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Email not updating on Captivate.

Is it just me, or are other Captivate users having problems with the email not updating? I have my email set to check for new emails once an hour, but I only rarely get notifications that I have a new message. I have to check my email manually most of the time.
Also, I never kill the email app so it is running all of the time.
Sent from my SAMSUNG-SGH-I897 using XDA App

Which email are you using? Yahoo! With default email client? Then yes it has issues over WI-FI. The email does not work on wifi only works on 3g or edge.
Sent from my SAMSUNG-SGH-I897 using XDA App

I have this problem using the touch wiz email app over cellular and wifi. Regular gmail and yahoo aps work. Have to reboot, then the touch wiz email works. Touch wiz email blows, though.
Sent from my SAMSUNG-SGH-I897 using XDA App

I guess I am using the default email app... I assumed it was a standard android app on all android phones. I like the app because I can have multiple email accounts in one place.
So is this a touch wiz app? Or is it an android app?
Thanks for the replies!
Sent from my SAMSUNG-SGH-I897 using XDA App

I had the same probleme before, I switched to K-9 mail and it works fine now

delete your email app's cache and or storage.

Don't use task killers.
Sent from my SAMSUNG-SGH-I897 using XDA App

The only problem I'm having with my email is with my corporate exchange account on both my Vibrant and Captivate.
I will get notifications about mail sent to my inbox, but I have rules set up to help organize my inbox, ex. mail from engineering dpt goes to a folder, and emails about project updates from group abc and xyz go to another folder.
I don't get notifications OR email for those emails unless I go into that specific folder and hit refresh, and then I get all those emails.
Although sometimes I will get mail notifications 7 Unread Emails but there won't be any in my inbox, nor will there be any in the folders.

SeaborneClink said:
I don't get notifications OR email for those emails unless I go into that specific folder and hit refresh, and then I get all those emails.
Although sometimes I will get mail notifications 7 Unread Emails but there won't be any in my inbox, nor will there be any in the folders.
Click to expand...
Click to collapse
I have this exact problem. No one has a solution?

I'm having this issue also.

A.VOID said:
delete your email app's cache and or storage.
Click to expand...
Click to collapse
This is what I did when I had the same problem with the Gmail client. This resolved the issue.

A.VOID said:
delete your email app's cache and or storage.
Click to expand...
Click to collapse
Where might one find such a thing? I'm not having any issues right now, but have run into e-mail FC issues which were resolved by removing and re-creating the e-mail accounts. If a simple delete of cache data will fix it that would be a faster solution.

im having this problen too so where do i find the cache and storage? im new to this

I have only had my at&t Captivate for a few days, and I have noticed that my email client runs about 4 emails behind. When me IMAP server receives an email the email client sees it and notifies me, and if I'm watching it I can see the email for a split second, but it removes it from the client. I won't be able to see that email until I get another email on my IMAP server (4 emails behind).
I saw on this thread that someone had better luck with K9 client, so I loaded it to try. I am seeing the same basic results, except that when a new email comes in I can see it till the client polls again. Then the new one disappears and is replaced with the most next email in my account, staying 4 emails behind.
I can check this at any time by looking at my webmail or my iPad.
Can any tell me how to clear out the cache? I have completely deleted the email account and reconfigured the account with same results. I believe it is an OS issue.
Thanks!

DFWGringo said:
Can any tell me how to clear out the cache? I have completely deleted the email account and reconfigured the account with same results. I believe it is an OS issue.
Thanks!
Click to expand...
Click to collapse
To clear cache, from home screen:
Menu
Settings
Applications
Manage Applications
Menu - Filter-All
Scroll down to Email. Click it and clear cache. I've never actually seen anything in there on my phone, however.
On another note, I did find that ATK (Advanced Task Killer) was correlated with emails hanging in my Outbox and not sending for my Exchange Server account. I put Email on the ATK Ignore list and that solved it. (I'm only using the ATK widget to kill things like when I exit a program and GPS keeps running, but even that seemed to screw up my email.)
Jeff

I have now loaded the Bionix1.2 ROM and I am having the same problem with it. I find it strange that it's only me having this problem. It stays exactly 4 emails behind.

