Database Info

Change HTC Exchange Integration Device Type

Anyone know where the Device Type is kept for HTC's Exchange stuff?
Currently it sends my device over to the Active Exchange network as "HTCHero" I'd prefer if it did not do this. I'd like it to present itself as a more secure device like... 'iPhone'
Right now I'm using TouchDown Pro and it will do this for me... and for the most part I like touchdown except that it's horribly ugly. I'd like the ability to use the phone's exchange integration again if I felt like going back.

Not sure if your Hero is rooted yet, but if it is, someone could probably baksmali/smali the .apk and change the activesync device string it returns.

I can't get mine to even link up with my gmail account.
You know what you are suppose to put when it asks you for the domain and server info?

With out starting a new thread here, and on the topic of exchage. Does anyone know how to remove an email from the device and not the server?? My blackberry gave me the option. Maybe a "Download a Copy" setting?
I have this posted in 3 other forums and no one is responding.

Captivate With Exchange

I finally got sick of my iphone 4 and decided to give the captivate a try. So far I've been pleasantly surprised on how much I actually like the phone. It will be great once the chefs actually start making some roms for it.
So I've had my phone for 3 days and I cannot get exchange to push to it. When I open the email program and hit refresh, it works fine. Just not the push. Contacts and Calendar also work fine. All the 23 other iphones including mine still work fine. Just not the captivate.
I tried searching and found nothing that really helped so I thought I'd see if anyone had any input.
Yes. Push is enabled in the settings menu.

I cant check for myself (because my corporate exchange does not work at all with the stock mail program), but did you go into options, then notifications and set the interval to sync to "as mail arrives?"
You might want to give touchdown a try, 30-day trial, while ugly, works great
http://www.appbrain.com/app/com.nitrodesk.droid20.nitroid

drdingo21 said:
I finally got sick of my iphone 4 and decided to give the captivate a try. So far I've been pleasantly surprised on how much I actually like the phone. It will be great once the chefs actually start making some roms for it.
So I've had my phone for 3 days and I cannot get exchange to push to it. When I open the email program and hit refresh, it works fine. Just not the push. Contacts and Calendar also work fine. All the 23 other iphones including mine still work fine. Just not the captivate.
I tried searching and found nothing that really helped so I thought I'd see if anyone had any input.
Yes. Push is enabled in the settings menu.
Click to expand...
Click to collapse
What version of Exchange is your company running? Older versions don't do Push.

Nitrodesk Touchdown. By far the best Exchange client for Android.

frankencat said:
Nitrodesk Touchdown. By far the best Exchange client for Android.
Click to expand...
Click to collapse
Agreed.
What version of Exchange are you running? Do you have OWA access? I have set the mail up with OWA address and push worked just fine. Although I currently use Touchdown. I hardly ever use my blackberry now, just sucks carrying two phones.

You can download quickoffice for free, and that should get your exchange working.
Sent from my SAMSUNG-SGH-I897 using XDA App

Thanks for the input guys.
We run a mixed 2007/2003 enviorment.
Now my iphone and everyone's iphone always worked without issue. So I did a little more digging and figured out what my problem was. When I checked the front end server's logs I was getting the error:
Unexpected Exchange mailbox Server error: Server: [email.company.com] User: [[email protected]] HTTP status code: [500]. Verify that the Exchange mailbox Server is working correctly.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I found the fix. It's an exchange issue that M$ knew about and released a hot fix for it. But you need to request them to send it to you (it took M$ 5 minutes to send the file).
The fix that worked for me:
http://support.microsoft.com/kb/926144
Thanks again for the help!

