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Hello all, i have had my HTC sensation 4G (on Bell) for just over a month and a few days ago i started losing my connection to the network intermittently. Super annoying. Anyways i tried deleting some recent apps, figured that might be the issue but nope didnt help. It happened about 3 days in a row until i finally did a Factory Reset on the phone. It worked fine for a bit and then began stopping its connection to the network. Anyways super frustrating, i read some forums about tunring ciphering on and off, i tried that didnt work... needless to say im chapped.
Sorry for the length, but basically wondering if anyone knows how to fix this as its to late to return the phone and i have read through similiar forums on other phones
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
charronegro1971 said:
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
Click to expand...
Click to collapse
This. The phone seems to have trouble (on the stock kernel at least) when switching data from wifi only to cell when cell is turned off. This happens to me when I use wifi calling. The solution I came up with was to connect to a wifi network then turn on mobile data in the quick settings manually. Works every time for me.
HTC really needs to fix this.
Under mobile network in wireless settings, enable always-on mobile data.
This somehow fix my connection whereby it hampers with JD app by not turning on when it needs to.
Thanks for the help guys. I did also recently install a "battery optimizer: in Droid Utilities or soemthing like that, although i did a factory reset. ill try and do a full battery cycle like you mentioned and see if that helps
so the phone worked fine on the weekend, and even friday and i thought it was cause i stopped using a non "htc" charger and got rid of Android Utilities. but now its Tuesday again and like clockwork at 1pm it just stops connecting, if i reset it i get network for a few minutes and then boom out again. Very frustrating mid work day to be without my phone for hours on end. Dont know what to do.
Are you using WiFi at the time it goes out?
Sent from my HTC Sensation 4G using XDA App
No i havent been, not allowed to use private phones on the corporate wireless, but so far i havent found a problem with it switching between wi-fi and H+ while at home.
I have a feeling that Bell Canada may be updating the network or something in the area but they havent said anything both times i called and i asked. so who knows. Its just to much like clockwork for me to think it would be the phone, but who knows.
So i believe i have this figured. I talked to tech support once again yesterday and i point blank asked if it was network problems he said no (3rd person from bell to tell me this) then reccomended i get a sim card change if that didnt work he said send the phone in for repair.
So i went to the downtown bell store talked to the girl, explained why i needed to replace a brand new sim, and she told me that it was because Bell doesnt have towers downtown they share the Telus towers, however because of network bottleneck bell users get less priority and thus i cant use my phone... Not only is this unnacceptable for a phone company to not provide service DOWNTOWN in a major city but having denied it multiple times forcing me to troubleshoot for hours and spend almost an hour talking to bell representatives...
NOT HAPPY. Bell - 5 in my books, lucky my contract is up in a few months and i can switch to telus where i will be able to get signal downtown...
Hi there,
I'm using Revolution HD 3.6.1 with its radio and relative RIL (which becomes with the rom by default). Obviously I have S-OFFed and rooted.
I'm experiencing some hiccups in 3G data connections. I don't know if it's due to the carrier (Wind Italia) or something in the phone (maybe the radio doesn't support it at all?). I'm in Europe, precisely in Italy.
Maybe should use an european version of radio? Or what?
In detail:
I activate data connection. The phone shows 3G before, and quickly goes in H (HDSPA). Then I use many apps that needs internet connection. Within a short time it goes again in 3G and i have absolutely NO data connections. After a delay of 5-10 sec it goes again in HDSPA and everything works. When it goes again in 3G i have no data, then again H and data working.
What's the problem?
EDIT: Problem solved! See in this post.
P.s.: Sorry for my bad english
I was going to ask about something similar to this, so rather than start a thread I will post it here. I too am running the 3.6.1 with its radio, S-OFF, & rooted.
