[Q] Wireless Sync Freezing - Windows Phone 7 Q&A, Help & Troubleshooting

Is anyone having issues with Zune wireless sync feature on their Windows Phone? My phone will always start a wireless sync, but it will always freezes partway through. I've tried all of the things listed below, but have had no success getting the phone to perform a complete wireless sync.
- uninstalled and re-installed the Zune software
- removed the phone and re-setup the phone wifi sync within the Zune software
- confirmed the Zune software is open through the Windows Firewall
- tried turning off Microsoft Security Essentials
- updated the router firmware
- changed the router settings to WPA2-AES from WPA2-AES+TKIP
- changed music/picture/video syncing to "manual" sync
- have podcasts set to sync "all"
- tried doing a battery pull on the phone
None of this has helped me to complete a wireless sync. I'm trying to sync a Samsung Focus using a Linksys WRT54G2 router with Windows 7 64-bit. Anyone have any solutions?
Thanks!

Do you have a microSD installed in your phone?

Nope, I haven't installed a microSD card on the phone.

Interesting. I had something similar to this happen onto my phone before it just stopped wirelessly syncing entirely. After 10 minutes, almost on the dot, it would attempt to do it--go to the gray "connecting" screen. The PC wouldn't register it, and nothing would happen.
Of course, now my phone doesn't even try, and nor does the one I got to replace it to fix this issue, so you're a step ahead of me.

I'm having the same problem. I haven't tried to wirelessly sync in a long time, but not that i am, it starts to do it, and it goes about 40-60% complete....then doesn't go any further...
I've tried a couple of things as well. Reinstalled zune, checked the firewall setting, disabled and re-enabled the wireless sync function...and nothing seems to make it wirelessly sync 100%
can't seem to find anything about it online....

Related

Activesync acting up - Guest account only

For some reason this problem keeps coming back..
When I go to Activesync on my 750 it shows a different screen that says "To sync with a desktop computer, install ActiveSync on your computer and then connect this device."
When I plug in via USB or to go Menu/Connect via Bluetooth it starts to connect (open ports, establish connection, etc) but the desktop pops up a warning that says "Synchronization cannot be completed successfully..."
This appears AFTER I have already synced the device once or twice and the profile already exists on my desktop.
This happens regardless of syncing with bluetooth (which used to work) or with USB (which also used to work).
I reinstalled ActiveSync 4.5 on the desktop. The original profile was wiped away, and I was able to sync with the device again.
Now the problem came back..!
Any idea what this is? It seems like a device issue because I can never get to that normal "spinning arrows" screen on the device, only this warning screen.
Your help is appreciated!
- soft reset, no help
- reinstall activesync on desktop, no help
ok got it... deleted the profile on the desktop (disconnect device, on desktop go to File/Delete Mobile Device)... soft reset device... reconnect device to desktop...
how do i delete the profile from the device, i think that is corrupt? keeps doing the same thing.
Can you try to go to settings/connections/USBtoPC & disable advanced network functionality?
"synchronization could not be completed"
sorry, wrong thread, can't seem to remove
Update: Okay so I know how to fix the problem (delete profile from desktop, soft reset device, connect via USB)... but the problem keeps coming back.
It seems like the profile keeps getting "lost" on the Treo because that screen that I mentioned (without the spinning arrows) keeps coming back and it should only appear when there are no profiles on the device.. am I right?
Also seems like I am the only one experiencing this issue, I guess.
not the only one ive been trying for days to fix this issue and now my phone hard reset itself and wiped all my contacts/appointments etc. hmmm....... did you have a happy ending?
ActiveSync is not finding my profile?
"I know that this is an old thread" and I am bumping it anyway.
I am now having the same issue a HTC touch pro.
I cannot seem to find an actual solution to this problem, having to delete my profile every two days is not what I would call "a solution".
I cannot seem to find anyone that can help me on this issue, nor can I find the thread is it seemed to address this with a solution - only more questions.
If anyone could help me out here it would be much appreciated, thank you.
my symptoms:
contacts, appointments, notes and tasks are all missing from my phone.
Upon connecting ActiveSync, computer and phone both believe that synchronisation has occurred perfectly. In hindsight I am wondering if it has got something to do with the phone creating a new, blank profile in synchronising with that?
We in you try to change the settings so that it will synchronise them again, all of those checkboxes are locked so that they cannot be selected, almost like you are in the wrong profile and outlook is preventing you from syncing with a profile.
The only "solution" that I have discovered to this thus far is to delete all of my Outlook profiles, and then begin from scratch again

Activesync - why no manual sync?

