Data speeds issues, need unmodified APN - myTouch 4G General

So I been having problems with my data speeds since my bill cycle started over. I can't get speeds over .04-.05mbps anywhere! when I know I get 3.5-5.5 on a good day and area. I was throttled last bill cycle but now on this bill cycle I'm still at throttled speeds. I've called tmo already 3 nights in a row to see if they still had me throttled. They say I'm not throttled, they troubleshooted so I have a trouble ticket out right now. I'm just trying to see if I can get this fix myself. Tmo is lagging on calling me back. I need my 4g speeds back.the phone is horrible withou it and its killing me.
I just want if anyone with the factory unmodified apn settings can do me the favor of posting it up so I can match it with mine. I would really appreciate it.
Sent from my HTC Glacier using XDA App

a quick reboot have always fixed that problem for me.

neidlinger said:
a quick reboot have always fixed that problem for me.
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Click to collapse
Done plenty of those.
Sent from my HTC Glacier using XDA App

well changing the APn's will not adjust anything as far as speeds go. it's a connection problem between your phone and T-Mobile's servers. If you are that low and showing "h" on the not. bar then they still have you programmed as being throttled.

neidlinger said:
well changing the APn's will not adjust anything as far as speeds go. it's a connection problem between your phone and T-Mobile's servers. If you are that low and showing "h" on the not. bar then they still have you programmed as being throttled.
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Yeah I do show the H on full bars. That's also what I been trying to explain to them, that only because it shows on their screen I'm not throttled doesn't me I'm not. I'm pretty sure they messed up some where. I just thought that probably the apn had some thing to do with it too. I'm just trying everything I can. They need real techs over there. Every one I spoke to seemed like they didn't know what the hell they wee doing and they were just reading off a page of instructions which I'm pretty sure they were.
Sent from my HTC Glacier using XDA App

coupetastic-droid said:
Yeah I do show the H on full bars. That's also what I been trying to explain to them, that only because it shows on their screen I'm not throttled doesn't me I'm not. I'm pretty sure they messed up some where. I just thought that probably the apn had some thing to do with it too. I'm just trying everything I can. They need real techs over there. Every one I spoke to seemed like they didn't know what the hell they wee doing and they were just reading off a page of instructions which I'm pretty sure they were.
Sent from my HTC Glacier using XDA App
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are you still at the same area where you used to get the much faster speeds? I've had the mt4g since January and even though I have the "H" and full bars in my city the speeds are always between .15 to .6Mbps down, while the upload is usually around 700Kbps. Got trouble tickets going and service calls until a network engineer showed up at my location to do some testing. Turns out I'm sitting about 40 feet away from the t-mo tower, but given their current configuration, those speeds are all I'm going to get until there's further tower upgrades! I can hop on the freeway and drive south for 20 minutes and find a signal that gives me speeds of 2 to 4Mbps, but too bad I don't live or work there. I was put through the tedious troubleshooting "steps" too, even went as far as visiting a t-mo store and doing side-by-side testing with my phone and two of their phones, switched sim cards twice too. All that drama just to be told that the tower is operating "normally" in its current configuration and that's all the speed I'm going to get for a long time.

erickdj said:
are you still at the same area where you used to get the much faster speeds? I've had the mt4g since January and even though I have the "H" and full bars in my city the speeds are always between .15 to .6Mbps down, while the upload is usually around 700Kbps. Got trouble tickets going and service calls until a network engineer showed up at my location to do some testing. Turns out I'm sitting about 40 feet away from the t-mo tower, but given their current configuration, those speeds are all I'm going to get until there's further tower upgrades! I can hop on the freeway and drive south for 20 minutes and find a signal that gives me speeds of 2 to 4Mbps, but too bad I don't live or work there. I was put through the tedious troubleshooting "steps" too, even went as far as visiting a t-mo store and doing side-by-side testing with my phone and two of their phones, switched sim cards twice too. All that drama just to be told that the tower is operating "normally" in its current configuration and that's all the speed I'm going to get for a long time.
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Yea I'm still in the same area where I used to get great 4g speeds. Basically most of los angeles has 4g so every where I went I had great speeds. Now every where i go is crappy.The thing is my girl and I are on the same contract and have the exact same plan. Her mt4g is lighting fast as it should be where mine is super slow in the same areas as her and we live together. At first I thought it was the sim card. I did a test where I put my sim in her phone and mine on hers then hers was getting crappy speed and I was getting great speeds. So I thought it was the sim issue every one was talking bout. So I went to a tmo store and they gave me a new sim. But still that didn't fix the problem. So now I knew that it wasn't a problem with the sim nor the device. That's when I really knew the problem was at their end.
Sent from my HTC Glacier using XDA App

SindbadAL said:
Nigga sack butt plug option94 stolen rom ****
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Wtf?
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SindbadAL said:
k
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MODpluserGAYx said:
e
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it must be jaywan

