[Q] Sync Problem - General Questions and Answers

Hey everybody!
I searched all over the Internet for an answer, even sent an email to htc, but my problem wasn't solved.
I have this connection problem with my HTC TYTN 2. When I connect it to my PC, my PPC starts charging, but on my desktop I get no notification at all that a device has been connected. I installed Active Sync, HTC Sync, and still didn't find anything. What could this possibly be? I managed to connect my PPC through wireless and using WIFI Remote (a PPC app). But I need an USB connection so that I can fully use it. Please help me, I've tried everything (I think)

Related

Activesync 4.1 connection drops halfway during sync

Hi,
Using activesync 4.1 on a WM2005 device and encountered problems during sync. My laptop is able to sync halfway through but the process drops out halfway and activesync shows disconnected even though the device shows it is connect to Activesync.
Had no problems when syncing with another desktop computer, so it seems something is blocking on my laptop.
I am using vpn clients and have tried uninstalling them and it still does not work.
Any one has a resolution to this as it is quite frustrating.
Thanks
Hi,
Using ActiveSync 4.1 on a WM2005 device and encountered problems during sync. My laptop is able to sync halfway through but the process drops out halfway and ActiveSync shows disconnected even though the device shows it is connect to ActiveSync.
Had no problems when syncing with another desktop computer, so it seems something is blocking on my laptop.
I am using vpn clients and have tried uninstalling them and it still does not work.
Any one has a resolution to this as it is quite frustrating.
Thanks
I would try
Backup all the important data
uninstall (and clean all the directory on the PC where it was installed)
Re-install it.
It look like a laptop configuration issue, I think this can help you:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx

Cant establish connection with Activesync

this is my 3rd PPC and i am completely desperate about his problem which i never had before. i can not connect my JAMin trough USB or Bluetooth or Infrared, my activesync turns green but after 2 minutes trying to connect it says that can not get connected, also i have tried on my laptop and i get something else when i cradle with infrared or USB my windows crashed while sync. i have no Idea thought it is because of my Antivirus and AntiHackers i have installed on both computers but i get the same error even if i disable them, I have tried activesyc 4.1 and also 4.2 but same result again,
Any Idea????
--
Do you set IP-Protocol for the Network connection with the Windows mobile device in network connections?
activesync
sent you a PM hope this helps
Thanx s2tephen,
i have Uninstalled my Antihacker firewall and it did worked perfectly,
just close any firewall
and try again
it did work with me
Hi guys,
Hope you can help me with this one
I can't ActiveSync with my PC & Laptop. The computer re-starts everytime I connect my JamIn.
I used USB cable & bluetooth to Sync, I got same issue of re-starting with both.
Please help
Thanks

active sync acting up?

Hey all, new to the forum.. great site with some great info! I currently own a hermes, and upgraded to wm6.. however, when i connect to active sync through my usb, it gives me this noise (regular usb connect sound doubled) and active sync cannot detect my device. Shortly after it just disconnects and goes to charging. I know this is not a usb port issue because i have tried all ports, connected my digital camera etc etc. What could be the problem? Any help is appreciated... because having 25% of my contacts is a pita!! lol
Are you using the USB cable that came with your phone?
I have many USB devices and find that some of the cables do not work due to the amount of pins that are connected at each end.
Also what version of OS do you use and activesync/WMDC?
I have same problem with WM6 and ActiveSync4.5. I'm using the same USB cable I was prior to upgrading to WM6 and never had any problems back then. Have also tried uninstalling and reinstalling AS but still no luck
Right now, I'm trying to find some other alternatives to AS which can sync Outlook contacts and calendar appointments etc.
Quick question, when you guys connect does activesync get stuck at Retrieving Settings????
I get problems with the actual syncing of information. The device is recognised and sync starts, it just takes ages and can fail sometimes.
Other days it syncs straight away without problems.
WM6 AUS ROM
Vista
WMDC 6.1

Activesync won't recognize Raphael,...

