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Audio Crackling/Audio stutter when screen off after 3.1 Update

All,
I noticed a couple possible defects after upgrading to 3.1 manually.
1. When playing audio from certain applications (XMP for Android for instance) The Audio cuts out shortly after the screen turns off, and then halts for a period of time before coming back shortly, then cuts out again.
2. Once you turn the screen back on, there is a distinct crackling in the audio.
Workaround:
1. Turn screen back on (get the crackling)
2. Unplug the 3.5mm audio jack
3. Play music from the speakers
4. Plug back in the 3.5mm audio jack
Anyone else seeing these issues with other audio applications?

Yep, I had the crackling and long pauses start happening today after the FOTA update.
Seems to happen (more often?) when applications interrupt an audio stream. For instance, listening to music and get an IM or email.

Yeah I had issues with this as well afer updating to 3.1...I saw in another thread that doing a "hard reboot" will fix the issue and has seemed to work for me so far. Hold the power button down for 10-15 sec until the unit reboots.

same problem
I have the same problem as well. The audio stops functioning properly when the screen times out or when I lock the device with the power button. The weird thing is that this behaviour is not consistent for all apps.
For example, "Music" stops only at the end of the song. From the "3.1 ROM issues" thread, other users are experiencing this as well. In contrast, in the apps "Listen" and "Audible", almost as soon as the screen goes off or I lock it, the audio stops, starting after some 30 seconds, halting again after 10 seconds. It repeats this cycle a few times and then stops completely. If I lit the screen by hitting the power button, the audio resumes with crackling noises as mentioned in the original posts.
Also, hard reset didn't work. I am tempted to do a factory reset except that I don't really know what's going on and I don't know if that'd fix it!
UPDATE: I found the following workaround solutions:
1- Winamp works flawlessly for songs, not a peep or hitch!
2- BeyondPod is working fairly well for podcasts. (It has paused once after 11 minutes so far.)

I did the fota update.
and I've the the crackling. Sucky.

me too. Hope they get an update out to fix this asap. Extremely annoying bug.

Would like to add I am also experiencing this issue although mine didn't start till a couple days after the update to 3.1. A hard reset works for a little while but the issue eventually presents itself again. Might be due to a caching issue with the music player?

Anyone try another music player?

I discovered the crackling noise problem last night.
At first I thought the FLAC songs were recorded from a dirty vinyl record.
I also discovered the problem where the Music app does not continue to the next song when listening with the screen turned off. How stupid is that.
These are two big problems that ASUS needs to address ASAP.
I am already annoyed by the pop sound when turning the Transformer on and whenever any sound to the speaker (Headphones are fine) is played after a long pause.
They must have used a really cheap sound chip in the Transformer.

Yes I can confirm the same problems with google listen. Have tried the hard reset but it doesn't really help very much. Things worked fine after the restart, but as soon as the screen turned off, then the audio paused, and began to crackle, then more pauses. It is almost as if some part of the system is in some sort of low power mode and is not able to feed the data at the required data rate...

gloomyandy said:
... It is almost as if some part of the system is in some sort of low power mode and is not able to feed the data at the required data rate...
Click to expand...
Click to collapse
I believe this could be exactly the problem. I have not yet gotten my TF, but looking forward to one greatly. However, I get exactly this problem on my Galaxy Tab 7" WHEN using setCPU to add a profile that scales the CPU down when screen is off. It sounds to me as if ASUS has added some sort of governer/scaling that does this. I could be wrong of course This is just based on reading, and personal experience

corodius said:
I believe this could be exactly the problem. I have not yet gotten my TF, but looking forward to one greatly. However, I get exactly this problem on my Galaxy Tab 7" WHEN using setCPU to add a profile that scales the CPU down when screen is off. It sounds to me as if ASUS has added some sort of governer/scaling that does this. I could be wrong of course This is just based on reading, and personal experience
Click to expand...
Click to collapse
Yes. I get a lot of weird little problems with the Tab 7'' when setCPU scales clock speed down too far, including random reboots. I guess that's the sacrifice Asus made to give the TF such a tremendous battery life.

grainysand said:
I guess that's the sacrifice Asus made to give the TF such a tremendous battery life.
Click to expand...
Click to collapse
I don't know about "tremendous"
More like pretty good...

i can confirm that i have this issue using google music app. I previously purchased PowerAMP (arguably the best android music app) and no problems whatsoever when the screen goes off.
I do like the google music app as it seems like a truly lightweight player but its still in beta stage and needs a bit of work.