What I am seeing on boot up is the standard progressive upgrades of data networks (just bars, then 2G, then 3G, finally H). The H only stays for a few seconds then drops to 3G and basically stays like that. However, as soon as I open an internet requiring application, it jumps to show H and typically stays that way as long as a data connection is active. My Speed Test results show its 4G speeds (same as stock ROM and radio) when its showing the H, so obviously its working, I'm just wondering if its intentional that the display only shows 3G? Or maybe its set so the ROM "relaxes" on 3G, but switches to 4G when data is actually being sent/received?
~T.J.
Maybe you used to have a 'background' app updating constantly.
The G, 3G and H usually depends on the signal in your area, the H is usually for high data transfer. If you're not using the internet,downloading anything or updating anything on your phone, then why would you need it on all the time?
3g is usually the norm, so I wouldn't worry!
For my issue, my stock ROM showed me what was available in the areas as I moved around, including showing 4G all the time if I was in a coverage area (which pretty much everywhere around me is). If I moved out of the 4G area for instance, it would drop to show me 3G.
This one just shows 3G all the time, even when I'm in areas I KNOW are 4G; UNTIL I use the data connection, then it switches and shows the H. I know its silly, but I liked actually gauging my providers service by being able to see what kinds of connections were available in various areas.
The fact I have to actually open the browser or run a speed test to see if 4G (H in this case) is available in that area is a little odd to me, why doesn't it just show the connection that's available?
~T.J.
Guys, I found a solution to my problem, googling around. That's awesome.
FYI I'll post here:
1. dial *#*#4636#*#*
2. Go to phone information
3. Toggle ciphering so it's off
4. Turn off radio
5. Turn on radio
6. Toggle ciphering back on
It seems to be working to me. An half hour without hiccups till now.
I have had this problem ever since my hd2 two years ago. I thought it was normal. I'm about to try the fix. If it fixes it you are a life saver.
Sent from my HTC Sensation 4G using XDA App
Aww man same thing. Maybe its supposed to be like this.
Basically for me its for example on the xda app when ill refresh something it will always say processing as soon as the 3g symbol turns to h with both arrows on simutaneously.
Maybe that's how its supposed to be idk.
Sent from my HTC Sensation 4G using XDA App
Glad its not only me!!!! This is a problem. I am in the U.S and i have it also. Ive been trying to figure it out. I have radio 10.15.9035.2_2 and bricked kernel 1.2 i can not figure out if this started happening from when i flashed the lastest radio or when i went with bricked kernel above 0.91 i am still trying to figure it out. *#*# 4636#*#* is only a brief temp fix i know that much. But lets try and put our heads together and get to the bottom of it. Cause its been slowly pissing me off daily. Let me know what you guys hear. And i will keep you updated as well. Please pm me if you here anything on the issue. Thanks!!!!!
Sent from my HTC Sensation Z710e
Xx12thANG3LxX said:
Glad its not only me!!!! This is a problem. I am in the U.S and i have it also. Ive been trying to figure it out. I have radio 10.15.9035.2_2 and bricked kernel 1.2 i can not figure out if this started happening from when i flashed the lastest radio or when i went with bricked kernel above 0.91 i am still trying to figure it out. *#*# 4636#*#* is only a brief temp fix i know that much. But lets try and put our heads together and get to the bottom of it. Cause its been slowly pissing me off daily. Let me know what you guys hear. And i will keep you updated as well. Please pm me if you here anything on the issue. Thanks!!!!!
Sent from my HTC Sensation Z710e
Click to expand...
Click to collapse
Only a brief temp fix? Are you sure?
I'm not having the same problem as before, now. I hope it remains still as it is.
I would like to know if there is any way I can have my WiFi internet on my MT4GS,without my Sim card in the phone .Probably just surfing the net or using "whats app". I have tried and my cell doesn't connect to the WiFi router at all.Can someone advise on settling this matter ? My phone is unlocked and rooted.I haven't taken the update,so I'm still on the stock ROM.
I used my old windows touch pro 1 cell and it connects to the WiFi router without Sim card.So what can I do to get the WiFi internet on my MT4GS?
