Database Info

Google Voice Sprint long ring "fix" idea..

So, having been on TMOB recently, and now a new EVO user.. I loves my Google Voice. What I don't love about Google Voice and Sprint, is the incredibly long number of rings that it takes to go to GV voice mail!
(Yes I have go straight to voice mail checked in GV settings)
So, in my tests, if I hit "decline" call, hanging up essentially.. GV still tries to ring through a 2nd time.. I hit decline again.. and it goes to GV.
If I DON'T hit decline call, it rings on both the sprint end like eight times.. and then on to about three to five rings on the GV side!
What we need, is a simple app that hits the DECLINE button every time it pops up, after a number of specified seconds. Cyanongen, are you listening?
*edit*
To hell with it. Switching to sprint voicemail. GV and Sprint too buggy.

Something about visual voicemail extends the number of rings it takes to get there. I noticed this immediately when I switched to the Evo (my previous phone was a TP2, without visual voicemail). Upon switching, the phone would ring 6 times before going to Sprint VM (instead of the previous 4). That's probably what's freaking out GV. I use GV, but don't use their voicemail for my cell phone.
Subscribing, in case this gets fixed somehow...
Dave

Google Voice does not work the way that you describe for me. It sounds like google does not recognize that the call is being forwarded from your cell phone because it should not ring you a second time. It should recognize that it was forwarded from your cell and send it straight to voice mail.
Go to voice.google.com and check your settings.
Under settings, on the phones tab, you should have your cell phone listed. Does it say "Activate Google voicemail for this phone" or " Deactivate Google voicemail" ?
Also, you said "Yes I have go straight to voice mail checked in GV settings". Where exactly do you see that as an option? I can't find it anywhere.

Lowen SoDium said:
Google Voice does not work the way that you describe for me. It sounds like google does not recognize that the call is being forwarded from your cell phone because it should not ring you a second time. It should recognize that it was forwarded from your cell and send it straight to voice mail.
Go to voice.google.com and check your settings.
Under settings, on the phones tab, you should have your cell phone listed. Does it say "Activate Google voicemail for this phone" or " Deactivate Google voicemail" ?
Also, you said "Yes I have go straight to voice mail checked in GV settings". Where exactly do you see that as an option? I can't find it anywhere.
Click to expand...
Click to collapse
I've noticed the same behavior as the OP, but this is fairly recent. I'm wondering if it started when gmail calling got added or so.
GV does recognize the number as a cell phone, i've had it activated (it shows the deactivate button) for months before I even switched to Android in June.

I was having a similar issue, here is what I did that fixed it. It seemed to me like google voice and sprint voicemail weren't playing well together so I called sprint and had then deactivate voicemail on their end, and I turned off call screening on Google voice for everyone that is in my address book ( I still have it activated for any unknown numbers, but the call screening is what rerings your phone after you hit decline to give you options to listen in on the voicemail). I hope you get things figured out.

Turn on "Do Not Disturb" mode in Google Voice on the website and it won't ring you back on the GV number.
I have zero problems using Sprint and Google Voice. Use *28-GV number to forward missed, ignored, and any unanswered calls to your GV number. Then set DnD on GV and you won't hear from GV unless you get a voicemail.

the call screening is what rerings your phone after you hit decline to give you options to listen in on the voicemail). I hope you get things figured out.
Click to expand...
Click to collapse
I have screening turned off as well & use both without problem ( visual vm/gv) & have none of the above mentioned issues w/ gv on my evo, don't know if it's a fix, but may be worth screwing around with...
Sent from my phone.

cosine83 said:
Turn on "Do Not Disturb" mode in Google Voice on the website and it won't ring you back on the GV number.
Click to expand...
Click to collapse
Awesome! Don't forget to hit "Save Changes" though.
I guess this fix won't work for people who actually want to use their Google Voice number (vs only use GV for voicemail)...

superm1 said:
I've noticed the same behavior as the OP, but this is fairly recent. I'm wondering if it started when gmail calling got added or so.
GV does recognize the number as a cell phone, i've had it activated (it shows the deactivate button) for months before I even switched to Android in June.
Click to expand...
Click to collapse
Have you guys tried the Conditional Call forwarding with Sprint and Google Voice, this way all calls will go to your Google Voice mail box.

