Greetings,
I just moved back to the Windows Mobile world from a Palm Treo 700P after a year of suffering. I currently have the AT&T Tilt.
I noticed a problem with my contacts that is very odd. Some of the contacts, not all, are corrupted with a bunch of characters in the summary view on the Tilt. It is always right after the company name and always starts with (*PLMO*
It does not show up in any of the fields when I go to edit it nor does it show up in the Outlook 2007 fields. HOWEVER, when I do a simple search in Outlook on my contacts using (*PLMO* as the search string, it displays all of the contacts affected by this problem which tells me it is somehow attachted to a searchable field.
Another note, If I remove the company name from an affected contact, the corruption disappears but if I put anything back in that field, even a letter, and save the contact - all the characters reappear.
My guess is that this is some sort of corruption from the Palm Treo. I used Exchange Activesync on the Palm and obviously do the same for the Tilt to sync contacts, calendar, etc.
Here is an example of the text shown on one contact with a small amount of characters. It looks like code:
(*PLMO*<BDM>1</BDM><BDP>1</BDP><ANP>0</ANP><RGT>8=AAAAAAAA</RGT><PH6>1=(314) 555-5555</PH6>)
Most contacts fill the whole screen with garbage like this:
(*PLMO*<PCT>/9j/4AAQSkZJRgABAQEBWgFaAAD/2wBDAAgGBg...........same kinda characters fill the whole screen.
Any help cleaning this all up would be greatly appreciated.
Thanks in advance!
Dan
Are there hidden fields in Outlook Contacts that this type of data is stored. Why is it tied to the Company field. If I clear that particular field, the garbage goes away.
I'm trying to avoid rebuilding about a hundred "corrupted" contacts.
Thanks!
Just an FYI. Must not be a very common issue...
I found an easy but time consuming fix. You just have to export each affected contact to a vcard...delete the contact from Outlook...then import it back in to Outlook.
I tried to export all of the affected contacts to a CSV file then import them all back at once, but Outlook could not read the file that it created during the export for some reason.
Related
My phone = HTC wizard (WM5)
I sync with my university's Exchange 2003 server.
OK, the other day i took three pics (100-150KB each) with my phone camera. I tried to email them to one of my hotmail accounts. I did this by clicking on the pics (in the Pictures & Video folders) and selecting "Send". Then It asked me to select an account and i choose "outlook" which i assume is the email i sync with exchange because the only other option was MMS.
Then i clicked on send/recieve and it synchronised with exchange etc, but then it said Attention Required and the emails had not been sent. I tried this many times but could not get the emails to be sent. When i connected my phone to the computer and tried it thru my computers activesync, it still didnt send the emails, giving me support code 1 error.
That support code isnt even listed with the others here.
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
i even tried changing my activesync settings to download full emails and full attachments (i.e. not only if attachment smaller than <insert number>KB.
in the end i gave up and deleted the emails. now when it connects with activesync i get no problems and no support code 1.
I am just wondering why it couldn't send a few simple emails with pics attached.
ALSO, since im making a thread anyway, my outlook.ost file is 0KB. Is that normal?
Similar problem with HTC Touch Diamond
Hello friends,
I am having similar problem with my Touch Diamond. A few of my contacts fail to synchronize. I get the error Support Code:1
Any help??
Have you tried duplicating this again at all? Like with just one pic.
Support Code 1
Hi people,
Hi had this ERROR when I was synchronizing all my stuff in my kaiser. I found the solution with my friend google and this forum:
Click Start > Run and type the following: Regsvr32.exe %Windir%\System32\ole32.dll
Click OK, Reboot your PC. Sync again.
After reregistering ole32.dll, you should scan all items on your mobile device for unsynced annotations. If there are, CHANGE the item on the mobile device and sync. This is the only way to keep all your changes made and sync them to your desktop PC.
Some of the items where having issues and that was the origin of "the support Code 1"
active sync support code:1 Alltel Touch Pro
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Can anyone suggest a button mapping program, the windows one only sees
the 'red' button as programmable? I'm also looking for a 'how-to' to use
SPB's P+ & Mobile shell instead of the touch3d thing. I have Resco Regedit
and Resco File Explorer.
Thanks
Activesync Support Code 1
I hope this is helpful to someone with Activesync problems.
I sync my AT&T Fuze with Outlook on my desktop using Activesync 4.5 on XP. Contacts, calendar, tasks, notes. My first sync just loaded up my Fuze from Outlook, based on existing data that was previously synced with 8525. Subsequent incremental syncs worked fine, until one day I started getting the infamous Support Code 1 along with a long list of Fuze updates that would not sync to Outlook. I was amazed at how little information there is on the web about these types of Activesync errors.