Related

Data transfer speeds

I'm not sure what is going on with my phone.
Since the 16th of January, my phone's data service appears to have crashed out.
Prior, it was working fine. I was running an old version of Perception with Firebird, and Phoenix with Firebird (2), using the I9000UGJL2 modem. I got ~~5.0Mbps down, 1.6Mbps up consistently on HSPA, and the more meek 3.8Mbps down, 1.5Mbps up on UMTS. Both times around 100-250ms ping.
All of a sudden on the 16th, my phone has now hit the crapper. Speedtest no longer reports me at my location (instead in either central Florida or northern Texas). On the download test, the dial will slowly rise to .06Mbps, then on the upload test either just not work and flash a token gesture .1Mbps or sit at 0 and then do a rapid bounce back and forth between ~~3Mbps and 0, usually reading at one of those extremes. My ping has also skyrocketed to upwards of 600ms for no reason. This is also indifferent to whether I'm using HSPA or UMTS.
Since this time, I've flashed several different modems and several different ROMs. All produce the same result, as does CWMing to some really old backups. I have mastercleared in between some of these, but it has done nothing.
I know it's not an error with the Speedtest app, because I can still do it on Wi-fi and it'll read as my home PC reads. My phone's internet browser reflects the same cause, taking upwards of 20 seconds to load Google mobile.
Anyone encountered anything similar or can explain why? The slowness is becoming inexcusable, and I can't use my phone on the network anymore for internet. I have to leave it on Wi-Fi to my disdain. At this rate, I'm leaving ATT the moment I'm given the chance. I'm not even close to going over my data allotment, so I don't really know what could possibly account for this.
att is in the middle of updating to 4g. Some more terrestrial areas are going to be sol fire a bit sadly. Where do you live?
Sent from my SGH-I897 using XDA App
skatcat31 said:
att is in the middle of updating to 4g. Some more terrestrial areas are going to be sol fire a bit sadly. Where do you live?
Sent from my SGH-I897 using XDA App
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Bridgewater, NJ. But this happens no matter where I am. Even if I approach NYC, it's still crap. I can't tell whether this is a network cap issue, a "phone is broken" issue or a "network is bloody awful" issue. It doesn't seem to be terrestrial, because I've taken it to Philadelphia and NYC and both places have been awful. Meanwhile, going out into the more rural bits still puts me on EDGE, which still yields the same reading (but that's the norm for me on 2G networks).
The key aspect here, I think, is that the readings are EXACTLY THE SAME regardless of the network mode that I am in. It's really confusing me.
I've noticed a determent in my speeds and ping as well. Before, I used to be able to get 3.5+mbps down and 2mbps up with 200ms and now I struggle to get 1mbps down and always end up with 1.5mbps up. In real world, it's more like 300kbps down and 300kbps up :/
I shouldn't be complaining but I live in the DC-Metro area and this determent has been getting WORSE for about two or three months. My ping right now is 600+ms and Speedtest NEVER catches my location right, it keeps saying I live in Kansas.
Have u tried manually changing the server on the speedtest app? I get better ping results from a server that is 600 miles away than a server that is 80 miles away.. just wondering :/
Sent from my GT-I9000 using XDA App
born_fisherman said:
Have u tried manually changing the server on the speedtest app? I get better ping results from a server that is 600 miles away than a server that is 80 miles away.. just wondering :/
Sent from my GT-I9000 using XDA App
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...Of course. lol That's the first thing you could do to improve it. AT&T Is shipping me a new Captivate (sucks that I have to reinstall all my apps on it :/) and i'm getting it by tomorrow. I can verify if it's a device problem or AT&T's network since I could assume if i'm having the same symptoms as OP and it's fixed by a device exchange...
Then the way to fix this problem is a call to AT&T (ask to be transferred to level 2 support)
born_fisherman said:
Have u tried manually changing the server on the speedtest app? I get better ping results from a server that is 600 miles away than a server that is 80 miles away.. just wondering :/
Sent from my GT-I9000 using XDA App
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Done it with my 2 local servers, the Kansas server, the Texas server, the Florida server and the Sydney NSW server (the last via my MobileAP tethered computer).
All the same uber-slow reading, ping generally gets worse as I go farther away. Nothing really out of the ordinary.
Aus_Azn said:
Done it with my 2 local servers, the Kansas server, the Texas server, the Florida server and the Sydney NSW server (the last via my MobileAP tethered computer).
All the same uber-slow reading, ping generally gets worse as I go farther away. Nothing really out of the ordinary.
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Have you considered it might be your modem? It really sounds like it's connecting via EDGE or even GPRS o_o even when it shows a nice pretty H or 3G in the top right corner.
I came on XDA to talk specifically about this also. I am near the NYC area roughly 35 min north and my HSPA speeds have dropped and thought it was my phone crapping out on me. Speeds have lowered similar to the OPs post and I am guessing it is because of the new towers they are putting up since how drastically i've lost bars I tried switching basebands and making sure i'm solely on 850 and 1900 and also tried 850 alone. Well i'm glad it's not only me =] i'll keep you posted if it fixes itself.
shishir95 said:
Have you considered it might be your modem? It really sounds like it's connecting via EDGE or even GPRS o_o even when it shows a nice pretty H or 3G in the top right corner.
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Click to collapse
As said in original post, I've swapped through several modems and several masterclears. Both dialer codes and phone status show that I'm connected to the right networks relative to what it shows in the corner.