DFWGringo said:
I have now loaded the Bionix1.2 ROM and I am having the same problem with it. I find it strange that it's only me having this problem. It stays exactly 4 emails behind.
Click to expand...
Click to collapse
I have now loaded the Cognition.v2.2.Beta4 and I still have the same problem. I have tried the K9 email cient, and obviousley have wipe the phone many times doing the ROM changes, and the problem remains. I would greatly appreciate any moderators feedback or help! I really love this phone and the Froyo ROM, but I need my email to work.
Thanks for any help anyone can offer!

[Q] yahoo mail issue

I have checked everywhere i can and have found nothing else on this issue.
My wife has a shift and the only email account she has on it is yahoo. When she opens up some of her emails, she can start reading them and then about 10 - 15 seconds later the email disappears. She hits the back button and the email is still there, but when she clicks on it and pulls it up it is blank. I have deleted the account and re-installed it, I have changed the incoming and outgoing servers, and have done hard reboots with no fixes. Any suggestions?
I personally have an evo 4g with no problems.
Thanks

If your rooted, you can try deleting the account. After that boot into Recovery, Wipe Dalvik, wipe Cache, and then Reboot. When it's done rebooting and has settled down. Add the account back on. See if that resolves the issue.

Her phone is not rooted so i can't do that with hers. Thanks for the suggestion.

Could try a hard reset, as a last resort. Not sure if it will help.

My mothers phone is doing the same thing right now, and her phone is rooted.
I did notice a small fix for my mother phone and that was this. I was not able to find a fix for gmail on the mail app.
The stock settings for yahoo email shows as
htc.imap.mail.yahoo.com
ssl 993
htc.smtp.mail.yahoo.com
ssl 465
I changed it too: so all i did was cut out the "htc."
imap.mail.yahoo.com
ssl 993
smtp.mail.yahoo.com
ssl 465

me too.
Both my girlfriend and I have this same problem. We both only have one account in the stock mail app and it's Yahoo. I was hoping that rooting and moving to a different ROM would help fix this, but nope.
This happened to me unrooted as well. I am currently running x99's rooted OTA GB release so I'm wondering if it is something within the stock e-mail app. I've tried others before and prefer the integration and features of the stock app. So, if anyone comes up with something let us know.

Word of advice: STOP USING YAHOO MAIL AND SWITCH TO GMAIL.
I'm not saying this to be a troll, ****, or jerk. Yahoo mail is majorly flawed. I highly suggest to get off hotmail, windows live mail, yahoo mail, aol mail and aim.com mail ASAP.

"I'm not saying this to be a troll, ****, or jerk"
Then you won't mind educating me on how Yahoo Mail is majorly flawed. I've been using it since 1997 and have had very little to no complaints about it. Unfortunately I just realized I didn't wipe as well as I could have before flashing x99's ROM so I'm hoping a redo of that will fix my issue. Still doesn't make sense for the non-rooted stock people though.

HolyShift said:
"I'm not saying this to be a troll, ****, or jerk"
Then you won't mind educating me on how Yahoo Mail is majorly flawed. I've been using it since 1997 and have had very little to no complaints about it. Unfortunately I just realized I didn't wipe as well as I could have before flashing x99's ROM so I'm hoping a redo of that will fix my issue. Still doesn't make sense for the non-rooted stock people though.
Click to expand...
Click to collapse
1) Bad spam filtering - real email gets blocked while spam gets through.
2) Bad email server verification see 1
3) Bad interface
4) Lots of fake accounts, bad account security
5) Yahoo will be bankrupt soon if not bought by another company
6) You're using a Google phone, to use yahoo mail, when you could be using the native Gmail client and not have these issues in the first place, have all your contacts, calendar, and email synced and backed up in the google cloud.
So again what's the point of even bothering?
I recommend signing up for a google account and moving everything over. It's really not that hard or painful. Just connect with Outlook via POP3/IMAP, export to PST, connect to GMAIL, import PST from Yahoo, update all your online accounts until email stops coming in to your yahoo account.

