My Galaxy S6 keeps randomly pausing music playback while I have it connected to the aux input in my car for no apparent reason. Phone is rooted on the stock AT&T Rom and has been restored via ODIN twice without any change. It did this before root as well without change. I have disabled nuplayer in the dev settings and tried resyncing my library multiple times thinking it was due to corrupted files. This clearly is a samsung issue and seems to be apparent with older generations of the Galaxy series as well. Does anyone have a fix? I can't imagine the rest of you are actually putting up with this bug on a $600 phone. It's really driving me nuts having to keep fiddling with the damn phone while I'm driving to unpause the music, raise the volume past the warning, just to do it again a few minutes later. Tried the stock music app as well as doubletwist, no changes. Could this be caused by some motion sensing feature that needs to be disabled?
So who here has a fix? Appreciate any tips or solutions. Thanks
I know I'm not the only one. Who knows the fix and wouldn't mind sharing? Thanks
Bump for info
I have a similar issue, as my Bluetooth earphones just stops playing music. The the strange thing is that my other pair of Bluetooth earphones work fine, and I've never had any issue with other Bluetooth media connections (including those in a car). It could be specific to your car.
I'm using Google Play Music.
Have you tried it with another system?
Sent from my SM-G920T using XDA Free mobile app
Do you guys happen to have the music pause gesture? Had this problem with the note 3 where video seems like it was lagging really bad but it was actually pausing and unpausing because of smart stay. Turned it off and it was perfect. It's probably a screen protector messing with the sensors for the gesture.
Sent from my SM-G920T1 using XDA Free mobile app
I faced this too.
This happened when i play music directly from the Widget. However if i open the app and play music, it didnt stop.
Hope this helps.
Blame the ****ty memory management that keeps killing apps.
Sent from my SM-G920T
OP, are you saying that when it pauses, it also resets the volume warning? Or was that just additional annoyance?
^^Combination of both. When playing music on the device via aux in my car, I have the phone set to max volume, then control volume output via my car. When using the stock music app, doubletwist, etc, the music will randomly pause playback for no reason while the screen is off while the phone sits in my lap untouched. Smart stay is off, and I'm running out of ideas honestly. Been listening to Pandora recently and haven't had issues in the past four days, so it's something with music playback for the device only. Any ideas would be appreciated. Thanks
Maybe your cable is loose or has a bad connection on one end or the other? When you unplug headphones, music playback stops. Try using an app like Trigger or Tasker to make something happen on headphone unplug, such as launching a certain app or whatnot so that you'll know if the phone thinks it got unplugged.
Try clearing the cache of the music app ir use Cache Cleaner (downloadable from Playstore) to clean all cache. You can also try going to recovery mode to wipe cache.
Unfortunately I clear cache weekly, and am certain its not a connection issue. Are there additional touch or motion sensor other than the smart stay function (currently disabled) that could be triggering this?
I don't know what to tell you. Using aux is similar to plugging in via headphones and I've had no issues in that regard. I've had no problems with Bluetooth streaming either. In cases like this, it could be app interference or faulty hardware.
Sent from my SM-T805 using Tapatalk
Is it only happening when you're using it in your car? What about with headphones or BT audio connections.
Do you have any sound effects enabled? I noticed that SoundAdapt really affected the performance of my phone, so it could be a factor.
Sent from my SM-G920T using XDA Free mobile app
I'm almost certain its some kind of gesture that is interfering. I don't use any of them and will gladly disable anything that could remotely cause this. I noticed the other night when my friend was driving my car, I was sitting in the passenger seat with my phone playing music through aux for at least an hour and no pausing whatsoever. I had the phone in my hand the entire time instead of near my leg sitting face up on my seat, which made me realize it must be some lockscreen gesture interfering. Any ideas?
Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.
flu13 said:
Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.
Click to expand...
Click to collapse
Thanks. I will try that and let you know. I went ahead and disabled all of them. The screen is off btw when this happens.
I think it is because you are playing the music on full volume. I believe that the phone on some songs can't support the power output causing it to pause. Try instead playing it one level less than max. I noticed that this only happens with some songs specifically at max volume. This doesn't happen at a lower volume on these songs.
