Voicemail disable Sprint voicemail to use Google Voice - Sprint Note 7 Questions & Answers

Is there a way to disable Sprint Voicemail to be able to use Google Voice. I attempted to activate Google Voice on the new Sprint Note 7 and the response was that it wasn't supported. Thanks in advance!! Greg Halley
Thanks to participants in this discussion: One point, as noted in discussion by quasidodo, wifi calling and google voice are not compatible.

if you rooted you can use Titanium backup to freeze or uninstall voice mail apk. and if not rooted you can used Package Disabler to disable voice mail.
Sent from my SM-N930P using XDA-Developers mobile app

ghalley said:
Is there a way to disable Sprint Voicemail to be able to use Google Voice. I attempted to activate Google Voice on the new Sprint Note 7 and the response was that it wasn't supported. Thanks in advance!! Greg Halley
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do you use Wifi calling? then you can't use google voice at least that's the case for me and others

Google Voice Mail follow-up
quasidodo said:
do you use Wifi calling? then you can't use google voice at least that's the case for me and others
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Thanks for feedback kgbedge and quasidodo. The suggestion for disabling Sprint WIFI Voicemail worked like a charm. I am not using Wifi Calling and I used the activation codes from the Google Voice setup webpage and received a verbal reply that the code being input wasn't valid. On checking phone eligibility for Google Voice from the Google webpage, I received the following: Unfortunately, Google Voice cannot be enabled on this Sprint phone. Please contact Sprint for more details as to why this cannot be enabled.

ghalley said:
Thanks for feedback kgbedge and quasidodo. The suggestion for disabling Sprint WIFI Voicemail worked like a charm. I am not using Wifi Calling and I used the activation codes from the Google Voice setup webpage and received a verbal reply that the code being input wasn't valid. On checking phone eligibility for Google Voice from the Google webpage, I received the following: Unfortunately, Google Voice cannot be enabled on this Sprint phone. Please contact Sprint for more details as to why this cannot be enabled.
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Did you activate wifi calling at all at one point? I remember when I was activating it, it said it will disable google voice. So I have to go back to the wifi calling page and delete or disable the emergency calling thing to totally disable wifi calling. then I got google voice back.

Worked like a charm
quasidodo said:
Did you activate wifi calling at all at one point? I remember when I was activating it, it said it will disable google voice. So I have to go back to the wifi calling page and delete or disable the emergency calling thing to totally disable wifi calling. then I got google voice back.
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Click to collapse
You hit the problem on the nail head. Disabling a previously activated Wifi Calling solved the problem. Thank you for your assistance!!! Greg Halley

Glad to help. I actually had the exact same problem too, hopefully they fix that, doesn't make sense why it shouldn't work together.
ghalley said:
You hit the problem on the nail head. Disabling a previously activated Wifi Calling solved the problem. Thank you for your assistance!!! Greg Halley
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Click to collapse

I had this issue and was able to resolve it after speaking to the advanced network department. For those experiencing a problem trying to activate Google voice you can use *73xxxxxxxxxx where the xs are your Google voice number. Then dial *28xxxxxxxxxx to enable Google voice. This is of course after you have enabled and activated Google voice from the settings page through a desktop browser.
I hope this helps!

Does this work with wifi calling?
Bachatu said:
I had this issue and was able to resolve it after speaking to the advanced network department. For those experiencing a problem trying to activate Google voice you can use *73xxxxxxxxxx where the xs are your Google voice number. Then dial *28xxxxxxxxxx to enable Google voice. This is of course after you have enabled and activated Google voice from the settings page through a desktop browser.
I hope this helps!
Click to expand...
Click to collapse

I use google voice voicemail and wifi calling without issues and I have never, ever fooled with any of the voicemail settings in the phone. I go to phone > settings > more settings > forwarding and then input my google voice number for all 3 forwarding numbers and thats it. I don't touch anything else and it works perfectly.

seh6183 said:
I use google voice voicemail and wifi calling without issues and I have never, ever fooled with any of the voicemail settings in the phone. I go to phone > settings > more settings > forwarding and then input my google voice number for all 3 forwarding numbers and thats it. I don't touch anything else and it works perfectly.
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Click to collapse
Do you have sprint phone? Latest update? When I go to more settings, I don't have the forwarding option.
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quasidodo said:
Do you have sprint phone? Latest update? When I go to more settings, I don't have the forwarding option.
Sent from my SM-N930P using Tapatalk
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Can you Screenshot phone, then settings, then more settings?

seh6183 said:
Can you Screenshot phone, then settings, then more settings?
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quasidodo said:
View attachment 3891605View attachment 3891606
Sent from my SM-N930P using Tapatalk
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Unbelievable. Never seen any carrier disable call forwarding. Ive had every service recently. Except sprint lol I would be annoyed with this, I use call forwarding quite a bit.

