Database Info

Audio Crackling/Audio stutter when screen off after 3.1 Update

All,
I noticed a couple possible defects after upgrading to 3.1 manually.
1. When playing audio from certain applications (XMP for Android for instance) The Audio cuts out shortly after the screen turns off, and then halts for a period of time before coming back shortly, then cuts out again.
2. Once you turn the screen back on, there is a distinct crackling in the audio.
Workaround:
1. Turn screen back on (get the crackling)
2. Unplug the 3.5mm audio jack
3. Play music from the speakers
4. Plug back in the 3.5mm audio jack
Anyone else seeing these issues with other audio applications?

Yep, I had the crackling and long pauses start happening today after the FOTA update.
Seems to happen (more often?) when applications interrupt an audio stream. For instance, listening to music and get an IM or email.

Yeah I had issues with this as well afer updating to 3.1...I saw in another thread that doing a "hard reboot" will fix the issue and has seemed to work for me so far. Hold the power button down for 10-15 sec until the unit reboots.

same problem
I have the same problem as well. The audio stops functioning properly when the screen times out or when I lock the device with the power button. The weird thing is that this behaviour is not consistent for all apps.
For example, "Music" stops only at the end of the song. From the "3.1 ROM issues" thread, other users are experiencing this as well. In contrast, in the apps "Listen" and "Audible", almost as soon as the screen goes off or I lock it, the audio stops, starting after some 30 seconds, halting again after 10 seconds. It repeats this cycle a few times and then stops completely. If I lit the screen by hitting the power button, the audio resumes with crackling noises as mentioned in the original posts.
Also, hard reset didn't work. I am tempted to do a factory reset except that I don't really know what's going on and I don't know if that'd fix it!
UPDATE: I found the following workaround solutions:
1- Winamp works flawlessly for songs, not a peep or hitch!
2- BeyondPod is working fairly well for podcasts. (It has paused once after 11 minutes so far.)

I did the fota update.
and I've the the crackling. Sucky.

me too. Hope they get an update out to fix this asap. Extremely annoying bug.

Would like to add I am also experiencing this issue although mine didn't start till a couple days after the update to 3.1. A hard reset works for a little while but the issue eventually presents itself again. Might be due to a caching issue with the music player?

Anyone try another music player?

I discovered the crackling noise problem last night.
At first I thought the FLAC songs were recorded from a dirty vinyl record.
I also discovered the problem where the Music app does not continue to the next song when listening with the screen turned off. How stupid is that.
These are two big problems that ASUS needs to address ASAP.
I am already annoyed by the pop sound when turning the Transformer on and whenever any sound to the speaker (Headphones are fine) is played after a long pause.
They must have used a really cheap sound chip in the Transformer.

Yes I can confirm the same problems with google listen. Have tried the hard reset but it doesn't really help very much. Things worked fine after the restart, but as soon as the screen turned off, then the audio paused, and began to crackle, then more pauses. It is almost as if some part of the system is in some sort of low power mode and is not able to feed the data at the required data rate...

gloomyandy said:
... It is almost as if some part of the system is in some sort of low power mode and is not able to feed the data at the required data rate...
Click to expand...
Click to collapse
I believe this could be exactly the problem. I have not yet gotten my TF, but looking forward to one greatly. However, I get exactly this problem on my Galaxy Tab 7" WHEN using setCPU to add a profile that scales the CPU down when screen is off. It sounds to me as if ASUS has added some sort of governer/scaling that does this. I could be wrong of course This is just based on reading, and personal experience

corodius said:
I believe this could be exactly the problem. I have not yet gotten my TF, but looking forward to one greatly. However, I get exactly this problem on my Galaxy Tab 7" WHEN using setCPU to add a profile that scales the CPU down when screen is off. It sounds to me as if ASUS has added some sort of governer/scaling that does this. I could be wrong of course This is just based on reading, and personal experience
Click to expand...
Click to collapse
Yes. I get a lot of weird little problems with the Tab 7'' when setCPU scales clock speed down too far, including random reboots. I guess that's the sacrifice Asus made to give the TF such a tremendous battery life.

grainysand said:
I guess that's the sacrifice Asus made to give the TF such a tremendous battery life.
Click to expand...
Click to collapse
I don't know about "tremendous"
More like pretty good...

i can confirm that i have this issue using google music app. I previously purchased PowerAMP (arguably the best android music app) and no problems whatsoever when the screen goes off.
I do like the google music app as it seems like a truly lightweight player but its still in beta stage and needs a bit of work.