hello everyone,
I cannot get Activesync to recognize my htc touch pro no matter what i do,... i've uninstalled and reinstalled shut everything off then on, followed all of MS's advice, and nothing works,...
Any suggestions,...? No problems connecting my tytn II and my hermes,...
thanks,
ek
Are you running any firewall software? If so, this is relevant to you.
start>>settings>>connections>>usbtopc>> un check the "enable advanced network functionality"
sorry attnoob, was trying for your quick fix, but it didn't work,... thanks anyway,... now will go to the firewall issues noted above, but i already opened the ports as per ms's recommendations in help,...
will try other suggestions and get back to you,...
ok, so allenh, read all the info at the link you sent me, and actually did all these things yesterday, but it didn't work,... also, something strange happens when i hook the device to the PC in that, the device immediately goes to the 'internet sharing' program you use when tethering, it establishes a connection with the internet, and there is a comments saying 'check usb cable connection' and this never happened with the tytn II,...
your help is appreciated,...
ek
Check the USB cable
It seems the USB cable the Tilt uses and the one the Raphael/Fuze use are different, If i use the cable that i usued with my tilt the computer would not recognize the Fuze it will charge it though, only if i use the usb cable that came with the Fuze it works fine.
Are you using the stock ROM or a cooked ROM. Some of the new cooked ROMS are having this problem.
Also, are you using Vista or XP. The problems seem to be with XP.
my fuze seems to also be having this issue... i can hear my laptop do the little noise saying something is attached but my phone never pops up with the screen anymore asking what i would like to do. sometimes i get lucky and it will randomly connect to active sync but would not give me any warning whether it was going to work or not.
btw, it didnt start doing this until i flashed NATF's v2.1 and also loaded a custom theme and toolbars and such.... it worked after i loaded NATF's rom, just randomly stopped at some point after that.
if you are putting on a new rom then put the phone in bootloader mode it worked for me
LostcauseZ06 said:
my fuze seems to also be having this issue... i can hear my laptop do the little noise saying something is attached but my phone never pops up with the screen anymore asking what i would like to do. sometimes i get lucky and it will randomly connect to active sync but would not give me any warning whether it was going to work or not.
Click to expand...
Click to collapse
My Fuze is doing this too, excep every single time. I can't get Activesync to work through USB. And I'm running the stock ROM. Internet Sharing automatically connects.
Okay, I set Internet Sharing to Bluetooth PAN (instead of USB), which kept it from automatically starting when I plugged in the USB. This let ActiveSync and the 'choose a connection type' startup on my Fuze and everything has been fine.
Try your PC Network settings
Hi,
I have the same problem recently. My AS does not want to recognize my Raphael. What I did was go to the network setting of the PC (Network Connections) and disable the 1394 adapter. Then my AS now can recognize my Raphael. The next unsolved thing is how to make the connection stable enough to make happen the syncing.
Drax
Hi, I had similar problem. Once upon a time the connection between my Touch Pro (WM6.5.3) and PC stopped working. Activesync did nothing and after a minute gave error message with troubleshoot guide. So I opened control panel ---> device manager (with mobile connected via USB), where I found "Windows mobile based device" between network adapters. I opened it and under it's advanced settings I found "network address" which was set to "unavailable". So I changed it to 192.168.2.2 and now it works again ;-)
Hope it helps someone ;-)

wierd problem

hello my htc touch pro does not connect with activesync but the phone works perfectly
usb?
bluetooth?
tried other usb ports if usb ?
tried another computer?
yes i have tryed all tha no differance it will not work with active synce i tryed a hard restaand all what i could think of
1. check the manual
2. get newest activesync from microsoft
3. check settings (connection - usb to pc)
4. keep in mind, that it does not work with vista (at least it's not that easy)
5. if all that does not help, google or post again... we should find a solution
Also, do you synch another phone on this same computer? XP/winmo hasn't previously allowed synching two mobile devices. However i see they are offering a mobile "suite" that will help with this. (at winmo site).
When i first got my fuze i went thru this very same thing. Because my kaiser was already being used on the same computer.
yeah my kasier syncs fine
You should backup your data and upgrade your ROM. Which one are you using now? My experiences says it may solve a lot of troubles...
had this same problem a while back. make sure you don't have activesync on your computer looking for the old partnership and try going to settings>connections(tab)>USB to PC and unchecking "enable advanced network functionality" or if that is unchecked, try re-checking it.

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