When I changed my WM-2003 smartphone for a new HTC S710 I had to upgrade Activesync to version 4.5.
This has a most undesireeable feature of syncing every 5 minutes when connected to my PC - does any one think this is a wanted feature? Can we petition Microsofte to remove it?
Searching the net I found a couple of sugestions for stopping this happening. One was to change a registry setting on the PC to disable sync on connect - Trid this but it had no effect. The other was to create a 'dummy' server on the phone and change the schedule settings to manual and then delete the 'dummy' server (the schedule option is greyed out normally) - this had no effect either.
My phone still insists on syncing every 5 minutes.
I would like it to sync on first connection, but if I am copying a lot of files to the phone (Music/Videos from itunes for which I have a script to update them automatically when I connect my phone so I have something new to watch/listem to every day) then the 5 minute auto sync interferes with this - slows down the file transfer and in some cases Active sync disconnects the phone and I have to re-start the transfer.
I could just remove the SD card - but its a lot easier to dock the phone walk away and come back later with everything update at least it would be if active sync did not try and update my contacts/emails every 5 minutes.
Another problem is that if I accidently un-dock the phone whilst it is doing one of these unwanted sync's then it usually corrupts my contacts/mail on the phone and I have to do a total re-sync - sometimes requiring a delete of the partnership to get it to work again.
Manual sync in 4.5?
Has anyone solved the problem with the missing "Manual Sync" in ActiveSync 4.5?
Previous versions of ActiveSync had a "Manual Sync" option, in that you had to click "sync" to sync your mobile device (I have an HTC 8525 and Windows XP pro PC, USB cable to PC) .
I tried adding a "fake" Exchange server, but it still automatically syncs the 8525 about every 5 minutes, and immediately when I connect. The "Schedule" menu option is now enabled, and it shows "Manual" in both the PC's activesync and on the 8525.
But-- it still syncs upon connection, and about every 5 minutes as long as it's connected.
Anyone find an actual solution to this one?
Solution
There is a solution by editing the registry:
Something about ActiveSync’s 5-minute sync feature -- http://www.gpcarreon.com/?p=592
Short:
* How: Fake Reg Key so that ActiveSync thinks Device is not cradled
* With: http://ceregeditor.mdsoft.pl/
* Key: HKEY_LOCAL_MACHINE\System\State\Hardware\Cradled
My batchfile:
CeRegCMD.exe -w -kn "HKEY_LOCAL_MACHINE\System\State\Hardware" -vn "Cradled" -vd 0
it works, device stays connected (transfer, deploy, etc..) but AS is fooled
have phun..
qp

Preventing Windows Mobile Device Center Popup

Does anyone know how to keep Windows Mobile Device Center from popping up everytime? I do not use USB sync, as I'm using DirectPush for Exchange mail. I also rarely have to do anything to the device other than charge it, or use MyMobile to send/receive texts.
I had this same problem with ActiveSync, only that actually brought up the synchronization wizard every time. This is a little better, but I don't want to see that window at all. In my office, I leave the phone on USB so I can use MyMobiler, but I frequently pull it off the cable when I leave the office for something. As an IT guy, I don't get to sit around for too long...
I was able to fix this. First, I stopped and disabled both WMDC services under Computer Management > Services. Then, I found mobsync.exe in the Windows/System32 folder, went into "Permissions" for it, took ownership, then removed all the accounts except the "Everyone" permissions. For Everyone, I set it to "Deny All".
I now have no WMDC or sync stuff popping up. It's great. I can still browse the phone from My Computer > TYTN II. I can also still use MyMobiler to control the phone from Windows, so this doesn't kill the USB connection at all.
Hope this helps someone.

I Hate Activesync. Hate. It. Device simply not connecting

XDA Exec, all of a sudden, it no longer connects.
"Activesync cannot connect to the windows mobile powered device. To troubleshoot the problem, click OK."
Uninstalled AS, Downloaded 4.2 AS, switched USB port, disabled firewall and antivirus, nothing works.
I'd hate to have to wipe my device, coz it's a pain to get it back to normal, coz I don't have any fancy backup solutions. Also have Push Email running on it, but I suppose that could be be re-setup manually.
It's been syncing happily for ages over the air, and I connect it basically only to allow me to install programs. Which I can't do now.
P. O. S. Software.
Any ideas?
lelepu said:
Downloaded 4.2 AS
Click to expand...
Click to collapse
How about downloading 4.5 AS and seeing if that works...4.2 is the old version of AS...
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/activesync45.mspx
i found that my firewall settings changed to 'no exceptions'. Disabling this enabled activesync, yay.
Alternatives
Contacts:
www.dashwire.com, You download a cab...you sync everything on your phone from your contact files to the site. You can use a web browser to access / edit contacts...or just leave it to the phone to change and edit...and if you need to hard reset, you can re-sync after you reinstall Dashwire.
NueMassStorage
http://handheld.softpedia.com/get/System-Utilities/Communications/nueMassStorage-67900.shtml
Download this program, go to Start - Settings - Connections - USB To PC and plug in your phone. It makes your phone a USB device. The data transfer is at least 2x the speed of Activesync
Nuevasync.com
Sync your Google Calendar via net.
Check em out if you want...I never use reg activesync anymore.