Aus_Azn said:
As said in original post, I've swapped through several modems and several masterclears. Both dialer codes and phone status show that I'm connected to the right networks relative to what it shows in the corner.
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I have also, when did your problems start btw? mine have started today with the speed issue.
I had this issue a few weeks ago. I got a new captivate, and after a day of use it happened to my new phone. I called again and was sent to a store for a new SIM card. Problem solved. My SIM card was from 3 years ago, and I don't know how many phones. I thought they couldn't go bad, but that fixed my issue, no problems since.
Sent from my SGH-I897 using XDA App
quarlow said:
I had this issue a few weeks ago. I got a new captivate, and after a day of use it happened to my new phone. I called again and was sent to a store for a new SIM card. Problem solved. My SIM card was from 3 years ago, and I don't know how many phones. I thought they couldn't go bad, but that fixed my issue, no problems since.
Sent from my SGH-I897 using XDA App
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It happened to me also when I got a new captivate and tried using my sim and after getting a new one it worked flawlessly but this situation is different. I keep running speedtest and i'm getting erratic speeds sometimes i get 2mb/s down and then other it's barely 60kb/s, I feel like it definitely is a network issue near NYC. Only time will tell what it really is.
s1l3ntk1ll said:
I have also, when did your problems start btw? mine have started today with the speed issue.
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As stated in original post, January 16th, aka last Sunday.
quarlow said:
I had this issue a few weeks ago. I got a new captivate, and after a day of use it happened to my new phone. I called again and was sent to a store for a new SIM card. Problem solved. My SIM card was from 3 years ago, and I don't know how many phones. I thought they couldn't go bad, but that fixed my issue, no problems since.
Sent from my SGH-I897 using XDA App
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I have a new SIM from my phone's activation because my old one looked like there was quite a bit of wear on the contacts (4 years old, mind you, from the dawn of ATT's mainstream 3G release)... If this keeps up, I'll try to pester them for a new SIM again.
I have been having speed issues also but not sure it's related to your issues. I loaded Cog 3.03 on my phone to try it out. Prior to the load I was getting 1300 - 2500 up and 154 - 386 down. After I loaded Cognition it dropped to about 84 up and 40 down. I was going to go back to stock but thought I'd give it a try for a bit. It has slowly gone back up. Last night I got 2928 up and 314 down. The last 3 tries were all over 1300 up and 300 down. Not sure if it is phone or network related but I'm going to keep watching. Just tried a speedtest and got 1061 down and 73 up but I'm also on the 1st floor in the middle of my building. I'm going to let it go for a few days and see if I need to try tweaking anything or if the speeds settle out some. So far I'm pleased with Cognition. Thanks for the dev work.
I noticed all the 3g towers near me recently switched from 1900 to 850. Could it be that your non-us modem doesn't handle 850mhz band well and internally switched to edge? With stock modem, I can barely reach 200k upload speed.
Sent from my SAMSUNG-SGH-I897 using XDA App
CatFan said:
I have been having speed issues also but not sure it's related to your issues. I loaded Cog 3.03 on my phone to try it out. Prior to the load I was getting 1300 - 2500 up and 154 - 386 down. After I loaded Cognition it dropped to about 84 up and 40 down. I was going to go back to stock but thought I'd give it a try for a bit. It has slowly gone back up. Last night I got 2928 up and 314 down. The last 3 tries were all over 1300 up and 300 down. Not sure if it is phone or network related but I'm going to keep watching. Just tried a speedtest and got 1061 down and 73 up but I'm also on the 1st floor in the middle of my building. I'm going to let it go for a few days and see if I need to try tweaking anything or if the speeds settle out some. So far I'm pleased with Cognition. Thanks for the dev work.
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That could just be your phone getting "used" to ATT's network. I remember, when I first activated service with ATT, it took a long time for my phone to authenticate with the network, gradually shortening over time. Working under the assumption that you're doing this in Kbps, those speeds are actually disgusting. Your down speed is ridiculously low, and your up seems so variable. I think it's beyond a ROM issue; I've never experienced significant differences in ROM use and download speed, except when I first upgraded to HSUPA.
foxbat121 said:
I noticed all the 3g towers near me recently switched from 1900 to 850. Could it be that your non-us modem doesn't handle 850mhz band well and internally switched to edge? With stock modem, I can barely reach 200k upload speed.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Nope, don't think so. I have GSM radios disabled on my phone: I forced WCDMA only via *#2263#. Forcing WCDMA 850 alone still produces the same result. As I had said, even after master clears (forgot to mention via OCD to JF6), I still came up with these lousy readings. Checking radio status via *#0011# tells me most of the time that I'm on 1900, so...
As an update to the situation, I've permanently switched to I9088ZNKP1. Still no change, other than marginally better ping. As this is nearly marking a week, I'm becoming very tempted to just drop ATT a line and ask them what the hell is going on and how I can fix it. I refuse to send my phone back though, proud 1007 owner, and the phone is in impeccable condition. Though I doubt they'll be able to help in any other capacity since us blokes here on XDA don't seem to be aware of what's going on here.
EDIT: Just got off the phone with ATT, surely enough they could not come up with a reason or an explanation; they removed and reinstated me on the network and still no change. Ah well, time to CWM backup and OCD back to JF6. Bringing my phone into the store.