Help with yahoo

Ok so im trying to use tge yahoo mail under accounts on my atrix 2 i keep geting an error saying failed try again later can someone help
Sent from my MB865 using xda premium

Well putting specifics of what you're running would help.
What rom? Connecting via Wi-fi or through cell carrier internet?

dino1342 said:
Ok so im trying to use tge yahoo mail under accounts on my atrix 2 i keep geting an error saying failed try again later can someone help
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
I had the same error. Mine worked for a month and stopped after a new rom flash and hasn't worked since even after i went back to stock. You have to set up your Yahoo account manually with the default email app.
Sent from my MB865 using xda premium

jumping from the X2 forum because I've got the same problem after a nand gone wrong and a factory reset and I found this in search.
This used to work fine, I'm not satisfied setting up the email manually because I also want the contact sync functionality that previously worked.

three west said:
jumping from the X2 forum because I've got the same problem after a nand gone wrong and a factory reset and I found this in search.
This used to work fine, I'm not satisfied setting up the email manually because I also want the contact sync functionality that previously worked.
Click to expand...
Click to collapse
I've had the same issues.
Good luck on finding a fix.

I got the same problem, and so does my wife (who has not messed with her phone nearly as much as I)... So, I don't think it's a ROM issue. I think it's possibly the outdated Yahoo authenticator on our phones... The Yahoo Mail app from the Play Store works though..

alteredlikeness said:
I got the same problem, and so does my wife (who has not messed with her phone nearly as much as I)... So, I don't think it's a ROM issue. I think it's possibly the outdated Yahoo authenticator on our phones... The Yahoo Mail app from the Play Store works though..
Click to expand...
Click to collapse
It has nothing to do with which ROM you are on, as I am running stock 2.3.6 (rooted).
The Yahoo!Mail app does work. I had to delete it again because it eats my battery.

You're not alone. Before I rooted, I did a factory reset to quickly rid my phone of a bunch of junk apps and afterward during setup the native email client wouldn't allow my adding Yahoo! email... said same thing, "cannot add account please try again later".
Called Yahoo! tech support, Moto, etc. Nothing works. So, I'm using MailDroid from the Market. Not a bad app but I don't like how I can't change font sizes within the app like I could with the native android client.
C'es la vie, right?

well I can tell you guys that its not the conduit, because it was working native less than 1 week ago for me until a recent wipe/flash. It must just be the setup. I'm temped to SBF back a version or two someday when I have time.
I could do without the contact sync, but I liked how it showed the Y! icon notification for the yahoo acct and other notifications for other accounts.

three west said:
well I can tell you guys that its not the conduit, because it was working native less than 1 week ago for me until a recent wipe/flash. It must just be the setup. I'm temped to SBF back a version or two someday when I have time.
I could do without the contact sync, but I liked how it showed the Y! icon notification for the yahoo acct and other notifications for other accounts.
Click to expand...
Click to collapse
I liked the fact you could change font sizes in compositions and replies, as well as email sigs. Resorted to MailDroid because I like black UI along with my rom/theming.
I heard that Yahoo! changed their security settings to not allow for a non SSL devices to connect to their servers, tried manual account setup and still nothing. I'm beginning to think AT&T, Motorubbish, and Yahoo! are all out to get us!
Sent from my MB865 using xda premium

Apex_Strider said:
... tried manual account setup and still nothing.
...
Click to expand...
Click to collapse
this works for me
•Incoming Server - imap.mail.yahoo.com
•Outgoing Server - smtp.mail.yahoo.com
•Incoming Port - 993 (requires SSL)
•Outgoing Port - 465 (requires SSL/TLS)
•Username: full email address (for example, [email protected], not just username)
•Password: the password you login to Yahoo! with.
although I'm not entirely satisfied with the workaround. I liked the special notifier icon with the full account sync that was JUST working for me until this recent flash.