Galaxy s6 edge and s6 music pause or stop issue fixed
i had the same issue with my Samsung Galaxy s6 edge. music stops or pauses especially when i am using Soundcloud, pandora, Milk music player or Beatport.
but i fixed the issue .
First open the "Smart Manager" app and select battery.
Second select "details" and you should see most of the apps that uses more power.
Select "Cancel Auto stop" on the apps u want will be using especially your music app. if you don't want then to stop after sometime.
Thank you
Hope this solves ur problem
I am having this same problem on my S6 edge. Not rooted (first phone I haven't felt the need to root since the Evo).
It happens whether using connected headphones, bluetooth headphones, or in the car A2DP using the Google Music app, Pandora, or Slacker.
Was hypothesizing that notifications are causing the pauses. Would like to try the suggestion above but WHERE IS THE SMART MANAGER app?
Also, was wondering if anyone with the problem fooled around with the animation scale settings described here: http://www.digitaltrends.com/mobile/galaxy-s6-tips-and-tricks/4/ (under How to unlock Developer options)? Wondering if that is causing my/our problems.
Thanks,
Tony
Related
All,
I noticed a couple possible defects after upgrading to 3.1 manually.
1. When playing audio from certain applications (XMP for Android for instance) The Audio cuts out shortly after the screen turns off, and then halts for a period of time before coming back shortly, then cuts out again.
2. Once you turn the screen back on, there is a distinct crackling in the audio.
Workaround:
1. Turn screen back on (get the crackling)
2. Unplug the 3.5mm audio jack
3. Play music from the speakers
4. Plug back in the 3.5mm audio jack
Anyone else seeing these issues with other audio applications?
Yep, I had the crackling and long pauses start happening today after the FOTA update.
Seems to happen (more often?) when applications interrupt an audio stream. For instance, listening to music and get an IM or email.
Yeah I had issues with this as well afer updating to 3.1...I saw in another thread that doing a "hard reboot" will fix the issue and has seemed to work for me so far. Hold the power button down for 10-15 sec until the unit reboots.
same problem
I have the same problem as well. The audio stops functioning properly when the screen times out or when I lock the device with the power button. The weird thing is that this behaviour is not consistent for all apps.
For example, "Music" stops only at the end of the song. From the "3.1 ROM issues" thread, other users are experiencing this as well. In contrast, in the apps "Listen" and "Audible", almost as soon as the screen goes off or I lock it, the audio stops, starting after some 30 seconds, halting again after 10 seconds. It repeats this cycle a few times and then stops completely. If I lit the screen by hitting the power button, the audio resumes with crackling noises as mentioned in the original posts.
Also, hard reset didn't work. I am tempted to do a factory reset except that I don't really know what's going on and I don't know if that'd fix it!
UPDATE: I found the following workaround solutions:
1- Winamp works flawlessly for songs, not a peep or hitch!
2- BeyondPod is working fairly well for podcasts. (It has paused once after 11 minutes so far.)
I did the fota update.
and I've the the crackling. Sucky.
me too. Hope they get an update out to fix this asap. Extremely annoying bug.
Would like to add I am also experiencing this issue although mine didn't start till a couple days after the update to 3.1. A hard reset works for a little while but the issue eventually presents itself again. Might be due to a caching issue with the music player?
Anyone try another music player?
I discovered the crackling noise problem last night.
At first I thought the FLAC songs were recorded from a dirty vinyl record.
I also discovered the problem where the Music app does not continue to the next song when listening with the screen turned off. How stupid is that.
These are two big problems that ASUS needs to address ASAP.
I am already annoyed by the pop sound when turning the Transformer on and whenever any sound to the speaker (Headphones are fine) is played after a long pause.
They must have used a really cheap sound chip in the Transformer.
Yes I can confirm the same problems with google listen. Have tried the hard reset but it doesn't really help very much. Things worked fine after the restart, but as soon as the screen turned off, then the audio paused, and began to crackle, then more pauses. It is almost as if some part of the system is in some sort of low power mode and is not able to feed the data at the required data rate...
gloomyandy said:
... It is almost as if some part of the system is in some sort of low power mode and is not able to feed the data at the required data rate...