cartoonmonkey said:
So, in my tests, if I hit "decline" call, hanging up essentially.. GV still tries to ring through a 2nd time.. I hit decline again.. and it goes to GV.
Click to expand...
Click to collapse
I was messing with my GV settings last week and then the same problem your describing started occurring. I would hit decline and then the phone would ring again, and only on the 2nd decline would it go to voice mail. The problem is you need to uncheck the following box:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
after I did that, the problem went away. what's happening is your declining the call, it forwards to google voice, google voice forwards it back because you have that box checked. problem solved!

caseyweed said:
I was having a similar issue, here is what I did that fixed it. It seemed to me like google voice and sprint voicemail weren't playing well together
Click to expand...
Click to collapse
actually, the 2 don't play together at all. i think most people don't understand how voicemail works. when you don't answer your phone/decline a call the call gets forwarded to another number (your voicemail box). if you want to use your carriers voicemail you have it set to forward to whatever your carriers voicemail number is . I think people just don't realize that because the carrier sets the forwarding up automatically when you activate your phone. if you want to use google voice you have your phone forward to your google voice number instead. so basically there is no need whatsoever to cancel your sprint voicemail to make google voice work, there is no possible way for the 2 to interfere with each other. its all about call forwarding.

Thanks for the help. Unchecking that box did it, along with do not disturb.
I have my beloved GV back. My one nitpick with sprint. Lol
Mostly I'm happy that my thread didn't get the boot from the mods. Joy!
haha

Sprint + Google Voice Testing

I know there are multiple threads that mentioned Sprint + Google Voice integration, but this thread is for people who are actually testing it. I got an email today from Google telling me I'm now able to use it. Feel free to discuss what you like or what you don't like about it, or any issues you're having. Here are some screenies from activation:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
You can always undo it all disconnect your voice number and your Sprint number, and you can re-do it as well. I've done this myself.
------------------------------------------------------
So far the issues I've found are these:
- If you install the GV app, you get notified of texts through both your native Messaging app (or whatever you use, if you enable it) AND GV. If I only want to use GV for Voicemail, I can't do that.
- There is no option to choose what to be notified for; I can choose to get Voicemail notifications by text, but then I lose Visual Voicemail, so what's the point?
- MMS works, but is delayed and the person I sent it to got it 5 times.

i have a sprint evo. my phone only recieves text to my google voice app. the text dont come to my native app anymore. i just activated it, so i should wait a little longer and see how things turn out. i dont really have a problem with replacing handcent with my GV app. i just wish the GV app was more customizable, like chat bubbles etc. im gonna miss my handcent features. :-(

chrisw491 said:
i have a sprint evo. my phone only recieves text to my google voice app. the text dont come to my native app anymore. i just activated it, so i should wait a little longer and see how things turn out. i dont really have a problem with replacing handcent with my GV app. i just wish the GV app was more customizable, like chat bubbles etc. im gonna miss my handcent features. :-(
Click to expand...
Click to collapse
That doesn't seem right. Let me know if that changes, I was thinking about pulling the trigger today but also don't want to lose native messaging ability.
[Edit: I've seen elsewhere people have said similar things...]
Second edit: I went for it and set it up as it looks like you can always back out within 90 days to keep your existing GV number. I do not have Google Voice app installed on my Evo, therefore all my messages come thru completely as normal. I can also text from the GV website which is awesome, but note whatever I send from that site does not sync to my phone. Of course all replies and messages to me hit both GV site and my phone.
If anyone has any questions about it's implementation, let me know. When I researched this I found a LOT of confusing and misleading information.

chrisw491 said:
i have a sprint evo. my phone only recieves text to my google voice app. the text dont come to my native app anymore. i just activated it, so i should wait a little longer and see how things turn out. i dont really have a problem with replacing handcent with my GV app. i just wish the GV app was more customizable, like chat bubbles etc. im gonna miss my handcent features. :-(
Click to expand...
Click to collapse
I'm not sure if this setting is the same on your phone, but this is what I did:
Go to http://voice.google.com
Click Edit for your cell phone
Check "Receive Text Messages On This Phone".
The only problem now is that you'll get them both through the Voice app and through your Messaging app =/ I sent them a few comments using that form they linked to asking to be able to choose what to be notified for.

