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Selling a contract handset..

Hi,
Just want to see if anyone has info on this.
I get my upgrade very soon and was thinking about getting the XDA 2i and reselling it on ebay. I wanted to check if this was legal under my contract? Bearing in mind I'm only selling the handset.
Just judging from how the XDA 2's rocketed on ebay with their release , thought might be able to cash in...
Thanks

I've done it loads of time, I always get bored of my phone before the 12months is up (18months in my MDAIII case), but its only been to friends, who are normally on the same network.
No doubt its against your T&Cs, but hey ho!

Dont tell them, as long as you keep your contract paid up there will be no problem, if you default on the contract they will probably block the imei of the phone.

Yeah.. I might just keep the phone myself lol or hangon for my upgrade a while longer.
tho i like thel ook of the SX1...

How much is an XDA2 going for on eBay these days??
Cheers
Anthony

Done it many many times.
Ive even check T's&C's they state any items that were aquired with the creation of the contract remain your property and will not anything to do with the network.
Sim cards however are the networks and can be recalled at any time

Thanks for the $199 credit AT&T

I'm on day 29 of my 30 day buyers remorse. Still love the phone but the GPS issues irk me. Also the fact that I paid $199 while others are getting it for free bugged me. So, I dialed 611 and spoke to an agent. They informed me that they are aware of the GPS issue and then transferred me to a acct negotiator rep ( or whatever term they are using).
I explained to them that my 30 days was nearly up and the GPS issue still hasn't been resolved. Also that I was irritated that I paid 199 while other stores were giving the phone away for free. (I then suggested that maybe AT&T gave the phones away because they knew about the GPS issue). I said I was thinking of taking it back and going with a different provider. They then came back and offered my a $199 credit and if I wanted to I could talk to a top level tech about adjusting my GPS. I took the credit but there obviously was no point in talking to the top tier tech rep.
so yea for me, a free Captivate + taxes. And I suppose the GPS fix will be out in a month or so. Really the GPS is the only issue that's bugging me now...

did they have to get into your phone in any way?
if thats the case it might be worth a shot.

iamamp3pimp said:
did they have to get into your phone in any way?
if thats the case it might be worth a shot.
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nope. they just said 'thanks for being a loyal customer'... i don't think they can just "get into my phone" anyway, can they? This was all over the phone, I didn't go into a store or anything.

Too bad in Ga the remorse period is only 20 days...didnt work for me
Sent from my SGH-T959 using XDA App

I tried and didn't work for me. She just said that I will still have an 11 month warranty so if the phone still has problems 11 months from now I can exchange it for a brand new one... for free. I asked her to clarify that I wouldn't need to pay for anything and she said absolutely not. She said she would "note it" on my account that I can exchange the phone for the exact same one for up to the next 11 months.
Darn.. I wanted a free phone though.

Yeah I ended up taking mine back (I paid the full price so I can keep my month to month in case I want to jump at some point), but seeing that we can get them for free makes me think that once Samsung fixes this issue and (hopefully?) we get 2.2 I will go ahead and snag one of these again.

wow they just told me I could not extend the buyers remorse period and that if I don't like the performance of the phone I should return it. and that is that. I said but ATT doesn't have any android phones on par with the captivate... but verizon does and he says then maybe I should go with verizon. if that is what will make me happy because they want happy customers.
Edit:
This has really got me thinking hard about jumping ship now... My sister just got an HTC Incredible on Verizon and she loves it.... I know its not quite the galaxy S but hey with a fully functional aGPS and a Froyo update around the corner who is going to notice the difference. Maybe I can family plan it up with her.

There's a bunch of folks that have been doing the same thing, and most HAVE received some kind of credit back. I tried last night, and jumped through a number of hoops, making it almost not even worth all the hassle, but this afternoon I was credited $100 to my account. I've heard anywhere from 100-199. I guess it all depends on the manager you are speaking with at the time.
They technically do not have to give you a credit back, because essentially it is price matching, which they do not do. So hopefully those that are planning on trying, get a customer service rep and or manager that is in a GOOD mood.