I had the same issue with my Note 7, I couldn't integrate Google Voice. De-activated Wifi Calling and it worked like a charm.....thanks everyone for this post! I never would have imagined that Wifi calling would block using Google Voice. =)

Related

Google Voice Sprint long ring "fix" idea..

So, having been on TMOB recently, and now a new EVO user.. I loves my Google Voice. What I don't love about Google Voice and Sprint, is the incredibly long number of rings that it takes to go to GV voice mail!
(Yes I have go straight to voice mail checked in GV settings)
So, in my tests, if I hit "decline" call, hanging up essentially.. GV still tries to ring through a 2nd time.. I hit decline again.. and it goes to GV.
If I DON'T hit decline call, it rings on both the sprint end like eight times.. and then on to about three to five rings on the GV side!
What we need, is a simple app that hits the DECLINE button every time it pops up, after a number of specified seconds. Cyanongen, are you listening?
*edit*
To hell with it. Switching to sprint voicemail. GV and Sprint too buggy.
Something about visual voicemail extends the number of rings it takes to get there. I noticed this immediately when I switched to the Evo (my previous phone was a TP2, without visual voicemail). Upon switching, the phone would ring 6 times before going to Sprint VM (instead of the previous 4). That's probably what's freaking out GV. I use GV, but don't use their voicemail for my cell phone.
Subscribing, in case this gets fixed somehow...
Dave
Google Voice does not work the way that you describe for me. It sounds like google does not recognize that the call is being forwarded from your cell phone because it should not ring you a second time. It should recognize that it was forwarded from your cell and send it straight to voice mail.
Go to voice.google.com and check your settings.
Under settings, on the phones tab, you should have your cell phone listed. Does it say "Activate Google voicemail for this phone" or " Deactivate Google voicemail" ?
Also, you said "Yes I have go straight to voice mail checked in GV settings". Where exactly do you see that as an option? I can't find it anywhere.
Lowen SoDium said:
Google Voice does not work the way that you describe for me. It sounds like google does not recognize that the call is being forwarded from your cell phone because it should not ring you a second time. It should recognize that it was forwarded from your cell and send it straight to voice mail.
Go to voice.google.com and check your settings.
Under settings, on the phones tab, you should have your cell phone listed. Does it say "Activate Google voicemail for this phone" or " Deactivate Google voicemail" ?
Also, you said "Yes I have go straight to voice mail checked in GV settings". Where exactly do you see that as an option? I can't find it anywhere.
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Click to collapse
I've noticed the same behavior as the OP, but this is fairly recent. I'm wondering if it started when gmail calling got added or so.
GV does recognize the number as a cell phone, i've had it activated (it shows the deactivate button) for months before I even switched to Android in June.
I was having a similar issue, here is what I did that fixed it. It seemed to me like google voice and sprint voicemail weren't playing well together so I called sprint and had then deactivate voicemail on their end, and I turned off call screening on Google voice for everyone that is in my address book ( I still have it activated for any unknown numbers, but the call screening is what rerings your phone after you hit decline to give you options to listen in on the voicemail). I hope you get things figured out.
Turn on "Do Not Disturb" mode in Google Voice on the website and it won't ring you back on the GV number.
I have zero problems using Sprint and Google Voice. Use *28-GV number to forward missed, ignored, and any unanswered calls to your GV number. Then set DnD on GV and you won't hear from GV unless you get a voicemail.
the call screening is what rerings your phone after you hit decline to give you options to listen in on the voicemail). I hope you get things figured out.
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Click to collapse
I have screening turned off as well & use both without problem ( visual vm/gv) & have none of the above mentioned issues w/ gv on my evo, don't know if it's a fix, but may be worth screwing around with...
Sent from my phone.
cosine83 said:
Turn on "Do Not Disturb" mode in Google Voice on the website and it won't ring you back on the GV number.
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Awesome! Don't forget to hit "Save Changes" though.
I guess this fix won't work for people who actually want to use their Google Voice number (vs only use GV for voicemail)...
superm1 said:
I've noticed the same behavior as the OP, but this is fairly recent. I'm wondering if it started when gmail calling got added or so.
GV does recognize the number as a cell phone, i've had it activated (it shows the deactivate button) for months before I even switched to Android in June.
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Have you guys tried the Conditional Call forwarding with Sprint and Google Voice, this way all calls will go to your Google Voice mail box.
cartoonmonkey said:
So, in my tests, if I hit "decline" call, hanging up essentially.. GV still tries to ring through a 2nd time.. I hit decline again.. and it goes to GV.
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I was messing with my GV settings last week and then the same problem your describing started occurring. I would hit decline and then the phone would ring again, and only on the 2nd decline would it go to voice mail. The problem is you need to uncheck the following box:
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after I did that, the problem went away. what's happening is your declining the call, it forwards to google voice, google voice forwards it back because you have that box checked. problem solved!
caseyweed said:
I was having a similar issue, here is what I did that fixed it. It seemed to me like google voice and sprint voicemail weren't playing well together
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actually, the 2 don't play together at all. i think most people don't understand how voicemail works. when you don't answer your phone/decline a call the call gets forwarded to another number (your voicemail box). if you want to use your carriers voicemail you have it set to forward to whatever your carriers voicemail number is . I think people just don't realize that because the carrier sets the forwarding up automatically when you activate your phone. if you want to use google voice you have your phone forward to your google voice number instead. so basically there is no need whatsoever to cancel your sprint voicemail to make google voice work, there is no possible way for the 2 to interfere with each other. its all about call forwarding.
Thanks for the help. Unchecking that box did it, along with do not disturb.
I have my beloved GV back. My one nitpick with sprint. Lol
Mostly I'm happy that my thread didn't get the boot from the mods. Joy!
haha

