Database Info

Do I need to Return as Faulty?

I have the normal speaker volume issues but also I've noticed some even more annoying problems:
1 - The speaker on my TP seems to suffer form its own interference. When the speaker is being used during a call I can hear the usual buzzing sound that mobile phones make when they're near speakers in its own loudspeaker?! Surely this isn't right? Anyone else get this?
2 - When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens just before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying, though.
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this? Please let me know if you do OR DO NOT have this problem also so I know whether to return it as a faulty handset or not.
Thank you in advance,
LLOYDY

I had the same symptoms as you are describing, as well as the following:
http://forum.xda-developers.com/showthread.php?t=419761
Do you get this problem too? try playing a music file so the speaker is functioning and download a file from the internet. I only found the interference with a GPRS signal and not HSDPA.
If I were you I would get it replaced. This is what I did and the replacement did not have this problem.

Hi, Thanks for your reply.
Yes I get this same issue. When using HSDPA and using Opera say there is no interference. However, when using GPRS and playing music the interference is REALLY annoying over the top of the music.
Is this not normal? Also did you get the annoying popping sound too?
LLOYDY

That's all right, glad to help, what this forum is here for.
Yes I used to get the popping sound ocassionally too. It is not normal, confirmed by the fact that my replacement unit doesn't suffer from these issues.

Excellent. Good to know (Well, in a way!). Just emailed the retailer (Expansys) about getting an exchange sorted out so hopefully I will hear back from them by the end of the day. I haven't dealt with them before (this phone was my first time) so this will be the test to see how good a retailer they are.
Again, thanks for your help. I'll post updates here for others with the same problem etc.
LLOYDY

My phone was fine for 2 months and now the speaker 'pops' (and picks up that 'gsm sound' occasionally). I replied to the other thread about this too: http://forum.xda-developers.com/showthread.php?p=2884075

I too had the GSM noise problem which seemed to get worse as the phone got warm after extended use.
Even though everybody I showed the phone to commented on the noise, upon return Expansys insisted on "no fault found" after pratting about for 3 weeks about it.
In any event, the threat of legal action seemed to being them to their senses but I will not be getting my replacement from them.

Local HTC service took my TP in for a motherboard replacement due to this problem (I kinda went around expansys altogether..): http://forum.xda-developers.com/showpost.php?p=3018645&postcount=6

I would suggest to anyone coming across this problem to return the handset immediately and ask for a full refund (under the long distance selling rule, believe allows you 10 or 14 days to return the device, no questions asked) . Don't faff about with relying on proving to them there is a fault, that is a recipe for stress.

Phone is autodialing people in favorites!?!?

Anyone experienced that the phone by itself is calling people in the favorites list. It happend the first time two days ago.
I didn't carry the phone, so it couldn't be the old accidental "phone in the pocket" dials.
I had the bluetooth headset (Jabra JX10) switched on and connected but in another room (less than 10 meters away).
The phone dialed the first number 10 times in 10-15 minutes, then started with the next number in the favorites list.
Ideas anyone?

Screen lock issue?

A ghost maybe???
No idea here... sorry

Has it ever happened when your headset is very close to the phone or not switched on at all?

I had this happen to me last Saturday when it called the first favorite 5 times in a row. At the time however the TP was in its pouch, in my front jacket, supposedly locked and on standby. But I did have my Jabra BT3030 connected to it at the time.
Haven't had this happen before or since.

Coromoto said:
I had this happen to me last Saturday when it called the first favorite 5 times in a row. At the time however the TP was in its pouch, in my front jacket, supposedly locked and on standby. But I did have my Jabra BT3030 connected to it at the time.
Haven't had this happen before or since.
Click to expand...
Click to collapse
Even worse...
I had it, laying on the table, in the pouch. No headset connected.
Because of earlier problems (called somebody 10 times when in my shirtpocket) I use Sensorlock.
-My battery settings let it sleep in 1 minute.
-Still I had three calls to the first person of my favorites list.
-And I am 100% sure I did not touch it.
-And with more then five minutes between the calls.
I just cannot find out what went wrong. But it is possible that Sensorlock does not always work well.
Now my first name in my favorites is mr. AAA with a fake number. This hobby is too expensive to me as it did an international call.
Huib

I had the same issue as well, and it terrified me. Phone called a contact for about 10 times in a row, while it was simply laying on a table.
I had installed Sensorlock a couple of days before, so I also have the impression it is the culprit.

same here
I confirm this happened to me a couple of times. Before reading this post, I thought it was due to the case being too tight around the phone.
At all times I lock the device before placing it in the case.
Yesterday I've had around 10 calls made to the last number dialed and the previous one, at random intervals (between 1-2 min and 20min).
Bluetooth was on, secured (use it inside the car with a Parrot device - but that was not the case).

