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I should start by saying I'm not that new to android, but I am by no means an expert and have not been able to figure out how to get out of a very confusing situation.
My tf700 is currently running 4.1.1 Jelly Bean and the newest firmware version 10.4.4.23. Before the firmwarm update, I had unlocked my device thinking that I would try out some of the newer roms based on many recomendations from the facebook Infinity group. I never got around to rooting and installing TWRP, and a few days later I updated to the current stock firmware version manualy (downloading zip from website, flashing from stock recovery). Everything worked great for the first 2 days, and I had compeltely forgoten about rooting/romming thinking that the risks far outway the reward as my device was already near perfect. This morning my infinity began to act funny. Touch responseiveness was awfull (about 1/3 times I pressed, it would react) and it would sporadically stop charging while connected to a power supply. Some time later, while I was watching a flash video my screen turned completely blue and I force restarted it by holding the power button. From then on, I could not turn on my infinity and I tried EVERYTHING (pushing the reset button with a pin, trying a cold boot, holding power for 30 sec etc.). When i tried any of these combinations, the device would start vibrating and the vibrations would not stop. Also, the screen remained black the whole time and nothing I did would even get me a faint glimmer of any sort of screen response.
Has anyone had this sort of issue? I do not think this is a firmware problem seing as it worked fine for 2 days with this firmware and I am at a complete dead end as to what to do. Because I am unlocked, I can not send in my infinity for repair as my warranty is gone. Any help with this issue would be greatly apreciated!
~ Rock
rock1324 said:
I should start by saying I'm not that new to android, but I am by no means an expert and have not been able to figure out how to get out of a very confusing situation.
My tf700 is currently running 4.1.1 Jelly Bean and the newest firmware version 10.4.4.23. Before the firmwarm update, I had unlocked my device thinking that I would try out some of the newer roms based on many recomendations from the facebook Infinity group. I never got around to rooting and installing TWRP, and a few days later I updated to the current stock firmware version manualy (downloading zip from website, flashing from stock recovery). Everything worked great for the first 2 days, and I had compeltely forgoten about rooting/romming thinking that the risks far outway the reward as my device was already near perfect. This morning my infinity began to act funny. Touch responseiveness was awfull (about 1/3 times I pressed, it would react) and it would sporadically stop charging while connected to a power supply. Some time later, while I was watching a flash video my screen turned completely blue and I force restarted it by holding the power button. From then on, I could not turn on my infinity and I tried EVERYTHING (pushing the reset button with a pin, trying a cold boot, holding power for 30 sec etc.). When i tried any of these combinations, the device would start vibrating and the vibrations would not stop. Also, the screen remained black the whole time and nothing I did would even get me a faint glimmer of any sort of screen response.
Has anyone had this sort of issue? I do not think this is a firmware problem seing as it worked fine for 2 days with this firmware and I am at a complete dead end as to what to do. Because I am unlocked, I can not send in my infinity for repair as my warranty is gone. Any help with this issue would be greatly apreciated!
~ Rock
Click to expand...
Click to collapse
Update:
I can now rarely get it to vibrate for even a second holding the power for a long long time. Screen does not come on at all. Looks completely dead.
By your description sounds like a dead or dying LCD.
Sadly RMAing to Asus may cost you out of pocket.
Where did you get the tablet and how long ago?
Thats OK said:
By your description sounds like a dead or dying LCD.
Sadly RMAing to Asus may cost you out of pocket.
Where did you get the tablet and how long ago?
Click to expand...
Click to collapse
I was hoping it wouldn't lead to something like this. I got my tablet from Amazon around the first week of september. I have treated it very well.
I'm not quite sure how it could have burned out, my brightness is usualy <50% and I have used the super IPS+ more less time than I can count
on one hand. If this is the case, Is it possible that a technical problem like this would still be repaired on warranty seeing as it has nothing to do
with the bootloader?