HTC support's response to Froyo & Exchange ActiveSync "Sync protocol error"

HTC support's response to Froyo & Exchange ActiveSync "Sync protocol error"
So after moving from HTC Hero to Desire Z, I started getting "Sync Protocol Error" after the initial sync with Exchange 2010.
Many threads on this site and on many others sites exist about this issue, a lot of them having a workaround in the shape of removing and re-adding the account, but absolutely nothing worked for me. until I ran into this one and gave it a try:
- I can't posts links..."
I implemented this solution successfully and I now have ActiveSync work perfectly on my device. so wanted this thread to stand out from the dozens of threads on many forums so people can find the solution to this very annoying problem easily.
This is the solution from the original poster and all credit goes to him:
"Have your Exchange admin use the Microsoft mobile admin tool to delete the partnership for the device. Once done, the next sync will succeed."
When trying to implement this solution on Exchange 2010, we found that the "Mobile Admin Tool" is already built into the Exchange Management Console, and these are the steps that you need to take in order to remove the partnership on 2010:
1. Open Exchange Management Console
2. Go to Recepient configuration
3. Right click on user and choose "Manage Mobile Phone"
4. At this stage my username had 3 different phones which Exchange identifies according to User Agent. the Desire Z was named HTC Vision.
5. We removed all the phones by choosing "Remove Mobile Phone Partnership" and choosing finish. you have to repeat this step for all phones because the dialog box actually closes without letting you delete all partnerships.
I'm not a big Exchange expert, but if you have a version prior to 2010 running on your Exchange server you might need to use "Microsoft Exchange Server ActiveSync Web Administration Tool":
- I can't post links..."
Anyway doesn't matter which version or tool you are using, removing the partnership is the golden solution.
No problems with syncing after that is done. many thanks to tscalzott from the HTC forums.

Oh cr*p... again this worked for a couple of days and stopped working.
I'm attacking this problem both with HTC email support and phone support.
Email support, after a few useless tips (factory reset etc') sent me the following:
"With regards to your inquiry,
Kindly note that this issue is escalated to a higher level to be investigated and we will be replying to you shortly the moment we get the update."
I have a feeling that I will not hear from them in the upcoming weeks or ever.
With phone support, they actually told me that I need to download the certificate from the OWA site and install it on the phone. they said they will send me instructions via email on the installation part because the support personnel probably had no idea how to do that. I also tried without any luck - I could find some tips on how to install WPA certificates but not the CET certificate that you can download from Exchange OWA.
After first call - didn't receive any email.
Called again asking for them to resend the email - still didn't receive anything.
Just got off the phone from the third call - the support agent made some more checks and said that there was probably a mistake with the first agent I talked to - as there is no need to install a certificate on the phone in order to work with Exchange ActiveSync on the phone.
He did however said, much like the email I got, that this issue is being escalated internally and at some point in time, information about a solution will be posted online at the HTC site.
If any of the many people having this problems are seeing this thread, please go ahead and send your case at h t t p : / / w w w . h t c .com/uk/CS_Mail.aspx or any other country in hopes that they will understand that there's a serious issue going on as they receive more complaints. I tried telling him to try and escalate the fact that although many people are not calling in (simply given up or using touchdown application instead), the escalation point should definitely just google the problem and see how many users are suffering from it. I do however understand that HTC's policy might be to only handle issues that are being reported to them, and not issues that are discussed on the web as they have no control over those users' actions.
Now we wait hoping for the best...

Any progress on this? I have a HD2 with the Desire Z NAND build on it. Love it for everythinggggg except that my exchange account doesnt sync calendar :'(

Yahoo Mail Problems

Anyone else having problems with Yahoo mail syncing with the Das Bamf Sense 3 rom?

i'm also having trouble, and i've not rooted my tbolt yet.

My yahoo mail hasn't synced in three days. At first i thought i messed something up because i had just rooted my phone, however, it seems i am not alone with this problem. Sure wish a fix/solution was out there.

Yep
Sighlense said:
My yahoo mail hasn't synced in three days. At first i thought i messed something up because i had just rooted my phone, however, it seems i am not alone with this problem. Sure wish a fix/solution was out there.
Click to expand...
Click to collapse
I thought I was the only one having a problem. I'm not rooted either. Totally stock.

