Sound Bug - Bottom speaker sound going through ear speaker/not working at all. - Samsung Galaxy S7 Questions and Answers

Occasionally the sound in the bottom speakers will stop working and some apps will play through the ear speaker instead. When this happens Google Music, Youtube and some other apps won't work at all. For example pressing play in either of those apps does nothing, as in the play button never changes to a pause button. My alarm app on the other hand plays through the ear speaker instead of not working at all. The ear speaker sound volume is very quiet and doesn't appear to be controlled by the media volume either.
The only remedy that I've been able to find for this is a phone reboot

Wanted to bump this thread -
I originally thought this issue was related to Bluetooth because I use multiple bluetooth devices, but this has happened again recently when I didn't use any Bluetooth devices.

I have the exact same issue, and it's occurrence is random. This started happening a month back. I'm guessing this is due to some software update or something, but its really annoying and the only fix is a reboot.
Anyone has any ideas, whats going on ?

It's been happening multiple times a day lately! It's gotten substantially worse over the past month. I was watching a video, sent a text and when I went to resume it wouldn't play - low and behold the bug came back.. definitely appears to be completely random.

i think that there is somthing with your connection

angelo27093 said:
i think that there is somthing with your connection
Click to expand...
Click to collapse
With my connection to what?
Sent from my SAMSUNG-SM-G930A using XDA-Developers mobile app

This problem is driving me crazy

I have the exact same issue. Factory reset and update to newest firmware didn't help any idea?

Wash your phone. And wait till it dry.

I (and other person that I know) have the same issues.
No sound from bottom, and sometimes during the call no audio (I can't ear evrything and the other don't ear me).
Now I'm tring the mobile phone in safety mode.
And I've seen (for the edge version) that next android could fix the problem.
Someone have any update?
Have you tried the safety mode?

Im pretty sure its caused by Facebook messenger and Skype

From what I can tell, this seems to happen when you are playing any kind of audio, such as a video or game, and then receive a notification. You then go to the notification to respond to it and go back to your app that was playing the audio and the issue appears. It seems to be an issue, at least with me, whenever notification is received and subsequently answered.

