I've been experiencing an issue with the Home button since the day I got the device.
A few times the Recent Applications screen has popped up seemingly on its own, while I was in the middle of doing something else. At first I thought it was just a software glitch and carried on. The haptic feedback pulses twice quickly. The backlight of the Home button turns off, the backlights for the Back, Menu and Search buttons stay on, the Back, Menu, Search and Home buttons no longer respond to touch or generate haptic feedback, essentially paralyzed. It remains this way for approximately nine seconds before the Home button lights up again and the all of the shortcut buttons become responsive again, otherwise the only way to get out of the Recent Applications screen is to either cycle the power button and unlock the screen, or select one of the recent applications.
I have figured out how to reproduce this problem by pressing around with the very tip of my thumb along the seam where the glass and plastic lip meet with a little more pressure than normally necessary to register a touch. I am careful to avoid touching the normal hot zone for any button. I start from the far left corner under the search button, and make my way towards the home button little by little. Somewhere between the Menu and Search buttons when I release my thumb after pressing firmly, the haptic feedback pulses twice and the issue occurs. I can reproduce this issue anywhere along the edge on the bottom right half of the phone and about 1" up the right side of the phone, far from the Home button.
I suspect there is something wrong with the capacitive layer of my screen.
Please see if you can reproduce this or something similar on your phone, just bear in mind that you will need to press firmly (not too hard but not soft).
The unfortunate thing about this problem is that it can be activated inadvertently while gripping the phone during normal operation, interrupting whatever you are doing for the time it takes to resolve itself.
This is literally the only issue I've had with the phone in the week I've owned it and I am considering whether or not I want to play russian roulette with exchange units (and other issues like bad screens and bad weak back buttons) because everything else seems to be perfect.
Video of the issue in action here:
http://www.youtube.com/watch?v=5gqqeVbePYA
Same thing happens with me on the swap unit I got today. Bummed like no other.
Tried replicating this with my device with (thankfully) no results.
one and one... I wonder how many other phones are affected then, and how many people have it but haven't noticed yet, e.g.; "you're holding it wrong".
Hm. Just tried to replicate this on my Nexus S, no issues.
Mine did the same thing at least twice a day. However, it has not happened again since the GRH78 update. (Knock on wood).
Have your received the update?
This just happened to me for the first time about an hour ago. I have the new update too, sadly.
Yes I have the update.
I can't replicate this problem, but nonetheless, it still happens.
I have this same problem with my back button. I can't replicate it but it just randomly happens to me. I have the update and I also tried using Paul's Tom and it still happens.
Sent from my Nexus S using XDA App
This happens with my back button.
Sent from my Nexus S using XDA App
happens to mine too, also the home button. doesn't bother me too much, though. and I also have the update.
I had something even weirder tonight.
I did a factory reset, then proceeded to install everything back on when I noticed that my home key wasn't doing its job at all. Still had the haptic feedback so the input was received, but it did absolutely nothing. So I did another factory reset and that seemed to have cured the problem. My home button is working again (but i still have the other problem from time to time)
Had it happen again inadvertently today, if you notice from my video the spot where it can be activated next to the Maps icon also happens to be conveniently where your finger ends up when swiping to unlock. I was holding the phone one handed and unlocking with my thumb and it triggered the problem. Might try for an exchange this week. It shouldn't behave this way.
For those of you who are experiencing it with your Back button, does the backlight turn off for 9 seconds on your Back button?
I don't know everything about how the hardware works but I'm guessing that there is some kind of short, the controller for the capacitive layer gets confused and resets. Could explain why it takes the same amount of time to come back to normal every time. It also seems like it might be related to case/screen flex, where pressing on a part of the case bends the capacitive layer just enough to short the circuit.
This issue came on my two days old Nexus S too, but with the back button. It has happened two times now. I think that's a software issue that come along with Gingerbread. It's something like it registering a touch and sometimes the OS think it was the buttons that were pressed...
ViLANDER said:
This issue came on my two days old Nexus S too, but with the back button. It has happened two times now. I think that's a software issue that come along with Gingerbread. It's something like it registering a touch and sometimes the OS think it was the buttons that were pressed...
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Click to collapse
Does your back button black out for ~9 seconds?
I haven't had any button issues whatsoever since I got mine on the 24th.
No, more like two seconds.
Sent from my Nexus S using Tapatalk
selectormoldy said:
Does your back button black out for ~9 seconds?
Click to expand...
Click to collapse
No, more like two seconds.
Sent from my Nexus S using Tapatalk
Here's a new video shot today showing the issue occurring with only normal light touching:
http://www.youtube.com/watch?v=z6YFcOZwX2o
Also last night it happened while I was inserting a cable into the headphone jack.
Hey... i have noticed that the power button its getting less stable as days pass by... ive had my Infuse for only 1 month but i already can tell the difference with my sister Infuse that arrived 4 days ago... the power butting seems sunken and harder to press... is this something normal?