I don't think it matters whitch ron, I had to download yahoo app to get mail. They changed something on imap
Sent from my ADR6400L using XDA Premium App

Yeah, I usually check my mail on my phone every morning (stock ROM, stock Mail app). This morning it wasn't showing any new emails (despite the fact that I get emails from Newegg every day). I thought it might be an LTE thing, but it wasn't working on wifi, either. I cleared all my data, deleted the account on the Mail app. Tried again, and it was telling me how many messages were on the server, but it wouldn't download any of them.
Later, I force quit Mail and cleared it's data. Now instead of presenting a variety of account options, I have just Microsoft Exchange and Other listed. I picked other, put in my credentials, and it keeps coming back with an Authentication failed message.

It could be a problem on Yahoo's end

pennie57 said:
I don't think it matters whitch ron, I had to download yahoo app to get mail. They changed something on imap
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
i just tried their old pop settings also, with no better luck.

Count me as someone having a problem with this as well. I noticed it a week ago Saturday as I had just installed a new ROM and couldn't get Yahoo to sync.

Try this I've been using Mail and I think you might like it. Check it out from your Android phone:
http://market.android.com/search?q=pname:com.yahoo.mobile.client.android.mail
I got tired of the problems pretty sweet app or current old troublesum way..
Setting up IMAP on your mobile device To set up IMAP on your mobile device please use these settings:
Incoming Server -imap.mail.yahoo.com
Outgoing Server -smtp.mail.yahoo.com
Incoming Port -993 (requires SSL) Outgoing Port -465 (requires SSL/TLS)
Username: full email address (for example [email protected] or [email protected]) Password: the password you login to Yaho with. If you are having trouble setting up IMAP on your mobile device we recommend reviewing your phones instruction manual or contacting your mobile provider for support
Sent from my ADR6400L using XDA App

I'm having trouble synching on my TB and my wife's Incredible. Is this a fluke or is yahoo blocking IMAP on purpose?

So this will only apply for Yahoo mail. USE AT YOUR OWN RISK
[1] Turn off SSL and use port 110
or
[2] Set incoming server to pop.mail.yahoo.co.uk port with SSL on 995
Yahoo has apparently a bad or expired certificate which is why people are seeing all types of errors like "Invalid Login" or when adding account "Unauthorized User please try your user name and password again" ect ect.
Again use at your own risk this was information from Yahoo support.

iLLusive_ said:
So this will only apply for Yahoo mail. USE AT YOUR OWN RISK
[1] Turn off SSL and use port 110
or
[2] Set incoming server to pop.mail.yahoo.co.uk port with SSL on 995
Yahoo has apparently a bad or expired certificate which is why people are seeing all types of errors like "Invalid Login" or when adding account "Unauthorized User please try your user name and password again" ect ect.
Again use at your own risk this was information from Yahoo support.
Click to expand...
Click to collapse
That solution is for POP email, not IMAP. Big difference.
With that being said, I have no solution for IMAP. Using POP you'll be able to get your mail, it just won't be "pushed" to your phone.

well it works with cm7

didn't notice. I like the yahoo mail app better. More features and notifications on new messages.

the yahoo mail app is great...it has push notifications

Seems like this is a universal problem amongst carriers and devices. I'm surprised there hasn't been any press about this.

I called Verizon they said yahoo is updating there system so I think that messed
with HTC settings some how I used the yahoo mail from the market place
earlier today and it works fine and I know stock android email also works
on my back up cm7 stock I'm looking for stock email apk that would work

revolt1 said:
I called Verizon they said yahoo is updating there system so I think that messed
with HTC settings some how I used the yahoo mail from the market place
earlier today and it works fine and I know stock android email also works
on my back up cm7 stock I'm looking for stock email apk that would work
Click to expand...
Click to collapse
I was told the same thing by verizon rep as well :/
- i just got my thunderbolt sat. and after my initial yahoo setup
using the htc email app, it worked great however I ended up
installing a bamf rom and since then it has never worked.
I'm only able to send but not receive
if you can find a stock email apk that works please update us
I would really appreciate it.

Ok I fixed mine. Easy!
Downloaded Yahoo mail from the market. Installed but I never opened it or used it. It somehow fixed the settings for my htc mail app for Yahoo.
My Yahoo mail now pushes like it did before!
Sent from HTC Thunderbolt 4G

Uneditable contacts sync with hotmail for android...?