I read on the SprintUsers forum that MMS doesn't work. That would be really bad, but I can't confirm since I don't have this yet. But the fact that you have the same area code as mine gives me hope that I will get to upgrade my GV account soon.

MMS worked for me. Apparently MMS still goes through Sprint instead of Google. The only issue was the MMS went through like 45 minutes late and the person I sent it to got it 5 times.

Product F(RED) said:
I'm not sure if this setting is the same on your phone, but this is what I did:
Go to http://voice.google.com
Click Edit for your cell phone
Check "Receive Text Messages On This Phone".
The only problem now is that you'll get them both through the Voice app and through your Messaging app =/ I sent them a few comments using that form they linked to asking to be able to choose what to be notified for.
Click to expand...
Click to collapse
My solution was just to not have the Google Voice app installed. I really don't need it anymore anyway

hooges said:
My solution was just to not have the Google Voice app installed. I really don't need it anymore anyway
Click to expand...
Click to collapse
There's also that. That would solve the double-notifications issue, and you can still be notified of Voicemail either by text or email, but then I lose Visual Voicemail on my phone. Not a big deal, as I almost always have a computer near me(college student).
EDIT: Just realized there's also the mobile Google Voice site you can go to through your phone and download your Voicemail if you really need to skim through it.

Looks like you elected to use your Sprint number as your GV number.
Any idea what would happen if I set up a SkypeIn number say (917-310-1010) and made GV ring it when my Sprint number was called?
In other words do you see the option to disable incoming calls from ringing your Sprint phone directly (e.g. 347 xxx xxxx)?
If not, I guess I'd have to keep both my existing GV and Sprint numbers to be able to forward calls to my GV number to the SkypeIn number.

hooges said:
My solution was just to not have the Google Voice app installed. I really don't need it anymore anyway
Click to expand...
Click to collapse
For me it seems to be ok as long as I'm not logged in to the Google Voice app on the phone. You can keep in installed, just don't log in and you'll still get texts delivered to the SMS app not the Google Voice App.
This way you can log in to get voicemails in the Google Voice App when needed and then just log back out when done.

Anybody that uses an Airave testing this? I have been testing for a while now and the only issue I have is that I cannot receive calls through my Airave at home.

I've heard that a lot and it seems to be a common issue. I think it's because calls are supposed to be routed through Google, but with the Airave, you're still connecting to Sprint servers. What you can do is go into your Sprint account and find the "Manage My Airave" link. Then specify all the phones that are allowed to connect to your Airave (by number) and leave yours out, so your phone won't connect and will get calls through Google.

Google voice...

Ahhhhhh! Someone please help me. My Google voice isn't acting right. I've used Google voice a lot for my voicemail only. That's what I always did, I never ran into issues. Now all my text messages, incoming calls are coming through Google voice. I don't understand. I just want to use it for my voice mail. Like usual. I even went on the Google voice settings web page. I can't figure out how to disable my text messages from coming through gvoice. Can anyone help me? Thanks

I could only see this happening if people were calling and texting your Google Voice number (you can find this in GV settings on your phone) instead of your actual phone number (the one given to you by your carrier). Google voice, I believe, is unable to intercept text messages not routed to your GV number.

tcheck8 said:
I could only see this happening if people were calling and texting your Google Voice number (you can find this in GV settings on your phone) instead of your actual phone number (the one given to you by your carrier). Google voice, I believe, is unable to intercept text messages not routed to your GV number.
Click to expand...
Click to collapse
they were calling and texting my google voice number. Aren't you supposed to set your google voice number to your actual phone number?

Google Voice - T-Mobile Prepaid

I just got T-Mobile's $30 pre-paid plan with 100 Min Talk + Unlimited texts & Web (5G @ 4G). Perfect plan for me on my HTC Sensation.
I use Google Voice... and that is my primary number. I don't give my T-Mobile number out to anyone, only the Google Voice number.
With T-Mobile Prepaid, you can't change the voicemail forwarding number... so if I decline a call, it goes into T-Mobile's voicemail instead of my GV mail. If I let the phone ring, and don't decline the call, it goes to GV after 4 rings.
I've been looking for a solution where GV will work under all circumstances, and think I understand one, but want to be sure before I do it...
If I call T-Mobile to disable their voicemail, I should be able to use only my Google Voice mail. Is that right? Will it go to GV if I decline a call?
Any confirmation, or additional advice would be greatly appreciated!

