[Q] htc touch pro GPS problem - Touch Pro, Fuze General

Hi all
First time posting something some I hope it's in the right place...
Recently my htc touch pro raph 100 got some water damage, not a lot. It dried for about 3 days after that everything worked perfectly. But with all that a sticker pealed a little bit. And with opening the case the sticker broke at 2 places... I tought well no problem over here, just a sticker. But I saw a copper stroke at the other side of it.
Now I've noticed that my gps doesn't work He sees all the satellites but the signal is too weak I think to get a proper fix. (I've tried all the AGPS and quickgps etc. but no sollution so that made me think it was a hardware problem)
I don't know if it worked after the water damage.
After a bit of searching I've found someone with a similar problem (I can't post links yet so go to google and type "gps interferring htc sticker" the first link about the kaiser void sticker)
Is this true? And did that sticker probably pealed off?
Here is where the sticker is on my phone:
Where the word SLASH is, beneath the word "micro sd"
fill this in google images "battery htc touch pro slashgear" first picture (website is slashgear com)
Can you order this sticker or give it to htc so they can fix it?

Related

Solution for Unresponsive Joysticks: WD-40

I'm guessing others have suffered from annoying, unresponsive joystick problems as much as I have. I read elsewhere online about using a drop of WD-40 lubricant on the joystick to solve the problem. I just wanted to let others here know that I tried this, and while at first it seemed like it didn't help or perhaps even made the problem worse, I've noticed that now my joystick responds *perfectly* - perhaps even better than when I first got it (I bought mine used).
I used these instructions to disassemble my SDA. I used the T6 Torx screwdriver included in this kit found at Dealextreme.com for US$2.65 with free international shipping.
Remove the plastic top from the joystick mechanism and let one drop of WD-40 soak into it. Move the joystick around (as if navigating on your phone) for about a minute to spread the WD-40 around.
Again, my experience was that at first it seemed to make it worse, but after the first day it got better and better. It's now gone one month without any problems.
Update: 8 months later and my joystick is still working perfectly, without any additional lubrication. I definitely recommend this process, though as usual with anything like this, attempt it at your own risk.
Hi,
KONTAKT working too
I didn't even take my spv c600 apart.
Just took the battery out.
Sprayed WD40 around the joystick and wiggled it about for a couple of mins ...
Then left it to dry.
Result = Perfect Joystick
Hey, my left softkey is not so responsive.
What could be the remedy? Mind showing the contacts between the keypad and the circuit board?
Thanks for the tip! I was hoping I wasn't going to have to take my phone apart though.
Cool, thank you! I had the same problem, and already bought and installed another keyboard - and got the joystick problem back after few months. Now I just sprayed WD40 around the joystick, wiggled it for a while, and it works like new! ) THANKS!
Just a warning: if you do this without disassembling the phone be very careful to only do ONE or TWO drops and sparingly. Although I thought I only did a couple, I now have a nice discolored "blob" going up through my lcd, not that it doesnt personalize it a bit, but not quite what I was going for
I just used to take a drop of alcohol on a little piece of paper tissue, with a toothpick carefully cleaning the base of the joystick around. This has always helped for 2-3 months.
Well, I always used deodorant spray when my joystick was not responsive (with phone closed, tilt the joystick both up & down and then spray, just a bit - no need to disassemble the phone). No problem, no stress.
I cleaned my joy in the same way. (disassembling cover + WD-40)
This is perfect way. I did that a 2-3 month ago and joy is still working perfectly.
I made the same with my old Motorola's and their joyisticks are working perfectly for about year now
Ps. WD-40 need some time to start working. Next day after cleaning everything should work very nice
Ps2. I don't recommend spraying WD-40 on non uncovered joystick. The best (and the safest) way is to spray only joy. I had to change microphone in my moto becouse of that ;P
thanks for sharing this. ill be doing it tonight!
white lithium grease in the spray can also works really well. Just take one small drop on a toothpick and pull joystick down and drop it in there.Its an easy alternative to having to take the phone apart. I did this last October and it still works great.
funny.. just seconds before i found this topic.. i put 2 drops of contactspray in the joystick. for so far it doesn't helps much..
so i am not the only one with these problems
sticky?
Mods: I'd like to suggest this thread be made a sticky.
WD-40 need some time to start working. Next day after cleaning everything should work very nice !
I dropped my phone on concrete floor from about 4 ft high and it bounce up and bounce. luckily it is still working with some problem with power switch and few loose casing (I glued it with super glue).
To fix the unresponsive joystick I tried to open following the instructions but the screw near the power switch is not able to remove, seems something broken inside after that drop, and I could not completely open it. So, tried to put few drops of spirit on the joystick but I actually pour some. After that I thought joystick is responsive more but later it remains same. Yesterday only I found out my keypad backlight is not glowing in the dark. I don't know when the problem started, after that drop, after that spirit, or after some setting change (I flashed Kamadaze's Pro RC7).
Sorry for long story.. but someone help me .. my joystick & key backlight.
Thanks in advance.
I will try doing with some organic solvent, but first I will have to wait for my joystick to malfunction (I always use nineway keypad to keep my joystick safe though )
What is the exact name and company of WD-40. Can any one tell me its composition coz i have many chemical lab retailers around in my neighbouring city
dark_prince said:
I will try doing with some organic solvent, but first I will have to wait for my joystick to malfunction (I always use nineway keypad to keep my joystick safe though )
What is the exact name and company of WD-40. Can any one tell me its composition coz i have many chemical lab retailers around in my neighbouring city
Click to expand...
Click to collapse
http://www.wd40.com/
baron22 said:
http://www.wd40.com/
Click to expand...
Click to collapse
ohh thanx lol, I saw that, butt I wonder whether it is available in Pakistan or not
dark_prince said:
ohh thanx lol, I saw that, butt I wonder whether it is available in Pakistan or not
Click to expand...
Click to collapse
I would have thought a generic "maintenance spray" would do the trick.