Also I'm not sure how this explain the constant vibrating that does not turn off untill the battery runs out. The way I see it is you could be right, the tablet is trying to tell me it's not going to work, or there is really some kind of software glitch.
Have you ever had LCD problems with a tablet? any idea how much this could cost?
rock1324 said:
Have you ever had LCD problems with a tablet? any idea how much this could cost?
Click to expand...
Click to collapse
I've not had any manufacturing problems with my tab.
I don't see anything you may have done that caused the screen to go bad.
Sounds odd yet a few folks have had their tablet just start working again after seeing similar dead LCD's.
The vibrate thing is weird...almost like a bootloop with no screen.
There's a chance Asus may co-operate if you contact them for an RMA.
It's worth a shot...not sure if Asus has any standard repair rate for this sort of thing.
Curious do you see the back-lights in a darkened room?
Thats OK said:
I've not had any manufacturing problems with my tab.
I don't see anything you may have done that caused the screen to go bad.
Sounds odd yet a few folks have had their tablet just start working again after seeing similar dead LCD's.
The vibrate thing is weird...almost like a bootloop with no screen.
There's a chance Asus may co-operate if you contact them for an RMA.
It's worth a shot...not sure if Asus has any standard repair rate for this sort of thing.
Curious do you see the back-lights in a darkened room?
Click to expand...
Click to collapse
Thanks for the advice, I have heard some terrifying stories of Asus customer support (never had a problem with them myself) and of devices just being completely lost in their care.
To answer your question, no the back lights are not visible at all. The only way I know the Infinity is somewhat alive is by the led coming on while charging and the somewhat random vibrating patterns that happen when trying to boot up.
So about an hour ago, I tried turning on my HOX from sleep, and to my horror I SAW NOTHING ON THE SCREEN.
After a while, I found out that the touchscreen was still responsive, and the bottom buttons were still lit. I tried to hard reset t by holding down the power button, but when my phone would restart, I would feel the vibration, but the boot screen/splash screen/EVERYTHING was pitch black - nothing showed up on my screen.
So I played around with it, knowing that my phone was on, but I couldn't see anything. I figured out after a while that if I pressed REALLY hard on the edges of my phone, my phone would flicker on - which proved to me that it was some sort of backlight issue.
All of a sudden, about 5 minutes ago, my backlight returned and everything is back to normal.
But now, I'm deathly afraid that it might happen again. What should I do? Should I go and get a replacement? Was this a freak occurrence? I'm on edge here :\
Why are you asking?! Go get that sucker replaced!
I'm hesitant because my current phone is rooted-ROMed-customized like crazy, and I was hoping someone would say something like "Yeah that's a one-time freak accident kind of thing", which would make it so I don't have to redo everything, haha.
Well in any case, since I'm here now already (and I know I can search the development forum) - what's the state on rooting/unlocking the bootloader for the newest HOX firmwares? Are there any issues with rooting/unlocking? Or is it a pain-free process like it was back in June-Julyish when I got mine?
lol I would def return it. I had similar issue . Here is a link for any rooting needs as well as how to relock and unroot your phone.
http://forum.xda-developers.com/showthread.php?t=1671237
Sent from my HTC One XL using xda premium
They will most likely honor the warranty because it could have just as easily happened to a non rooted phone.
Replace it.
Sent from my HTC One XL
Been a watcher on the forums for awhile, now I actually had to sign up and get some help, LOL.
Anyway, dropped my s2 skyrocket, noticed that it kept trying to reboot every now and then when I used it the same day. The next day, I plugged it in in the evening, and shut off, rebooted, but the screen would go black and the phone would vibrate with 2 seconds in between vibrations. It gets to the "Samsung" word, then the screen goes black in the style of an old tube TV (with the thin white line at the end). Then the vibrations start. So far a useless phone. Took it apart and checked connections carefully (I'm used to working with processor boards quite a bit).