Click to expand...
Click to collapse
I believe this could be exactly the problem. I have not yet gotten my TF, but looking forward to one greatly. However, I get exactly this problem on my Galaxy Tab 7" WHEN using setCPU to add a profile that scales the CPU down when screen is off. It sounds to me as if ASUS has added some sort of governer/scaling that does this. I could be wrong of course This is just based on reading, and personal experience
corodius said:
I believe this could be exactly the problem. I have not yet gotten my TF, but looking forward to one greatly. However, I get exactly this problem on my Galaxy Tab 7" WHEN using setCPU to add a profile that scales the CPU down when screen is off. It sounds to me as if ASUS has added some sort of governer/scaling that does this. I could be wrong of course This is just based on reading, and personal experience
Click to expand...
Click to collapse
Yes. I get a lot of weird little problems with the Tab 7'' when setCPU scales clock speed down too far, including random reboots. I guess that's the sacrifice Asus made to give the TF such a tremendous battery life.
grainysand said:
I guess that's the sacrifice Asus made to give the TF such a tremendous battery life.
Click to expand...
Click to collapse
I don't know about "tremendous"
More like pretty good...
i can confirm that i have this issue using google music app. I previously purchased PowerAMP (arguably the best android music app) and no problems whatsoever when the screen goes off.
I do like the google music app as it seems like a truly lightweight player but its still in beta stage and needs a bit of work.
I just discovered something. The problem does not occur for my Transformer when the unit is plugged in!
So it must be power management problem, the question is how to fix it?
Hey guys, loving the xda forums btw, much love. I have a acer iconia a500 16gb, and same problem here:
Using Acer_a500_4.010.13_com_gen2
The default Music player is buggy and crashed fairly often, the audio stopping when screen turns off and stopping intermittently is also present on iconia with the default music player and the others as well.
The audio crackling is also present under same conditions.
To add insult to injury, sometimes when i connect a headphones the speakers dont turn off. And if i play with he "dolby mobile" settings, the sound on my headphones get really tinny untill i unplug the headphones and plug them back in, or i reboot the sys in some cases.
I just thought I should add to this thread that I have the same problems on my Acer Iconia A500. It consistently only finishes the song after I turn the screen off then it waits MINUTES to start the next song. I only occasionally have problems with the crackle sound. I had the crackling a lot when I first got it but it doesn't seem to happen as often any more. It doesn't seem to happen when I use doubleTwist but I really wish that the STOCK APPLICATION (which I like the best) would work...
Is there ANY way to fix this stuff? I mean even downgrading to like 3.0 or something. I like to use my tablet to play on my stereo system and I don't enjoy having to effing go back every time I want to play the next song. I also don't want to leave the screen on all the time and murder the battery.
I have the same thing happening on my A500 (running the ASUS PRIME ROM, though). When the screen turns off, anything audio related gets really skippy.
apparently there's some sort of setting build in for the cpu to underclock to the point of not being able to continue running the music application when the screen turns off. (that's me guessing it could be wrong) It always happens with stock music app though it didnt happen when in 3.0.
I installed winamp and doubletwist and both played nonstop.
Also i noticed that if you had music in your external sd and you open music app (also happened with winamp) and remove the sd the applications wont work anymore (thy always fc)unless you install the sd back (that is if you had your music library in the sd even if you also have it internally)
I tried moving the music to the internal storage but the error persist. the only way to get rid of it is formatting the tablet and passing the music to the tablet before running the apps. However if you install the sd and you happen to have music and music app open, youre screw again.
thats the error ive been having and im stuck with a 16gb sd in the tablet to hear music, (which i find it sucking cause my tablet is 32gb)
any suggestions?
Hi all,
ICS 4.0.3
Ver. 3.32.707.10
I was wondering if anybody else is encountering similar problems.
Ever since the ICS update, my music player, podcast player (beyondPod) and e-book audio player have gone crazy.
I cannot understand the logic behind it, but the player either stops, skips, pauses, jumps... u name it. Not all the time, but (please do not laugh!) when the car door is slammed shut.
It got me thinking. Is it the shock or the vibration? Tapping or gently bashing the phone does not disrupt the player. Only door of the car closing. It happens every morning and every night when someone gets off the car before me.