Sprint + Google Voice Testing

I know there are multiple threads that mentioned Sprint + Google Voice integration, but this thread is for people who are actually testing it. I got an email today from Google telling me I'm now able to use it. Feel free to discuss what you like or what you don't like about it, or any issues you're having. Here are some screenies from activation:
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You can always undo it all disconnect your voice number and your Sprint number, and you can re-do it as well. I've done this myself.
------------------------------------------------------
So far the issues I've found are these:
- If you install the GV app, you get notified of texts through both your native Messaging app (or whatever you use, if you enable it) AND GV. If I only want to use GV for Voicemail, I can't do that.
- There is no option to choose what to be notified for; I can choose to get Voicemail notifications by text, but then I lose Visual Voicemail, so what's the point?
- MMS works, but is delayed and the person I sent it to got it 5 times.
i have a sprint evo. my phone only recieves text to my google voice app. the text dont come to my native app anymore. i just activated it, so i should wait a little longer and see how things turn out. i dont really have a problem with replacing handcent with my GV app. i just wish the GV app was more customizable, like chat bubbles etc. im gonna miss my handcent features. :-(
chrisw491 said:
i have a sprint evo. my phone only recieves text to my google voice app. the text dont come to my native app anymore. i just activated it, so i should wait a little longer and see how things turn out. i dont really have a problem with replacing handcent with my GV app. i just wish the GV app was more customizable, like chat bubbles etc. im gonna miss my handcent features. :-(
Click to expand...
Click to collapse
That doesn't seem right. Let me know if that changes, I was thinking about pulling the trigger today but also don't want to lose native messaging ability.
[Edit: I've seen elsewhere people have said similar things...]
Second edit: I went for it and set it up as it looks like you can always back out within 90 days to keep your existing GV number. I do not have Google Voice app installed on my Evo, therefore all my messages come thru completely as normal. I can also text from the GV website which is awesome, but note whatever I send from that site does not sync to my phone. Of course all replies and messages to me hit both GV site and my phone.
If anyone has any questions about it's implementation, let me know. When I researched this I found a LOT of confusing and misleading information.
chrisw491 said:
i have a sprint evo. my phone only recieves text to my google voice app. the text dont come to my native app anymore. i just activated it, so i should wait a little longer and see how things turn out. i dont really have a problem with replacing handcent with my GV app. i just wish the GV app was more customizable, like chat bubbles etc. im gonna miss my handcent features. :-(
Click to expand...
Click to collapse
I'm not sure if this setting is the same on your phone, but this is what I did:
Go to http://voice.google.com
Click Edit for your cell phone
Check "Receive Text Messages On This Phone".
The only problem now is that you'll get them both through the Voice app and through your Messaging app =/ I sent them a few comments using that form they linked to asking to be able to choose what to be notified for.
I read on the SprintUsers forum that MMS doesn't work. That would be really bad, but I can't confirm since I don't have this yet. But the fact that you have the same area code as mine gives me hope that I will get to upgrade my GV account soon.
MMS worked for me. Apparently MMS still goes through Sprint instead of Google. The only issue was the MMS went through like 45 minutes late and the person I sent it to got it 5 times.
Product F(RED) said:
I'm not sure if this setting is the same on your phone, but this is what I did:
Go to http://voice.google.com
Click Edit for your cell phone
Check "Receive Text Messages On This Phone".
The only problem now is that you'll get them both through the Voice app and through your Messaging app =/ I sent them a few comments using that form they linked to asking to be able to choose what to be notified for.
Click to expand...
Click to collapse
My solution was just to not have the Google Voice app installed. I really don't need it anymore anyway
hooges said:
My solution was just to not have the Google Voice app installed. I really don't need it anymore anyway
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Click to collapse
There's also that. That would solve the double-notifications issue, and you can still be notified of Voicemail either by text or email, but then I lose Visual Voicemail on my phone. Not a big deal, as I almost always have a computer near me(college student).
EDIT: Just realized there's also the mobile Google Voice site you can go to through your phone and download your Voicemail if you really need to skim through it.
Looks like you elected to use your Sprint number as your GV number.
Any idea what would happen if I set up a SkypeIn number say (917-310-1010) and made GV ring it when my Sprint number was called?
In other words do you see the option to disable incoming calls from ringing your Sprint phone directly (e.g. 347 xxx xxxx)?
If not, I guess I'd have to keep both my existing GV and Sprint numbers to be able to forward calls to my GV number to the SkypeIn number.
hooges said:
My solution was just to not have the Google Voice app installed. I really don't need it anymore anyway
Click to expand...
Click to collapse
For me it seems to be ok as long as I'm not logged in to the Google Voice app on the phone. You can keep in installed, just don't log in and you'll still get texts delivered to the SMS app not the Google Voice App.
This way you can log in to get voicemails in the Google Voice App when needed and then just log back out when done.
Anybody that uses an Airave testing this? I have been testing for a while now and the only issue I have is that I cannot receive calls through my Airave at home.
I've heard that a lot and it seems to be a common issue. I think it's because calls are supposed to be routed through Google, but with the Airave, you're still connecting to Sprint servers. What you can do is go into your Sprint account and find the "Manage My Airave" link. Then specify all the phones that are allowed to connect to your Airave (by number) and leave yours out, so your phone won't connect and will get calls through Google.