Anyone else experiencin this with the power button on their Infuse? Volume controls seem as new but the power button.... each day is getting more sunken and i mean i really take care of the Infuse, i havent dropped it not ONCE, havent got it on small palces that may have harmed the button etc... its just from on/off use...
It sometimes bugs me off a lot when i have a hard time to turn the infuse screen on....
Should i think of a change or repair?
I've started to notice this as well. I've had my infuse for just over 2 months, and my power button is mushy now. It used to give a satisfying click, where there was no mistaking that I had clicked it, now its soft and rarely clicks. I haven't dropped mine either, so its just regular wear and tear I guess. If it gets too bad I'll probably go for an exchange.
Sent from my SAMSUNG-SGH-I997R using XDA Premium App
koriotto said:
Hey... i have noticed that the power button its getting less stable as days pass by... ive had my Infuse for only 1 month but i already can tell the difference with my sister Infuse that arrived 4 days ago... the power butting seems sunken and harder to press... is this something normal?
Anyone else experiencin this with the power button on their Infuse? Volume controls seem as new but the power button.... each day is getting more sunken and i mean i really take care of the Infuse, i havent dropped it not ONCE, havent got it on small palces that may have harmed the button etc... its just from on/off use...
It sometimes bugs me off a lot when i have a hard time to turn the infuse screen on....
Should i think of a change or repair?
Click to expand...
Click to collapse
Not normal - return that thing to stock and send it in for warranty service before the power button fails on you.
koriotto said:
Hey... i have noticed that the power button its getting less stable as days pass by... ive had my Infuse for only 1 month but i already can tell the difference with my sister Infuse that arrived 4 days ago... the power butting seems sunken and harder to press... is this something normal?
Should i think of a change or repair?
Click to expand...
Click to collapse
I agree with Entropy512, this is not normal, bring it back before it fails.
Alright tnks everyone, guess even some other users have had the same experience i wont take it as a "normal" sign and ill go get it changed.
Thnks
I'd also suggest using "Lock Screen" from the market place. That way you don't have to use the hardware key to lock your screen. Preserve that power button a little longer.
Anyone know any at home fixes for a broken power button? I don't want to mail it off to some one i have another phone I just would like to get this one working.
well i got it to work i took it apart and sprayed like a half can of air duster on the switch and contacts its working.... for now
My Infuse power button stuck about six months ago. I fixed it with some positive reinforcement (smacking it against the windowsill) but that only lasted for about a month. I ended up having to use my old iPhone 3G until a voltage problem killed it this past Sunday. My solution for fixing the Infuse? Ripping the power button right out. I pried off the plastic button, revealing a tiny metal bracket holding the white button itself. I promptly removed both parts and the phone booted after being plugged in for a while. Obviously, it didn't get stuck in the bootloop. I installed an app called No Lock which allows me to wake the phone with the volume rocker and it's been smooth sailing from here. Probably not the fix you guys wanted to hear, but it worked for me.
The day people actually take the time to search will be the day the world ends lol
About 10 threads below this one is a nice guide for fixing it with different methods http://forum.xda-developers.com/showthread.php?t=1996709
Glad you figured it out though
Sent from my HTC Holiday using Tapatalk 2
Hi, I was just wondering if anyone was having a problem with the power button sticking down after being pressed? This has been happening on mine lately, and while it works great 90% of the time, the button remains pressed the other ten until I pry it/losen in. It seems that it's the actual white plastic "button" under the cover doing this and I've done my best to clean it.
Is this common? Any tips?
Hey guys, yesterday when I pulled my phone out of my pocket, I noticed the power button wasn't working. Upon closer inspection, it is jammed and will only register a press if I really push on it hard. Then I realized the volume buttons were the same exact way, which is strange because the phone has been in a case its entire life and is immaculate. But anyways, has anyone else encountered this? I tried doing a search but no results. The power button works if I really put pressure on it and only the top volume button works if I press it hard as well. The camera button is perfectly fine.
I purchased this phone brand new from T-Mobile November 2014, it may be time to upgrade...
Some cases cause this problems as they put consistent pressure on the buttons
Just experienced this last night. No idea what's caused it. My phone lives in a case with a power button cutout so there's no pressure on it. Odd, and irritating because thus phone is perfect otherwise, and the first one I've ever had that I still liked after 18 months.
Sent from my SM-T700 using XDA Premium HD app
jonsic said:
Hey guys, yesterday when I pulled my phone out of my pocket, I noticed the power button wasn't working. Upon closer inspection, it is jammed and will only register a press if I really push on it hard. Then I realized the volume buttons were the same exact way, which is strange because the phone has been in a case its entire life and is immaculate. But anyways, has anyone else encountered this? I tried doing a search but no results. The power button works if I really put pressure on it and only the top volume button works if I press it hard as well. The camera button is perfectly fine.
I purchased this phone brand new from T-Mobile November 2014, it may be time to upgrade...
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Click to collapse
Probably either broken button strip, or it has been dislodged from its mountings. You need to remove back cover, then battery and you can see whats going on.