Display problem (broken??) - HTC support & warranty

Hello everybody,
I want to tell you what happened to my Touch Pro this evening:
On the display (also if the device is off) appeared a small rectangle in the center (about 2x3 cm) made from bubbles. Well, not bubbles, I’m quite sure that are liquid crystal. If I put pressure with the finger the “bubbles” move and follow the pressure also out form the edge of this small rectangle)
As I can reach a decent camera I’ll post some photos of this rectangle.
The strange thing is that the device didn’t fall in ground, didn’t have temperature range; nothing hit it and so on. It was in my pocket well safe!!
If display is on the problem is quite invisible, if display is "black" or off... ....Grrrr!!!
Now, my questions:
1) Warranty is also for display?
2) How warranty works in Italy? Where should I ship the item? Which times?
3) If I have ship the device, sould I load the original rom & radio? Where can I find the rom?
Certainly, first thing I’m going to do Monday morning Is to call Italy HTC’s support number…
Thanks a regards,
Andrea
The "oil spot" problem isn't a broken display. It's the touch sensitive layer, which has been subject to too much pressure (carrying it in your pants pocket, etc). This has been happening on a bunch of Touch Pros and Diamonds. You should still be able to use it just fine, but touch sensitivity may get worse over time.
HTC may or may not be willing to replace it for you (and if so, they may or may not charge some kind of fee). Although it's just a hardware change, you should probably recover stock SoftSPL for warranty.
I have the "oil patch" problem with my Touch Pro. Unfortunately when I first noticed, HTC would not fix it for me, so I still have the oil patch on my screen, although everything still works fine so far. If it gets worse, I plan on buying a replacement LCD/touchscreen and replacing it myself:
http://mobile.brando.com.hk/prod_detail.php?prod_id=03799
I've noticed this problem on quite a few of the original touch / elf / 6900 phones, including my old personal phone which I used in this condition for many many months without every having any actual issues. It is strange but like you said: pretty much not noticeable when on and probably just best left alone unless it really bothers you.
I have the same spot but it is not causing any problems that I noticed but there is many who have this spot in the diamond forum.
today i also noticed this on my touch pro..i sort of fell asleep on it and i think i might have messed it up
i can see that oil spot that you mention but only if i tilt the phone at a certain angle and only if the screen is off.When the display is on i can see everything properly
The problem:
Touch function is messed up badly..i tested in notes application and sometimes when i press at a point X the dot appears somewhere else on the screen...Internet browsing is a pain in the ass like this...
i also noticed one thing..i took the stylus out, put the phone next to my ear and i tapped at the area outside the oil mark. I get the normal soft sound and pressure feeling as it should be.. When i do the same at the oil spot its rather hard feeling and sound..
i will contact HTC on monday and see what they say about it..
otherwise i will get a replacement for 159euros (inc installation) from pdatech...
Happened to my Fuze...
Happened to me too 60 days into owning it. I carry all my phones in my pocket, but have never had this problem. I brought it into the at&t store that I got it at and they never saw it either (it is only a few months old for them and have not had any complanints yet). They were going to replace it for me but were sold out. They had me call the warranty department and they replaced it with a refurbished unit (although all of their refurbished units are brand new as of this point because the phone is so new for at&t).
If you got your phone through at&t call warranty support and they will swap it out if the unit is under warranty (which being 2 months old at this point it will be).
This happened to my Fuze as well. I tried to call AT&T support and visit a corp store but they ruled it as physical damage, thus voiding my warranty. Apparently the "crystals" under the display are cracked/damaged, causing the rectangle. Who knows.
has anyone successfully sent a touch pro raphael to HTC repair shop to be repaired under warranty with this issue?? its really bothering me that i can see it and i feel like it will affect my phone eventually...