I think you have to find first who used you BT headset guys becides blaming the TP. LOL (just joking but sounds very ghosty/funny)
This f****ng case is a pain in the @ss. I 'm gona change it.

freco said:
I think you have to find first who used you BT headset guys becides blaming the TP. LOL (just joking but sounds very ghosty/funny)
This f****ng case is a pain in the @ss. I 'm gona change it.
Click to expand...
Click to collapse
as for me, bluetooth was never on when this **** happened twice.

Frustrating Video Out/TV Out Behavior

Hi, everyone.
I searched for this and didn't find anything, but it's a little hard to know what to search for.
I use WunderRadio to listen to Internet radio. A few weeks ago, the Video Out (TV Out) screen started popping up at random times, usually when I was tapping something on the menu or on the screen. When it did, it was almost impossible to close and it really messed up my listening.
Some days it wasn't too bad. Sometimes, when it got really frustrating, a soft reset would stop it temporarily (or at least slow it down). When it was at its worst, though, nothing helped, and it was impossible to listen to WunderRadio.
It wasn't only in WunderRadio that this would happen--it would pop up occasionally in other applications, as well. But it was the most frustrating by far in WunderRadio.
I recently did a hard reset, so I only had a few applications installed. I first assumed that this was being caused by WunderRadio, so I uninstalled it. I still kept seeing that Video Out screen.
I selectively uninstalled applications and thought a couple of times that I had identified a program that was causing the problem. However, it kept coming back, seemingly regardless of what was installed or uninstalled.
A few days ago, this stopped happening. I haven't seen the Video Out screen a single time. I don't know if it has fixed itself (I doubt it) or whether it will suddenly reappear.
At this point, it seems like this could be due to faulty software, firmware, or hardware.
In July, I had a similar thing going on. I don't know if it was related to this or if this is just a coincidence. The phone all of sudden decided that it wanted to redial the last number called--over and over again! I would think I had it stopped, put the phone in my pocket, and get a call from a contact asking if I had called them. No, I hadn't, but my phone had!
As with the Video Out problem, sometimes a soft reset would help. Often, however, I ended up just having to turn the phone off for a few hours, then cross my fingers and try again.
With both of these problem, I was hesitant to send the phone in for warranty repair, because they were both so unpredictable that the repair shop would probably be unable to make either of these symptoms appear. My fears have since been borne out by the fact that both problems seem to have been solved--at least semi-permanently.
On the other hand, either or both of these problems could come back at any time!
Can anyone tell me what's going on here and what I can do about it?
Thanks in advance!

Are you using a wired headset? Maybe the pins are a little off and acting like the tvout cable USB pins and that's triggering it.
You should try to think if there is any correlation between a wire headset and this activity.
Also, do you actually use TV-out? You can just disable it entirely by a registry tweak so it won't be able to popup if that helps.
If you need anything further feel free to PM me since it's unlikely I'll find this post again

Good point! Yes, I am using a wired headset--most often when I'm listening to WunderRadio--which would explain why it happens most often when I'm listening.
I switched from headphones to earphones the other day, and that could very well be the reason it's no longer happening.

It's either the headphones or your USB port that's bad. But since you've said the problem has went away with new headphones, I'd say it's those. But it's a guaranteed hardware issue, although not necessarily the phone.

I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!

jjjacksonjjj said:
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
Click to expand...
Click to collapse
hehe does your keyboard repeat too quick? Settings - Personal - Buttons and reduce the repeat rates on 'up/down control'...on and stop eating so much candy while playing with your phone

Hello twice before caller hears me?

When I receive a call and slide the green phone symbol to answer, the caller never hears my first hello or two, only hears me after a few seconds go by.
At first I thought it was network related but it has happened in a few other places too including bluetooth in my car.
Any ideas where I can look for the problem?
Phone is unrooted.
Thanks.

Actually, now that I think of it... I believe I might have this issue as well. I can think of a handful of similar instances where this has happened, but it took this thread for my mind to connect the dots. Time to do some testing...

Yeap. Same here. I learned to be quiet for a few seconds. But then there are some like my brother who would get irritated that he doesn't hear me as soon as he picks up.

I really want to say this is an AT&T problem. I have been wondering the same thing. This also happens to me. But not just this phone. All my phones for the past two years. Including my n5. And if you search this problem in Google it's common on our network. And across many phones.

New Samsung Galaxy S8 Plus - Echo on the other end when made or received calls!!!

Friends,
My new Samsung Galaxy S8 Plus is just a week old now but getting severe Echo on the other end when made or received calls!!! I am with EE in the UK.
When I call someone or I get call from someone, party at the other end is complaining that he/she getting their voice echo'd badly, but at the Galaxy S8+ end no issues perfect sound. I tried calls with speaker phone ON and Headphone connected - both cases no echo at the other end!!! Echo is there only when use mobile in the normal way!! Only other reference to this I have seen is below entry in XDA Dev forum, no solution yet!!!
https://forum.xda-developers.com/gal...calls-t3605689
As I said when headset or speaker phone ON on Galaxy, no echo at the other end. Also I could see when Speaker phone is switched off Echo gradually goes down though first 30 sec after speaker off echo is maximum. I removed cases and screen protector and tried same issue. Also tried with Voice over Wifi OFF - No difference. tried calls in different areas like place with good signal or bad signal every time same experience. But @ Galaxy S8+ end everything is perfect, No issue at all!!! Also called from land line and different phones from different networks, all have same problem - Echo at the other end!!
Any suggestions..?? Not keen to return phone as it might take weeks to get a replacement and again had to copy all data etc.
Galaxy S8+ great looking phone but can't make any calls!!!
Thanks
P***d of S8+ User

anyone had same experience..???Anywhere ..??

