When I called, they switched me to LTE without VVM - i was able to just change from my online account back to regular LTE (with vvm) and install the app and voicemail was all setup and I was ready to go. I'm not sure if asking them to switch you to "old" vvm would work, their system might only show that you have VVM already.
This aforementioned app does voicemails only.
when i am receiving a call it goes to my att voicemail instead of gvoice. when i try changing my call voicemail settings to google voice, i get an error that says. could not change could not change your call forward settings. failed to retreive and save current number forwarding settings.
When i bought my hox a few months ago, i had an issue getting google voice to work. after reading the thread on xda i managed to get it working. however, i just noticed that my google voice is no longer working, and i think it stopped working after my phone updated to 4.0.4 when i tried the same instructions that i used in the old xda thread. it didnt work.
edit: gvoice started working again. played with the settings for awhile, not sure what i did to make it work.
I've given up on gv because everytime I flash a rom it screws up gv and I got tired of having to jump through hoops to get it set up again. Sad because I really liked it.
Sent from my Nocturnalized Beast
E.Cadro said:
I've given up on gv because everytime I flash a rom it screws up gv and I got tired of having to jump through hoops to get it set up again. Sad because I really liked it.
Sent from my Nocturnalized Beast
Click to expand...
Click to collapse
I'm about to do the same.
Sent from my HTC One X using xda premium
Google Voice still works fine even on 4.0.4, but you can't simply choose it in your phone's settings. Instead, after you download and install the app, open it, and go through the normal configuration. You'll choose to set Google Voice as the voicemail app, it'll reject it, etc. After it's done, you need to set call forwarding by dialing *004*1-area code-google voice number-#. Then hit call. It'll briefly flash an imei code message, and then say call forwarding successful.
For instance, if my google voice number was 321-456-7890, I would dial *004*13214567890#.
That's it. If you then look in your dialer settings, it's still not going to show google voice as your voicemail app, but it doesn't matter. It will function fine. You don't have to do anything else.
I'm somewhat of a flashoholic, and I do the exact same procedure every time I flash a new rom, and have never had a single problem with google voice, including on 4.0.4 based roms.
slippers67 said:
Google Voice still works fine even on 4.0.4, but you can't simply choose it in your phone's settings. Instead, after you download and install the app, open it, and go through the normal configuration. You'll choose to set Google Voice as the voicemail app, it'll reject it, etc. After it's done, you need to set call forwarding by dialing *004*1-area code-google voice number-#. Then hit call. It'll briefly flash an imei code message, and then say call forwarding successful.
For instance, if my google voice number was 321-456-7890, I would dial *004*13214567890#.
That's it. If you then look in your dialer settings, it's still not going to show google voice as your voicemail app, but it doesn't matter. It will function fine. You don't have to do anything else.
I'm somewhat of a flashoholic, and I do the exact same procedure every time I flash a new rom, and have never had a single problem with google voice, including on 4.0.4 based roms.
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I've only done all this once since getting this phone. Ive flashed many ROMs since. All I do when I get a new ROM setup is install voice, allow access, go to call -> settings and set Google voice as voicemail. It will "fail" but my voicemail always redirects to GV.
But excellent advice for those who haven't done this at all.
Sent from my HTC One X using xda premium
There's another way to do this. It doesn't change the voicemail number but it does work.
1. Open settings
2. Go to "Call"
3. open "Call forwarding", it will say Reading settings... for a few seconds.
4. Change "Forward when busy", "Forward when unanswered", and "Forward when unreachable" to your OWN google voice number.
5. Ensure that "Always forward" is "Disabled"
6. Profit
That way you're forwarding to google voice even if the voicemail settings are not correct.
Cheers
My phone is setup to use Google Voice for voicemails, but as of a couple days ago VMs are no longer going to GV and instead goes to the standard verizon voicemail.
Now when someone leaves me a voice mail, I get a notification in the notification bar, but I get the standard VM notification, not the GV one and nothing ever shows up in GV. Ive set my phones "voicemail service" setting to "my carrier" and deactivated GV (by dialing *73) and then able to access the Verizon VM via *86. I then tried reactivating GV by dialing *7 then my GV number and uninstalled/reinstalled GV app on my phone, but people are still directed to the verizon VM and not GV.
