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ATT's network...

Has anyone had a problem today where your phone just cannot connect to ATT's 3G or HSPA network? For some reason, my phone is getting little-to-no signal, and if I do, it is only on GPRS... I CWM'd to my stable nandroid, but no dice, leading me to think that this problem is with the network.
What's XDA's thought on this? Possible dev issue?
Sent from my SGH-I897 using XDA App

Att network just sucks.....I get good service everywhere but the places im at the most....my house and my job....go figure
Sent from my SAMSUNG-SGH-I897 using XDA App

Their network is just pretty terrible right now. However, by summer we'll probably be singing a different tune about ATT's coverage when the iPhone user population will even out a bit. Also, I believe ATT threw down a few billion for network upgrades this year. It seems like they really took that Consumer Reports article to heart, so I actually see good things in the future.

i haven't had 3G in 24+ hours in NJ. stock, non-rooted.

Must be location specific; -51 dB and HSDPA in Dallas

It happens every now and then in las vegas usually right after a flash. I start to change modems and other stuff then realize "dammit I bet the network is screwed up" sure enough next day things are working again. Damn phone companys lol
Sent from my SuperDuper!Captivate | PHOENIX RISING VERSION 3.5 with KP1 Modem | FireBird Kernel 2

i haven't had 3G in 24+ hours in NJ. stock, non-rooted.
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You're quite close to where I am, it's probably regional then, but my old crappy phones' 3G is working fine though...
Sent from my SGH-I897 using XDA App

funny thing metro pcs is working better than ATT in south florida. metro is known for bad bad reception

No problems with 3G at the places I frequent in the Tampa Bay area.
I've not had any problems with 3G connections this year.

Aus_Azn said:
You're quite close to where I am, it's probably regional then, but my old crappy phones' 3G is working fine though...
Sent from my SGH-I897 using XDA App
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interesting.. i spent a few hours yesterday with my phone going in and out with GPRS and no network connection at all. i've had fairly consistent EDGE ever since. i normally see 5 bars of 3G at my current location (newark, NJ).
reboots and battery pulls seem to have no effect.

-99db & HSDPA here in Tampa Bay area.
Sent from my SGH-I897 using XDA App

No AT&T 3G here...but I use edge network, get mostly 3 to 5 bars mostly indoors or outdoors depending on location. At my work, it's pretty good signal and get around 150-180kbps speed but at home is slower which is around 100-125kbps or slower, probably. I usually use wifi at my home with my own internet.

Out of Davenport, IA and I have great HSDPA signal running Perception 10.1 with the included 2.6.32.9 Firebird Kernel. I have flashed a bunch of DGs ROMs and never had issues with connectivity (voice or data).

I also get that the sim card.has been removed and its pissing me off.... btw, im on phoenix 3.5 with a setiron 1.5.6

matt868686 said:
interesting.. i spent a few hours yesterday with my phone going in and out with GPRS and no network connection at all. i've had fairly consistent EDGE ever since. i normally see 5 bars of 3G at my current location (newark, NJ).
reboots and battery pulls seem to have no effect.
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Click to collapse
I have 3G again, but regardless of HSPA or UMTS, I am getting .06Mbps down and about .4Mbps up. I have absolutely no idea why. I'm in Bridgewater, NJ.
I am in much the same predicament as you, reboots and pulls don't help. I've gone a step further and flashed 5 different ROMs today, no luck.
Sent from my SAMSUNG-SGH-I897 using XDA App

actually my 3G just came back a few hours ago too. 2-4 Mbps down and about 0.3 Mbps up, which are normal 3G speeds for me. and i didn't do anything to my phone, 3G just magically reappeared after at least a full 24 hours of only EDGE. strange.
Aus_Azn said:
I have 3G again, but regardless of HSPA or UMTS, I am getting .06Mbps down and about .4Mbps up. I have absolutely no idea why. I'm in Bridgewater, NJ.
I am in much the same predicament as you, reboots and pulls don't help. I've gone a step further and flashed 5 different ROMs today, no luck.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Kizzmiazz said:
It happens every now and then in las vegas usually right after a flash. I start to change modems and other stuff then realize "dammit I bet the network is screwed up" sure enough next day things are working again. Damn phone companys lol
Sent from my SuperDuper!Captivate | PHOENIX RISING VERSION 3.5 with KP1 Modem | FireBird Kernel 2
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Las Vegas + ATT = terrible.
I just went on a 2 say trip there, took me 2 hours to download a 37kb attachment with full bars. I'd get 30 text messages at once an hour late, with full bars.
If I had to work on the strip I'd drop att in a heartbeat... that is totally unfunctional!!
I've been fine elsewhere... and maybe that's just a bad day /spot... but damn!
Sent from my GT-I9000 using XDA App

