[Q] Screen Burn, etc. - Windows Phone 7 Q&A, Help & Troubleshooting

1. I woke up today and realize that my precious HD7 has this minute yellowgreen screen burn (I'm using the default theme). Well, it's just a dot-size but still a screen burn. I could be wrong but has anyone experienced the same thing?
2. For some odd reason, video's audio playback won't play in my Jabra Halo anymore. Plain audio playback works just fine. I already tried unpairing the device up to deleting the profile but no good. I'm suspecting that this happened after I unlocked my phone using Chevron's. I'm thinking of resetting my phone but I don't want to loose my sms. Any workaround?
Thank you brothers!

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Audio Crackling/Audio stutter when screen off after 3.1 Update

All,
I noticed a couple possible defects after upgrading to 3.1 manually.
1. When playing audio from certain applications (XMP for Android for instance) The Audio cuts out shortly after the screen turns off, and then halts for a period of time before coming back shortly, then cuts out again.
2. Once you turn the screen back on, there is a distinct crackling in the audio.
Workaround:
1. Turn screen back on (get the crackling)
2. Unplug the 3.5mm audio jack
3. Play music from the speakers
4. Plug back in the 3.5mm audio jack
Anyone else seeing these issues with other audio applications?
Yep, I had the crackling and long pauses start happening today after the FOTA update.
Seems to happen (more often?) when applications interrupt an audio stream. For instance, listening to music and get an IM or email.
Yeah I had issues with this as well afer updating to 3.1...I saw in another thread that doing a "hard reboot" will fix the issue and has seemed to work for me so far. Hold the power button down for 10-15 sec until the unit reboots.
same problem
I have the same problem as well. The audio stops functioning properly when the screen times out or when I lock the device with the power button. The weird thing is that this behaviour is not consistent for all apps.
For example, "Music" stops only at the end of the song. From the "3.1 ROM issues" thread, other users are experiencing this as well. In contrast, in the apps "Listen" and "Audible", almost as soon as the screen goes off or I lock it, the audio stops, starting after some 30 seconds, halting again after 10 seconds. It repeats this cycle a few times and then stops completely. If I lit the screen by hitting the power button, the audio resumes with crackling noises as mentioned in the original posts.
Also, hard reset didn't work. I am tempted to do a factory reset except that I don't really know what's going on and I don't know if that'd fix it!
UPDATE: I found the following workaround solutions:
1- Winamp works flawlessly for songs, not a peep or hitch!
2- BeyondPod is working fairly well for podcasts. (It has paused once after 11 minutes so far.)
I did the fota update.
and I've the the crackling. Sucky.
me too. Hope they get an update out to fix this asap. Extremely annoying bug.
Would like to add I am also experiencing this issue although mine didn't start till a couple days after the update to 3.1. A hard reset works for a little while but the issue eventually presents itself again. Might be due to a caching issue with the music player?
Anyone try another music player?
I discovered the crackling noise problem last night.
At first I thought the FLAC songs were recorded from a dirty vinyl record.
I also discovered the problem where the Music app does not continue to the next song when listening with the screen turned off. How stupid is that.
These are two big problems that ASUS needs to address ASAP.
I am already annoyed by the pop sound when turning the Transformer on and whenever any sound to the speaker (Headphones are fine) is played after a long pause.
They must have used a really cheap sound chip in the Transformer.
Yes I can confirm the same problems with google listen. Have tried the hard reset but it doesn't really help very much. Things worked fine after the restart, but as soon as the screen turned off, then the audio paused, and began to crackle, then more pauses. It is almost as if some part of the system is in some sort of low power mode and is not able to feed the data at the required data rate...
gloomyandy said:
... It is almost as if some part of the system is in some sort of low power mode and is not able to feed the data at the required data rate...
Click to expand...
Click to collapse