What do you guys suggest? Damaged memory? Should I attempt to reflash? Stuck power button (seemed ok, though)? Bad screen?
Well, probably some kind of physical damage, but hard to say. Anyway, you posted in the forum for SGH-I777 but you have the SGH-I727, so I would suggest that you look in the correct forum.
creepyncrawly said:
Well, probably some kind of physical damage, but hard to say. Anyway, you posted in the forum for SGH-I777 but you have the SGH-I727, so I would suggest that you look in the correct forum.
Click to expand...
Click to collapse
Oh, thanks for the heads up. Yeah I just figured out that the i727 isn't in "Top Devices" or "Legacy," so you have to go to all forums. Ugg. Already moved. Thanks to whoever notified mod.
Anyway, yeah, any help would be AWESOME. What physical damage would prevent booting past the "Samsung" screen and default to a black screen that intermittently vibrates?
I'll be honest, if ur asking that question probably something u don't have the current skill set to fix. Try to Odin back stock, but if it started post-drop you may be SOL and in need of a new phone.
Got it into download mode after multiple failed attempts. Each time I would get it into download mode, the screen would shut off after about 5 seconds of being on. I tried several combinations of plugging it in first, then installing the battery, or holding down the button while I plugged it in with no battery, etc. I had just given up after getting it into download mode briefly for the 20th time, when I gave it one more go while rocking the on and off button. Technically that is recovery mode, but I let off right before plugging the phone in and it hit download mode and stuck.
So what I am thinking is the power button got jammed internally. I have heard of it happening on other forums. Even though it looks good and clicks upon external examination, the pressure circuit on the inside might be in contact. Anyway, just one theory.
For future though, I did discover that you don't HAVE to have the USB unplugged prior to getting into download mode. On the contrary, a power source must be present in order to register that the keys are pressed PRIOR to initiating USB input. Thus, you can actually remove the battery, plug in the USB (power source), then hold the volume keys while replacing the battery. Goes into download mode that way, too.
Will keep you guys updated. Might need a bit more help if the phone starts acting up again.
At this point, if the Download mode still holds ok, should I consider CyanogenMod, or is it easier to get back a good ROM from stock?
icenight:
Thanks for the reply. I don't understand much about smart phones or how they work, but trust me when I say I have had AMPLE experience with electronics, circuit boards, hardware, etc., particularly in the computer/laptop world. I code quite a bit of websites, and understand almost all things networking and OS. Just never really got into it with the phones.
Getting super excited to see the sheer amount of modding you can do though. Would love to break into a hardware modding world if it ever comes available. That's where it's at with electronics for me.
Well glad u got it sorted, lucky guy you are lol.
As for boards and the like, if it didn't work I would've suggested replacing the motherboard and/or power daughter board. But for a skyrocket may not be worth the money.
Since you're a hardware guy, maybe mess around with the phone and JTAG? Finding a way to unbrick without it would be very helpful
Since the problems started after a physical damage (fall) , I wonder how would Odin or wipe and flash might work !
Definitely a hardware damage...
Yeah, it kinda puzzled me, too. I believe the power button might have been internally stuck, but that's just one idea. Could have been a loose connection, too.
Can you lose some solid state memory with firmware on it, but the SS memory still be OK to right another copy on?
More than likely it was your power button
Sent from my SAMSUNG-SGH-I727 using xda premium
Afternoon all. I know the title might seem like a BSOD post but my situation is different. I've searched but can't come up with anything.
When I turn my phone on, it completes the boot but the screen never appears. How do I know it's on? Three things, the ROM I'm using, Eagle'sBlood I think, has an engine revving theme instead of standard Android chime. Second,the menu, home, back space and search buttons on the G2X body illuminate. Lastly, if I swipe in the area where I think the unlock icon should be, the phone unlocks. If I hold down the power button and wait for the shutdown notice, I can guess the 'Do You want to shut down' and 'confirm shut down' icons and the phone turns off.