matt868686 said:
actually my 3G just came back a few hours ago too. 2-4 Mbps down and about 0.3 Mbps up, which are normal 3G speeds for me. and i didn't do anything to my phone, 3G just magically reappeared after at least a full 24 hours of only EDGE. strange.
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My definition of normal is >3Mbps down, >1.5Mbps up... How is yours so different when you are so near? I get these speeds regardless if I'm on HSUPA or UMTS. I tend to use the latter to save battery.
The more I look, the more I think that ATT just capped my speeds 2 nights ago. This is crap. No modem change, nothing fixes it.
Sent from my Samsung Galaxy S using XDA App

We finally got 3G here and its expanding rapidly in this state which is a good thing. I would like to see new coverage plans after March 31st.
Sent from my SAMSUNG-SGH-I897 using XDA App

Data speeds issues, need unmodified APN

So I been having problems with my data speeds since my bill cycle started over. I can't get speeds over .04-.05mbps anywhere! when I know I get 3.5-5.5 on a good day and area. I was throttled last bill cycle but now on this bill cycle I'm still at throttled speeds. I've called tmo already 3 nights in a row to see if they still had me throttled. They say I'm not throttled, they troubleshooted so I have a trouble ticket out right now. I'm just trying to see if I can get this fix myself. Tmo is lagging on calling me back. I need my 4g speeds back.the phone is horrible withou it and its killing me.
I just want if anyone with the factory unmodified apn settings can do me the favor of posting it up so I can match it with mine. I would really appreciate it.
Sent from my HTC Glacier using XDA App

a quick reboot have always fixed that problem for me.

neidlinger said:
a quick reboot have always fixed that problem for me.
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Click to collapse
Done plenty of those.
Sent from my HTC Glacier using XDA App

well changing the APn's will not adjust anything as far as speeds go. it's a connection problem between your phone and T-Mobile's servers. If you are that low and showing "h" on the not. bar then they still have you programmed as being throttled.

neidlinger said:
well changing the APn's will not adjust anything as far as speeds go. it's a connection problem between your phone and T-Mobile's servers. If you are that low and showing "h" on the not. bar then they still have you programmed as being throttled.
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Yeah I do show the H on full bars. That's also what I been trying to explain to them, that only because it shows on their screen I'm not throttled doesn't me I'm not. I'm pretty sure they messed up some where. I just thought that probably the apn had some thing to do with it too. I'm just trying everything I can. They need real techs over there. Every one I spoke to seemed like they didn't know what the hell they wee doing and they were just reading off a page of instructions which I'm pretty sure they were.
Sent from my HTC Glacier using XDA App

coupetastic-droid said:
Yeah I do show the H on full bars. That's also what I been trying to explain to them, that only because it shows on their screen I'm not throttled doesn't me I'm not. I'm pretty sure they messed up some where. I just thought that probably the apn had some thing to do with it too. I'm just trying everything I can. They need real techs over there. Every one I spoke to seemed like they didn't know what the hell they wee doing and they were just reading off a page of instructions which I'm pretty sure they were.
Sent from my HTC Glacier using XDA App
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are you still at the same area where you used to get the much faster speeds? I've had the mt4g since January and even though I have the "H" and full bars in my city the speeds are always between .15 to .6Mbps down, while the upload is usually around 700Kbps. Got trouble tickets going and service calls until a network engineer showed up at my location to do some testing. Turns out I'm sitting about 40 feet away from the t-mo tower, but given their current configuration, those speeds are all I'm going to get until there's further tower upgrades! I can hop on the freeway and drive south for 20 minutes and find a signal that gives me speeds of 2 to 4Mbps, but too bad I don't live or work there. I was put through the tedious troubleshooting "steps" too, even went as far as visiting a t-mo store and doing side-by-side testing with my phone and two of their phones, switched sim cards twice too. All that drama just to be told that the tower is operating "normally" in its current configuration and that's all the speed I'm going to get for a long time.