my sad experience with my samsung 4g :(

so!
got the samsung galaxy 4g the day it came out. i had actually gotten the g2 originally, and 13 days later, this phone came out and after holding it in my hands i had to have it. it was just... sexy.
so the day i got it i was so happy. i ended up paying nothing for it through a weird fluke situation on tmobiles part, which made it even better.
then the troubles started.
in getting the new phone i knew that although this phone boasts the speeds that it does there was no way i was going to get those speeds. i do a speed test. at the tmobile store (1/4 a mile away from a tower on a tuesday afternoon around 2 pm) i get ..... 0.03 down and 0 up.
....k.
so i give it some time to get used to my sim card and my usage. that's when i notice the battery. i had to charge my phone two times a day on light usage. i turn off all synching, including my google calendar and contacts to see if that helps the battery. meh, a little. but i'm still charging it at least halfway through the day, and i am not able to use my phone at work. that means from the time i unplug it ten minutes before i leave for work until 6 pm (11 hours later) my battery is at roughly 20% ... and i've done nothing on the phone whatsoever. i'm super sad about the battery life and still getting sad speed tests on my "4g".
then about a week after purchase more problems kick in.
pretty soon my picture messages aren't coming through. it's giving me messages i'm used to seeing on my iphone, something about the message size being too big to download (sorry, the wording has left my mind now that i am trying to document it all for you guys).
then i start getting no texts. and sending them is a joke. if i have less than three bars (i usually have two at home and my work building) i am not able to send. it will try and give me a failed message. pulling out the battery will usually fix it, but after a couple of weeks of that it gets used to that fix and doesn't work at all.
i go into the tmobile store.
they switch out my sim (which we had done once before) and at this point my phone doesn't recognize the new sim. the rep tells me i broke my phone (even though my phone at least recognized the previous sim) and tells me that i'll need a new phone, offering to sell me one for cheap. i leave, pretty irritated at the dude.
i go to work, call 611, they tell me my IMEI has never been active on my account. we activate it and lo and behold, my phone recognizes the sim (mmhmm). but still sending messages is still a joke. out of 10 messages i can usually get one to send. it's a sad ratio of sent to failed.
in addition, i am still charging my battery at least once to twice a day with hardly any usage whatsoever (what good is using a phone that never has service anyway?). i've turned off wifi at all times, 4g is off, everything synching is off. i'll take out the sim and put it in my iphone so that it's not constantly searching for service (which texting worked just fine on my iphone) and it STILL dies by the end of my work day - i am lucky if i get 12 hours of standby before having to charge it. i condition my battery with no luck.. it still sucks. i root it and set SetCPU to underclock down to 200mhz when idle just to see if that will help the battery. i get about 14 hours of standby on that.
so, after all of this and about two months later, i finally got a replacement phone today. after looking at the back of the new phone and the old one i discover something interesting...
my sim contacts have been broken this whole time! sad!
( i was going to link to the pic but can't since i'm a new user. )
now, has this new phone fixed my issue? well, for one i'm getting 4g speeds at my place (i live in downtown SLC, i should be getting them here!) for the first time ever and have yet to come across a "failed" message when sending texts. only time will tell but mostly i want to post this to let you know.. if you are having this issue this is NOT normal. talk to tmobile. troubleshoot what you need to and get that mother replaced!
(i'll report back on battery life tomorrow.)
Consider yourself lucky. I live in Murray, phone says 4G but my Vibrant pulls faster speeds on 3g. Lol
Sent from my SGH-T959V using XDA App
Honestly man I was in SLC a couple weeks ago with my 4g and the speed sucked compaired to here in Reno... I get 7mb up and 1.8 up avg with much higher peaks in Reno. Even at the gateway downtown SLC the 4g sucked at about 3mb upload and 750k up.
Sent from my SGH-T959V using XDA App
i need a new city
Vegas here. Even though they say we are one of the new turned up cities I'm still only getting 7mb down and 1.5 up on a typical day.
Here's something interesting though, when I upgraded from my G1 to my SGS4G they were supposed to update my data plan.
Logged into my TMO account and it still shows the G1 Unlimited data. Paying $25 instead of the $30.
My wife has a MT4G and her account did get upgraded to the 4G Unlimited data plan for $30 a month.
Possible my phone isn't going to get higher speeds based on the data plan still in my account? I'm doubting it, but I guess it's possible.
joedeveloper said:
Vegas here. Even though they say we are one of the new turned up cities I'm still only getting 7mb down and 1.5 up on a typical day.