Rebooting, taking battery out, clearing out some stuff from my Micro SD... simple stuff to eliminate causes have had no success.
Only rebooting the phone can solve the problem. Force closing the app does not help.
I was thinking that after a heavy days use, maybe the RAM was running out, bu the problem starts even within 20 min of reboot, with no other unnecessary apps running.
I am using Jays headset app since my headphone has that button that allows me to stop/play skip and volume control etc. This has nothing to do with it? I have had it for a while since Gingerbread...
If it were apps from the market that was problematic, i can understand. But since this affects the stock music player as well as other audio related features, I am baffled.
Anybody else? Suggestions?
Found the definitive cause. But still have no solution.
OK guys and gals...
I had my podcast player and stock sense music player do crazy stuff on me, ever since the ICS update.
Maybe the scratched paint is the cause of headache for some people, and covering/insulating it may relieve it of problems, but my feeling is that for quite a few that have posted on this thread, their reasons of malfunction differ, and in fact, are on the same boat as I am.
Please read my post which is the link below to understand the full symptom.
http://forum.xda-developers.com/showthread.php?p=24511005
I am not sure if ICS update from GS is related to this problem directly or indirecty. All I know is that I had a happy sensation until the update OTA.
Here is the reason why I know that neither the paint or back cover of sensation is the cause of skipping/jumping/stopping/calling last contacted....
I tried the experiment with the back cover off, but I could not replicate the problem, thus no paint chip, back cover or short circuit of any kind is the answer.
So, by method of deduction, with the cover off, I tried wriggling the headphone in the socket to see if that had any effect. None. I tried plugging and unplugging. None. I tried using the remote button to control the music app and the podcast player. No problem. The play/pause/vol up and down etc all worked fine. I even uninstalled the jays app and tried. Without the app, the button on my headset does play and stop, answer and end calls. It got me thinking, and the environment it caused the symptoms only could point to the mic on my headphones.
And guess what? It is the bloody Microphone on the headset. I bet you there are some of you with this problem using the stock headset supplied that have built in hands free.
Basically, the pressure spike caused by slamming of he car door, is the same effect as blowing into the mic of the headset. And once this is done, the only way you can stop is reboot.
Since there have been no posts on this thread, and while I was hunting desperately for answers, I came across a different thread. Similar symptoms. I posted there too, so u might want to take a peep.
http://forum.xda-developers.com/showthread.php?p=24668109#post24668109
Weird symptom. Possible solution? (Apart from using headsets without mic)
I have the same problem with my Sensation after i flashed the ICS. I have flashed two different custom ICS and with both i had the same problem. The music app goes crazy. I haven't find any pattern on what is that that cause the music app go crazy. When I touch the jack of the headphones (the original headphones of the Sensation) the app start forwarding, skipping track pause, etc. Also the same happens when i put the phone in my pocket. I haven't found any solution but maybe is the signal from the microphone as you said. When i shake the jack i think that signal noise i created and makes the app go crazy.
I hope someone will find a solution soon.
I just found a way to hear music in my ICS Sensation. I just disabled the default music app in the app settings that comes with the rom and i have installed the ESfile explorer which has its own music player. I am using ESFileExplorer's music player and i don't have problems till now...
Hope this is useful for someone.
I think issue is software related. Look here:
http://forum.xda-developers.com/showthread.php?t=1689440
NikosDim said:
I have the same problem with my Sensation after i flashed the ICS. I have flashed two different custom ICS and with both i had the same problem. The music app goes crazy. I haven't find any pattern on what is that that cause the music app go crazy. When I touch the jack of the headphones (the original headphones of the Sensation) the app start forwarding, skipping track pause, etc. Also the same happens when i put the phone in my pocket. I haven't found any solution but maybe is the signal from the microphone as you said. When i shake the jack i think that signal noise i created and makes the app go crazy.
I hope someone will find a solution soon.
Click to expand...
Click to collapse
Does it happen ONLY when using headsets? I have the same problem, but is caused by the jack connector (only in ICS). It randomly sends signals that the phone understand as multimedia commands. If you remove the headsets and play the music with the speaker, no problem at all.
