[Q] Upgraded to Froyo 2.2 wifi issues - Captivate General

Over the weekend I helped my daughter upgrade her Captivate to the official Froyo 2.2. We did this via Skype, being she is 1000 miles away.
using kies mini All went swimmingly (firmware shows Froyo 2.2) until today when she was walking around campus, she realized she no longer has wifi. She never had wifi in her dorm, but had it pretty much anywhere else on campus. So she was unaware of this til today. I had her turn off wifi, both in the tray and in settings>Accounts and sync, then turn them on again. Still nothing
Any suggestion would be appreciated.

You sure she has network notification checked in wifi settings?

bigbooty said:
You sure she has network notification checked in wifi settings?
Click to expand...
Click to collapse
Just checked with her again, yes she does

Have you tried having her power cycle it? Mine does some weird things with network sometimes. I've had 3G and wifi both go away until I power cycle it on occasion. IIRC, I had to power cycle twice after my upgrade to get it all working.

Machavity said:
Have you tried having her power cycle it? Mine does some weird things with network sometimes. I've had 3G and wifi both go away until I power cycle it on occasion. IIRC, I had to power cycle twice after my upgrade to get it all working.
Click to expand...
Click to collapse
AAAawwwgg....yawn.......strech yea it's better this morning. I had here try multipul things. Went to bed late around 3am she calls me to tell me it's working I'm sleeping here! College back in the day, nothing better to do with time then live in the moment
Alls well that ends well

Related

[Q] almost want to return my trans! problems with shut off and wifi!!

my transformer is acting strange. not sure if it's by design or a glitch.. but i hate it, almost to a point i want to return it and get an Acer..
If i dont use the trans for a while, the wifi diconnects itself, which is what i want. But when i wake the screen, it stays disconnected and will not auto connect. so i try to connect manually, it will not connect at all. keeps saying out of range when i know for sure it's in range. so i have to shut it down and turn it back on everytime to connect. F-ing annoying!!
and if i dont use it overnight or something, the next morning it's turned off, and i can't turn it back on the normal way. i have to hold down the volume down button and power button at the same time to power it on.
anyone experiencing similar problems??!!
WTF!!!
I think you have a faulty unit as I am not having any of the problems you mention, WiFi is rock solid, have been able to connect from standby immediately after pressing power button even after prolonged periods of time on standby.
The only time I had to reset it was once when i installed a battery widget that was not showing after installation, tried a reset which solved the problem.
I have not had this problem once since i received the unit on Thursday. I have even connected it up to 4 different wifi networks and have not had a problem reconnecting to my home when i return.
It could be your access point causing the issue. When i first got my Epic 4g, it could not keep a connection to my 6 year old linksys router. I then purchased a buffalo tech N router and have not had any problems since. The Epic and Transformer now behave as they should.
Try updating the firmware on your wifi unit or purchase a new one.
tuscani06 said:
I have not had this problem once since i received the unit on Thursday. I have even connected it up to 4 different wifi networks and have not had a problem reconnecting to my home when i return.
It could be your access point causing the issue. When i first got my Epic 4g, it could not keep a connection to my 6 year old linksys router. I then purchased a buffalo tech N router and have not had any problems since. The Epic and Transformer now behave as they should.
Try updating the firmware on your wifi unit or purchase a new one.
Click to expand...
Click to collapse
I'll see if my firmware is up to date on my router. hopefully that's the problem... but that doesn't explain the other problem, It shuts off by itself.
Do any of yours shut themselves off after say a night of no use?
The only time I noticed mine shutting off was when I carried it in a bag but I think this was caused by pressure on the power button whilst in transit, never noticed it any other time.
My wife's android phone had a similar issue with wifi. It wouldn't reconnect after going into standby, and I would have to reboot the phone. I just set the wifi sleep policy to never, which is the same preference I have on my phone. Honestly there is very little effect to battery life on an android phone. However, if wifi shuts off on a phone it would just use 3g instead also using battery. I assume if the wifi goes asleep on the tablet, you lose any push notifications. I plan on leaving mine on for notifications. (Getting delivered today)
Definitely a faulty unit, mine is always connected to WiFi when I wake it. Never had it turn off on its own either.
Make sure wifi sleep policy is set to never, and if you're still having issues, I'd do a wipe of the device could just be some corrupted app or file.
Doesn't sound normal at all. Tough decision as you can't just return it and get another because of the short supply. So far my transformer is exceeding my expectations. This is one hell of a deal at $399, and really makes you wonder what other manufacturers are thinking charging a tablet more than $400.
Sent from my Transformer TF101 using XDA Premium App
I don't know about your wifi issue but the sleep problem is a known issue that many others have had problems with. Hopefully it will be fixed soon.
There have been updates to the Wifi driver in the last two FOTAs, maybe when ASUS re-releases those updates it might help.
donatom3 said:
Make sure wifi sleep policy is set to never, and if you're still having issues, I'd do a wipe of the device could just be some corrupted app or file.
Click to expand...
Click to collapse
I did do a master reset and the problem did not go away. and my trans in on never disconnect wifi mode. i'll try another reset tonight see if that helps. maybe i still have some battery saver app that's screwing everything up. this sucks! if i can't get this fixed, i'll return it and get one later when the stock is replinished. The initial honeymoon period is about worn off anyway, i can wait now...
Have you tried this on a different router? The problem may be with the router instead of your tablet.
omguss said:
Have you tried this on a different router? The problem may be with the router instead of your tablet.
Click to expand...
Click to collapse
no, i haven't, I think there's a new firware update for my router which I'll try tonight. hopefully that fixes the wifi problem. but i still have the shut off problem.
E46M3 said:
I'll see if my firmware is up to date on my router. hopefully that's the problem... but that doesn't explain the other problem, It shuts off by itself.
Do any of yours shut themselves off after say a night of no use?
Click to expand...
Click to collapse
Mine did this to me once or twice - but I think it is related to the lock screen issue described elsewhere in the forum. Basically, when I got up in the morning, it appeared to be "off" - but I think it was just an issue powering up the screen. I had to hold the power button for a good 10 seconds (to actually shut it down) and then power it back on.
I disabled the lock screen and haven't had the problem since then. I'd really like to re-enable the lock screen though at some point, so I hope they get the issue resolved.
Definitely seems like a bug - but certainly not something that has cropped up for me since disabling the lock screen.

