Hello all. We have about 120 Droid 2 Globals deployed across our company using Exchange 2003. For some reason it looks like the phones pull not just the main "Contacts" folder from Outlook, but it also pulls the contact sub-folders.
The issue I am having is that when I try to hide the subfolders in the contacts view on the phone, it is not hiding anything that is in the subfolders.
So for instance, I have 120 Contacts in the "Contacts" folder and another 30 in the "Vendor Contacts" folder. When the phone syncs with Exchange, it pulls all 150 contacts.
In the contacts view I have 150 contacts and when I select the checkbox to "Hide" the "Vendor Contacts" entries, it says "0 Objects Hidden" and they are all still in the list.
This is a bigger issue to some other users because some of them have hundreds if not thousands of contacts that they do not want synched to their phones.
When we were using WM6/6.5 it only pulled the "Contacts" folder so not sure why Android would do it differently.
But if anyone could shed some light on this I would really appreciate it. Thanks!
Related
Greetings,
I just moved back to the Windows Mobile world from a Palm Treo 700P after a year of suffering. I currently have the AT&T Tilt.
I noticed a problem with my contacts that is very odd. Some of the contacts, not all, are corrupted with a bunch of characters in the summary view on the Tilt. It is always right after the company name and always starts with (*PLMO*
It does not show up in any of the fields when I go to edit it nor does it show up in the Outlook 2007 fields. HOWEVER, when I do a simple search in Outlook on my contacts using (*PLMO* as the search string, it displays all of the contacts affected by this problem which tells me it is somehow attachted to a searchable field.
Another note, If I remove the company name from an affected contact, the corruption disappears but if I put anything back in that field, even a letter, and save the contact - all the characters reappear.
My guess is that this is some sort of corruption from the Palm Treo. I used Exchange Activesync on the Palm and obviously do the same for the Tilt to sync contacts, calendar, etc.
Here is an example of the text shown on one contact with a small amount of characters. It looks like code:
(*PLMO*<BDM>1</BDM><BDP>1</BDP><ANP>0</ANP><RGT>8=AAAAAAAA</RGT><PH6>1=(314) 555-5555</PH6>)
Most contacts fill the whole screen with garbage like this:
(*PLMO*<PCT>/9j/4AAQSkZJRgABAQEBWgFaAAD/2wBDAAgGBg...........same kinda characters fill the whole screen.
Any help cleaning this all up would be greatly appreciated.
Thanks in advance!
Dan
Are there hidden fields in Outlook Contacts that this type of data is stored. Why is it tied to the Company field. If I clear that particular field, the garbage goes away.
I'm trying to avoid rebuilding about a hundred "corrupted" contacts.
Thanks!
Just an FYI. Must not be a very common issue...
I found an easy but time consuming fix. You just have to export each affected contact to a vcard...delete the contact from Outlook...then import it back in to Outlook.
I tried to export all of the affected contacts to a CSV file then import them all back at once, but Outlook could not read the file that it created during the export for some reason.
I'm looking for confirmation or correction regarding my observation of a folder synchronization problem I see with ActiveSync.
Menu | Tools | Manage Folders | <hold stylus on folder to invoke pop up menu> | Folder Options
for ActiveSynch, Folder Options is not enabled, whereas with IMAP, it is.
This means that with IMAP you can choose FOR EACH FOLDER how many days of messages you want to download, and more importantly, the folder will not purge the messages on the client when given number of days pass. The benefit is obviously being able to move items to folders for safe keeping while the inbox stays lean.
With ActiveSync, it seems that all the folders obey the "download past x days" setting in the Email Sync Options set during the Outlook Email setup wizard, and all folders are vulnerable to the rolling "x-days" purge.
This difference forces me to keep an IMAP account for email while using ActiveSync for just contacts and calendar.
Is anyone else aware of this? Does anyone else agree or disagree?
Thanks in advance.
Hi I own an Omnia 7 and also own a iphone 4. I am loving my Omnia 7 but there is one thing really bugging me. I have email accounts sync and on my iphone 4 I notice on sync all sent items (sent outside of the phone) are downloaded.
I have sync'd my gmail account and inbox is fine, but when I go into the sent folder and sync nothing happens! Is this a wp7 bug or an issue with my phone? I assumed it would download all my sent emails from my account from the last two weeks but sent items inbox is empty.