You should just have it.
I have two of these devices - one on T-Mobile, the other bought aftermarket out of plan. No sim card, yet I connect to wifi everywhere, even use it as a wifi bridge to my router for a desktop in my home.
Just go into settings, wireless settings, then turn on wifi and tap 'wifi settings' underneath it. You should see your network in the list, just tap it and enter a password if necessary.
Done.
This doesn't work for you?
Sim card has nothing to do with wifi, only cellular.
Maybe the fact that your phone is rooted. But I don't know my rooted cliq is rooted an connects to WiFi fine...
Sent from my myTouch_4G_Slide using xda premium
PentraRAWR said:
Maybe the fact that your phone is rooted. But I don't know my rooted cliq is rooted an connects to WiFi fine...
Sent from my myTouch_4G_Slide using xda premium
Click to expand...
Click to collapse
Could be, my buddy has a stock mytouch and he can't get on wifi without a sim either..
Sent from my myTouch_4G_Slide using Tapatalk
I don't think so - I just got it back from HTC and it's not rooted yet, still stock the same way I shipped it out to them. Gets on wifi fine with no sim card.
It does have an S-OFF bootloader, but I don't see how that would matter.
I do find this curious.
What exactly happens when you try to connect to a wifi network?
Does it even see the wifi networks?
Where does the ability to connect fail?
You should be able to connect. It'll have that option at the HTC setup wizard.
Sent via smoke signal.
Blue6IX said:
I don't think so - I just got it back from HTC and it's not rooted yet, still stock the same way I shipped it out to them. Gets on wifi fine with no sim card.
It does have an S-OFF bootloader, but I don't see how that would matter.
I do find this curious.
What exactly happens when you try to connect to a wifi network?
Does it even see the wifi networks?
Where does the ability to connect fail?
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Click to collapse
Says scanning ,then tries to acquire ip address then it disconnects and starts all over with the same result.Secondly I remembered the last two programs that were causing me problems in installing and uninstalling were Bloater and Busybox ,before my WiFi went haywire.I gave up trying and hence I was preparing to send my cell back to HTC, since it was still within the warranty period.I unrootted my cell and now my WiFi works again.So i really can't say exactly what caused this malfunction as yet .Thank you guys,for such quick responses.This really makes me feel proud to be part of an outstanding group of people here,and as whole, part of xda-developers.I thank you all for your help an assistance.Hopefully this information might help someone else someday.
Maybe it's your router
Sent from my myTouch_4G_Slide using Tapatalk
No my girlfriend,has the same phone with me and it connected .Had tried another router and it still didn't connect.
I do it all th time with several brands of phones. I have had problems the constanly connecting and reconnecting when there are too many devices around at the same time.
Sometimes it is the router and internet going through "spells".
Sent from my Bulletproof_Doubleshot using Tapatalk
Yes, "innerwebs" with wifi works without a sim card.
My g2 AND my other 4g slide both connect to my router without a sim in them.
But they are rooted with different roms so......
Hey guys, I haven't done anything to my phone but all of the sudden, the data and phone signal basically quit working. I have a very hard time getting texts, phone calls etc to go though but it will eventually (usually takes a while or a few tries) and as far as data goes, I basically have no connectivity at all unless I'm on wifi. It says 3g or H every once in a while, but it's really slow and usually doesn't stay for long. I'm running CM9, and like I said before I didn't change anything that I'm aware of that would have caused this problem. It worked fine before, and it just stopped. Ideas? Thanks
iamtheculprit said:
Hey guys, I haven't done anything to my phone but all of the sudden, the data and phone signal basically quit working. I have a very hard time getting texts, phone calls etc to go though but it will eventually (usually takes a while or a few tries) and as far as data goes, I basically have no connectivity at all unless I'm on wifi. It says 3g or H every once in a while, but it's really slow and usually doesn't stay for long. I'm running CM9, and like I said before I didn't change anything that I'm aware of that would have caused this problem. It worked fine before, and it just stopped. Ideas? Thanks
Click to expand...