The only thing Ive changed in the last couple days is Ive applied the wifi prompt hack from here and the Wifi Toggle mod from here (which Ive since run the "return to stock" package).
Im running rooted stock ICS and below is a screenshot of the notification.
Any help is greatly appreciated!
Thanks.
In call settings, is Google voice an option?
Sent from my SCH-I535 using xda premium
There is and it's currently selected.
I have the same problem - callers hear "this voicemail has not been setup" even though my GV greeting is set.
edit - to OP, make sure you've activated your phone number for GV voicemail in the google voice website.
Are the phone and correct number listed in Google Voice settings (online) as having been activated for Google voicemail?
You mentioned using *7GoogleVoiceNumber - isn't it supposed to be *71GoogleVoiceNumber ?
- ooofest
I have had this happen once or twice, each time I would have to dial *71<then your google voice number> and hit the send call button. This basically tells Verizon to forward missed calls to your GV voicemail.
You can also call Verizon and ask them what your call forwarding is set to, and they can fix it there as well.
For what it is worth though, I have been able to use the setup Voicemail feature within Google Voice, it would always come back with some kind of carrier issue.
Try the following 3:
*71 GV #
*90 GV #
*92 GV #
Ive verified Google Voice is configured for voice mails via the web site (which you can see in the 1st screenshot below). Ive also verified my voicemail carrier is set to Google Voice and that it matches my actual google voice number (seen in screenshots 2 and 3).
Ive also dialed the 3 numbers in the previous post (*71, *90, *92 + GV#) and verified voicemails are still being left on verizon. Ill call them tomorrow to verify my phone is in fact fowarding as it should be though.
Finally, just to make sure GV was actually working I also verified that calling my actual google voice number and leaving a voicemail does show the notification on my phone in the GV app.
Really not sure how in the heck this happened, like I said, Ive been using this without issue for months, and it wasnt until a day or two ago that this started happening. Is it possible that either of those hacks/mods applied caused this? I didnt realize until after I applied them that some mods require a deodexed ROM, so wasnt sure if that was the culprit.
Hoping to figure this out rather then revert to an old nandroid backup.
Thanks again all, really appreciate the responses so far.
timofcourse said:
Ive verified Google Voice is configured for voice mails via the web site (which you can see in the 1st screenshot below). Ive also verified my voicemail carrier is set to Google Voice and that it matches my actual google voice number (seen in screenshots 2 and 3).
Ive also dialed the 3 numbers in the previous post (*71, *90, *92 + GV#) and verified voicemails are still being left on verizon. Ill call them tomorrow to verify my phone is in fact fowarding as it should be though.
Finally, just to make sure GV was actually working I also verified that calling my actual google voice number and leaving a voicemail does show the notification on my phone in the GV app.
Really not sure how in the heck this happened, like I said, Ive been using this without issue for months, and it wasnt until a day or two ago that this started happening. Is it possible that either of those hacks/mods applied caused this? I didnt realize until after I applied them that some mods require a deodexed ROM, so wasnt sure if that was the culprit.
Hoping to figure this out rather then revert to an old nandroid backup.
Thanks again all, really appreciate the responses so far.
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I had this problem too... On my Galaxy Nexus I could just play back my voice mails right through my main phone applications phone log but now with this phone I had to uncheck the box in google voice (on your phone) that says "Voicemail Display" allowing you to view and playback your voicemails from your call log. Soooo, I get all of my notifications now but they are through the google voice app instead of my phone app... Does this make any sense to you cause I am really tired but I tried everything and this was the best option... So uncheck the box for "Voicemail display" in google voice settings on your phone and you should be good to go if that is what you are looking for?? Also you can go right to your account online and make sure it is setup to forward to your gv number... Just go to "My Verizon and then My plans and services and then you will see a image at the top right of the screen saying "I want to" and hit the plus sign and you will see the options for forwarding your number.... Again, hope this helps a little but I don't know how your setup was before so I am just basing it on what my setup is...