Market Gmail contact sync issues

I installed the gmail update that was in the market. Since I installed it, my contacts have not synced with gmail. I noticed my phone was not sleeping and started looking and I found that the google contacts were not syncing but would try and after a few minutes it would get this error message:
Sync is currently experiencing problems. It will be back shortly
This has been happening for 7 days and after the sync fails it trys again and prevents the phone from sleeping. I have tried removing this update and I have been unable to. The only solution I know is to wipe the data and flash the rom again. Is anybody else having this issue?
I am on a stock ROM and i still get stupid issues revolving around Gmail. The giant POS keeps my phone trying to sync all day, so I use ATK to simply kill Gmail, then go into running applications and stop the sync.
It is VERY annoying.
I did some more testing and here is the strange thing. The mail and calendar sync with no problems. It is just the contact sync that causes this error. I made a change to a contact while logged into gmail on my pc. I enabled the contact sync and after a little while it gave me that error. However it did sync the contact and change I made on the pc was reflected in the contact now on my Evo. So I did it the other way and changed a contact on the Evo and synced again. After getting the error message I checked the contact on my pc and the change was there. So the contacts are syncing but something is not telling the evo that the sync was completed properly. Anybody have any ideas what is causing all of this? I have to leave it disabled for the contacts if I want my phone to sleep.
Though I have encountered the same problem as described but I would like to eliminate the connection issue first. My interest is to sync contact from gmail to phone (a Samsung Galaxy S with Android 2.1). Normally I will not use 3g (GPRS is too expensive in this part of the world) but connecting thru wifi. I am very sure the connection is thru as I am able to access my gmail account thru the phone browser. I then get to phone menu and start syncing (setting, sync) but got the "sync is currently experiencing........" error message. My question is whether there is any restriction that sync must go thru 3g (GPRS) connection or not.
- JayCee
juliantchan said:
Though I have encountered the same problem as described but I would like to eliminate the connection issue first. My interest is to sync contact from gmail to phone (a Samsung Galaxy S with Android 2.1). Normally I will not use 3g (GPRS is too expensive in this part of the world) but connecting thru wifi. I am very sure the connection is thru as I am able to access my gmail account thru the phone browser. I then get to phone menu and start syncing (setting, sync) but got the "sync is currently experiencing........" error message. My question is whether there is any restriction that sync must go thru 3g (GPRS) connection or not.
- JayCee
Click to expand...
Click to collapse
I have tried it connected via wifi, 3G, and 4G. For me it didn't matter what connection I was using I still get that sync error when syncing the contacts.
Well I thought everything was fine until today. I noticed my awake time was once again the same as the up time. I got to looking and not it appears as if the google calendar is hanging on the sync. It does not give an error like the contacts does but the sync icon never goes away. I unchecked it from the sync and the phone is sleeping again. I don't know what is going on. Time to factory reset and flash the rom again.
Same issue. I've flashed several different roms in the last few days. Any rom that has the updated Gmail app is causing my contacts to "loop" in the sync and eventually give me the "currently experiencing" error message with lovely "!" (thanks, needed that). Older versions work fine.
Here's the wierd part...
I added a contact online and it still synced perfectly to the phone.
I added a contact to the phone and it showed up online.
THUS - I believe this is a phantom error message.
Hope that helps. I'm annoyed myself. I wanna update but keep running my old backup since sync isnt an issue with the older gmail.
Slightly off topic, but task killers are completely worthless, especially on Froyo.
--
Sent from my HTC Supersonic using Tapatalk Pro.
I believe the error message is invalid as well. But it keeps the phone from sleeping because it keeps trying to sync. The only fix is to enable it, sync, then disable the contacts from syncing. Has anybody been able to find out any information as to what is going on with it? I was wondering if it is something that we can report as a bug to either htc or google.

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