Help I cannot get google voice to work correctly

Hi All,
I installed google voice and I am want to setup voicemail. When you go into settings / call / voicemail service to change from my carrier to google voice. I get an error stating it will not call forward correctly please contact your carrier. Google voice then partially works. If someone calls it rings 10 times, because the system is forwarding all my calls to the google voice #. Can anyone please help? I called HTC and they were useless. I also called AT&T, but did not escalate to a higher support.
Not sure if it makes a difference, but you might try going through the Google Voice settings, and choose to use Google Voice voicemail instead of the carrier. When you do this, Google Voice should automatically change the voicemail service for you.
If you're trying to change the voicemail carrier on your own, without having gone through GV's settings, there might be some sort of disconnect taking place...
Just a thought - let me know if it works, since I'll be setting up GV on my One X when I get it!
09CarreraS said:
Hi All,
I installed google voice and I am want to setup voicemail. When you go into settings / call / voicemail service to change from my carrier to google voice. I get an error stating it will not call forward correctly please contact your carrier. Google voice then partially works. If someone calls it rings 10 times, because the system is forwarding all my calls to the google voice #. Can anyone please help? I called HTC and they were useless. I also called AT&T, but did not escalate to a higher support.
Click to expand...
Click to collapse
I had this same problem when I got my phone yesterday. What I did to work around this was go to the Google Voice website > Settings. Then I selected "Activate Google Voicemail on this phone". It will then give you instructions for #s to dial on your phone to activate Google Voice voicemail for your phone.
09CarreraS said:
Hi All,
I installed google voice and I am want to setup voicemail. When you go into settings / call / voicemail service to change from my carrier to google voice. I get an error stating it will not call forward correctly please contact your carrier. Google voice then partially works. If someone calls it rings 10 times, because the system is forwarding all my calls to the google voice #. Can anyone please help? I called HTC and they were useless. I also called AT&T, but did not escalate to a higher support.
Click to expand...
Click to collapse
same thing always happens on my Atrix. but my GV still works because of what is said below
nephipower said:
I had this same problem when I got my phone yesterday. What I did to work around this was go to the Google Voice website > Settings. Then I selected "Activate Google Voicemail on this phone". It will then give you instructions for #s to dial on your phone to activate Google Voice voicemail for your phone.
Click to expand...
Click to collapse
this.
Try this: link to set up pictures Only draw back is that when people call my GV number and I want to decline, it loops back and calls again, so I have to decline the call 3 times. If i silence the phone, it will eventually go to voicemail.
SMS works via GV or AT&T
Dialing out works via GV or AT&T
GV voicemail works for people calling either AT&T or GV number.
I get the transcription for calls for either AT&T or GV number.
Tested for 30 minutes and seems to be working.
Make sure to read the comments in the pictures. It has details on set up.
jhnstn00 said:
Try this: link to set up pictures Only draw back is that when people call my GV number and I want to decline, it loops back and calls again, so I have to decline the call 3 times. If i silence the phone, it will eventually go to voicemail.
SMS works via GV or AT&T
Dialing out works via GV or AT&T
GV voicemail works for people calling either AT&T or GV number.
I get the transcription for calls for either AT&T or GV number.
Tested for 30 minutes and seems to be working.
Make sure to read the comments in the pictures. It has details on set up.
Click to expand...
Click to collapse
here's a great example. those pictures. i don't have the option about texts. google only wants to use vm. i have no check box about forwarding texts. it's just not there. if you could help me it would be wonderful. i would like to drop the $20 text plan and just use data and g.voice to send my texts.
ck4794 said:
here's a great example. those pictures. i don't have the option about texts. google only wants to use vm. i have no check box about forwarding texts. it's just not there. if you could help me it would be wonderful. i would like to drop the $20 text plan and just use data and g.voice to send my texts.
Click to expand...
Click to collapse
i went for an all new number, and now it's working properly. i can use either att or gv. but i can't seem to get it to work like i want. end goal, i want to use google voice to send an sms, over data, and it shows up on the other person's phone as the number i've established already (my att number) that all my contacts etc have. i can't seem to make this happen, it keeps showing up for the other person as my gv number.
ck4794 said:
i went for an all new number, and now it's working properly. i can use either att or gv. but i can't seem to get it to work like i want. end goal, i want to use google voice to send an sms, over data, and it shows up on the other person's phone as the number i've established already (my att number) that all my contacts etc have. i can't seem to make this happen, it keeps showing up for the other person as my gv number.
Click to expand...
Click to collapse
When sending sms you must initiate the conversation from Google voice if you want other people to see your Google voice number and so they will respond to your sms to you Google voice application.
If you send a sms from your stock messaging app or any play store messaging app it will always use you ATT phone number. Also people that sms your ATT number, those messages will appear in stock messaging app. There is no way to have those forwarded to Google voice.
The people that successfully use Google voice exclusively (avoid messaging fees from ATT) have to tell everyone not to use their ATT number and cancel their messaging service. People that continue to send sms to that number will not know it's been cancelled likely and think you are ignoring them.
If you like using a stock messaging app or alternative, you can forward sms from your Google voice app to you messaging app. People that sms you to Google voice will have those forwarded to you messaging app (settings, sync and notifications, receive text messages, select radio button: via the messaging app)
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. From there you can reply and they will see your Google voice number. I do this often.
I use both phone numbers because Google voice doesn't allow mms currently
It's complicated but I have become accustomed to it.
Sent from my HTC One X using Tapatalk 2