I finally figured it out. I had imported a new Outlook data file into Outlook, because I needed to convert it from Outlook format to Outlook Express format. After the conversion, I had left the second Outlook data file (mail, calendar, tasks) in Outlook, even though it was not being used. Apparently, the presence of this second Outlook data file was enough to confuse Activesync and prevent the syncing of new updates from my Fuze. After I deleted all traces of the data file from Outlook (and thus had only my single main data file), Activesync began working again, and the Support Code 1 did not occur. I realize that I am just describing symptoms, but since I can do what I need to do, I am not digging deeper. Perhaps there is a way to tell Activesync which Outlook data file to use, but I don't care.
change contact-pictures to 240x320 pixels
Make sure your contact-pictures do not exceed the 240x320 pixels format as larger pictures cannot be synced in outlook!
fuzzynco said:
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Click to expand...
Click to collapse
How do you scan for offending items on the phone? I have this same issue with 25 birthdays and anniversaries on my phone. They don't show up in the calendar on the phone or in Outlook 2007, though. How do I find them?
XP & activesync v4.5 support code : 1
ibrubeer said:
How do you scan for offending items on the phone?
Click to expand...
Click to collapse
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
rhfritz said:
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
Click to expand...
Click to collapse
Wow! Time flies, and it didn't take long for my reminder to reply to this to get buried WAY at the bottom of my Inbox. Sorry for the delay. The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
I have since then flashed a couple of times, so I'm not sure if it got fixed by flashing or with the Outlook solution. Needless to say, I haven't had this problem since, so I suspect that it was a random problem that got fixed at least by reflashing. Sorry.
ibrubeer said:
The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
Click to expand...
Click to collapse
I fixed it through outlook as well. Though I did find some way to see the event on the phone. Thanks!
Hello,
I am going to try and get an HTC Touch Pro from Vodafone UK when they get themselves into gear and specify a real release date for the device but have the following question.
I ahve all my contacts listed in an excel file, name in first, home number in second, mobile third and work 4th. When I get my touch pro, is there a way to import these contacts from this excel document into contacts on the phone?
Thanks
Regards,
Neil
Not that I know of. One great thing about this device however, is every new call (in or out) that comes through the phone offers to add the number to the contact list. If the number is in the correct format in Excel, you should be able to click and dial the number. Then hang up, fill in names.
That sounds like the long approach...and of course, if your contact list is like mine, that is 400 calls you hang up on, and a lot of minutes on your plan for the month.
THANK GAWD FOR OUTLOOK...HAVEN'T HAD TO MANUALLY ENTER A NUMBER IN 4 YEARS!!!
there is a way
sync your phone with outlook, go to outlook import
and then import from another program or file, and see what options is best for you there
import it into contacts...
you should be able to use ppcbckpcontacts that someone on here wrote and posted a while back. It recognizes excel without having to sync to outlook.
are you serious bro? Wow that is too much work. Get software called PIM. It is free PPC Pim Backup and you wont need to use outlook or excel. Just back it up, restore.. Set it andddddd forget it
I can't get either of the two programs you all suggested to work. They keep telling me they are not valid win 32 applications.
Any other ideas and also I do not wish to use Outlook or Outlook Express. The only contact databases I wish to use are the contact list in Opera, Windows Vista Contacts folder or my Excel Telephone list whcih I ahve started.
Any ideas?
Thanks
Regards,
Neil
rctneil said:
I can't get either of the two programs you all suggested to work. They keep telling me they are not valid win 32 applications.
Any other ideas and also I do not wish to use Outlook or Outlook Express. The only contact databases I wish to use are the contact list in Opera, Windows Vista Contacts folder or my Excel Telephone list whcih I ahve started.
Any ideas?
Thanks
Regards,
Neil
Click to expand...
Click to collapse
Try running them on the phone
Your best solution is as what mospantagruel suggested.
Sync your PDA to your PC/Notebook
Open Outlook (your contacts should be synced)
Try to export your contacts to excel and study the fields name
Either move your contacts from your existing Excel worksheet or modify it (the fields name) to match the one you exported
Go back to Outlook
Import from Excel
Ok, As I stated in my first post, I do not have a phone yet which is why I said that so I kind of expected applications for the pc.
and again, I DO NOT WISH TO USE OUTLOOK OR ANY PART OF OUTLOOK IN ANY SHAPE OR FORM.