Google Voice
I had T-mobile prepay on a G1 last year. When i found Google Voice, I had wanted to do what you are looking to do. I called T-Mobile and asked them they told me even if i disabled my voice mail the phone would just ring and ring. Never giving the option for Google Voice voice mail to kick in.
Currently I have a regular Sprint account and want to keep both numbers but use the Google Voice voice mail. I had set it up but it told me one of the numbers would have to be deleted if i continued. Basically i want to give random people and bill collectors google voice. Then save my real number for people closer to me.

Thanks for the reply...
I'm not sure that's right though. If I decline the call... it might still continue to ring a couple more times on their end, but GV kicks in after 20 seconds... doesn't it?
You may be right, I'd like to get more confirmation though.
I appreciate it.

I found this out the hard way too. It was very disappointing. I read in a couple forums that people called T-Mobile support and asked for their tier 2 support who could manually override the forwarding numbers. Unfortunately, when I tried it, the support agent said that forwarding wasn't possible under the prepaid plans. I still wonder how it was possible that others reported having success. Will there ever be a fix for us T-Mobile prepaid / Google Voice users?
Sent from my CM7 LG-P999 using XDA

I appreciate the responses...
but it still doesn't answer the question...
If I disable T-Mobile voicemail on the phone. Wouldn't Google Voice pick up the call after a certain number of seconds?
Rather than just keep ringing, GV would answer it and play the VM message... wouldn't it?

Works for me, thanks everybody.
Ok, I called CS and had them de-activate my voicemail on my prepaid voice service.
If you call my tmobile # directly, and the device is on, it rings for 30 seconds, then goes into tmobile voicemail system asking for a #. If the device is off, it goes directly into the tmobile voicemail system asking for a #.
If you call my google voice, it rings for 30 seconds whether the device is on or not, then goes into google voicemail.
This works for what I need, and I hope it answers a question or two for others.
Also, the tech support guy said it can take a couple hours to go through, but it worked for me within a minute. The text msg I received however, said something about changing my service to monthy 4G, and I had to go make a payment. He said to ignore that, and it appears he was right, as my account still says monthy prepaid voice on mytmobile.com.
Somehow, I think the tmobile voicemail system doesn't send a pickup signal unless it's going into a mailbox. Or, maybe the Google guys programmed their end to know about this non-answer, and ignores it.

Ok so i am on the same plan and here is what I got so far after having them turn off the VM feature. You can call Tmobile customer care free using *8646.
1)If Tmobile Phone number is called calls will either continue to ring or will get a busy signal once decline/text response is initiated
2) If GV number is called, phone will ring 5 times regardless of decline/text and will go to GV VM.
More short codes can be found here for t-mobile pre paid services.
Hope this helps.

check out this post. it works. ive done it.http://www.talkandroid.com/guides/g1/replace-t-mobile-voicemail-with-google-voice-visual-mail/

How to get Google Voicemail on StraightTalk (with T-Mobile SIM card)
This also works to get Google Voice (GV) voicemail from Straight Talk if you are using their T-Mobile SIM card. For example, using the lovely cyanogenmod7 on my rooted old Motorola MB200, here are the steps I took:
I did not call customer service to get them to turn off my Straight Talk/ T-Mobile voicemail, since I don't think I'll need to.
In your cell phone (not GV)'s contacts list or address book, add a new contact with your Straight Talk/T-mobile mobile number (NOT your GV number).
While adding this new contact, select the Option to send your incoming calls for this contact straight to voicemail.
Call Settings > Voicemail Settings > Write down this number, and then change it to your new GV number.
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).

adellefrank said:
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
Click to expand...
Click to collapse
Where is this? I want to turn off those bloody notifications too.