Add me to the list too.. I am going to try to get mine replaced through Sprint if it gets bad. I hope they know this is an issue/defect and not something like water damage
ez345 said:
has anyone successfully sent a touch pro raphael to HTC repair shop to be repaired under warranty with this issue?? its really bothering me that i can see it and i feel like it will affect my phone eventually...
Click to expand...
Click to collapse
I believe this is a design/quality issue. I posted about this same problem here some weeks back. HTC will not repair under warranty, paid in total 77 pounds to get this fix from them. I believe they are aware this is a problem because in the warranty book, screens are not covered even when its not your fault. They call it Newton ring .
Funny thing that a lot of people started noticing this issue very recently: as if a cheap component came to the end of its life cycle.. propably in my head only..
Anyway: I noticed this on my TP a few days ago and I'm going to drop my phone to the local service. It's the second time in just over 4 months.. crappy build quality really
also: Diamond users have had the same issue: http://forum.xda-developers.com/showthread.php?t=439410
Local HTC service got back to me: they're insisting that it's a 'mechanical fault, not covered by the manufacturers warranty'. Then it gets better: the estimated repair cost is 275 euros (that's roughly 355 USD) for the replacement of the display and front cover.
Naturally I'm going to challenge this as the oily patch appeared over night when the phone was sitting on a table.
not that im questioning what happened but personally i find it difficult to imagine how it can get the oil spot just by sitting on the table :S
normally you would expect this after exserting enough force on the screen. Personally that was my case. I sort of fell asleep on the phone and might have hit it on the metal edges of the bed..anyway i got mine replaced from pdatech.nl for ~170euros including installation costs..
Well if I had to venture a guess, I'd say that the 2h navigation on the night before took its toll on the display and during the night it just spread out and became visible..
how dodgy. I have been getting this problem, but funnily enough I thought it was due to air pressure, because it happened to mine when i was on the plane.
anyway i was just coming home from someplace real hot (40C), and it kept giving me the screen alignment problem for a few weeks, kept thinking i was pressing the top right corner of the screen regardless where I pressed. However, found that putting slight pressure on the screen for a few hours (i.e. a weight) fixed the screen alignment problem temporarily (for a few hours).
Anyway, just came back on the plane from someplace real cold (-10C), now the problem has ceased.
???? air pressure? or temperature variation?
I don't have the screen oil spot problem you guys have however.
Here's to it lasting a little while longer...
I asked for a more detailed report of the fault and the service just said that 'It's a fault defined as OOW (Out Of Warranty) by the manufacturer' and that there's nothing they can do but charge me for the repair. Note: they're not even putting the blame on me saying 'abuse/misuse'!
Now I'm going to go to the seller (expansys) and hope that they have some interest in keeping customers happy (and maybe have more business with them in the future!) and make things right (=fix my phone or replace it).
Wow, and I thought I was the only one. I've noticed the same oily stain after falling asleep on the phone. I've had it for a month now, and I've gotten used to it. It does not seem to affect the sensitivity or the accuracy on the touch screen. At least not in my case.
Does anyone have any experience replacing the touch screen by themselves? Is it a complicated operation? I would greatly appreciate a 10-step-guide on how to replace the screen, if it's going to be an issue over time.
disassembly guide
check out the wiki of xda click on service manuals and look for raphael. its on page 19 of the PDF
I noticed this issue on my Touch Pro today morning! I used my phone last evening and everything was fine. Now the touch screen doesn`t work at all. Great.
Same issue
I have also been victim of the oily patch.
I have had the Sprint Touch Pro since November and it just happened within the past 2 weeks.
Maybe this is due to not putting the screen protector on the phone.
I'm going to try visiting the Sprint Repair Center to replace it and then put the InvisibleShield Screen Protector on it.