three west said:
this works for me
•Incoming Server - imap.mail.yahoo.com
•Outgoing Server - smtp.mail.yahoo.com
•Incoming Port - 993 (requires SSL)
•Outgoing Port - 465 (requires SSL/TLS)
•Username: full email address (for example, [email protected], not just username)
•Password: the password you login to Yahoo! with.
although I'm not entirely satisfied with the workaround. I liked the special notifier icon with the full account sync that was JUST working for me until this recent flash.
Click to expand...
Click to collapse
This is for the generic 'Email' option in "Add Accounts", right? I'll try this out.
Wait, just looked in Settings/Add Account, and there's no red Email stamp like with 2.3.5/6 -perhaps because I'm on Lithium v1.2.1?
Sent from my MB865 using xda premium

Apex_Strider said:
This is for the generic 'Email' option in "Add Accounts", right? I'll try this out.
Wait, just looked in Settings/Add Account, and there's no red Email stamp like with 2.3.5/6 -perhaps because I'm on Lithium v1.2.1?
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
correct, just that red stamp email instead of the yahoo acct sync
dunno about lithium as I'm an DX2 user who stumbled into the thread because I've got the same yahoo problem. The imap manual setup works for me, but damnit I want the account sync that was JUST working a few days ago.

three west said:
correct, just that red stamp email instead of the yahoo acct sync
dunno about lithium as I'm an DX2 user who stumbled into the thread because I've got the same yahoo problem. The imap manual setup works for me, but damnit I want the account sync that was JUST working a few days ago.
Click to expand...
Click to collapse
Yeah, no red stamp for me. But I've been on MailDroid for a month or so, and since my email is just for personal, not that big of a deal. Just mildly irritating to have something work fine one minute and not the next...
Sent from my MB865 using xda premium

three west said:
this works for me
•Incoming Server - imap.mail.yahoo.com
•Outgoing Server - smtp.mail.yahoo.com
•Incoming Port - 993 (requires SSL)
•Outgoing Port - 465 (requires SSL/TLS)
•Username: full email address (for example, [email protected], not just username)
•Password: the password you login to Yahoo! with.
although I'm not entirely satisfied with the workaround. I liked the special notifier icon with the full account sync that was JUST working for me until this recent flash.
Click to expand...
Click to collapse
This worked for me. Thanks for posting this.

FYI I've been trying to set this up again occasionally for the last two months
today Yahoo account sync worked again!
on my presently stock rom'd DX2, but this leads me to believe that it was actually yahoo, because I know there were also Bionic users with the same problem.
I guess I'm glad I never got around to SBF'ing back multiple versions

three west said:
FYI I've been trying to set this up again occasionally for the last two months
today Yahoo account sync worked again!
Click to expand...
Click to collapse
Just tried again. Didn't work the first few times, but it actually went through.
Maybe Yahoo! finally fixed w/e the issue was?

Yahoo! Mail Account: Unable to Login ?

Running Stock Rom (2.3.6 Rooted)
I've been using my Yahoo account on the stock EMail app since day one of having this phone. I've had no issues until a few hours ago.
"!" in a yellow triangle on my notification bar pops up saying, "Unable to Login/Login Failed." Sorry, can't remember the exact message.
I tried deleting the account and re-adding it, to no avail. I can login to my account via my computer and the actual Yahoo! Mail app.
But I do like the ability to have access to all my email accounts in one app.
Thanks,
DK

I answered this for someone else a week or two ago. There is no fixing it. I had this happen to me and i worked on it non stop for a day to get it fixed. I got so pissed i called Motorola. I usually never call about anything, i avoid doing that. Motorola don't even know how to fix it. You have to set up your Yahoo account with the default mail app manually. Google the settings for Yahoo pop mail. I don't know them off the top of my head plus mine is a att.net account that runs through Yahoo so it's probably different.
Sent from my MB865 using xda premium

Just a shot in the dark here. Sometimes they change the email settings. Like server settings etc. Find out from Yahoo what your settings should be for your phone. If nothing you've done has changed this could be the issue. This happened to me with ATT about a month ago.
The End.