erickdj said:
are you still at the same area where you used to get the much faster speeds? I've had the mt4g since January and even though I have the "H" and full bars in my city the speeds are always between .15 to .6Mbps down, while the upload is usually around 700Kbps. Got trouble tickets going and service calls until a network engineer showed up at my location to do some testing. Turns out I'm sitting about 40 feet away from the t-mo tower, but given their current configuration, those speeds are all I'm going to get until there's further tower upgrades! I can hop on the freeway and drive south for 20 minutes and find a signal that gives me speeds of 2 to 4Mbps, but too bad I don't live or work there. I was put through the tedious troubleshooting "steps" too, even went as far as visiting a t-mo store and doing side-by-side testing with my phone and two of their phones, switched sim cards twice too. All that drama just to be told that the tower is operating "normally" in its current configuration and that's all the speed I'm going to get for a long time.
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Yea I'm still in the same area where I used to get great 4g speeds. Basically most of los angeles has 4g so every where I went I had great speeds. Now every where i go is crappy.The thing is my girl and I are on the same contract and have the exact same plan. Her mt4g is lighting fast as it should be where mine is super slow in the same areas as her and we live together. At first I thought it was the sim card. I did a test where I put my sim in her phone and mine on hers then hers was getting crappy speed and I was getting great speeds. So I thought it was the sim issue every one was talking bout. So I went to a tmo store and they gave me a new sim. But still that didn't fix the problem. So now I knew that it wasn't a problem with the sim nor the device. That's when I really knew the problem was at their end.
Sent from my HTC Glacier using XDA App

SindbadAL said:
Nigga sack butt plug option94 stolen rom ****
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Wtf?
Sent from my HTC Glacier using XDA App

SindbadAL said:
k
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MODpluserGAYx said:
e
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it must be jaywan

Download speed under 1.5 MB/s?

Before I begin, I already have the latest updates and everything on my phone. Also, all tests were done at full bars connected to HSPA+.
As stated in the title, I have never gotten over 1.5 MB/s in a Speedtest. I tried my phone out in 10 different parts of my city today (San Jose) and always stayed under 1.5 MB/s.
What could be causing this issue? The SIM card I am using is from an old phone (like 5 months old, was from a Captivate), could that be the reason why? The AT&T rep said that is the reason, but I don't know if that is fully correct, since HSPA is just an installment to 3G and it isn't real 4G like LTE is. So it should work, right?
What other troubleshooting steps should I take?

That's better then me, I usually get below 1mbs.
Att network just really isn't all that great, and they could also be working on the network in your area as well.

mudknot2005 said:
That's better then me, I usually get below 1mbs.
Att network just really isn't all that great, and they could also be working on the network in your area as well.
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I got higher network speeds in the same areas using my iPhone 3GS!!! I got around 2 MB/s using my 3GS, and it just seemed to drop once I got my Inspire. My speeds have always been this low for the Inspire.

It will also depend on load on the network. I average 1.5 mb/s but late at night early morning i get better then 2 mb/s. Ive seen people post better speeds then that but haven't seen them myself personally. To many things could be playing into this. But i don't think its the phone or sim. I think its ATT.

Just got 2890 kbps down with 345 kbps up. Ping was 169ms. That's a lot faster than anything I got with my eXpo.

I said "**** mobile data" a loooong time ago.
WiFi all the way, baby.
Between trying to figure out whether it's the phone, the rom, the radio, the ril, the build.prop, the area, the flock of birdies flying over head, or just good old ATT, you'll go nuts.
It is what it is.
Ideally, what you need to do, and it may not be possible for you now that you have the inspire, is test out your old phone, or at least borrow somebody's of the same model, side by side. Or another inspire, side by side. That'll at least answer a couple potential scenarios.
Get your SIM swapped at ATT. I've done that and it solved some issues. Sometimes they get goofy and need to be freshened up.
Inspired Ace 1.0.1¦ XDA Premium

Have you tried different radios to see which one works best for your area?

