Related
Has anyone else noticed what looks like smudges under the screen when in direct light? Is this common?
Sent from my SAMSUNG-SGH-I897 using XDA
I think they're common, they're on mine at least, in the split second I noticed them in direct sunlight I burned with the fury of a thousand exploding suns, but I keep a micro fiber cloth with me and wiped the screen, once I realized the screen was still in perfect condition and all the "smudges" were all in the same direction I figured it was either part of the manufacturing process or just some of the inner workings of the phone. I have only ever seen it in direct sunlight at an angle though so I doubt very many people have noticed, I was actually examining my phone for any scratches or scuffs at the time so it was the kind of think I was actively looking for.
Thanx for the reply!....kinda thought it might be one of those "accepted" production defects that comes along with certain series of phones.
Sent from my SAMSUNG-SGH-I897 using XDA App
Has anybody had any problems with dust under your screen? it almost looks like a dead pixel, but it is most certainly dust. Its on the right side upper part of the screen. Thinking about exchanging it because its super annoying (although i could just be ocding, lol) If this is a widespread problem though i may not bother, just to get another with even more dust under it,although i have not seen any other threads on it in the desire HD section.
It appears as the original desires had a big problem with LOTS of dust under the screen, specially by the volume rocker. Sounds like a screen sealing problem, which HTC had a really hard time with the EVOs too. The screen actually lifted up on the bottom due to no glue on the bottom part of the screen.
Get an exchange and be done with it.
Sent from my HTC Inspire 4G using XDA App.
Mine has a bunch in the same location I can only see it when screen its off so no big deal. But it does bother me when screen off but I'll survive
Sent from my Inspire 4G from XDA app
Add me to the list aswell there were tiny specks I could tolerate and only seen under direct sunlight with screen off but one huge speck that kept annoying me completely, visible in any lighting...Costco agreed with me also and got a new one replaced heck they replaced the entire package even the extra accessories they included..really happy now! thank you Costco.
sent from my HTC Inspire™ 4g using XDA App
None here and I keep mine in my pocket with ottetbox commuter and screen protector. I'll be looking out for it though.
Sent from my Desire HD using XDA App
I have dust under my screen also
I suspect the charger and headphone ports are the culprits.
Bugs me to no end.
This was a problem that plagued my CDMA Hero as well. Sprint Service center saw me once a month or so to get it cleaned, Will AT&T just swap it under warranty? So far I'm dust free.
Finally after three replacement I have a dust free screen. Bought mine at BestBuy mobile. They were pretty cool about it.
I noticed dust in the top corners under my screen today too, but I can't for the life of me see it now - the lighting must need to be perfect.
i have dust under my screen now after about 3 weeks of use. it did NOT when i bought it because im anal and i looked very closley. to be honest, a less anal person might not even notice the 5 tiny specs of dust that i see under the screen.
has anyone swapped due to dust issues and got a unit that does NOT get dust under the screen at all? and im aksing this of the people who are turely anal about. ive handed my phone to 3 different people and asked them if they could see the dust, and they could not, then i gave it to my dad (more retentive than me even) and he spotted each spec of dust.
baiscally, im trying to decide if its worth swapping, then going through rooting and getting my phone just how i want it again, only to get dust int he next phone. if its going to happen to every inspire, then i wont bother.
anyone have input on the above?
oFUNGUSo said:
anyone have input on the above?
Click to expand...
Click to collapse
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
mj0528 said:
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
Click to expand...
Click to collapse
well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
oFUNGUSo said:
well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
Click to expand...
Click to collapse
Doubt this is a problem with all devices... I don't have any dust under my screen and I didn't have any under the screen with my first inspire.
Sent from my HTC Inspire using tapatalk.
Haven't noticed any dust, and I use my Inspire naked (LOL) and keep it in my pocket most of the day.
Yea one thing the craptivate does have is that little door to close over your port. Wish we had that.
No dust under my screen yet... almost time to put a new screenie (protector) on ill have to check
I am noticing dust on the sides trapped on mine I have only had it 4 days.
Sent from my Desire HD using XDA App
No dust under my screen, I'm using a cheap silicon case from Sam's Club and no Screen Protector.
Sent from my Desire HD using XDA App
I shouldn't have read this thread.
I too, am retentive and checked mine for dust and it's there.
Cracked my digitizer and the new one is supposed to be here this afternoon. Anyone done this yet? Anyone found a good breakdown guide?
How did you go? I'm about to tackle it tonight!