I just discovered something. The problem does not occur for my Transformer when the unit is plugged in!
So it must be power management problem, the question is how to fix it?

Hey guys, loving the xda forums btw, much love. I have a acer iconia a500 16gb, and same problem here:
Using Acer_a500_4.010.13_com_gen2
The default Music player is buggy and crashed fairly often, the audio stopping when screen turns off and stopping intermittently is also present on iconia with the default music player and the others as well.
The audio crackling is also present under same conditions.
To add insult to injury, sometimes when i connect a headphones the speakers dont turn off. And if i play with he "dolby mobile" settings, the sound on my headphones get really tinny untill i unplug the headphones and plug them back in, or i reboot the sys in some cases.

I just thought I should add to this thread that I have the same problems on my Acer Iconia A500. It consistently only finishes the song after I turn the screen off then it waits MINUTES to start the next song. I only occasionally have problems with the crackle sound. I had the crackling a lot when I first got it but it doesn't seem to happen as often any more. It doesn't seem to happen when I use doubleTwist but I really wish that the STOCK APPLICATION (which I like the best) would work...
Is there ANY way to fix this stuff? I mean even downgrading to like 3.0 or something. I like to use my tablet to play on my stereo system and I don't enjoy having to effing go back every time I want to play the next song. I also don't want to leave the screen on all the time and murder the battery.

I have the same thing happening on my A500 (running the ASUS PRIME ROM, though). When the screen turns off, anything audio related gets really skippy.

apparently there's some sort of setting build in for the cpu to underclock to the point of not being able to continue running the music application when the screen turns off. (that's me guessing it could be wrong) It always happens with stock music app though it didnt happen when in 3.0.
I installed winamp and doubletwist and both played nonstop.
Also i noticed that if you had music in your external sd and you open music app (also happened with winamp) and remove the sd the applications wont work anymore (thy always fc)unless you install the sd back (that is if you had your music library in the sd even if you also have it internally)
I tried moving the music to the internal storage but the error persist. the only way to get rid of it is formatting the tablet and passing the music to the tablet before running the apps. However if you install the sd and you happen to have music and music app open, youre screw again.
thats the error ive been having and im stuck with a 16gb sd in the tablet to hear music, (which i find it sucking cause my tablet is 32gb)
any suggestions?

[Q] Music apk

Hi. I have the inspire. Its rooted and has the new 2.3.3 rom. My problem is that when i try to listen to music it skips, changes songs, opens voice dialer and then on one instance it called someone. I reinstalled the rom, restarted the phone, but it still persists. I have an idea it might have something to do with the headphones being inserted. When it was doing this i took out the headphones and plugged them back in and it played music just fine for a few minutes. any ideas?
EDIT
I just noticed right now that the icon changes from headset to headphones. Right now im listening to it and it playing just fine as long as the icon is set to headphone.
Edit 2:
Well i found this "Hey. I'm dealing with an annoying behavior, and I'm not sure if it's by design, or if there's something wrong with my phone.
When I plug in headphones... everything goes wonky. Specifically, the phone seems to take feedback from any pressure (usually accidental) I apply to the headphone cable. If I push it one way, it goes into voice command mode. If I push it another, it redials the last call I made. And other such along these lines. Why is it doing this? Is it by design, or is there something wrong with my device? How do I make it stop? Every time I jostle the phone while trying to listen to music, I have the phone annoying redialing my last call, going to voice mode, or otherwise interrupting what I'm doing.
I got the feeling, from one of the apps I was playing with, that this may be something called "headset commands," but I haven't been able to find anything else about that. "
Its a diffrent phone but same issue. I tried wiggling my headphone jack around a bit and found that the icon changed to headset. So ill leave this thread here for anyone having the same issues, as i couldnt find anything for this issue with the inspire forum.