Sprint nexus 5 voicemail notification persists

Great NEWS FIXED!!!
Sprint is sending out the KOT49H, not the pulled KOT49E, this fixes Voicemail problems.
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No idea. I've been asking this question all week and no answers from any Sprint users other than "use google voice".
I don't want to use Google Voice. Also, why should we have to deal with the 9016 text if we choose to use old school dial into your voicemail?
FYI, I tried implementing Sprint's Visual Voicemail app and get a connection error.
Anyone? I have this issue as well as not getting vmail for days after they come in.
i will say that i did what everyone else seems to be doing. just integrate your phone number with google voice and all problems solved. you even pick up some nice extras in the process
Google Voice isn't an option. So now what?
angus242 said:
Google Voice isn't an option. So now what?
Click to expand...
Click to collapse
i didn't think it was either. can you tell me why it's not?
Ugh. I use GV for my business number.
Now, how does anyone on Sprint's N5 handle voicemail? If the answer is dial your number, type in your PIN and listen, then that's the answer. However, I don't get any notifications that way. Hangouts (default SMS) sends me a text from 9016 with gibberish in it and I do not get the voicemail.
Can you block 9016 somehow?
Sent from my Nexus 5 using Tapatalk
angus242 said:
Ugh. I use GV for my business number.
Now, how does anyone on Sprint's N5 handle voicemail? If the answer is dial your number, type in your PIN and listen, then that's the answer. However, I don't get any notifications that way. Hangouts (default SMS) sends me a text from 9016 with gibberish in it and I do not get the voicemail.
Click to expand...
Click to collapse
get another GV number and have it use your sprint phone number. forward your emails/texts/etc from your business line to the new number. there is a solution, just figure it out.
I'm not looking for a solution. I'm looking for the answer to how voicemail is handled on a stock Sprint N5. Does Sprint expect everyone to get a Google Voice number to handle their voicemail?
nexus = no bloatware, that includes sprint VVM apps. they expect you to install whatever you want on your phone to handle what you want it to do. if you don't want to install anything, hold down 1 to get messages.
I completely understand that as well. However, my VM notifications are coming from Hangouts as a 9016 message. When I press and hold "1" to go to voicemail, there is no message. I have people leaving me voicemail with no way to retrieve them.
Sprint's method of notifying you of a VM is to send a text to the device. The standard Sprint VVM app handles this. Without this app working, I think there is an issue that hasn't been resolved by Sprint. If they send me the VM notifications "regularly" without the text deal, I'd be fine with that. But that's not what's happening with my phone.
This is why I'm asking how anyone with a Sprint-purchased N5 is handling their stock VM's.
angus242 said:
I completely understand that as well. However, my VM notifications are coming from Hangouts as a 9016 message. When I press and hold "1" to go to voicemail, there is no message. I have people leaving me voicemail with no way to retrieve them.
Sprint's method of notifying you of a VM is to send a text to the device. The standard Sprint VVM app handles this. Without this app working, I think there is an issue that hasn't been resolved by Sprint. If they send me the VM notifications "regularly" without the text deal, I'd be fine with that. But that's not what's happening with my phone.