I've tried removing the battery, SD card, sim card and rebooting in each variation but with no luck. The phone has been rooted for over a year and so I tried booting into CWM (powerbutton, down volume). I think I'm getting into CWM fully but without the ability to see the screen I can't navigate.
This started happening yesterday. I was listen to Pandora and using a GPS app to track my run. The battery died during. I plugged it in for several hours but haven't seen the screen display since.
Any suggestions? If this is a hardware issue I'll get a new phone but without being able to see the screen, I'm not sure how to diagnose the problem. Other than rooting and changing the ROM, the phone is stock. The issue I had before this is the battery icon doesn't display. It just shows a battery outline with a ?-mark inside. The battery level only shows when the phone is charging and powered off.
Your help is greatly appreciated.
G2X - LG P999DW
Rooted
ROM: Eagles Blood (unsure of version)
maurice
Really sounds like a dead lcd or maybe just the backlights. I don't really know how the backlight works on this phone but typically if there is video but no light you can put a flashlight onto the screen and barely make out the display around the flashlight. Either way it sounds like hardware.
Twitch - Thanks for the reply. I'm not 100% sure what you mean by backlights though. When the phone is on and the screen is not asleep I see lights around the edges but the screen itself is black. For my own knowledge is LCD and 'digitizer' synonymous? I saw another thread describing how to replace the digitizer for $60-75.
I'll try checking it with a flashlight when I get home.
TwitchyEye said:
Really sounds like a dead lcd or maybe just the backlights. I don't really know how the backlight works on this phone but typically if there is video but no light you can put a flashlight onto the screen and barely make out the display around the flashlight. Either way it sounds like hardware.
Click to expand...
Click to collapse
I know there is an opinion thing but what is a good upgrade from the G2x for a non-hardcore user? I rooted and changed the ROM b/c you guys made it so easy to do, not b/c I was looking for the phone to do more than it already does. Up until this, and the battery display issue, and a wifi issue I forgot to mention, I've been happy with the G2x but there is no reason to spend $100+ repairing a 2+ year old phone that I pickup used off CList in Q1, 2012 if I can find something better on the used market for $200
maurice
Yeah I'm not too sure how these phones are set up, I have more experience with lcd monitors and such. But I think it is all in one piece on phones.
If you're looking to upgrade pretty much anything that came after the g2x likely has a lot more to offer in development. Good thing about this phone is everything is an upgrade. I have a samsung galaxy s 4g that's nearly 3 years old and single core but it runs 4.3 like a boss! Aside from GPS...
Flashlight didn't show any screen images. I think the next step is just trying to guess my way into debug mode and connect via uSB to my laptop and retrieve data before dumping the phone or trying to replace the lcd/digitizer. I saw an app mentioned in another post that should allow me to mirror my phones screen on a laptop. We'll see.
TwitchyEye said:
Yeah I'm not too sure how these phones are set up, I have more experience with lcd monitors and such. But I think it is all in one piece on phones.
If you're looking to upgrade pretty much anything that came after the g2x likely has a lot more to offer in development. Good thing about this phone is everything is an upgrade. I have a samsung galaxy s 4g that's nearly 3 years old and single core but it runs 4.3 like a boss! Aside from GPS...
Click to expand...
Click to collapse
Thanks again. Anyone else had this issue?
last chance
Last chance in case anyone has any great ideas. I'll be ordering a new LCD and digitizer (probably don't need both) but would prefer not to spend the coin if that isn't my problem. all suggestions welcome
Hmmm, this an odd and aggravating problem you have here lol. I've ran two versions of eaglesblood, their CM7 version on 2.3.4 and their ICS AOSP version on 4.0.4 and have never heard an engine revving in any boot animation so I'm not sure what rom you're running either. Have you tried the hard reboot? While the phone is on at the home screen (if you think you're there I guess) hold the power button and the volumeUP button and the phone will reboot. I've read on here from a more experienced user before that doing this clears or does something to the caches that makes for a more complete reboot or "reset" of the phone's condition. Try that and see what happens. The only other option I would try to take is to flash a new rom and before doing so doing a COMPLETE wipe (to include format /system) and full instillation of a new rom, gapps and kernel. Can you see any images if you boot into CWM when shining a light on the phone's screen?