Here's something interesting though, when I upgraded from my G1 to my SGS4G they were supposed to update my data plan.
Logged into my TMO account and it still shows the G1 Unlimited data. Paying $25 instead of the $30.
My wife has a MT4G and her account did get upgraded to the 4G Unlimited data plan for $30 a month.
Possible my phone isn't going to get higher speeds based on the data plan still in my account? I'm doubting it, but I guess it's possible.
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Click to collapse
i still have the g1 data plan as well, i wonder if that does have anything to do with it. i kinda don't want to ask though, the 5 bucks a month is small but nice to not pay
p.s. for all interested, my battery is at 48% with pretty consistent usage and synching on all day. schweet!
I would have callers t mobile right away and gotten a new phone overnight. I am not too trusting of in store employees. Most don't know how to troubleshoot a phone.
Sent from my Dell Streak 7 using XDA Premium App
ambeestar said:
i need a new city
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Click to collapse
You can have my city.... except I don't have a city.... it's just a trailer park in the middle of nowhere. But then I get better speed here than I can in the nearest two cities, a ripping 16KB/SEC on a good day, on "AMERICAS LARGEST 4G NETWORK" I spend almost as much time downloading as I do talking to tech support. Then that's another story.
Your data plan will not affect your data speeds in any way.
As for the phone showing 4G and having another 3G device pulling better speeds. The cause is that you are not in a true 4G area. The GS4G does not have an icon for 3G, even if it did, the phone cannot distinguish between 3G or 4G due to the fact that HSPA+ is still 3G hardware on the tower, but provides 4G speeds via software in the base station and the backhaul of the network.
I don't see how you are getting such bad speeds. I live in Kaysville, only 20 minutes from SLC and my average DL speed is usually around 5.0mb/s. The fastest I have gotten over 4g so far is 8.8mb/s.
yentlequible said:
I don't see how you are getting such bad speeds. I live in Kaysville, only 20 minutes from SLC and my average DL speed is usually around 5.0mb/s. The fastest I have gotten over 4g so far is 8.8mb/s.
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If you are lucky enough to have a 3 or 4G tower in your area you will likely have good download speed. My download speed sucks. TMO's network is full of holes.... DEAD zones. Even in large areas like Los Angeles, CA. They have a long way to go before their network will catch up with the others.
DelinQuentisDQ said:
Your data plan will not affect your data speeds in any way.
As for the phone showing 4G and having another 3G device pulling better speeds. The cause is that you are not in a true 4G area. The GS4G does not have an icon for 3G, even if it did, the phone cannot distinguish between 3G or 4G due to the fact that HSPA+ is still 3G hardware on the tower, but provides 4G speeds via software in the base station and the backhaul of the network.
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Click to collapse
I'm confused by this due to my dell streak 7 actually showing 3g and 4g at different times.
DelinQuentisDQ said:
Your data plan will not affect your data speeds in any way.
As for the phone showing 4G and having another 3G device pulling better speeds. The cause is that you are not in a true 4G area. The GS4G does not have an icon for 3G, even if it did, the phone cannot distinguish between 3G or 4G due to the fact that HSPA+ is still 3G hardware on the tower, but provides 4G speeds via software in the base station and the backhaul of the network.
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Click to collapse
I actually get 3g , 4g, edge, and g.
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Bl4ckpheniX said:
I actually get 3g , 4g, edge, and g.
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The GS4G does not even have an icon to represent 3G.
Please, if you can, provide a screenshot.
DelinQuentisDQ said:
The GS4G does not even have an icon to represent 3G.
Please, if you can, provide a screenshot.
Click to expand...
Click to collapse
I will have to do it Monday, cause it only happens when I leave my office building. When I am in my office building I will often go into data roaming through at&t. This may have something to do with why it shows up. But it is there.
If you truly doubt it. Go to the market and download ninja morph. Then use it to make a copy of your framework-res.APK. From there open the COPY that you made. Look in framework-res.apk\res\drawable-hdpi-v4
Do not try and look in the actual phones framework-res.apk. Because it will break a couple things and you will have to re-flash. But if you make the copy it will automatically extract the apk and you can view the files with your computer.
DelinQuentisDQ said:
The GS4G does not even have an icon to represent 3G.
Please, if you can, provide a screenshot.
Click to expand...
Click to collapse
that my friend, you are wrong on.
I get the 3G icon on my elevator everyday before and after work.
4g
I always get 4g in the missouri area and I get 13mbps