[Q] 2 pretty major issues

I've been having two major issues with my tablet, and while they seem to be related to some thing others are talking about, they are not quite the same.
1) I have never been unable to wake my device. However, sometimes when I do wake it, the touchscreen is completely non-responsive so I can't even unlock the device. I have to power down by holding the power button until it shuts off, and then power back on.
2) A REALLY strange wi-fi bug. I set my wi-fi to never disconnect to test if this would still happen, and it does. Often times I will wake the device, and it will say disconnected from wi-fi. I go into settings, under wi-fi, and it says "wi-fi turning off" as if it were in progress (which it shouldn't be doing anyway since I set it to never disconnect). It will sit there and do nothing, and I can't tell it to stop trying to turn off the wi-fi. Again, I have to reboot to do anything.
Anyone else with these REALLY annoying issues?
Seems like more people are having the touchscreen problem. Mine is totally dead. I've rebooted 20+ times. It's been two days now, still no luck.
inbz said:
Seems like more people are having the touchscreen problem. Mine is totally dead. I've rebooted 20+ times. It's been two days now, still no luck.
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Click to collapse
Yea I saw a couple others who reported that just now, but seems like mostly the black screen on wake problems prevail.
I'm having the WiFi issue. If the tablet is in standby for a length of time (usually longer than an hour) I have to disable the WiFi in settings and then re-enable it to get it to reconnect.
ddialogue said:
I'm having the WiFi issue. If the tablet is in standby for a length of time (usually longer than an hour) I have to disable the WiFi in settings and then re-enable it to get it to reconnect.
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Click to collapse
I can't even disable it in settings. It is grayed out and says "turning off wi-fi" and pressing it does nothing. Like it's irreversibly stuck in that status until I reboot.
ddialogue said:
I'm having the WiFi issue. If the tablet is in standby for a length of time (usually longer than an hour) I have to disable the WiFi in settings and then re-enable it to get it to reconnect.
Click to expand...
Click to collapse
Ah yea I've had this happen to me too several times. In general the transformer wifi radio seems pretty weak. In my bedroom upstairs where my laptop, iphone, ps3, wifes ipad all get perfect wifi signal, the transformer is getting 1 bar at best. Youtube is totally unusable there.
inbz said:
Seems like more people are having the touchscreen problem. Mine is totally dead. I've rebooted 20+ times. It's been two days now, still no luck.
Click to expand...
Click to collapse
I too have been exhibiting touchscreen issues. I have found that by ever so lightly twisting the TF I can get it to work. It is going back to Micro Center tomorrow. I only hope the one I sent my dad doesn't begin acting up, as he there isn't a Micro Center near him in Florida. He will be forced to RMA it with Asus. I don't believe they will charge a restocking fee on a broken item. Hopefully I will be able to find a new one soon.
Sold my Transformer for the price that i paid for, sick of putting up with it. Had a few issues like camera , touch screen problem,crashing while playing game....etc... i will buy it again later when demand dies down and quality improves. Good luck with yours.
mine doesn't have these problems...i think the stability of its wifi connection is better than my milestone...
Chief85 said:
1) I have never been unable to wake my device. However, sometimes when I do wake it, the touchscreen is completely non-responsive so I can't even unlock the device. I have to power down by holding the power button until it shuts off, and then power back on.
Click to expand...
Click to collapse
I normally don't have this problem. But yesterday I left the device on for a night and in the morning I wasn't able to wake it, had to do hard reboot.