Related

[Q] ICS problem with music, podcast player and everything audio related

Hi all,
ICS 4.0.3
Ver. 3.32.707.10
I was wondering if anybody else is encountering similar problems.
Ever since the ICS update, my music player, podcast player (beyondPod) and e-book audio player have gone crazy.
I cannot understand the logic behind it, but the player either stops, skips, pauses, jumps... u name it. Not all the time, but (please do not laugh!) when the car door is slammed shut.
It got me thinking. Is it the shock or the vibration? Tapping or gently bashing the phone does not disrupt the player. Only door of the car closing. It happens every morning and every night when someone gets off the car before me.
Rebooting, taking battery out, clearing out some stuff from my Micro SD... simple stuff to eliminate causes have had no success.
Only rebooting the phone can solve the problem. Force closing the app does not help.
I was thinking that after a heavy days use, maybe the RAM was running out, bu the problem starts even within 20 min of reboot, with no other unnecessary apps running.
I am using Jays headset app since my headphone has that button that allows me to stop/play skip and volume control etc. This has nothing to do with it? I have had it for a while since Gingerbread...
If it were apps from the market that was problematic, i can understand. But since this affects the stock music player as well as other audio related features, I am baffled.
Anybody else? Suggestions?
Found the definitive cause. But still have no solution.
OK guys and gals...
I had my podcast player and stock sense music player do crazy stuff on me, ever since the ICS update.
Maybe the scratched paint is the cause of headache for some people, and covering/insulating it may relieve it of problems, but my feeling is that for quite a few that have posted on this thread, their reasons of malfunction differ, and in fact, are on the same boat as I am.
Please read my post which is the link below to understand the full symptom.
http://forum.xda-developers.com/showthread.php?p=24511005
I am not sure if ICS update from GS is related to this problem directly or indirecty. All I know is that I had a happy sensation until the update OTA.
Here is the reason why I know that neither the paint or back cover of sensation is the cause of skipping/jumping/stopping/calling last contacted....
I tried the experiment with the back cover off, but I could not replicate the problem, thus no paint chip, back cover or short circuit of any kind is the answer.
So, by method of deduction, with the cover off, I tried wriggling the headphone in the socket to see if that had any effect. None. I tried plugging and unplugging. None. I tried using the remote button to control the music app and the podcast player. No problem. The play/pause/vol up and down etc all worked fine. I even uninstalled the jays app and tried. Without the app, the button on my headset does play and stop, answer and end calls. It got me thinking, and the environment it caused the symptoms only could point to the mic on my headphones.
And guess what? It is the bloody Microphone on the headset. I bet you there are some of you with this problem using the stock headset supplied that have built in hands free.
Basically, the pressure spike caused by slamming of he car door, is the same effect as blowing into the mic of the headset. And once this is done, the only way you can stop is reboot.
Since there have been no posts on this thread, and while I was hunting desperately for answers, I came across a different thread. Similar symptoms. I posted there too, so u might want to take a peep.
http://forum.xda-developers.com/showthread.php?p=24668109#post24668109
Weird symptom. Possible solution? (Apart from using headsets without mic)
I have the same problem with my Sensation after i flashed the ICS. I have flashed two different custom ICS and with both i had the same problem. The music app goes crazy. I haven't find any pattern on what is that that cause the music app go crazy. When I touch the jack of the headphones (the original headphones of the Sensation) the app start forwarding, skipping track pause, etc. Also the same happens when i put the phone in my pocket. I haven't found any solution but maybe is the signal from the microphone as you said. When i shake the jack i think that signal noise i created and makes the app go crazy.
I hope someone will find a solution soon.
I just found a way to hear music in my ICS Sensation. I just disabled the default music app in the app settings that comes with the rom and i have installed the ESfile explorer which has its own music player. I am using ESFileExplorer's music player and i don't have problems till now...
Hope this is useful for someone.
I think issue is software related. Look here:
http://forum.xda-developers.com/showthread.php?t=1689440
NikosDim said:
I have the same problem with my Sensation after i flashed the ICS. I have flashed two different custom ICS and with both i had the same problem. The music app goes crazy. I haven't find any pattern on what is that that cause the music app go crazy. When I touch the jack of the headphones (the original headphones of the Sensation) the app start forwarding, skipping track pause, etc. Also the same happens when i put the phone in my pocket. I haven't found any solution but maybe is the signal from the microphone as you said. When i shake the jack i think that signal noise i created and makes the app go crazy.
I hope someone will find a solution soon.
Click to expand...
Click to collapse
Does it happen ONLY when using headsets? I have the same problem, but is caused by the jack connector (only in ICS). It randomly sends signals that the phone understand as multimedia commands. If you remove the headsets and play the music with the speaker, no problem at all.
Crap.

Podcast App Causing Issues

I am using the app Podcast Addict.. love the functionality but it has been real buggy for me. If I listen to it using a Bluetooth headset it works fine all day.. if I listen through the phones speakers or connected to my car audio with the headphone jack things start getting weird..
1) If I receive a Facebook notification (or any notification that produces a ringtone) the app audio stops, app becomes unresponsive, no phone apps will work, Process System FC message comes up, phone reboots or I have to force a restart with vol up/power.
2) Listening to podcast, I turn off the screen and about 2 minutes later I cannot turn the screen back on. Phone becomes unresponsive but audio still plays.
All of this only happens when using this podcast app.. I know most people will say to just use another app but I really want to know whats going on because my phone has been flawless up until this issue. I have a log cat of this issue if anyone can help.. I contacted the dev and he sent me a debug version of his app.. problem happened and he did not get any error reports. Not sure if the app is causing some system anomalies or what. q
I am on Stock Rooted 4.4.4 by Scrosler w/4.4.4 firmware.