shojus said:
I had this problem too... On my Galaxy Nexus I could just play back my voice mails right through my main phone applications phone log but now with this phone I had to uncheck the box in google voice (on your phone) that says "Voicemail Display" allowing you to view and playback your voicemails from your call log. Soooo, I get all of my notifications now but they are through the google voice app instead of my phone app... Does this make any sense to you cause I am really tired but I tried everything and this was the best option... So uncheck the box for "Voicemail display" in google voice settings on your phone and you should be good to go if that is what you are looking for?? Also you can go right to your account online and make sure it is setup to forward to your gv number... Just go to "My Verizon and then My plans and services and then you will see a image at the top right of the screen saying "I want to" and hit the plus sign and you will see the options for forwarding your number.... Again, hope this helps a little but I don't know how your setup was before so I am just basing it on what my setup is...
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While I didnt really follow the first part of your post, I did try changing forwarding via My Verizon as you mentioned and sure enough, that did the trick! For whatever reason the * commands must not have been working, but all works as it should now.
Thanks!
Yesterday 1 call went to my Verizon voicemail. All the rest went to Google Voice. It was late in the evening (around 6pm est). Working fine this morning. Someone must have pulled the wrong switch again at the mothership.
timofcourse said:
While I didnt really follow the first part of your post, I did try changing forwarding via My Verizon as you mentioned and sure enough, that did the trick! For whatever reason the * commands must not have been working, but all works as it should now.
Thanks!
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GREAT! Glad I could help somewhat...
JawaH8r said:
Yesterday 1 call went to my Verizon voicemail. All the rest went to Google Voice. It was late in the evening (around 6pm est). Working fine this morning. Someone must have pulled the wrong switch again at the mothership.
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When I first configured my Verizon line and Android phone for Google Voice (with my Droid Incredible), it turned out that I had to call Verizon to have them properly enable forwarding because the * codes were not working. They said there was a configuration problem with my account, which took a couple levels of Support to eventually fix. So, I guess that means they could accidentally screw up anyone's account after-the-fact, too.
- ooofest
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
Yeah, I did a search and saw others with Verizon phones and advanced calling that were having this issue. It looks like if you have advanced calling, you can't use google voice.
Don't know if there is any solution yet.
On edit, this link provides a possible fix:
http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
I've had no problems with Google Voice and Hangouts, both with VoLTE enabled and disabled, and on my S6 and G3. I don't use VoIP for calls via Hangouts though, it rings my actual cell number that I have set to forward to with Google Voice.
Working extremely perfect. No issues.
chris mackenzy said:
Working extremely perfect. No issues.
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Well, I must be doing something extremely wrong. I tried again, same result. I have to turn off HD calls, and then reset Google Voice. If anyone has more suggestions, I'd love to hear them.
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
jimbobtexas said:
I noticed I hadn't gotten any Google Voice/Hangout notifications of voice mails. I reset my Google Voice (deactivated/reactivated) to no avail. However, once I deactivated Advanced Calling (Settings...Wireless and Networks), and reset Google Voice, it's working again. Anyone else experience similar/same?
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i had the same issue and turning off Advanced calling seems to have fixed it as well. thanks!
alnova1 said:
I'm having no problems with Google voice but having said that I'm using mine on Cricket. Are you using Hangouts for your GV messages? I had nothing but problems getting notifications for GV on it so I switched back to the old GV app.
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Yeah, I'm using Hangouts now without issue. I did install Google Voice, because I think that's still required for everything to wire up right. I just turned off the HD calling all together. Not worth my while, at least for now.
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
Spent a good hour on the phone with Verizon customer support and elevated to L2 technician. TLDR: There appears to be a conflict based on how Verizon has chosen to employ the HD Voice function. Right now, I'm forced to either have Google Voice active on my mobile phone OR retain the ability to use data and voice at the same time, but I can't have both.
I just activated my Verizon 64GB Samsung Galaxy S6 two days ago. Today, I noticed I had a Verizon voicemail message for the first time in years. I have been using Google Voice(mail) for as long as I can remember. Concerned why voicemail was skipping my GVoice, I soon discovered that others had noted that turning off the HD Voice option fixed the problem. Sure enough, it did. I thought I was good to go.