I have noticed it I think it is the voice security being turned on. I remember that from my Touch Pro days.

I have noticed it I think it is the voice security being turned on. I remember that from my Touch Pro days.
Any idea what setting change I need to try..? Any reference anywhere on this..?? Please help. thanks.

GalaxyS8Plus said:
anyone had same experience..???Anywhere ..??
Click to expand...
Click to collapse
Even your punctuation marks are echoing.

Any help..? Any one had this before..??

I experience echoing from time to time with this and other phones. I'm on AT&T in the US and I usually find when it happens it has more to do with the network than the phone/hardware. We were having issues with the company phones, mix of Motorola, Samsung, Apple, etc. and different phones in different locations were experiencing the problem. AT&T was doing some upgrading within their system during the time frame according to our sales rep so your issue may lie with your carrier.

Go to settings ,Sounds & vibrations scroll down and you will find Concert hall is enabled
Disable it and should solve problem

Download and replace this file in your system/etc folder. You will obviously need root. I've been back and forth with the service provider but decided to fix the problem myself. The only change I've made from the original file is to turn down your second mic gain which doesn't actually get used during a standard call anyway. I've left it untouched for all other modes.
https://drive.google.com/open?id=0ByqbvrtYRACPUGFNSVY0RU1GcTA

Écho during call
Hello, I had this problem after a return of services for à simple button , he came back New but my interlocutors complained of an unbearable echo of their voices during the calls, but that in their senses, me on my side I had no echoes. Short end after some research and not wanting to send him back to service for a week and having to give me a huawei, I decided to do it myself, so there are two seals at the microphones, they can to be defective or badly put. Need to know that it is the noise reduction microphone that is problematic so that from above. For my part I have not been to look at the seals, I opened the phone and all the screws of the phone was too tight I loosened and test before going further and close the tel. And for me it worked! To close the phone it is necessary to change the adhesive which is stuck on the hull, this moment is very difficult because it is necessary to remove the old one and it is well glued! And for the waterproofness I do not advise you to go
to bathe with after that. ?

yes, i have the same problems

standm said:
Download and replace this file in your system/etc folder. You will obviously need root. I've been back and forth with the service provider but decided to fix the problem myself. The only change I've made from the original file is to turn down your second mic gain which doesn't actually get used during a standard call anyway. I've left it untouched for all other modes.
https://drive.google.com/open?id=0ByqbvrtYRACPUGFNSVY0RU1GcTA
Click to expand...
Click to collapse
Will this work for the S7? Just got a use one and the echo is definitely there. Thanks in advance

Samsung S8+ ECHO
I had a problem - The person I was calling, could hear his own voice (echo) so, Samsung Store (Vancouver) send my phone for the repairs in Toronto, later appeared another problem – the phone could not recognise any sim card. Then they send it again to Toronto. After I received, în a few days Echo problem returned back so they send it again to Toronto to fix. In total my phone was sent 4 times to Toronto for repairs – every time leaving me with no phone for weeks and a lot of waste of time and so much stress.
Guys believe me I have spend so, so many hours for the past 9 months over the phone, live chatting on computer and emails with their customer service teling me : “This issue was escalated in top priority and discussed with higher management” Everybody knew me already in their offices I guess. By the end I was speaking over the phone with the general manager of the upper department, you know what he said- I can hear this disturbing noise of the echo, but I can not do anything as our policy is to do what our computer test are giving, our computer test declared your phone is working good as per manufacturer’s specifications, so please use your phone as it is…
Can you imagine that???
I have learned one thing- nowadays all the phone are practical identical, our human eye hardly will see the difference- photos/speed etc. What you are really buying is the company you will deal with later. What you will do if your phone got broke??? Samsung has the WORST customer service from them all, you can find tons of people like me on the net, Samsung will replace 99% of your phone hardware but will never replace you with a new phone.
Usually I am not writing reviews, but this case got me supermad, I have spend about 1400$ for the phone and wirelescharger and I keep it in my drawer now. I was huge fan of the Samsung, as I have many appliances în my house from Samsung, but this phone was the last one for sure. I remained loyal even after they were blowing batteries în people's hands with the Note 7 and I believed in them and I bought this S8+, but I regret so much.
Do not make my mistake. There are so many good phones like Iphone, Google Phone etc. with a great customer service- just ask your friends.