I had the same problem on CM7, turns out the phone was recognizing my headphones as a bluetooth headset with built in controls, and it was confused thinking it was getting signals to skip around and change songs. I fixed it by installing a widget called Headset Blocker from the Android market, once I enable it everything works well.

Thanks! now my world is ok.

[Q] HTC One X AT&T Music Player issue.

Hi everyone. I just got an HTC One X on AT&T today from the store. Up until today I had owned an SIII also from AT&T. The music player on the SIII kept freezing and the auto correct wasn't working so I changed to the One X. I listen to music a lot on my phones so I expect the music player to be reliable. Anyway, the music player on the HTC One X is great, however, it's been skipping to the next track without my touching the screen before the current song is finished. I was questioning my sanity because I figured maybe I was bumping the screen, but the player just skipped to the next song a few minutes ago and my hand was nowhere near it. Has anyone else had this issue and is there a way to eliminate it?
Naturally, this is somewhat discouraging as I've only had the phone for a matter of hours. A friend of mine is pressuring me to get an iPhone 5 (blasphemy!) and I'm actually considering getting one since android is clearly not cutting it at the moment. I understand there are other music players on the market but the simple reality of it is that I shouldn't have to download a 3rd party music app, plus, I actually like the stock app.
Thanks for reading!
EDIT: My library is all MP3 files, not an internet radio type thing if it wasn't obvious. The skipping doesn't happen too often, maybe a few times an hour. Beats audio is enabled when this happens, I haven't tried without.

Same Problem!
I have the same problem, when I'm listening to music the voice dialer suddenly pops up and starts dialing numbers from my call history to recent dialed or received numbers. this is so irritating. I installed an app called "headset Blocker" from Google play, it stopped the problem. But my question is why doesn't this phone support other companies earphones? And also whenever I put my headset into it, it displays the symbol of a headphone with mic, is it normal? If not what is the solution to this?

johnbyebye said:
Naturally, this is somewhat discouraging as I've only had the phone for a matter of hours. A friend of mine is pressuring me to get an iPhone 5 (blasphemy!) and I'm actually considering getting one since android is clearly not cutting it at the moment.
Click to expand...
Click to collapse
The reply above also raises an interesting point. Are you listening with headphones that have controls? Could you be pressing them, to make the track skip? If they are headphones meant for an iPhone, the buttons may not be doing what you think they should. Or their might be a short in the headset or the headset jack on the phone, that is making the phone think you are pressing the headset button. Have you tried another set of headphones, or listening on the phone's speaker?
Otherwise, try a factory reset, and if that doesn't solve it, swap it for a new one. Its not Android itself, I've never had this problem. Just a hardware or software defect with your particular handset, which can happen on any device, including the iPhone.
---------- Post added at 03:48 PM ---------- Previous post was at 03:38 PM ----------
dilip437 said:
But my question is why doesn't this phone support other companies earphones?
Click to expand...
Click to collapse
What do you mean by "support"? Do you mean, why don't the control buttons work on some headsets? Its because those controls were designed to work for an iPhone. Unfortunately, there aren't many headphones with buttons that work on Android out-of-the-box, but the mic should work fine (as well as the earphone audio, of course).
If you are trying to use a headset designed for the iPhone, and want the buttons to work, try this: https://play.google.com/store/apps/details?id=jp.co.chobirich.tools.mediabutton&feature=also_installed
dilip437 said:
And also whenever I put my headset into it, it displays the symbol of a headphone with mic, is it normal?
Click to expand...
Click to collapse
Yes, that is normal. All it means is that headphones are attached. A bit obvious (as in, why do you need an icon to tell you that?). But intentional, nonetheless.

redpoint73 said:
The reply above also raises an interesting point. Are you listening with headphones that have controls? Could you be pressing them, to make the track skip? If they are headphones meant for an iPhone, the buttons may not be doing what you think they should. Or their might be a short in the headset or the headset jack on the phone, that is making the phone think you are pressing the headset button. Have you tried another set of headphones, or listening on the phone's speaker?
Otherwise, try a factory reset, and if that doesn't solve it, swap it for a new one. Its not Android itself, I've never had this problem. Just a hardware or software defect with your particular handset, which can happen on any device, including the iPhone.
Click to expand...
Click to collapse
Thanks for the reply, I appreciate it.
I am using a pair of Sennheiser headphones, there are no controls on them. I performed a hard reset but the problem persists although less frequently. Do you still think I should exchange it for a new one? Since you brought up software defects, I will add that when I restart the phone or power it off, then back on; when I unlock the screen the dialer is shown instead of the home screen. This only happens during the first unlock, so to speak, after restarting. Of course I just press the Home key to get back to the home screen, but it's still a nuisance.