Just signed up to xda but have read this forums for years but registered in the hope someone out there can help me!
many thanks in advance.
i can't speak for gmail, but with my hotmail account, after "show all folders" and viewing the sent items folder, then selecting sync this folder, i was able to get it to sync fine. all the way back to emails from may.
do you have a hotmail account you could check against? is it just gmail?
this is happening to my gmail as well. I am using an hd7.
most inboxes load but the "sent" and "outbox" folders do not sync.
One way I found around this was to sync the "all mail" folder. This will allow me to see both inbox and sent mail. however, it also shows mail in the trash
If anybody has any insight into this issue please advise. thanks
The Gate Keeper said:
i can't speak for gmail, but with my hotmail account, after "show all folders" and viewing the sent items folder, then selecting sync this folder, i was able to get it to sync fine. all the way back to emails from may.
do you have a hotmail account you could check against? is it just gmail?
Click to expand...
Click to collapse
You do the same w/ gmail and it will sync the outbox folder.
Thanks for responses and glad to hear I am not the only one. Its doing it for hotmail and gmail. Just tried suggestion by @mrroey and no joy. Its a very strange issue. I assumed it would download all my sent emails from last two weeks but not working only showing sent emails that were sent from the device itself. Anyone else getting this?
I had this same problem with Windows Mobile. Gmail puts sent mail in the "sent mail" folder. The name of the folder in Outlook is "sent items". Since the names do not match the folders do not sync as you would expect. With WinMo I just added "sent mail" as a synced folder. "sent mail" does not appear in the folders list for WP7.
Workaround: Go to settings in the Gmail web client. Create a new filter in the filters tab. Enter your email address in the from box. Click next. Check "Apply the label". Choose "sent items" from the drop down list or create the label if it doesn't exist.
Optional: Check "Apply to the conversation below"
Click Finish
This works perfectly for me.
Google uses a whacked out version of ActiveSync. It's not the Official ActiveSync that Microsoft uses for Exchange/Windows Live, AFAIK.
So there are some issues with it that may pop up.
thanks! creating labels seemed to fix the problem. great workaround.
rwhiteside said:
I had this same problem with Windows Mobile. Gmail puts sent mail in the "sent mail" folder. The name of the folder in Outlook is "sent items". Since the names do not match the folders do not sync as you would expect. With WinMo I just added "sent mail" as a synced folder. "sent mail" does not appear in the folders list for WP7.
Workaround: Go to settings in the Gmail web client. Create a new filter in the filters tab. Enter your email address in the from box. Click next. Check "Apply the label". Choose "sent items" from the drop down list or create the label if it doesn't exist.
Optional: Check "Apply to the conversation below"
Click Finish
This works perfectly for me.
Click to expand...
Click to collapse
Works OK on my HD7 many thanks!
If you don't require push email then you can just set up gmail using IMAP. You should be able to sync any folders using that method.
I need some help here...............
I am running stock mango. Phone wont sync all my contacts with any 1 client. Some are on Google, some on Facebook, and some yet on Live/Hotmail.
How do I push all of my contacts to one place for off phone storage?
Is there anyway to get all of my contacts to sync somewhere away from the phone in the event I lose my phone or all data is lost?
There must be something somewhere????
Btw, syncing contacts to Windows Live is a nightmare.
Now since you mentioned Google, I suggest you sync/backup your contacts there.
Settings, (system tab) e-mail+accounts, Google, check the box for Contacts
If you have others, uncheck Contacts in all other accounts.
Now go to Settings (applications tab) people, filter my contact list and choose whatever you like but make sure you uncheck "Windows Live".
Sync, and all your contacts should be backed in Gmail (check Contacts there from a PC).
Alternatively, if you can save your contact list as a .CSV file and import directly in Gmail (in your desktop's browser).
Thanks for the help!!
The only account that I have a checkbox for contacts in is Google, even windows live doesnt have a checkbox.
I went into setting>application>people>filter and unchecked windows live from sync and tried again, still wont load.
I have some of my contacts stored in Google, but not ALL of them!
How do I create a .csv file on my phone and export into google?
It's normal to see the checkbox only in Gmail.
Make sure on PC you check properly your Gmail account in Contacts, you should see "My Contacts" and "Imported MM/DD/YY" if you import them via CSV. Also, You might want to make sure the contacts from your SIM are on the phone (might be why you're missing some contacts).
Alternatively, you can edit your contacts yourself in Gmail.
This guide might prove very useful to you for transferring, importing, exporting contacts.
Still no dice. Cant find how to access my contacts via SIM since doing the Mango update.
This is getting frustrating. No one is having the same problem with the Arrive?