I just discovered something. The problem does not occur for my Transformer when the unit is plugged in!
So it must be power management problem, the question is how to fix it?

Hey guys, loving the xda forums btw, much love. I have a acer iconia a500 16gb, and same problem here:
Using Acer_a500_4.010.13_com_gen2
The default Music player is buggy and crashed fairly often, the audio stopping when screen turns off and stopping intermittently is also present on iconia with the default music player and the others as well.
The audio crackling is also present under same conditions.
To add insult to injury, sometimes when i connect a headphones the speakers dont turn off. And if i play with he "dolby mobile" settings, the sound on my headphones get really tinny untill i unplug the headphones and plug them back in, or i reboot the sys in some cases.

I just thought I should add to this thread that I have the same problems on my Acer Iconia A500. It consistently only finishes the song after I turn the screen off then it waits MINUTES to start the next song. I only occasionally have problems with the crackle sound. I had the crackling a lot when I first got it but it doesn't seem to happen as often any more. It doesn't seem to happen when I use doubleTwist but I really wish that the STOCK APPLICATION (which I like the best) would work...
Is there ANY way to fix this stuff? I mean even downgrading to like 3.0 or something. I like to use my tablet to play on my stereo system and I don't enjoy having to effing go back every time I want to play the next song. I also don't want to leave the screen on all the time and murder the battery.

I have the same thing happening on my A500 (running the ASUS PRIME ROM, though). When the screen turns off, anything audio related gets really skippy.

apparently there's some sort of setting build in for the cpu to underclock to the point of not being able to continue running the music application when the screen turns off. (that's me guessing it could be wrong) It always happens with stock music app though it didnt happen when in 3.0.
I installed winamp and doubletwist and both played nonstop.
Also i noticed that if you had music in your external sd and you open music app (also happened with winamp) and remove the sd the applications wont work anymore (thy always fc)unless you install the sd back (that is if you had your music library in the sd even if you also have it internally)
I tried moving the music to the internal storage but the error persist. the only way to get rid of it is formatting the tablet and passing the music to the tablet before running the apps. However if you install the sd and you happen to have music and music app open, youre screw again.
thats the error ive been having and im stuck with a 16gb sd in the tablet to hear music, (which i find it sucking cause my tablet is 32gb)
any suggestions?

[Q] HTC One X AT&T Music Player issue.

Hi everyone. I just got an HTC One X on AT&T today from the store. Up until today I had owned an SIII also from AT&T. The music player on the SIII kept freezing and the auto correct wasn't working so I changed to the One X. I listen to music a lot on my phones so I expect the music player to be reliable. Anyway, the music player on the HTC One X is great, however, it's been skipping to the next track without my touching the screen before the current song is finished. I was questioning my sanity because I figured maybe I was bumping the screen, but the player just skipped to the next song a few minutes ago and my hand was nowhere near it. Has anyone else had this issue and is there a way to eliminate it?
Naturally, this is somewhat discouraging as I've only had the phone for a matter of hours. A friend of mine is pressuring me to get an iPhone 5 (blasphemy!) and I'm actually considering getting one since android is clearly not cutting it at the moment. I understand there are other music players on the market but the simple reality of it is that I shouldn't have to download a 3rd party music app, plus, I actually like the stock app.
Thanks for reading!
EDIT: My library is all MP3 files, not an internet radio type thing if it wasn't obvious. The skipping doesn't happen too often, maybe a few times an hour. Beats audio is enabled when this happens, I haven't tried without.

Same Problem!
I have the same problem, when I'm listening to music the voice dialer suddenly pops up and starts dialing numbers from my call history to recent dialed or received numbers. this is so irritating. I installed an app called "headset Blocker" from Google play, it stopped the problem. But my question is why doesn't this phone support other companies earphones? And also whenever I put my headset into it, it displays the symbol of a headphone with mic, is it normal? If not what is the solution to this?