I believe this could be exactly the problem. I have not yet gotten my TF, but looking forward to one greatly. However, I get exactly this problem on my Galaxy Tab 7" WHEN using setCPU to add a profile that scales the CPU down when screen is off. It sounds to me as if ASUS has added some sort of governer/scaling that does this. I could be wrong of course This is just based on reading, and personal experience
corodius said:
I believe this could be exactly the problem. I have not yet gotten my TF, but looking forward to one greatly. However, I get exactly this problem on my Galaxy Tab 7" WHEN using setCPU to add a profile that scales the CPU down when screen is off. It sounds to me as if ASUS has added some sort of governer/scaling that does this. I could be wrong of course This is just based on reading, and personal experience
Click to expand...
Click to collapse
Yes. I get a lot of weird little problems with the Tab 7'' when setCPU scales clock speed down too far, including random reboots. I guess that's the sacrifice Asus made to give the TF such a tremendous battery life.
grainysand said:
I guess that's the sacrifice Asus made to give the TF such a tremendous battery life.
Click to expand...
Click to collapse
I don't know about "tremendous"
More like pretty good...
i can confirm that i have this issue using google music app. I previously purchased PowerAMP (arguably the best android music app) and no problems whatsoever when the screen goes off.
I do like the google music app as it seems like a truly lightweight player but its still in beta stage and needs a bit of work.
I just discovered something. The problem does not occur for my Transformer when the unit is plugged in!
So it must be power management problem, the question is how to fix it?
Hey guys, loving the xda forums btw, much love. I have a acer iconia a500 16gb, and same problem here:
Using Acer_a500_4.010.13_com_gen2
The default Music player is buggy and crashed fairly often, the audio stopping when screen turns off and stopping intermittently is also present on iconia with the default music player and the others as well.
The audio crackling is also present under same conditions.
To add insult to injury, sometimes when i connect a headphones the speakers dont turn off. And if i play with he "dolby mobile" settings, the sound on my headphones get really tinny untill i unplug the headphones and plug them back in, or i reboot the sys in some cases.
I just thought I should add to this thread that I have the same problems on my Acer Iconia A500. It consistently only finishes the song after I turn the screen off then it waits MINUTES to start the next song. I only occasionally have problems with the crackle sound. I had the crackling a lot when I first got it but it doesn't seem to happen as often any more. It doesn't seem to happen when I use doubleTwist but I really wish that the STOCK APPLICATION (which I like the best) would work...
Is there ANY way to fix this stuff? I mean even downgrading to like 3.0 or something. I like to use my tablet to play on my stereo system and I don't enjoy having to effing go back every time I want to play the next song. I also don't want to leave the screen on all the time and murder the battery.
I have the same thing happening on my A500 (running the ASUS PRIME ROM, though). When the screen turns off, anything audio related gets really skippy.
apparently there's some sort of setting build in for the cpu to underclock to the point of not being able to continue running the music application when the screen turns off. (that's me guessing it could be wrong) It always happens with stock music app though it didnt happen when in 3.0.
I installed winamp and doubletwist and both played nonstop.
Also i noticed that if you had music in your external sd and you open music app (also happened with winamp) and remove the sd the applications wont work anymore (thy always fc)unless you install the sd back (that is if you had your music library in the sd even if you also have it internally)
I tried moving the music to the internal storage but the error persist. the only way to get rid of it is formatting the tablet and passing the music to the tablet before running the apps. However if you install the sd and you happen to have music and music app open, youre screw again.
thats the error ive been having and im stuck with a 16gb sd in the tablet to hear music, (which i find it sucking cause my tablet is 32gb)
any suggestions?

HTC Sensation auto silent for no reason!