Import or Export ?
I am sorry but I am bit lost in the conversation.
What is that you want to do ?
Import Contacts in the Phone or Export Contacts from the Phone to somewhere else ?
I want my contacts exported somewhere, that way if my phone crashes or is lost I have all of my contacts stored offline somewhere safe.
WP7 says this is done automatically through Windows Live and Google......its not happening on my phone, only SOME contacts are stored in each
EnderPsp said:
Btw, syncing contacts to Windows Live is a nightmare.
Click to expand...
Click to collapse
I've historically had the opposite experience. I think Gmail contacts & calendars are both pretty inconsistent, and my Live account has been 100x better to sync with. I even had issues on Android with Gmail contacts/calendar.
Still cant sync contacts or calendar with Gmail........any suggestions? I cant be the only one with this issue, can I?
Is there an App for Google yet on Mango?
I posted this elsewhere on the forums a moment ago and it relates to getting google contacts to sync with my Nokia Lumia 800.
I set it all up nicely and then found that none of my google phone numbers were synced. I had a similar experience with my old android phone (well the opposite problem actually)
I fixed this by highlighting all my contacts in google on a PC and making sure they were all in the "my contacts" group as that seems to be the only group that the phone will sync. Once done, all of my contacts were there.
Don't sync the google calendar so cant comment
enjoy!
Hello,
My company uses hosted Exchange Server for about 200 users, we have been using BB for many years, now we are free to go anyway we want.
Questions: When viewing e-mails from exchange account, can we move them to folders and when moving folders, can we type the name of the folder or do we have to scroll to find the one and then tap to move it? Or is there any app/add-on or customization we can get to allow this?
Also, do all folders get automatically synched to phone, or do we have to select which ones? I hope it syncs them all with no questions, especially when a new one is created on outlook.
Last question, is there a unified inbox for all folders, so e-mails in all folders (not just all accounts) displayed in one screen with icons next to them indicating they are in a folder? If not, that's cool.
I am just trying to move from BB to Windows Phone, and trying to figure out if it has the features I use most frequently.
Answers would really be appreciated.
You can move emails to folders. You must select the folder from a list. There are no apps or customizations AFAIK to change that.
All folders don't automatically get synced, but when you select a folder for the first time you get the option of turning on sync for that folder. Actually to be honest I am not sure if it syncs the folder just that once or if it will continue to sync that folder automatically.
There is no unified-folder view.
Thanks for the reply.
Someone answered this question else where with:
I figured it out recently, just click on bottom right "..." and you will see all the options you are looking for, all folders are there and can be selected + unified messaging....
Click to expand...
Click to collapse
Is this possible? i don't own a WP7 device, so I can't try, can you check this please? Is this only for unified messaging from multiple accounts?
Regarding folder sync, the reason I asked is because if it automatically syncs all from exchange server, when you create a new folder on Outlook, you would not have to go back to you WP and select it. Is that the case?
Sync folders are not added automatically, you need to do so manually. The only folders synced by default are Inbox and Sent. Drafts can not be synced. All others can be but you have to set it up manually.
The assumed use case is that a user will only have a few folders inportant enough that they want to use the data and storage to sync them on the phone. Out of some 20-ish folders, I only sync 3 on my phone; the rest aren't time-critical. Exchange rules do a pretty good job of filtering the important from the unimportant for me. This way I can turn on the notification for new mail and have it mean something, rather than just have the phone buzzing all day (I get 300+ emails every day at work).
Just to add to this. They are not synced automatically but are listed automatically. You choose the folder then tell it to sync. after that it will follow the default settings for your exchange account and receive emails pushed.
Also you can pin any of those folders to your start screen. I have one for the directors, one for the CEO and one for staff that is always on my start screen.
We are using exchange 2010 at our office and it pretty much rocks. Also IE9 on Windows phone mango fully supports all outlook web mail options. Works great to access the extra calendars like rooms and such.
In your contacts also you can search the exchange server for an address. Exchange support rocks in windows phone.
Also download the emulator, setup an account and try it out. I think that's possible at least as you can test apps on the emulator.
lastly it also follows exchange rules. You can wipe the phone from (even the user can wipe there own) right through OWA on exchange 2010. Also you can set rules to force pin locks and i think although i haven't tried it, limit what the user can do.
Oh and one more thing... it has sharepoint built in. I haven't tried it yet as i just set up a sharepoint foundation server to pitch to the admins once i've worked more on it. That and onenote