No controls in my earphone.
No, I'm not using earphones with controls. I'm just using an earphone I got from my previous android phone because the At&t version of HTC One X did NOT come with earphones. But I must say, when I listen to music without the earphones, everything is perfect, but when I insert my earphone the voice dialer keeps popping up, the clarity of music deteriorates, tracks go forward and backward and what not. This is also happening while watching videos using earphones. That is why I asked if this phone supports all standard 3.5mm jack earphones or only HTC earphones.

[Q] Music playback keeps pausing. Who has a fix?

My Galaxy S6 keeps randomly pausing music playback while I have it connected to the aux input in my car for no apparent reason. Phone is rooted on the stock AT&T Rom and has been restored via ODIN twice without any change. It did this before root as well without change. I have disabled nuplayer in the dev settings and tried resyncing my library multiple times thinking it was due to corrupted files. This clearly is a samsung issue and seems to be apparent with older generations of the Galaxy series as well. Does anyone have a fix? I can't imagine the rest of you are actually putting up with this bug on a $600 phone. It's really driving me nuts having to keep fiddling with the damn phone while I'm driving to unpause the music, raise the volume past the warning, just to do it again a few minutes later. Tried the stock music app as well as doubletwist, no changes. Could this be caused by some motion sensing feature that needs to be disabled?
So who here has a fix? Appreciate any tips or solutions. Thanks

I know I'm not the only one. Who knows the fix and wouldn't mind sharing? Thanks

Bump for info

I have a similar issue, as my Bluetooth earphones just stops playing music. The the strange thing is that my other pair of Bluetooth earphones work fine, and I've never had any issue with other Bluetooth media connections (including those in a car). It could be specific to your car.
I'm using Google Play Music.
Have you tried it with another system?
Sent from my SM-G920T using XDA Free mobile app

Do you guys happen to have the music pause gesture? Had this problem with the note 3 where video seems like it was lagging really bad but it was actually pausing and unpausing because of smart stay. Turned it off and it was perfect. It's probably a screen protector messing with the sensors for the gesture.
Sent from my SM-G920T1 using XDA Free mobile app

I faced this too.
This happened when i play music directly from the Widget. However if i open the app and play music, it didnt stop.
Hope this helps.

Blame the ****ty memory management that keeps killing apps.
Sent from my SM-G920T

OP, are you saying that when it pauses, it also resets the volume warning? Or was that just additional annoyance?

^^Combination of both. When playing music on the device via aux in my car, I have the phone set to max volume, then control volume output via my car. When using the stock music app, doubletwist, etc, the music will randomly pause playback for no reason while the screen is off while the phone sits in my lap untouched. Smart stay is off, and I'm running out of ideas honestly. Been listening to Pandora recently and haven't had issues in the past four days, so it's something with music playback for the device only. Any ideas would be appreciated. Thanks

Maybe your cable is loose or has a bad connection on one end or the other? When you unplug headphones, music playback stops. Try using an app like Trigger or Tasker to make something happen on headphone unplug, such as launching a certain app or whatnot so that you'll know if the phone thinks it got unplugged.

Try clearing the cache of the music app ir use Cache Cleaner (downloadable from Playstore) to clean all cache. You can also try going to recovery mode to wipe cache.

Unfortunately I clear cache weekly, and am certain its not a connection issue. Are there additional touch or motion sensor other than the smart stay function (currently disabled) that could be triggering this?