What if we bought the phone through best buy? Can we still talk to att about the issue?
Sent from my GT-I9000 using XDA App

I bought mine through amazon wireless... and yes they asked where I bought it. so it might matter to your success in getting a credit if you went direct through att... If I return I have to return to Amazon and then deal with ATT for the service plan restructure.
the warranty is a year I believe so you can probably do a 1:1 swap as was stated above.
-p

Just remember that warranty replacements are refurbished units, not new ones...

replacing a year old unit with a refurbished unit sounds good to me.

acandia007 said:
What if we bought the phone through best buy? Can we still talk to att about the issue?
Sent from my GT-I9000 using XDA App
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I actually bought mine from best buy. They didn't ask me where I bought it.

I tired and the lady was like totally ignoring what I was saying. She was like well if you want you can take back to the store and get a refund. I was like whatever!
She looked up the GPS issue in the system and all it had was to enable use wireless networks. I was like that only enables cell tower location, doesn't help with GPS issues. System had nothing about a update or anything. So odd you find variations. This was the business premier services too. So tempted to change carriers but after 12 years .... You would think they would take care of you. Last time I called though they gave me 3000 roll over minutes so I guess I can't complain.
You must be like my friend and have an ability with dealing with companies... lol.

sorry to thread jack but where are people getting free captivates from? does anyone know if any of those places allow you to keep your unlimited data plan?

soul4rent said:
sorry to thread jack but where are people getting free captivates from? does anyone know if any of those places allow you to keep your unlimited data plan?
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Originally walmart.com (letstalk.com) had it for free and then went to $99. Most places I have seen for $99. tigerdirect.com mypoints.com, cellstore.com, are all $99. I think you can keep your dataplan, one of the sites had a wizard that would check your account, I think it was tigerdirect.

I called them and was able to get a $75 credit to my account. I was out of my 30 days as well. I told them that I used it to log when I go out running, and my routes were choppy and it was recording that I was running mcuh more than I actually was. I made the comment that if it was a $50 phone, like I see it advertised at some places, I wouldn't have as big an issue, but seeing as it was $199, I expect it to work how it's advertised.

I have no issues with my GPS...takes a few seconds to lock on but it's not a big deal to me

Exchange with t-mobile

I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App

I am sure this is the reason the owner sold it in first place, I bet the person gave you lame story about how he changed carrier or got it as gift or some BS and he already has something lol so he didn't need it.
This is why I warn folks about buying jack from eBay or Craigslist when first batch came out month ago that means alot of inferior device that shouldn't have passed QC got though. Your best bet is going via HTC device warranty as TMo itself will not honor yours as they have no proof of this device was valid transaction linked to your account. Also the remorse period is only though TMo not by 3rd party individuals.

Thanks for the reply Mr.HKM, He told me he had 2 of these and he wanted to get rid of it so I'm guessing he used the insurance company to get another by saying it was lost.
Is it worth a shot with T-Mobile? or Should I call up HTC tomrrow and see what they can do? The thing is, I don't want to be left phoneless though, that's the only thing that's going to be bad for me.
Would my best bet be selling it back on Craigslist and getting another one?

I bought my HD2 off craigslist and transfered my insurance to it by calling tmo and asking them if I could. It was originally the insurance I had on my touch pro 2. My nexus one was insured by that other company.
I never had to use it on the hd2 so I don't know how that would work. After I bought the MT4G I had the guy at the store transfer my insurance to it.
Its worth a shot calling tmo. From my experience they are wing willing to work with you.
Sent from my HTC Glacier using XDA App

Maybe prick got it buy one get one free though adding family members with contract. Best place to buy it now is though TMo as like you I also considered buying it via CL/eBay but after I saw the rate of bad display, ffc, creaky buttons I decide it to just shall out the full $450 and get it without contract. Didn't want the hassle as I lost my HD2 and was left with dumbphone lol trust me its no fun.
Well this is what you can do just skip it all as TMo will not help you so just contact HTC rep and request RMA for it. While you are sending it go to local TMo store and get "loner" phone while its taken care of. You can contact the seller but I am sure the prick will ignore you as kid will be like its your problem now.
Update: Do as MvP77 said then first with TMo it won't hurt long as you get it taken care of if not then you become the prick and get it of your hand ASAP by selling it to someone else lol