Hi guys,
I got a 3 days old sensation, and for the past 3 days it keeps going to auto silent mode, (wont ring, no alarm, games & music all no sound) even my notification and volume is max.
The problem goes away after I make a call and it will comeback again anytime.
I only installed some popular apps (known for no issue) such ass Whatapps, Wiki, Angry bird, Dictionary and some games for my toddler.
I am still good for 7 days exchange policy, but I hope I could fix the issue, having installed screen protector and all, i wish to keep this set
Anyone can help me?
Thanks!
Some games are not compatible with Sensation and caused a loss of sound. I have to try the game Talking tom cat or some similar games ( Talking.....) and causing the whole system sound. You only need to uninstall that game and restart the device >>> The device works correctly again
ancola66 said:
Some games are not compatible with Sensation and caused a loss of sound. I have to try the game Talking tom cat or some similar games ( Talking.....) and causing the whole system sound. You only need to uninstall that game and restart the device >>> The device works correctly again
Click to expand...
Click to collapse
Good to know, thanks for the tip.
seems to be a common problem and there are a few threads on here about it. some think it's incompatible apps but I don't have any of the ones that are ever listed & I get it. the sure way to get sound back without restarting is just as you do, make a call, I call voicemail, & then it'll come back.
If you look, your phone is locked in media volume & that's the issue.
Thanks for the reply guys...
I found the culprit, yes! ancola66 is right! it was the TALKING GINA, got it uninstalled and all fine.
Auto silent for no reason HTC Sensation
Heya,
Thought I'd post this in response to the solutions. It may be an application that's causing the problem but I tried all that and removed applications (none of whihc were games - iplayer type stuff) and reset the phone (factory reset) and still nothing.
Then I decided to plug in my headphones to see if that output worked. It did and when I unplugged them, voila, the speaker suddenly worked again!!
Morale: plug in some headphones if you have this problem before doing anything else.. It may solve it..
Hope this helps!
Auto silent for no reason on Sensation
Hey again,
It went silent for a reason when I wanted to play the HTC Music. I tried the headphone thing and no joy. But went into youtube and started something playing then did the headphone thing and the speaker's back on.
I will never understand this, but it seems to work for me.
[shrugs]

Latest 8x Update broke sound!

About 3 days ago I installed the lastest OTA update (OS Ver: 8.0.10211.204) and now when I try to play videos the sound has no bass at all. This is both with the built in media player and app (ie, Tube pro). Also after the update beats stopped working, turning it off resulted in louder sound than having it on. Another reboot fixed this, normal mp3 playback still works fine however. But my phone is now useless for playing videos.
Is anyone else having this problem?
Jdixon85 said:
About 3 days ago I installed the lastest OTA update (OS Ver: 8.0.10211.204) and now when I try to play videos the sound has no bass at all. This is both with the built in media player and app (ie, Tube pro). Also after the update beats stopped working, turning it off resulted in louder sound than having it on. Another reboot fixed this, normal mp3 playback still works fine however. But my phone is now useless for playing videos.
Is anyone else having this problem?
Click to expand...
Click to collapse
Kinda similar to mine, but I don't have beat's on and off, nor is video having problems.
Try do a hard reset, once or twice to force it to "update properly"
It helped for me, not fixing the problem altogether but it became better after hard reset
Jdixon85 said:
About 3 days ago I installed the lastest OTA update (OS Ver: 8.0.10211.204) and now when I try to play videos the sound has no bass at all. This is both with the built in media player and app (ie, Tube pro). Also after the update beats stopped working, turning it off resulted in louder sound than having it on. Another reboot fixed this, normal mp3 playback still works fine however. But my phone is now useless for playing videos.
Is anyone else having this problem?
Click to expand...
Click to collapse
I had this problem with my 8X. After the Portico update (8.0.10211.204), Beats Audio no longer functioned. Turning Beats Audio on/off had no effect. Music went from sounding completely AWESOME before Portico to sounding weak. I tried several Hard Resets to no avail. Got a replacement 8X from T-Mobile that did not have Portico, and Beats Audio worked fine. Well, two days ago I accidentally accepted the Portico update on my new 8X and am having the EXACT same problem with Beats Audio. This is so frustrating!
OP, you said a reboot fixed your sound issue? Does toggling Beats Audio on/off produce an extremely noticeable increase in bass and sound quality? For the record, I am having no problems playing videos as far as I can tell.
Well a hard reset did not fix my problem
@kpmblue7 When beats did not work turning it on actually made the sound worse! After a reboot or two beats started to work as I should again. Going to try flashing the ROM when the andriodfiles website is back up and then update again. If the problem persists after that I will be going to my carrier to get a replacement or possible exchange to a Nokia 920.
Jdixon85 said:
Well a hard reset did not fix my problem
@kpmblue7 When beats did not work turning it on actually made the sound worse! After a reboot or two beats started to work as I should again. Going to try flashing the ROM when the andriodfiles website is back up and then update again. If the problem persists after that I will be going to my carrier to get a replacement or possible exchange to a Nokia 920.
Click to expand...
Click to collapse
Nor did it fix mine. This is my second 8X with this issue. Very annoying. And to make it worse, NO ONE else seems to be talking about it (except this thead) so I don't know if it is ever going to get noticed and fixed. It would be a huge coincidence that BOTH of my 8Xs would have the same issue if it did not affect every single unit.