Click to collapse
have you called your provider? maybe its on their end.
I'm having the same exact problem... it shows my 3g it shows all my bars but instead of the bars being colored or the 3g be in color is gray. Also I cannot get back conectivity until I restart the phone. Does anybody have an idea what this is?
Are you on AT&T? I was not having any problems until a certain point in time, and I didn't change or do anything to incite them. I'm not even getting calls anymore, I'll just get all my texts in a wave every few hours. My data is useless, it won't stream, or load web pages, and my phone is frequently saying "Emergency calls only" when I'm sitting at my freaking house (which normally has full 3g and cell signal and is very fast)
This just started occuring with my 9020a on AT&T the first week of March. I switched SIM cards twice, spent about an hour on the phone with ATT, and sent the device back to Samsung who rolled back the software to 2.3.4 and the Radio to UKE1.
I still have the issue. Samsung says its not them. ATT does nothing. It;s liek the phone just stopped working, started dropped calls, missing calls, and the internet connection sucks. I have an iphone for work through ATT as well and have no issues with signal.
ANy help is appreciated.
Hmm
Make sure you have the right, most up to date settings for APN, and flash original radios. if it still doesn't work, make sure you have the i9020A, which has the at&t 3g antenna, not i9020T which has the T-Mobile antenna, vice versa.
Have you tried other radios for your device (make sure you flash the appropriate ones for your model)? Any signal info under Phone Information when dialing *#*#4636#*#*?
ChemicalD said:
This just started occuring with my 9020a on AT&T the first week of March. I switched SIM cards twice, spent about an hour on the phone with ATT, and sent the device back to Samsung who rolled back the software to 2.3.4 and the Radio to UKE1.
I still have the issue. Samsung says its not them. ATT does nothing. It;s liek the phone just stopped working, started dropped calls, missing calls, and the internet connection sucks. I have an iphone for work through ATT as well and have no issues with signal.
ANy help is appreciated.
Click to expand...
Click to collapse
Sounds like you're having the exact same problem I am having. I switched sim cards, flashed different roms, etc and nothing. (although to be fair, after the new sim, things work better, but still not well) I'm about ready to pop my sim back in my craptivate and just go with that... or buy an iphone off of craigslist.
Billchen0014 said:
Make sure you have the right, most up to date settings for APN, and flash original radios. if it still doesn't work, make sure you have the i9020A, which has the at&t 3g antenna, not i9020T which has the T-Mobile antenna, vice versa.
Click to expand...
Click to collapse
I am 100% sure I have the 9020a, but I don't know anything about APN and flashing radios. I have only ever flashed full roms before, so I wouldn't know where to look for the original radio.
Oogway13 said:
Have you tried other radios for your device (make sure you flash the appropriate ones for your model)? Any signal info under Phone Information when dialing *#*#4636#*#*?
Click to expand...
Click to collapse
I have not tried other radios. The signal info seems solid, sitting at my house, but the 3g is still horridly slow. It taked 15-30 seconds to load a webpage, even a pretty mundane one like google. Messages still come through in waves, and often won't send
About your APN, AT&T should provide you with the proper values to put in under Settings | Wireless & Network | More | Mobile Networks | Access Points Names.
If you are on ICS, they values should populate by themselves.
Can you try flashing other radios and see if you encounter the same problem:
http://forum.xda-developers.com/showthread.php?t=1116884
Make sure you backup your EFS folder (and all data for that matter).
I had similar problems, they were related to turning 3g on/off with a APN widget while the phone had little signal. As soon as started enabling and disabling 3g on the android options everything was back normal.
alexfiorani said:
I had similar problems, they were related to turning 3g on/off with a APN widget while the phone had little signal. As soon as started enabling and disabling 3g on the android options everything was back normal.
Click to expand...