Ugh I looked at T-Mobile website about device warranty under T-Mobile and it looks like you cannot transfer warranties from another customer. Pretty much bumed out at this point.
Should I post of on Craigslist asap and get rid of it and buy another one and risk getting a **** screen and or just keep this?
I flashed iced galicer on it and the screen comes on after a call so I'm just worried about the screen for now.
Sent from my HTC Glacier using XDA App

I have known and helped people who bought through ebay or craigslist get a replacement through T-Mo. It's not a fool proof way but it has worked for some.
First thing is hopefully you are a T-Mo customer? Then don't use the online chat, call them on the phone. Just ask for Tech support. Here is what you are trying to accomplish, you need to get your IMEI # in their system to have a chance. So since this device came out with a OTA (Over the Air update) the same day it launched it is a plus for you. If your IMEI # is not in the system you will never get the update. So when you call and get to the rep just explain to him you are having some problems with very poor battery life and your video chat is not working properly, poor signal etc. Tell him you knew there was a OTA update but you have never received it, and you want to see if this will fix your problems first before deciding on a warranty replacement. If they ask you where you got it tell them you got it from a T-Mobile Store and you bought it full price. Whatever you do don't tell them craigslist. Stay firm on you buying it in a store no matter how many times they ask. Now the above might not even come up but be prepared in case. Noe tell the tech support rep could he please make sure that your IMEI number is correct in their system as you have never received the update. Your number might be in there and it might not. Likely it is not. I had one that was wrong for a whole month from when I changed from my G2. They will ask you for your number and give it to them. If they don't find it they will try to put it in. If the IMEI number is not in their database they will tell you also and ask where you bought it. Stick to the plan. Tell them you don't know why it's not in their system all you did is buy it in their store it should be in the system and you paid full price for it it better be in the system. now I have actually had this happen on one of my early replacements. And I really did get it from a store. They finally said they could manually enter it and override the system. Now if you get this done your almost there. Tell them thank you and you will be waiting for the update and hopefully it fixes the issues if not you will call back. Wait a day or two. The call back and when you here the automated attendant say cancel. This gets you to a higher level rep. Tell the about the problems and you are disappoint that you paid full price and now you have all these problems and the OTA update did not correct them. You are loosing data connection and they stay off for long periods of time. Tell them you have already been to a store and they changed your SIM card and that you have already talked to tech support and factory master reset with them twice and they said it is defective. You said you would give it another chance but it did not get any better. Now hopefully they will process you a exchange and send it to you and then you send yours back..
I hope this help and you get a good one. If all else fails go through HTC.

xdviper said:
I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
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Sounds like a software bug. Try a factory reset before you do anything.

xdviper said:
I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
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Click to collapse
I've bought a few different phones off Craigslist and got them all exchanged through warranty. As long as its still under the manufacturers warranty they should exchange it. All they did was look up the imei to verify its still under warranty. This is my experience with T-Mob, so I don't see why you shouldn't be able to exchange it. Now, if its a stolen or lost phone, they might not. Let us know how it goes for you. Hope you get a good one.
Sent from my HTC Glacier using XDA App

This is the kind of thing of why i dont want to buy one off ebay or cl, i dont mind but i know it will be a phone i will have for a long time so id rather buy it brand new.

Trust ME
as long as you have insurance which is 5.99 a month for the php bundle then it will cover the phone...just call in do troubleshooting and hey will replace it as long as there not liquid damage or physical damage....u dont pay anything not even shipping and hanlding

Alright, I'm going to give it a shot today.
This took ne at a surprise, I went and logged on to my T-Mobile and it shows the white mytouch as my phone... so I'm guessing they already know I have a mytouch?
so alright thanks for the replies everyone. I'll call in this afternoon and see what the deal is. Thanks.
Sent from my HTC Glacier using XDA App

rodriguez27 said:
this is the kind of thing of why i dont want to buy one off ebay or cl, i dont mind but i know it will be a phone i will have for a long time so id rather buy it brand new.
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i agree with you 100%

bobsbbq THANK you soo much for that detailed post and everyone else.
I called and told them about the screen not turning back after a phone call, and they went ahead and replaced it for me. I hope I get a good screen and one that turns on after a phone call. Thanks everyone