Slow hspa+

I'm in San Francisco right now and am clearly in AT&T's 4g territory. Well I'm only pulling 3mb down on a speed test. And my buddy who is sitting right next to me with his iPhone 4 is pulling 4.5 down. I thought the iPhone 4 was only hspa and not even plus?
Is it possible ATT is throttling me because I dont have a "4G" specific plan?
Sent from my Inspire 4G using XDA App
Try switching radios
Sent from my Inspire 4G using XDA Premium App
A data plan is of course, always going to be a data plan. There is no difference from one plan to another AFAIK besides 2GB and 4GB or if you're grandfathered for unlimited.
Just obviously with software updates etc. to enable "4G".
I'm up here in MT and I barely touch 1.5Mbps if I'm lucky. My friend has the same issue, and AT&T keeps telling me it's because MT is a "new acquisition". BS I've had the service for almost 3 months now. Learn to put up more towers!
Anyways, that's my $0.02.
-Cyanide
1.18.12 said:
Try switching radios
Sent from my Inspire 4G using XDA Premium App
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Wells there's not much I can do about it now. I'm in the back seat of a car going 80 miles an hour towards a non '4G' area.
I was certain I flashed the right radio. I have the H emblem next to my service indicator.
Can anyone that has experience with san Francisco confirm my speeds are unusually low? Also does anyone know if the iPhone is hspa+?
Sent from my Inspire 4G using XDA App
Cyanideskittle2010 said:
A data plan is of course, always going to be a data plan. There is no difference from one plan to another AFAIK besides 2GB and 4GB or if you're grandfathered for unlimited.
Just obviously with software updates etc. to enable "4G".
I'm up here in MT and I barely touch 1.5Mbps if I'm lucky. My friend has the same issue, and AT&T keeps telling me it's because MT is a "new acquisition". BS I've had the service for almost 3 months now. Learn to put up more towers!
Anyways, that's my $0.02.
-Cyanide
Click to expand...
Click to collapse
3 months is not a long time when you think about it. It takes 3 years and about 2.9 million dollars to put up one single tower.
Thread moved to Q&A
Cyanideskittle2010 said:
A data plan is of course, always going to be a data plan. There is no difference from one plan to another AFAIK besides 2GB and 4GB or if you're grandfathered for unlimited.
Just obviously with software updates etc. to enable "4G".
I'm up here in MT and I barely touch 1.5Mbps if I'm lucky. My friend has the same issue, and AT&T keeps telling me it's because MT is a "new acquisition". BS I've had the service for almost 3 months now. Learn to put up more towers!
Anyways, that's my $0.02.
-Cyanide
Click to expand...
Click to collapse
I'm getting 1.5 in my hometown of Sacramento, but that's clearly not in 4g territory so I assumed its just 3g there (even though I have the h emblem). 3 is definitely than 1.5 but it still doesn't explain why my buddies iPhone is pulling more down when its apparently not capable of hspa+
Sent from my Inspire 4G using XDA App
What rom are you on? Try different radios and make sure to flash the matching ril. And verify that you are you their 4g network by going to settings>about phone>network
Sent from my cracked Inspire 4G
trell959 said:
What rom are you on? Try different radios and make sure to flash the matching ril. And verify that you are you their 4g network by going to settings>about phone>network
It says hsdpa, is that right?
Sent from my cracked Inspire 4G
Click to expand...
Click to collapse
Sent from my Inspire 4G using XDA App
I have read in a number of posts that the data plan does matter. The 4G plan offer access to another APN, with is required for authentication on the 4G network. In the Dev forum, there is a thread about APNs that discusses this.
Four-Fifty-X said:
I have read in a number of posts that the data plan does matter. The 4G plan offer access to another APN, with is required for authentication on the 4G network. In the Dev forum, there is a thread about APNs that discusses this.
Click to expand...
Click to collapse
I'm going to go check that out immediately.
Sent from my Inspire 4G using XDA App
I really wish this hadn't been moved to QA because no one looks in here. I am really trying to find a solution to this issue. I have been searching and can't come up with a definite answer. I need people who live in the bay to post what speeds they have been getting. I think I may need to call att.
seh6183 said:
I really wish this hadn't been moved to QA because no one looks in here. I am really trying to find a solution to this issue. I have been searching and can't come up with a definite answer. I need people who live in the bay to post what speeds they have been getting. I think I may need to call att.
Click to expand...
Click to collapse
Did you check the thread in dev section and edit the build prop? Might call att And see if there are certain apns needed for the 4G network authentication.
zelendel said:
Did you check the thread in dev section and edit the build prop? Might call att And see if there are certain apns needed for the 4G network authentication.
Click to expand...
Click to collapse
I saw the the thread about editing the build prop yes. I just checked att coverage maps for 4g and Sacramento is now in the coverage zone. Should now be seeing hspa+ speeds here. I'll do a test when I get home but I'm willing bet my roommates iPhone will still pull faster speeds than me. I will also get on the phone with att and find out if i need a different plan. Will report back.
seh6183 said:
I saw the the thread about editing the build prop yes. I just checked att coverage maps for 4g and Sacramento is now in the coverage zone. Should now be seeing hspa+ speeds here. I'll do a test when I get home but I'm willing bet my roommates iPhone will still pull faster speeds than me. I will also get on the phone with att and find out if i need a different plan. Will report back.
Click to expand...
Click to collapse
Comparing the iphone to the inspire is not really fair as the iphone doesnt use the same apn settings, and they also have a reserved amount of bandwith set aside for iphones only. Not to mention they seem to go faster due to alot of things being cached on Apples servers which the iphone connects to first so it seems like they can pull data faster but it is not what it seems.
Ah, I'm not the only one pulling down slower speeds than other devices. My GF's Infuse consistently pulls down 6-7 mbps while my Inspire, at the same time and location, will pull down 3-4. My build prop is edited, and I've tried other radios (and rils) with not much luck. Is this a device capability issue?
The only thing I haven't done is mess with APNs much. I feel as though it won't change anything, but eventually I'll try that as well.
Simba501 said:
Ah, I'm not the only one pulling down slower speeds than other devices. My GF's Infuse consistently pulls down 6-7 mbps while my Inspire, at the same time and location, will pull down 3-4. My build prop is edited, and I've tried other radios (and rils) with not much luck. Is this a device capability issue?
The only thing I haven't done is mess with APNs much. I feel as though it won't change anything, but eventually I'll try that as well.
Click to expand...
Click to collapse
I would try that, As it can have a great impact on your connection. I could set you up with the old apn settings and you would pull edge speeds. So it only goes to reason that the APN settings might have a large thing to do with it.
zelendel said:
I would try that, As it can have a great impact on your connection. I could set you up with the old apn settings and you would pull edge speeds. So it only goes to reason that the APN settings might have a large thing to do with it.
Click to expand...
Click to collapse
Yeah. Most users speeds double
Sent from my Inspire 4G using XDA Premium App
zelendel said:
I would try that, As it can have a great impact on your connection. I could set you up with the old apn settings and you would pull edge speeds. So it only goes to reason that the APN settings might have a large thing to do with it.
Click to expand...
Click to collapse
1.18.12 said:
Yeah. Most users speeds double
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
I'm going to look around at the speeds others are getting. I just can't seem to get more than 3-5 mbps. I know my area is capable of it because my GF's Infuse gets 5-8 mbps consistently, and at the same time I test mine. Weird.
I'll wait for compelling results before I change mine, because I've been modding heavily the last few days and I'm exactly not in the testing mood.
seh6183 said:
I really wish this hadn't been moved to QA because no one looks in here. I am really trying to find a solution to this issue. I have been searching and can't come up with a definite answer. I need people who live in the bay to post what speeds they have been getting. I think I may need to call att.
Click to expand...
Click to collapse
The day after I got my Inspire, I went to an A's game. The best I got on that trip was 1.5/0.35. A week later in Sac, in the parking lot of the Kaiser on Morse Avenue, I was able to pull 5.0/0.35. The best I got at home in Woodland was 3.0/0.35. I am now rooted, running ClearDroid, and get 4-5 down with upload better than 1. I'm still on my unlimited plan.
Sent from my Inspire 4G using the power of the dark side.