Media Volume Mutes on Playback with Headset

Hi,
I've got a strange problem which no amount of searching and experimentation has fixed...
Whenever I start playing audio the media volume reduces to zero / mute by itself. I can then turn it back up and all is well, until the end of that song / video at which point the problem repeats. This occurs in all my media playing apps.
This only happens when using my wired headphones that have a builtin microphone. I don't get the issue on speakers, with a non-microphone headphone / external speaker, or with a bluetooth device.
I've tried the headphones on another phone (not OPO) running the same version of cm13 nightly, and the problem doesn't occur.
So I'm fairly sure that its a software bug/setting issue, but I don't know what.
I've tried making sure all other possible audio players are not started at boot and force stopped to make sure its not some weird app/clash.
Would appreciate any suggestions!
Thanks...
+1 for that issue I thought it as due to faulty buttons .......
therohanchawla said:
+1 for that issue I thought it as due to faulty buttons .......
Click to expand...
Click to collapse
Glad to hear its not just me! It even does it in safe mode.
I guess the only thing to try is a different ROM...
The best thread I've found that describes this problem is:
https://www.reddit.com/r/oneplus/comments/3jkilb/oneplus_one_volume_automatically_decreases_to/
Sultanxda's comments describe whats happening nicely.
So in a last and final attempt to fix this I tried some different ROMs. I tried the latest cm13 stable, sultanxda's latest and even went back to good old kitkat! But all had the same problem....
It would seem this is a hardware issue that is only getting worse. I've had instances now where the volume will mute whilst playing a song). Sometimes it mutes and then turns on Do Not Disturb!
Oh well.... time for some bluetooth headphones.

Sometimes when I listen to audio notes on Whatsapp the volume goes high suddenly

After getting my new Pixel 2, I've been noticing a strange behavior while using Whatsapp.
The audio notes on Whatsapp can be played both on "loudspeaker" or "phone speker" mode, depending on how you hold your phone if far or close to you ear. This is determined by the proximity sensor, I guess.
The BIG problem is that when I hold the phone close to my ear to privately listen to the audio notes I've received, the audio starts low (normal) but suddenly goes high as if it was on "loudspeaker" mode. This is deafening! My ear really hurts when it's happening!!!
I guess this is a huge problem, like causing real immediate injuries...
I wonder if this is a problem with my phone only or it's a common one.
I've already tried to reinstall Whatsapp but with no sucess.
Please, help.
Regards.
thiago_oliv said:
After getting my new Pixel 2, I've been noticing a strange behavior while using Whatsapp.
The audio notes on Whatsapp can be played both on "loudspeaker" or "phone speker" mode, depending on how you hold your phone if far or close to you ear. This is determined by the proximity sensor, I guess.
The BIG problem is that when I hold the phone close to my ear to privately listen to the audio notes I've received, the audio starts low (normal) but suddenly goes high as if it was on "loudspeaker" mode. This is deafening! My ear really hurts when it's happening!!!
I guess this is a huge problem, like causing real immediate injuries...
I wonder if this is a problem with my phone only or it's a common one.
I've already tried to reinstall Whatsapp but with no sucess.
Please, help.
Regards.
Click to expand...
Click to collapse
No solution, but I've encountered the same issue as well. Even though the phone was against my head, it was like the sensor malfunctioned or something. Maybe it's something Google could fix?