Here's a video
http://www.youtube.com/watch?v=T5bWl73O9ss&feature=youtube_gdata_player
Sent from my HTC Sensation 4G using XDA App
I have replaced it but with a terrible unresponsiveness that still exists for a short period of time after screen activation. The process is a bit in depth, though.
You need to rip up the phone from the back to the front. torx screws in the back come out, the plastic battery tray comes off, two circuit cards come off, unplugging the ribbon cables. The rest of it is a very gentle prying to get the double sided sticky tape separated from the digitizer and remaining case. you will need fresh tape to lay down so it gets a good seal, and I recommend latex gloves to keep fingerprints out. Dust free environment/do it in a plastic bag as well. Kind of a pain to keep the digitizer and LCD free of debris. I am still trying to figure out what the hell is causing the screen unresponsiveness... maybe a grounding issue.
So I received my new digitizer, and it is broken already - I slid the ribbon between the chassis and LCD the wrong way, and in trying to pull the ribbon back out, it snapped so my Sensation remains in pieces while I get a new digitizer. Also bought a roll of 2mm 3M tape to seal the digitizer back too!
The disassembly isn't complicated, but it is fairly involved with lots of delicate ribbons.
What sort of unresponsiveness are you referring - is it always, or just when it's on charge?
The phone is almost completely unresponsive immediately after reactivating the screen. This could be after it disables the screen via proximity sensor for a phone call, or securing it and trying to use the lockscreen. After swiping my finger across it for several seconds it works perfectly, however. Either seems like a software recognition or a grounding issue, as I'd imagine the finger swiping is slowly building a charge. At least that's my theory so far.
Sent from my HTC Sensation Z710e using XDA Premium App
what9000 said:
The phone is almost completely unresponsive immediately after reactivating the screen. This could be after it disables the screen via proximity sensor for a phone call, or securing it and trying to use the lockscreen. After swiping my finger across it for several seconds it works perfectly, however. Either seems like a software recognition or a grounding issue, as I'd imagine the finger swiping is slowly building a charge. At least that's my theory so far.
Sent from my HTC Sensation Z710e using XDA Premium App
Click to expand...
Click to collapse
How did you go with your theory? I just replaced the screen in mine and I am having issues with my sensitivity when the screen first turns on, too
I replaced the digitizer twice so far. Both are unbranded "HTC" labels, my original said HTC and T-Mobile in the right. Also different serial. Same unresponsiveness as well. It has to be something else.
Sent from my HTC Sensation 4G using xda premium
what9000 said:
I replaced the digitizer twice so far. Both are unbranded "HTC" labels, my original said HTC and T-Mobile in the right. Also different serial. Same unresponsiveness as well. It has to be something else.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
So do you think it's the digitizer itself?
Its either the wrong digitizer for the model of phone (Europe/USA/fake garbage) or something else is at fault. Le sigh.
Sent from my HTC Sensation 4G using xda premium
what9000 said:
Its either the wrong digitizer for the model of phone (Europe/USA/fake garbage) or something else is at fault. Le sigh.
Click to expand...
Click to collapse
Yeah, I have been reading and some other people have had similar problems. I asked the seller of the digitizer and they said they have not had any problems like this before.
I think I'm going to sell the phone soon, will buy an HTC Desire or Desire HD for a few months until the Sensation XE comes out.
I also want to sell this phone. In its current state I can't see it fetching more than $100 though... Half the purpose of a phone is quick reference, not a 10 second frustrating unlock frenzy.
Sent from my HTC Sensation 4G using xda premium
Fairly unrelated, but do you thing my phone is in need of a new digitizer or an LCD? Everything works fine, except for those 3-4 cracks that don't look so great.
tinypic.com/r/2uihlj9/7
what9000 said:
I also want to sell this phone. In its current state I can't see it fetching more than $100 though... Half the purpose of a phone is quick reference, not a 10 second frustrating unlock frenzy.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
Yeah, you can't exactly answer incoming phone calls
I'm wondering if it might fetch more, if I put the cracked digitizer back on there.
---------- Post added at 02:15 PM ---------- Previous post was at 02:13 PM ----------
Blodoffer said:
Fairly unrelated, but do you thing my phone is in need of a new digitizer or an LCD? Everything works fine, except for those 3-4 cracks that don't look so great.
tinypic.com/r/2uihlj9/7
Click to expand...
Click to collapse
Yeah, that's a digitizer crack. I wouldn't bother replacing it...