This is why I'm asking how anyone with a Sprint-purchased N5 is handling their stock VM's.
Click to expand...
Click to collapse
I also have an issue with voicemail notifications, but actually they are not showing at all. Receive a call, let it go to voicemail and it doesn't show a notification at all. Can't do Google Voice, because it's not available in Puerto Rico. Didn't receive a SMS as a notification as you stated though.
Every couple of hours I would get the garbled text messages coming in even though I haven't had any voicemail come in for weeks. At least until Sprint or whomever is the one that has to fix this, I am going to use google voice . Not something I want to do but at least just from a few tests it works. Only when pressing 1 in the dialer or dialing my own number does the regular sprint voicemail get dialed. But nothing seems to be getting routed there.
I have the Google Play version of this phone on Sprint and have to tried to install several different Sprint VVM apks all with no luck. I would either get a connection error or a 9016 text saying provision successful, however the app never worked. When someone leaves a voicemail I get the icon in the notification bar to call my voicemail. I never get the 9016 text.
Sent from my Nexus 5 using xda app-developers app
Just clear data from the phone application... settings>apps>phone>clear data
---------- Post added at 01:55 AM ---------- Previous post was at 01:48 AM ----------
new to the forum... just wanted to join quickly and help you out, just go to settings>apps>all>phone>clear data.. worked for me, i was having the same issue.
BTech5000 said:
Just clear data from the phone application... settings>apps>phone>clear data
Click to expand...
Click to collapse
I knew about this process a long time ago when I had my old Nexus galaxy edition. It's kind of a temporary solution wouldn't you think? Although you can just go to force quit and it will do the same task. All this does is prevent the voicemail notification from coming up until restart.
Sent from my Nexus 5 using Tapatalk
This issue is really annoying. Trying the phone app data wipe method now, hopefully it works.
I had to deal with this too
I figured it out.
Yeah, if you use the Google Voice app to switch to GVoice voicemail, it SAYS it works but doesn't.
HOWEVER! If you log in to google Voice and find your phone number in the settings (of your actual phone) then click to unregister it from voicemail, then actually type in what it says to on the phone (this is probably not necessary, but I did it anyway.
THEN click to re-register it and THEN put in the information it tells you to for THAt it will work.
At least, it did on my Nexus 5 that is on TMobile. I can only assume it is exactly the same for Sprint (pretty sure it is, especially since this thread is exactly what I was experiencing).
Hope this helps!
mobrien118 said:
I figured it out.
Yeah, if you use the Google Voice app to switch to GVoice voicemail, it SAYS it works but doesn't.
HOWEVER! If you log in to google Voice and find your phone number in the settings (of your actual phone) then click to unregister it from voicemail, then actually type in what it says to on the phone (this is probably not necessary, but I did it anyway.
THEN click to re-register it and THEN put in the information it tells you to for THAt it will work.
At least, it did on my Nexus 5 that is on TMobile. I can only assume it is exactly the same for Sprint (pretty sure it is, especially since this thread is exactly what I was experiencing).
Hope this helps!
Click to expand...
Click to collapse
ya no clue what this guy is trying to say. a clear step by step would be good.