I agree with the Outlook technique, even though I've just installed PIMBackup to backup my machine before sending it to repair, and that program seems very very good. Might be feasible to do it through IPMBackup.
But on Outlook it will be much easier...
(God Bless Microsoft for the office suite... it is just great!)
after flashing bunches of times, and for some stupid reason importing contacts from the sim each time and then having it sync with google, i have 6 or 7 identical numbers under each contact.
any ideas of how i can pare 'em down to just the one?
thanks!
Go to your gmail which is here http://gmail.com.
Login and then select contacts on the left side and edit away.
ps: maybe not a good idea to import sim all the time...the first time should be enough because it with auto sync to your gmail account.
that's kinda what i've resigned myself to. i guess i was just hoping that some dev had had a similar prob and had written a quick app...
oh well...
Im not sure if anyone would spend time writing an app that does that because not many people have that problem.
I guess you could use Outlook to import the contacts and see if it detectes the duplication. Or if you do some analysis on Gmail's export format, I suppose you could use regular expression to do the job as well. As zeezee said, it probably doesn't worth it to develop an app for this.
Had the same problem a while back, easiest way i found was to login to your gmail account, export all contacts as a .csv file. Open it in excel or any spreadsheet program and delete the numbers out of all but one column for each contact. After that save the file (might want to keep a copy of the original just in case), delete all your contacts from gmail, then import your edited .csv file. Let me know if you have any questions.
If you login into gmail, amd export you contacts as a cvs, then clear all you contacts and re import the csv, google will detect the dupes, and fix it for you
For best results log into Gmail and select contacts.
Check each one of the dupes and select merge contacts.
This way you won't lose any detail in case contact 1 has the email
and contact 3 has phone number and home address.
I have to do this after a day of flashing because my MyFaves numbers
always get added back into Contacts.
Hello all. We have about 120 Droid 2 Globals deployed across our company using Exchange 2003. For some reason it looks like the phones pull not just the main "Contacts" folder from Outlook, but it also pulls the contact sub-folders.
The issue I am having is that when I try to hide the subfolders in the contacts view on the phone, it is not hiding anything that is in the subfolders.
So for instance, I have 120 Contacts in the "Contacts" folder and another 30 in the "Vendor Contacts" folder. When the phone syncs with Exchange, it pulls all 150 contacts.
In the contacts view I have 150 contacts and when I select the checkbox to "Hide" the "Vendor Contacts" entries, it says "0 Objects Hidden" and they are all still in the list.
This is a bigger issue to some other users because some of them have hundreds if not thousands of contacts that they do not want synched to their phones.
When we were using WM6/6.5 it only pulled the "Contacts" folder so not sure why Android would do it differently.
But if anyone could shed some light on this I would really appreciate it. Thanks!
Totally frustrated with Windows Live today! I've been called an MS fanboy, and probably am thanks to my preference for their "ecosystem," but after the Bing Maps fiasco and today's contact list issue, they're about ready to lose me.
I need to migrate my contacts (about 500) from one Live account to another. Until this point, I've managed my Live contacts mostly through the use of my Windows Phone 7 and Windows Live Mail (I'm not on Hotmail too much).
I've tried exporting my contacts from both Hotmail and Windows Live Mail, and tried importing into each of these. However, the fields just don't match! For example, I've put in names for the "spouse" for each of my contacts and, while they EXPORT, neither Hotmail nor WLM will IMPORT them!
Hotmail seems to have the most thorough export, but it won't even import it's entire export! WLM does an even worse job of exporting AND importing! WLM does ask me how I want to map the fields I'm importing, and matches most of them correctly, but the list of fields I can map to is incomplete, and even fields that exist in WLM don't show up in the list of mappable fields ("significant other", for example). GRRR
How can there be three distinct ways to manage a single contact database (phone, Live Mail, and Hotmail) and while they all seem to sync fine in the background, I can't export and import between them?!?
(On another note, I really don't like gMail's design, but don't like Hotmail much better. I guess I'm an old-school desktop client guy because just trying to get things done in Hotmail today really made me feel like I was using a beta! Pages weren't loading, pages were dumping me back to weird places ("Beauty of the Web?!?") and the options were tedious and counter-intuitive. I was editing a contact and couldn't for the life of me figure out where the link back to the main contact list was aside from hovering over Hotmail and clicking "Contacts" again. JUST. BAD. New features like Sweep are cool, but the design around the functionality is horrid.)