O2 XDA Orbit 2 Disassembly Guide

Can anyone help and point me in the direction of a dis-assembly guide for the O2 Orbit 2. I have searched the web and on this forum but no joy, also I have got a screen from Hong Kong but am now worried that it still might not be compatible.
I have the guide for the HTC Polaris but there are subtle differences and at the moment I cant get the back off it. I have all of the tools and have removed 3 screws across the middle of the back above where the battery is housed and the two screws holding the sim card holder in place but when I try to prise the back of it seems to be stuck near the camera.
A guide or video would be most helpful.
Regards
Midjet
I was looking for the same information for almost 6months before giving up! I also had removed the 3 torx and followed the instructions for the Touch Cruise, only to find the interior housing was slightly different. Not wanting to damage anything, I opted to send the phone off for repair. There is a company in London called SPS Mobile, www.gsm-support.co.uk. They charge around £40 for a replacement screen and fitting. You can either send it in, or take it to the shop and have it done while you wait. With you already having the screen itself, i'm guessing it would cost half that.
Hope this was of some help to you.
I managed it in the end there were two lugs near the camera if pressure was applied from the top end of the phone and from the battery edge it eventually popped open. Inside was similar enouch to the guide for me to get the screen out.
I replaced the touch-screen on mine a couple of days ago and followed the Polaris service manual:
http://old.wmmania.cz/downloads/manual/htc_cruise_service_manual_en.pdf
Wow! fantastic detailed guide...
do you have also one like it for HTC P3300 Artemis?

New vid on replacing the screen digitizer

I just took a vid of replacing the touchscreen digitizer on my T-Mobile HTC Sensation 4G.
Put /watch?v=T5bWl73O9ss after youtube.com. Or just search youtube for "HTC Sensation Screen Repair"
My old account (bronson) was disabled for some reason so you'll need to type the URL (can an admin make this clickable please?)
Needed:
torx screwdriver
00 precision phillips screwdriver
2 case splitters / pry tools
It's really not too bad a job for anyone who's done a repair like this before. Hardly requires any tools, doesn't involve too many parts or screws.
Question: has anyone replaced the LCD? I couldn't figure out how to separate the LCD from the frame. Luckily I didn't have to, but that would sure beat shaving the frame a bit to slide the touchscreen controller through.
http://www.youtube.com//watch?v=T5bWl73O9ss
there's the link
did you have any problems with the touch screen after replacing? I replaced mine and now the bottom left corner isnt working properly. Around where the q/1 key is located. any ideas on the problem?
Immediately after the repair everything worked great. A week later I started getting the widespread lock-ring-of-death problem. No idea if it's related. I've tried some lock-ring-of-death fixes but none of them worked. I'm starting to think this phone is a lemon.
If everything works except part of the screen, I'd guess you were sold a bad screen...? The decoder is connected directly to the screen so it's hard picture a bad connection causing that.