Cant get faster then 1mbps!!

got my infuse about 3 weeks ago..love it for the most part but everytime i do a speedtest on phone, with wifi off, i never get more then 1mbps, i get like .07 and .50 if im lucky...they said that some towers are getting fixed and told me to go into the att store...i ran a speedtest frim store model (not on wifi) and got like a sold 2mbps when my phone was next to it getting .25.......had a 3g sim card so i thought maybe that was it but i swapped for 4g sim card and my results were the same??%
any input would be appreciated! anyone have same problem??
Sent from my SAMSUNG-SGH-I997 using XDA App
They told me the same thing. They said that the whole state of NJ is having trouble.
Try going to speakeasy.net and try their speedtest. For some reason it seems to work better than the app. I have seen others post this and tried it myself with much faster results.
i tried speakeasy and i got up to .99 but like i said store model got 2 mbps with ease right next to my phone so im gonna go swap out my phone since im still within my 30 days and we'll go from there....
Sent from my SAMSUNG-SGH-I997 using XDA App
Funny I get somewhere between 2.5 - 4.5 in bay area cali
sucks to be you. i still get up to 14mbit with a drop of no less than 10. and sim cards have nothing to do with it.
I got 9.something mbs when i just got the thing....tested just now, getting 1.1 >_> i think somethings wrong
edit: tested again twice, got 4.5 and then 3.1 mbs...>_> I hope they hurry up and get 4g up and working properly in Houston some time this lifetime.
im in nyc and only getting about a 1-3 down and .1-.3 up. wth is that about
pr0necr0 said:
im in nyc and only getting about a 1-3 down and .1-.3 up. wth is that about
Click to expand...
Click to collapse
AT&T's backhaul is overloaded in a lot of areas, NYC is notorious for this.
i.e. your connection to the towers is wicked fast, but the towers' connection to the rest of the world is crap.
Entropy512 said:
AT&T's backhaul is overloaded in a lot of areas, NYC is notorious for this.
i.e. your connection to the towers is wicked fast, but the towers' connection to the rest of the world is crap.
Click to expand...
Click to collapse
Sounds to me like I'm gonna be calling once a month to get a credit on my account til they fix it : P
Sent from my SAMSUNG-SGH-I997 using XDA App
I got 6+ down and 1+ up today i tested at work
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Service today was crappier than normal... At points under 1 mbps. Hopefully that means they had a tower down or something to upgrade it to HSPA+. Probably not.
Just upgraded from a tilt 2 to the infuse lastnight r00ted it and added a few apps I just checkd my speed here near Tampa and got 4mbit dn x 1 mbit up.

[Q] Sick and tired of Sprint's HORRIBLE 3G service in my area...can I get some help?