Turn off voicemail notifications if not Google Voice
thebobp said:
Where is this? I want to turn off those bloody notifications too.
Click to expand...
Click to collapse
For me, on cyanogenmod7, I stopped getting T-Mobile/StraightTalk voicemail notifcations by UNchecking the box at: Settings > Call Settings > Other Call Settings "Voicemail notifications".

adellefrank said:
This also works to get Google Voice (GV) voicemail from Straight Talk if you are using their T-Mobile SIM card. For example, using the lovely cyanogenmod7 on my rooted old Motorola MB200, here are the steps I took:
I did not call customer service to get them to turn off my Straight Talk/ T-Mobile voicemail, since I don't think I'll need to.
In your cell phone (not GV)'s contacts list or address book, add a new contact with your Straight Talk/T-mobile mobile number (NOT your GV number).
While adding this new contact, select the Option to send your incoming calls for this contact straight to voicemail.
Call Settings > Voicemail Settings > Write down this number, and then change it to your new GV number.
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
Click to expand...
Click to collapse
It works, but as soon as you cycle power on your phone you loose the settings. At least I did on my Galaxy Nexus

adellefrank said:
This also works to get Google Voice (GV) voicemail from Straight Talk if you are using their T-Mobile SIM card. For example, using the lovely cyanogenmod7 on my rooted old Motorola MB200, here are the steps I took:
I did not call customer service to get them to turn off my Straight Talk/ T-Mobile voicemail, since I don't think I'll need to.
In your cell phone (not GV)'s contacts list or address book, add a new contact with your Straight Talk/T-mobile mobile number (NOT your GV number).
While adding this new contact, select the Option to send your incoming calls for this contact straight to voicemail.
Call Settings > Voicemail Settings > Write down this number, and then change it to your new GV number.
I also UNchecked the LED voicemail notification box (so I won't even KNOW if my phone tries to tell me about Straight Talk/ T-Mobile voicemails).
Click to expand...
Click to collapse
Hmm, doesn't work for me, on ICS, Tmo $30 prepaid, galaxy s2.
Under call settings, voicemail service ... doesn't list a number, nothing to change.
In call, settings, there IS a "call forwarding" option for unanswered calls, with tmo voicemail number in it, but, I can't change this number, keeps saying network error when I try.
Anyone got this to work with ICS?
Thanks!

I'm on T-Mobile's Monthly 4G as well. What worked for me is I went into my phone settings and set the voicemail service to "my carrier" and the voicemail number to my Google Voice number. When I get a voicemail message I receive an SMS notification. Then I just dial my GV number and listen to the voicemail. This works if I decline the call or let it ring through. Seems to be an adequate solution for me.

manlisten said:
I'm on T-Mobile's Monthly 4G as well. What worked for me is I went into my phone settings and set the voicemail service to "my carrier" and the voicemail number to my Google Voice number. When I get a voicemail message I receive an SMS notification. Then I just dial my GV number and listen to the voicemail. This works if I decline the call or let it ring through. Seems to be an adequate solution for me.
Click to expand...
Click to collapse
What "voicemail number" where? There doesn't seem to be such an option in ICS, Samsung Galaxy SII, under "call settings -> voicemail".
Thanks!

noneone said:
What "voicemail number" where? There doesn't seem to be such an option in ICS, Samsung Galaxy SII, under "call settings -> voicemail".
Thanks!
Click to expand...
Click to collapse
oh wow I am glad I found this thread. I just switched to ST and from darkside to CM9 and now I cannot get GV to work anymore. Also you are correct there is no voicemail number in CM9 only call forward options which fail if you try to change them. Also why is there no call settings from the Settings menu, you can only get there from the Phone app lol. This really sucks because I am liking CM9 but need google voice so may have to go back to the darkside lol.
I take that back you can change the number but when you try changing the service from carrier to GV you get forwarding number change unsuccessful.

daweeze02 said:
oh wow I am glad I found this thread. I just switched to ST and from darkside to CM9 and now I cannot get GV to work anymore. Also you are correct there is no voicemail number in CM9 only call forward options which fail if you try to change them. Also why is there no call settings from the Settings menu, you can only get there from the Phone app lol. This really sucks because I am liking CM9 but need google voice so may have to go back to the darkside lol.
I take that back you can change the number but when you try changing the service from carrier to GV you get forwarding number change unsuccessful.
Click to expand...
Click to collapse
Is darkside gingerbread? I am on stock ICS and have these issues, can't change forward anything in ICS.