Click to collapse
the data works most of the time now it's just retardedly slow. I can't stream music even on low quality, nor can I watch youtube without leaving it for 5 minutes to buffer,pages take forever to load, and I was downloading a 6 meg app and it took 20 minutes to download whenI was leaving the phone alone and not moving. I got really sick of trying to fix it and finally gave it to geeksquad to send in to get replaced. sigh.
Hello everyone,
I hope someone can help me because I am going crazy with my Optimus 3D My device constantly loses the 3G connection and so I don't get any notifications about new e-mails and Whatsapp messages. The icons for network strength turn white and even sometimes that happens with the wi-fi icon. I already tried rooting the device and installed a custom rom but I still have this problem. The problem mostly occurs in the office I work in as 3g and network reception is very low here. I see that the device switches between HSDPA, GPRS and 3G quite often and then most of the time loses the internet connection. It also does not reconnect when I walk around and get to an area with better reception. Sometimes switching to Airplane Mode and back helps, but this is not a very handy solution. I am really clueless where the problem could be. I am here in Frankfurt/German so normally there should be no problems with the network (I am on Vodafone). The only thing I could think of is my SIM card, because I had an iPhone 4 before and had to cut the card to the micro SIM size and now use it with an adapter. Could this be a problem? Also the app 3G reconnect did not solve this problem.
Has anybody a clue what might be wrong with my device? I am already thinking about getting a new phone
Cheers,
Andreas
Does it do that when goes to sleep?
Sent from my LG-P925 using xda app-developers app
lazylu said:
Does it do that when goes to sleep?
Sent from my LG-P925 using xda app-developers app
Click to expand...
Click to collapse
I don't know when it loses the connection, could probably happen when it turns the screen off or switches between network speeds (3G, GPRS, HSDPA). It really is a problem for me that it does not get the connection automatically back. Currently it shows almost full network reception, the "G" icon with both arrows underneath (only the left arrow pointing up turns green from time to time), but it has no internet connection. I sent me a mail to my google account via my office PC haöf an hour ago, but still no message on the phone, that there is new mail
Just try a new simcard... my guess is that it will solve your problem.. could be worth the couple euros ..
Sent from my LG-P920 using xda app-developers app
I had similar Problems with O2 in Bremen.
That happens if the phone loses the 3g(h+) signal, turning of the data connection, and let that reconnect is enough, no need to turn on airplane mode than.
Try flashing the newest baseband version, and try the prometheus rom + kernel. I still notice that the same problem happens, but it reconnects again after losing it now, and i rarely notice it that way.
Maybe you could tell us your android version, and baseband version.
http://forum.xda-developers.com/showthread.php?t=1186406
I had a similar problem when I used GB roms without upgrading my baseband.
Sent from my LG-P920 using xda app-developers app
Hi everyone,
thanks a lot for your answers. I have the newest firmware on it V21E and baseband is L6260_MODEM_SIC_01.1042.00. Problem is that it does not automatically reconnect when it loses the internet connection. I had this problem again the whole day. When I left the office for lunch it did not reconnect, so again I did not get the newest e-mails. Probably I will really try another SIM card with a different network provider. I never had this issue with my iPhone... Thanks a lot for the advices, hopefully something will work. Otherwise I need to get a new phone :/
Cheers,
Andreas
For me the 3g data service goes as it likes but to reconnect i have to restart the my phone. Tried many roms as well as kernels and finally using acura 3d Max 3.1 with titan kernel solved the problem. It doesn't give up 3g connection but if i switch to edge and back to hsdpa again i have to restart. Barry also lasts and have overclocked to 1.2 ghz
In the Dailer APP dial *#*#4636#*#* Phone info Scroll Down just above the turn off radio button Change from WCDMA Preferred to WCDMA only
Good morning (at least here in Germany it is morning *g*),
got me a new SIM card with a new provider yesterday evening and so far it seems to work fine in the office. I hope it stays like this, then the problem would be solved *phew* Thanks a lot for all your help!
Cheers,
Andreas