No service, not even calls...

Ok I was at work today took my phone out of my pocket an suddenly had no service, which is weird because I usually have 3-4 bars inside the building, and it was working fine 5 min before that. So I went outside and still nothing.
Did the whole power cycle, remove the battery, airplane mode on and off, then even resorted to factory reset. Still Nothing. At home plugged it into usb, tried a bunch of stuff nothing... WiFi works fine, but no 3G, roaming, no cell connection at all...cant test 4G
So anyone have a fix for this... otherwise its a trip to the Verizon store tomorrow.
Ps. I have not rooted this phone yet, and have had it less than 2 weeks.
I have a similar issue too. 3G would fail after sending a text message and sometime while tethering and missing a call, ALL signal was gone. In either case I would just reboot the phone and it would start working again.
THEN.... my 3G totally disappeared and VZN is now sending me a new phone.
Mr Grim xX said:
Ok I was at work today took my phone out of my pocket an suddenly had no service, which is weird because I usually have 3-4 bars inside the building, and it was working fine 5 min before that. So I went outside and still nothing.
Did the whole power cycle, remove the battery, airplane mode on and off, then even resorted to factory reset. Still Nothing. At home plugged it into usb, tried a bunch of stuff nothing... WiFi works fine, but no 3G, roaming, no cell connection at all...cant test 4G
So anyone have a fix for this... otherwise its a trip to the Verizon store tomorrow.
Ps. I have not rooted this phone yet, and have had it less than 2 weeks.
Click to expand...
Click to collapse
you may need a new SIM card

Random reboots all of the sudden!

I have had this phone for a couple months rooted it as soon as I got it. I have been running CM7 on it and it has been going good but about 2 days ago out of the blue it just started randomly rebooting and shutting itself down. Is this a known issue with this phone or is it possible the rom I am running is the culprit? If so what is the most stable rom out for this phone right now?
i just bought the phone and it did that 3x a day until i removed the battery and then put it back in. i then fully charged it, with it powered off, and it doesn't do it anymore...
rbtrucking said:
I have had this phone for a couple months rooted it as soon as I got it. I have been running CM7 on it and it has been going good but about 2 days ago out of the blue it just started randomly rebooting and shutting itself down. Is this a known issue with this phone or is it possible the rom I am running is the culprit? If so what is the most stable rom out for this phone right now?
Click to expand...
Click to collapse
Track back what apps you've been installing/using over the past few days. 99% chance it is the app that just does not sit well with your phone. I have CM7 on mine and it is rock solid and have always been.
Mine started doing the same thing around the same time. Weird. Ever find a fix?
I've seen the problem on my phone... originally I though I had a corrupt SD card, but that's not it. The one posting I saw somewhere that resulted in a response that said "that works" was the one where someone disabled the advanced wifi sleep policy. If you go to Wifi settings to where you view the available networks, and then click on the menu button there is an Advanced option. Under the advanced option you can set the Wi-Fi Sleep Policy to sleep "Never" according to the post I read.
I have no idea whether this works-- I recently did a factory reset for something else, and this always works temporarily to stop the reboots. Can't hurt to try.
http://androidforums.com/motorola-triumph/457783-triumph-randomly-shuts-down.html#post4121415

Dropped services causes screen to wake, any help? [SOLUTION]