noneone said:
Is darkside gingerbread? I am on stock ICS and have these issues, can't change forward anything in ICS.
Click to expand...
Click to collapse
No it's ICS. I found out Tmobile prepaid doesn't allow call forwarding so GV doesn't work so that's why there is the work around in this thread except I cannot get it to work.

daweeze02 said:
No it's ICS. I found out Tmobile prepaid doesn't allow call forwarding so GV doesn't work so that's why there is the work around in this thread except I cannot get it to work.
Click to expand...
Click to collapse
Just to be clear .... Google Voice works just fine, with a VOIP program (grooveip, talkatone, etc.) you can make calls over the wireless data plan, or use google voice straight on the tmo cell minutes.
The issue ... by default .....
1) calls to your tmo cell number get answered by your tmo voicemail, NOT by google voice mail.
2) Calls to your google voice, if forwarded to your cell number, ALSO get answered by your tmo voicemail.
So google voice works great and fine. There is an issue only if you want to use google VOICEMAIL ......
There are two scenarios .....
1) You ONLY want to use your google voice NUMBER, you never want to use your tomo number (or at least don't want to get voicemails if someone calls your tomo cell number.
The solution here is to simply turn off your tmo voicemail, and all calls to your google number will be answered on google voicemail if you don't pick up, and all calls to your tmo cell number will go to /dev/null (nowhere) if you don't pick up. BUT, if you're not giving anyone your tmo number,you don't care.
2) You want to use your google voicemail for google number calls, and you DO want to use tmo number and to have google voicemail, work for your tmo cell number i.e. you want to have two active numbers each going to google voicemail.
Well you can't. At least that's what we think for ICS ...
Post earlier in this thread shows a technique that might work on gingerbread, but, with ICS, doesn't seem to be anyway to forward the tmo voicemail number to google voice.
Please someone post back if they figure out a way to get this to work.
Thanks!

Guess I should have clarified I was only trying to get it for VM's. GV calls, sip etc all work fine for me.

Sprint nexus 5 voicemail notification persists

Great NEWS FIXED!!!
Sprint is sending out the KOT49H, not the pulled KOT49E, this fixes Voicemail problems.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

No idea. I've been asking this question all week and no answers from any Sprint users other than "use google voice".
I don't want to use Google Voice. Also, why should we have to deal with the 9016 text if we choose to use old school dial into your voicemail?
FYI, I tried implementing Sprint's Visual Voicemail app and get a connection error.

Anyone? I have this issue as well as not getting vmail for days after they come in.

i will say that i did what everyone else seems to be doing. just integrate your phone number with google voice and all problems solved. you even pick up some nice extras in the process

Google Voice isn't an option. So now what?

angus242 said:
Google Voice isn't an option. So now what?
Click to expand...
Click to collapse
i didn't think it was either. can you tell me why it's not?

Ugh. I use GV for my business number.
Now, how does anyone on Sprint's N5 handle voicemail? If the answer is dial your number, type in your PIN and listen, then that's the answer. However, I don't get any notifications that way. Hangouts (default SMS) sends me a text from 9016 with gibberish in it and I do not get the voicemail.

Can you block 9016 somehow?
Sent from my Nexus 5 using Tapatalk

angus242 said:
Ugh. I use GV for my business number.
Now, how does anyone on Sprint's N5 handle voicemail? If the answer is dial your number, type in your PIN and listen, then that's the answer. However, I don't get any notifications that way. Hangouts (default SMS) sends me a text from 9016 with gibberish in it and I do not get the voicemail.
Click to expand...
Click to collapse
get another GV number and have it use your sprint phone number. forward your emails/texts/etc from your business line to the new number. there is a solution, just figure it out.

I'm not looking for a solution. I'm looking for the answer to how voicemail is handled on a stock Sprint N5. Does Sprint expect everyone to get a Google Voice number to handle their voicemail?

nexus = no bloatware, that includes sprint VVM apps. they expect you to install whatever you want on your phone to handle what you want it to do. if you don't want to install anything, hold down 1 to get messages.