johnbyebye said:
Naturally, this is somewhat discouraging as I've only had the phone for a matter of hours. A friend of mine is pressuring me to get an iPhone 5 (blasphemy!) and I'm actually considering getting one since android is clearly not cutting it at the moment.
Click to expand...
Click to collapse
The reply above also raises an interesting point. Are you listening with headphones that have controls? Could you be pressing them, to make the track skip? If they are headphones meant for an iPhone, the buttons may not be doing what you think they should. Or their might be a short in the headset or the headset jack on the phone, that is making the phone think you are pressing the headset button. Have you tried another set of headphones, or listening on the phone's speaker?
Otherwise, try a factory reset, and if that doesn't solve it, swap it for a new one. Its not Android itself, I've never had this problem. Just a hardware or software defect with your particular handset, which can happen on any device, including the iPhone.
---------- Post added at 03:48 PM ---------- Previous post was at 03:38 PM ----------
dilip437 said:
But my question is why doesn't this phone support other companies earphones?
Click to expand...
Click to collapse
What do you mean by "support"? Do you mean, why don't the control buttons work on some headsets? Its because those controls were designed to work for an iPhone. Unfortunately, there aren't many headphones with buttons that work on Android out-of-the-box, but the mic should work fine (as well as the earphone audio, of course).
If you are trying to use a headset designed for the iPhone, and want the buttons to work, try this: https://play.google.com/store/apps/details?id=jp.co.chobirich.tools.mediabutton&feature=also_installed
dilip437 said:
And also whenever I put my headset into it, it displays the symbol of a headphone with mic, is it normal?
Click to expand...
Click to collapse
Yes, that is normal. All it means is that headphones are attached. A bit obvious (as in, why do you need an icon to tell you that?). But intentional, nonetheless.

redpoint73 said:
The reply above also raises an interesting point. Are you listening with headphones that have controls? Could you be pressing them, to make the track skip? If they are headphones meant for an iPhone, the buttons may not be doing what you think they should. Or their might be a short in the headset or the headset jack on the phone, that is making the phone think you are pressing the headset button. Have you tried another set of headphones, or listening on the phone's speaker?
Otherwise, try a factory reset, and if that doesn't solve it, swap it for a new one. Its not Android itself, I've never had this problem. Just a hardware or software defect with your particular handset, which can happen on any device, including the iPhone.
Click to expand...
Click to collapse
Thanks for the reply, I appreciate it.
I am using a pair of Sennheiser headphones, there are no controls on them. I performed a hard reset but the problem persists although less frequently. Do you still think I should exchange it for a new one? Since you brought up software defects, I will add that when I restart the phone or power it off, then back on; when I unlock the screen the dialer is shown instead of the home screen. This only happens during the first unlock, so to speak, after restarting. Of course I just press the Home key to get back to the home screen, but it's still a nuisance.

No controls in my earphone.
No, I'm not using earphones with controls. I'm just using an earphone I got from my previous android phone because the At&t version of HTC One X did NOT come with earphones. But I must say, when I listen to music without the earphones, everything is perfect, but when I insert my earphone the voice dialer keeps popping up, the clarity of music deteriorates, tracks go forward and backward and what not. This is also happening while watching videos using earphones. That is why I asked if this phone supports all standard 3.5mm jack earphones or only HTC earphones.

[Q] Slow/unresponsive media controls from smartwatch/Android Wear or lock screen

Hitting various media controls on my smartwatch (previously Pebble, now Android Wear both via built-in media functions and Music Boss), my Bluetooth car stereo, or the lock screen, including play/pause, next, and back (or even turning off my car which should automatically pause playback) is incredibly unreliable for me.
I find that at MOST, half the time these buttons work as they're supposed to. The rest of the time there's a delay ranging from a couple of seconds to over a MINUTE. And they accumulate, so I can hit next, not hear any change, hit next again, and then a minute later my music will skip two tracks. Or I hit pause, think it didn't work, hit it again, give up, go to my app directly, pause it, and 30 seconds later it plays again, then pauses.
I find pretty much the only thing that tends to clear this up is restarting my phone, which is usually not convenient to do at the times I need this to work most (like while driving).
I didn't have this problem at all with Jelly Bean on my Nexus 4, and I feel like the problem was rare, if at all, on my 5 with 4.4 through 4.4.2. It was 4.4.3 that seemed to make it a severe and constant problem, and it's held through 4.4.4. And as noted, the problem transitioned from my Pebble to my Android Wear, and since the same thing happens with lockscreen controls, I feel confident it's my phone/OS and not the watch. I'm stock, rooted, FYI.
Any thoughts? I've done a ton of Googling and gotten surprisingly nowhere.