Call problem and various bugs

Hello Guys,
I'm having serious problems with my XZP
I bought it on september 2017, for 5 months worked like a charm.
After february 2018 he started to get mad without any reason, i wasn't able to make any call even pressing several time the call button in recent call list, after 40 sec the phone start to call also if was locked in my pocket.
Got slow for no reason during the normal use (switching tabs on chrome, opening apps ecc), and getting hot for no reason.
Checked the background apps and not found one that was using too much battery (I use same apps, i don't download suspicious app from play store/internet).
I performed a system restore by phone settings, all good, but after almost one month i've got the same problems.
I decide to return it back to amazon and take a brand new one.
New one arrived, after 1 month i've got similar problems, but, when I was trying to make a phone call, the phone made no tone, even if someone answered there was no sound on both phones, sometimes also after many attemps or reboots, i had the same problem, when my friend called me back, there was no issues.
During a phone call, if a tone was played (like the one at the supermarket for announcments) the microphone got mute without any reason and without notify on the dispaly, so i had to call back.
During a video, the screen freezed, i thougt that could be normal, but the video was saved with that problem(it's ridiculous that a "super camera phone" freezes for a 30 sec video).
The phone doesn't ring anymore, no notification sound, no system sound until you reboot it.
Now, I repaired the software with xperia companion (uploaded on the phone, clean), and after 20 days, i've just got similar issue: During a phone call, no tone and no voice at the answer.
Problem with audio, during listening to music or watching a video, if i receive a notification, the volume remains low and i have to pause/play to get the audio back.
With whatsapp, when i listen to vocal messages i get the same problem, also if i open the keyboard
I really don't know what i have to do, i cannot reset every month the phone because is buggy.
I wroted also to xperia support, but they suggested me to repair the software... again?
P.S. I use Huawei 2 Smartwatch, could be the source of my problems?
All the calls are intended as normal calls and not Voip
Thanks
danymally said:
Hello Guys,
I'm having serious problems with my XZP
I bought it on september 2017, for 5 months worked like a charm.
After february 2018 he started to get mad without any reason, i wasn't able to make any call even pressing several time the call button in recent call list, after 40 sec the phone start to call also if was locked in my pocket.
Got slow for no reason during the normal use (switching tabs on chrome, opening apps ecc), and getting hot for no reason.
Checked the background apps and not found one that was using too much battery (I use same apps, i don't download suspicious app from play store/internet).
I performed a system restore by phone settings, all good, but after almost one month i've got the same problems.
I decide to return it back to amazon and take a brand new one.
New one arrived, after 1 month i've got similar problems, but, when I was trying to make a phone call, the phone made no tone, even if someone answered there was no sound on both phones, sometimes also after many attemps or reboots, i had the same problem, when my friend called me back, there was no issues.
During a phone call, if a tone was played (like the one at the supermarket for announcments) the microphone got mute without any reason and without notify on the dispaly, so i had to call back.
During a video, the screen freezed, i thougt that could be normal, but the video was saved with that problem(it's ridiculous that a "super camera phone" freezes for a 30 sec video).
The phone doesn't ring anymore, no notification sound, no system sound until you reboot it.
Now, I repaired the software with xperia companion (uploaded on the phone, clean), and after 20 days, i've just got similar issue: During a phone call, no tone and no voice at the answer.
Problem with audio, during listening to music or watching a video, if i receive a notification, the volume remains low and i have to pause/play to get the audio back.
With whatsapp, when i listen to vocal messages i get the same problem, also if i open the keyboard
I really don't know what i have to do, i cannot reset every month the phone because is buggy.
I wroted also to xperia support, but they suggested me to repair the software... again?
P.S. I use Huawei 2 Smartwatch, could be the source of my problems?
All the calls are intended as normal calls and not Voip
Thanks
Click to expand...
Click to collapse
its your watch.
I cant determinely speak, but a normal XZP shouldnt act like that, also its been replaced once or twice in your case so it cant be the unit it self its some thing else, try to repair and not use the watch with it and see how it goes.
madshark2009 said:
its your watch.
I cant determinely speak, but a normal XZP shouldnt act like that, also its been replaced once or twice in your case so it cant be the unit it self its some thing else, try to repair and not use the watch with it and see how it goes.
Click to expand...
Click to collapse
Hi Mate,
I disconnected the watch while facing the low playback audio, immediately the audio get louder as it should.
The problem is the watch, now i will see if there are other case, if my watch is defective and replace it, or give away.
thanks!
after more than one month using Huawei watch 2 as standalone i didn't faced any problem descrived above...
damn watch.

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