I just replaced my digitizer and I'm getting the exact same behaviour. A phone shop also tried two of their panels and they also exhibits the response issue! However reinstalling the broken original digitizer works!
How can all three panels I've tried be faulty? It must be something else.
I can answer calls but I have to swipe rapidly across the answer key. It sucks and if replacing the original makes it work then its a model number issue. Probably the wrong digitizer for that phone revision.
Sent from my HTC Sensation 4G using xda premium
I repair cell phones for a living and have done the sensation digitizer twice. I now turn them all away.
from what I have been able to deduce, something about the space between the digi and lcd causes the unresponsiveness. try using a little more adesive, maybe a layer on a layer, it may work a little bit better
nickL0V3 said:
I repair cell phones for a living and have done the sensation digitizer twice. I now turn them all away.
from what I have been able to deduce, something about the space between the digi and lcd causes the unresponsiveness. try using a little more adesive, maybe a layer on a layer, it may work a little bit better
Click to expand...
Click to collapse
Thanks, I'll give it a go, I suppose!
Have you determined that it is more space that makes it better?
A bit of Googling suggests that many struggle with the unresponsiveness, but I suspect that there might be two separate causes here. Some report pretty random unresposiveness, and it helps to restart the phone, and apparently fixing a bad ground connection between the phone and the back cover fixes the problem. Then there are many who report that it has happened after replacing the digitiser.
I've just replaced mine, and every time after the LCD is activated, the screen is very unresponsive for 15-20 seconds, and then everything is just fine as long as the LCD remains on. Is this exactly the same behaviour everybody else here has seen after replacing the digitiser? The most irritating bit is that it makes it hard to answer a phone call in time.
I disassembled my phone once more and put it together again making absolutely sure that it was done properly. No change. I haven't glued the digitiser properly yet, though, since I'd like to get confirmed that it's working before I do something which is hard to undo. But I've tried different spacings between the LCD and the digitiser (though this is a bit difficult when the whole thing is partly loose), and I haven't really noticed much difference. I've kept much of the original glue, which isn't very sticky anymore, which means that I probably have a bit of spacing already. Any chance that the responsiveness gets better with as little spacing as possible, has anyone tried that?
Please keep posting reports on both what doesn't help and on what seems to improve the situation.
I wonder if it's like the iPhone 4. Many people complained about the proximity sensor not working anymore once the digitizer was replaced. Either way, I think I'm going to suffer through a couple months of this and buy a new ice cream sandwich phone when they come out. :/
Sent from my HTC Sensation 4G using xda premium
So I've replaced the digitizer on one of my thunderbolts and all was well. I had not really gotten the lcd affixed to the chassis correctly so after a few days the gap in the phone and the frame caused me to tear back into the phone. I got it all sticky taped down to the chassis and put the phone back together and now the phone is doing all sorts of crazy things. I did a format system, reflashed the rom, bamf forever 1.0.5 and the phone seemed to be fixed and now its right back to doing what it was. It seems to register touch when im not touching the device, also some times when i do touch it its a few inches off, making menu selections impossible and typing as well. I've gotten flustered with this phone beyond belief.
I also had a inc2 do the same thing a while back. Which has me thinking it may be something common. Possibly a dirty connection on the ribbon cable or something? Its getting too late to break into it again but I was wondering if anyone has had anything similar happen?
stayin100 said:
So I've replaced the digitizer on one of my thunderbolts and all was well. I had not really gotten the lcd affixed to the chassis correctly so after a few days the gap in the phone and the frame caused me to tear back into the phone. I got it all sticky taped down to the chassis and put the phone back together and now the phone is doing all sorts of crazy things. I did a format system, reflashed the rom, bamf forever 1.0.5 and the phone seemed to be fixed and now its right back to doing what it was. It seems to register touch when im not touching the device, also some times when i do touch it its a few inches off, making menu selections impossible and typing as well. I've gotten flustered with this phone beyond belief.
I also had a inc2 do the same thing a while back. Which has me thinking it may be something common. Possibly a dirty connection on the ribbon cable or something? Its getting too late to break into it again but I was wondering if anyone has had anything similar happen?
Click to expand...
Click to collapse
I've never torn into a phone, and I never intend to. My guess, if I had to make one, would be that the digitizer is somehow making contact with the body of the phone in some undesirable way, possibly through a slightly conductive tape. ANY sort of contact with a substance or object that could trigger a change in the screens static field will cause you problems.
I think its just the digitizer that's bad, it can't be anything else, just doesn't make sense... So, now who sells the absolute best digitizers?