Crap.
I've got a really annoying problem; when listening to music on the headphones that came with the phone and a call comes in, the music appropriately stops to answer the call. But when the call ends, for any app other than the stock touchwiz music app, music will not start playing again until I unplug and replug in the headphones. It says music is playing, but no sounds comes through. The stock music app is mehh, I far prefer play music or power amp. Has anyone found a fix for this problem?
Sent from my SCH-I535 using Tapatalk 2
No, but it is annoying. You can also pause for maybe between one and two minutes then hit play again to make it start.
Also found that unplugging/plugging doesn't work if done too close to the end of the call.
Edit : fix ... see two posts down:
On beans 11 play music works. The only problem is occasionally when a song ends the next one won't start until I turn the screen on. But in terms of phone calls it fixes my problem
Sent from my SCH-I535 using Tapatalk 2
Okay, figured out the problem.
Go to settings, then motion, and at the bottom of the list uncheck (palm touch to mute)
Especially being in a case, it triggers the proximity sensor and mutes the music.
Haven't had a problem since I found aand unchecked this setting, so at least foe me that's what the issue was.
Does anyone know how to disable music from automatically starting when my phone connects to my car? I noticed this happened on my stock thunderbolt, but when I rooted it some of the ROMs I installed did NOT do this so it would seem to me that it is modifiable somehow.
It is a very annoying feature...every time I end a call music starts whether it was playing before the call or not. Every time I start the car music starts. I know there is an app called Media Button Router that does stop this from happening by forcing you to choose the app to run upon bluetooth connect...but this app breaks button control from my wired headset.
Ive noticed this also its very annoying and can drain battery if you dont notice it
Sent from my SCH-I535 using xda premium
And Im gathering as much info as I can into one centralized area. If you have experienced something that isn't already on the list, please feel fee to chime in here or on reddit . I'll be copying and pasting links from here to the report as well. I was gonna submit tomorrow but since I'm late to the party here, I'll send it Thursday evening. Thanks a lot everyone!
https://www.reddit.com/r/essential/comments/70m7j4/software_issues_and_bugs_to_be_reported/
It seems like I can't remove the Hotspot quick settings tile. I remove it and then it's back again.
Bug reports
I find the keyboard misses a few vibrations on tapping letters, around 2 out of 10 taps.
Casting a movie to my TV stalls and stutters after about 10 minutes every time I try to watch a movie.
johnny8910 said:
Casting a movie to my TV stalls and stutters after about 10 minutes every time I try to watch a movie.
Click to expand...
Click to collapse
That shouldn't matter with the phone. I find that odd. Casting is nothing more than a web browser, more or less. The phone sends a URL to the Chromecast, then the Chromecast plays that URL and the phone is completely disconnected from what happens next other than the playback controls. Phone isn't playing anything, isn't transmitting data, etc. unless you're mirroring your screen or the app is actually streaming from the phone. I'd try a different app, use a speed test app on the chromecast, and do some other troubleshooting there.
Okay thanks. Will try a different app.
johnny8910 said:
I find the keyboard misses a few vibrations on tapping letters, around 2 out of 10 taps.
Casting a movie to my TV stalls and stutters after about 10 minutes every time I try to watch a movie.
Click to expand...
Click to collapse
Change the vibration back to system default and that issue is remediated
Sent from my PH-1 using Tapatalk
Yep.
You are right. Fixed, thanks ?
My Bose QC25 headphones seem to be incompatible with the USB-C/3.5mm adapter.
It seems like the volume down button is constantly being held down. As soon as I plug it in, ringer volume goes to vibrate.
In-line mic does not work.
Any in-line button press seems to reduce ringer volume and occasionally calls up google assistant.
jnmacd said:
My Bose QC25 headphones seem to be incompatible with the USB-C/3.5mm adapter.
It seems like the volume down button is constantly being held down. As soon as I plug it in, ringer volume goes to vibrate.
In-line mic does not work.
Any in-line button press seems to reduce ringer volume and occasionally calls up google assistant.
Click to expand...
Click to collapse
Bose QuietComfort 25 Acoustic Noise Cancelling Headphones for Apple devices?