I've noticed this too. For me it seems to have started happen after I got my Android Wear watch, and didn't happen when I just had the phone connected to my car bluetooth. I wonder if having the phone connected to multiple bluetooth controllers at once is causing the issue ?

Interesting thought. Might explain why I was also experiencing it with my Pebble.

Tested this theory by connecting my car stereo through the aux jack instead of Bluetooth and disconnected my phone from its Bluetooth connection. No improvement. At first it was responding right away, which it does sometimes, and then the next time I tried to use it it took a good 30 seconds before my actions registered.

This has been happening to me for a few months. I find that the only reliable way to immediately adjust the playback controls is from within the app. Lockscreen, Bluetooth devices, notification controls, corded play/pause via headphones are all unreliable. But the attempts to play pause are all cumulative and with the aforementioned lag, even if I successfully pause from within the app. So I think I've paused the player, but a minute later it may start playing again. Really embarrassing at times. Not rooted, and switching default players hasn't helped.

Socold said:
This has been happening to me for a few months. I find that the only reliable way to immediately adjust the playback controls is from within the app. Lockscreen, Bluetooth devices, notification controls, corded play/pause via headphones are all unreliable. But the attempts to play pause are all cumulative and with the aforementioned lag, even if I successfully pause from within the app. So I think I've paused the player, but a minute later it may start playing again. Really embarrassing at times. Not rooted, and switching default players hasn't helped.
Click to expand...
Click to collapse
Glad I'm not alone, although disappointed you don't have a solution either. And yes, it's very embarrassing to try to show off this technology and have it fail, or worse have it fail at the wrong moment. Sometimes I get out of my car, walk into a building, and THEN the commands catch up and the music starts blaring from my pocket. Good thing I don't listen to Gangsta Rap.

[Q] Music playback keeps pausing. Who has a fix?

My Galaxy S6 keeps randomly pausing music playback while I have it connected to the aux input in my car for no apparent reason. Phone is rooted on the stock AT&T Rom and has been restored via ODIN twice without any change. It did this before root as well without change. I have disabled nuplayer in the dev settings and tried resyncing my library multiple times thinking it was due to corrupted files. This clearly is a samsung issue and seems to be apparent with older generations of the Galaxy series as well. Does anyone have a fix? I can't imagine the rest of you are actually putting up with this bug on a $600 phone. It's really driving me nuts having to keep fiddling with the damn phone while I'm driving to unpause the music, raise the volume past the warning, just to do it again a few minutes later. Tried the stock music app as well as doubletwist, no changes. Could this be caused by some motion sensing feature that needs to be disabled?
So who here has a fix? Appreciate any tips or solutions. Thanks

I know I'm not the only one. Who knows the fix and wouldn't mind sharing? Thanks

Bump for info

I have a similar issue, as my Bluetooth earphones just stops playing music. The the strange thing is that my other pair of Bluetooth earphones work fine, and I've never had any issue with other Bluetooth media connections (including those in a car). It could be specific to your car.
I'm using Google Play Music.
Have you tried it with another system?
Sent from my SM-G920T using XDA Free mobile app

Do you guys happen to have the music pause gesture? Had this problem with the note 3 where video seems like it was lagging really bad but it was actually pausing and unpausing because of smart stay. Turned it off and it was perfect. It's probably a screen protector messing with the sensors for the gesture.
Sent from my SM-G920T1 using XDA Free mobile app

I faced this too.
This happened when i play music directly from the Widget. However if i open the app and play music, it didnt stop.
Hope this helps.

Blame the ****ty memory management that keeps killing apps.
Sent from my SM-G920T

OP, are you saying that when it pauses, it also resets the volume warning? Or was that just additional annoyance?

^^Combination of both. When playing music on the device via aux in my car, I have the phone set to max volume, then control volume output via my car. When using the stock music app, doubletwist, etc, the music will randomly pause playback for no reason while the screen is off while the phone sits in my lap untouched. Smart stay is off, and I'm running out of ideas honestly. Been listening to Pandora recently and haven't had issues in the past four days, so it's something with music playback for the device only. Any ideas would be appreciated. Thanks

Maybe your cable is loose or has a bad connection on one end or the other? When you unplug headphones, music playback stops. Try using an app like Trigger or Tasker to make something happen on headphone unplug, such as launching a certain app or whatnot so that you'll know if the phone thinks it got unplugged.