Told ya. Tmo customer service is excellent. I even got a watered damage G1 replaced.
Sent from my HTC Glacier using XDA App

I can't express how.much I wanna say thank you. I just hope it comes before this 3 day weekend and with the Sony screen. Thanks guys.
Sent from my HTC Glacier using XDA App

insurance is crazy 6 bucks a month thats 72 bucks a year on a phone you paid 100 bucks for

Lockeskidney said:
insurance is crazy 6 bucks a month thats 72 bucks a year on a phone you paid 100 bucks for
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For someone like me that switches phones alot and usually pays full or close to full price the insurance its nice. It would suck if it was like sprints insurance where you gotta pay a deductible.
Sent from my HTC Glacier using XDA App

I think T-Mobile does also make you pay a deductible also. Not sure, but I do change phones a lot and not sure if insurance would cover non T-Mobile phones like the iPhone.
Sent from my HTC Glacier using XDA App

Lockeskidney not everyone sells there soul by signing 2year contract and having to pay more than its actually worth. Now lets say this as I never considered insurance. I usually buy the device without contract at full price from valid vendor now if I lose it how much is the deductible? I am sure everyone ATM here some how doing insurance fraud false claiming it as lost.

T-Mobile Exchange

Ok I'm pretty pissed. Got my lady a Mytouch 4g 3 months ago and it no longer wants to recognize when its connected to USB or AC anymore. Definitely a hardware issue. So I call tmo to get any exchange but they have none left due to the age of the phone. Usually in these cases they offer an equivalent exchange.. Only problem with that is all the phones they have that they consider compatible to the MT4G are ALSO no longer in stock due to age. I got off the phone with the lady before my language started to get ugly..
Any suggestions on how to go about handling this? I think I read somewhere on xda that someone had a similar situation and after enough complaining tmo offered to give them a new G2x or Sensation free of cost but with a contract extension.. Any advice would be greatly appriciated. I plan on going to a tmo store and dealing with this this weekend.

Dude that sucks! They are TOTALLY BS-ing you. I exchanged my MT4G just last week, granted I did it in store and then they shipped the phone. I would recommend going in-store. Good luck
Sent from my HTC Glacier using XDA App

How i got a free Skyrocket!!!

So I've been waiting for Best Buy to get the white Skyrocket before my 30 days is up but today was day 29 and they still didn't have it so i returned my SR to BB and went to my local corporate store. As usual the CSR was trying to talk to me about other products which i really wasn't interested in. Then he started telling me about U-Verse and to humor him i acted interested but told him i would "come back" if i wanted more info. He goes to the back to get the White SR comes back and says "my manager has a proposition for you. If you at least try U-Verse and sign u for it today he will give you the Skyrocket for free!!! Its no Contract, month to month and about $20 cheaper than my Comcast bill for the exact same service. He said if i don't like it i could cancel anytime, as long as o signed up today for installation in a few weeks his manager would give me the SR. So i did it! I'm not sold on Uverse but hey ill give it a try. But in the end I'm getting a free Skyrocket, and a $100 Visa card for having Uverse put in! What a deal!!! The rep proceeded to tell me that at&t is doing all they can to get new Uverse customers and that their basically giving away a bunch of free stuff to compete with dish/Comcast. Maybe this will work for someone else. Lovin the white Skyrocket
Sent from my SAMSUNG-SGH-I727 using xda premium

Did he ship it to you after the couple of weeks or did you have to go pick it up? And how is the Uverse lol
Sent from my Samsung Galaxy S II Skyrocket

I wish they had uverse in my area haha
Sent from my SAMSUNG-SGH-I727 using xda premium

Honestly, I have UVerse, and it's pretty freaking reliable.
I really wish they had the 24/3 in my area, but they don't so I'm stuck on 18/1.
Still seems a LOT faster then 18/1 though.

Nice.

Global Swag said:
Did he ship it to you after the couple of weeks or did you have to go pick it up? And how is the Uverse lol
Sent from my Samsung Galaxy S II Skyrocket
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No this all happened today in like 30 minutes. I got the phone right there with zero cash out of pocket! pretty friggin sweet