How to get RCS on sm-n986u with at&t and google messaging app?

I came from a pixel 3xl to the att locked galaxy note 20 ultra. I bought it outright so i think i can request at&t to unlock it if that will make any difference? I had put in an insurance claim on the 3xl which required me buying a new phone from at&t directly...
I assumed that the google messages app was all i needed to have RCS working even though at&t doesn't really support it? But when I open google messages it says "chat features unavailable for this device" I tried to open up activity launcher but there is no "set rcs flag". I do have carrier services installed.
Anything else I can do to get rcs?
reboot the phone !
netnerd said:
reboot the phone !
Click to expand...
Click to collapse
can't tell if serious? but I've rebooted and cleared cache/data for messages app and carrier services multiple times.
anaxagorasbc said:
I came from a pixel 3xl to the att locked galaxy note 20 ultra. I bought it outright so i think i can request at&t to unlock it if that will make any difference? I had put in an insurance claim on the 3xl which required me buying a new phone from at&t directly...
I assumed that the google messages app was all i needed to have RCS working even though at&t doesn't really support it? But when I open google messages it says "chat features unavailable for this device" I tried to open up activity launcher but there is no "set rcs flag". I do have carrier services installed.
Anything else I can do to get rcs?
Click to expand...
Click to collapse
Once I downloaded Google messages, I set it as my main messaging app then connected to wifi and waited about 5 minutes and the app gave me a pop up saying chat features are now active. I'm using a N20U on att as well. If it doesn't, I would clear cache and app data then delete and re install
or maybe att firmware is blocking it. try to flash the U1 unlocked firmware. my gf has the unlocked galaxy flip Z (i paid for it, why does she care) on att, RCS on Google messages does work. but if you have poor signals, it takes awhile to connect RCS.
You have to go to the play store and download carrier service. I had the same issue and once I installed that it worked perfectly, but it took a few hours after I installed carrier services to work. I have an unlocked note 20 ultra btw.
anaxagorasbc said:
can't tell if serious? but I've rebooted and cleared cache/data for messages app and carrier services multiple times.
Click to expand...
Click to collapse
If you're running a vpn, that can block the activation process.
gsingh22 said:
You have to go to the play store and download carrier service. I had the same issue and once I installed that it worked perfectly, but it took a few hours after I installed carrier services to work. I have an unlocked note 20 ultra btw.
Click to expand...
Click to collapse
Will this work to enable RCS for the Samsung stock messaging app as well?
gsingh22 said:
You have to go to the play store and download carrier service. I had the same issue and once I installed that it worked perfectly, but it took a few hours after I installed carrier services to work. I have an unlocked note 20 ultra btw.
Click to expand...
Click to collapse
Thanks, but i already have carrier services installed. I've tried clearing cache/data for carrier services and messages. I've also tried beta and non beta versions of messages.
anaxagorasbc said:
Thanks, but i already have carrier services installed. I've tried clearing cache/data for carrier services and messages. I've also tried beta and non beta versions of messages.
Click to expand...
Click to collapse
AT&T aren't blocking it as they support RCS services on any client that can use it.
I have Google Messages beta client version 6.8.072 installed and chat features work as they should.
Set Samsung's messaging app as default and then go into settings and open Advanced Messaging.
Make sure the toggle is enabled. I believe this is what triggers enabling it on your account.
Then open Google Messages app, set as default. Go into Settings and Chat features should give you the option to enable chat features.
Then wait for it to show a status as "Connected".