I don't know what to tell you. Using aux is similar to plugging in via headphones and I've had no issues in that regard. I've had no problems with Bluetooth streaming either. In cases like this, it could be app interference or faulty hardware.
Sent from my SM-T805 using Tapatalk

Is it only happening when you're using it in your car? What about with headphones or BT audio connections.
Do you have any sound effects enabled? I noticed that SoundAdapt really affected the performance of my phone, so it could be a factor.
Sent from my SM-G920T using XDA Free mobile app

I'm almost certain its some kind of gesture that is interfering. I don't use any of them and will gladly disable anything that could remotely cause this. I noticed the other night when my friend was driving my car, I was sitting in the passenger seat with my phone playing music through aux for at least an hour and no pausing whatsoever. I had the phone in my hand the entire time instead of near my leg sitting face up on my seat, which made me realize it must be some lockscreen gesture interfering. Any ideas?

Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.

flu13 said:
Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.
Click to expand...
Click to collapse
Thanks. I will try that and let you know. I went ahead and disabled all of them. The screen is off btw when this happens.

I think it is because you are playing the music on full volume. I believe that the phone on some songs can't support the power output causing it to pause. Try instead playing it one level less than max. I noticed that this only happens with some songs specifically at max volume. This doesn't happen at a lower volume on these songs.

Galaxy s6 edge and s6 music pause or stop issue fixed
i had the same issue with my Samsung Galaxy s6 edge. music stops or pauses especially when i am using Soundcloud, pandora, Milk music player or Beatport.
but i fixed the issue .
First open the "Smart Manager" app and select battery.
Second select "details" and you should see most of the apps that uses more power.
Select "Cancel Auto stop" on the apps u want will be using especially your music app. if you don't want then to stop after sometime.
Thank you
Hope this solves ur problem

I am having this same problem on my S6 edge. Not rooted (first phone I haven't felt the need to root since the Evo).
It happens whether using connected headphones, bluetooth headphones, or in the car A2DP using the Google Music app, Pandora, or Slacker.
Was hypothesizing that notifications are causing the pauses. Would like to try the suggestion above but WHERE IS THE SMART MANAGER app?
Also, was wondering if anyone with the problem fooled around with the animation scale settings described here: http://www.digitaltrends.com/mobile/galaxy-s6-tips-and-tricks/4/ (under How to unlock Developer options)? Wondering if that is causing my/our problems.
Thanks,
Tony

Sound Bug - Bottom speaker sound going through ear speaker/not working at all.

Occasionally the sound in the bottom speakers will stop working and some apps will play through the ear speaker instead. When this happens Google Music, Youtube and some other apps won't work at all. For example pressing play in either of those apps does nothing, as in the play button never changes to a pause button. My alarm app on the other hand plays through the ear speaker instead of not working at all. The ear speaker sound volume is very quiet and doesn't appear to be controlled by the media volume either.
The only remedy that I've been able to find for this is a phone reboot

Wanted to bump this thread -
I originally thought this issue was related to Bluetooth because I use multiple bluetooth devices, but this has happened again recently when I didn't use any Bluetooth devices.

I have the exact same issue, and it's occurrence is random. This started happening a month back. I'm guessing this is due to some software update or something, but its really annoying and the only fix is a reboot.
Anyone has any ideas, whats going on ?

It's been happening multiple times a day lately! It's gotten substantially worse over the past month. I was watching a video, sent a text and when I went to resume it wouldn't play - low and behold the bug came back.. definitely appears to be completely random.

i think that there is somthing with your connection

angelo27093 said:
i think that there is somthing with your connection
Click to expand...
Click to collapse
With my connection to what?
Sent from my SAMSUNG-SM-G930A using XDA-Developers mobile app

This problem is driving me crazy

I have the exact same issue. Factory reset and update to newest firmware didn't help any idea?

Wash your phone. And wait till it dry.

I (and other person that I know) have the same issues.
No sound from bottom, and sometimes during the call no audio (I can't ear evrything and the other don't ear me).
Now I'm tring the mobile phone in safety mode.
And I've seen (for the edge version) that next android could fix the problem.
Someone have any update?
Have you tried the safety mode?

Im pretty sure its caused by Facebook messenger and Skype

From what I can tell, this seems to happen when you are playing any kind of audio, such as a video or game, and then receive a notification. You then go to the notification to respond to it and go back to your app that was playing the audio and the issue appears. It seems to be an issue, at least with me, whenever notification is received and subsequently answered.