Try clearing the cache of the music app ir use Cache Cleaner (downloadable from Playstore) to clean all cache. You can also try going to recovery mode to wipe cache.

Unfortunately I clear cache weekly, and am certain its not a connection issue. Are there additional touch or motion sensor other than the smart stay function (currently disabled) that could be triggering this?

I don't know what to tell you. Using aux is similar to plugging in via headphones and I've had no issues in that regard. I've had no problems with Bluetooth streaming either. In cases like this, it could be app interference or faulty hardware.
Sent from my SM-T805 using Tapatalk

Is it only happening when you're using it in your car? What about with headphones or BT audio connections.
Do you have any sound effects enabled? I noticed that SoundAdapt really affected the performance of my phone, so it could be a factor.
Sent from my SM-G920T using XDA Free mobile app

I'm almost certain its some kind of gesture that is interfering. I don't use any of them and will gladly disable anything that could remotely cause this. I noticed the other night when my friend was driving my car, I was sitting in the passenger seat with my phone playing music through aux for at least an hour and no pausing whatsoever. I had the phone in my hand the entire time instead of near my leg sitting face up on my seat, which made me realize it must be some lockscreen gesture interfering. Any ideas?

Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.

flu13 said:
Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.
Click to expand...
Click to collapse
Thanks. I will try that and let you know. I went ahead and disabled all of them. The screen is off btw when this happens.

I think it is because you are playing the music on full volume. I believe that the phone on some songs can't support the power output causing it to pause. Try instead playing it one level less than max. I noticed that this only happens with some songs specifically at max volume. This doesn't happen at a lower volume on these songs.

Galaxy s6 edge and s6 music pause or stop issue fixed
i had the same issue with my Samsung Galaxy s6 edge. music stops or pauses especially when i am using Soundcloud, pandora, Milk music player or Beatport.
but i fixed the issue .
First open the "Smart Manager" app and select battery.
Second select "details" and you should see most of the apps that uses more power.
Select "Cancel Auto stop" on the apps u want will be using especially your music app. if you don't want then to stop after sometime.
Thank you
Hope this solves ur problem

I am having this same problem on my S6 edge. Not rooted (first phone I haven't felt the need to root since the Evo).
It happens whether using connected headphones, bluetooth headphones, or in the car A2DP using the Google Music app, Pandora, or Slacker.
Was hypothesizing that notifications are causing the pauses. Would like to try the suggestion above but WHERE IS THE SMART MANAGER app?
Also, was wondering if anyone with the problem fooled around with the animation scale settings described here: http://www.digitaltrends.com/mobile/galaxy-s6-tips-and-tricks/4/ (under How to unlock Developer options)? Wondering if that is causing my/our problems.
Thanks,
Tony

Volume Jumps to 100% When Starting a Video with Airpods

I know it's a long shot, but has anyone figured out how to stop the Note 10 volume from jumping to full volume every time a video starts play when you have Airpods connected? It happens with any video YouTube, Netflix Etc.
It's seems to only happen with Airpods as I don't see it happening with the any plug in headphones or ear buds.
I'm open to suggestions on things to try to solve it. Thx

yourtravelboy said:
I know it's a long shot, but has anyone figured out how to stop the Note 10 volume from jumping to full volume every time a video starts play when you have Airpods connected? It happens with any video YouTube, Netflix Etc.
It's seems to only happen with Airpods as I don't see it happening with the any plug in headphones or ear buds.
I'm open to suggestions on things to try to solve it. Thx
Click to expand...
Click to collapse
Maybe your handset is punishing you for using Apple product?!
When you connect AirPods to your phone. Go to Bluetooth settings page, then tap advanced. There options such as media volume sync...see if it will do anything

Charkatak said:
Maybe your handset is punishing you for using Apple product?!
When you connect AirPods to your phone. Go to Bluetooth settings page, then tap advanced. There options such as media volume sync...see if it will do anything
Click to expand...
Click to collapse
Turning it off might have fixed the issue. I'll still need to run through my day tomorrow to confirm though. Thanks for the suggestion.

That fixed it!
Charkatak said:
Maybe your handset is punishing you for using Apple product?!
When you connect AirPods to your phone. Go to Bluetooth settings page, then tap advanced. There options such as media volume sync...see if it will do anything
Click to expand...
Click to collapse
Thanks for the suggestion. Everything is working solid now.