Did you already try pulling and re-inserting the battery?
Sent from my Desire HD using Tapatalk

Awful data connectivity for the last week (Houston area) - Updt "Desperation sets in"

Awful data connectivity for the last week (Houston area) - Updt "Desperation sets in"
Anyone else getting horrid data connectivity on their TB? I usually never have data connectivity issues. In fact I was running just fine on the same ROM as recently as last week. But about 4 or 5 days ago, it went to total ****.
It has gotten so bad that I can't use 4g for more than 60 seconds. 3g is somewhat more reliable, but seems to drop down to 1x regularly.
I'm in the houston area and running BAMF Forever 1.09.
Do I need to get a sim replacement or something?

Try a new rom... I was using BAMF and noticed the same issue. Switched over to SHIFTAO5P with a Imoseyan kernel and haven't had any issues. Much snappier than the phone was previously and I haven't had any trouble with 4g. No trouble with data at all actually.

I am having issues too. Especially in buildings where I had a 3 bar 4g signal before, I am now not even picking up a 4g signal. Also, the 3g signal only reaches a bar at best. Almost like an antennae problem or something. But again, it just started within the last week. Co-inky-dink? (Detroit btw)

Running SOAB 1.3 in North Houston area, data has been spotty for awhile now, but not awful.
Sent from my ADR6400L using Tapatalk

i completely lost data this morning. dont know what happened. i switched to a rom i know was working and i am still having issues. i am at a lost on what to do, it must be a network issue
in south west PA

Yes, so, desperation sets in rather quickly when your phone internet is garbage, I suppose I must be an addict.
I tried many things today:
-Flashed old radios
-ReFlashed new radios
-Flashed new rom
-Flashed old rom
-Pulling/Replacing the battery (don't laugh, I told you I was desperate)
-Drove around the city testing various areas for connection quality
-Went into the verizon store and demanded a SIM card replacement
Perhaps the most painful of the steps I took was the last one. While they were replacing my SIM and giving me odd looks for having a rooted system, I meandered over to the Rezound station. Big mistake. I downloaded speedtest and android terminal, and repeatedly ran the bandwidth test and pinged google from terminal.
Consistent 75ms ping to google, consistent 27mbps down 11mbps up.
I tried the same thing outside the store with my TB, so I could take advantage of any network smoke and mirrors they may be using
My TB: Consistent 220ms ping to google, inconsistent 4mbps down 0.5mbps up
How depressing that was. Nothing has worked. 4g has been unusable for over a week now and 3g is slow as a snail, and only slightly more reliable. I am convinced I have a marginally defective handset and there is nothing I can do to get my 4G back except pay for a new phone.
I might buy my ticket to the TB haters' ball while I'm at it.

Just curious, but why didn't you unroot and turn s-on before going to the store?

Good question, I did think about doing that but ultimately my laziness prevailed. First of all, I am not a serial flasher by nature so I find it somewhat inconvenient to be constantly re-setting-up my accounts/contacts/apps/lookandfeel.
I justified going into the store because I knew if I played dumb and insisted walking out of the store with my handset in hand, that there was likely nothing that would happen. Never underestimate the complacence of an employee on commission who is doing something for you that does not involve earning a commission.

Swabodda said:
Try a new rom... I was using BAMF and noticed the same issue. Switched over to SHIFTAO5P with a Imoseyan kernel and haven't had any issues. Much snappier than the phone was previously and I haven't had any trouble with 4g. No trouble with data at all actually.
Click to expand...
Click to collapse
What radio are you using and does SHIFTAO5P have permission revocation as well as an uncrippled bluetooth stack (keyboard, wiimote, ps3 support).

So , I got my refurb on Saturday and I confirmed that the issue was hardware related. I did one final test to make sure. My setup was:
Both phones:
no SD card
stock GB MR (unrooted)
same sim card
Fresh wipe/update install
same battery
I installed Speedtest.net (Houston, TX comcast test server) and terminal emulator on both phones and sat in the same chair in my house for testing both phones (had to do 1 at a time due to sim card and battery, obviously).
My first phone (defective):
Speedtest server ping: ~220ms
Speedtest down speed: 500kbps
speedtest up speed: 400kbps
google.com ping: ~180ms, 5% packets dropped.
note: 4g connection indicator (in status bar) would drop randomly during speedtest, also about 2 of the speedtest attempts failed with "connection error"
Refurb:
Speedtest server ping: ~80ms
Speedtest down speed: 26000kbps
speedtest up speed: 9000kbps
google.com ping: ~80ms, 0% packets dropped.
no errors
Ran the test 5 times on each phone in a row, results were clear as day, my original unit somehow got ****ed up 4g hardware.