Need to setup manually both incoming and outgoing servers.
Or you can try K9-mail.

Always good to know...thanks for the replies.
I'll just go with the Yahoo!Mail app. It's really not a bad app anymore (used to be super slow).

dk-v1 said:
Always good to know...thanks for the replies.
I'll just go with the Yahoo!Mail app. It's really not a bad app anymore (used to be super slow).
Click to expand...
Click to collapse
I used to get horrible battery life with that app. It's been a year or so since i last used it so hopefully they fixed that by now.
Sent from my SAMSUNG-SGH-I997 using xda premium

tmease1 said:
I used to get horrible battery life with that app. It's been a year or so since i last used it so hopefully they fixed that by now.
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
Back when the phone first came out I got the app for about an hour or so.
It was extremely slow and laggy. Haven't noticed any of that this time around.
Snappy, updates quickly, and has all the options (unlike the stock app).

These are the settings i use with built in email app.
Go to manual setup > IMAP account and change to these settings....
Imap server - imap.mail.yahoo.com
SMTP Server- smtp.mobile.mail.yahoo.com

Email app deletes Inbox contents during synch

Hi folks,
The native email app on my Verizon Galaxy S III is setup for POP3 send/receive with my ISP account, just as I've configured on prior phones. When it "syncs" email, anything in my Inbox on the phone literally disappears and new email is downloaded and shown in the Inbox. Sometimes, email sits on the phone for a day then is erased on the next synch.
I've tried turning off synch for this POP3 email under Settings -> Accounts, which seems to keep the Inbox populated longer than an hour or less, but nothing prevents emails from being removed up to a day after being received.
This behavior is unwanted and seems a bug - exact thing happens on our other GS3.
Ideas welcome.
UPDATE: I found a repeatable scenario for this symptom and reported it to Verizon Technical Support. This seems specific to email programs based on the stock ICS code for this phone. I have purchased Kaiten email as a workaround option (it's very good, IMHO - K-9 email is the earlier, still-free version of Kaiten, if you are interested to try).
- ooofest

The included email application also irks me as well; even when I set it to sync ONLY my inbox, it floods me with email from all my other folders, including the junk folder... And to top it off, it syncs waaay more than I tell it too..
Anyways back to your problem, have you tried clearing the email application's data? Perhaps starting fresh with the application might be what you need.
To do that, just to Settings -> Application Manager > Look for 'Email' , press it, and then hit "Clear Data".
When you launch email after that, it will be as if you first opened the application.
Hope that helps..

Thanks, we've tried clearing, deleting/reinstalling the accounts, etc. and no go. I've setup these same POP3 accounts on multiple devices in the past for all sorts of email clients and this is the first to wipe out prior emails before my eyes.
Email should be rather basic and is kind of essential, so a bug like this is odd.
I also don't understand what the Settings -> Accounts -> Email -> Synch checkbox is supposed to do in this case, since the Email app has settings to check for new email every 15 minutes and does so if I uncheck that box in the phone's Settings.
Unfortunately, I haven't found another email client - pay or free - which has a decent interface in comparison to this basic app. It seems stupid to pay for such a basic feature, so I'll phone this in to Verizon as another complaint about the phone (i.e., it won't be the first, unfortunately - I'm hoping this feedback gets to Samsung eventually), but am willing to try other clients just to get a clear, basic interface and solid operation.
- ooofest

Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.

yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Yeah, I've been avoiding root - even with the new procedure - in case the phone needed to go back in due to any h/w issues, since I had WiFi oddness in the first week (which has since gone away . . . even more odd). Just didn't feel like going through unrooting, etc. if returnable issues continued.
It might be what I need to do, though it can't hurt to give Verizon a call and report this app behavior.
- ooofest

I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?

ricky babalu said:
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
Click to expand...
Click to collapse
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest

ooofest said:
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
Click to expand...
Click to collapse
I rely on my emails for business, so this is a huge issue for me.
I am going to give K-9 a try. I might also look into syncing my business account with Gmail using IMAP

yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Do you happen to have a link? Thank you