Hey ho everyone. I have a problem with my Atrix 2 that I have tried to solve myself, but failed. I have searched this fourm to look for my problem, so if there is one, just post it and throw some tomatoes at me.
But anyway, my problem. For some odd reason, my phone likes to awake to its looked screen. I have noticed that every time this happens, my bars drop and then come back after four to five seconds. This happens while the phone is even sitting still. Heres the sequence that happens from my top bar:
Bars at whatever > Bars with circle-cross through it, AT&T icon at the top left dissapears > Red triangle with white plus sign > Back to half bars > Then back to where it was before > AT&T sign comes back two seconds later
This all happens in about 4-5 seconds. It causes my screen lock to stay on for five minutes and drains my battery. If its charging then its just annoying. But when I have it in my pocket, I pull it out with the screen lock on and the machine is hot as hell.
Now here are some things about my phone. It is rooted, stock ICS OTA, the battery is almost dead due to charging with an USB OTG cable for two months (need to get a new one basically), 32gb micro-SDcard. I had this problem about three months ago, so I factory reseated the phone and got it back to its full functionality (got all the apps back, etc). And it just started again last night.
If anyone has any help, it would be gratefully appreciated. I don't want to have to take it back to AT&T just for them to find it rooted and render it unsupported. Thanks guys, later.
Edit: look at my last post for a solution to this problem.
Sowden said:
For some odd reason, my phone likes to awake to its looked screen. I have noticed that every time this happens, my bars drop and then come back after four to five seconds. This happens while the phone is even sitting still. Heres the sequence that happens from my top bar:
Click to expand...
Click to collapse
change network mode to Manual from Auto
it might happen if you are in roaming
Sowden said:
Bars at whatever > Bars with circle-cross through it, AT&T icon at the top left dissapears > Red triangle with white plus sign > Back to half bars > Then back to where it was before > AT&T sign comes back two seconds later
Click to expand...
Click to collapse
try network mode to either 3G or 2G instead of "3G preffered"
(search forum how to do that)
Sowden said:
the battery is almost dead due to charging with an USB OTG cable for two months (need to get a new one basically), 32gb micro-SDcard.
Click to expand...
Click to collapse
charging through OTG cable makes your fone discharge quickly (or die) !! ...... strange
Sowden said:
I don't want to have to take it back to AT&T just for them to find it rooted and render it unsupported. Thanks guys, later.
Click to expand...
Click to collapse
if nothing works then try to reflash
shardul.phatak said:
change network mode to Manual from Auto
it might happen if you are in roaming
try network mode to either 3G or 2G instead of "3G preffered"
(search forum how to do that)
Click to expand...
Click to collapse
Ok, I've done some looking around and I wonder if I'm on the right track. Are you talking about some of the info listed here?
http://forum.xda-developers.com/showthread.php?t=966172
If so, I downloaded an app called LTE OnOFF and decided to make the "GSM auto (PRL)" selection. Is this what you were talking about? Thanks for your help man.
shardul.phatak said:
charging through OTG cable makes your fone discharge quickly (or die) !! ...... strange
Click to expand...
Click to collapse
Yeah man, check this out. So I bought this ****ty five port USB hub for $5 online cause a guy said it worked for his Atrix 2. So I got it and it didn't have a power supply. The Atrix 2 alone couldn't power it. I discovered that by plugging in a USB cable into one of the ports that the other into a USB wall plug would power it and my Atrix would read my external hard drive. And it charged it. Perfect! Two months later, my battery life just drained. For an hour drive to school, what playing music took 10% away took 30%. Its stupid. So I have been charging using the cable that came with my phone ever since. Have you ever heard of something like that before?
Off topic I know, but thanks for your help. Later.
Sowden said:
If so, I downloaded an app called LTE OnOFF and decided to make the "GSM auto (PRL)" selection. Is this what you were talking about? Thanks for your help man.
Click to expand...
Click to collapse
Well I have done some experimenting all day but the problem still protists no matter what I set the preferred network type at. I have found that by pressing the menu button and selecting "Select radio band" takes me to a "Set GSM/UMTS band" menu. But the only selection it gives me is an "Automatic" selection. Am I even on the right track? Thanks again for your help dude.
Since we have been talking about data, I decided to turn off my data transfer. I went a whole 30 minutes without it going off. So it does seem to be something with my data transfer. Do any of you have any more suggestions before I call AT&T for customer service? Thanks.
If anyone is still listening or if anyone needs a solution, I found it. Once I narrowed my search on my data usage, I started looking at the programs that used the most 4G and wifi on my phone. I uninstalled four apps and it stopped. I have been slowly installing them back on, and have come to the conclusion that a program called aDownloader was causing the problem. Its a bittorrent downloading program that I use on my phone.
So if anyone finds this with this same problem, start looking around at what uses the most data usage, uninstall those apps, and see what happens. Hope this helps people. Anyway, later.

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