Maybe I'm wrong about the ROM. The flash screen shows the android graphic in electric blue and a comet type animation zooms around. During the zooming, the sound is an engine revving. I was using the ROM for 2-3 months before this issue popped up so I doubt it is the cause just wanted to give those more knowledgeable than myself as much info as possible
Pain-N-Panic said:
Can you see any images if you boot into CWM when shining a light on the phone's screen?
Click to expand...
Click to collapse
That's my real problem, I can' t see anything! With the phone on, when I hit the power button and unlock the screen (guessing), the only illumination is the menu, home, back space and search buttons on the G2X body. I can tell from the haptic feedback once the phone is unlocked and I can occasionally guess the proper location to shutdown.
I tried the hard restart (Power, Up) but same result. I've downloaded an app called MobileGo for the computer that displays the phone screen but I can't get USB debugging turned on.
I have noticed another odd issue. With the phone turned on and the SIM card installed, when I call myself from a LAN line it goes straight to vmail. I know the SIM is good b/c I've been using an old nokia candy bar phone with the same SIM while troubleshooting. When re-inserting a SIM card, is there anything the user needs to do for the phone to recognize the SIM? Just wondering if this 'direct to vmail' is another sign of ............something.
Thanks
Sometimes when I take out the sim card my apn gets messed up. Ideally you'd just go into settings and load default apn and it'll work again.
But calling should work.
Seems like a busted screen from everything being described here.
Try connecting to a tv using hdmi... maybe the ROM would allow it to display. Worth a shot.
Sent from my LG-P999 using xda app-developers app
also if you could get airdroid installed on tthe phone you might be able to do something with that. Cool little app that lets you control the phone through your PC using the same wifi network.
Sent from my LG-P999 using xda premium
It's alive!!
My phone is alive, or at least it was.
I followed the directions on the youtube video I found to take the G2X apart and the first thing I noticed was the corrosion on LCD connector. I'd already purchased the LCD so instead of cleaning the old we just replaced it. The new screen worked, unfortunately I couldn't get a signal so we took it apart again to clean off corrosion on all the connectors. I'll let it sit for a few days to make sure everything is dry.
Don't be a fool like me, if you're going to do anything with your phone that might cause it to get wet, especially sweat, put it in a baggie or something. I'll post a follow-up if the thorough cleaning does any good.
I'm pulling for ya man, best of luck!
It works!!
The G2X is up and running again! :good:
Pain-N-Panic said:
I'm pulling for ya man, best of luck!
Click to expand...
Click to collapse
For anyone else that runs across this thread, unless the digitizer or LCD is physically damaged I'd disassemble the phone and check for corrosion before buying new parts. I used the new LCD but that b/c I'm not going through the trouble of returning a $16 item.
Wi-fi still doesn't seem to be working, which is odd. Wi-fi stopped working two months ago, it doesn't even show available networks, but worked for a few minutes when I originally replaced the LCD last weekend. Both antennae are connected but oh well. if I had to choose network vs wi-fi connectivity, I'll take network!
Thanks again for all the help
:good:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
thats something quite strange
let us know what google says about RMA and this issue
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
Click to expand...
Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
meethere said:
thats something quite strange
let us know what google says about RMA and this issue
Click to expand...
Click to collapse
I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
Click to expand...
Click to collapse
Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
32gb black version. I ordered it immediately when they announced it that day.
mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel
I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.
Is RMA/replacement applicable for Rooted and unlocked devices?
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Click to expand...
Click to collapse
My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.
Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app