Dudenell said:
Do you happen to have a link? Thank you
Click to expand...
Click to collapse
Here you go: Click here
Don't forget to thank the op of that thread (too )

I decided to root the Galaxy S III (with the quick method), deleted the shipped email and exchange apps, installed the AOSP versions from ICS and . . . emails disappear from the InBox even faster, now. So, there's something odd going on, here.
I found a copy of the Verizon stock image for our phones, researched how to convert and mount the system.img.ext4 file contained therein, pulled out the Samsung SecEmail and Exchange .apk and .odex files, then recopied them into /system/app. Rebooting had my Samsung email working again, bugs and all.
So, now I'm going to unroot and call Verizon Support. Titanium backup had a backup of these apps, but when I uninstalled the apps from the phone . . . it also deleted the backups, apparently. Hm.
Thanks.
- ooofest

Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Hope this helps,
BigK52

I dont know if you want to go through this or not. I was having serious email issues also. stuff deleting, not receiving, not pushing...etc. I was rooted with a newly flashed Rom and thought maybe it was the Rom causing the issues. Everything on the Rom was working perfectly except this. I also use my email for work so it was important that it work correctly. I had just spent several hours setting my phone up but decided to wipe clean again and reflash. In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.

BigK52 said:
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Click to expand...
Click to collapse
Thanks, it was one of the early options I tried here (actually, went with various values), but both phones still delete Inbox emails within 24 hours.
Yes, definitely freaky behavior.
- ooofest

1Android said:
. . . In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
Click to expand...
Click to collapse
When I reinstalled the default Samsung email + Exchange APKs after backing out the AOSP versions, I went through "Manual" configuration this time . . . we'll see if that matters, but it really shouldn't. Thanks for the suggestion.
- ooofest

Ouch, it's still not working? If manually setting the settings doesn't work, perhaps it is an issue with the email service you are using... If there is a web interface for your email service, perhaps you have a setting for deleting a message after a certain amount of time or after you view a message. Perhaps that's the case?
Just a thought, I hope in the end it all works out for you
Sent from my SCH-I535 using xda app-developers app

Yeah, it's rather odd. I tried our Droid Incredible, Incredible 2 and Galaxy Tab (all on Gingerbread) yesterday, with no problems retaining our POP3 emails.
Seems to be a POP3 issue related to the ICS email client. Testing with a Play email replacement today . . .
- ooofest

OK, while on the phone with Verizon Support, I figured out a repeatable problem scenario:
Setup a POP3 account using the default Email app
Pull down emails from your server using POP3. There will be new emails in your phone's local Inbox and you can do anything you like with them (i.e., all functionality is enabled and operates as expected).
At this point, you can sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Delete some or all of the previously downloaded emails from the server. This happens sporadically in our case, because only our PCs delete emails from the mail server at various points in the day, but our phones poll for new emails every 15 minutes.
You can still sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Send a new email to your account, i.e., place a new email on the server.
Refresh your account's Inbox on the phone by either re-opening the closed Email program or hitting the little refresh circle in the upper right corner while viewing the Inbox.
Your new email will be downloaded from the server. And, all emails that were deleted from the server will disappear from your Inbox.
So, the local Inbox disappearances only happen for emails that were deleted from the server, during a synch that brings a new email to the Inbox from that same POP3 server.
I reported this scenario to Verizon Technical Support for submission to Samsung.
There may be other repeatable scenarios which cause local Inbox emails to disappear from the stock Email app, but I am not yet aware of them.
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
- ooofest

ooofest said:
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
Click to expand...
Click to collapse
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
UPDATE: Use Titanium BU to remove email app(s), reboot and install Aqua Mail, it retains emails after they are deleted on the server!
This means TOUGH LUCK, ebay people, my Galaxy S3 is NOT FOR SALE!

xs11e said:
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
Click to expand...
Click to collapse
I've moved to the purchased Kaiten email app - from the author of K-9 - and it works great. Respects the settings for each account and there have been no unexpected actions. UI is solid, too.
- ooofest