Well on my phone I followed a write up from this forum the other day and was able to get rcs messaging on the Samsung messages app. I'm not sure if it will work for att but its worth a shot. Here's the link.
https://forum.xda-developers.com/ga...to/how-to-activate-video-calling-lte-t4178819
rjohnstone said:
AT&T aren't blocking it as they support RCS services on any client that can use it.
I have Google Messages beta client version 6.8.072 installed and chat features work as they should.
Set Samsung's messaging app as default and then go into settings and open Advanced Messaging.
Make sure the toggle is enabled. I believe this is what triggers enabling it on your account.
Then open Google Messages app, set as default. Go into Settings and Chat features should give you the option to enable chat features.
Then wait for it to show a status as "Connected".
Click to expand...
Click to collapse
ATT supports RCS through samsung messanger in a very limited way with "advanced messaging", it's not true RCS as it's only supported with the other person also being on ATT and also having a samsung phone.
I THINK I FOUND AN ISSUE:
I took my new att sim card and put it in my pixel, and i got the same message that rcs isn't supported by this carrier...
I took my old non 5g sim card which is no longer provisioned, and put it back in my old phone and it gives me the option to enable chat features. I put the old non provisioned sim card in my note 20 and it also gives me the option to enable chat features...
I wonder if ATT's new sim card is somehow blocking RCS from working?
I'm probably going to break something, but i opened up the chat features settings on my N20U with the old sim installed, then i swapped sims... I waited for phone to get on the network then enabled chat features and it's sitting at setting up. Hopefully in an hour or two i'll get it provisioned.
EDIT: Nevermind, now that i closed messages and opened it back it now says the feature is not supported by the carrier.
test to make sure you able to receive text message.
Google send a text to your phone to verify the phone number.
netnerd said:
test to make sure you able to receive text message.
Google send a text to your phone to verify the phone number.
Click to expand...
Click to collapse
the phone is back to saying the feature is no longer supported by carrier... something with this new sim seems to be blocking it.
gsingh22 said:
Well on my phone I followed a write up from this forum the other day and was able to get rcs messaging on the Samsung messages app. I'm not sure if it will work for att but its worth a shot. Here's the link.
https://forum.xda-developers.com/ga...to/how-to-activate-video-calling-lte-t4178819
Click to expand...
Click to collapse
Thanks, but this did not work, the only thing samsung messages lets me do is use "advanced messaging" which is att's nerfed version of RCS that is not true rcs.
have you tried to flash the u1 unlocked firmware ?
netnerd said:
have you tried to flash the u1 unlocked firmware ?
Click to expand...
Click to collapse
not yet... use my phone for work won't have time u ntil this weekend... but given the new sim card gave me the same message in my unlocked pixel3xl, which rcs worked on with the old sim card, i can reasonably assume i will most likely have the same problem even if i do flash.
https://i.imgur.com/HD7yjLN
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anaxagorasbc said:
Thanks, but this did not work, the only thing samsung messages lets me do is use "advanced messaging" which is att's nerfed version of RCS that is not true rcs.
Click to expand...
Click to collapse
I've been using Stock Samsung Messages as my messaging app since I got my Note 20 Ultra (Utah, USA - AT&T). Before my Note 20, I had a Note 9 ; I would flip-flop between Google Messages and Stock Samsung Messages...
I've not used Google Messages since I got my N20U.
I came across this post this morning; it gave me "the itch"... I just switched my default messaging app to Google Messages - the "Chat Services" were unavailable to me.
I force stopped Google Messages and restarted my N20U. I have been able to enable the feature. I just verified my number and I'm waiting to be fully-RCS'd.
TRY Foce Stopping your app before you restart. Worked for me.
UPDATE - I'm verified and 'connected'.

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