Problem after touchscreen replacement (original one)

Please help me with this touch screen problem:
In my HTC sensation 4G touchscreen has been replaced (together with display) and as a result I've noticed that device no longer registers fast swipes. No lag or other problems, just when you move finger fast - touchscreen fails to register it. In multitouch tests circle disappears during fast movements and in games like fruit ninja there is no line after the finger. Guys who helped me tried several digitizers they had in stock and all of them had this same problem.
My original digitizer and these ones are probably different models because mine was T-mobile and these have HTC written in the middle.
So I wanted to ask did somebody stumble upon this issue and is there a solution?
Or is it possible that all new ones they've tried are bad?
tenow said:
Please help me with this touch screen problem:
In my HTC sensation 4G touchscreen has been replaced (together with display) and as a result I've noticed that device no longer registers fast swipes. No lag or other problems, just when you move finger fast - touchscreen fails to register it. In multitouch tests circle disappears during fast movements and in games like fruit ninja there is no line after the finger. Guys who helped me tried several digitizers they had in stock and all of them had this same problem.
My original digitizer and these ones are probably different models because mine was T-mobile and these have HTC written in the middle.
So I wanted to ask did somebody stumble upon this issue and is there a solution?
Or is it possible that all new ones they've tried are bad?
Click to expand...
Click to collapse
i have similar issue. my screen doesn't register any touch on the left half, unless i touch the right half a few times first...:/ my digitizer got changed as well. but after that all is fine...only after i turn off the screen, then on again.....it's a little annoying, but not making my device useless at least.
as for to what's the cause, possibly each phone needs a special digitzer...as for the solution, i tried many, nothing worked...
I read of someone with a similar problem, they took screen apart again and found the wire was slightly pinched, they said they carefully put wires back in place and paid extra Attention to the wires and problem was solved. Now, I personally have not tried it but I did read this fix. Maybe it might help, worth a try? Hope this helps!
Sent from my HTC Sensation 4G
I'm on the same boat. Dropped it and cracked the screen. So I bought a replacement screen and replaced it myself. Its the one with just the HTC in the middle. (I'm T-mobile) Well now, like yours, it sucks at registering touch accurately. I have to press solidly on the screen to swipe screens or to open apps. Texting sucks because i have to press on each letter good or else it picks the wrong letter. I've searched for a solution as many have had this issue but seems like they just returned it for a new one. I cant since i replaced the screen and voided my warranty. I have taken it apart twice and carefully reassembled it making sure everything is good and snug and in the right place.....Still no love....Sucks! If anyone can help, it would be much appreciated as i have hit a dead end with this issue. Thanks.
Fisherman619 said:
I'm on the same boat. Dropped it and cracked the screen. So I bought a replacement screen and replaced it myself. Its the one with just the HTC in the middle. (I'm T-mobile) Well now, like yours, it sucks at registering touch accurately. I have to press solidly on the screen to swipe screens or to open apps. Texting sucks because i have to press on each letter good or else it picks the wrong letter. I've searched for a solution as many have had this issue but seems like they just returned it for a new one. I cant since i replaced the screen and voided my warranty. I have taken it apart twice and carefully reassembled it making sure everything is good and snug and in the right place.....Still no love....Sucks! If anyone can help, it would be much appreciated as i have hit a dead end with this issue. Thanks.
Click to expand...
Click to collapse
this is quite different problem. Sensitivity of my display is OK unless you move fast. In your case it seems to be the problem of this exact screen. Try downloading SGS Touchscreen Booster from Play Store and play with settings.

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