mthe0ry said:
Anyone else getting horrid data connectivity on their TB? I usually never have data connectivity issues. In fact I was running just fine on the same ROM as recently as last week. But about 4 or 5 days ago, it went to total ****.
It has gotten so bad that I can't use 4g for more than 60 seconds. 3g is somewhat more reliable, but seems to drop down to 1x regularly.
I'm in the houston area and running BAMF Forever 1.09.
Do I need to get a sim replacement or something?
Click to expand...
Click to collapse
I have a similar issue as the OP. I was going to start a thread. My issues are a little more of the data connection on/off every 10 seconds. I'm actually flashing the newest shift AOSP now. If this doesn't go away... I will kill...

I'm having the same issues as both op and the poster in post #11. I may try for another refurb, but I'm not sure. I tried that route once before and all three were junk. I think this phone has turned into a major fail by htc.

1454 said:
I'm having the same issues as both op and the poster in post #11. I may try for another refurb, but I'm not sure. I tried that route once before and all three were junk. I think this phone has turned into a major fail by htc.
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Click to collapse
I unrooted a couple weeks ago as I was rooted from launch date, started at mr1 and took the otas and the connection seems to be more stable for whatever reason. Even though I had run just a basic rooted 2.11.605.5 ROM with the ota radios.
Sent from my ADR6400L using xda premium

I'm over in the NY area and ever since I woke up from work this morning I have been unable to keep a cellular data lock for more than 30 seconds (3g or 4g). I am rooted and am using a custom ROM, but I haven't changed it in nearly 4 months (haven't even updated it).
-x1

Anyone else noticing HTCs losing 3G/4G speeds?

I sell vzw for a franchise/premium retailer and I have noticed on my phone first and then on everyone I know/see that has htc's I've noticed that even down to the incredible, incredible 2, and of course the thunderbolt. I honestly haven't checked the rezound but plan to if someone buys one or I have time to test it.
Basically 4G only gets under 4 mbps and 3G phones only get 3 mbps and under. Sometimes averaging around 1 mbps.
According to HTC its a network issue. I said,"how could it be a network issue if the other 4G phones like the Motorola's more specificly like the bionic I have next to my thunderbolt is running 14-18 mbps!"
Verizon says its not a network issue and I was right it is pretty obvious. They said it's a phone issue and it's the first they've heard of it.
I personally believe it has something to do with the back cover antenna. And I also can't help noticing how cheap they are and how they seem to be trying to get rid of more lately. Yes it can very well be because its almost a year that its been out and I'm sure there's somewhere I'm not looking where it shows its planned life time.
I just want to make sure there isn't a software issue going on here or if its a hardware/"dare I say it, defect" with these phones.
Now I will say I have this verified by people I know that travel through and/to Pittsburgh for school and work. It does appear that with more towers downtown u do get a lot of signal bombarding ur phone and they pull about 8mbps. Bionic was going 14-18 mbps all over my area and would imagine it stays strong in the city too.
I'm running cm7 and I got friends running all kinds of roms for there thunderbolts all same results and unrooted users/store phone sent straight from htc/random traffic in the store all get the same bad results. Hope this helps and comments are a must please.
-theZEEKone
Sent from my ADR6400L using xda premium

Could be a radio issue I am still on MR2 ota this was done side by side with a Rezound at VZW store and both got similar speeds. And this is one of the slower speeds I have ever got as well.
Sent from my ADR6400L using XDA App

Here's my speed test....looks fine to me..
Well i can't post pics yet but my test is normal for me, 10 down 2 up
Posted from my Infected Thunderbolt