[Q] Music playback keeps pausing. Who has a fix?

My Galaxy S6 keeps randomly pausing music playback while I have it connected to the aux input in my car for no apparent reason. Phone is rooted on the stock AT&T Rom and has been restored via ODIN twice without any change. It did this before root as well without change. I have disabled nuplayer in the dev settings and tried resyncing my library multiple times thinking it was due to corrupted files. This clearly is a samsung issue and seems to be apparent with older generations of the Galaxy series as well. Does anyone have a fix? I can't imagine the rest of you are actually putting up with this bug on a $600 phone. It's really driving me nuts having to keep fiddling with the damn phone while I'm driving to unpause the music, raise the volume past the warning, just to do it again a few minutes later. Tried the stock music app as well as doubletwist, no changes. Could this be caused by some motion sensing feature that needs to be disabled?
So who here has a fix? Appreciate any tips or solutions. Thanks
I know I'm not the only one. Who knows the fix and wouldn't mind sharing? Thanks
Bump for info
I have a similar issue, as my Bluetooth earphones just stops playing music. The the strange thing is that my other pair of Bluetooth earphones work fine, and I've never had any issue with other Bluetooth media connections (including those in a car). It could be specific to your car.
I'm using Google Play Music.
Have you tried it with another system?
Sent from my SM-G920T using XDA Free mobile app
Do you guys happen to have the music pause gesture? Had this problem with the note 3 where video seems like it was lagging really bad but it was actually pausing and unpausing because of smart stay. Turned it off and it was perfect. It's probably a screen protector messing with the sensors for the gesture.
Sent from my SM-G920T1 using XDA Free mobile app
I faced this too.
This happened when i play music directly from the Widget. However if i open the app and play music, it didnt stop.
Hope this helps.
Blame the ****ty memory management that keeps killing apps.
Sent from my SM-G920T
OP, are you saying that when it pauses, it also resets the volume warning? Or was that just additional annoyance?
^^Combination of both. When playing music on the device via aux in my car, I have the phone set to max volume, then control volume output via my car. When using the stock music app, doubletwist, etc, the music will randomly pause playback for no reason while the screen is off while the phone sits in my lap untouched. Smart stay is off, and I'm running out of ideas honestly. Been listening to Pandora recently and haven't had issues in the past four days, so it's something with music playback for the device only. Any ideas would be appreciated. Thanks
Maybe your cable is loose or has a bad connection on one end or the other? When you unplug headphones, music playback stops. Try using an app like Trigger or Tasker to make something happen on headphone unplug, such as launching a certain app or whatnot so that you'll know if the phone thinks it got unplugged.
Try clearing the cache of the music app ir use Cache Cleaner (downloadable from Playstore) to clean all cache. You can also try going to recovery mode to wipe cache.
Unfortunately I clear cache weekly, and am certain its not a connection issue. Are there additional touch or motion sensor other than the smart stay function (currently disabled) that could be triggering this?
I don't know what to tell you. Using aux is similar to plugging in via headphones and I've had no issues in that regard. I've had no problems with Bluetooth streaming either. In cases like this, it could be app interference or faulty hardware.
Sent from my SM-T805 using Tapatalk
Is it only happening when you're using it in your car? What about with headphones or BT audio connections.
Do you have any sound effects enabled? I noticed that SoundAdapt really affected the performance of my phone, so it could be a factor.
Sent from my SM-G920T using XDA Free mobile app
I'm almost certain its some kind of gesture that is interfering. I don't use any of them and will gladly disable anything that could remotely cause this. I noticed the other night when my friend was driving my car, I was sitting in the passenger seat with my phone playing music through aux for at least an hour and no pausing whatsoever. I had the phone in my hand the entire time instead of near my leg sitting face up on my seat, which made me realize it must be some lockscreen gesture interfering. Any ideas?
Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.
flu13 said:
Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.
Click to expand...
Click to collapse
Thanks. I will try that and let you know. I went ahead and disabled all of them. The screen is off btw when this happens.
I think it is because you are playing the music on full volume. I believe that the phone on some songs can't support the power output causing it to pause. Try instead playing it one level less than max. I noticed that this only happens with some songs specifically at max volume. This doesn't happen at a lower volume on these songs.
Galaxy s6 edge and s6 music pause or stop issue fixed
i had the same issue with my Samsung Galaxy s6 edge. music stops or pauses especially when i am using Soundcloud, pandora, Milk music player or Beatport.
but i fixed the issue .
First open the "Smart Manager" app and select battery.
Second select "details" and you should see most of the apps that uses more power.
Select "Cancel Auto stop" on the apps u want will be using especially your music app. if you don't want then to stop after sometime.
Thank you
Hope this solves ur problem
I am having this same problem on my S6 edge. Not rooted (first phone I haven't felt the need to root since the Evo).
It happens whether using connected headphones, bluetooth headphones, or in the car A2DP using the Google Music app, Pandora, or Slacker.
Was hypothesizing that notifications are causing the pauses. Would like to try the suggestion above but WHERE IS THE SMART MANAGER app?
Also, was wondering if anyone with the problem fooled around with the animation scale settings described here: http://www.digitaltrends.com/mobile/galaxy-s6-tips-and-tricks/4/ (under How to unlock Developer options)? Wondering if that is causing my/our problems.
Thanks,
Tony