I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
I feel your pain can't beat the price though.
Sent from my PG06100 using Tapatalk
benutne said:
I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
Click to expand...
Click to collapse
Well if you haven't already, you can try THIS THREAD. that mod helped me quite a bit.
prboy1969 said:
Well if you haven't already, you can try THIS THREAD. that mod helped me quite a bit.
Click to expand...
Click to collapse
Thanks. Didn't know about that thread. I'll give it a shot here in a minute and let you know if it works.
benutne said:
Thanks. Didn't know about that thread. I'll give it a shot here in a minute and let you know if it works.
Click to expand...
Click to collapse
Nope. Didn't make the least bit of difference. Download is still around 24(ish) kbps. I didn't mention it before but my upload is 10x my download at around 250kbps.
What Rom are you using? Well you can always call Sprint and complain. Explain to them how bad your Data services are. I've heard of them on more than one occasion, offering a free Airwave to customers with bad Data services. It may take more than one call. But if you get it for free it will be worth it.
I was having all types of connection issues. I formated my sd card. With ext4 at 1gb and swap at 256, then installed cyanogenmod nightly 243, boot install gapps new one, boot installed sparkies script and v10 kernal. And settled in. I am getting 6 times faster everything on a 8gig class 4. Did it to the wifes too but did 2gig ext4 cause she has a butt ton of apps. It made her give up miui. Well kinda lol she wanted that 3.1 miui launcher. But anyway. Do this it should boost your bandwidth. I sure as hell did mine. I am getting 2Mb on 3g now up to 7 or 8 on 4g and 15 on wifi.
Sent from my PG06100 using Tapatalk
Btw forgot to mention use TWRP recovery! Wipe all system too. It is a great tool
Sent from my PG06100 using Tapatalk
benutne said:
I get on average 26kbps down. I also frequently drop down to 1X. Simply awful. I know it isn't a coverage thing. Sprint's map for 3G says the whole city and then some are covered. I call BS. This will be my third Sprint phone with the same issues. I've called Customer Service but they say they can't do anything unless more people complain.
Could someone help me with modifying a PRL to get better service in my area? There is no 4G where I live so using some Verizon towers wouldn't matter much. I already know how to flash a different PRL but I don't know how to read one or modify one.
If I hadn't just bought my Shift I'd be ditching Sprint for someone else. ANYONE else.
Click to expand...
Click to collapse
There is a thread in the Evo 3d forum here on xda that has the phone # for Sprints retention dept. If you call that number and explain that your cell and data signal sucks and you drop 2 out of 3 calls they should send you a Air Rave for no charge and won't charge you for the service. If I get time to nite and can find it I will post the link.
Edit: Here is the number for retention (877)775-4886 Hope you get some satisfaction I know it worked for me.
Sent from my PG06100 using Tapatalk
Almost makes me wish I had Crappy 3G in my area. Almost , but not really . Already been there done that and it was not a good time .
EDIT :
Was just reminded of something reading a post by sparksco. What radios are you using? Have you updated them?
halrulez said:
I was having all types of connection issues. I formated my sd card. With ext4 at 1gb and swap at 256, then installed cyanogenmod nightly 243, boot install gapps new one, boot installed sparkies script and v10 kernal. And settled in. I am getting 6 times faster everything on a 8gig class 4. Did it to the wifes too but did 2gig ext4 cause she has a butt ton of apps. It made her give up miui. Well kinda lol she wanted that 3.1 miui launcher. But anyway. Do this it should boost your bandwidth. I sure as hell did mine. I am getting 2Mb on 3g now up to 7 or 8 on 4g and 15 on wifi.
Sent from my PG06100 using Tapatalk
Click to expand...
Click to collapse
I think your right that the kernel does make a huge difference as well as the patch. If your phone is using all of your memory/ram then data connection has a hard time keeping up. Pershoot makes really good kernels...
Sent from my PG06100 using xda premium
I have fair 3g speeds but 4G coverage (which is why I went with sprint and the shift) in Atlanta is really spotty in the metro area. When you are any cell store the strength and speeds will be great to get you to buy in my opinion. You don't get to see how it will be in daily use until the contract and sale are complete
I can see downtown Atlanta from my condo but yet I get no 4G and fair 3G speeds. That's how it is all over Atlanta. I understand the frustration especially if you are paying the $10 4G fee. I went to ask about the coverage and speeds. I told the rep I was upset at paying a $10 extra fee for 4G when it is so spotty and slow. Apparently the $10 fee is not for 4G, insert bs excuse here ! While I can't be of any help to your speed issues I want to say that even where I live it's a problem. Most of the time I keep my phone connected to my wireless router and then in areas where free wireless is offered I connect to it running an SSH tunnel app to my router at home.
Ok, I'm still getting ****ty data service and I've tried almost everything I know how to do. Does anyone.know how to modify a PRL so I can force a connection to some Verizon towers? Obviously I still want to use Sprint for calls since I rarely have issues with that but the 3G is completely unbearable
Sent from my PG06100 using XDA App
benutne said:
Ok, I'm still getting ****ty data service and I've tried almost everything I know how to do. Does anyone.know how to modify a PRL so I can force a connection to some Verizon towers? Obviously I still want to use Sprint for calls since I rarely have issues with that but the 3G is completely unbearable
Sent from my PG06100 using XDA App
Click to expand...
Click to collapse
Try THIS THREAD for what you need. Specifically THIS post.
when i updated the radio and wimax radio on my shift i did notice a little stronger signal in general. but in my experience especially in fringe areas, MOD MOD MOD MOD MOD then TRY TRY TRY TRY then AGAIN AGAIN AGAIN several PRL variations. i think in general the 00001.prl everyone agrees is a good one to start on. just make sure your phone is set with NO restrictions concerning data roaming. half the time at least half the time im not even on sprints network, lol. if i call customer service i usually get verizon, but i have got alltel and USCC before lol. heh, in the gulf of mexico it shows up as something like 'national calling system' or something lol.
i never noticed the thread recommended above, so i will trying that in approx. 47 secs lol! so thankd for pointing that out.
but always, when i doubt, keep adding towers.....
cheers,
disco
prboy1969 said:
Try THIS THREAD for what you need. Specifically THIS post.
Click to expand...
Click to collapse
Well, after using the 00001 (or whatever) PRL that is 100% Verizon, my speeds have increased dramatically. Its like getting a new phone. I don't plan on using that long term as Sprint can get uppity about it but I'll try it for a while and then see if I can settle on some sort of hybrid approach or even that corporate PRL you linked to.
Thanks for the help. I'm a happy EVO Shift owner again.
No problem . Here to help .
Ok then. I switched to the Sprint corporate PRL. Went from full bars at home to two. I'll try it out for a bit and see if it sucks less than the normal Sprint PRL. Verizon is looking better and better even with the data caps.
Sent from my PG06100 using XDA App
Till you see your bill . Know a few Sprint people who switched to Verizon recently, about three months ago. They're crying big time . Both switched because they " get better reception " . But the Bill is crazy . One has had about $100 in overages . The other has great reception, but two weeks in he's already over his 2GB cap . No thanks to all that .
i have sprint but i put this prl on my phone and for last few days both data and voice have been better than 0001.prl, i'm in new orleans so i do not know bout other parts of country but i thought it worth posting.
cheers,
disco

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