I've bought fifty plus digizers from various people on eBay, I've used repair universe and can't recall ever having gotten a bad one. But who has the best?
Sent from my ADR6400L using XDA App
Just googled it and quite a few threads on various android sites where people replaced digitizer and have all kinds of problems getting the touch to work properly afterwards on thunderbolt. Must not be an easy task on this phone.
Sent from my ADR6400L using xda premium
Hi guys, this thread is for all users that have dust underneath screen problem with Sensations.
We all know that our Sensation's screen is made by Sharp or AUO. In addition, it is obvious that dust problem is real.
I just bought the phone and I really want to find out is there a connection between panel type and dust problem (so we can avoid it if possible).
Since the threads above contain a lot of uncategorised data, I decided to open new thread with a poll to get more info.
My guess that problem occurs when glue breaks and sucks in (because of vacuum) the dust captured by battery cover...
To find out which panel you have:
Use terminal emulator (free from the market) and run the command dmesg (root is not needed). It will output a lot of data.
Look for this line and report it (the numbers might not be the same): [9178.895111] Panel Type = PANEL_ID_PYD_??????
(if you can't find it, you can long press on the output in terminal emulator copy all and then paste it into an email and send it to yourself. Then do a search with "panel" as keyword).
To find out is there some dust under your screen, look closer while on max brightness or under direct light (sun, preferraby).
Thanks.
Voted. Sorry, poll does not appear from xda app. Voted from browser.
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App
Then vote in poll...
Thanks for making this poll!
Sent from my Sensation using xda premium
I wish you would have include no dust aou, and no dust sharp options. I have a sharp and no dust, but I can't vote.
I can't edit poll, only mods can...
Although it is a good idea, i don't know if relevant data would be collected over time if 2 answers would be added (no dust - panel), eg. now you don't have any dust (and voted no), and if after 2 months you "develop" dust you could come back here and vote yes...see the issue?
Yes I see, but my phone is 5 months old, but I guess it could still happen. I just wish we knew the total number of sensation owners on xda vs. How many have dust issues.
Sent from my HTC Sensation 4G using XDA App
Well, although it is too early too tell, but judging by results so far, it may be that digitizer implementation is culprit here... :/
It would be nice to know who assembles it, panel manufacturers or HTC... ?
I'm not sure how to vote on this. Truth is I have had dust on both types of screens. 4th replacement due to dust is on its way. All 4 exchanges were due to dust entering the screen.
I have an AUO screen, and here is the picture of the dust under the screen.
i have a picture of my screen with dust available { ***.imagebam. com / image /f4941c173425172 }
All those having dusts, is it located at the same position on yours ?
I've just noticed some dust...AUO screen...
But I don't mind really since I see it only on strong outside light and only if I look really close...
I'll wait some time to see how it develops and get replacement then...
i have dust, and i have AOU screen
Going on 8 months, still no dust under my sharp panel.
Sent from my SX-SP715A using XDA
I had a sharp originally that I got on launch day it had dust. Got a brand new sealed in the box AUO panel, it also got dust. It isn't the panel, its the gap around the screen between the screen and bezel. Only way to ensure you never get dust is the silcon deal.
Sent from my HTC Sensation 4G using xda premium
I just got my Sensation 4G back from HTC yesterday. I sent it in because of a pretty bad case of dust under the screen, a broken exterior physicical Volume rocker, and the fact that every call I made or received people would say they could not hear me. I had the AOU screen.
Is it possible to remove the dust thats already there? I have 2 large dustspecs on each side on the middle of the screen. Can i crack up, clean screen and reseal it?
Bothers the **** out of me. Would do the silicone if i didnt buy my phone used
Sensationaly sent from my Sensation.
AUO screen and a lot of dust under it!
Small amount of dust, Sharp screen. It oddly doesn't seem to be getting worse though, which is why I am in no rush to send it to HTC.
Sent from my HTC Sensation Z715e using xda premium
AUO screen
I purchased my HTC Sen 4G from TMO less than a month ago and now have dust under my screen. I ran the terminal emulator and found my display was manufactured by AUO (FYI this information is near the top of the printout NOT the bottom or middle took me a while to find it, hope this helps someone else). This is very disappointing. I love my Sen and hate that there is a design flaw. I am concerned that it is only going to get worse with time. I will keep this phone for at least the next two years so I want it in tip top shape at the beginning so I can keep it that way. I still have my MT3G and it is in mint condition.
Freaking fantastic. I just got dust underneath my screen from both sides. Sharp screen.