Until, the next time I made a call, I noted that my 4G immediately turned into a greyed out 1x and any attempt to use other functions of my phone while on the call were met with a warning that said I can't make calls and use data services at the same time. That was news to me, since that has never been an issue before. Surely my GS6 is not less capable than the GS3 it just replaced in this area.
This took me to Verizon customer support, which to its credit, hung in with me the entire way in troubleshooting this. We confirmed the relationship between GVoice and their Advanced Calling service (HD Voice). And we confirmed that by turning the service back on, my ability to use data while on a call would be restored. We could not determine anything in Verizon's playbook that would allow the two to co-exist. The L2 engineer confirmed that Verizon designed its build so that the only way Data and Voice could flow simultaneously is with HD Voice activated and selected. Verizon customer service was left to advise me to choose between GVoice or dual Voice/Data based on which was more important, and maybe Google will update Google Voice in the future to fix the problem. I found that last part somewhat funny, since I don't think this is Google's problem to fix since this appears to be a Verizon specific problem and I have never had a phone that hasn't worked perfectly with GVoice. Oh, and it's not like Google is pushing out patches to Voice with any intentionality either.
I joined the forums specifically to post this in the hope it helps someone else and sparks other ideas how to beat this. This appears to be a recently discovered phenomenon. Also, since the GS6 is still relatively new, maybe this will help to raise awareness and provoke a patch. Who knows.
Anyone encounter other ideas for getting Voice to regain prime position again?
FractalK said:
So, I tried some of the fixes suggested on this forum and they haven't taken yet. Disabling HD Voice works but causes other problems I'll describe below. With HD Voice active, I tried uninstalling GVoice app and removing my number altogether, then adding it all back again as if for the first time. That did not work. I tried twice. All voicemail still gets routed into my Verizon voicemail.
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Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
FractalK said:
Finally got this to work by ensuring to clear app data before uninstalling an making sure not to prematurely hang up on Google voice as it reinstated the call forwarding on my new mobile phone. With this fixed e now have a work-around for using Google voice while still maintaining advanced calling features.
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I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
jimbobtexas said:
I can confirm this process works. I turned on HD calling. In Application Management, I cleared cache and data on the Google Voice app, then uninstalled it. I then went to my computer and deactivated Google Voice mail. I then reinstalled Google Voice on my phone, and stepped through the configuration (Verizon doesn't support it directly, so you'll see that boogie-woogie - just take the defaults and move through it). I then went back to the PC and enabled Google Voice, and let the lady finish and hang up on me. Subsequent tests confirmed that I have Google Voice mail now, while HD calling is active.
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I followed your steps exactly and from what I can tell everything is working properly on mine as well. THANK YOU!!
Fixed
I only have hangouts installed, I don't use the Google Voice app anymore. After I enabled advanced calling, apparently my VM forwarding also stopped.
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
mustangz5 said:
All I had to do to fix it was re-enable the call fowarding options, and I'm back in business.
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
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Still not working....
Unfortunately I still can't get it working on my s6. It works if a person calls my "google voice" number. However, if they call my "verizon" phone number it just will not go to voicemail...it rings and rings. Call forwarding is on, i've done all the steps. Any one else having this problem?
Yeah same here at least visual voice mail is free now
Sent from my SM-G920V using XDA Free mobile app
golfprorm said:
The key to the whole thing is to let the call forwarding calls fully finish and hang up on you. If you hang up, they won't complete.
Didn't have to do anything on my S6 besides going through the prompts again and letting them finish. The whole uninstall/reinstall thing may be overkill.
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I wonder why it worked so easily for you.
I've tried letting it hang up on me for all 3 numbers (*71, *90, *92), but it seems to refuse to work. I'll have to try the uninstall/reinstall stuff later and see if that triggers it for me.
Not working....
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
ajbang said:
For those of us still having problems....I created a post on verizon's S6 community support site as well....
https://community.verizonwireless.com/thread/858976
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Hopefully Verizon will figure this out quickly.
Now I can't get google voice to work even with advanced calling disabled. I have it entirely set to off in settings, called all 3 numbers to setup the forward (and let them hangup on me), yet when I call my number, I get a Verizon message about needing to enter the phone number of the mailbox you're trying to leave a voicemail for...