media playback sound stops/stutters on speaker

Hi all,
when i am watching a youtube movie, streaming music or movies or listening to podcasts my sound stops or stutters but only when using the speakers - there are no issues when using headphones, be it bluetooth or wired. Also i have never missed a notification or call, so i would guess it's working there.
I have performed a factory reset to see if that would fix it somehow and it seemed to do that for a week or two but now the issue has arised again.
Have anyone else noticed the problem or do i just have a faulty device that i should take back to the store to be replaced?
I could root the phone and the audio thingy mod someone maid, but for once i cant really be arsed with rooting the phone, since i am quite happy with it except for this issue.
I have the same problem. Made factory reset and fixes for a while but for me instead of 1 or two weeks it takes only some hours... ringtones, notifications, headphones and other system sounds works fine...it's only media sound through speaker. It looks like the phone detects that there is headphones connected. I've been trying to work around this problem and only found a fix using an app called Sound About but I would love to have this fixed without any second party programmes.
Gijoe85 said:
I have the same problem. Made factory reset and fixes for a while but for me instead of 1 or two weeks it takes only some hours... ringtones, notifications, headphones and other system sounds works fine...it's only media sound through speaker. It looks like the phone detects that there is headphones connected. I've been trying to work around this problem and only found a fix using an app called Sound About but I would love to have this fixed without any second party programmes.
Click to expand...
Click to collapse
I also have the same problem.
I downloaded the Soundabout app but I still had the problem. What did you configure in the Soundabout app to patch up the audio issue?
Guys have you fixed this!?!?!?!?!?!?

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