Mine is over 4mb.
Sent from my HTC
LTE 4G Rezound

I had my TB since March of this year, and I didn't have 4G to pick up until they expanded here. While my phone would originally pick up 4G, it stopped picking it up unless the signal was very strong, like in a Verizon store where they have the repeaters. My wife's TB would pick up 4G if it was anywhere around, and would smoke my phone for data speeds every time. I had changed the SIM card, which had no noticeable effect, and finally sent it back under warranty and got a replacement. Of course, I had to unroot and restore to stock, but my replacement is as good as it should have been all along.
To the OP, It may be a situation where you have some HTC phones that have poor signal issues like mine had. My original TB could have had the issue all along, but I was not aware because of how well the phone handled everything else, and the fact that it DID pick up 4G, just not very well.
---------- Post added at 06:28 AM ---------- Previous post was at 06:18 AM ----------
Oh, to add to this, my old TB would only get data speeds averaging 4-5 MB/s down with 4G, and my wife's would get 17-26 MB/s side by side. My replacement gets 15-17 MB/s down and 8-10 MB/s up with the 906 radio. Wife's radio is 508/510 combo, I believe.

Grnlantern79 said:
Could be a radio issue I am still on MR2 ota this was done side by side with a Rezound at VZW store and both got similar speeds. And this is one of the slower speeds I have ever got as well.
Sent from my ADR6400L using XDA App
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Uhh youre on wifi there buddy. I think he was talking about the 4G/3G data speeds.

bigd5783 said:
Uhh youre on wifi there buddy. I think he was talking about the 4G/3G data speeds.
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Uhh he used 4G for the test as stated by the network and IP's in the picture. He just took the picture while using WiFi.

Two things I've noticed on my phone.....one is all gingerbread roms with any radio i have tried slow my speed way down except the latest shiftao5p, its decent with it. With gingerbread roms i only get about 3-5 mbps but with any froyo rom including the very first build i get at least 15mbps.
Secondly, i bought a cheap extended battery off eBay and the cheap battery cover has a cheap antenna in it. It wouldn't pick up 4g most of the time. I put a small piece of aluminum foil on the antenna prongs and put the cover back on and that helped, it would at least pick up 4g after that. With the seidio battey and cover it picks up great. So watch hose cheap extended battery covers.

The speedtest app everyone's been using seems to have inadequate test servers. I routinely get ~15Mb/s from them. Using http://speakeasy.net/speedtest, I frequently see TWICE the speed. Let me upload some screenshots from my phone. Not sure if there's "proof" that it's from my phone though, but rest assured, it is. My home 'net speed is 6Mb/s so it ain't from that connection !!

Here we go...

hallstevenson said:
The speedtest app everyone's been using seems to have inadequate test servers. I routinely get ~15Mb/s from them. Using http://speakeasy.net/speedtest, I frequently see TWICE the speed. Let me upload some screenshots from my phone. Not sure if there's "proof" that it's from my phone though, but rest assured, it is. My home 'net speed is 6Mb/s so it ain't from that connection !!
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Holy crap! You are correct man! I didn't realize Verizon's network was so good here!
Sent from my ADR6400L using XDA App

Try different 'locations' from the Speakeasy site too.
FWIW, the 33Mb/s is the highest I've ever seen myself.

Yes, in fact just last week I got a Certified Like New replacement for my TBolt for this very problem. It was resolved immediately with the new device.
I had tried replacing sim card, replacing back door, replacing battery, flashing various roms and radios, and a full restore to stock with s-on; nothing worked for the defective device.
My 4g speed degraded gradually over a period of a few weeks and became dramatically worse and practically unusable in a span of a few days at the end of it.
When I got my CLN, I had both the replacement and my original unit side by side in the same spot in my house and ran speedtest on the same server using 4g, same sim card, same rom (Stock GB MR), same radio, no SD card, no installed apps.
The difference was black and white, the original was total **** (several times failing to even complete the test due to "network issues") and the replacement was hitting ~25Mbps down.
Long story short, the TB 4g hardware can spontaneously start to fail. It's for that reason I'm contemplating getting insurance once my mfg warranty wears out. I love the character of this phone but I think some of the engineering behind it might be third rate.
More details in this thread
http://forum.xda-developers.com/showthread.php?t=1348220

mthe0ry said:
Long story short, the TB 4g hardware can spontaneously start to fail. It's for that reason I'm contemplating getting insurance once my mfg warranty wears out. I love the character of this phone but I think some of the engineering behind it might be third rate.
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Spontaneously start to fail... third rate engineering... Hope I don't run into that
Sent from my ADR6400L using XDA App