I completely understand that as well. However, my VM notifications are coming from Hangouts as a 9016 message. When I press and hold "1" to go to voicemail, there is no message. I have people leaving me voicemail with no way to retrieve them.
Sprint's method of notifying you of a VM is to send a text to the device. The standard Sprint VVM app handles this. Without this app working, I think there is an issue that hasn't been resolved by Sprint. If they send me the VM notifications "regularly" without the text deal, I'd be fine with that. But that's not what's happening with my phone.
This is why I'm asking how anyone with a Sprint-purchased N5 is handling their stock VM's.

angus242 said:
I completely understand that as well. However, my VM notifications are coming from Hangouts as a 9016 message. When I press and hold "1" to go to voicemail, there is no message. I have people leaving me voicemail with no way to retrieve them.
Sprint's method of notifying you of a VM is to send a text to the device. The standard Sprint VVM app handles this. Without this app working, I think there is an issue that hasn't been resolved by Sprint. If they send me the VM notifications "regularly" without the text deal, I'd be fine with that. But that's not what's happening with my phone.
This is why I'm asking how anyone with a Sprint-purchased N5 is handling their stock VM's.
Click to expand...
Click to collapse
I also have an issue with voicemail notifications, but actually they are not showing at all. Receive a call, let it go to voicemail and it doesn't show a notification at all. Can't do Google Voice, because it's not available in Puerto Rico. Didn't receive a SMS as a notification as you stated though.

Every couple of hours I would get the garbled text messages coming in even though I haven't had any voicemail come in for weeks. At least until Sprint or whomever is the one that has to fix this, I am going to use google voice . Not something I want to do but at least just from a few tests it works. Only when pressing 1 in the dialer or dialing my own number does the regular sprint voicemail get dialed. But nothing seems to be getting routed there.

I have the Google Play version of this phone on Sprint and have to tried to install several different Sprint VVM apks all with no luck. I would either get a connection error or a 9016 text saying provision successful, however the app never worked. When someone leaves a voicemail I get the icon in the notification bar to call my voicemail. I never get the 9016 text.
Sent from my Nexus 5 using xda app-developers app

Just clear data from the phone application... settings>apps>phone>clear data
---------- Post added at 01:55 AM ---------- Previous post was at 01:48 AM ----------
new to the forum... just wanted to join quickly and help you out, just go to settings>apps>all>phone>clear data.. worked for me, i was having the same issue.

BTech5000 said:
Just clear data from the phone application... settings>apps>phone>clear data
Click to expand...
Click to collapse
I knew about this process a long time ago when I had my old Nexus galaxy edition. It's kind of a temporary solution wouldn't you think? Although you can just go to force quit and it will do the same task. All this does is prevent the voicemail notification from coming up until restart.
Sent from my Nexus 5 using Tapatalk

This issue is really annoying. Trying the phone app data wipe method now, hopefully it works.

I had to deal with this too
I figured it out.
Yeah, if you use the Google Voice app to switch to GVoice voicemail, it SAYS it works but doesn't.
HOWEVER! If you log in to google Voice and find your phone number in the settings (of your actual phone) then click to unregister it from voicemail, then actually type in what it says to on the phone (this is probably not necessary, but I did it anyway.
THEN click to re-register it and THEN put in the information it tells you to for THAt it will work.
At least, it did on my Nexus 5 that is on TMobile. I can only assume it is exactly the same for Sprint (pretty sure it is, especially since this thread is exactly what I was experiencing).
Hope this helps!

mobrien118 said:
I figured it out.
Yeah, if you use the Google Voice app to switch to GVoice voicemail, it SAYS it works but doesn't.
HOWEVER! If you log in to google Voice and find your phone number in the settings (of your actual phone) then click to unregister it from voicemail, then actually type in what it says to on the phone (this is probably not necessary, but I did it anyway.
THEN click to re-register it and THEN put in the information it tells you to for THAt it will work.
At least, it did on my Nexus 5 that is on TMobile. I can only assume it is exactly the same for Sprint (pretty sure it is, especially since this thread is exactly what I was experiencing).
Hope this helps!
Click to expand...
Click to collapse
ya no clue what this guy is trying to say. a clear step by step would be good.