I've been using Hotmail since 1999 and recently I downloaded Hotmail for android app. Everything was smooth until I tried to enter a new contact, where I found that I cannot do that. Partially I mean. I can only enter the name field and nothing else. I cannot edit the synced contacts too.
because HTML mail was not possible with the default mail app in android and exchange in Hotmail, I used to forward my mail to Gmail and use the Gmail app.
I was very joyed with this app release and now facing this bug.
I googled but couldn't find any solution or similar bug reports.
Am I the only unlucky person or others have this problem too. I'd there any fix for this.
I have already tried removing and re-adding, uninstall and reinstall.
I am using cm7 on my wildlife.
Thank you in advance.
Sent from my HTC Wildfire using XDA Premium App

You are not alone! Still looking for a solution myself.

Have you tried using another email client and signing in through it?

Same problem here. Hotmail worked great through Activesync on Android, but this app is much nice. But contacts edit is not working at all !! And not found any fixes thus far.
-sony xperia arc w/stock kernel

Still to fix
Sorry to say that I am having the same issue. Have to been able to find a fix. Please let all know if anyone can figure this out.
Thanks.

Same problem here
I too have the same problem. I erased everything, tried with another gmail account, made sure to not sync anything with gmail, with no avail. This is a huge bug.

Response from Hotmail
So I contacted Hotmail about this issue. Here was there response:
"We aplogoize for the inconvenience that this may have caused you. Please understand that the ability to edit contacts on Hotmail app for Android phones is currently not available. However, our product team was already aware of it and a fix is being considered.
Thanks,
Windows Live"
Hopefully this fix will be soon.

How silly to create an app without editing capability... i have switched back to exchange. works seamlessly.

suketu15 said:
How silly to create an app without editing capability... i have switched back to exchange. works seamlessly.
Click to expand...
Click to collapse
No HTML mail with exchange on my Wildfire....

I'm looking for a solution to this one too. The Hotmail app is actually pretty good, but the inability to edit contacts is an odd bug.

Solution
I tried Contact Editor Free by dmfs in the Market. It lets you edit the hotmail contacts and sync them back up.
I've only tested it for about a minute, but it seems to work.

I gotta tell you.
I've done a research. Microsoft is aware of the issue since about November/December 2011. SEVEN (the actual manufacturer) confirms it and reports work in progress (in February/March?), an update to the app has been issues by the end of February but the issue has not been addressed and has not yet been resolved.
I used Microsoft's support forums to ask the question, how to sync the contacts then, if nothing works as intended.
One of forum's moderators confirmed the issue, another asked how did I exactly try to sync.
If you would be kind enough to visit the question page yourselves and click "I have that question too", I'd be thankful. Maybe they'd actually do something instead of constantly apologizing and confirming either the issue or the progress of the works...

I tried Contact Editor Free by dmfs in the Market like Joe USer and works ok

Microsoft ? SEVEN hotmail app
Microsoft + SEVEN app bugs. Please go here and vote:
answers.microsoft.com/en-us/windowslive/forum/hotmail-people/denmarks-biggest-microsoft-fan-comment-hotmail/ebd54002-2760-4e51-b9a0-578a2f9805f0

use Contact Editor free by Marten Gajda.
worked for me.

Don't know why I never noticed this before when I was using my Galaxy S2 but it hit me today on my Nexus 4. I was trying to find out why Bluetooth handsfree calling through my Garmin wasn't working and it is because the Garmin has all my contacts showing last name first even though they aren't presented that way on the phone. When I tried to view the contact directly through the Contacts app, I saw that it was showing last name first and I couldn't edit the contact to try and fix it.
We are what, over a year since this was first recorded here and still no fix other than a third party app? This wasn't an issue on my BlackBerry.
On top of that, it makes handsfree unusable since there seems to be no way to get the contacts to list with the first name first. The contacts are all fine on Outlook.com so something is getting messed up with how they are presented in Android.