If they use the Apple remote function, they are not compatible with Android.
tech_head said:
Bose QuietComfort 25 Acoustic Noise Cancelling Headphones for Apple devices?
If they use the Apple remote function, they are not compatible with Android.
Click to expand...
Click to collapse
I am using the Android cable. They work fine on other phones with 3.5mm jack.
However, on my previous Zenfone3 with USB-C, I used the Essential adapter and get the same results. It has to do with the adapter.
This will be going out to essential today at around 7pm pst so if there's anything I missed or anything you all wanna add, do yo thang
I have a problem with Bluetooth audio streaming to my car. I cannot rewind or fast forward. If I try to switch to the next/prior track the sound goes away, but it looks like my Google play music app is still playing. If I re-pair or switch inputs and go back to streaming, the audio plays again.
I can't replicate this problem with either my Google pixel or my wife's iPhone.
foodplz said:
I have a problem with Bluetooth audio streaming to my car. I cannot rewind or fast forward. If I try to switch to the next/prior track the sound goes away, but it looks like my Google play music app is still playing. If I re-pair or switch inputs and go back to streaming, the audio plays again.
I can't replicate this problem with either my Google pixel or my wife's iPhone.
Click to expand...
Click to collapse
I have this issue as well, Also, what you said about the changing tracks, that happens to me as soon as a song ends, and not just with google play music, but with amazon music as well. And while my LG V10 and Moto G4 will send track names and album art to my radio, the PH-1 does not.
Sorry for the late response but everything has been added to the bug report and sent off to Essential. They got back to me with a response, "The whole Essential team monitors /r/Essential pretty religiously, and I know the SW team is looking at the thread. We love that you guys compile stuff like this, as it really does help us make a better product..."
Fingerprint reader gone to sleep
https://forum.xda-developers.com/essential-phone/help/fingerprint-reader-day-t3679908
Hi guys. I exchanged my Essential Phone yesterday (hardware defect) and now on my second device I still get this random fingerprint reader bug. Once in a while I take my phone out of my pocket and the fingerprint reader doesn't work. I have to press the power button to wake it up.
mhajii210 said:
https://forum.xda-developers.com/essential-phone/help/fingerprint-reader-day-t3679908
Hi guys. I exchanged my Essential Phone yesterday (hardware defect) and now on my second device I still get this random fingerprint reader bug. Once in a while I take my phone out of my pocket and the fingerprint reader doesn't work. I have to press the power button to wake it up.
Click to expand...
Click to collapse
thanks! added
Fingerprint sensor
I have used all 5 instances of the fingerprint scanner for the same finger in multiple positions while holding the phone. Works fine once or twice but then all of a sudden won't recognize my fingerprint, have to use the pattern to unlock and even then I usually have to reboot the phone in order for the sensor to recognize my fingerprint and after a few times it goes back to not recognizing the fingerprint again. Essential phone ph-1
And yes I have cleaned my hands and fingers and cleaned the sensor multiple times with no change to effectiveness.
[email protected] said:
I have this issue as well, Also, what you said about the changing tracks, that happens to me as soon as a song ends, and not just with google play music, but with amazon music as well. And while my LG V10 and Moto G4 will send track names and album art to my radio, the PH-1 does not.
Click to expand...
Click to collapse
Try going in developper settings and change avcrp version to 1.3. reboot phone. This worked for my phone + mazda 3
i have done a clean install twice of the latest 8.1 my issue is that sometimes answering the phone it defaults to speakerphone.. but the speakerphone button isnt pressed.. i have to toggle it on then off again before it will switch to the ear piece. also casting seems to only work after a fresh start of the phone.. alcast wont find a device till i restart.. nev2r an issue on 7.1
Sent from my PH-1 using Tapatalk
stinger4321 said:
i have done a clean install twice of the latest 8.1 my issue is that sometimes answering the phone it defaults to speakerphone.. but the speakerphone button isnt pressed.. i have to toggle it on then off again before it will switch to the ear piece. also casting seems to only work after a fresh start of the phone.. alcast wont find a device till i restart.. nev2r an issue on 7.1
Click to expand...
Click to collapse
This isn't an Essential issue, this a Google dialer issue.